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About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview The Customer Relationship Manager (CRM) is responsible for owning the customer experience and relationship, especially where issues are complex, prolonged or high impact. The role provides customers with a consistent primary point of contact, ensuring clear communication, coordinated resolution and fair, timely outcomes. The CRM role exists to strengthen customer relationships, support retention and renewal activity, protect cash collection and ensure learning from customer issues is translated into preventative action across the business. CRMs work in close partnership with Sales, Credit Control, Care Advisors, Resolution Experts, Account Managers and Customer Success to deliver joined up, professional customer outcomes. Key tasks Primary Customer Relationship Ownership ● Act as the primary point of contact for customers ● Own customer communication throughout the resolution journey, providing clear updates and managing expectations ● Build trust and confidence through consistent, professional and proactive engagement ● Ensure customers experience continuity, transparency and accountability Coordination of Complex Resolution Activity ● Coordinate multi step customer issues across Operations, Finance, Sales and other support functions ● Maintain momentum on complex or aged cases, removing blockers and driving progress ● Work in structured partnership with assigned Care Advisors to progress tasks and gather information ● Escalate appropriately to Resolution Experts where formal complaints, remedies or governance decisions are required Structured Insight, Root Cause Analysis and Feedback Loops ● Lead structured root cause analysis on complex and recurring customer issues ● Identify patterns, trends and systemic weaknesses impacting customer experience ● Translate customer insight into clear, evidence-based feedback for Operations, Customer Experience and leadership teams ● Support agreed preventative actions and track completion to reduce repeat failure Commercial Awareness and Retention Support ● Maintain awareness of customer risk, sentiment and relationship health ● Work closely with Area Sales Managers (ASMs) to support renewal, re-sign and wider relationship activity ● Provide structured insight to Customer Success where customers progress toward termination ● Contribute to informed decision making around retention gestures and commercial outcomes Customer Adoption and Enablement ● Deliver MyJLA portal walkthroughs and customer education ● Encourage digital adoption and self service behaviours ● Reduce avoidable demand by improving customer understanding of visibility, status and processes Governance, Quality and Professional Standards ● Ensure customer communication is accurate, considered and aligned to business position ● Maintain high standards of written and verbal communication ● Operate within agreed governance frameworks, escalation pathways and authority levels ● Ensure customer records, timelines and case information are complete and reliable Criteria Knowledge, skills and experience ● Proven experience in customer relationship management, account management or complex customer support ● Strong written and verbal communication skills ● Ability to manage ambiguity and apply judgement in complex situations ● Strong organisational skills and attention to detail ● Ability to coordinate and influence across teams without direct authority ● Experience working in a contract-based or regulated environment ● Commercial awareness and understanding of customer lifecycle value ● Experience contributing to root cause analysis and service improvement ● Familiarity with CRM or case management systems Personal Attributes ● Proactive and self-motivated ● Calm, confident and professional under pressure ● Detail focused with the ability to think systemically ● Comfortable taking ownership and accountability ● Collaborative and relationship oriented Key Outcomes ● Improved customer confidence and experience on complex issues ● Reduced repeat and avoidable customer queries ● Stronger insight into systemic issues and preventative action ● Improved support for retention, renewal and cash collection activity ● Clear, consistent and professional customer communication When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Marshalls plc is seeking a Head of Finance in Elland, West Yorkshire. This senior role leads the Finance team, shaping strategy and delivering robust financial insight and control. You will partner across the business to drive performance, governance, and informed decision making while leading transformation and process improvements. The role offers hybrid working with two days per week at Head Office in Elland and a comprehensive benefits package. #J-18808-Ljbffr

Elland, West Yorkshire Competitive Salary + Benefits At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. Together, we’re building tomorrow’s world. Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Our Finance team does far more than manage the numbers. As trusted business partners, we provide the insight, governance and financial expertise that help drive strategic decisions, support investment and deliver sustainable growth across the business. We’re looking for a Head of Finance to join our Finance team and play a key role in helping us build tomorrow’s world. This is a key leadership role with the opportunity to reshape how our Finance team partners with the business and delivers value. You’ll play a key role in shaping the direction of our Finance function and supporting the delivery of our strategic goals. Reporting to the Finance Director, you’ll bring together commercial thinking, financial expertise and strong leadership to ensure Finance delivers both valuable business insight and robust financial control. Leading our Business Partnering team, you’ll inspire, coach and develop talented colleagues, creating a culture where people can perform at their best and build rewarding careers. You’ll focus on developing capability, strengthening succession plans and nurturing future leaders, ensuring the team is equipped to support the evolving needs of the business. Partnering with senior leaders across the organisation, you’ll turn financial information into meaningful insight that drives better decision‑making and improves business performance. As a key member of the Finance leadership team, you’ll help shape priorities, influence strategic direction and champion initiatives that enhance reporting, planning and analysis. This is a highly visible role that will see you working across Finance and operational teams to build strong relationships and drive collaboration. You’ll oversee the delivery of core financial processes, including month-end, budgeting and forecasting, while identifying opportunities to simplify ways of working and make greater use of automation. Your ability to improve processes and create capacity for deeper analysis will help strengthen Finance’s role as a trusted partner and enable the business to make confident, informed decisions for the future. • Qualified accountant (CIMA or equivalent), • Strategic finance leader with strong commercial acumen and experience partnering with senior stakeholders to drive business performance and decision‑making, • Proven people leader with a track record of developing high-performing teams, building capability and fostering a culture of continuous improvement, • Expert in financial planning, reporting and governance, including budgeting, forecasting, performance analysis, financial controls and risk management, • Experience within a manufacturing environment, with a strong understanding of production operations and cost management, • Change-focused and results‑driven, with experience leading transformation initiatives, improving processes and influencing cross‑functional stakeholders to deliver strategic outcomes, • Hybrid working with two days a week at our Head Office in Elland, • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan - support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer-matched pension scheme, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre - move, money & mind, • Share purchase scheme, • Life assurance Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself. Every great build starts with strong foundations. Applications close on Friday 25th September #J-18808-Ljbffr

