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  • Head of FP&A
    Head of FP&A
    22 hours ago
    Full-time
    Carnaby, London

    Head of FP\&A Location: Pizza Base (Head Office) Reports to: CFO Direct Reports: Finance Analyst We're on a mission to make people happier one pizza at a time 🍕 As we continue to grow, we're looking for a Head of FP\&A to help shape the next chapter of Pizza Pilgrims --- turning insight into action, numbers into stories, and big ideas into smart commercial decisions. This is a key role within our Finance team, reporting to our CFO and partnering with teams across the business to help drive performance, support growth and bring clarity to decision- making. Sitting as a peer to the Finance Controller, this role will play a big part in shaping the commercial direction of the business as we continue to grow. What the role is all about At Pizza Pilgrims, everything we do feeds into four pillars: Happy Teams, Happy Guests, Happy World, Happy Business As our Head of FPA, you'll be the commercial brain behind the numbers, helping teams across the business make smarter decisions through insight, forecasting and planning. You'll work closely with our CFO and leadership teams, owning budgets, forecasts and commercial analysis, while helping shape how we grow as a business. This role sits right at the centre of the action, partnering with Ops, Property, Food and central teams to turn complex information into clear direction. Planning \& Forecasting • Lead our budgeting and forecasting cycles across the business, • Build scenario models to support growth plans and commercial decision-making, • Help teams understand performance trends, risks and opportunities, • Drive clear planning processes and stronger commercial visibility, • Own rolling forecasts and support longer-term financial planning Commercial Insight • Turn performance data into clear insight and actionable recommendations, • Support decision-making across Ops, Food and Property, • Lead menu and pricing analysis alongside the Food team, • Identify opportunities to improve profitability, efficiency and performance, • Own short and long-term cashflow planning, • Support investment appraisals for new openings, refurbishments and projects, • Help assess business cases and commercial opportunities across the estate, • Maintain visibility on spend, forecasting and return on investment, • Support commercial and strategic decision-making as we continue to grow Leadership \& Partnership • Reporting to our CFO and partnering senior leadership team, • Support and develop our Finance Analysts, • Build strong relationships across operational and non-finance teams, • Bring challenge, clarity and commercial thinking to key business decisions, • Act as a trusted business partner across multiple areas of the company About you • You're comfortable working in fast-paced, multi-site businesses (hospitality, retail or restaurants would be a huge plus) • You know how to build budgets, forecasts and scenario models that genuinely support decision-making • You can simplify complex information and communicate it clearly, • You're confident challenging ideas and assumptions when needed, • You build strong relationships across different teams and leadership levels, • You're highly analytical, commercially minded and love solving problems, • Advanced Excel skills are a must, • ACA, ACCA or CIMA qualified (or qualified by experience) Our values matter to us Whilst skills are important, how you show up matters just as much: • Push Yourself -- keep learning, keep growing, • Be Yourself -- your personality belongs at work, • Respect Others -- everyone's welcome here, • Enjoy Yourself -- hospitality should be fun What's in it for you? • The chance to play a key role in the growth of one of the UK's most exciting hospitality brands • A people-first culture with loads of energy, ambition and personality, • 28 days holiday + an extra day for every year you're with us (up to 5), • A paid 4-week sabbatical after 5 years, • An extra Happiness Day each year to do something just for you, • Unlimited great pizza. Obviously 🍕 If you're passionate about turning insight into action and want to help shape the future of Pizza Pilgrims, we'd love to hear from you 💚

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  • Sales & Events Manager
    Sales & Events Manager
    4 days ago
    £40000–£45000 yearly
    Full-time
    London

    Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    4 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Advertising and Marketing Associate Professional
    Advertising and Marketing Associate Professional
    16 days ago
    £33000–£34000 yearly
    Full-time
    London

    Main Purpose of the Role To plan, develop, and implement marketing and student recruitment strategies targeting international markets, with a particular focus on the Chinese community, supporting business growth, client engagement, and brand development. Key Duties and Responsibilities • Develop and implement marketing strategies targeting new and emerging international markets, particularly Chinese-speaking audiences, • Identify target customer segments, define marketing objectives, and support market entry strategies, • Conduct detailed market research and analysis to identify trends, competitor activity, and opportunities for growth, • Plan and execute multi-channel promotional campaigns (digital, social media, events, and offline channels), • Analyse marketing effectiveness and recommend improvements in pricing, promotion, and service diversification, • Produce and manage marketing materials, ensuring alignment with brand and corporate identity, • Support student recruitment activities, including lead generation, application support, and contract preparation, • Determine and manage customer contract terms and conditions in line with company policies, • Maintain and develop relationships with clients, education partners, and external stakeholders, • Negotiate pricing, contracts, and service agreements with suppliers and partners, • Coordinate recruitment of staff and tutors relevant to new market segments, • Prepare work schedules, allocate responsibilities, and support operational planning, • Maintain accurate customer and client records using CRM systems, • Organise and manage events such as seminars, conferences, exhibitions, and client engagement activities, • Bachelor’s degree or equivalent in Marketing, Business, or a related field, • Relevant experience in marketing, advertising, or student recruitment, • Strong analytical and market research skills, • Excellent communication and stakeholder management abilities, • Experience working with international markets (especially Chinese market), • Knowledge of digital marketing tools and CRM systems, • Experience in education or student recruitment sector

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