Trabajos head of customer experience en Stowmarket - Page 2Crear alertas

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. You use metrics and trends to guide decisions, improve efficiency, and enhance the customer experience. Experience leading or building a customer support functio

A leading financial data vendor in Greater London is seeking a Head of Customer Operations to oversee client-facing operations, sales support, and technical teams. This role offers an exciting opportunity to influence both people leadership and operational strategy. The ideal candidate has proven ex

We are looking for a Head of Experience Design to join On's newly formed AI Lab. As a small team we are all required to contribute to every phase of ideation from research to development of product blueprints the digital team can build. Experience working on 0-1 products, new service models, or expe

A leading health and fitness company in the UK is seeking a Head of Digital Design to lead its design function, shaping user experiences across various platforms. The ideal candidate will have extensive experience in leading consumer-focused digital design and be proficient in contemporary design to

This role involves leading a team of managers to ensure outstanding customer experiences in-store. Sainsbury’s in Greater London is seeking a Lead Customer Experience Manager. Candidates should have a solid background in retail leadership, a passion for customer service, and the capability to driv

Checkatrade is seeking a Workplace Experience Lead to oversee our London HQ and Lakeside office, ensuring a vibrant and productive workspace for employees. The ideal candidate will have experience in office management and a proactive approach to problem-solving. Checkatrade offers competitive salary

Sainsbury's Supermarkets Ltd is looking for a Head of Value at their London Store Support Centre. This role involves leading the customer value strategy by designing pricing frameworks and collaborating across departments like Trading and Marketing. The ideal candidate has proven leadership in comme

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with sof

You will be part of the Customer Segment and Propositions team, helping to shape how we attract, grow, serve, and retain the right customers through executing a customer strategy that is both globally consistent and locally powerful. You will lead the transformation of IWPB’s customer acquisition

The institution values its staff, offering professional development opportunities and a supportive teaching environment where student behavior is exemplary, allowing teachers to focus on education rather than discipline. This role involves assisting the Head Teacher with school management, leading s

Experience operating beyond 1st line support, with exposure to more advanced troubleshooting and customer scenarios. Join as a pivotal Support Team Lead, leading a team of 10, owning the performance, structure, and development of a 24/7, 365 UK‑based support function operating across multiple prod

Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads and continuously improves the end‑to‑end experience for all Erasmus+ customers. Head of Erasmus+ Customer Experience, Appeals & Complaints. Building specialist teams: Customer s

A multi-site business in sustainability is seeking a Head of Service Delivery to oversee comprehensive customer operations. A strong service delivery background is essential, alongside experience in project management and customer journey processes. This role offers the chance to shape processes and

The role offers a permanent position with a salary of up to £55,000, depending on experience. An educational institute in the UK is seeking a Head of Student Experience to lead and improve student support services. Candidates should have relevant experience in leadership within student services, de

The ideal candidate has proven leadership experience in hospitality, strong knowledge of restaurant performance and budgeting. Responsibilities include overseeing day-to-day operations, training staff, managing financial performance, and enhancing guest experiences. This position offers competitive

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. You will own the strategy for customer onboarding, engagement, retention, and expansion, using data and insight to prioritise the highest-

A leading consumer brand in Greater London seeks a Head of Design to lead a multi-disciplinary team. This hands-on leadership role aims to enhance the digital customer experience across app and web platforms. Candidates should have experience in design leadership and managing product design teams.

A dynamic fintech platform is looking for a Head of Property Moving Assistants to lead a team responsible for delivering a seamless homebuying experience. The ideal candidate will have experience in customer operations, preferably in property or financial services.

A leading EdTech company in the UK seeks a Head of Developer Experience (DevEx) to lead efforts in enhancing engineering productivity and adopting AI-powered tools. This remote role offers competitive benefits and emphasizes flexible working arrangements.

A leading subscription brand in Greater London is seeking a Head of Product to take ownership of the customer journey. The successful candidate will lead a small team focused on improving the customer experience through structured experiments and collaboration across departments. Candidates should p

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Head of Customer En

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in and out of scope per contract and product roadmap

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the delivery of training, support

The ideal candidate will have experience in managing KPIs, improving client experiences, and creating career paths for retail staff. A luxury retail brand in the United Kingdom seeks a professional to enhance commercial performance and business intelligence.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. Ideal c

Candidates should have experience in luxury hospitality and a sound understanding of wines and spirits. Diageo España SA is looking for a Front of House Manager to lead operations at Justerini & Brooks in London. The ideal candidate will ensure exceptional client experiences and manage the venue's

A global real estate services leader is seeking a Workplace Experience Lead to manage the delivery of exceptional services across its flagship UK headquarters. The ideal candidate will have at least 10 years of experience in facilities management, strong leadership skills, and a proven track record

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. Ideal candidates have a degree or equivalent experience, strong leadership skills, and can manage sensitive situations effectively. T

A leading conservation organization is seeking a Holidays Manager in East Devon to oversee a portfolio of unique holiday cottages. Ideal candidates will have experience in hospitality management and valid driving licenses. The position offers numerous benefits, including a substantial pension scheme

The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess. A leading healthtech AI platform in London is seeking an Experience Marketing Lead to manage a world-class events program. You will design and e

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

The candidate should possess a wealth of experience in sales, especially within the retail sector, alongside a passion for creating engaging customer experiences. Stationery News is seeking an experienced sales professional to manage and promote Studio Pens' brands.

My global FinTech client, based in London, is looking for a permanent Head of Customer Success / Head of Client Support. We are looking for a Head of Customer Success to lead and grow a team of Client and Business Support Analysts, overseeing client engagement, onboarding, and ongoing support for tr

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Interest in h

By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. From the rollout of new technologies and managing complex legislation affecting the industry,

A global investment data firm is looking for a Head of Pipeline Operations and Client Experience in London. You should possess senior leadership experience in data operations, with strong stakeholder management skills and a deep understanding of data workflows. The successful candidate will oversee

As our Head of Service Delivery, Commercial Operations Manager, or Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs – from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to

A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. Competitive salary, stock

Experience leading and developing operational and/or customer service teams. This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. This is a chance to join a growing

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. What the Head of Customer Success will be doing. You will be an experienced leader within Custom

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Cross�

A leading software company is seeking a Director of Global Customer Experience to lead application support and service delivery operations across tier-one financial institutions. The ideal candidate has over ten years of experience in customer support and SaaS, with strong leadership and communicati

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce