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Coffee is something we are obsessive about at Artisan and pride ourselves in pulling the perfect espresso each time, with neurotic attention to detail. We roast our own coffee, at our specialty roastery Curious Roo Coffee Roasters, and also have our own coffee school - Artisan Coffee School in Ealing. Our Shop Manager will be working on the ‘floor’, making coffee, serving customers - and more importantly running the shop and motivating their team. Key Responsibilities To implement the strategic direction of Artisan as directed by the owners; To direct and guide the team to perform their duties and responsibilities to the best of their abilities; Work closely with the Head Barista and Head of Coffee to ensure team cohesiveness across the baristas; To help plan the weekly rosters in advance ensuring Artisan is always appropriately staffed and employees have the necessary skill set; To complete payroll and other admin duties; Recruit staff members, vetting CV’s and interviewing. Ensure that all new staff fit the criteria of the role and have the values that fit within Artisan; Ensure Artisan is always appropriately stocked placing all orders and monitoring wastages to ensure they are kept to a minimum; To train all new staff in the operations of Artisan so that they can deliver to their full potential within their job role; Act on behalf of Artisan and within Artisan’s best interests on all day to day issues and situations that may arise relating to the running of Artisan; To work with the owners in the development of Artisan; To ensure the shop floor is always managed effectively, prioritising firstly coffee; To ensure Artisan is equipped and ready for the busy trading times to ensure the smooth running of Artisan during this peak time; To be the channel of communication for all information relating to customer feedback and staff issues to the owners and make solutions and suggestions were applicable. To ensure Artisan follows all health, safety guidelines for the workplace and all products.
At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.
We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider
Job Overview: As the Dance Studio Manager, you'll oversee administrative tasks vital to the studio's smooth operation. This includes managing staff, coordinating schedules, handling finances, and ensuring excellent customer service. Explore opportunities to maximise revenue. Key Responsibilities: Administrative Management: Maintain records like student registrations and finances. Coordinate schedules for classes, rehearsals, and rentals. Handle inquiries and maintain studio cleanliness. Expect to be on call incase of any emergencies. Staff Management: Organise and lead quarterly staff meetings to pass on any updates regarding the studio Schedule shifts, manage payroll, and conduct evaluations. Foster a positive work culture and teamwork. Financial Management: Manage budget, invoicing, and expenses. Monitor revenue and develop pricing strategies. Analyze financial reports for growth opportunities. Customer Service: Provide exceptional service to clients. Assist with registrations and resolve conflicts. Build positive relationships and ensure client retention. Marketing and Promotion: Develop and implement marketing strategies. Create promotional materials and coordinate events. Collaborate with staff to enhance class offerings. Qualifications: Bachelor's degree preferred. Previous administrative management experience, preferably in dance or related field. Strong organizational, communication, and leadership skills. Proficiency in Microsoft Office and studio management software. Knowledge of dance preferred. Flexible availability, including evenings and weekends. Working Conditions: Primarily office-based within the studio, occasional participation in events may be required. Standing and lifting may be involved.
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Exciting opportunity! Nine Rooftop Restaurant- Pan Asian Located on the rooftop of Raddison Red Hotel. We are looking for an ambitious, dedicated and service-oriented Head Chef to join the team at Nine Rooftop Restaurant. Working within a diverse, inclusive, and supportive environment, you will be part of a team which will pride with our values of Personality, Passion, Respect, Working Together and Creativity. Key Information Address: North Greenwich Head Chef duties and responsibilities Design menus that enhance customers’ culinary experience while keeping up high quality standard. Submit cost proposals for menu items, monitor budgeted food cost. Control food delivery product quality and stock take. Provide feedback regarding the food quality, stock of large bulk purchases. Ensure that all food preparation is in accordance with regulatory guidelines. Design standardized food presentation guidelines for each dish. Monitor inventory levels of commonly used items. Look for ways to reduce spoilage of infrequently used items. Hire, train, and manage staff about proper kitchen sanitization methods. Requirements and skills Proven experience as Head Chef in a similar property size or direct Head Chef assistant in larger operation. Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up to date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training – Supervisor Food Safety certificate required. To provide a high standard of food production in the interests of our customers To ensure the kitchen is managed efficiently and professionally To make food purchases within the agreed budget and to maximise gross profit, which will include the effective management of staff levels and payroll costs To order, store and manage all food items and ensure compliance with current legislation. – To develop staff in achieving consistently high standards of food production and cleanliness in the workplace and to encourage a continual improvement process
Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider
Profit share! Kapara restaurant are looking for a Sous chef. to support our Head chef in preparation and service. This is a unique chance to learn different styles and techniques. Working with a great team! Preparing, cooking and presenting high quality dishes within the speciality section Assisting the Head Chef and in creating menu items, recipes and developing dishes Preparing meat and fish Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standards What we can offer you: · Fortnightly payroll with competitive salary · Flexible shift patterns for full time and part time staff · Great work/life balance · Opportunity to progress & learn new skills within a growing, critically acclaimed restaurant · A supportive, respectful, people-focused culture · 28 days' holiday per year · Private medical insurance · Discounted gym membership · Staff discounts on food and beverage · Staff meals · Pension · Awesome staff parties Over two floors, Kapara is a hedonistic paradise of Israeli style eating & drinking. A spectrum of middle eastern flavours, Israeli wine and naughty cocktails in heart of central Soho.