Head of customer experience jobs in United Kingdom - Page 2

🎯Supervisor Wanted! 🎉 MINIMUM OF 2 YEARS EXPERIENCE AS SUPERVISOR IN HOSPITALITY REQUIRED Do you thrive in a fast-paced hospitality environment, love leading a team, and know how to keep both guests and operations running smoothly? We’re looking for a confident and organised Supervisor to help lead our bar and floor teams and create unforgettable guest experiences. Our venue is all about delicious food, great drinks, live sport, and good times – and we need a supervisor who can bring energy to both the bar and restaurant floor while keeping the day-to-day operations on track behind the scenes. 🕹️ Your mission (should you choose to accept it): Lead and support the bar and floor teams during service Welcome guests with warmth and professionalism Ensure smooth, efficient, and high-quality service across both the bar and restaurant floor Handle customer queries and resolve issues confidently Support staff training, motivation, and shift organisation Manage bookings, rotas, and daily admin tasks Assist with stock control, cash handling, and reporting Help maintain a lively, friendly, and fun atmosphere throughout the venue ⚽ What we’re looking for: Previous experience in hospitality supervision across bar and floor operations Strong organisational and administrative skills Outgoing, people-first personality Confidence in a fast-paced, high-energy environment Ability to lead by example and motivate a team Excellent communication and problem-solving skills Love for sports, games, or a buzzing social atmosphere Passion for delivering exceptional guest experiences

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

Job Ref: HON1021 Branch: Honi Poke Kingly Location: Honi Poke Kingly, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 21/05/2026 Closing date: 04/07/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

Location: Soho, Central London (W1), W1D Salary: From £32,000 to £35,000 per annum Plus bonus plus amazing perks clear Are you a driven, people-focused leader ready to step up in a fast-paced, high-volume restaurant environment? We’re looking for an ambitious Assistant Manager to support the day-to-day running of an exciting and rapidly growing hospitality concept in London. In this role, you’ll work closely with the management team to deliver smooth operations, inspire and develop your team, and ensure every guest enjoys an outstanding experience in a vibrant, energetic setting. This is a fantastic opportunity to grow your leadership skills while making a real impact on site performance and culture. Be part of a fast-growing, forward-thinking brand with big plans Competitive salary plus bonus and attractive benefits package Clear progression opportunities with ongoing training and development A chance to influence team culture and help shape the success of your site Who we’re looking for in Assistant Manager: Experience in a supervisory or junior management role within QSR or casual dining A natural leader who can motivate, coach, and support a high-performing team Commercially aware with a strong focus on driving sales and results Calm under pressure and thrives in a fast-paced, high-energy environment Passionate about hospitality and delivering exceptional customer experiences If you’re ready to take the next step in your career, lead from the front, and be part of an exciting growth journey, apply today and make your mark!

Plaza Khao Gaeng are seeking Waiters/Waitresses to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. Plaza Khao Gaeng Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng is a Southern Thai restaurant, a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: • Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a fast paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits • Dining & Hospitality, • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 6 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! The role We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities • Train and lead kitchen team., • Ensure stock levels maintained managing cost of goods, • Inventory management by ordering correct stock, • Control costs, including food and labour, to maximise profitability., • Oversee inventory management, including ordering and stocking supplies., • Monitor food quality and maintain optimal inventory levels., • Ensure compliance with health and safety regulations., • Manage daily operations in the kitchen, • Maintain cleanliness and hygiene standards., • Monitor supplier performance and evaluate product quality., • Foster a positive work environment and motivate staff., • Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits • A generous 50% discount at any Urban Greens location., • Complimentary meal during your shift., • 28 days of annual leave., • Opportunities for skill development and career advancement—promotions await you!, • Competitive salary.

