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About the job Company Description We are looking for an Assistant Front Office Manager to join us at The Hoxton, Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you’ll do… Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. Supporting and deputising for the Front Office Manager in Head of Department tasks, particularly during their absence Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick-ups And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. Previous experience in hospitality in a Duty Manager or Assistant Front Office Manager role is an advantage but not a must. Passionate about team development and a demonstrated experience in coaching and developing your team. You’ve got plenty of experience dealing with different types of requests successfully. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get stuff done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What’s in it for you… Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Type: Part-time/ Full time (Flexible Hours) Expected hours: Part-time/ Full-Time Pay: £11.44 per hour Additional pay: Commission per enrolled student and bonus on reaching target. Experience: No experience required. However, priorities for Ukrainian, Romanian, Italian and East European nationals. Job Overview: We are seeking talented officers to join our marketing team in London/ Manchester/ Leeds/ Birmingham and others cities. The ideal candidate will have passion for student recruitment, posting adverts in social media platforms, marketing and sales. Remote work: Except London, other locations. Duties:- Recruit students for our partnered institutions through online and offline marketing. Understand our product and service, Consult students, contact leads and convert. Support our students and admin team. Skill required Communication, Negotiation, Recruitment, consultancy, marketing and social media posts. - Strong/moderate communication skills to engage with candidates effectively - Experience in social media management for recruitment purposes and lead generation.
Location: London or Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£15 - £25 depending on experience) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role. Those shortlisted will be informed on January 2nd, and online interviews will be conducted the following week.
About the job Company Description We have always done coworking... Since 2006 The Hoxton has been home to laptop savvy workers making use of super-fast Wi-Fi and comfy sofas as they hustle away in a place that feels like home. So, it feels only natural for us to take our love for great experiences and create a space that offers everything you need to do your (other) day job or take over the world, in our stylish and comfortable surroundings. Working From opened its doors in Feb 2020…. There’s something for everyone. Think hot-desking, open studios, dedicated offices, events & wellness spaces, a member café & bar and a stimulating events programme – all with stunning views over the Thames. Job Description What you will do… The General Manager is responsible for all aspects of maintaining an efficient, safe, and profitable Workspace whilst focusing member experience and engagement, leading the team to support in delivering on expectations. What you can expect as our GM : You will be responsible for the strategic overview of the business and be involved in the Brand and PR led initiatives. Oversee the operation on the ground and report directly into the Hotel General Manager. You will be the first point of contact with the key members of the team to ensure operational sales targets and retention levels are being achieved and assist in the process of membership sales as and when required. You be will responsible for achieving financial targets, forecasting monthly revenue, and reporting on month end performance. Attend Hotel Operational meetings as and when required and work closely with the Hotel team on crossover operations and building specific systems. Work closely with the Brand team to assist in developing and programming a social events calendar for our members. Lead by example by setting the standard for team members Monitor the team members and WF member satisfaction, taking action to correct and direct when needed Oversee the development and maintenance of quality service standards by conducting ongoing evaluations, working with the maintenance manager and team Ensure Standard Operating Procedures and encourage training and development for all team members Maintain an appropriate level of involvement with local arts and cultural communities to help cultivate relationships that are on brand and promote our mission. Develop accurate and aggressive short and long term financial objectives that are consistent with company goals. Prepare financial reports for management that clearly explain operational effectiveness, trends and variances. Establish and maintain a progressive culture with support of the People & Culture Team Keeping team members motivated and engaged. Oversite of day-to-day operations of the facility, ensuring that all departments are functioning at high level, ensuring 360 degrees of hospitality to all members. Identify and help establish and execute marketing, sales, and operational objectives producing results that exceed business expectations. Helps to plan and organizes the work of different departments within the space. Works with Senior Leadership Team to create new Strategies to promote and execute on brand objectives. Maintain a high member service focus by approaching your job with the needs of the members in mind. Qualifications What we are looking for … A well versed General Manager with minimum 2 years experience in the role or similar, to focus on revenue generation, profit and capital projects. You will need to have experience of managing a team including developing talent, with great people management and communication skills. For this position an awareness of financial processes including invoicing and P&L’s MS Office, in particular Word and Excel is required. Someone who will make a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both members and colleagues. You are decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done.) You are motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance You are flexible, responding quickly and positively to changing environments. You are ready to develop a profitable business that aims to design and deliver a series of experiences, spaces and amenities conceived to attract, inspire and support entrepreneurs Additional Information What’s in it for you… A competitive salary 25 days holiday (and bank holidays), eligibility to take part in the company discretionary bonus scheme, pension, private medical and life insurance. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!). Enjoy a night at The Hoxton and a meal for two when you first start with us Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s Ok not to be OK; Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more. Treat yourself with lots of retail & hospitality perks through our partners. Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with Shelter From The Storm Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Management The company Honest & Flexible Since 2006 the comfy sofas at The Hoxton have been the unofficial workspace of choice. So, after years of welcoming laptoppers into the lobbies it made sense to take everything we’d learned, step it up a level and launch a co-working space. The idea was simple – offer a place with all the best bits of The Hoxton’s lobbies with a few more work-friendly factors and office features, for a relaxed workspace that feels like home.
Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Netflix's Million Pound Menu and most recently BBC's Masterchef the Professionals. As a company we currently have four sites with two planned for early 2023, and a further two at the end of the year. We're on a really great journey, and at this 'early' stage we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Kitchen manager, you'll be working closely with head office in leading your team from the front, drawing on previous chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role of kitchen manager: - Running the service element of the kitchen (cooking standards, prep levels, managing the team) - Hygeine and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.) - Stock Management (Ordering, minimising wastage, staying on top of rotation) - Management of the team (development and training, rotas, recruitment, maintaining great team culture) - Menu Development with the group head chef, designing specials. Systems Food Alertt (Due Dilligence), Supy (ordering and stock), Planday (Rotas), Flow(Training and development), Lightspeed/Deliverect/Deliveroo (Tills) Perks - 28 days holiday - Employee referral scheme (refer someone in and get £200) - Friends and Family Discount - Free staff meals + Swaps with other exciting businesses. - Top Staff Parties - Management Meals out. - The role is hourly paid and based on 45-48h/wk, £15 - Bonuses including £100 deliveroo based on sales paid fortnightly and potential 1k bonuses paid quarterly based on performance
Number of covers: approx. 800 daily Type of contract: permanent full-time, working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours. · After two years of employment, an additional day of holiday per year of service. · Mental Health First Aid Training with Kelly’s Cause. · Free access to Health Assured’s employee assistance programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50% staff discount at all five Granger & Co. restaurants; · Cycle to work scheme (subject to eligibility). · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star
About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
Number of covers: approx. 600 daily Type of contract: permanent full-time, working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours. · After two years of employment, an additional day of holiday per year of service. · Mental Health First Aid Training with Kelly’s Cause. · Free access to Health Assured’s employee assistance programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50% staff discount at all five Granger & Co. restaurants; · Cycle to work scheme (subject to eligibility). · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Chop and Chip Co is an established events and banqueting operation based across prestigious venues in London and surrounding areas. We are currently seeking a competent Chef who can work with our Head Chef and supporting staff to enhance the current team in all aspects of kitchen operations. This Chef position is predominantly based in the production kitchen in Lee in South East London, and would be required to cater on multiple locations when required. During the off-peak season, you would be required to work office hours Monday to Friday with some evenings and weekends. and then in peak season you will be required to work more evenings and weekends (this is not exclusive and there would still be opportunity to have evenings and weekends off during this period) Chop and Chip Co is a leader in our field and are seeking candidates for long term commitment who can work closely with the team and assist in refining an already successful operation. You will ideally have previous experience to a similar level with experience working within either Restaurants, Hotels or Banqueting. You should also have a current understanding of COSHH, HACCP and Food Hygiene, full Elearning will be available. Chop & Chip Co provides a space that encourages growth and development and actively promotes from within. This position is mainly Monday to Friday and comes with 33 days holiday per year This Chef position offers a salary of £30000 to £32000 per annum Job Type: Full-time
Number of covers: approx. 600 daily Type of contract: permanent full-time, working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours. · After two years of employment, an additional day of holiday per year of service. · Mental Health First Aid Training with Kelly’s Cause. · Free access to Health Assured’s employee assistance programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50% staff discount at all five Granger & Co. restaurants; · Cycle to work scheme (subject to eligibility). · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
About Us EDUEX is a dynamic student recruitment agency dedicated to connecting adult learners with fully funded, flexible university courses that provide both educational and financial support. We’re looking for motivated Sales and Marketing Officers to help grow our student base, reach ambitious sales targets, and build relationships with B2B clients. Our programs offer students the unique opportunity to study part-time with an annual maintenance fund, making education accessible even for those with long study gaps or minimal qualifications. Key Responsibilities - Lead Generation: Identify and generate leads, actively seeking out students and B2B clients interested in fully funded courses. - Student Recruitment: Engage and enroll eligible students into our programs, ensuring they understand and appreciate the value of our financial and academic opportunities. - Sales Pitch Creation: Develop personalized sales pitches to attract students and clients, focusing on the benefits of our fully funded programs. - B2B Client Development: Build partnerships with educational institutions, community centers, and businesses to create steady streams of prospective students. - Promotion of EDUEX Programs: Effectively promote our programs’ unique financial benefits, including the annual maintenance fund, flexible study schedules, and options for online learning. - Target Achievement: Meet weekly and monthly sales targets, contributing to the growth of EDUEX’s student body. - Record-Keeping: Maintain records of leads, interactions, and follow-ups using our CRM tools. Requirements: - Previous experience in sales, marketing, or recruitment, especially within the education sector. - Strong communication skills, with the ability to create effective sales pitches and establish rapport with prospective students and clients. - Target-driven mindset and motivation to achieve and exceed goals. - Ability to work independently, manage time effectively, and adapt sales techniques to different audiences. - Knowledge of the student recruitment process and B2B sales is a plus.
