Head of customer experience jobs in United Kingdom

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

About the job Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. Job Description We are currently looking for a Reservations Manager to join our office team at Mama Shelter London. The Reservations Manager is entrusted with overseeing all aspects of the reservations department and reports to the Director of Revenue Management. The Reservations Manager will be an upbeat and inspirational leader and will ensure consistent, flawless communication between our guests and internal teams. The Reservations Manager will be able to follow clear step-by-step processes and confidently use our systems (Opera, TARS, iDeas, etc.), ensuring guest details and specific information is always recorded in a clear and easy to understand way for our teams. The Reservations Manager will support the Sales team by handling the groups after being contracted, you must be organised and will be required to know Delphi. The Reservations Manager will be able to provide all necessary information to any department regarding upcoming booking, you will work closely with the Front Office Manager and the Sales. Qualifications Your experience and skills include: - Having full responsibility for the reservation department and being the main point of contact in resolving any issues that may arise - Lead, train and ensure that the reservations team are providing a great customer service to all customers and clients. - Be competent and confident, and able to train in the use of all the systems currently used. Additional Information Accor & Ennismore experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Department: Reservations The company Entre les studios d’artistes, le Père Lachaise, la « campagne à Paris » et les ruelles pavées et sinueuses, on devine les silhouettes d’Édith Piaf, Oscar Wilde, Jim Morrison et d’autres grands artistes. Mama s’est installée près de la petite ceinture, voie ferrée de l’ancien Paris, juste devant La Flèche d’Or, temple parisien de la scène européenne pop rock. Sensuelles et élégantes, les 170 chambres, entièrement conçues par Philippe Starck, vous attendent avec leur literie 5 étoiles et leur décoration décalée. Le restaurant propose des plats simples, faits maison, imaginés par Guy Savoy, à partager entre amis autour de grandes tables. Au gigantesque bar îlot, à la pizzeria ou sur la terrasse, vous croiserez sûrement le chemin de poètes américains ou de peintres japonais. Les beaux jours, le rooftop invite à dîner et à siroter un verre, en laissant son regard se promener sur la ville. À l’abri des intrusions du monde extérieur, Mama est là pour vous, gorgée de l’énergie de la ville et aussi chaleureuse et confortable qu’un chez soi.

Job Title: Café Manager Location: Turnham Green, London Salary:** Competitive, based on experience** Hours: Full-time Are you a passionate and motivated individual with a love for hospitality? Do you thrive in a fast-paced, customer-focused environment? If so, we have the perfect opportunity for you! We are a small, independent café located in the heart of Turnham Green, known for our welcoming atmosphere, quality coffee, and delicious homemade treats. We’re on the lookout for an experienced and enthusiastic Café Manager to lead our team and help take our café to the next level. Key Responsibilities: - Oversee day-to-day operations, ensuring smooth and efficient service. - Lead, motivate, and train a small team of staff, fostering a positive work environment. - Manage stock levels, supplier relationships, and order supplies as needed. - Deliver excellent customer service, building relationships with our loyal customers. - card payments and ensuring financial accuracy. - Monitor health and safety compliance, maintaining a clean and safe environment. - Develop new ideas to enhance the café’s menu, promotions, and overall customer experience. What We’re Looking For: - Proven experience in a similar café or hospitality management role. - Strong leadership and organisational skills. - A genuine passion for great coffee, food, and customer service. - Ability to work under pressure in a fast-paced environment. - Hands-on approach and willingness to get involved in all aspects of the café’s operation. - Knowledge of food hygiene and health and safety regulations (Level 2 Food Hygiene preferred). What We Offer: - A friendly and supportive work environment. - Opportunity to make a real impact in a growing independent business. - Competitive salary with potential for performance-based bonuses. - Discounts on food and drink. If you’re ready to bring your energy and expertise to our café, we’d love to hear from you!

We are looking for enthusiastic and customer-focused supervisor to join our Kings cross team ! As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: - to be flexible and have previous experience in customer-facing role - be an excellent communicator and good at managing a team - be able to work under pressure - positive and friendly attitude - knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.

About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits

Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Organise ROTAs, in charge of staffing and hiring for the store - Full P&L responsibility for the store from labour cost to cost of food to operating costs - In charge of stock takes, new product development, customer feedback & reviews - In charge of forecasting materials needed for the store and ordering in advance from suppliers - Be able to roll up your sleeves and take charge of all tasks around the shop - lead the team by example and be prepared to take responsibility - Ensure food safety & hygiene guidelines are followed at all times - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery - All in all a responsible and excited store manager who has a sense in food and passion for quick service restaurants - Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation and management in restaurant industry - Attention to detail and always being on time - Computer skills and ability to prepare presentations & work with Excel files - Ability to connect with & charm customers as well as explain food concept to new customers and attract customers into the shop - We offer competitive pay (£31k + up to £5k bonus per year) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and the restaurant chain business, apply to this job. - Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.