HR Assistant / Recruiter – Romanian & Russian Speaking Location: Southwark, Central London Job Type: Full-Time / Contract Working Hours: Monday to Friday, 12:00 to 20:30 (40 hours per week) Immediate Start Available We are currently seeking a professional and motivated HR Assistant / Recruiter to join our Head Office team in Central London. This is an excellent opportunity for an organised and enthusiastic individual looking to develop their career within recruitment and human resources in a fast-paced and dynamic environment. Key Responsibilities As an HR Assistant / Recruiter, your duties will include: • Managing the full recruitment process, including sourcing, screening, interviewing, and selecting candidates, • Coordinating interviews and communicating with applicants throughout the hiring process, • Maintaining accurate employee and candidate records, • Answering telephone and email enquiries professionally, • Acting as the first point of contact for clients, staff, and candidates, • Supporting the day-to-day administrative operations of the office, • Assisting management with business development and operational tasks, • Delivering excellent customer service and representing the company professionally at all times Candidate Requirements The ideal candidate will be: • Highly organised with excellent time-management and multitasking abilities, • Confident, proactive, and able to work effectively under pressure, • Professional in both appearance and communication, • A strong team player with excellent interpersonal skills, • Flexible, adaptable, and willing to take on additional responsibilities, • Comfortable attending external meetings and events when required, • Passionate about recruitment, HR, and people management, • Reliable, detail-oriented, and customer-focused Skills & Experience Essential: • Previous experience working in an office environment, • Strong computer literacy and administrative skills, • Excellent spoken and written English, • Fluency in Romanian and Russian Desirable: • Previous recruitment or HR experience, • Additional language skills, particularly Bulgarian What We Offer • Full training and ongoing support, • Friendly and supportive team environment, • Opportunities for career growth and development, • Pension scheme and company benefits, • Modern office located in Southwark, Central London

About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Start Something Extraordinary... As our Senior F&B Strategy Associate, you'll be a key member of the Global Food & Beverage team, helping shape the future of our menu in all geos. Your mission: elevate Blank Street's menu through standout seasonal launches, thoughtful menu design, unique merchandising, and uncompromising product quality, ensuring every item we serve is something our customers truly love. Equal parts strategic and operational, we're looking for someone who combines creative instinct and an exceptional palate with sharp strategic and analytical skills. This role will also serve as a key cross-functional collaborator for the product function in the UK office. The role will report into the Global Product Strategy Lead and also work closely with the other function heads (Beverage Innovation, Product Quality) and the Global Product Director. This role has a clear path to a leadership position within the UK market. What You'll Own • Own Product Performance Reporting & Insights: Analyze performance data, customer feedback, and operational input to generate meaningful insights that influence product strategy., • Drive Planning & Execution of Product Launches: Lead end-to-end planning and execution of seasonal and evergreen food and beverage launches, aligning cross-functional partners, and ensuring on-time, high-quality execution., • Organize the UK Product function: Lead project management for ongoing product pilots in the UK office by working closely with our UK Beverage Program Manager and UK Food Program Manager, • Support Global Product Strategy & Research: Support key product business decisions, such as pricing, product optimization, flavor innovation, LTO launches, and category expansion. Create concise, well-structured decks, memos and briefs to drive alignment and decision-making across teams. Who We're Looking For • 4+ years in management consulting or in-house strategy at a consumer goods, retail, or hospitality company where you've shaped strategic direction, • Bonus if you have direct experience bringing products from ideation to market, • Strong analytical thinker who is and skilled at turning incomplete data into actionable insights, • Strong project management skills and ability to manage multiple initiatives with competing deadlines, • Wealth of knowledge or love for F&B, consumer retail brands, and extremely good taste, • True people person - collaborative, team-first mindset with the ability to build trust and influence across functions, • Clear and confident communicator who adapts messaging based on audience and context, • Bias for action, when something needs doing, you roll up your sleeves and figure it out, • Super comfortable with PPTX, Excel, G-sheets, • Must be based in London and available to work in-person at least 4 days per week Benefits & Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Strong P&L understanding, from labour planning to inventory management., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits & Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Are you passionate about pizzas? Do you have what it takes to join a dynamic team in our pizza and cocktail bar? We are seeking an experienced and team-oriented individual to join us as a Pizza Chef. Responsibilities: Prepare and cook gourmet pizzas, ensuring high quality and consistency Assist in organizing and maintaining the kitchen, including inventory management and food stock rotation Collaborate with the Head Chef and other team members to create new pizza recipes and develop innovative ideas Monitor food levels and ensure efficient use of ingredients to minimize waste Adhere to all health and safety regulations, maintaining a clean and organized work environment Contribute to a positive and energetic atmosphere, working collaboratively with the team to provide exceptional service to our customers Requirements: Proven experience as a Pizza Chef, with a strong knowledge of dough stretching, pizza topping, and oven management Ability to work well under pressure and in a fast-paced environment, maintaining consistency and quality during busy periods Knowledge of different types of pizzas and various cooking techniques is essential Excellent communication skills and the ability to work effectively as part of a team Strong organizational and time management skills, with attention to detail Positive and energetic attitude, with a willingness to learn and develop new skills Flexible availability, including evenings and weekends If you possess the desired skills and qualifications and are excited about joining our new venture, we would love to hear from you. In return, we offer a competitive salary, a supportive working environment, and opportunities for growth and development. We look forward to welcoming a talented and enthusiastic Pizza Chef to our team in Hackney Wick!

