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WHO WE ARE We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference—health and wellness practitioners. UNTIL is the home of growth—for the best health and wellness professionals and for exceptional talent. We’re passionate about helping people progress in their careers, providing them with opportunities, support, and exposure to the right experiences. For practitioners, we’re more than real estate—we’re access to the tools, community, and support they need to grow, scale, and thrive in their business. With three central London clubs (Soho, Liverpool Street, and Marylebone), and ambitious expansion plans in 2026, we’re redefining the wellness category by building a community where practitioners and team members can unlock their potential, collaborate, and grow. ABOUT THE ROLE The purpose of this role is to bring to life and create an operation, team and culture that delivers on our member proposition and our behaviours whilst building a market leading guest experience. The AGM is responsible for creating a strong brand name through inspiring and supportive leadership by working closely with the General Manager. This role is critical as it will be one of the main drivers of delivering the best service possible. Whilst leading the creating and executing of all the higher value elements of the proposition, you also need to focus on networking and community, personal and team development to deliver a commercially healthy site. It will require you to work closely with the Community & Events Lead and the Sales team to ensure new members are onboarded properly and set up to be high value and actively contributing to the community. Responsibilities • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand, • Helping GM with recruitment, • Development of team, • Leadership / personal development, • Running the site in the absence of the General Manager, • Creating and evolving an onsite operating model that consistently delivers a best-in-class service to members across both member services and guest experience, • Process and systems, • Efficiency and execution, • Health & safety, regulatory compliance, • Supporting the management of commercial performance of the site to drive strong contribution to the group, • Member retention, • Utilisation of rooms tracked, • Driving commercial projects such as event hire and growth services, • Building and developing an efficient and effective on-site team that embodies the culture and personality of the brand. This will entail: • Supporting the recruitment and training process of new staff, continually reviewing their delivery to ensure excellence across member and guest experience, • Developing your own leadership skills and acting as a role model for the team, • Creating a culture of personal growth and aligned to our behaviours, • Covering reception during periods of sickness or absence, • Managing the commercial performance of the site to drive strong contribution to the group, i.e. driving various initiatives put forward by Head Office, • Ensuring strong member retention and demand whilst upselling other benefits, • Driving community to achieve targeted utilisation rates across the space, • Processing feedback and requests to improve member experience, • Managing the day-to-day operational running of the site WHAT WE’RE LOOKING FOR • Experience working within a similar role, ideally within Health & Wellness, coworking or a members club, • A real passion for delivering high-end customer service, going above and beyond to create memorable experience, • Excellent commercially and operationally - you will have a good grasp of how to drive commercial success as well as ensuring all daily operations are managed., • Growth Mindset: You’re adaptable, resourceful, and excited to wear multiple hats in a startup environment., • Energised by Fast-Paced Environments: You thrive in a dynamic setting and ideally bring prior startup experience., • Team Player: You’re eager to collaborate and build strong relationships with team members and external partners., • Organised Doer: Exceptional organisational skills with the ability to juggle multiple projects and deadlines., • Passion for Wellness: You care deeply about health and wellness and want to contribute to a brand that’s redefining the industry. WHAT WE OFFER • A collaborative and supportive work environment with opportunities to grow your career as part of our home of growth, where you’ll develop faster than anywhere else., • The chance to play a key role in shaping the future of an innovative and growing wellness brand., • Access to UNTIL’s state-of-the-art facilities and wellness resources., • Vitality Health insurance, • Perkbox benefits platform, • Member credits redeemable against our practitioners’ health and wellness services, • 25 days annual leave increasing by 1 day for every complete year of service (up to a maximum of 30 days), • Additional day off for your birthday

