52 Best head of operations Jobs in Sutton (July 2025)

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.

We are seeking a skilled and experienced IT Manager to oversee our organisation's IT infrastructure and ensure the smooth operation of all technology systems. The ideal candidate will possess a strong background in information technology, with expertise in server management, information security, and disaster recovery. As an IT Manager, you will be responsible for supervising the IT team, managing projects, and implementing best practices to enhance our technological capabilities. Responsibilities： - Lead and manage the IT department, ensuring effective supervision of team members. - Oversee the installation, configuration, and maintenance of servers and networking equipment, including Cisco routers. - Implement and manage remote access software to facilitate secure connections for remote employees. - Develop and execute disaster recovery plans to safeguard critical data and systems. - Ensure compliance with information security policies and best practices to protect organisational assets. - Manage DHCP services to ensure efficient IP address allocation within the network. - Collaborate with other departments to assess their IT needs and provide tailored solutions. - Monitor system performance and troubleshoot issues as they arise to maintain optimal operation. - Stay updated on emerging technologies and recommend improvements to enhance IT services. Qualifications： - Proven experience in an IT management role or similar position. - Strong knowledge of ITIL principles and practices. - Proficiency in server management and network administration. - Familiarity with AWS cloud services is advantageous. - Excellent problem-solving skills with a focus on information security. - Strong supervisory skills with the ability to lead a team effectively. - Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders. - Relevant certifications in IT management or networking are desirable. If you are passionate about technology and have a proven track record in managing IT operations, we encourage you to apply for this exciting opportunity as an IT Manager.

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Mercury Care Services Ltd

Field Supervisor - Domiciliary Care

Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.

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