About We are looking for an experienced sourcing and procurement coordinator to lead FF&E procurement for a retail project in China, working with a London-based design studio. This job is hybrid and part-time 2-3 days a week 10-6, with the potential for additional days as needed. This is a fixed-term, project-based role (immediate start with 2 parts, part 1 projected completion around August 2026, Part 2 projected completion in October) requiring close coordination with Chinese suppliers and manufacturers whilst working here in the UK, ensuring materials are sourced, quality-assured and shipped in line with project specifications and programme. Responsibilities Sourcing materials, fabrics, fixtures, and furniture to briefs and moodboards. Leveraging trade relationships to access Chinese suppliers and securing trade pricing. Tracking orders, managing lead times, and coordinating deliveries to align with the main contractor's schedule. • Lead end-to-end materials sourcing and procurement from China for a retail fit-out project, • Identify, evaluate and manage relationships with Chinese suppliers and manufacturers remotely, • Negotiate contracts and pricing with Chinese suppliers, ensuring quality, value and compliance, • Coordinate shipping, logistics and delivery schedules to align with the project programme, • Act as the primary liaison between the Chinese supply chain and the UK-based project team, • Manage all documentation, reporting, customs and approvals through the import process Organising samples (tiles, paints, finishes) for sign-off. Maintaining detailed budget spreadsheets across all interior costs. You Are Highly organised and detail-driven, with a strong network of Chinese suppliers, makers, and traders. You are a skilled collaborator who thrives on executing a clear vision. Requirements • At least 2 years' experience as a project manager within construction, retail fit-out or the built environment, • Professional proficiency in Mandarin Chinese — essential, as this role requires daily communication with Chinese suppliers and manufacturers, • Proven experience sourcing construction or fit-out materials from China, • Strong understanding of international logistics, • Solid grasp of procurement and contract management How to apply If you are interested in this role, please submit a cover letter • Your CV, • Portfolio

Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: • Provide consistently excellent customer service, anticipating guest needs and exceeding expectations., • Collaborate with and support other staff members to ensure efficient restaurant operations., • Guide guests to their assigned tables., • Accurately and efficiently deliver food and beverage orders to tables., • Contribute to a positive and welcoming atmosphere for all guests., • Accurately take and process food and drink orders using the restaurant's POS system., • Address customer concerns and resolve complaints in a professional and timely manner., • Perform opening and closing duties, including table setup, cleaning, and inventory management.

Join the Ukai Team - Craft your career in Mixology! Are you a passionate mixologist with a flair for creativity and a love for crafting unforgettable cocktails? Look no further! Ukai London, a contemporary Japanese Restaurant paired with a sophisticated bar featuring an extensive Japanese Whisky collection, is on the lookout for a talented & enthusiastic bartender to join. Benefits include: • Paid Holidays, • Staff Meal on duty, • 1-1 Speciality Training, • Individual Development Plan, • Uniform Provided Responsibilities include: • Craft & serve a diverse range of cocktails with precision and finesse, • Provide exceptional customer service, ensuring a memorable guest experience, • Collaborate with colleagues to maintain an organised & efficient bar, • Uphold high standards of cleanliness & hygiene Skills required: • Previous experience in a fast-paced but high quality environment, • Extensive knowledge of the IBA Cocktail list, • Extensive knowledge of Wine grapes, and their tasting notes, • Valid Right to Work in UK

