Head of customer service jobs in Morley - Page 6Crear alertas

A leading hospitality brand is seeking a Head of Customer Value to shape loyalty and CRM programmes. This role requires managing strategies for customer acquisition and retention, focusing on customer lifetime value. The ideal candidate will have 8-10 years of experience in customer value management

Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Provide evidence of your experience of HR Operations and Systems (HRIS) including data and digital

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience. The ideal candidate will have

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. You will be responsible for shaping how

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. Delight – go beyond basic service; hunt high‑ROI interventions across the customer lifecycle to trigger wow moments.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

Partner, Head Partner, of CDD, EDD and Customer Screening. We’re a collaborative partnership with over 125 years of experience, with offices worldwide, and a focus on delivering client-centric property advice. Define and execute the financial crime strategy of the function, and across all service

This post holder will be responsible for ensuring that the service offers a good level of customer service to funeral directors, families and other stakeholders. As our next Head of Service (bereavement), you will provide senior leadership to the staff that are overseeing both the customer service t

We’re looking for an exceptional Head of Service Delivery to lead multi-site operations, drive performance, and inspire our teams to deliver excellence every day. Head of Service Delivery – Public Transport (Bus Operations). As Head of Service Delivery, you’ll hold full accountability for P&L,

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. Referrals increase your chances of interviewing at ABR Talent l Customer Succe

The Head of IT Service Management (ITSM) will lead end-to-end service management for the Unity programme through Go-Live and into Business-as-Usual (BAU) across the Enterprise Operations Platform (EOP). Service Excellence: Own service availability and performance for the Unity (EOP) platform; establ

Actively engage with the district’s strategic leadership team (forest management director, head of estates, head of recreation & engagement, head of forestry & land management and human resources business partner) shaping our district strategy and associated delivery plans. Support the Business Ad

A government rail organization seeks a Head of IT Service Management to lead IT services, ensuring robust, scalable solutions that meet strategic goals. This position offers competitive compensation of up to £89,600 and supports career development with extensive annual leave and pension contributio

Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to enhance product offerings. A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfac

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. As Head of Customer Experience & Operations, you’ll lead the s

A leading property development company in the United Kingdom is seeking a passionate Regional Head of Customer Care to lead their customer care function. The ideal candidate will have leadership experience in customer care, a strong understanding of NHBC standards, and excellent communication skills

Join us to shape impactful public services in a dynamic environment.

You will identify friction in the customer journey—whether in onboarding handoffs, commercial negotiations, or cross‑border complexities—and build the operational infrastructure to remove it. MacBooks for you to do your best & a work from home office budget to spend on setting up your home off

A UK governmental agency is seeking a Head of Taxonomy in the Migration and Borders Group.

Strong customer‑centric mindset, with a track record of improving customer journeys and operational performance. This role is responsible for the planning, execution and control of these critical functions, ensuring a high-quality, compliant and customer‑centric service. The Curve Group is a Rec

A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. This role involves leading customer growth and engagement strategies, building high-value relationships within the public and private sectors, and positioning the company as a t

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. Brent Council is seeking an exceptional senior lea

In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target operating service levels for our customers and our landlords. This role is for an exceptional Head of Service to join our dynamic Tech Europe

The successful candidate will drive the adoption of advanced DevOps practices and manage both team leaders and individual contributors. This role requires a proven background in DevOps or related technologies and a strategic mindset to enhance customer success within a mission-driven tech environmen

A leading financial services company in the United Kingdom seeks a Senior Product Manager/Head of Product to enhance customer sales journeys. You will own the product strategy, lead cross-functional teams, and ensure the integration of systems for seamless experiences. The ideal candidate has a prov

A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. The company offers competitive compensation,

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

A financial services company based in London is seeking a Head of Customer Success to manage global teams and ensure exceptional client support. This role requires a proven background in customer success, strong leadership, and the ability to analyse customer data effectively. Competitive salary and

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

The ideal candidate has extensive experience in customer engagement and a track record of transforming customer success operations. A leading tech advisory firm is seeking a Customer Success Leader to enhance digital customer experiences in B2B SaaS. You will drive product adoption and retention whi

As a Head of Service you will provide strategic leadership and operational oversight across a portfolio of mental health services ensuring they deliver high-quality impactful support. Managing the service budgets in conjunction with the Director of CYP and All Age services ensuring that the service

This includes full ownership of order management, customer fulfilment, domestic transport, third-party logistics (3PL) relationships, and customer service levels. The Head of Customer Supply Chain – EU is responsible for leading and optimising the end-to-end customer supply chain function within t

A leading mental health charity in Bradford seeks a Head of Service to provide strategic leadership across their mental health portfolio. The successful candidate will oversee service delivery and performance, manage budgets, and enhance community partnerships. With the aim of improving conditions f

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. You will collaborate across various departments to ensure operational excellence and deliver measurable customer value. This position offers a full-time empl

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Join a fast‑growing B2B SaaS platform with a loyal customer base including major consumer brands. Enjoy significant autonomy and influence, shaping the direction of a critical business area.

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Deep understanding of Marine market dynamics (new build, retrofit, service cycles). Head of Service Sales, Global Marine & Navy.

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function. This role offers significant autonomy and impact within a dynamic environment. The ideal candidate has 4-7 years of relevant experience in B2B SaaS, a proven ability to b

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. You work to ensure continuous performance improvement and quality of service within your area. As the principal prosecuting authority across England and Wales, the nature and diversity of cases we

As Head of Customer Operations Performance & Insights, you will own and evolve the global workforce planning capability for a digital-first Customer Operations, leading a distributed team covering Forecasting, Capacity Planning and Real-Time Performance. Experience leading large-scale change or tran

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A leading public transport provider is seeking a Head of Service Delivery to oversee operations in Wakefield. This role offers a competitive salary, car allowance, bonus, and exceptional benefits, empowering you to drive significant change within public transport services. The ideal candidate has pr

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. This role is both strate

Head of IT Service Management:. Demonstrates deep knowledge of ITIL and service management frameworks, with the ability to build and run scalable service operations in a multi-sourced environment. Provide thought leadership and expert input to the evolution and development of IT Service Management d

A leading government agency in the UK is seeking a Head of Business Analysis to lead and professionalise the Business Analysis capability across the organisation. Candidates are encouraged to apply from diverse backgrounds, regardless of prior government experience. The role offers a hybrid working