Are you an ambitious senior HR professional who is keen to shape the future of a world-class sports organisation. At Commonwealth Sport, they are more than just a sporting body, they’re a global movement. They aim to deliver their ten-year vision to become a truly world-class organisation, and are looking for a forward thinking Head of People to help lead the charge in creating an inclusive, high-performing culture where people feel valued, involved and respected. This is a pivotal, end-to-end role that owns the full employee experience for a passionate, multicultural team of around 35 staff, who are mainly based in London. They also have regional colleagues across five continents so it would be very beneficial to have international HR experience. The Head of People will play a strategic and hands-on role, championing everything from wellbeing and inclusion to recruitment, development, engagement, and compliance. The Head of People role is a full time role paying around £70,000 per annum and will require the post holder to attend the office 2-3 days per week. Some of the key responsibilities of the role include: • Partnering with the Senior Leadership Team to design and deliver a People Strategy that aligns with their organisational goals and culture., • Monitoring and improving the People Experience through initiatives such as annual culture surveys, wellbeing plans, and their commitment to equality, diversity and inclusion., • Reviewing and managing people policies, ensuring consistency, compliance and cultural alignment, while offering trusted support on all people-related matters., • Leading the end-to-end hiring process, from advertising to interviews and onboarding, to ensure a welcoming and efficient experience for all new team members., • Overseeing their Talent Management System, support line managers with performance reviews and development plans, and identify learning and training needs across the team., • Advising leadership on structural changes, resourcing plans and future skills needed as the organisation evolves., • Managing payroll and benefits for both UK and international staff, and make sure it’s always aligned with employment law, data protection, and health & safety., • Being a vital point of contact for HR and people support during Games deployments, ensuring smooth operations and quick resolutions when needed. This is a fantastic opportunity for a confident, experienced people professional with a strong generalist background ideally in the sports, events or the arts sector. You’re strategic yet hands-on, approachable, and inclusive, with great communication and problem-solving skills. Ideally CIPD-qualified (or working towards it), you’re passionate about people, purpose-led work, and the power of sport to bring communities together. You’ll also need a solid understanding of employment law and HR best practice. The interview process will consist of a two stages, the second being held in person at their office. Apply now and be part of something big and exciting.

Our client is a large, multinational Real Estate company offering clients a multi-disciplinary practice to support all elements of Real Estate. Their London office is looking to replace a team leader at senior or associate level within their Cost Consultancy team. This business operates a rounded P&D sector offering clients a range of services from Project & Cost Management, to Building Surveying, Sustainability and Building Engineering Services support. We are seeking an ambitious cost consultant with a passion for delivering high quality service to clients and driving the development of the business. The ideal candidate will be an MRICS Quantity Surveyor, client focused and confident with experience working in a Real Estate environment. They will be looking to continue their career progression , helping to grow the team and the business whilst also taking on a supporting role to the leadership team. Working closely with the Head of Cost Consultancy, you will support and enhance the business growth plans by providing high calibre professional advice to key clients and will be part of a flexible and very supportive environment. • Skills & Experience, • Degree qualified- within a construction related discipline, MRICS with over five years’ experience., • Confident in taking ownership of projects from inception to completion, feasibility to final account., • Proven track record in delivering multiple or complex high value projects within the Offices or residential/ developer sector., • Contract Management and/or Employer's Agent experience preferable, • Commercially aware, experience in opportunity development including identifying both new opportunities as well as the preparation and presentation of bids ., • Confident supporting the growth of the Cost Consultancy service line and expand the existing offer to key commercial investor clients within office, retail, residential and industrial and commercial office portfolios, • Clear communicator, able to understand clients’ specific needs, tailoring advice and communications as required., • Confident in managing and delegating tasks whilst meeting deadlines, ensuring work and projects are running on time and to budget., • Specialist sector knowledge, knowledge of current market issues and how they impact projects., • Participating in the growth of the business through networking, business development and recruitment., • Dedicated to supporting the development of the team through professional qualifications and mentoring (APC Pathway), • Experience within the Real Estate Model preferred., • Causeway CATO experience preferred.

