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Position Title: National Account Executive Position Type: Regular - Full-Time Requisition ID: 39374 National Account Executive At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the role. We're looking for a commercially sharp, insight-led National Account Executive to join our high-performing team. This is not your average sales support role - we're seeking someone who's just as comfortable diving into category insights and promotional effectiveness as they are managing customer relationships and executing plans. This role is the perfect springboard for someone looking to build a career in account management, category development, or commercial strategy within FMCG. You'll work with major retail customers, supporting national account managers in delivering best-in-class execution - and you'll stand out by bringing data-led thinking and curiosity to every conversation. What you'll be doing. Support National Account Managers in the day-to-day management of key retail accounts. Own elements of customer account admin: promotional planning, pricing, forecasting, and tracking. Collaborate closely with category and insights teams to develop compelling, customer-specific stories and presentations. Evaluate the performance of promotional activity and work with the wider commercial team to optimise future plans. Translate consumer and shopper data into actionable recommendations for both internal stakeholders and retail partners. Prepare and present key business updates, sales performance reports, and category reviews. Build and maintain strong cross-functional relationships across sales, marketing, supply chain, and category teams. What you'll need to be successful. 1-3 years' experience in FMCG, preferably in a commercial, sales support, or category role. Experience of the GB retail market. Strong analytical skills and a genuine interest in what drives consumer behaviour and category performance. Excellent communication and presentation skills - confident working with data and turning it into a story. Organised, proactive, and eager to learn - you'll thrive in a fast-paced environment. Degree educated or equivalent experience. Benefits of the role. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including: An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out. About the team. The Retail Sales team at McCain is made up of three closely connected functions - Sales, Category, and Demand. Each customer and channel benefits from dedicated support across all three functions, with daily collaboration to share insight and drive results. We are a winning team, and we're proud to say we finished top in The Advantage Group across all categories for the 5th year running. Where will I work. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. About McCain. Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters. Leadership principles. At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results. The McCain experience. We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Kingston-upon-Hull || GB - United Kingdom : England : Leeds || GB - United Kingdom : England : York Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Position Title: Category Manager, Category Strategy & Own Label Position Type: Regular - Full-Time Requisition ID: 40337 Category Manager - Category Strategy & Own Label. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. The Category Manager - Category Strategy & Own Label is a pivotal executional role, bringing category growth strategies to life across Retail and Foodservice channels. This role plays a key part in translating strategic direction into practical, customer- and consumer-led initiatives that accelerate growth for McCain. Working in close partnership with the Senior Category Manager and environment specialists, you'll tailor category strategies and activation plans to the specific needs of each channel and customer environment. You'll leverage robust data and insight to design, deliver and track initiatives that strengthen the commercial performance of McCain's Own Label portfolio. You'll also support the growth of McCain Group's Own Label business in the UK, collaborating closely with UK and European commercial teams to develop locally relevant, consumer- and operator-led propositions. These propositions will align to both category and customer strategies, helping to deliver McCain's growth ambitions across Retail and Foodservice. As a key point of contact for assigned customers, you'll build best-in-class engagement, clearly articulate the value of McCain's category propositions, and deliver data-led recommendations that create shared value for both McCain and its customers. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. Insight Development & Category Foresight Proactively analyse, synthesise and communicate insights from a broad range of data sources, including market, shopper, loyalty, panel, customer and operator data. Combine global trade flow, share and capacity data with local quantitative and qualitative insight to deliver robust competitor monitoring and performance reporting. Translate insight into clear foresight on trends, opportunities and risks-informing recommendations that drive growth for both customers and McCain. Deliver Customer Category Growth Plans Execute category growth strategies in partnership with the Senior Category Manager and the wider Category Growth team. Work closely with environment and channel specialists to tailor initiatives for maximum impact across both Retail and Foodservice. Enable Marketing, Innovation & Digital Effectiveness Support the development of new product, range and activation concepts that grow the Own Label portfolio, ensuring shared value for McCain, customers, consumers and operators. Contribute to the deployment and continual improvement of selling tools, using data and digital capability to increase customer engagement and effectiveness. Lead Customer & Stakeholder Engagement Act as a trusted partner to key Retail and Foodservice customers, leveraging category expertise, the 3Cs framework and customer communication plans to build strong, value-added relationships. Collaborate with UK and European commercial and innovation teams to develop compelling, insight-led Own Label proposals for customer meetings, range reviews and new business development. Deliver clear, data-driven recommendations through category reviews, assortment optimisation, new product proposals and thought leadership initiatives. Build and maintain strong relationships across internal teams and with external analytics and data partners. Apply Advanced Data & Analytical Capability Confidently query, interpret and translate complex data into actionable commercial recommendations. Leverage market research, loyalty card data, shopper panels and operator insights to inform category decisions. Bring curiosity and pace by exploring emerging technologies-such as AI-enabled tools-to improve accuracy, speed and impact of insight. Qualifications: 3-5 years' experience in category management, insight, commercial support or product development within FMCG/CPG, ideally with exposure to Retail and/or Foodservice environments. A strong track record of turning consumer and market insight into action , with the ability to develop clear, commercially relevant recommendations. Advanced analytical capability , with hands-on experience using key data sources and tools, including: Retail: Kantar, Circana (formerly IRI/Nielsen), dunnhumby Foodservice: Lumina Intelligence, Circana CREST Additional tools: PowerBI, SAP BI, Excel and CRM platforms (e.g. Salesforce) Proven ability to query, interpret and synthesise complex data , translating insight into practical business and customer outcomes. Strong communication and collaboration skills , with the confidence to build effective relationships across internal teams and with external partners. A working knowledge of commercial frameworks across both Own Label and Branded propositions. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience (standard across all job postings). We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Category Strategy Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Leeds || GB - United Kingdom : England : York Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Position Title: Development Chef Position Type: Regular - Full-Time Requisition ID: 42373 Development Chef. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. The Development Chef is at the heart of delivering McCain's culinary vision, bringing food innovation to life through strong customer partnerships and chef-to-chef collaboration. More than product development, this role is about inspiring customers, understanding their operational needs, and creating commercially successful, scalable menu solutions that make a real impact. Combining hands-on culinary expertise with strategic customer engagement, the Development Chef builds trusted relationships, influences menu decisions, and showcases McCain as the value-adding supplier of choice. The result? Stronger partnerships, increased customer loyalty, and shared growth across the regional foodservice market. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. Build strong partnerships with key customers and prospects, delivering proactive culinary support that brings McCain's foodservice strategy to life. Lead impactful chef-to-chef engagement through customer visits, cook-ups, menu trials, and presentations that inspire innovation and strengthen relationships. Drive customer retention, win-back, and growth opportunities by providing hands-on culinary expertise, technical guidance, and tailored operational support. Create and maintain high-quality technical documentation, including specifications, SOPs, and trial reports, ensuring consistency and excellence across projects. Stay ahead of foodservice and consumer trends by attending industry events, benchmarking competitors, and championing continuous improvement initiatives. Turn customer insights into actionable recommendations that support product optimisation, operational improvements, and future innovation pipelines. Help shape compelling commercial stories through product benchmarking, performance testing, and competitive analysis that showcase McCain's added value. Qualifications: Technical Skills & Knowledge Proven expertise in product formulation and recipe development, particularly within frozen potato-based products. Strong understanding of ingredient functionality, including potatoes, oils, stabilisers, anti-caking agents, and functional additives. In-depth knowledge of appetite-style product systems, including doughs, batters, coatings, and breading's. Advanced understanding of food safety and quality systems, including HACCP and global regulatory standards such as FDA and EFSA. Solid knowledge of compliance requirements, including HFSS regulations and allergen management. Experience optimising manufacturing processes across freezing, packaging, storage, and distribution. Strong technical capability in industrial cooking methods, including blanching, frying, and freezing. Hands-on experience with operator cooking equipment such as Rational ovens, impingement ovens, and frying systems. Practical knowledge of potato processing equipment, including peelers, slicers, fryers, freezing systems, and refrigeration technology. Customer & Engagement Capability Confident customer-facing culinary professional with the ability to build credibility in chef-to-chef environments. Skilled at understanding customer kitchen operations, equipment, and constraints, translating them into practical menu and product solutions. Experienced in delivering engaging culinary demonstrations, cook-ups, and technical presentations that influence menu and purchasing decisions. Commercially minded, with the ability to connect culinary and technical expertise to key business drivers such as yield, margin, labour efficiency, and menu profitability. Location. This role is a homebased role with extensive travel, but our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience (standard across all job postings). We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Foodservice Category Management Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Birmingham || GB - United Kingdom : England : Coventry || GB - United Kingdom : England : Doncaster || GB - United Kingdom : England : Kingston-upon-Hull || GB - United Kingdom : England : Leeds || GB - United Kingdom : England : Liverpool || GB - United Kingdom : England : London || GB - United Kingdom : England : Manchester || GB - United Kingdom : England : Nottingham || GB - United Kingdom : England : Sheffield || GB - United Kingdom : England : York Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Position Title: Category Manager, Retail Position Type: Regular - Full-Time Position Location: Scarborough Grade: Grade 05 Requisition ID: 38102 About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. We're looking for a Category Manager to become a trusted partner for our core categories and the frozen food market. You'll play a pivotal role in turning consumer, market, and customer insights into real actions that unlock growth, while building strong relationships with both internal teams and external retail partners, in paricular the major four multiples! This is a brilliant opportunity for someone who thrives on data, strategy, and collaboration - and who can bring passion and personality to every conversation. Accountabilities. Analyse market and consumer data to spot trends, generate insights and translate them into growth opportunities. Work closely with the sales team to drive distribution and deliver against commercial plans. Build trusted relationships with customers, delivering impactful category reviews, range reviews and NPD sell-ins. Partner with ecommerce and commercial teams to develop and deliver online growth plans. Create and execute shopper activation plans aligned with McCain's Category Vision. Act as the category partner for a defined product area, ensuring insight-driven strategy, successful NPD launches and effective activation. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. What we're looking for. Experience analysing and interpreting data, and turning it into actionable recommendations. A background in Category Management within FMCG ideally. Strong relationship-building and influencing skills with both internal and external stakeholders. A clear understanding of route-to-market processes and shopper behaviour. The ability to manage projects, juggle priorities, and deliver results with pace. A curious, collaborative and resilient mindset, with a genuine customer focus. Experience with data providers (such as Circana and Kantar, Dunnhumby, Retail Link) and shopper marketing activity would be an advantage. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience. We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Division: GB Commercial Foodservice Department: Category Strategy Location(s): GB - United Kingdom : England : Scarborough Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