Overview: We are looking for a dedicated and customer-focused Restaurant Manager to join our team at a busy takeaway restaurant. The ideal candidate will ensure the smooth operation of the restaurant, create a welcoming environment, and deliver outstanding service to our customers. This role combines overseeing day-to-day operations, managing staff, maintaining inventory, and ensuring a high standard of customer experience. Key Responsibilities: As the Restaurant Manager, you will be responsible for overseeing daily operations, ensuring orders are processed efficiently, and making sure that customer needs are met promptly. You will maintain a clean, organized, and safe environment, ensuring that health and safety protocols are followed. It's essential that the restaurant remains hazard-free for both customers and staff. In addition to managing operations, you will lead and train restaurant staff, cultivating a positive and productive team atmosphere. You will also be responsible for organizing promotions, special offers, and menu changes, aiming to boost customer engagement and sales. About You: The ideal candidate will have strong leadership and organizational skills, with the ability to multitask in a fast-paced environment. A customer-first mentality, excellent communication skills, and a proactive approach to problem-solving are essential. While prior experience in a restaurant management or customer service role is preferred, we value enthusiasm, a strong work ethic, and a willingness to learn. Work Environment: This position requires flexibility, including availability during peak hours such as evenings, weekends, and holidays. The role will involve physical tasks, including managing stock, overseeing cleaning duties, and ensuring the restaurant runs smoothly at all times. Why Join Us? As a Restaurant Manager, you’ll be part of a dynamic, fast-paced environment where your efforts directly impact the success of the restaurant. We offer opportunities for growth, hands-on experience, and a supportive team that values collaboration and hard work

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour

WAITER/WAITRESS - HOPPERS ST CHRISTOPHERS PLACE Salary - Up to £13 per hour Schedule - Full Time Experience - 1 year in a quality restaurant Hoppers St Christophers Place are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all thing’s food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for an opportunity in an award winning, critically acclaimed group. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

Assistant General Manager 35k full time PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE Join our new and exciting concept at Oystercatcher Greenwich! Set in a stunning riverside location with great views, we’re looking for an enthusiastic and driven assistant manager to join our team and help us create unforgettable experiences for our guests. About Us Oystercatcher Greenwich is more than just a venue; it’s a vibrant destination combining exceptional hospitality with an innovative approach to dining. With a prime location and a passionate team, we are committed to delivering excellence in every detail. The Role As AGM, you will play a key role in the day-to-day running of the venue, ensuring smooth operations, exceptional customer service, and team motivation. Reporting to the General Manager, you will lead by example and act as a role model for the team. Key Responsibilities • Oversee daily operations, ensuring a seamless guest experience. • Manage and motivate the team, fostering a positive and supportive work environment. • Handle customer inquiries and resolve any issues efficiently. • Ensure all health, safety, and hygiene standards are maintained. • Assist with staff training and development. • Monitor stock levels and liaise with suppliers as needed. • Support management with administrative tasks and reporting. About You We’re looking for a proactive and enthusiastic individual who thrives in a fast-paced environment. You’ll have: • Previous experience in a supervisory or managerial role within hospitality or a similar environment. • Strong leadership and communication skills. • A customer-focused mindset with a passion for delivering exceptional service. • The ability to remain calm under pressure and solve problems effectively. • A positive attitude and a willingness to get stuck in. What We Offer • Competitive salary • The opportunity to be part of a brand-new concept in a unique location. • Training and development opportunities to help you grow in your career. • A supportive and dynamic team environment. How to Apply If you’re excited about this opportunity and ready to take on a key role in our team, we’d love to hear from you! Apply today to join Oystercatcher Greenwich and help us bring our exciting new concept to life.

