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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... ABOUT US Wotton House Hotel is not just a place to stay; it's an experience. Set amidst lush landscapes and historic charm, our hotel offers a unique blend of luxury and tranquillity. As we continue to redefine hospitality standards, we are on the lookout for a skilled HR Manager who can contribute to our commitment to excellence. THE ROLE Are you a seasoned HR professional with a passion for hospitality and a keen eye for talent? Wotton House Hotel, a luxurious destination nestled in the heart of Dorkin, Surrey is seeking a HR Manager to join our vibrant team. As the HR Manager, you will play an important role in creating a positive work culture and ensuring the smooth functioning of our human resources operations within the hotel. Your responsibilities will include: Talent Acquisition: Lead recruitment efforts to identify and attract top-tier talent that aligns with our hotel's values and standards. Employee Relations: Create and maintain a positive work environment by handling employee relations, conflict resolution, and fostering a culture of open communication. Training and Development: Implement training programs to enhance employee skills and ensure continuous professional development. Induction: Develop and refine our induction process to ensure new employees feel welcomed, informed, and prepared from day one. Create engaging orientation sessions that encapsulate our values, operational standards, and the unique culture of Wotton House Hotel. Performance Management: Oversee performance appraisal processes and work with department heads to address performance-related issues. Payroll: Support the payroll function to ensure accurate and timely compensation for all staff. Stay updated on legislation affecting payroll and implement best practices to maintain compliance and efficiency. REPORTING STRUCTURE AND SUPPORT You will report directly to the General Manager, providing regular updates and insights on HR operations and employee relations. As part of the RBH family, you'll have access to a supportive network, including the central management team and the Divisional HR Manager. This structure ensures guidance, best practices sharing, and assistance from experienced professionals across our wider HR team. QUALIFICATIONS To be successful in this role, you should possess: Proven experience as an HR Manager in the hospitality industry. Strong knowledge of HR best practices, labour laws, and regulations. Excellent communication and interpersonal skills. Demonstrated ability to lead and inspire a diverse team. Solid understanding of talent acquisition, employee engagement, and retention strategies. RECRUITMENT PROCESS Application closing date April 5th. First stage interviews are scheduled to start week commencing 8th of April, to be held in person at Wotton House Hotel with the General Manager. Feedback and next steps will be communicated to candidates moving forward in the process. Our aim is to extend job offers by the 18th of April. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Access to company wellbeing programmes Annual company events Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
Are you passionate about making a difference through fundraising while enjoying the freedom of self-employment? L&E Marketing is thrilled to present an outstanding opportunity for individuals eager to dive into the world of event fundraising as Self-Employed Event Fundraising Sales Assistants. Partnering with our esteemed client, you'll work at booked locations, earning uncapped commissions, with flexible hours and robust support to help you excel. Benefits: Set Your Own Hours: Enjoy the freedom to create your own schedule. Lead Support: Benefit from competitive commission splits and dedicated lead support. Sales Training and Leadership: Receive comprehensive sales training and leadership development. National Network: Be part of a national network, connecting with peers and accessing resources. RNR Trips and National Sales Conferences: Rewarding opportunities to attend trips and conferences. Additional Benefits Include: Business development support, including marketing materials and social media content. Company Gear Provided Continuous sales training Admin Support available if required. Salary: £400.00-£650.00 per week Key Sales Duties: Actively engage with event attendees to promote and sell fundraising products or services. Drive fundraising efforts through effective sales techniques and persuasive communication. Build and maintain relationships with event organizers and potential donors. Meet and exceed daily sales targets while maintaining a high level of professionalism. Experience/Skills Required: Proven experience in sales or customer service roles, preferably in fundraising or events. Excellent communication and interpersonal skills. Self-motivated with a strong drive to achieve sales goals. Ability to work independently and manage time