Head of customer experience jobs in United Kingdom

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.

JACUZZI restaurant, known for its charming villa-style ambiance, is looking for a passionate and experienced WAITER / WAITRESS to join our BIG SQUADRA - are you up for the challenge? OUR OFFER: 💰Highly competitive salary up to £17/h plus Hourly Tips ❤️‍🔥 Full-time role 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift 🌸 Free access to Open-Up for Mental health and well-being support 🏆 Employee of the Month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑‍🤝‍🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team building and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉You will be part of a BIG Floor team! 👉You will guarantee the quality of service in the dining room: you ensure a "Big Mamma style" service, delivered with speed and accuracy 👉You will master the knowledge of our products, wines and cocktails and participate in the training of the more junior CDRs 👉Embody Big Mamma values: you adopt a warm, smiling, professional attitude towards the customer, help your colleagues during service and adopt a "problem solver" attitude. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as Head Waiter/Waitress is essential 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes 21 restaurants between France, UK, Germany and Spain.

JACUZZI's KITCHEN TEAM is looking for a superstar DEMI CHEF DE PARTIE to join our HOT SECTION team, passionate about Italian cuisine🍝 - are you up for the challenge? OUR OFFER: 💰Highly competitive salary of up to £16,94 p/hour + hourly tips ❤️‍🔥Full time role: 2 double shifts - 3 single shifts and 2 consecutive days off per week 🔗Permanent contract 🏝️ 28 days paid holiday 🍝 Meal on shift 🏆 Employee of the month award- 📈 Regular performance reviews and wage evaluations - 🤑 Employee discount on food and drink at our restaurants 🧑‍🤝‍🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 You will be part of a BIG kitchen team! 👉You will contribute to the preparation for your section, deliver a flawless service, oversee and assist the Commis Chefs and report to the Head Chef YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a chef in Italian cuisine/similar role is required 🍕English intermediate, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes 21 restaurants between France, UK, Germany and Spain.

Hours: Sunday: 11:00 AM - 9:30 PM Monday to Thursday: 11:30 AM - 9:30 PM Friday (Summer Only): 11:30 AM - 3:00 PM Saturday (Winter Only): 6:00 PM - 11:00 PM Salary: Competitive, based on experience, with performance-based incentives About Us: We are a well-established takeaway shop in Edgware with a strong local customer base. We are seeking a dynamic and experienced Restaurant Manager to help us drive growth and ensure our team and customers are well taken care of. Key Responsibilities: Increase Sales: Develop and implement strategies to boost sales and reach weekly order targets. Team Management: Lead, motivate, and manage a small team of staff, ensuring they have everything they need to perform their duties effectively. Customer Service: Maintain excellent customer service standards, ensuring every customer has a positive experience. Operations: Oversee daily operations, including inventory management, scheduling, and maintaining a clean and welcoming environment. Initiative: Work proactively to identify and solve problems, improving efficiency and customer satisfaction. Performance Goals: Achieve and exceed sales targets, with performance-based benefits as a reward for meeting goals.

We are looking for a talented head waiter/waitress to join our team here at ROKA. Our head waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements • A passion for delivering an exceptional guest experience, hunger to learn and lead from the front • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today. Required skills: Fine Dining Experience, Fast-Paced Experience, Leadership, team work, Management, Knowledge of Wine Pairings, Guest Experience Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

We are looking for enthusiastic Kitchen Leaders who support, train and coach our lovely team members to consistently produce delicious food for our customers to enjoy at OATIS Queensway! Our leaders are essential to the smooth running of the shift and take ownership to guarantee the success of our stores alongside with our Managers, being the eyes and ears for the back of house operations. You will also gain relevant skills and knowledge that can lead to management opportunities. This is a great opportunity for anyone who wants to be part of an exciting new concept with lots of opportunity to grow! Responsibilities: Previous leadership experience in a brunch style or food service kitchen within a high-end food & beverage environment; which includes working within a kitchen team. You’ll work as a key dynamic of the brunch kitchen team. Your role will require you to independently to run the service of food in the café. You are accountable for the quality of food served in the café so work to high standards and follow dish specifications precisely. Preparing ingredients, cooking, warming, plating, and finishing dishes for service. You’ll be receiving products from both the CPU and external suppliers and do this accurately to manage portioning, rotation and wastage appropriately. Knowledgeable and passionate you’ll promote our menu and food quality by talking to and educating your fellow team and customers. You diligently maintain Food Hygiene standards, Health & Safety standards, and ensure proper food safety standards in the kitchen by implementing and following our policies and procedures, labelling, rotation, and cleaning routines, amongst others. You ensure that you keep refrigeration and freezers organised, ensure all food and other items are stored properly, and regularly deep clean equipment.

We are looking for a driven Assistant Restaurant Manager join our team here at Oblix. Our Assistant Restaurant Managers are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same. Life at Oblix Oblix is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, at any level, means you really can really forge a career as individual as you are. The requirements Previous experience as an Assistant Restaurant Manager or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service awards to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across Zuma, ROKA, Oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: Team Management Skills Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

Job Description We are excited to announce an opening for a dedicated and dynamic Team Member at our bustling Pizza, Bubble Tea, and Pretzel Shop! We're seeking individuals who are passionate about delivering exceptional customer service and are eager to learn about our diverse product range. Responsibilities: - Prepare and serve a variety of pizzas, bubble teas, and pretzels. - Ensure high-quality standards in food preparation and presentation. - Engage with customers, taking orders and processing payments. - Maintain cleanliness and organization in the shop. - Learn and adapt to different roles within the shop. Requirements: - Prior experience in food service, particularly with pizza, bubble teas, or pretzels. - A willingness to learn new skills and adapt to different roles. - Strong communication and customer service skills. - Ability to work in a fast-paced environment. - Flexibility in working hours, including weekends and evenings. What We Offer: - Flexible working hours. - A friendly and upbeat work environment. - Opportunities for professional growth and skill development. If you have a passion for food and love working in a dynamic team, apply now to join us!

We are currently seeking a highly skilled and experienced Head Waiter/ Waitress to join our prestigious corporate office. This is and exciting opportunity for individuals who have a strong background in 5 - star hotels, fine dining and banqueting. Key requirements: Minimum 3 years of experience in a similar role within a 5- star hotel or fine dining establishment. Proficient in delivering exceptional service and maintaining high standards of customer satisfaction. Excellent knowledge of fine dining, etiquette and protocols. Physically fit and capable of handling demanding tasks. Exceptional interpersonal skills with the ability to communicate effectively with clients and colleagues. Flexibility to work any shift from Monday to Friday. A commitment to professionalism and maintaining a positive attitude. Responsibilities: Oversee the dining area and ensure smooth operations during meal times. Train and supervise the waitstaff, Ensuring they deliver exceptional service. Coordinate with the kitchen and ensure timely delivery of meals to guests. Maintain cleanliness and organization of the dining area. Handle guest inquiries, concerns, and complaints with professionalism and efficiency.

📣 Job Opportunity: Head Waiter/Waitress for Corporate Office 🍽️ We are currently seeking a highly skilled and experienced Head Waiter/Waitress to join one of our prestigious client's corporate office. This is an exciting opportunity for individuals who have a strong background in 5-star hotels, fine dining, and banqueting. Key Requirements: Minimum 3 years of experience in a similar role within a 5-star hotel or fine dining establishment. Proficient in delivering exceptional service and maintaining high standards of customer satisfaction. Excellent knowledge of fine dining etiquette and protocols. Physically fit and capable of handling demanding tasks. Exceptional interpersonal skills with the ability to communicate effectively with clients and colleagues. Flexibility to work any shift from Monday to Friday. A commitment to professionalism and maintaining a positive attitude. Responsibilities: Oversee the dining area and ensure smooth operations during meal times. Train and supervise the waitstaff, ensuring they deliver exceptional service. Coordinate with the kitchen and ensure timely delivery of meals to guests. Maintain cleanliness and organization of the dining area. Handle guest inquiries, concerns, and complaints with professionalism and efficiency. Contract Details: Type: 0 hours contract. Working Days: Monday to Friday (no weekends). Pay: £18 per hour. If you have the required experience and skills to excel in this role, we would love to hear from you. Note: Only shortlisted candidates will be contacted for an interview.

''PLEASE READ THE FULL JOB DESCRIPTION BEFORE YOU APPLY '' Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed - Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday - Pay Rate: - £17 per hour - If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! - Note: Only shortlisted candidates will be contacted for an interview. - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 1 year (preferred) - Bartending: 1 year (preferred) - Ability to Commute: - London, EC4V 4AA (required) - Ability to Relocate: - London, EC4V 4AA: Relocate before starting work (required) - Work Location: In person - Edit job-OpenView public job page - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 5 years (preferred) - Bartending: 1 year (required) - Work Location: In person - Edit job - Open View public job page

Overview: We are seeking a dynamic Marketing Executive to join our team. The ideal candidate will have a passion for marketing and possess strong analytical skills. This role offers an exciting opportunity to contribute to the growth and success of our company. Job description:- -Discusses business methods, products or services and targets customer group with employer or client to identify marketing requirements. -Compiling, distributing and presenting ideas, information and strategies -Coordinating promotional activities, events and interviews -Managing production and performance of multimedia content -Writing and proofreading creative copy -Will be conducting thorough market research, discussing possible changes that need to be made in terms of design, price, packaging, promotion etc. -Develops digital marketing strategies, such as the use of social media, to promote products, brands or services and presents options to the client Responsibilities: - Develop and implement strategic marketing plans to drive business growth - Analyse market trends and competitors to identify opportunities for improvement - Lead marketing projects from inception to completion, ensuring timely delivery - Oversee email marketing campaigns and analyse performance metrics - Utilise Excel for data analysis and reporting purposes - Demonstrate strong leadership skills to motivate and guide the marketing team Experience: - Proven experience in a marketing role, demonstrating proficiency in project management - Familiarity with email marketing platforms and strategies - Excellent IT skills, including proficiency in Microsoft Excel - Strong command of the English language, both written and verbal - Organisational skills with the ability to multitask effectively Join us as a Marketing Executive and be part of a dynamic team driving innovative marketing strategies to achieve business objectives. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year

RECEPTION MANAGER- NEW OPENING - AMBASSADORS CLUBHOUSE Salary - Up to £50,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Description: A unique opportunity for an ambitious Sous Chef! Pear Tree Cafe Battersea Park is a 300+ cover independent all-day cafe/restaurant set in the middle of this stunning London park. We have an immediate vacancy for a self-motivated and well-organised Sous Chef to run the kitchen, along side a Head Chef. Serving breakfasts, brunches, light lunches, bar snacks and sourdough pizzas, the cafe will cater for both eat-in and takeaway customers. Its open from 8.00am until dusk and we extend our hours and offering for summer evenings with informal park dining. The food and dishes are fresh and thoughtfully crafted, menus are seasonally driven, with an emphasis on quality and provenance. Our food has a fantastic reputation and we are hoping to find the right candidate to grow with us, evolve our style and contribute directly. As Sous Chef, you will be responsible for all aspects of the day to day running of your kitchen, including: Managing and training the team of up to 10 chefs and KPs Kitchen service Driving sales Quality assurance Food G.P. Stock management Health, Safety and Hygiene Compliance with statutory regulations and legislation Promoting the goals of the organisation on a daily basis with each employee Required skills and experience: · Minimum of 1 years as a Sous Chef in a similar unit · Boundless energy and enthusiasm · Strong team leader · Customer focused · Financially aware We are looking for an enthusiastic professional Sous Chef capable of running an efficient all-day kitchen, leading by example, and mentoring staff. You must be comfortable taking direction from the business owners and be able to operate as a member of a management team, working to the same end goals, with customer experience being paramount. Previous experience in a similar unit is essential, as is catering for high volumes. Benefits: Salary: £19.00 p/h depending on experience Company Pension Scheme Meals and drinks whilst on duty Full Time / Part Time: Full Time Position: Sous Chef Years of Experience needed: 1 year as head / sous chef Pay: £42-44k pa / £19 pa

Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Qualifications Minimum 3 years experience as a Supervisor in hospitality industry Excellent communication skills The ability to demonstrate great team work Lead by example - in attitude, work ethic and appearance Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Brooklyn Pizza Crew serves New York style pizza alongside craft beers and a variety of other great offerings. As an independent but growing company with shops on Fulham Road (SW6) and All Saints Road (W11), we are seeking motivated, passionate, and dedicated Head Pizza Chefs and Pizza Chefs who share our values and want to make a real difference to the business. We value individuals who push the boundaries of hospitality, have their own voice, and love pizza as much as we do. With opportunities for growth and progression, we welcome both full-time and part-time chefs who have Health and Hygiene certificates, preferably with experience in pizza and dough, and who are available to work a mix of shifts, including days, evenings, and weekends. We recognize the importance of work-life balance and strive to create a flexible, supportive work environment. Join us to help propel our brand forward into new territories and create delicious meals our customers adore!

Atlantic Renewables are a reputable Solar PV installer who are specialists in installing Solar PV, Battery Storage Systems and EV Charging Points. We are looking to expand our installation team, so we are seeking Roofers with experience of working with Solar PV on both commercial and residential properties. The Role: You will be a valued member of the Atlantic Renewables installation team. Please note this is a permanent role where you will be directly employed by Atlantic Renewables. Whether you are up on Commercial or Domestic roofs, you will be installing mounting equipment, and the Solar Panels themselves, to Atlantic Renewables standards. On Domestic properties, you will be representing the company, so must have a professional demeanour. General site maintenance such as moving panels or tidying the site will be required. At Atlantic Renewables we always use fully compliant scaffolding for access to the panel installation locations, but being comfortable on a ladder or at height is key. The Person: Atlantic Renewables are passionate about helping customers reduce their carbon footprint and are proud to work in the Green Energy Industry. We seek an individual who shares our values and is prepared to learn new skills; a passionate person with a "get it done" approach, who can make decisions, be disciplined, and uphold our company values. The heart of the business is based around professionalism and providing an honest and exceptional service so we are looking for someone who represents these values also. Requirements: - 2 years of experience roofing - Full UK driving licence - Located within an hour of our warehouse in Manchester M16 9HQ, but able to work away on occasion - Able to work efficiently alone and as part of a team - Must be a responsible & well-mannered individual - Must be a roofer and able to demonstrate ability of following basic roofing tasks: - Strip and Re-Slate - Repair Slates - Battening - Lead Work - A full DBS/CRB check is required by the applicant - A full driving license check will be made - 2 references from previous employers will be required Desirable skills: - IPAF license - CSCS Card - Telehandler license/fork lift truck license - Experience installing Solar PV Benefits: - Company pension - Cycle to work scheme - Health & wellbeing programme - On-site parking - Private medical insurance - Sick pay Job Type: Full-time, Permanent Salary: £25,000.00-£35,000.00 per year dependant on skill level/experience Pay: £10.73-£24.54 per hour Schedule: - Monday to Friday - Occasional weekend work offered - Overtime Benefits: - Company car - Company pension - Cycle to work scheme - Discounted or free food - Free parking - Gym membership - On-site gym - On-site parking - Private medical insurance - Sick pay - Transport links Schedule: Monday to Friday Experience: Roofing: 1 year (preferred)

Head Chef We are an authentic Italian restaurant in Barnet. That is why we’re looking for a driven and passionate Chef to join us and to help us offering our best possible dining experience to every single customer. The Role for the new Chef to join us who has a genuine drive, ambition and desire to make it to standout from the rest! As a Chef you will: • Have a keen interest to prep and cook great quality Italian cuisine. • Lead your kitchen, owning all processes including health and safety, stock management, ordering and staff development. • Be able to work in a fast-paced environment. • Have a desire to grow your skills and career as a Chef. • Be financially accountable. • Constantly monitor and develop your kitchen team. • Play a crucial role in helping us achieve our mission •Italian dining experience and ensuring repeat custom. For more information please feel free to contact us.

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00

1833 is seeking the third pillar of our leadership team and a new head of kitchen or head chef. Our 120 cover restaurant, cocktail bar and terrace in Southwest London is beautifully designed and ready for someone who is looking for a permanent home and a place to make their name. If you're passionate about deluvering outstanding food, have a proven track record of leading the delivery of high wualitu culinary operations, and are looking for an exciting new challenge in a fresh, exciting new environment that's agile and fun, we'd love to hear from you. You should be passionate about every dish sent out, enjoy problem solving, be able to think creatively and be considerate of the commercials - balancing customer experience and cost and work well as a team always. We want great not good, so are looking for people really ready to step up and accelerate their career and skills with us. You must have super high standards, a keen eye for details and a desire to always be improving and learning. You will be confident managing people to get the best from them. Be organised, unafraid of the admin (!) and set a good example - you should naturally being guest oriented and inventive. Always seeking to delivery the very best food possible, quickly and consistently.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervison of a particular Food and Beverage Shift, ensuring high standards of service and cleaniness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delagating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Shift Leader, you will need the following qualities and skills. Experience of working in a Food and Beverage department within a medium to large hotel. Attention to detail Excellent customer service skills Supervisory experience, is preferred, but not neccessary for this role. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £25869.64 - £25869.64 per annum A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervision of a particular Food and Beverage Shift, ensuring high standards of service and cleanliness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delegating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

We are seeking a Front Of House Manager to lead and support our team of beauty experts work 5 days per week between the hours of 9am-8pm. you will provide consultations to our Expert Partners, maintain and improve services, ensuring they are carried out in a professional manner at all times. You will be writing treatment protocols and suggesting products to our Expert Partners that meet our clients’ needs. you are required to be customer-service oriented and are familiar with a wide range of beauty products. you should be a beauty expert, up-to-date with all the latest trends and able to offer exceptional service to our service providers. Must have experience in dealing with customers, sales and must be familiar with ordering and maintaining stock along with dealing with our international partners Responsibilities: • Manage the booking diary • Manage the opening and closing of the business. • Manage staff scheduling. • Give 5 star customer service. • Upsell products and treatments • Take advantage of retail opportunities when engaging with clients • Handle customer enquiries, complaints, and concerns. • Handle issues that arise during service delivery. • Increase product sales through effective customer service and promotion. Job Types: Full-time, Permanent Pay: £30000-£35000 per annum Benefits: • Company pension • Employee discount • Health & wellbeing programme • Store discount Schedule: • 8 hour shift • Day shift • Weekend availability Supplemental pay types: • Commission pay Experience: • Customer service: 1 year (required)