Head of customer experience jobs in WinchesterCreate job alerts

Love Winning New Business? Passionate About Luxury Interiors? Ready to Own Your Territory? \n If you thrive on opening doors, building lasting client relationships and converting opportunities into revenue, this is an outstanding opportunity to join an internationally recognised luxury brand entering an exciting phase of growth. \n Let’s take you back to 1992… \n A Story Woven in Discovery \n Born in South Africa with an adventurous spirit and a passion for discovery, our founder Bernie de Le Cuona set out to find the world’s finest natural fibres and artisans. \n With this vision, Bernie established de Le Cuona - introducing the world to linens unlike anything seen before: wonderfully soft, beautifully textured, and enriched by a colour palette inspired by Africa’s landscapes. \n From Fabric to Lifestyle. From London to New York. \n We're now looking for a commercially driven Field Trade Sales Account Manager to represent our incredible brand. \n The Role at a Glance \n Field Trade Sales Account Manager \n Competitive Salary + Car Allowance + Bonus + Excellent Benefits \n Remote / Hybrid \n Showrooms: Chelsea Harbour & Belgravia + extensive travel across South West England & The Home Counties (Surrey, Sussex, Hampshire & Berkshire) \n Full Time - Permanent \n Reporting to: Head of UK Sales \n Your Background / Skills: Field Sales, New Business Development, Territory Management, Relationship Management, Luxury Products, Interior Design, Luxury Furniture Sales, Textiles, Fabrics, Furnishings. \n Your Role in the Story \n This is a field-based sales role with genuine autonomy and the opportunity to make a significant commercial impact. \n Reporting to the Head of UK Sales, you'll own and grow your territory, driving profitable sales through proactive business development and exceptional relationship management. \n Working predominantly in the field, you'll spend four days each week meeting interior designers, architects and trade customers, uncovering new opportunities, presenting premium collections and developing long-term commercial relationships. One day each week will be dedicated to prospecting, appointment generation and strengthening your pipeline. \n This is an opportunity for someone who enjoys being in front of customers, thrives on winning new business and wants to represent one of the most respected names in luxury interiors. \n What success looks like: \n • Own and grow your territory by identifying, developing and converting new business opportunities across South West England and the Home Counties. \n • Schedule and attend a minimum of 10 qualified customer appointments each week, maintaining a disciplined approach to prospecting and pipeline generation. \n • Build trusted relationships with interior designers, architects and trade customers, developing long-term partnerships and growing existing accounts. \n • Present de Le Cuona's premium collections through engaging client meetings, presentations and product demonstrations. \n • Identify projects early and convert opportunities into profitable, long-term business. \n • Build and maintain an accurate CRM pipeline, ensuring excellent forecasting, reporting and opportunity management. \n • Monitor market trends, customer activity and competitor movements to identify new commercial opportunities. \n • Produce insightful weekly sales reports and contribute to monthly sales meetings. \n • Represent de Le Cuona professionally across client meetings, exhibitions, networking events, Design Week, Craft Week and other industry events. \n • Collaborate with the wider UK Sales team to deliver ambitious growth plans and an exceptional customer experience. \n About You \n You'll be a commercially driven sales professional who enjoys opening doors, building relationships and consistently exceeding targets. \n You'll also bring: \n • Experience selling luxury interiors, textiles, fabrics, furnishings or specification-led products. \n • Proven success within field sales, business development or territory management. \n • A track record of consistently achieving or exceeding sales targets. \n • Experience generating your own appointments and developing a healthy sales pipeline. \n • Excellent negotiation, objection handling and closing skills. \n • Strong presentation skills with the confidence to engage customers both one-to-one and in group settings. \n • A highly organised, self-motivated and disciplined approach to managing your own territory. \n • Experience using CRM systems to manage sales activity and opportunities. \n • A willingness to spend at least four days each week travelling throughout your territory. \n • A full UK driving licence and access to your own vehicle. \n Highly Desirable \n • Existing relationships within the interior design, architecture or luxury residential sectors. \n • An understanding of specification-led selling and project-based sales cycles. \n What's on Offer \n • Competitive Salary \n • Car Allowance \n • Performance Bonus Scheme \n • Private Healthcare \n • Health Cash Plan \n • Company Pension Scheme \n • Company Contribution Towards Gym Membership \n • Ongoing Career Development Opportunities \n • The Opportunity to Represent One of the World's Leading Luxury Textile Brands \n Why Join de Le Cuona? \n This is more than a sales role. \n It's an opportunity to represent an internationally recognised luxury brand with an unrivalled reputation for craftsmanship, innovation and timeless design. \n You'll enjoy the autonomy to build your own territory, develop relationships with some of the UK's leading interior designers and architects, and play a key role in the continued growth of one of the world's most respected luxury textile brands. \n We look forward to hearing from you. \n Application Notice \n We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

We are recruiting an outstanding career opportunity for a business focused commercial HR leader to manage a team of generalist HR and Learning and Development professionals. Working for a multi-site operation, the company are based on the outskirts of Winchester, with easy access from Winchester, Southampton, Andover and surrounding areas. \n The Head of HR will be involved with aligning HR with business goals, developing people-focused strategies that support the company’s growth. \n Leading the HR team will involve the following responsibilities: \n\n • Oversee day to day HR operations, including employee relations, recruitment, learning and development, performance processes and HR administration\n, • Engaging with managers and senior managers across the business and developing strong working relationships to support them with day to day HR matters\n, • Responsibility for the HR and L&D budget, including forecasting, reporting and cost control\n, • Assisting managers with recruitment, including job descriptions, selection process and onboarding\n, • Working with the senior management team to facilitate change and ensure that the HR team are continuing to evolve\n, • Travel to different business locations to support managers, build effective working relationships and ensure visibility of the HR function across the business\n\n My client is looking for an HR professional who has experience of leading an HR team, ideally within a multi site operation. Experience within a retail or customer focused industry would be an advantage, although not essential. \n\n • The role requires a strong HR Generalist, qualified to CIPD Level 5 or Level 7, or equivalent relevant experience\n, • Proven experience of leading an HR team, ideally for a business with multiple sites.\n, • A commercial outlook combined with a people focused approach\n, • Good working knowledge of UK employment law and HR best practice\n, • Confidence in managing employee relations and providing practical and informative advice\n, • Experience managing recruitment processes\n, • Ability to work in a fast paced environment where adapting to changing business needs and operational demands is key\n, • Proven experience of committing to continuous improvement and delivering a high quality HR service\n\n Supporting all of the business operations, the Head of HR will be vital to strengthening the HR team’s capabilities, ensuring they deliver responsive and high-value services across the company. \n My client is offering a comprehensive benefits package including a competitive salary, plus car allowance, pension scheme, private healthcare and employee discount. This is an onsite role, with regular travel to all of the business locations. Some flexibility is offered to work from home up to one day a week, as required on an informal basis. With multiple sites across the South, you will have a valid driver’s license and be willing to work at the Head Office near Winchester and travel to different properties as required. \n KnoxRecruit is the trading name of the office support specialism of eXactitude Resourcing Limited and is acting as a recruitment agency in relation to this role. eXactitude complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics.

HSBC is seeking a Global Head of Design within International Wealth and Premier Banking to set the AI-enabled design vision across brands and channels. You will oversee product, UI, service design, research and creative technology, shaping responsible AI by design and partnering with Data/AI, Engine

Experian is seeking a Head of Product - Consumer Growth & Experience to lead the Access and Activation domain, owning end-to-end entry points and early lifecycle. You will drive growth, engagement and long-term customer value by delivering personalised, high-performing product experiences and by gui

Over time, you will turn that work into the operating system for Customer Success at RevenueCat: account plans, customer tiers, health signals, review cadences, handoff rules, playbooks, hiring profiles, enablement loops, and scaled programs that help us serve more customers without becoming bloated

You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. At GoGlobal, the He

RevenueCat is seeking a Head of Customer Success to define and scale the post-sales motion. You will partner with TAM, Support, Sales, Product, and Growth Advisory to drive measurable customer outcomes, revenue impact, and product feedback.

A deep understanding of financial instruments and strong leadership experience are crucial for this role, along with the ability to translate complex concepts for diverse audiences. P2P is seeking a Director of Developer Relations to lead a team focused on developers building applications on the XRP

GoGlobal is seeking a commercially minded Head of Customer Success to own the client journey from post-sale through steady-state delivery. You will lead onboarding, manage global delivery vendors, and ensure a joined-up client experience across CS, onboarding, and delivery teams.

What you'll bring to the team** Deep UX design experience, with at least 5 years in senior or leadership roles within enterprise software environments A track record of defining and executing UX strategy for a broad product built by multiple teams* Experience partnering closely with Product and En

Barclays is seeking a Senior Leader to manage and drive the innovation strategy for HR AI and automation in London.The role focuses on translating enterprise AI direction into an actionable HR roadmap, and on shaping AI governance, architecture and vendor relationships.You will lead cross‑function

Alfa is seeking a Head of User Experience to define and own the UX vision across its enterprise software suite. You will lead the ongoing evolution of Alfa's design system, build a UX community of practice, and partner with Product and Engineering to translate complex workflows into intuitive experi

Fractional Chief AI Officer to define and lead AI roadmap for a HubSpot agency, focusing on commercial outcomes and service offerings.