effectively. Passionate about fundraising and making a positive impact in the community. Why Join Our Client? Join our client's team and become part of a company dedicated to making a difference in local communities through impactful fundraising initiatives. With our client, you'll have the opportunity to work alongside passionate individuals who share your commitment to creating positive change. Embrace the chance to unleash your sales potential and contribute to meaningful causes. Job Type: Commission Schedule: Monday to Friday Weekend availability Application question(s): For insurance purposes all applying candidates have to be 18+ Please provide us with the best email address & best contact number to contact you on Please confirm that you do NOT currently hold a Tier 4 Student Visa or require Visa sponsorship Work Location: In person
🌟 Join the Culinary Symphony: Restaurant General Manager Wanted at Paesan Crouch End! 🌟 Are you a maestro of hospitality, ready to conduct a culinary orchestra in the heart of Crouch End? Paesan invites you to take center stage as our Restaurant General Manager, orchestrating an unparalleled dining experience that transcends expectations. About Us: Paesan Crouch End isn't just a restaurant; it's a gastronomic celebration, a fusion of Italian passion and community warmth. Nestled in the heart of Crouch End, our establishment has become a cherished destination for those seeking an authentic and memorable culinary journey. Your Role: Restaurant General Manager As the Restaurant General Manager, you will be the virtuoso behind the scenes, responsible for harmonizing the elements that make Paesan Crouch End a culinary gem. Your duties include: - Leadership Excellence: Lead, inspire, and cultivate a team of passionate individuals dedicated to delivering exceptional service. - Operational Mastery: Navigate the intricacies of day-to-day operations, ensuring efficiency, quality, and a touch of innovation. - Guest Experience: Craft a symphony of flavors and ambiance, ensuring every guest leaves with a melody of satisfaction. - Innovative Vision: Infuse creativity into our offerings, staying ahead of culinary trends and elevating the Paesan experience. - Financial Wizardry: Manage budgets, resources, and financial aspects with precision, contributing to the continued success of our establishment. Qualifications: - Proven experience as a General Manager in the restaurant industry, or an assistant General Manager ready to step up. - -Must be hands on just like the Ops and Director are. - Exceptional leadership and organizational skills. - Passion for delivering extraordinary customer experiences. - Excellent communication and interpersonal abilities. - Proficient in financial management and budgeting. - Staff Training Master Perks: - Competitive salary and benefits. - Opportunity to shape the culinary identity of Paesan Crouch End together with the Head Chef and Ops. - Join a passionate and dynamic team in a thriving community. Ready to compose a culinary masterpiece? Send your resume and an inspiring cover letter. Join us at Paesan Crouch End, where every meal is a note in the grand composition of culinary artistry! 🍽️🎶
Job description: Health and Social Care Tutor/Assessor GRADE: Lecturer REPORTS TO: Head of Projects and Employability RESPONSIBLE FOR: JOB PURPOSE: To deliver teaching, learning and assessment to learners on a wide range of health and social care related qualifications delivered as part of Saxon Academy of Learning Into Healthcare Programme. Tutors will have recent experience in the health and social care sector and will be aware of the needs of unemployed and economically inactive learners looking to develop the skills necessary to progress into employment or further education and training. The Get Into Healthcare tutor will take responsibility for the effective running of the courses. OBJECTIVES OF THE POST · To work as part of the Projects and Employability team to design, develop, and deliver individual programmes of training and assessment across the Health and Social Care sectors · To plan and deliver core vocational courses that use innovative pedagogical methodologies to develop the skills learners need to succeed and progress to employment or further study · To deliver care related learning though a range of methods e.g. individual / group, Microsoft teams, Zoom, online learning platforms and remote / distance learning · To develop and share online materials to support teaching and learning · To act as Personal and / or Group Tutor for designated groups of learners MAIN DUTIES AND RESPONSIBILITIES The post holder will: · Deliver a timetable of teaching, learning and assessment as agreed with the Head of Projects and Employability · To design and implement effective induction programmes for all learners · Undertake delivery planning in collaboration with team members that is compliant with all external requirements · Develop and share online materials to support teaching and learning · Plan and deliver core vocational courses that use innovative methodologies to develop the skills learners need to succeed and progress · Undertake all related administrative duties to include completion of registers, preparation of learning materials and learner assignments, marking of work and providing constructive feedback to learners etc. · To ensure ILPs and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets and action planning to monitor learners progress and help learners to plan next steps and progression routes · Produce schemes of work, lesson plans and assessment schedules for individual courses · Monitor and report on learner attendance and performance on an ongoing basis · Act as a group tutor to coach and mentor learners to ensure retention, achievement and progression · To deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement. · Ensure the timely completion of assessment and documentation to meet awarding body, audit and organisational requirements · Submit portfolios in a timely manner for internal/external verification and work with the IV to ensure quality improvement · Work within the framework set out by Awarding Bodies, including verification and moderation systems, whether set internally or externally · To liaise with Awarding Bodies through Internal Verifiers and External Verifiers where appropriate · Maintain records of learner’s progress and achievement and ensure all records are accurate and complete · Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD · Attend standardisation and team meetings to develop team and individual performance · To carry out work place assessment of candidates including obtaining witness testimonies and oral testing of underpinning knowledge and ensure learners are set SMART targets; · To contribute to the development of the curriculum; · To maintain and update knowledge of appropriate awarding body units at all levels; PERSON SPECIFICATION The College wishes to appoint highly skilled and committed staff to work as part of a high quality and flexible project team. Evidence of the following will be looked for during appointment. EXPERIENCE · Experience in teaching and assessing Health and Social Care courses at a range of levels · Experience in teaching and assessing Employability based courses at a range of levels · Relevant experience in the Health and Social Care sector · Excellent IT Skills and proficient in using E-Portfolio's and Online Assessment software QUALIFICATIONS · A recognised teaching qualification (or a willingness to work towards) – PTTLS / CTLLS / DTLLS / CertEd / PGCE · A degree or L4+ Professional qualification in Health and Social Care or associated field · GCSE or Level 2 in Maths, English and ICT · Assessors/Verifiers Award KNOWLEDGE AND SKILLS · Ability to motivate and inspire individuals to learn and achieve both on-line and in the classroom · Ability to plan learning in line with Ofsted requirements · Excellent written and verbal communication skills · Ability to work as part of a team and individually · Excellent organisational and administrative skills · Ability to work across College sites · Flexible in approach and receptive to new learning initiatives · Have the skills and ability to work with unemployed and economically inactive learners · Excellent interpersonal skills ANY OTHER ABILITIES · Commitment to the College aims and ethos · Ability to work quickly and accurately under pressure · Ability to prioritise work to deadlines · Ability to work flexibly as a member of the team · Accurate record keeping · English Proficiency (Native English) It should be noted that this job description merely provides a resume of the main duties and responsibilities of the post and will be subject to periodic review in conjunction with your Line Manager and the Human Resources Manager which may lead to revisions in light of the operational requirements of the College. Job Types: Full-time, Permanent Pay: From £24,000.00 per year Work Location: In person
Marketing Executive - B2B Technology & Cybersecurity Events (EDS Brands Ltd) Are you a marketing whiz with a passion for the dynamic world of B2B tech and cybersecurity events? Do you thrive in a fast-paced environment, crafting creative campaigns that drive results? Then EDS Brands Ltd wants YOU! About Us: EDS Brands Ltd is a vibrant and leading force within the B2B events industry. We're renowned for delivering best-in-class conferences that bring together the brightest minds in technology and cybersecurity. Fuelled by a collaborative spirit and a relentless commitment to excellence, we create experiences that spark innovation and connection. We bring together senior leaders from across the globe to exchange ideas, share best practices and forge connections at our exclusive summits, industry dinners and various other networking events. Our portfolio serves the industries finest, Chief Information Officers (CIO), Chief Information Security Officers (CISO), Chief Data Officers (CDO), Chief Financial Officers (CFO) and Chief Human Resources Officers (CHRO). The