We are looking for two Restaurant Managers to co-lead operations, ensuring smooth day-to-day management while fostering a positive, collaborative work environment. Darjeeling Express is not just a Michelin-listed restaurant; it is a movement rooted in social impact, community and the power of food to transform lives. The heart of Darjeeling Express lies in its all-women kitchen team, many of whom had no prior professional cooking experience but brought with them the rich culinary heritage of their homelands. We believe strong leadership transcends industry experience. We are looking for applicants who have experience managing teams of ten or more, are passionate about inclusive leadership and are detail oriented. Hospitality experience is not essential. We are open to candidates from all industries who demonstrate the right leadership skills. About the role Working in partnership with another manager, you will be responsible for: - Overseeing restaurant operations and ensuring an excellent customer experience. - Supporting and managing a diverse team, fostering an inclusive and collaborative culture and being a team player. - Streamlining and optimising processes to enhance efficiency. - Managing supplier and vendor relationships. - Understanding and translating financial information to guide decision-making. What we are looking for We are seeking leaders who bring the following skills and qualifications: - Proven management experience (3-5 years) of teams of ten or more in any industry. - A passion for inclusive leadership and building strong teams. - Good organisation, timekeeping and communication skills. - Basic proficiency in Excel. - A self-starter mindset with strong attention to detail, particularly around regulatory requirements. - An ability to read and understand financial information. - Proven experience in developing a customer-centric culture. What We Offer - A total compensation package of £35,000–£50,000 per year, including tronc (dependent on experience). - A flexible work environment, with job share options available. - We encourage applications from parents, carers, or anyone who requires a flexible arrangement. - The opportunity to make a meaningful impact in an environment that values food justice, equal opportunity, and collaboration. Additional Information - This is a full-time, permanent position, ideally starting as soon as possible. - Applicants must have the right to work in the UK.

PYTHON DEVELOPER ABOUT AVATSTAR At Avatstar, We are proud to help people be happy with the connection of our app. It provides users with creating their own personal avatar, best friend or partner, with our renowned revolution we hope to make our service spread to everyone. ABOUT THE ROLE We are looking for an experienced python developer to join our team . Reporting to the head of technology. You will be responsible for designing code, deploying development projects in the python language, producing insightful reports and presentations to drive business upward. If you enjoy working in a fast-paced and collaborative environment, we encourage you to apply for this exciting role. We offer industry-standard compensation packages, relocation assistance, and professional growth and development opportunities. RESPONSIBILITIES Developing applications using the python programming language. Involvement in all aspects of the software development life cycle, from requirements gathering to testing and deployment. Working closely with other members of the development team, as well as customers or clients, to ensure that applications are developed according to specifications. Testing applications thoroughly before deployment to ensure that they are free of errors. Deploying applications and providing support after deployment, if necessary. Updating software programs as new versions become available. LOCATION AND COMMITMENTS Fun, flexible work environment. Permanent, Remote hiring working 40 hours per week. Weekend and evening work is highly likely. REQUIRED SKILLS AND QUALIFICATIONS Bachelor's degree in computer science, Engineering, or related field. Minimum of 5 years of experience in Python development and software engineering. Strong understanding of object-oriented programming and design patterns. Experience with web frameworks such as Django or Flask. Proficiency in RESTful APIs and microservices architecture. Familiarity with database systems including SQL and NoSQL. Ability to work independently and as part of a collaborative team. PREFERRED QUALIFICATIONS A working understanding of JavaScript, HTML, C++. Knowledge of data science and machine learning concepts and tools. A working understanding of cloud platforms such as AWS, Google Cloud or Azure. Contributions to open-source Python projects or active involvement in the Python community. PERKS AND BENEFITS Flexible Work Arrangements: remote work and flexible scheduling. Career Growth Opportunities: promotions, lateral moves, and leadership development programs. Social Events and Perks: team outings, catered meals, snacks, and recreational activities. Health Insurance: medical, dental, and vision plans. Life Insurance. Professional Development: learning and development opportunities, including training programs, workshops, and conferences. Parental leave. Workers Compensation. Workplace pension. Fun work Activities. Reward Schemes. We would really love to work with compatible candidates and people who enjoy sharing the passion of creating something out of nothing.

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £13.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

职位描述: 中餐早餐助理厨师 | Job Description: Assistant Chef (Chinese Breakfast) 职位概述 | Position Overview: Glass Garden 现诚招一名热情且经验丰富的助理厨师，专注于制作正宗中式早餐。理想候选人将协助制作传统早餐菜品，如点心、粥类、中式煎饼、包子等。本岗位需要对中餐的热爱、注重细节以及在快节奏环境中的高效工作能力。 Glass Garden is seeking an enthusiastic and skilled Assistant Chef to join our team, specializing in preparing authentic Chinese breakfasts. The ideal candidate will assist in crafting traditional breakfast dishes such as dim sum, congee, Chinese pancakes, steamed buns, and more. This role requires a passion for Chinese cuisine, attention to detail, and the ability to thrive in a fast-paced environment. 工作地点 | Work Location: Glass Garden, SE1 0SW 工作时间 | Work Hours: 上午7:00 至 下午3:00 (全职) 7:00 AM to 3:00 PM (Full-time position) 主要职责 | Key Responsibilities: 1. 食品准备 | Food Preparation: • 协助准备各种中式早餐所需的食材，包括清洗、切菜、腌制和分量分配。 • 根据配方和操作规范，确保菜品的一致性和高质量。 • Assist in preparing ingredients for a variety of Chinese breakfast dishes, including washing, chopping, marinating, and portioning. • Follow recipes and established guidelines to maintain consistency and quality. 2. 烹饪与呈现 | Cooking and Presentation: • 制作多种中式早餐菜品，如点心、面条、粥类和油条，确保菜品及时并具有吸引力的摆盘。 • Cook a variety of breakfast dishes, such as dumplings, noodles, congee, and fried dough sticks, ensuring timely and appealing presentation. 3. 厨房支持 | Kitchen Support: • 保持厨房环境的清洁和整齐。 • 协助主厨进行早餐原材料库存管理，确保原材料充足。 • 确保食品安全和卫生标准的执行，符合相关规定。 • Maintain cleanliness and organization of the kitchen area. • Assist the Head Chef in managing breakfast inventory and ensuring ingredients are stocked. • Monitor and enforce food safety and hygiene standards in compliance with regulations. 4. 团队协作 | Team Collaboration: • 与主厨和厨房团队密切合作，确保厨房运作顺畅。 • 提供改进菜谱及研发新早餐品项的建议。 • Work closely with the Head Chef and kitchen team to ensure smooth kitchen operations. • Contribute ideas for improving recipes and creating new breakfast items. 5. 客户服务 | Customer Focus: • 通过高品质的食物和服务标准确保顾客满意度。 • 根据顾客反馈调整菜品制作工艺。 • Ensure customer satisfaction by maintaining high-quality food and service standards. • Adapt preparation techniques based on customer feedback when necessary. 岗位要求 | Requirements: • 有助理厨师或相关岗位的经验，最好熟悉中餐烹饪。 • 熟悉传统中式早餐的菜品及制作工艺。 • 能适应早班工作，并能在动态厨房环境中高效工作。 • 熟练操作中餐相关的厨房设备和工具。 • 良好的沟通和团队协作能力。 • 对高品质菜品和食品安全标准的承诺。 • Proven experience as a chef or assistant chef, ideally in Chinese cuisine. • Strong knowledge of traditional Chinese breakfast dishes and preparation techniques. • Ability to work early morning shifts and excel in a dynamic kitchen setting. • Familiarity with kitchen equipment and tools specific to Chinese cooking. • Excellent communication and teamwork skills. • Commitment to high food quality and safety standards. 优先条件 | Preferred Qualifications: • 烹饪相关认证或中餐培训背景。 • 有快节奏餐厅或餐饮服务环境的工作经验。 • 熟悉食品安全和卫生相关规定。 • Culinary certification or formal training in Chinese cuisine. • Experience in a high-paced restaurant or catering environment. • Knowledge of food safety and hygiene regulations. 福利待遇 | Benefits: • 根据经验提供具有竞争力的薪资。 • 提供职业发展和培训机会。 • 友好且支持的工作环境。 • Competitive salary based on experience. • Opportunities for professional development and growth. • Friendly and supportive work environment

Head Waiter/Waitress Wanted – Family-Run Pizza Restaurant We are a small, family-owned pizza restaurant with a friendly and welcoming team, and we're looking for a dedicated and hardworking Head Waiter/Waitress to join us! What We’re Offering: A permanent position with a guaranteed salary (at least the National Minimum Wage). A supportive, family-oriented work environment. Opportunities to grow with our team. What We’re Looking For: Someone with a great work ethic and a friendly attitude. Prior experience as a waiter/waitress or in a similar role is preferred. Availability to work flexible hours, including evenings and weekends. If you're passionate about customer service and love pizza, we’d love to hear from you! (Note: This job is posted by a registered company and complies with wage regulations.)

Due to continued growth, we are looking for a Customer Service/Call Centre /Office Administrator to join our team! Location: Office on the 3rd floor in Hyde, SK14 Working Hours: Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date: January 2025 Working Hours: 30–40 per week Pay: £12.44/hour, reviewed after six months Bonuses: Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the Donate Clothes 4 Sammy project, which is fully launched and operated by the registered charity Leukaemia & Myeloma Research UK. This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication: Engage with schools via phone and email to introduce the Donate Clothes 4 Sammy project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations. Performance Goals: Make at least 60 calls daily to schools and organisations unless other duties take precedence. Administrative Tasks: Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents. Innovation and Creativity: Proactively address challenges and bring fresh ideas to improve processes and support company growth. Confidentiality: Handle sensitive information with discretion and professionalism. Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity’s growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference.

Floor Manager - Berenjak Borough Salary - Up to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. The Role As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage;

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favorite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!

Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.