Head of customer experience jobs in StowmarketCreate job alerts

Painter required in Needham Market and surrounding areas - negotiable pay rate - ASAP start - long-term work EA Associates is seeking an experienced Painter & Decorator to join a social housing contract, operating from our client’s head office in Needham Market and covering multiple locations. The role involves working within occupied residential properties, so applicants must be professional, customer-focused, and able to work proactively to complete tasks efficiently. Work will take place across Needham Market, Colchester, Sudbury, and Bury St Edmunds. Requirements: • Minimum of 3 years’ painting experience, • Comfortable working in occupied homes, • Own tools and reliable transport Materials will be provided, and payment is made weekly via CIS or PAYE. This is a long-term opportunity for the right candidate. Apply for a call to discuss further

A leading media and entertainment company seeks a Head of Design to lead a multi-disciplinary design team in crafting exceptional digital customer experiences. The ideal candidate will have significant experience at an executive level, a proven design background with tools like Figma, and a passion

We are seeking a Global Head of Customer Support to lead, harmonize, and scale a world‑class, multi‑tier customer support organization across Enterprise and SMB segments for a multi‑product SaaS portfolio. Operating at the intersection of Customer Success, Product, Engineering, Revenue, and Op

Head/Director of Existing Customer Strategy. Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross‑sell, etc. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.

We’re seeking a Head of Student Experience to lead the coordination, development, and continuous improvement of our student support services. Job Title: Head of Student Experience. As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK,

This is a remote-first position based in the UK, offering a supportive work environment and a range of perks including work from home flexibility. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Experience of managing a small Customer Success o

TeamViewer is looking for a Global Head of Customer Support in Greater London to lead a multi-tier customer support organization. Candidates should have 10–15 years of experience in SaaS customer support, with proven success in improving CSAT and SLA metrics. This executive will define and execute

Real ownership of a flagship customer experience, with space to grow remit, scope and team as you prove impact. Step into a high‑impact role owning the digital journey for a multi‑service subscription brand, and turn a well‑loved but legacy experience into a product customers actually rely on

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

White Glove is seeking a Director of Customer Experience in Cambridgeshire to lead a dynamic team of 30-40 professionals. Ideal candidates should have over 7 years of experience in service leadership within fast-growing sectors. This role includes owning KPIs and developing strategic and operational

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. You will

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. The right candidate will have at least 10 years of relevant experience and will lead a global team in a dynamic hybrid working environment. This

Un AI Venture Builder sta cercando un Head of Product Experience per guidare la creazione di startup innovative. Si offre un compenso competitivo tra €55.

You’ll report to the Head of CRM and work closely with our retention leadership to drive subscriber satisfaction and reduce churn. Have managed a remote team of Customer Success Managers or similar. A remote team of Customer Success Managers - coaching, developing, and holding the bar high.

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

A leading consumer brand in Greater London seeks a Head of Design to lead a multi-disciplinary team. This hands-on leadership role aims to enhance the digital customer experience across app and web platforms. Candidates should have experience in design leadership and managing product design teams.

A dynamic fintech platform is looking for a Head of Property Moving Assistants to lead a team responsible for delivering a seamless homebuying experience. The ideal candidate will have experience in customer operations, preferably in property or financial services.

A leading subscription brand in Greater London is seeking a Head of Product to take ownership of the customer journey. The successful candidate will lead a small team focused on improving the customer experience through structured experiments and collaboration across departments. Candidates should p

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. We are committed to

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in and out of scope per contract and product roadmap

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the delivery of training, support

The ideal candidate will have experience in managing KPIs, improving client experiences, and creating career paths for retail staff. A luxury retail brand in the United Kingdom seeks a professional to enhance commercial performance and business intelligence.

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. Ideal c

Candidates should have experience in luxury hospitality and a sound understanding of wines and spirits. Diageo España SA is looking for a Front of House Manager to lead operations at Justerini & Brooks in London. The ideal candidate will ensure exceptional client experiences and manage the venue's

A global real estate services leader is seeking a Workplace Experience Lead to manage the delivery of exceptional services across its flagship UK headquarters. The ideal candidate will have at least 10 years of experience in facilities management, strong leadership skills, and a proven track record

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. Ideal candidates have a degree or equivalent experience, strong leadership skills, and can manage sensitive situations effectively. T

A leading conservation organization is seeking a Holidays Manager in East Devon to oversee a portfolio of unique holiday cottages. Ideal candidates will have experience in hospitality management and valid driving licenses. The position offers numerous benefits, including a substantial pension scheme

The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess. You will design and execute premium IRL experiences that bridge healthcare innovators and the AI ecosystem. A leading healthtech AI platform in

A leading EdTech company in the UK seeks a Head of Developer Experience (DevEx) to lead efforts in enhancing engineering productivity and adopting AI-powered tools. This remote role offers competitive benefits and emphasizes flexible working arrangements.

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Stay ahead of regulatory, privacy, and payment

The candidate should possess a wealth of experience in sales, especially within the retail sector, alongside a passion for creating engaging customer experiences. Stationery News is seeking an experienced sales professional to manage and promote Studio Pens' brands.

My global FinTech client, based in London, is looking for a permanent Head of Customer Success / Head of Client Support. We are looking for a Head of Customer Success to lead and grow a team of Client and Business Support Analysts, overseeing client engagement, onboarding, and ongoing support for tr

A leading software company is seeking a Director of Global Customer Experience to lead application support and service delivery operations across tier-one financial institutions. The ideal candidate has over ten years of experience in customer support and SaaS, with strong leadership and communicati

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

We are looking for an experienced and forward‑thinking Head of Developer Experience (DevEx) to join our Engineering team and help us define and lead the strategy to improve engineering productivity, developer experience, and adoption of AI‑powered tooling across Arbor's product and platform team

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Own gross pro

By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. From the rollout of new technologies and managing complex legislation affecting the industry,

A global investment data firm is looking for a Head of Pipeline Operations and Client Experience in London. The successful candidate will oversee the quality of data pipelines, manage global teams, and define a client experience strategy. You should possess senior leadership experience in data opera

Sunbelt Rentals UK & Ireland is looking for a Head of Customer Success to lead their contact center, focusing on strategic direction, operational execution, and customer journey optimization. The successful candidate will drive performance metrics, foster a high engagement culture, and ensure compli

As our Head of Service Delivery, Commercial Operations Manager, or Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs – from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to

A leading software company in Greater London seeks a Global Head of Employee Communications to develop and implement an employee communications strategy. The ideal candidate will have experience partnering with HR and business leaders to enhance the employee experience, navigating complexity, and in

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence. Candidates should possess significant exper

A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. Competitive salary, stock