Job title Planning Coordinator Function Planning & Dispatch, Customer Services Location Ripponden Reports to Planning Team Leader Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for a customer focused individual to join our Planning Team. Planners play a crucial role in the smooth operation of the business by ensuring all our customer appointments are attended as per our customers request. Planners are responsible for ensuring our Engineers shifts are planned strategically to maximise productivity so that we can deliver a great service to our customers. Planners collaborate regularly with colleagues within service delivery teams and the field to ensure works are completed and invoiced on time. This role will be managing catering work with our Catering subcontractors. Key tasks Prioritise workload based on contract, geographical location and skill Capacity management reviewed daily to ensure our engineers & contractors are productive and our customer appointments are not broken Make a high volume of outbound calls to our customers to plan in their servicing Manage your daily compliance order book effectively in order to achieve the compliance financial budget weekly Manage contractual servicing so that we adhere to SLAs whilst keeping our customers safe Maintain effective planning through continual communication with Dispatcher/Planning TL/Expert and ROMs Liaising with our customers daily to provide solutions to requests in an efficient and professional manner Develop and maintain good working relationships with internal and external customers and colleagues High standard of house-keeping and time keeping Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident communicator Strong organisational skills Self-motivated with high attention to detail National geographic knowledge Experience (what you have done) Experience of working in a planning role, or similar Experience of working in a customer-facing position Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a target-based environment Must have the ability to make decisive decisions in a timely manner Team player with a can do attitude Understanding of workload requirements based on job volume TPBN1_UKTJ

Job title Dispatch Coordinator Function Planning and Dispatch Location Ripponden Reports to Dispatch Team Leader Responsible for staff N/A Working hours 37.5 hours per week worked Monday to Friday, 8.30am 5.00pm (with rotational early, late and weekend shifts) About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Dispatchers play a crucial role in the smooth operation of the business by ensuring all customers receive a timely and efficient service. Serving our customers is what we are here for and this role enables and supports our fantastic engineers to do just that. Our JLA engineers must be routed as effectively as possible to maximise the volume of customers attended in order to increase productivity. Key tasks Review and plan workloads for Engineers on a daily basis ensuring different KPIs are achieved Regional WIP (work in progress) worked daily to ensure Time to fix for customers is keep to a minimum Answer incoming calls from our Engineers Ensure parts are managed correctly Maintain clear communication channels with all colleagues working in the field and the office Proactively address problems and suggest solutions Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident communicator with excellent communication skills National geographic knowledge Experience (what you have done) Experience of scheduling within a fast-paced customer service environment. Experience of supporting colleagues working in the field and being assertive when needed. Personal qualities (the way you think and act) The ability to work successfully in a KPI/target-based environment Must have the ability to make credible decisions in a timely manner Team player with a can do attitude Proactive individual who thrive in a fast paced environment. Enthusiastic individual who can react to the changes in workload and priority The ability to complete the majority of your workload in day TPBN1_UKTJ