Role: As a Marketing Executive, you'll play a pivotal role in promoting our upcoming B2B technology and cybersecurity conferences. You'll be a strategic marketing mind, crafting compelling campaigns that generate excitement, attract high-calibre attendees, and contribute to the overall success of our events. Responsibilities: - Develop and execute comprehensive marketing campaigns across various channels (digital, social media, email, content marketing). - Manage and optimise our online presence, including website content, SEO strategy, and social media engagement. - Showcase your flair! Design and create engaging marketing materials (e.g., brochures, landing pages, email newsletters) to promote conferences. - Collaborate with the sales team to develop targeted lead generation strategies. - Analyse marketing campaign performance and generate data-driven insights to optimize future efforts. - Stay up to date on the latest marketing trends and technologies within the B2B events industry. - Support with event logistics as needed, such as speaker promotion and attendee communication. You're a Perfect Fit If You Have: - A strong understanding of marketing principles and best practices. - Proven ability to develop and execute creative marketing campaigns across various channels. - Excellent written and verbal communication skills. - Proficiency in marketing automation tools (e.g., HubSpot) and social media platforms. - A passion for the B2B technology and cybersecurity landscape (a plus). - The ability to work independently, manage multiple tasks effectively, and meet deadlines. - A data-driven mindset and a knack for analysing results and optimising campaigns. We Offer: - A competitive salary and benefits package to support your well-being. - The opportunity to work within a dynamic and collaborative environment. - Be part of a passionate team that's dedicated to delivering exceptional events. - Gain exposure to cutting-edge technologies and connect with leading industry figures. - See your creativity come to life and play a key role in the success of our B2B conferences. Ready to Champion Marketing for EDS Brands Ltd? If you're a marketing enthusiast with a strategic mind and a passion for the B2B tech and cybersecurity space, then we encourage you to apply! The EDS Brands team is excited to hear from you! Location: Office-based
Head Chef – High-End Rosette level Restaurant Location: New Forest, Hampshire Salary: £41,250 + £2,000-3,000 Service Charge + Temporary live-in available + Amazing Benefits A Little bit about our amazing client Our Client is currently operating a luxury** 3AA Rosette** luxury fine dining restaurant within the outskirts of Southampton. We require an expert Head Chef who is used to a menu which is always curated from seasonal inspirations . This luxury restaurant is heavily influenced and guided by the exceptional variety and quality of local ingredients available in the New Forest including the home grown organic produce which has been picked straight from the restaurant's very own garden. Overall the restaurant wants to maintain their legacy for the amount of care which goes into creating every single bite . They do this by only using the freshest local produce available to help create the perfect hand crafted Dishes . Who is our future head chef ? - We will need someone with a lot of kitchen management experience within a rosette / Michelin star restaurant due to the current restaurant's high standards . - Make sure to have passion with every dish in which you create curating perfection every time - To Maintain Adaptable and organise with a participative mindset to your work - To have retained an excellent knowledge of technical and classic cooking skills - Maintain strong Leadership skills to adapt and challenge the team in a rewarding but professional environment . As a head chef you will be working closely with the executive chef throughout your shift . You will help manage rota’s , cost , and manage stock to maintain . You will also make sure that food service is delivered cost efficiency and resource optimisation , but ensure that quality control is always maintained to the highest standard . As an Head Chef it would be your responsibility to also enforce strict health and safety message and HACCP procedures to ensure chemicals , food , machinery and staff within the kitchen . This role is a full time permanent position which will include working 48 hours per week and own transport would be required due to the location of the restaurant . What's in it for me ? - Extremely competitive salary of £40,000 plus tips - Annual Salary review to maintain competitive within the market - Free gym membership - Get your birthday off to relax ! - Well deserving discount for yourself plus friends and family Discounts Now are you reading this job advert reaching for your chef hat as your eager to get started ? Please apply using current job bored your on or alternatively apply by sending cv
Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.
