Head of customer service jobs in Isleworth - Page 8Create job alerts

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. London | Mission-driven startup | Office-based

Head of Service – Supported Accommodation Location: Stratford (Head Office) with travel across Central London, Midlands & Kent Salary: £75,000 – £80,000 per annum (salary review at 12 months) Hours: 40 hours per week About the Role We are seeking an experienced and inspira

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Domestic properties are responsible for

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Office-based in London, with flexibility to work remotely. This charity makes sure people living with MS are at the centre of everything they do. Their work is based on the hopes and aspirations of the MS community.

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven ins. Hybrid working - 2/3 days in SW London offices preferred.

Theyre now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. Creating a calm, empathetic, customer-first cultur

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. Head of Customer Experience and Operations (0004-26) - Derby, DE

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. Leading, coaching and developing a high-volume,

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. Have led large and growing customer or sales te

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

What you’ll be doing Leading, coaching and developing a high-volume, phone-based customer and sales team Creating a calm, empathetic, customer-first culture, even at scale Bringing structure, process and consistency to a fast-growing operation Owning hiring, onboarding, training and ongoing develo

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. You will work closely with various teams to ensure exceptional service delivery while driving engagement and improvement across customer journeys. This posit

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. What you’ll be doing Leading, coaching and developing a high-volume, phone-based customer and sales team Creating a calm, empathetic, customer-f

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. Prior experience of using accounting software, preferably Oracle. You advise the senior team on corporate financial, performance and risk issues and deputise for the Head of Financial Reporting

The Head of Services Development will be:. And also working alongside the Digital Services Product Manager on all of the digital services. The new structure and new ways of working will bring all of these services together under one delivery model launching next year.

A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and mentoring Customer Success Managers, collaborating cross-functionally, and establishing key metrics to enhance customer engagement

You will take ownership of defining strategy, building high-performing teams, and driving profitable service growth across long-term and ad-hoc service offerings. Define and deliver annual business objectives for service offerings, including long‑term service agreements and non‑LTSA services, al

A leading service operations company is seeking a Head of Service Operations to lead their Industrial Door Service function in South Yorkshire, England. Applicants should have significant experience in field service and strong communication and analytical skills.

As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. Number and quality of strategic engagements, industry event participation, volume of opportuniti

A leading housing organization in the UK is seeking a dynamic Head of Operations to lead its operational strategy. The ideal candidate will have at least three years of leadership experience in social housing, a strong understanding of housing law, and excellent communication skills. This full-time

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

A leading health insurance provider in the UK is seeking a Director of Customer Services Transformation to lead strategic developments and transformation programs. The role offers a competitive salary, bonus, and benefits including health insurance and flexible working arrangements. Responsibilities

This is an ambitious role looking at all aspects of the Civil Service, it is focusing on how we can radically improve our people, organisation, and digital use in departments, functions, professions and public bodies. With a direct link to the Civil Service Chief Operating Officer and liaison with M

As the Head of Customer Journey Experience Strategic Transformation you will lead and champion the development of the overarching, ambitious, customer experience strategy for BUK’s priority Customer Journeys. This involves leading cross-functional teams to identify and drive opportunities to be mo

A mission-driven startup in London is seeking a Head of Customer Success to lead and scale their phone-led customer operation team. The role emphasizes empathy and the importance of process in providing top-quality customer experience. This position offers the opportunity to make a significant impac

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central london in the tech sector, with a focus on data. Knowledge of software industry.

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we advise on and prosecute means our work is often emotionally challenging and complex. As a head

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Customer Operations Will Ideally Have. Lead and inspire a team of managers and service professionals to deliver outstanding results.

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service‑oriented culture and empathy with the need

Head of Customer Success at Hyper Growth eCommerce SaaS. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Work closely with Product, Engineering and Sales to embed customer insight into roadmap decisions and growth opportunities.

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administrat

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. This role is both strategic and operational; You’ll build and lead the CX / Customer Service team, embed the voice of the

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function. The ideal candidate has 4-7 years of relevant experience in B2B SaaS, a proven ability to build teams, and strong leadership skills. This role offers significant autonomy

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. This strategic role involves c

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

We are seeking a highly motivated and creative Head of Customer to establish and manage the national customer strategy for our diverse, $5. Leading and further developing a team of customer and marketing professionals to deliver exceptional outcomes that align with our corporate mission of Experienc

Head of IT Service Delivery – London – Permanent – Competitive Salary. Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. We are seeking a Head of IT Service Delivery to join a leading law firm in London.