Title: Senior Insights Analyst Reports to: Head of Customer Operations & Insights Department: Customer Operations and Insights Hours: 39.5 hours over 5 days 08:30-17:30 Salary: Competitive / dependent on experience Location: Hybrid / Remote, with minimum 1 day per week in the Huddersfield office Who are we? We're Ello Group, the people who create everlasting connections between brands and consumers. Born from the intelligence of The Dining Club Group, we provide some of the UK's biggest brands Compare the Market, Vue Pass, Vodafone, Lloyds, NatWest to name a few with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes. Bringing brands and consumers together is our bread and butter. From food to films, coffee and more our homegrown brands tastecard, Coffee Club and Gourmet Society help people save money on the things they love without compromising on their lifestyles. Role: To deliver trusted reporting and actionable insight that helps Ello understand performance, identify opportunities and make better decisions that improve customer, commercial and operational outcomes. You will help Ello Group turn trusted data into clear, actionable insight that improves customer engagement, product performance, commercial outcomes and operational decision-making. You will work closely with stakeholders across the business to understand priorities, challenge unclear requests, define meaningful KPIs and create standardised reporting that helps teams make better, faster decisions. This role is ideal for someone who is commercially curious, confident working with SQL and motivated by using data to influence action. You will help the business understand trends, risks and opportunities across customer engagement, product usage, commercial performance and operational activity, including using performance projections to support planning, prioritisation and timely intervention against key targets. You will also support the adoption and practical use of AI and automation within reporting and insight processes, helping the business reduce manual effort, improve consistency and focus more time on analysis that creates measurable value. The role combines hands-on analysis with business partnering. The successful candidate will be expected to understand the question behind each request, build trusted outputs and help stakeholders turn insight into action. Responsibilities: Partner with stakeholders across all teams at Ello to understand business problems, priorities and decision-making needs. Gather, document and challenge stakeholder requirements, ensuring requests are linked to a clear decision, action or measurable business outcome. Translate business questions into analytical requirements, defining the data, logic, measures, filters and outputs needed to answer them effectively. Develop, maintain and improve standardised reports, dashboards and reporting frameworks across the business, reducing duplication and ad hoc manual reporting. Define and document KPI methodologies, metric definitions and reporting logic so the business has a consistent and trusted view of performance. Write, validate and optimise SQL queries to extract, join, interrogate and analyse data from relevant business systems and data warehouses. Analyse customer, operational, commercial and product data to identify trends, root causes, risks and opportunities. Turn analysis into clear recommendations that help the business make data-driven decisions and prioritise the right actions. Build clear, engaging and accessible insight outputs for both technical and non-technical audiences, including dashboards, commentary, summaries and stakeholder presentations. Support the development of self-service reporting by creating reusable datasets, standardised views and clear guidance for business users. Work with Data Engineering and relevant technical teams to improve data quality, investigate discrepancies and ensure reporting is built on robust data foundations. Use structured prioritisation to balance competing requests, focusing effort on the highest-value business questions and reducing low-value reporting demand. Identify opportunities to use AI, automation and modern analytics tools to improve reporting efficiency, accelerate insight generation and support better decision-making. Skills and Experience Required: Essential: 3+ years experience in an Insights, Data, BI or similar analytical role. Strong SQL skills, with experience writing queries, joining datasets, validating outputs and investigating discrepancies. Experience working with large, structured datasets and applying data quality checks. Ability to gather, challenge and translate stakeholder requirements into clear analytical outputs. Proven ability to own analytical projects end-to-end, from gathering requirements through to delivery, stakeholder presentation and follow-up, while managing priorities effectively and working independently with minimal supervision. Strong analytical skills, with the ability to identify trends, root causes, risks, opportunities and commercial implications. Experience building dashboards, standardised reports and KPI frameworks, ideally using Power BI or similar tools. Able to turn data into clear insight, recommendations and narratives for technical and non-technical audiences. Confident communicator with strong organisation, attention to detail and a focus on data accuracy and business value. Technical Knowledge & Tools : Power BI or similar reporting and visualisation tools. Data warehouses, structured data models and data quality validation; Snowflake experience would be beneficial. Excel for analysis, modelling or data validation. Awareness of data governance, access controls and responsible data handling. Exposure to Python, AI-enabled analytics, automation or natural language data querying would be advantageous. To apply for this role, please send us your CV highlighting your relevant skills and experience. TPBN1_UKTJ

About The Role Join HomeServe as a Gas Repair Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Huddersfield • Salary: £46,250 + £1,500 guaranteed bonus in your first year • Hours: You will average 40 hours per week (annualised hours - shorter hours in summer, longer in winter, with consistent pay). Includes evenings, weekends and bank holidays. What you'll be doing As a Gas Repair Engineer, you'll be working in customers' homes diagnosing and repairing gas appliances and heating systems. Your day-to-day will include: • Diagnosing faults on boilers and central heating systems • Carrying out repairs to restore heating and hot water • Carrying out boiler services • Completing safety checks and ensuring compliance with regulations • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • £46,250 + £1,500 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Valid gas qualifications: CCN1, CENWAT1, HTR1, & CKR1 • Experience repairing gas appliances and central heating systems • Full UK driving licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training and support We'll give you everything you need to succeed from day one: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe Gas Repair Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