Location: United Kingdom (Based in Reading or London office with travel across the UK as required) Company Overview: We are a leading company in the renewable energy sector, specializing in the sales of innovative products. As we continue to expand, we are seeking a highly skilled and experienced Installation and Delivery Technician to join our team in the UK. The ideal candidate will possess hands-on experience with energy storage systems, inverters, and EV charger installations, as well as a strong understanding of the relevant installation processes, site surveys, and UK policies. ** Key Responsibilities**: - Oversee the delivery of projects involving the installation of energy storage battery, inverters, and EV chargers. - Ensure that all installation processes are compliant with UK regulations and industry standards. - Develop and implement standardized processes and procedures for installation, ensuring consistency and high quality across all projects. - Conduct site surveys to assess project feasibility and provide expert guidance during installations. - Supervise and provide guidance to third-party contractors, ensuring adherence to standards and timelines. - Lead and manage an internal delivery team, providing clear direction, support, and ensuring team performance. - Collaborate with other departments and external stakeholders to ensure smooth project delivery. - Ensure health and safety standards are followed on all sites. Requirements: - Must hold the installation electrician ECS gold card and BS 7671 18th Edition certificate. - Extensive hands-on experience with energy storage battery systems, inverters, and EV charger installations. - Proven experience in conducting site surveys and knowledge of UK policies and compliance requirements. - Strong ability to develop and implement standardized installation processes and workflows. - Experience managing teams and coordinating third-party contractors. - Excellent problem-solving and communication skills. - Willingness to travel across the UK as needed. ** What we offer:** - Competitive salary based on experience. - Opportunity to work with cutting-edge energy technologies. - Flexible working conditions with a mix of office and site-based work. Application Deadline : 30 November 2024 Join us in driving the future of renewable energy!
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Pizzaiolo you will have a love for fresh ingredients, a knack for perfecting dough, and a desire to create unforgettable flavours. Where are we located? We are London’s first Italian dining bakery, sharing the same heritage as the grand cafes of Milan, that brings the best of Italy from breakfast through dinner. Located on Long Acre in The Yards, we’re just a two minute walk from Covent Garden Station or two minutes from Leicester Square station. What we bring to the table: Dine with us: Enjoy discounts at all Aqua venues Celebrate YOU: Take your birthday off and earn additional long service leave Grow with us: Ongoing training and development to support both your professional and personal development Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge Breaks: Food provided during your breaks - Restaurant perk Work out: Discounted gym membership Lunch & Learn: Head Office perk Share the Talent: Bring a friend on board and earn £500 Your day at Aqua: Master the Oven: Handcraft delicious pizzas using traditional methods, from preparing the perfect dough to achieving the excellent crust in our wood-fired oven Lead by Example: Let your passion for pizza inspire others – guide and mentor the kitchen team to ensure Aqua quality and consistency in every slice Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Pizzaiolo and be part of Aqua’s global culinary adventure!
La Mia Mamma LTD, a vibrant and fast-growing group of Italian restaurants (La Mia Mamma, Made in Italy & Fish&Bubbles), is on the hunt for a dynamic and highly creative Social Media Manager to join our team at our Chelsea HQ. If you have a passion for food, a flair for content creation, and know how to make a brand pop online, this is your moment! What You’ll Do - Lead our social media presence across Instagram, TikTok, Facebook, LinkedIn, and beyond! - Craft visually stunning content (photos & videos) that tells the story of our restaurants and engages audiences. - Stay ahead of trends, always on the lookout for new and innovative ways to grow our followers and turn them into loyal customers. - Collaborate closely with our Head of Marketing to drive creative campaigns and strategy that keep us at the forefront of the industry. - Dive into analytics to understand what’s working and what needs tweaking to keep our channels thriving. - Split your time between working at our Chelsea office and visiting our restaurants to capture on-the-ground content. What We’re Looking For - Proven experience in social media management & content creation (3+ years preferred). - Expertise in photography & videography, particularly in the food and drink space. - Strong copywriting skills, a creative mind full of fresh ideas, and an eye for detail. - Fluent in English and Italian! - A natural storyteller with a deep love for all things food and culture. - Location: Our office is based on King’s Road, Chelsea. Monday to Friday, with time spent in our restaurants for content creation. Ready to make a real impact with your creativity? Join us and help shape the social media voice of La Mia Mamma, Made in Italy, and Fish&Bubbles! Apply today by sending your portfolio and CV!