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Real ownership of a flagship customer experience, with space to grow remit, scope and team as you prove impact. Step into a high‑impact role owning the digital journey for a multi‑service subscription brand, and turn a well‑loved but legacy experience into a product customers actually rely on

Head of Customer Relationship Management (CRM). This strategically important leadership role shapes how we connect with customers across every stage of their journey – bringing together data, insight, technology and creativity to deliver smarter, more personalised experiences. Commercially minded

The ideal candidate will have substantial experience in customer service operations, particularly in a fast-paced and hybrid environment. You will utilize data and insights to enhance service quality and will lead a team dedicated to providing exceptional customer experiences. Beauty Pie LTD in Grea

Gymbox - Head Office is looking for a dynamic General Manager to lead one of London’s coolest gyms. You will oversee all important aspects of the club, including operations, service, and team development.

CX/CRM & loyalty leadership experience: Proven track record leading customer experience and/or CRM for digital consumer products, ideally including loyalty or membership programs. Customer‑first mindset: Passion for understanding audiences and championing simple, inclusive and accessible experienc

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

We're looking for an exceptional Head of Customer Experience to lead the development and delivery of our Customer Experience strategy, shaping how we listen to customers, improve services and build a strong customer culture across the organisation. Head of Customer Experience – permanent role. You

The Head of Customer and Commercial Sales is a senior, hands‑on role responsible for driving revenue growth while ensuring the customer and fulfilment engine operate smoothly, accurately and with care. Set and uphold standards for customer communication, response times, tone, accuracy and professi

As Head of Customer Experience at IG Group, you will shape the future of how we serve and engage our customers globally. Leading a multi‑regional customer experience function with responsibility for a team of ~100 people, you will lead large‑scale change across digital, human, and automated chan

Vistry Group is seeking a Head of Customer Service to lead our team at the Stratford office in Greater London. The ideal candidate will have extensive experience in customer service, particularly in the construction sector, alongside a deep understanding of NHBC requirements. This role involves ensu

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

The ideal candidate will possess proven leadership experience in customer service, be hands-on, and understand the commercial aspects that drive performance. Sigma Recruitment is seeking a dynamic leader for a key role in customer service and internal sales within an SME manufacturing environment. T

Parking Network BV is seeking a Head of Product - Drivers in London to lead the evolution of the driver experience across our digital ecosystem. Reporting to the Chief Product Officer, you'll oversee product managers and mentor teams, driving customer acquisition and maximizing value. Your role requ

Rewardgateway in London is looking for a Head of Engineering for Client Experience to lead engineering strategies across client administration and onboarding. The position offers a hybrid work model, allowing flexibility, and includes numerous employee benefits such as up to 40 days of holiday, a We

As a Customer Support Team Lead, you will play a crucial role in shaping our customer experience strategy, implementing efficient support processes, and fostering a culture of excellence within the Customer Support team. Oversee the day‑to‑day operations of the customer support team, ensuring ti

Business Banking customers experience safe, well‑controlled and resilient migration and remediation journeys, including those linked to the integration of Virgin Money’s SME business. Head of Customer Migration & Remediation. It ensures that all customer journeys are customer safe, regulatorily

As Head of Customer Experience, you will lead the organisation’s customer strategy, ensuring services are accessible, responsive, compliant, and aligned with consumer standards. Join a forward-thinking housing provider as an experienced and strategic Head of Customer Experience, on a permanent bas

Soldo Italy is seeking a Digital Customer Community & Education Manager to enhance their B2B digital customer engagement strategy. This role will involve creating and managing customer communities, delivering education programs, and collaborating with various product and marketing teams. Candidates

At Lyrebird, we don’t just write code — we help shape the future of the human experience. Strong understanding of NHS politics, procurement and stakeholder dynamics. History of successful deployments recognised as reference accounts.

Designing and implementing the full visitor services team structure ahead of opening. You bring at least five years of senior leadership experience within a museum, visitor attraction, cultural venue or commercial leisure environment. You will take full ownership of building the site’s operational

The ideal candidate will have experience in large-scale events, strong leadership skills, and a focus on client satisfaction with an array of benefits including flexible working and health perks.