CONTRACT ADMINISTRATOR / BUILDING SURVEYOR Starting salary up to £45,000 dependent on experience including car allowance plus excellent benefits Our staff are our most valuable asset About us Michael Dyson Associates Ltd, is an established, successful and prominent multi-disciplinary construction consultancy providing a comprehensive range of professional services to the public housing sector. Established in 1980 we have four decades of wide-ranging experience working with clients throughout the UK. The Role Based at our modern Head Office in Huddersfield, this a fantastic opportunity for a Contract Administrator/Building Surveyor to join our growing Contract Administration Team made up of Building Surveyors, Quantity Surveyors and Project Managers of varying experience from university graduates to more senior qualified professionals. Candidates should be both a team player with determination to drive projects forwards whilst also having the ability to work independently to achieve results. It is envisaged that the successful candidate will have a minimum of 5 years' relevant post degree experience and will be either Chartered or intending to sit their final assessment at the next sitting. We are seeking an experienced Project Manager with a proven track record of successfully delivering construction projects on behalf of clients. This role is ideally suited to someone with tangible project management experience gained within a multi-disciplinary construction consultancy environment, leading projects from inception through to completion and acting as the primary point of contact for clients and project stakeholders. You will be responsible for managing multiple projects across their full lifecycle, providing leadership, coordinating multidisciplinary teams, controlling programme, risk and cost, and ensuring successful project outcomes for our clients. In addition to project delivery responsibilities, you will provide mentoring and support to junior team members and contribute to the continued growth and development of the team. Key operational/project management duties including: Understanding our agreed scope of services/project briefs. Building and maintaining brilliant relationships with various clients Manage all aspects of project communication including administration activities such as issuing notices and certificates Manage contractors on site via visits and project meetings Plan resource needs against project programme and deliverables. Ensure Quality Assurance procedures are followed, including key deliverables at each Stage. Ensure project issues are dealt with in a timely manner, to the clients satisfaction. Maintain regular communication with Team Leaders and Project Director to provide updates on project progress and fee expenditure. Ideal Candidate: RICS or CIOB accredited construction degree 5 years post qualification experience, ideally in both new build & refurbishment projects Proven technical & providing similar services in your current role Experience in managing teams providing guidance, mentoring and leadership skills to less experienced staff members Confident communicator & experienced in client facing roles Managing the client relationship and service delivery on a project by project basis. Willingness to travel across the UK Proficient in Microsoft Word, Excel and Outlook A self-starter able to be trusted to work with a high degree of autonomy & self-motivation. Full UK driving licence Why join us? Be part of a modern, growing, forward-thinking consultancy Up to 30 days annual leave plus bank holidays Hybrid working environment 9-day fortnight rota option for flexible work/life balance opportunities Bonus schemes 3-5% Contributory pension scheme & four times salary life assurance Regular performance and salary reviews to ensure our people progress in their careers Payment of Professional Institute training/examination fees/ subscription fees Excellent fully funded training programme with regular in-house CPD events to support career development Fun social & team building events organised & paid for by the company We actively encourage and fully support, both financially & professionally, continued professional development; priding ourselves on fully supporting our employees in achieving their career goals and ambitions. Michael Dyson Associates Ltd is committed to equal opportunity and diversity and welcomes applications from all sectors of the community. TPBN1_UKTJ

Job title Credit Controller Function Credit Control Location Ripponden office Reports to Credit Control Team Leader Responsible for staff No line manager responsibility About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for experienced credit controllers to work in a fast paced and challenging environment. You will be responsible for their own portfolio of customers, collecting customer debts and reducing aged debt. You will also be part of an ever growing team so we are looking for individuals who want to get involved with continuous improvement and really make a difference to our future. If you enjoy a challenging environment that cares about development and teamwork, please get in touch with us, we would love to know more about you. Key tasks Logging Invoice queries with accuracy for the Query team to action. Logging payment promises to enable accurate cash forecasting. Management of timely invoices through consistent communication, focusing on strong call-based duties. Looking after a portfolio of customers and understand how to use your relationship to maximise cash collection. Prioritise a variety of daily tasks that deliver on customer service as well as financial targets Collaborate with internal teams to deliver on customer success and using this to negotiate payment. Work with team managers to put forward your ideas for challenging accounts Taking payments by debit or credit card Working with the team managers and head of department to forecast cash collections Considering next steps when debts are unrecoverable and putting forward ideas on how to move these Other ad hoc duties as and when required Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Demonstrated history of meeting targets consistently Ability to demonstrate effective debt management to timely resolution. Excellent telephone manner. Experience (what you have done) Experience of highlighting and processing Defaults where necessary Experience of updating and maintaining clear customer activity notes in a finance system Good knowledge of MS Excel Experience of working in a busy office environment and to tight deadlines Minimum 2 years' experience in a similar role 3+ years experience of managing high value customers 3+ years experience of managing low value, high volume accounts Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks Experience of change management / process improvements Personal qualities (the way you think and act) Able to work well under pressure and prioritise own workload Capability to be both personable and firm with clients, to resolve any issues and collect any money owed Excellent attention to detail and high degree of accuracy is imperative Able to cope with multiple priorities and changing environment Excellent communication and relationship-building skills Positive and flexible approach to your work Strategic thinking, with the ability to approach stakeholders with new ideas TPBN1_UKTJ

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are seeking a dynamic and driven Sales Player-Manager to lead by example in a hybrid role that combines direct sales responsibilities with leadership and management of a high-performing sales team. You will be responsible for achieving your individual sales targets while also coaching, developing, and motivating your team to exceed their goals. Key tasks Sales Delivery Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLAs Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPIs on a daily / weekly/ monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance Personally manage and grow a portfolio of key accounts. Actively prospect, pitch, and close new business opportunities. Maintain a robust pipeline of qualified opportunities. Report on individual sales performance and forecast accurately. Manage our digital portal and subscription customers People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting Provide guidance and answers to staff Organise engagement activities TPBN1_UKTJ