About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioral competencies strengthens relationships with our customers and colleagues. Purpose of the Role: As Talent Partner, you will lead end-to-end recruitment for both Retail and Head Office functions, acting as a trusted advisor to hiring managers and key stakeholders across the business. You will play a critical role in shaping our hiring strategy, ensuring we attract, engage, and secure the best talent to support Moss’s continued growth. This role blends delivery with strategic impact, from proactively building talent pipelines, owning employer brand activation, to influencing recruitment decisions with data and insight. You’ll take ownership of the recruitment process, drive hiring manager accountability, and elevate the candidate experience at every stage. Key Responsibilities: • Lead full-cycle recruitment for Retail and Head Office vacancies, from role briefing through to offer., • Build strong partnerships with hiring managers and HR business partners to forecast hiring needs and align recruitment plans with business goals, • Influence hiring decisions by providing market insights, candidate benchmarking, and proactive talent mapping, • Coach and support hiring managers on best practice recruitment, interview processes, candidate evaluation, and inclusive hiring techniques, • Set expectations for process adherence, candidate feedback, and offer timelines, ensuring consistency across the business, • Facilitate regular check-ins and pipeline reviews to maintain visibility across open roles and hiring challenges, • Partner with Marketing and L&D to bring the employer value proposition to life across key hiring channels, including LinkedIn and our careers site, • Champion an excellent candidate experience from initial contact to onboarding, ensuring communication is timely, transparent, and on-brand, • Actively promote Moss as an employer of choice through thought leadership, events, and social media activity, • Manage and improve recruitment processes using our Applicant Tracking System (ATS), ensuring data accuracy, visibility, and compliance, • Own recruitment processes within the ATS, maintaining data integrity, managing dashboards, and supporting training across the business., • Report to the Talent Acquisition Manager key metrics (time-to-hire, conversion rates, source effectiveness), using data to drive continuous improvement, • Proactively build and nurture diverse talent pools for priority and recurring roles, including Store Managers, • Conduct market mapping and competitor research to advise on hiring feasibility, salaries, and location strategy, • Lead seasonal campaigns and one-off hiring initiatives, ensuring all activity aligns with Moss's tone of voice and values What You'll Need to Succeed: Technical: • 3–5 years minimum in end-to-end recruitment, ideally including:, • In-house experience within Fashion and/or Retail, • Exposure to both volume (retail) and corporate/head office hiring, • Demonstrated experience in:, • Partnering with stakeholders across multiple functions (e.g. Buying, Merch, Retail Ops, etc.), • Using an ATS, and sourcing tools (LinkedIn Recruiter, job boards), • Understanding of UK employment law, • Presenting recruitment data and improving processes based on insight About You: • Credible, confident, and commercially aware, with the ability to influence at all levels, • Strong written and verbal communication skills – clear, professional, and personable, • Highly organised, with the ability to juggle multiple roles, stakeholders, and priorities, • Collaborative and adaptable – able to flex between strategic work and hands-on delivery, • Passionate about creating great candidate experiences and elevating the Moss employer brand, • Consistently embodies Moss's core values and behavioral competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. Additional information: • Our Hybrid Work Policy requires a minimum of 3 days in the office and 2 working from home., • Contract: 6-month Fixed Term Contract. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn. Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

I’m delighted to be supporting a design-led consumer startup entering a key stage of growth. They’re now looking for a Head of People to build and run the people function, balancing strategy with hands-on delivery. This role will be pivotal in shaping the organisation as it scales - ensuring world-class talent joins the journey, that the culture remains inspiring, and that the business is set up for long-term success. What you’ll do: • Lead talent acquisition end-to-end, building a lightweight but effective recruitment engine, • Partner with leadership to design and implement people strategy that supports scaling, • Establish people systems, analytics, and processes that are practical, compliant, and culture-focused, • Coach and support managers while mentoring a growing People team, • Drive continuous improvement across HR, talent, and culture What we’re looking for: • Broad HR generalist background with strong exposure to scaling startups, • A blend of both strategic and operational HR experience, • Full-cycle recruitment expertise, including senior hires, • Experience building talent programs (onboarding, performance, L&D, DEI), • Pragmatic, data-driven, and confident influencing leadership, • Low ego, hands-on, and comfortable working in fast-moving, ambiguous environments This is a unique opportunity to join a premium, values-driven brand at a formative stage and help shape its future.

About Us We are Unique Support and Care Limited, a care provider and recruitment agency. We are currently recruiting for a multinational investment organisation, seeking to open a new Independent Fostering Agency (location is up to you), they are committed to building a service that delivers exceptional care, stability, and positive outcomes for children and young people. Who We Are looking for We are seeking a highly skilled and ambitious individual to take on and lead the fostering Agency. This is a rare opportunity to join at the very beginning, take responsibility for Ofsted registration, design your dream care agency prioritising care, culture, commercialism and compliance. Key Responsibilities • Lead the day-to-day management of the fostering service in line with Ofsted requirements., • Ensure full compliance with Fostering Services Regulations 2011, the Children Act, and National Minimum Standards., • Recruit, assess, and supervise foster carers, supported by a skilled team., • Line-manage supervising social workers and provide clear professional leadership., • Embed safeguarding and child-centred practice across the agency., • Build strong partnerships with local authorities, Ofsted, and multi-agency professionals., • Responsible for implementing the 4Cs: Culture, Compliance, Care, Commercialism., • Drive growth, innovation, and continuous improvement from start-up stage onwards. Requirements & Qualifications • Qualified in Social Work, Psychology, or a Therapeutic field (DipSW, BA/MA Social Work, CQSW, or equivalent)., • Minimum 2 years’ recent experience in fostering or children’s services., • At least 1 year in a supervisory/management role within fostering or children’s care., • Strong knowledge of safeguarding, fostering legislation, and Ofsted compliance., • Full UK driving licence with access to a vehicle., • Strong leadership, organisational, and communication skills., • Ambition and vision to form a growing agency. Desirable Attributes • Trauma-informed or therapeutic care training., • Previous involvement in Ofsted inspections., • Familiarity with multi-agency working and partnership building., • Experience in recruitment, training, or mentoring foster carers., • Experience with start-up or newly registered fostering agencies., • Knowledge of digital case management or reporting systems. What We Offer · Highly competitive salary: £50,000 – £120,000 (depending on experience). · Equity/Profit Share: 20% company shareholding or 20% interest as the business grows. · Unique opportunity to build and shape a new fostering agency from the ground up. · Supportive and open communication, ensuring you have the guidance and resources you need. · Career-defining opportunity to make a lasting impact in the fostering sector. If this sounds like you, please send your CV and a brief cover letter outlining your suitability for the role to: Recruitment Stages: 1. Quick virtual chat to review your CV and suitability for the role, 2. Interview with the head of investment committee, 3. Final Stage – (Prepare a cashflow model for review) Unique Support & Care Ltd is committed to safeguarding and promoting the welfare of children. We expect all staff and volunteers to share this commitment. Job Types: Full-time, Permanent Work Location: In person

What is THIS™? THIS™ is a high-growth, VC-backed emerging leader in producing plant-based food. Meat-alternatives, to be exact. In fact, if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk - ___ THIS™ is a high-growth, VC-backed emerging leader in producing plant-based food. Meat-alternatives, to be exact. In fact, if we’re being reallllly exact – our products are at the leading-edge of the plant-based sector in terms of taste, texture and appearance. Here’s our insta, for a quick stalk - It’s worth mentioning that since our launch in June 2019, the company has experienced extremely significant growth in revenue. In 2023, THIS™ topped The Grocer and Alantra’s annual Fast 50 list, a ranking of the country’s fastest-growing food and drink companies on two-year sales growth. We have strong aspirations to continue this growth trajectory as we aim to be the number 1 plant-based brand in the UK and beyond and we believe we have the team and investment to achieve this. Why are we doing THIS™? Andy and Pete are our co-founders and their last job entailed selling tonnes (literally tonnes) of meat. Then they felt bad. Also, they felt like meat-alternatives weren't really for people who love the taste of meat. So they’ve basically ended up making THIS™ for themselves, but they’d love other meat-lovers to give it a go too. THIS™ is a game-changer. At our core, our vision is to have a world where animals aren’t food and the environment is protected. Our mission statement to guide us to getting there is: “We will lead a revolution with our ridiculously delicious and nutritious plant-based food.” What’s with this role? Due to some exciting progression, we have a role available as Senior Supply Manager with the Operations team reporting to the Operations Director. You’ll be joining a dedicated, close-knit team that’s always learning, tackling challenges head-on, and building the systems that form a rock-solid foundation for our business - so that when someone reaches for one of our products, it’s exactly where it should be. What will you be getting up to? You’ll play a pivotal role in ensuring our amazing supply partners deliver the products our customers love—right when and where they need them. Here’s what that looks like in practice: • Supply Planning & Forecasting, • You’ll take ownership of forecasting to ensure we have the right ingredients, packaging, and production