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  • Barista
    Barista
    28 days ago
    £12.71–£13 hourly
    Full-time
    London

    We are seeking a skilled and versatile Barista All-Rounder to join our team. As a Barista All-Rounder, you will be responsible for providing excellent customer service while preparing and serving various hot and cold beverages. You will also assist with essential food preparation and ensure the cleanliness and organisation of the coffee shop.Responsibilities: • Prepare and serve various hot and cold beverages, including coffee, tea, espresso, cappuccinos, lattes, and speciality drinks., • Operate coffee-making equipment, such as espresso machines and grinders, ensuring every cup's highest quality and consistency., • Interact with customers in a friendly and professional manner, taking orders, answering questions, and providing recommendations., • Handle cash and process transactions accurately using the point-of-sale (POS) system., • Assist in essential food preparation, such as sandwich assembly, pastry display, and breakfast items., • Maintain cleanliness and sanitation standards in all work areas, including coffee machines, countertops, tables, and seating areas., • Stock and replenish supplies, such as coffee beans, milk, syrups, cups, and condiments., • Follow health and safety regulations and guidelines at all times., • Collaborate with team members to ensure a smooth and efficient operation., • Handle customer complaints or concerns empathetically and professionally, seeking resolutions when possible., • Qualifications:, • Previous experience as a barista or in a similar customer service role is preferred., • Knowledge of different coffee brewing methods and a passion for coffee., • Excellent customer service skills with the ability to positively engage and interact with customers., • Strong attention to detail and ability to follow recipes and instructions accurately., • Ability to multitask and work in a fast-paced environment., • Basic math skills for cash handling and POS transactions., • Flexibility to work mornings, evenings, weekends, and holidays as required. Starting Pay: £12.71 per hour

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  • Bar Staff
    Bar Staff
    29 days ago
    Full-time
    Nine Elms, London

    Join the vibrant team at Nine Elms Tavern, a lively riverside pub in Battersea known for its incredible beers, fantastic cocktails, and warm hospitality. With a huge terrace offering stunning Thames views and live sports on multiple screens, we offer a dynamic and fun environment for both our team and our guests. As Bar Staff, you will be an integral part of our front-of-house team, ensuring every customer receives exceptional service. Your role will involve: • Serving a wide range of beverages, including craft beers and expertly prepared cocktails., • Maintaining a clean, organised, and well-stocked bar area., • Handling customer orders and transactions efficiently and accurately., • Providing a welcoming and friendly atmosphere for all our guests., • Assisting with general pub duties to ensure smooth operations. We are looking for individuals who are: • Enthusiastic, reliable, and possess a positive, can-do attitude., • Able to thrive in a fast-paced and busy environment., • Great communicators and team players., • Flexible to work shifts, including evenings and weekends., • Previous experience in a bar or hospitality setting, with a cocktail making setup is desirable, but a passion for excellent service is key. In return, we offer a supportive, professional, and fun working environment, with opportunities for career progression within our growing business.

    Immediate start!
    No experience
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  • Barista
    Barista
    2 months ago
    £12.21–£13.5 hourly
    Part-time
    London

    Overview We are seeking a friendly and efficient Barista/Café All-rounder to join our vibrant team. This role involves preparing and serving high-quality beverages, assisting with food preparation, and ensuring excellent customer service in a fast-paced café environment. The ideal candidate will be passionate about delivering a welcoming experience and maintaining high standards of food safety and hygiene. Previous experience in a similar role is advantageous but not essential, as training will be provided. This position offers an opportunity to develop your skills within a dynamic team dedicated to quality and customer satisfaction. Responsibilities • Prepare and serve a variety of coffee beverages, teas, and other drinks in accordance with company standards., • Assist with food preparation, including light cooking and assembling of menu items., • Serve customers efficiently, taking orders accurately and handling payments using the POS system., • Maintain cleanliness and organisation of workstations, including sanitising equipment and surfaces regularly., • Ensure compliance with food safety regulations and hygiene standards at all times., • Restock supplies as needed to ensure smooth café operations throughout shifts., • Provide friendly, attentive service to create a welcoming atmosphere for all customers., • Assist in opening and closing procedures as required, including cash handling and cleaning routines. Qualifications • Previous barista experience is preferred but not essential; training will be provided for the right candidate., • Knowledge of food safety standards and hygiene practices is desirable., • Experience in serving customers in a fast-paced environment is advantageous., • Basic maths skills for handling cash transactions accurately., • Strong organisational skills with excellent time management abilities to prioritise tasks effectively., • Ability to work well within a team and communicate clearly with colleagues and customers., • A positive attitude, reliability, and enthusiasm for delivering exceptional service are essential. This role offers an engaging environment where you can enhance your hospitality skills while contributing to a welcoming café experience for our valued customers. Job Type: Part-time Pay: £12.21-£13.50 per hour Benefits: • Store discount Work Location: In person

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    Full-time
    Nine Elms, London

    Bar Manager – Monterre Restaurant Job Summary Monterre Restaurant is seeking an experienced and passionate Bar Manager to lead our bar operations and deliver an exceptional guest experience. The successful candidate will oversee the daily management of the bar, maintain high service standards, develop innovative beverage menus, manage inventory and costs, and lead, train, and motivate the bar team. Key Responsibilities • Manage all day-to-day bar operations to ensure efficient and high-quality service., • Recruit, train, schedule, and supervise bartenders and bar support staff., • Create and update seasonal cocktail menus and beverage offerings., • Monitor inventory levels, place orders, and maintain stock control to minimize waste., • Ensure compliance with licensing laws, health and safety regulations, and responsible alcohol service., • Maintain cleanliness, organisation, and presentation of the bar area., • Monitor sales performance and implement strategies to increase revenue and profitability., • Build positive relationships with guests, handling feedback and resolving complaints professionally., • Work closely with the restaurant management and kitchen team to deliver a seamless dining experience., • Control labour and beverage costs while maintaining quality standards. Requirements • Previous experience as a Bar Manager or Assistant Bar Manager in a busy restaurant, hotel, or premium hospitality venue., • Strong leadership and team management skills., • Excellent knowledge of cocktails, wines, spirits, and beverage trends., • Experience with stock management, ordering, and cost control., • Outstanding customer service and communication skills., • Ability to work flexible hours, including evenings, weekends, and holidays., • Personal Licence (preferred where applicable)., • A passion for hospitality and delivering memorable guest experiences. What We Offer • Competitive salary., • Staff meals while on duty., • Career development and training opportunities., • Employee discounts., • A supportive and dynamic working environment., • Opportunities to contribute creatively to the restaurant's beverage programme. Join Monterre Restaurant and become part of a team dedicated to exceptional food, drinks, and hospitality.

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

    Immediate start!
    Easy apply
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