Our Merchandising Team at Head office Based at our Head office on the outskirts of Huddersfield, our Merchandising team make sure from a customer's perspective we have the right products, in the right place, at the right time for them whether that be in our stores, online or where we sell our award

Job title Sales Lead Coordinator Function Contact Centre Location Ripponden Reports to Sales Lead Manager Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview The role of Sales Lead Coordinator is pivotal to business operations, liaising between engineers, the sales division and the Lead Generation Coach in order to maximise and capitalise on every sales opportunity. Working as part of a fast paced, busy and energetic team, the role contributes directly to the overall sales performance of the business. Key tasks Taking inbound calls from Engineers and allocating these enquiries to the correct Business Development Executive / Department. Outbound calls to gain additional information Processing engineer leads and allocating to the correct BDE. Building rapport with our engineers across all divisions and regions Managing multiple email inboxes for lead submission Problem solving throughout daily tasks Creating new customer records in line with company GDPR and data integrity Updating customer details on sales records bringing them in to line with company data integrity Providing admin support to the sales team (ad hoc) Managing queries between the engineer field and sales teams Assist Lead Generation Coach with lead development Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Preferably a good understanding of Pivotal/SMART Organised Business and product knowledge Experience (what you have done) Experienced in administrative work Sales support experience Personal qualities (the way you think and act) Confidence in making decisions and using initiative in daily tasks Personable and resilient when dealing with queries from engineers Keen to learn more and gain a further understanding of the sales process Qualifications TPBN1_UKTJ

Job title Business Development Executive Function Sales Location Ripponden About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA's customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPI's set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative TPBN1_UKTJ

Job title Senior Marketing & Communications Executive Function - Marketing Location - Ripponden 3 days a week and working from home 2 days About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview -Plan, develop, and execute multi-channel marketing campaigns to drive brand awareness, engagement, and lead generation. • Support with campaign budgets, ensuring cost efficiency and ROI across all activities., • Monitor and analyse campaign performance, using data-driven insights to optimise strategies and report results to stakeholders., • Collaborate with internal teams (design, content, digital, and data) and external agencies to deliver high-quality campaigns on time., • Lead content creation projects, including videos, photography, blogs, webinars, newsletters, and case studies. • Oversee campaign timelines and deliverables, ensuring all activities align with business objectives., • Stay up to date with market trends and competitor activity, applying insights to improve campaign effectiveness., • Support event marketing initiatives, including planning and promotion for trade shows, webinars, and community events., • Manage LinkedIn strategy and execution, ensuring consistent brand messaging and engagement., • Ensure compliance with brand guidelines and industry regulations across all marketing activities. Knowledge and Skills Marketing Fundamentals: Understanding of marketing principles, branding, and positioning. Content Creation: Ability to plan and produce engaging content across channels. Campaign Management: Familiarity with planning, executing, and measuring campaigns. Market Research: Understanding customer insights, competitor analysis, and trends. CRM & Automation Tools: Experience with platforms like HubSpot, Salesforce, or similar. Experience Experience working in a B2B environment Personal qualities Creativity: Ability to develop innovative ideas and engaging campaigns. Analytical Thinking: Comfortable using data to drive decisions and improve performance Communication Skills: Strong written and verbal skills for stakeholder engagement Job Types: Full-time, Fixed term contract, Temp with potential to go permanent Contract length: 12 months JBRP1_UKTJ

Content Creator - Huddersfield.We are looking for a creative, organised and detail-focused.Marketing Team and play a key role in shaping how Fogo de Chão UK communicates with our guests.This is a hands-on role with genuine ownership.A minimum of two days working in our Head Office in Huddersfield w

Merchandise Planner· UK Consumer Manufacturing· West YorkshireAn established UK manufacturing business is seeking a Merchandise Planner to join its planning and supply chain function at its Head Office site.

Role: Document Controller Reporting to: Head of Projects / Dotted Line to Quality Verification Manager Division: Elland, Yorkshire Country: UK Department: Project Management Business Need / Purpose of Role: To act as the primary resource for the Project Managers in providing document control management on assigned projects within the Projects Department. There is also an element of quality verification required for this role with a dotted reporting line to the Quality Verification Manager. Objectives & Measurement - Including but not limited to: Key Responsibilities and Specific Accountabilities: Objectives: Take full responsibility and ownership of all document control activities on assigned projects. Where required, review quality documentation and verify in accordance with defined requirements. Adhere to company processes and procedures with regards document control routines and functions. Deliver project document control services in accordance with clients’ requirements for projects. Transmittal of documents to and from clients. Control and verification of incoming documentation. Good understanding of technical documentation for ensuring it is correct and complete. Electronic filing and archiving of documentation within the project. Control and manage electronic and hard copy documents between project team and external parties. Maintain traceability of project documentation. Prepare document status reports for internal use and toward Clients. Preparation of final documentation packages for final handover to clients (i.e., User Manual, MRB). Assist in continuous improvement of document control processes, procedures and information management as per ISO 9001:2008. Assist with bids, as may be needed from time to time. Ensure all work personally undertaken within TFT is carried out in compliance with current H&S rules and TFT safety systems and is in line with the requirements of the TFT duty of care document. Measurements: Zero LTI full year ( 90% / AFTERMARKET - > 95% Overdues – OEM - <£400k ($500k) Ensure adherence to milestone invoicing to ensure 90% of our profit is converted to cash in a 12-month period. Job Knowledge / Education and Qualifications The details described here are representative of those that are encountered by or must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Ideally at least three years’ document control type experience preferred, within oil and gas or nuclear markets. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Excellent reasoning, communication and influencing skills. Computer Skills: Proficient document management system experience and software skills. Strong skills in MS Office programmes and databases. Physical Demands: Ability and willingness to work in extended teams, represent the function with internal and external stakeholders. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Work Environment: Office environment. Core Competencies To perform the job successfully, an individual should demonstrate the following competencies. Teamwork - Balances team and individual responsibilities; is objective and open to others' views; willing to learn; provides and accepts constructive feedback; able to build positive morale; supports everyone's efforts to succeed in achieving goals and objectives. Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback. Safety Focus - Performs work in a safe manner and observes safety and security procedures; avoids shortcuts that increase health and safety risks to self or others; reports potentially unsafe conditions and potential hazards; encourages and supports others to be safe while at work. Drive & Initiative - Focuses on results and desired outcomes and how best to achieve them; sets ambitious goals for self and/or others and tackles them with enthusiasm; initiates and generates activity, makes things happen quickly; self-starting, works under own direction; persists in spite of obstacles, finding appropriate solutions; looks for opportunities to progress work faster; undertakes self-development activities; seeks increased responsibilities. Customer Focus - Seeks to understand customer’s needs and requirements and takes appropriate action to meet these effectively; responds promptly to customer needs and keeps customer updated on progress; obtains customer feedback to improve service; sets realistic expectations with customer but strives to exceed these; adapts to changing customer demands and proactively manages difficult customer situations. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Influencing – Expresses views openly and with conviction; effectively sells their ideas and identifies and proposes solutions that benefit all parties; anticipates the reaction of others and adapts an appropriate style; shows respect for other people’s views; promotes the creation of shared mission and values and uses those principles to guide actions. Adaptability - Adapts to changes in the work environment; manages competing demands and reacts well under pressure; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Accountability - Takes responsibility for own actions; delivers on agreed actions and commitments; pro-active and goes above and beyond when necessary to reach goals; keeps stakeholders informed of progress; faces up to problems quickly and directly, seeking speedy resolution. Analytical & Problem-solving – Understands and able to break down complex or diverse information; gathers and processes data to identify problems, draw conclusions and propose solutions; able to consider different options and alternatives and make appropriate recommendations; works well with others to resolve problems and implement solutions. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Any other relevant information (if applicable) None

Job Description Join us as a Housing Services Co-ordinator at Thirteen Group! Role Overview: As a Housing Services Co-ordinator you'll manage a patch of around 350 homes across York and surrounding areas, dealing with customer enquiries, ensuring that rent is paid and homes are let quickly to maximise income, resolving anti-social behaviour and neighbourhood issues, all in a way that's of the highest quality, at the convenience of the customer and responsive of need. You'll be charged with delighting our customers and turning them into real fans and advocates of Thirteen as the landlord of choice. You'll work with our customers and local partners to resolve issues quickly and you'll think differently making business decisions that have a lasting positive impact on our neighbourhoods. As a geographically spread team you'll be expected to be present on patch 2-3 times per week and you'll be happy travelling to the team office over in Hull and our head office in Middlesbrough as and when required. Thirteen Benefits: Salary - £36,604 per annum Annual leave - starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension - up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health - save money on common health expenses and get access to health and wellbeing support services. T'dar - our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave Key Responsibilities: Dealing with customer enquiries, ensuring that rent is paid and homes are let quickly to maximise income. Helping to resolve anti-social behaviour and neighbourhood issues. You'll be charged with delighting our customers and turning them into real fans and advocates of Thirteen as the landlord of choice. You'll think differently making business decisions that have a lasting positive impact on our neighbourhoods About You: You'll be part of a large team of over 180 colleagues, so support and guidance is constantly on hand and training is provided so no specific housing-related experience is necessary - but as the front face of Thirteen, strong customer service and relationship-building skills are key. You'll easily build relationships with our customers and colleagues, with the ability to influence and negotiate. Comfortable dealing with challenging conversations, remaining confident and firm, being respectful and considerate. You'll be dynamic and energetic, able to think of new ideas and try new approaches and exceed performance targets You'll need a full UK driving licence and access to a vehicle during working hours