Lead customer experience operations, building processes and teams to deliver exceptional outcomes for partners and customers.

Lead customer account management and support teams to enhance the customer journey, focusing on satisfaction, retention, and account growth.

You will have experience or awareness of supporting individuals with mental health and complex needs, alongside a solid understanding of recovery-focused approaches. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Shortl

Professional qualifications We are looking for someone with the following: Degree-qualified in Mechanical Engineering, or HNC/HND qualified with significant relevant industry experience. Responsibilities and duties of the Mechanical Strategy Team Leader role Reporting to the Maintenance Team Leader

As a Sessional Team Leader you will be working as part of a small team to engage with young people in their own territory, identifying people aged between 10 -19, looking at their needs as they experience them, and providing essential support where possible. You will be responsible for building a ra

If you're ready to take charge, keep things crispy then this is the role for you! What youll do: Oversee the preparation of beverages and food items to ensure consistency and high-quality presentation Assist in running the store smoothly during shifts, ensuring that team members are effectively mana

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking

Knowledge of Health & Safety regulations and COSHH. Person Specification Essential Requirements Previous experience in a cleaning supervisory / team leading role. Experience using cleaning machinery such as scrubber dryers and ride-on equipment.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing tea

Ensure correct use of PPE and safe handling of tools and electrical test equipment. Salary up to £40,000, depending on experience Opportunity to join a growing and successful organisation Company pension 30 days of annual leave (including bank holidays) Additional annual leave after 1 years service

As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled emp

We're recruiting Night Shift Team Leaders — and for a limited time, we're offering a £1500 Joining Bonus to external candidates joining our teams at Otterbourne Hill or St Giles View. Already experienced in supervising or leading teams in a residential or nursing home?. Step into a role where you

As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled emp

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. It would be preferred that you have previous experience of working in a supervisory / tea

The Head of Treasury Operations, EMEA is responsible for leading the regional Treasury Operations function and ensuring the effective, controlled and scalable execution of Treasury operational processes across EMEA. Pay due regard to the interests of customers and treat them fairly. Role model the h

As part of the Property Division’s Centre of Expertise, you will play a key role in delivering safe, compliant and customer-focused maintenance services that support the operational readiness of buildings across teaching, research and wider campus activity. Imperial College London is seeking two H

We expect 5+ years in B2B SaaS sales with leadership experience, a track record of hitting targets, and a data-driven mindset. You’ll hire, mentor and scale a UK sales team from 2 to 5 this year and 8–10 next year, while partnering with Marketing, Product and Customer Success across UK, Australi

The Tony Blair Institute for Global Change is seeking a Director of Applications to lead the availability, configuration and evolution of core platforms (Salesforce, Workday, Microsoft 365 / Azure) and to drive engineering excellence across CI/CD, testing and release management. You will report to t

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe. Veeva Systems is seeking a senior events leader to head Europe’s corporate events program.

TalentPool partners with a globally recognised consumer brand to appoint a Head of IT to lead the UK IT function, managing a team of IT professionals while acting as the key technology partner to the UK leadership team.

Job Title: Engineering Team Leader Location: Tottenham Salary: £55,000 Shift: M-F Days Job Role of the Engineer

Job DescriptionFemale Support Worker - Newbury (RG19) All candidates should make sure to read the following job description and information carefully before applying.Manual driving licence required <p&g

What youll need Hold 5 GCSE passes at grade C or above (or equivalent Grade 9-5) inc Maths & English Ability to listen and communicate effectively Good written communication and numeracy skills Basic IT skills Driving licence and access to a vehicle Able to work both as part of a team and also unsup

We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plu

My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. Head of Technology Operations – Technology, Reliability, Incident Management, Team

Base salary of £120,000 - £140,000 depending on candidate experience. An exciting opportunity has arisen for an experienced and commercially minded legal leader to join a well-known automotive services brand with a strong focus on innovation and commercial offering. They are searching for a Head o

S&H have been exclusively instructed by a consumer business on a Head of Legal Operations position. Managing a team of engineers and legal operations specialists, you will be responsible for shaping and designing (and implementing) legal ops to a global legal function, aiming for a best‑in‑class