The Marketing and Commercial Manager will be responsible for supporting the commercial growth, customer acquisition and business development activities of SkyHaus within the UK solar installation sector. The role will involve developing and implementing marketing strategies to promote the company’s residential and commercial solar installation services, identifying new business opportunities, supporting lead generation campaigns and strengthening relationships with customers, suppliers and commercial partners. The successful candidate will coordinate digital and offline marketing activities, assist with pricing and commercial proposals, conduct competitor and market research, prepare business reports and support management in expanding the company’s presence within the renewable energy market. Responsibilities will include managing customer enquiries, assisting with preparation of quotations and tender submissions, monitoring sales and marketing performance, supporting branding and social media activities, maintaining CRM and customer databases, coordinating promotional campaigns and analysing market trends within the solar and construction industries. The role will also involve liaising with installation teams, suppliers and external stakeholders to ensure effective communication and smooth operational coordination across ongoing projects. Applicants must possess strong communication, organisational and commercial skills together with the ability to manage multiple business functions simultaneously. Previous experience in marketing, commercial operations, business development, client relations or management within construction, renewable energy, engineering or related industries is highly desirable. Degree-level education and business-related qualifications are essential, particularly in management, international business, marketing or commercial management disciplines. The role requires strong analytical ability, reporting skills and confidence in supporting the strategic commercial growth of the business.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are looking for an experienced and motivated Restaurant Manager to join our team. The ideal candidate must be able to work well under pressure, lead a small team of 10 staff members, and ensure the smooth day-to-day running of the restaurant. Main Responsibilities Managing daily restaurant operations Leading and supervising staff Organising shifts and staff schedules Handling customer service and resolving complaints Opening and closing the restaurant Maintaining cleanliness and hygiene standards Managing stock and cash handling Training and motivating team members Requirements Previous restaurant or hospitality management experience preferred Strong leadership and communication skills Ability to multitask in a fast-paced environment Reliable, organised, and professional attitude Excellent customer service skills Ability to remain calm under pressure What We Offer Competitive salary Friendly working environment Career growth opportunities Supportive team

What You’ll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

El Camion is a long-established Mexican restaurant in the heart of busy Soho. We serve a wide variety of agave spirits alongside a menu of Margaritas and classic cocktails. The kitchen serves fresh, vibrant dishes inspired by classic Mexican recipes from lunchtime to late night. Our basement cocktail bar, The Pink Chihuahua, is open from 6pm to 3am. The bar transitions from an intimate, low-lit space for cocktails and catch-ups, to a Tequila fuelled party with a Dj and a Dance floor. We are looking for a Bartender to join our team. Your responsibilities will include Preparing and presenting cocktails and drinks to a high standard Interacting with our guests in a friendly and welcoming manner Driving repeat business with your charming personality!! Keeping the bar areas clean and organised Working with the Head Bartender to help create new drinks and menus Our ideal candidate will have Experience as a Bartender in a fast paced restaurant or high volume bar Excellent all round product knowledge Good product knowledge of Tequila, Mezcal and Agave spirits A passion for customer service and the hospitality industry A great work ethic and attitude and an eye for detail Be punctual and well presented at all times You must be available and willing to work evenings and nights Typical shifts start at 6pm and finish after 3am We are closed on Sunday!! What we'll offer you A competitive wage plus tronc Employee discounts on food and drinks in the restaurant Meals on shift A fun working environment with a friendly team

Acme Fire Cult, is a live-fire concept from chef Andrew Clarke, in collaboration with 40FT Brewery. Acme Fire Cult offers a new approach to live fire cooking, where vegetables take centre stage, and where food and drink are intrinsically linked; from using beer by-products such as yeast and spent grain to make ferments and hot sauces, to using Acme’s favourite ingredients as adjuncts in beers. The restaurant is opposite the 40FT Brewery taproom in Dalston, East London, seating 50 inside and 60 outside on the covered and heated terrace. A large custom-made grill and smoker stand proudly in the covered yard, serving Acme Fire Cult flavours whatever the weather. Job requirements We are looking for a strong Waiter to join our team as we head into the busy spring season. You must have at least one years experience in a similar role. Benefits • Meals on shift, • 50% Staff Discount & Annual free meal, • Free Merch, • Staff Wellness, • Suppliers visits, • Staff Parties & Events, • Training & Development Budget, • Cycle to work Scheme, • Brewing Days with 40ft Brewery, • Skills Training in BBQ & Fermenting Days