We are looking for an organised, experienced and friendly office assistant to work with our Operations Lead to support the operations of our busy Nursery/ Early Years School. Little Jungle is an OFSTED ranked Outstanding Early Years Provider in Peckham / East Dulwich (South East London), working with 85 children each day split across two locations. Typical responsibilities will include: Answering the phone and door Ensuring the smooth running of the office Buying resources Filing and record keeping Managing our suppliers Managing communications to staff and parents Managing petty cash and card payments Supporting with printing and document management Managing our calendar Maintaining our children’s library Booking children's extra day / session bookings Supporting all teams with additional administrative items Supporting the Operations Lead with health and safety matters if required Supporting the Operations Lead to ensure that fire drills checks are conducted and documented Supporting the Operations Lead to carry out staff inductions Supporting the Operations Lead with new admissions management Supporting the Operations Lead with staff scheduling and shift creation Dealing with faults and contacting contractors Who you are: Hold a proven track record of working in similar roles with excellent references Passionate about children and making the world a better place Structured, strong, kind and confident communicator Able to work in a fast paced environment, to deadlines and without compromising on quality Problem solver, able to think on your feet and keen to take on new challenges Take pride in helping others and going the extra mile Have a can do attitude and outgoing character Computer literate, and able to use MS Office confidently Benefits of working at Little Jungle include: Highly competitive salary 28 days annual leave, plus the Christmas, and summer shutdown period, and your birthday day off (works out to around 37 days a year) Ongoing training and development opportunities Social and team building events Free breakfast, lunch, dinner (tea) and refreshments Employer contribution Pension Scheme Bike to work scheme Annual clothing allowance Additional days off and bonus scheme for long-term (over 5 years) service If you have the relevant experience and mindset and want to join a fun and dynamic team to make a difference to children’s’ lives then we look forward to receiving your application. Note: All positions offered are subject to a clear Enhanced DBS and suitable references being obtained. Job Type: Full-time Salary: £27,350.00 per year Benefits: Discounted or free food Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Peckham, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person
Supervise and manage day-to-day office operations, including facilities management, maintenance, and supplies procurement. Ensure a clean, safe, and well-organized work environment for employees and visitors. Provide administrative assistance to executives and department heads, including calendar management, travel arrangements, and correspondence. Coordinate meetings, conferences, and special events, handling logistics and preparations as required. Serve as a central point of contact for interdepartmental communication and coordination, fostering collaboration and information sharing. Streamline workflows and processes to improve operational efficiency and effectiveness. Manage human and material resources effectively, including budgeting, forecasting, and resource allocation. Oversee vendor relationships and contracts, negotiating favorable terms and ensuring compliance with service agreements.
📍The Raffles at The OWO YOUR MISSIONS : • Support the Manager, to achieve the stated objectives in sales, cost control, employee retention, health and hygiene standards and to ensure an enjoyable guest experience whilst maintaining profitability. Main responsabilities : • Create a seasonal drink menu. • Prepare mixed drinks by selecting and mixing ingredients according to recipes. • Conduct beverage/cocktail trainings focusing on innovation and improving guests experience. • Responsible for the bar upselling program ensuring the process is completed in a timely manner and according to SOP. • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. • Prepare Store requisitions and Bar requisitions. • Extensive knowledge of classic and modern mixology, spirits and bar service • Conduct weekly training sessions with all bartenders as well as regular training on wine and cocktails. • Maintain the product quality, by checking beer pipes, cordials, juices etc. • In the absence of Assistant Manager, Bar or Manager, Bar take responsibility of all operational issues. • Any other duties as assigned. Skills, Experience & Educational Requirements • Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant • International experience preferred • Excellent communication, interpersonal and leadership skills • Committed to and passionate about the food and beverage industry • Willing to work flexible hours . • Have a valid work permit visa