Field Service Engineer – Nationwide Service Provider – Yorkshire – Salary: £29,568 - £30,624 inclusive of shift premium + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Workwear + Training • Are you a qualified within mechanical engineering, vehicle mechanics or plant?, • Are you looking for an opportunity within field service where full ongoing training will be provided?, • Are you looking to join a business who truly cares for, nurtures and develops their people? If so, then this could be the ideal role you have been looking for…………. On joining this business you will be trained on how to repair and service a wide range of mechanical and hydraulic equipment including load lifters, steps, cranes, ramps, winches and moving decks and in turn gain a recognised industry certification. What’s on offer. • Ongoing training and career development including the opportunity to gain a recognised industry certification, • Endless earning potential and fully kitted out Vans with all the tools required for you to do your job., • Close support network of experienced Engineers and Managers, • Comprehensive workshop and onsite training where you will shadow one of their many long serving Engineers., • Full back up head office support with available parts 24/7. As Field Service Engineer you will carry out both planned service and unplanned breakdown repairs to customers vehicle fleets throughout Yorkshire and the local surrounding region. The role will require you to work on a weekly rotating shift pattern which will be Monday to Friday 8am – 5pm and 11am – 8pm the following week and will also include being on-call 1 in 4 weekends and 2 evenings during the week. You will ideally be qualified in mechanical engineering, vehicle mechanics, plant machinery or similar; be comfortable using various hand tools and have some experience in repairing, maintaining or servicing mechanical equipment. Any prior knowledge or experience of hydraulics and basic fault finding on 12 & 24 volt electrics would be beneficial although full training will be provided. We are particularly keen to speak to committed, hardworking individuals who are looking to build a long-term career within a business that truly cares for, nurtures, and develops their people with proof of family members across 3 generations working for the business

We are looking for an Assistant Site Manager in Halifax HX2 Start Date: ASAP Location: Halifax, HX2 Pay: (Apply online only) per day We're looking for an experienced Assistant Site Manager to join a 5 star well known house-builder on a 2-5 bed new build housing development in Halifax, HX2, working on timber frame and traditional homes. This is a temporary position for someone with a proven track record delivering volume new build sites to a high standard. The development consists of standard NHBC-spec volume housing and our client places strong emphasis on Health & Safety, build quality, and customer care, and is looking for an Assistant Site Manager who is well-organised, and confident running a fast-paced but tidy site. PLEASE NOTE: They will only consider candidates with experience working for national well known house-builders - not small private developers. Responsibilities: Adherence to the Company quality standards including Management of defects, compliance with specification, compliance with materials / workmanship schedules, subcontractor code of conduct, considerate Constructors Scheme Helping keep site clean and tidy. Helping to lead and coordinate the site team Assisting with the preparation of the Health and Safety file Oversee day-to-day site operations and ensure build programmes are achieved Manage trades, subcontractors, and suppliers effectively Ensure strict adherence to Health & Safety, NHBC standards, and company quality procedures / initiatives including PPE, Site Inductions, Management of Method Statements/Risk Assessments, Work Permits, Scaffold/Lifting equipment inspections Coordinate with internal departments and external inspectors Lead on snagging, customer care, and handover standards Report directly to the Contracts Manager initiatives including PPE, Site Inductions, Management of Method Statements/Risk Assessments, Work Permits, Scaffold/Lifting equipment inspections Maintaining and update Construction Phase Health & Safety plan as works proceed Liaising with the client, consultants, contract administrator, head office etc. To be responsible for the opening and closing of the site facilities Management of site facilities; welfare, toilets, offices, compound area etc. To assist in the management of project specific preliminaries Co-ordinating the Sub-Contractors as appropriate Preparation / assistance with the site progress reports Safe storage and co-ordination of materials To be responsible for the accurate / timely completion of site based documentation Attendance at project and company related meetings To ensure all relevant resident and public complaints are resolved efficiently Requirements: Minimum 3 years experience as an Assistant Manager on new build housing sites Proven experience running/ assisting sites for recognised UK housebuilders Consistent, long-term roles showing Assistant site management stability Up-to-date SMSTS, First Aid, and CSCS Excellent organisational and communication skills Please note: only candidates with solid experience delivering new build housing projects for established house-builders will be considered! If you are interested in this position call us on (phone number removed) (option 1, ask for Carl or Atlanta) or simply send your cv to us by applying to this role

Due to an impressive growth throughout 2026, Major Recruitment’s Head Office in Huddersfield are now looking to expand their team! With recent contract wins to add to an already busy business, we are looking for a Credit Controller who is looking to join a company that offers a busy, fun and progressive environment. We offer a well-structured, career path with constant internal and external training available to help you reach your goals. You could be joining one of the largest independent recruitment agencies in the UK….what are you waiting for? About You: • Good Excel skills, • Previous credit control or accounts receivable experience, • Confidence communicating clearly and professionally by telephone and email, • Strong organisation and attention to detail, • The ability to manage competing priorities and work to deadlines, • A proactive, self-motivated approach, • The ability to work independently while contributing positively to a collaborative team Role Requirements: • Proactively contact customers via phone, email and other channels to maximise cash collection, • Minimise overdue and bad debt while maintaining excellent customer service, • Investigate and resolve customer payment queries quickly and effectively, • Identify root causes of issues and propose appropriate solutions, • Escalate unresolved queries through the correct internal channels to ensure timely resolution, • Accurately record all customer communications and transactions within company systems, • Ensure compliance with company policies and relevant legal and regulatory requirements, • Support the finance team and cashiers to ensure receipts and payments are processed accurately What You’ll Receive: • An attractive salary (negotiable depending on experience), • Work Monday -Friday 8am-4pm, • A fun, social and supportive working environment, • Genuine career opportunities, • 33 days annual leave (including bank holidays), • Opportunity to buy additional holidays, • Additional holidays with service (1 day per year), • Work perks, • Plenty of work social events (Fully Expensed!)