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: • Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services., • Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service., • Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving: Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Location: The Greyhound Kew, Kew, London Start Date: 01/06/2026 Salary: Competitive, based on experience About Us The Greyhound Kew is a beloved local pub that, a year into its exciting new chapter, has firmly re-established itself in the heart of the community. Blending traditional charm with fresh, modern energy, we are proud of what we have built so far and are focused on continuing to grow. We are looking for a passionate, hands-on Assistant Manager to join our established team at this exciting milestone and help lead the venue into its next phase of success. The Role As the Assistant Manager of The Greyhound Kew, you’ll work closely with the management team and ownership to keep the pub growing and running seamlessly. You’ll be a key presence on the floor, motivating the team, running busy shifts, and ensuring every guest leaves happy. This is a brilliant opportunity for a dedicated hospitality professional looking to take ownership of daily operations, develop their leadership skills, and maintain a venue that is a true hub for the local community. Key Responsibilities • Run day-to-day shifts with high energy, taking full responsibility for the pub in the manager's absence., • Help recruit, train, and mentor a dynamic, welcoming front-of-house and bar team., • Maintain exceptionally high standards of customer service, cleanliness, and health and safety compliance., • Assist with back-of-house administration, including stock control, ordering, and line cleaning., • Support the planning and execution of events, match-day promotions, and social media initiatives., • Lead by example on the floor, bringing positivity and professionalism to every service. Requirements • Previous supervisory or assistant management experience in a busy pub, bar, or restaurant environment., • A natural motivator with strong communication skills and a hands-on approach to leadership., • Confident running busy floor and bar services under pressure., • Must be local to Kew or the surrounding areas for easy travel., • Excellent organizational skills and a keen eye for detail., • Holding a Personal Licence is highly desirable (or a willingness to obtain one quickly). Why Join Us? • Be a key part of an established pub hitting its stride and looking toward future growth., • Great opportunity to develop your career with room for future growth into a General Manager role., • Work alongside supportive, enthusiastic ownership., • Competitive pay and a rewarding, collaborative work environment.

Nail Technician – Full Time / Part Time Orane Ickenham – Luxury Nails, Lashes & Spa Location: 87 High Road, Ickenham, UB10 8LH Transport: Free parking available | Only 2 minutes' walk from West Ruislip Station About Us Orane Ickenham is a luxury beauty salon offering premium nail, lash, beauty and Japanese Head Spa services in a modern, welcoming environment. We are passionate about delivering exceptional customer experiences and maintaining the highest professional standards. As our salon continues to grow, we are looking for a talented and enthusiastic Nail Technician to join our team on either a full-time or part-time basis. Key Responsibilities You will be expected to perform a wide range of nail services to a high professional standard, including: • Acrylic nail extensions and infills, • BIAB (Builder in a Bottle) applications and maintenance, • Builder Gel extensions and overlays, • Gel polish / Shellac applications, • Nail art and bespoke nail designs, • Manicures and luxury manicure treatments, • Pedicures and luxury pedicure treatments, • Nail preparation, shaping and cuticle work, • Maintaining excellent hygiene and salon cleanliness standards, • Delivering outstanding customer service and client care, • Recommending suitable treatments and aftercare products Essential Requirements • Minimum NVQ Level 2 in Nail Services (or equivalent recognised qualification), • Proven experience performing Acrylic, BIAB and Builder Gel treatments, • Competent in manicure and pedicure services, • Strong nail art skills and attention to detail, • Excellent customer service and communication skills, • Professional appearance and positive attitude, • Reliable, punctual and team-oriented Preferred Qualifications • VTCT Level 3 Diploma in Nail Technology (preferred), • Previous experience working within a luxury salon environment, • Additional beauty qualifications would be advantageous What We Offer • Competitive salary (depending on experience), • Free on-site parking, • Excellent transport links (2-minute walk from West Ruislip Station), • Luxury salon environment with premium clientele, • Ongoing training and development opportunities, • Career progression within a growing business, • Supportive and friendly team culture, • Opportunities to learn additional services and expand your skill set Working Hours Full-Time and Part-Time positions available Flexibility to work weekends and late appointments may be required. How to Apply If you are passionate about nails, beauty and delivering exceptional client experiences, we would love to hear from you. Please send your CV, qualification details and examples of your work/Instagram portfolio to apply. Orane Ickenham

The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! As an Assistant Store Manager you will play a key leadership role within our company, ensuring excellence in food quality, team performance, and operational efficiency. You will be responsible for guiding team along with the General Store Manager, maintaining high standards and supporting the overall success of the store. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example: meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen, • Team & work organization: Plan, coordinate, and supervise store operations, including shift scheduling and daily task allocation with the General Store Manager., • Recipe & preparation standards: Adhere to all company procedures for food preparation, ensuring consistency and accuracy., • Food quality assurance: Ensure that all food served to customers is of the highest quality, following company procedures and UK food hygiene regulations. What We’re Looking For • A hard-working individual eager to grow in the hospitality industry, • A leadership-driven individual capable of guiding a team, • A proactive, reliable and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Assistant Store Manager role What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

Location: On-site – Local Independent Retailer with Restaurant & Bar Shifts: Friday, Saturday, Sunday & Monday Evenings Hours: 16:00 – 22:00 24 Hours About Us We are a busy, friendly independent venue with a strong focus on quality drinks, great service, and a welcoming atmosphere. As a proud local business, we value team spirit, initiative, and creating a fantastic experience for every customer. The Role We’re looking for a hands-on Evening Cocktail Bar Tender to run bar operations across four key service evenings. This is an active, front-of-house role where you’ll lead from the bar — making drinks, managing service flow, and supporting the restaurant team to ensure smooth operations throughout the shift. You’ll also play an important part in driving sales by using your initiative to upsell, promote specials, and maximise revenue opportunities. Key Responsibilities Managing the bar during evening service Preparing and serving all bar drinks (cocktails, beers, wines, spirits, soft drinks) Delivering excellent customer service and guest engagement Supporting the restaurant team during busy periods Using initiative to grow bar sales and promote offers/specials Stock control and restocking the bar Maintaining cleanliness and organisation of the bar area Ensuring licensing and health & safety standards are followed Cash handling and end-of-night reconciliation (if required) What We’re Looking For :- Previous bar management or supervisory experience Strong cocktail and drinks knowledge A proactive approach to driving sales Confident working in a fast-paced environment Hands-on, team-player attitude Excellent communication and customer service skills Reliable and available Friday through Monday evenings What We Offer Friendly independent work environment Supportive team culture Staff perks/discounts

Baretto Coffee is an exciting new addition to the heart of Fitzrovia bringing the authentic charm of Italian-style coffee to London. We pride ourselves on serving specialty coffees and great sandwiches in a vibrant and welcoming atmosphere. Baretto is looking for a passionate and experienced Senior Barista to lead our team and take charge of daily operations at our Coffee shop We’re a small, quality-focused team committed to delivering great coffee, warm service, and a relaxed but refined experience to our customers. What You’ll Do Run daily operations Deliver exceptional customer service and build regular customer relationship Maintain high standards of cleanliness, presentation, and professionalism Ensure compliance with Health & Safety and Food Safety regulations Work hands-on making coffee – latte art and barista skills are essential Support stock ordering and inventory control About You Proven experience in a café or coffee shop Barista role Excellent communication and leadership skills Strong barista skills, including latte art Confident with health & safety and food hygiene practices Organised, proactive, and able to take initiative A team player with a genuine passion for hospitality and Italian coffee culture What We Offer: • Competitive Salary: We value our team and offer a great salary to reflect that., • 28 Days Holiday Allowance., • Pension Plan: Secure your future with our comprehensive pension scheme., • Free Coffee: Stay energized with complimentary coffee during your shift!, • Training plan., • Job Types: Full-time, Part-time, • Benefits:, • Company pension, • Discounted or free food, • Employee discount, • Experience:, • head barista : 2 years (preferred), • Latte Art, • Customer service, • Work Location: In person

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

Join Dolci coffee&juice, a new and ambitious café striving to become one of London's top coffee destinations. We are seeking a dynamic and experienced Store Manager to lead our team and ensure exceptional operational standards and customer experiences. Responsibilities include: • Overseeing all daily café operations, ensuring smooth and efficient service., • Leading, motivating, and developing a high-performing team, including hiring, training, and scheduling., • Maintaining high standards of customer service, ensuring all guests have a memorable experience., • Managing inventory, ordering supplies, and controlling costs to maximize profitability., • Ensuring compliance with all health, safety, and hygiene regulations., • Driving sales initiatives and achieving business targets., • Handling customer feedback and resolving issues effectively., • Upholding the café's brand image and ensuring a welcoming atmosphere. We are looking for someone with: • Proven experience in a managerial role within the hospitality or coffee shop sector., • Strong leadership abilities with a passion for team development., • Excellent communication and interpersonal skills., • A customer-centric approach and attention to detail., • Ability to thrive in a fast-paced environment and manage multiple priorities., • Knowledge of café operations and food safety standards. If you are a passionate leader eager to contribute to the growth of a new and exciting brand, we encourage you to apply.