We have an exciting opportunity to work for a rapidly growing bookkeeping and management consultancy company with an extensive portfolio of clients from different company sizes. We are looking for a full-time office/business support manager with a strong financial and bookkeeping skill set to look after both, the general accounting and financial management of the business as well as the day-to-day tasks of managing a busy consultation company. These will be the core tasks but it will also mean carrying out general office manager tasks. You will be responsible for the day-to-day management of other office staff members. You will be expected to thrive from having a varied workload and being happy to assist in other financial and non-financial duties as required. Strong organisational skills are essential for this role as well as a willingness to work towards the company's rapid growth. The role: Specific activities will include (but not be restricted to) - Developing and implementing financial and operational strategies to optimize profitability, and efficiency, and support company objectives. - Planning work schedules, delegating responsibilities and assigning tasks effectively. - Managing correspondence and inquiries related to accounting records, financial position and sales data. - Ensuring that the latest version of policies and standards are approved before effectively publishing these. - Ensuring administration and departmental activities are in line with the latest standards. - Planning, organising and coordinating activities and resources across other offices, including preparing and managing budgets, forecasts, and financial reports with accuracy and timeliness. - Conducting thorough analysis to identify trends, risks, and improvement opportunities. - Monitoring cash flow, liquidity, and financial performance metrics, providing actionable recommendations. - Overseeing accounts payable, accounts receivable, and payroll functions to ensure efficiency and compliance. - Manage relationships with external stakeholders. - Lead and mentor team members, fostering a culture of excellence, collaboration, and growth, - Controlling purchases, managing purchase orders, and overseeing invoice management and bank reconciliation. - Liaise with team members to provide accurate cost information, assist in quotation preparation, - Recording and monitoring office expenditure and budget management, including expense management, petty cash, and staff overtime. - Assist the Director and Senior Management Team in all high-level financial management and decision-making. Personal Profile and Essential Experience: - Bachelor's degree in Finance, Accounting, or related field; - Proven experience (5+ years) in a management role, - Excellent analytical skills, with the ability to interpret complex financial data and communicate insights effectively. - Proficiency in financial modelling, forecasting, and budgeting tools - Demonstrated leadership capabilities, with the ability to inspire and motivate cross-functional teams. - Exceptional interpersonal skills, with the ability to build positive relationships and influence stakeholders at all levels. - Results-oriented mindset, with a focus on driving continuous improvement and achieving business objectives. - High level of integrity, professionalism, and attention to detail, with a commitment to upholding ethical standards. - Highly organised, and commercially responsible, able to manage sensitive data confidentially. - Excellent administration and communication skills, both written and verbal, with a high level of attention to detail. - Flexible working attitude, with a can-do team player approach. - Proficient in MS Office applications. - Must be proficient in the use of Xero accounting for both data entry and analysis and bookkeeping. Job Type: Full-time Salary: £28,000 - £30,000 per year Schedule: Monday to Friday (37.5 hours) Education: Diploma of Higher Education (required) Experience: Management, 5 years (required) Work Location: In person Application Deadline: 29/03/2024
Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.
Position Summary: We are looking for a highly skilled and experienced Senior Techno-Functional Project Manager with expertise in SAP EWM (Extended Warehouse Management), data migration, and preferably SAP BTP Clean Core. The ideal candidate will have a solid background in managing complex projects and possess a deep understanding of both technical and functional aspects within the SAP landscape. Key Responsibilities: - Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and timeline tracking. - Collaborate closely with cross-functional teams, including business stakeholders, IT developers, solution architects, and external vendors, to ensure successful project delivery. - Provide technical leadership and guidance in SAP EWM implementation projects, including configuration, customization, and integration with other SAP modules or third-party systems. - Oversee data migration initiatives, ensuring data quality, integrity, and compliance with regulatory requirements. - Drive adoption of best practices and standards in SAP EWM implementation and data migration processes. - Act as a liaison between technical teams and business stakeholders, translating business requirements into technical solutions and vice versa. - 7. Mentor junior team members and provide expertise in SAP EWM and related technologies. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field. - Progressive experience in project management, with a focus on SAP EWM implementation, data migration, and related technologies. - Strong expertise in SAP EWM configuration, customization, and integration with other SAP modules or third-party systems. - Hands-on experience with SAP BTP Clean Core is preferred. - Proven track record of successfully managing complex projects, delivering results within budget and timeline constraints. - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and attention to detail. - SAP certifications in relevant modules (EWM, S/4HANA) are a plus.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday