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  • Careers & Employability Delivery Manager
    Careers & Employability Delivery Manager
    hace 18 horas
    £27000–£30000 anual
    Jornada completa
    London

    Careers & Employability Delivery Manager Contract: 12 Month Fixed-Term Contract Hours: 35 hour per week Location: London, Manchester, Liverpool, Newcastle, Glasgow, Edinburgh Salary: £27,000 - £30,000 At Springboard we… Futureproof the talent pipeline for hospitality and tourism. Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need. Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background. Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities. Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers. About the role… As a Careers & Employability Delivery Manager you will: · Recruit, plan, and deliver educational activities and employability courses, providing ongoing support and mentorship · Secure work placement and job opportunities and provide aftercare to trainees · Contribute to on-going development of programmes & activities · Manage, build, and maintain relationships with business partners, education bodies, referral organisations · Manage accounts and carry out regular reporting, on all activity on our Customer Relationship Management system · Contribute to the targets of getting people into work in the sector and work directly with employers, referral partners, education bodies, and beneficiaries This job is for you if you are: · Passionate about helping people improve their lives · Excited about supporting the Hospitality, Leisure & Tourism industry (HLT) · Flexible and proactive with excellent organisation and time management skills · Data driven with strong IT systems skills - Microsoft 365, multimedia knowledge and social media ‘know how’ · With a proven track record in delivering a range of careers, education & employability activities or/and extensive experience in hospitality · Experienced in working with target groups from diverse backgrounds, vulnerable people and understanding of safeguarding and related issues (including GDPR requirements) · Experienced in managing and building key relationships · Someone who shares our core values ‘Inspire’, ‘Make a Difference’, ‘Customer Focus’, ‘Listen’, ‘Responsive’, ‘Inclusive’, ‘Honest’ Benefits: · Hybrid working opportunities · 25 days annual leave + Bank Holidays + Extra gifted days at Christmas · Private Health Care · Employee Assistance Programme · Employee benefits scheme · Access to Learning & Development Platform · Supportive work environment *Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please contact us. **Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.

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  • Secretary
    Secretary
    hace 4 días
    Jornada completa
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

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  • Freelance sales partner
    Freelance sales partner
    hace 6 días
    £20–£45 por hora
    Jornada parcial
    Little Ilford, Redbridge

    Freelance Sales Partner, Remote (UK) 3-month trial contract. Meet the target to move to full-time from month 4. If not, you can continue as a freelancer. About us: InfrAgent AI Limited is a UK-registered company building an AI Business Operating System. It brings WhatsApp, Instagram, Messenger and website chat into one automated layer. The AI replies to customers instantly, then books appointments, takes orders and payments, and follows up, 24/7. We're a Meta Tech Provider, and we help clinics, restaurants, e-commerce stores, event managers and other local service businesses. The role: Find business owners, demo the product and introduce them to our paid plans. You're self-employed, choose your own hours and outreach method (calls, visits, messages or email), and may send a suitable substitute. We provide the pitch deck, demo account and brand assets. Customers sign up and pay through our checkout. You can't agree custom terms or make promises we haven't approved, and you must follow UK GDPR and the UK marketing rules (PECR). You'll need: Proven B2B or local-business sales experience preferred. Clear, confident English. Self-discipline and comfort working without supervision. Your own laptop and phone, and a UK or India base. Pay: Commission-based You earn 12% on Starter customers. 15% on Growth customers. 18% on Pro customers (for example, ~ £862.02 for an annual Pro sale). Each of these has 3 plans: Monthly, 6 months and Annual. Earn recurring commission from the same client on monthly Starter plans. Commission is paid by bank transfer, in GBP, by the end of the month.

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  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    hace 2 meses
    £23500–£26000 anual
    Jornada completa
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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