capacity in place across our manufacturing sites. This not only enables us to meet demand but also helps us manage stock levels and cash flow effectively., • Inventory Management, • You’ll be responsible and own the process for tracking stock across all storage locations, proactively identifying and resolving potential shortages or write-offs before they become issues. In a fast-growing business, that’s no small feat!, • Innovation Delivery, • You’ll collaborate with cross-functional teams to successfully launch exciting new products into our supply network., • S&OP Leadership, • You’ll lead the Supply element of our Sales & Operations Planning (S&OP) cycle and represent its outputs to the wider business., • Team Leadership, • As a key member of the Supply and broader Operations team, you’ll foster and drive a positive, high-performing culture—making sure it remains a fantastic place to work. What are we looking for? • Someone with an end-to-end understanding of FMCG supply chain (ideally in Chilled), • 3+ years of experience in FMCG Operations with a strong understanding of 3rd party supplier relationships, • Strong problem-solving skills and (very) numerical aptitude, • Someone who’s as comfortable within excel as they are building relationships with partners, • Ideally a person who’s worked in a high-growth company and has experienced all the associated growing pains, challenges and wins, • Someone with management experience. Alignment with our company values: • Be Kind: We actively support and include each other, we’re honest and give feedback, we’re considerate and act with love and trust, we have fun, and we look after the planet., • Be Brave: We’re adaptable and embrace change, we’re resilient, driven and have a growth mindset, we think creatively and have the courage to speak up, we change course if we need to, and we learn and grow., • Be Focused: We always drive towards our mission and vision, we make sustainable long-term decisions, we deliver for our consumers by prioritising the right things, we think business-minded - brand and consumer, and we own our own roles., • Be Passionate: We’re ambassadors of our company and products, we’re THIS™ geeks and experts, we’re purpose-led, and we’re aware of our impact on the outside world and we champion our brand. From our side • A competitive salary that fairly recognises your experience and potential., • 25 days paid Holiday Allowance, plus the 8 bank holidays, plus 1 paid Wellbeing Day a month to take off to dedicate to yourself. That’s a total of 45 paid days off per full year – we care about our team’s wellbeing, so we make sure you have time to fully switch off, rest, and recharge., • Hybrid working – 3 days (Tues, Wed, Thu) in the office, • Flexible working hours – We're not a 9-5. Our focus is on your ability to deliver for the business, not your ability to keep strict working hours., • Private healthcare, • Life assurance, • Mental health support - the company pays for Spill, a mental health wellness provider that gives everyone access to mental health resources, and free therapy sessions., • Access to our Freebie Freezer so you can eat as much of THIS™ as you fancy. The chance to have a meaningful impact As a relatively small, albeit growing, team you'll be exposed to, and have the chance to contribute towards, challenges and projects at all levels and in all areas of the business. A good idea is a good idea, regardless of the experience or seniority of who came up with it. We'd love to hear from you, so feel free to apply with your CV! Please be aware that we will be reviewing applications W/C 22nd of September 2025 due to leave in the business. THIS’ Equity, Diversity and Inclusion hiring commitment We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels a true sense of belonging. We celebrate the unique backgrounds, perspectives, and experiences of all our team members and strive to create an environment that encourages authenticity, collaboration, and growth. We actively encourage applications from individuals of all backgrounds, particularly those underrepresented in our industry. If you need any adjustments to the recruitment process to help you perform at your best, please let us know – we're here to help you.

Your new company A leading FTSE-listed organisation is seeking a highly experienced governance professional to join its Company Secretariat team in a senior interim capacity. This role presents a rare opportunity to operate at the heart of a globally recognised business, supporting board-level governance and contributing to the delivery of complex regulatory and strategic initiatives. Reporting to the Head of Corporate Governance, the position holder will take ownership of a key plc board committee, managing its full meeting cycle, drafting and coordinating high-quality papers, and ensuring rigorous governance standards are upheld. The role demands confident engagement with senior stakeholders, including committee chairs and executive leadership, and requires a deep understanding of UK corporate governance, listing obligations, and regulatory frameworks across multiple jurisdictions. The successful candidate will have experience of leading governance reporting, shareholder engagement and the end-to-end delivery of the Annual General Meeting. They will also contribute to broader governance activities, including insider management, regulatory announcements, and policy development, while mentoring junior colleagues and supporting strategic transformation projects. This is a high-impact role within a fast-paced, complex environment, ideal for a seasoned professional with a strong track record in listed company governance, exceptional stakeholder management skills, and the ability to influence at the highest levels. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits - Think fast, think fearlessly, and take the team with you, • Own it and back yourself - Own the basics, own your role and own the results Job Description This is a leading role in our Experimentation Centre of Excellence, shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing. Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group, ensuring we’re making smarter decisions and building better customer experiences. You’ll work cross-functionally to validate product features, optimise performance, and embed a high bar for test design, execution and learning. Key Responsibilities Build a Best-in-Class Experimentation Culture • Define and champion experimentation standards across both client-side and server-side A/B testing., • Lead the delivery of a consistent framework for hypothesis-led testing — from conversion rate optimisation to new product validation., • Manage a small team of 3 direct reports., • Act as a central advisor across Product, Trade, Personalisation, and Marketing functions, coaching teams on experimentation thinking., • Embed test-and-learn principles into product development lifecycles and roadmap decisions., • Partner with analytics / implementation to ensure meaningful KPIs, robust implementation, and actionable insight from every test., • Drive knowledge sharing of experimentation learnings across brands, platforms, and functions., • Own and evolve how we use our experimentation stack — Optimizely, Twillio Segment, GA4, and ContentSquare — ensuring it’s integrated and fit for purpose., • Collaborate with engineering and data teams to ensure measurement accuracy and data integrity at scale. Qualifications Must-Have: • Experience designing and scaling experimentation programs in a fast-paced e-commerce or digital product environment., • Strong understanding of A/B testing methodologies, including client-side and server-side execution., • Familiarity with offsite experimentation techniques like causal inference / geo-testing., • Proven ability to partner with cross-functional teams and influence product, marketing, and trading stakeholders., • Experience operating within a multi-brand retail ecommerce environment, • Exposure to personalisation programs or feature flagging at scale. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Head of Revenue Operations Location: London, Piccadilly Circus (with flexibility for hybrid/remote working) On-Target Earnings (OTE): £100,000 - £130,000 DOE Reports To: Chief Revenue Officer Type: Full-time, Permanent About SureCloud SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence. Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. Powered by Dynamic Risk Intelligence, SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by global leaders like HSBC, Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space. Why GRC and SureCloud? The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive—ensuring they can manage risk while seizing new opportunities. As part of our sales team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world Our Culture At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged. · We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow. · We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change. · We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other. These values shape how we work together, how we support each other, and how we drive success for our customers. The Opportunity This is a pivotal stategic position, accountable for unifying our go-to-market functions across the entire revenue lifecycle. You will own and continuously optimise our commercial infrastructure and customer journey to drive improvements in pipeline conversion, forecast accuracy, and sales productivity. By leveraging customer success insights, particularly around retention and product usage, you’ll help shape a data-driven approach to sustainable growth. This role is central to scaling SureCloud’s growth engine in a high-autonomy, high-accountability environment. Key Responsibilities Strategy & Planning · Own the end-to-end Revenue Operations strategy across Sales, SDR, Channel, Marketing, and Customer Success · Leverage key customer success metrics such as Net Revenue Retention (NRR) and Customer Health Scores to inform strategic decisions and identify growth opportunities. · Drive initiatives to improve product adoption, expansion, reduce churn, and accelerate Time-to-Value (TTV) across the customer journey. · Track product usage and engagement data to identify at-risk customers, accelerate expansion opportunities, and inform GTM strategies. · Partner with Customer Success and Product to ensure adoption and retention of the Foundations product and other entry-level tiers · Partner with Sales, Marketing, Success and Finance to lead quarterly and annual planning, including segmentation, territory mapping, quota setting, and capacity modelling. · Define and refine GTM operating rhythms (lead flow, handoffs, lifecycle stages, SLAs), ensuring full alignment within HubSpot. Systems & Enablement · Serve as the GTM HubSpot system owner responsible for structure, automation, data hygiene, pipeline configuration, lifecycle tracking, and reporting. · Lead the integration and optimisation of our GTM tool stack: Gong, LinkedIn Sales Navigator, Lusha, LeadIQ and Gong Forecasting · Define ownership of data architecture, quality, and insights across HubSpot and other tools. · Streamline sales workflows, improve CRM usability, and drive adoption through training, enablement, and