Family Solicitor or Legal Executive / New Office Lead. Flexible across England (new office location to be agreed).

Were looking for a Visual Merchandising Lead to shape and deliver Bravissimos in-store visual identity.Youll ensure our shop environments are inspiring, consistent and customer-focused, working closely with Brand, Design, Product, Merchandising, Marketing and Retail Operations.Lead the delivery of a

We are looking for a Betting Office Trainee Assistant Manager who w.

Tuesday & Wednesday) 14:30 20:30.Plus one weekend day shift - 6 hours.Drive (UK license- manual or automatic).Support Worker in Turnbridge Wells.Do you share our belief that disability is not.

Help Someone Live Life on Their Own Terms.At Unicare Complex Care Specialist, we don't just provide carewe build trusted relationships that empower people to live meaningful, independent lives.We are seeking compassionate, emotionally resilient and highly skilled Support Workers to join a dedicated

Are you looking for a rewarding career where you feel valued and supported? A role where you feel like you can really make a difference? Why not join the team and begin your career as aSenior Support Worker/Team Leaderhere at Madiba.Madiba is an established provider of complex care in Yorkshire and

Isle of Wight - Newport, Ryde, Sandown.Were looking for an experienced and confident Senior Care & Support Worker to support the day-to-day delivery of high-quality care and support services within our Care & Support team.Working closely with the Registered Manager and Team Leader, youll help lead a

MON-FRI, 3pm-6pm (15 hrs per week) To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in thei

Job Description: VP Forensic are recruiting for a support worker role in the Norfolk area.This is to support a male client with a Brain Injury and Complex Behaviour.Male Support workers only : This post is exempt under the Equality Act 2010 as there is a genuine occupational need to recruit Males du

To register online with Taskmaster Resources Ltd for this role, applicants must have a valid UK Passport, an EU Passport and Home Office Share Code or Biometric Residence Permit & Home Office Share Code as well as proof of their NI number and a bank account in their own name. Cleaning duties: Workin

Academics, a leading education recruitment agency are currently supporting an OFSTED 'Good' rated primary school in Batley who require a Behaviour and Social Inclusion Worker to start as soon as possible.This is a rare opportunity to work with children who may have strugglewith SEMH and the role wil

For a limited time only, join and receive a £500 welcome bonus Join our friendly, supportive and inclusive team at Westfields to help us make a real difference in the lives of our service users.Care Support Worker Swaffham £13.Days) + enhancements Multiple Hours Available: 20.Are

Strong IT skills (MS Office and office systems). The Office Manager & Executive Assistant will take a proactive, solutions-oriented approach to ensure the office operates seamlessly, supporting business needs. The Office Manager & Executive Assistant is responsible for the overall management and eff

Childrens Residential Support Worker Thaxted, Dunmow Day or Night Shifts Available! £14.Full time, Permanent position Temp All Staffing are currently recruiting for Support Workers on behalf of our client based in Thaxted.You will be responsible for supporting young individuals with complex needs i

Housing Support Officer Bradford 35 hours per week Permanent £24,200 per annum Hamilton Woods Associates are working with a charity that is looking for a Housing Support Officer to work with males fleeing domestic violence. Responsibilities of the Housing Support Officer includes: Providing housing

Work Strata are hiring warehouse operatives for our well-known engineering client based in Eye, Suffolk.Successful candidates' daily responsibilities will include working to company procedures, assisting in the packing and shipping process, transporting stock around the warehouse using delivery cage

Type: Full Time, Permanent Please note : Inductions are held at our Head Office in Leeds on a Wednesday or Fridays and travel expenses will be reimbursed for this.

About The Role Ready to take the next step in your career? Person Power is currently seeking dedicated and reliable Residential Support Workers to join a supportive team on a Full Time/ Permanent basis, combination of day shifts and night shifts.This role involves providing person-centred support in

We seek proactive and professional Relief Support Workers for our supported living service in Braintree, Essex.This role involves supporting individuals with learning disabilities, autism, complex needs and mental health needs.As a Key Worker, youll be crucial in supporting clients aspirations.This

Would you like to transfer your skills into specialist SEN schools across Halifax? If you're ready to swap evenings, weekends, and long shifts for rewarding Monday to Friday, term-time hours, we'd love to hear from you.Your experience as a Children's Residential Support Worker has equipped you with

Office Manager & Executive Assistant Location: London, Fully Office basedSalary: Excellent Basic + Annual Bonus Our client is a leading co

Creative Support is looking for a dynamic, reliable and proactive Weekend Support Worker to join our energetic staff team in Bidford-on-Avon, Warwickshire.At this bespoke development, we provide quality care and support to individuals with a range of support needs including Learning Disabilities, Ce