documentation. Forecasting & Analytics · Build accurate, insight-driven dashboards and reports across the full revenue funnel from MQL -> SAL -> Close within HubSpot and complementary tools. · Own forecasting processes; establish regular cadence and clear accountability for Sales. · Deliver actionable board and commercial insights to CRO, CMO and Exec team to inform decisions on pipeline health, campaign effectiveness, and go-to-market performance. Deal Support & Commercial Governance · Operate a light-touch deal desk function to support pricing approvals, commercial compliance, and margin governance. · Support go-to-market readiness for new product launches and pricing changes, ensuring HubSpot reflects the latest structure and workflows. · Champion a data-first culture and continuously improve how GTM teams operate, measure success, and collaborate. What We’re Looking For Experience · Deep, hands-on experience with HubSpot in a B2B SaaS environment ideally as the owner/admin responsible for system design and GTM execution. · 10+ years overall in Revenue, Sales, or Commercial Operations. · Subject matter expert in MEDDIC and Revenue Architecture (is a plus) · Strong familiarity with the latest GTM tools, adoption and integration · Proven success in scaling RevOps in a fast-paced SaaS or software business. · Experience supporting various GTM motions including complex sales cycles (mid-market and enterprise), and partner-led sales motions. Technical Skills · HubSpot CRM: advanced knowledge of reporting, workflows, lifecycle stages, custom properties, deal management, sequences, and campaign tracking. · Gong: used for deal intelligence, call coaching, and forecasting. · Lusha, LeadIQ & LinkedIn Sales Navigator: for enrichment, segmentation, and outbound enablement. · Familiarity with forecasting tools like Clari, Ebsta, or Gong Forecasting. · Advanced Excel/Google Sheets; experience with BI tools (e.g. Looker, Tableau, PowerBI) is a plus. Personal Attributes · Structured thinker with a bias for execution. · Strong communicator with experience influencing senior stakeholders. · Commercially curious comfortable rolling up your sleeves to solve process problems and extract meaningful insights. Why Work With Us? Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best. Key Employee Benefits Include: · Perkbox membership · Training opportunities · Private healthcare · Life insurance · Travel opportunities · Cycle to work scheme · Tech scheme · Pension scheme · Recruitment referral bonus · Eyecare vouchers & contribution towards subscriptions · Internal recognition scheme with an opportunity to win vouchers · Birthday leave · Long Service Recognition & Rewards

At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the world’s leading job-tech platform. Job Description: Join our team and you’ll be responsible for working with stakeholders on defining and solving business problems using data. Solutions could take any form or shape, from descriptive dashboards to causal inference and predictive logic. Working in the Product Analytics department you will spend most of your time working closely with Product Managers and Head of Products analysing different data streams and providing conclusions in how we can make our products better and faster. This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody. Your responsibilities: • Partner and consult Product teams on defining, monitoring and investigating KPIs and performance., • Defining behavioural tracking requirements and measurement plans in order to capture the right user data., • Source the necessary data for building dashboards and performance analysis (data pipes building)., • Visualise and explore performance and KPIs using Adobe Analytics, PowerBI, Python (or other data visualisation tools)., • Perform deep dive analysis and come up with insights on specific problems (e.g. are there any visible patterns in the behaviour of certain groups of customers? Is there a correlation between a user engagement pattern and a Product feature? What could be driving this correlation and how can this help us achieve our business objectives? etc.. ). Qualifications: • Intermediate level of SQL, Python, BI Tools (e.g. Looker, PowerBI, Tableau) and Product Analytics Tools (e.g. Adobe Analytics, Amplitude, Mixpanel)., • Ability to set up behavioural tracking measurement plans (e.g. designing events schemas)., • Strong analytical skills, including A/B Testing, foundational Machine Learning concepts, Data Visualisation and Storytelling., • Good communication and stakeholder management skills, experience working in cross functional / embedded analytics teams., • Good strategic and business thinking, allowing to understand and anticipate the business questions that will influence Product direction Additional information: We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer: • 29 days holiday allowance + bank holidays, • Private medical and dental healthcare, • Matching pension contribution of 4 or 5% (after 3 years of service up to 10%), • 24/7 Employee Assistance Programme, • Life Assurance Cover, • Cycle to work scheme, • Hybrid working model (3 days working from the office), • Volunteering days, • and you can bring your dog to the office on Mondays and Fridays! Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: • Armed Forces Covenant: Bronze Award, Employer Recognition Scheme, • EcoVadis: Bronze Award, • Fertility Friendly Employer, accredited by Fertility Matters at Work, • RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024, • Stonewall: Gold Award, • Stonewall: Top 100 Workplace Equality Index (85)

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