At Arla Brasserie, we are dedicated to creating an exceptional dining experience for our customers. As we open our doors, we are looking for a motivated Café Supervisor to lead our team, ensuring high standards of service and operational excellence. Key Responsibilities: • Oversee daily operations, ensuring smooth and efficient service., • Lead, train, and mentor staff, fostering a positive team environment., • Manage inventory, ordering supplies, and controlling costs., • Handle customer inquiries and resolve any issues with professionalism., • Ensure compliance with health and safety regulations. Qualifications: • Previous experience in a supervisory role within the food and beverage industry., • Strong leadership and team management skills., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and adapt to changing situations., • Flexible availability, including weekends and holidays. What We Offer: • Competitive salary and tips., • A dynamic and supportive work environment., • Opportunities for career advancement and professional development.

ast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a waiter you will support the restaurant in running a fantastic Fast food Italian service and delivering great restaurant performance. This isn’t just another waiter role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food!

About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

Chef de Partie - Battersea The Northcote Saviour – Chef de Partie Salary: £14.00 plus service charge Location: Northcote Road, Battersea, London About The Northcote Saviour Opened in November 2024, The Northcote Saviour is a vibrant new neighbourhood pub and cocktail bar on Northcote Road, Battersea. We’re part of Saviour Bars Limited, a small independent group of bars and pubs focused on creating inviting, community-driven spaces that pair great craft beer, wine, and cocktails with fresh small plates and genuine hospitality. Ever worked for a company with minimal staff, and felt under constantly under pressure? That's not us - we hire confident people who want to engage with our customers, and want them back again and again. There's no closing early here; we're about giving the guest the best experience possible, in an old school hospitality kind of way, and that's why we continue to grow year on year. Job Description – Chef de Partie We’re looking for a talented Chef de Partie to join our kitchen team. You’ll be working with fresh, seasonal ingredients to deliver high-quality, modern small-plate dishes from our busy open kitchen (80 covers) In the absence of the Head Chef, you’ll take responsibility for leading service and maintaining consistency across the team. This is a Full-Time role, and will involve predominantly evenings and weekend shifts What We’re Looking For Experience as a Chef de Partie or Line Cook in a fresh-food London kitchen. (London experience ideal) Passion for quality ingredients, flavour, and presentation Experience in independent venues or high-street groups using fresh produce A confident communicator – comfortable working in an open kitchen and engaging with guests Team-focused, organised, and calm under pressure Benefits & Pay • £14.00-£16.00 (including service charge), • Excellent development opportunities towards Sous Chef, • Company discounts across all Saviour Bars venues, • Meals on duty & staff socials, • Supportive, fun working environment with real progression. Why Join Us At Saviour Bars we believe great pubs start with great people. You’ll join a team that cares about fresh food, local community, and genuine hospitality – with opportunities to grow as we do. How to Apply Click Apply Now and send us your CV – tell us why you’d be a great fit for The Northcote Saviour. We review applications daily and will contact short-listed candidates directly.

Head Waiter / Supervisor 🍽️ 📍 southall 💷 Competitive Pay 🕒 Full-Time We are looking for an experienced and professional Head Waiter / Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent customer service, and experience managing front-of-house operations in a busy restaurant environment. Responsibilities: • Supervising and supporting front-of-house staff, • Delivering excellent customer service, • Managing bookings, seating, and service flow, • Training and motivating team members, • Handling customer queries and complaints professionally, • Ensuring cleanliness and high service standards at all times Requirements: • Previous experience as a Head Waiter, Supervisor, or senior front-of-house staff, • Strong communication and leadership skills, • Ability to work in a fast-paced environment, • Smart appearance and professional attitude, • Flexible availability including evenings and weekends We Offer: ✅ Competitive salary ✅ Friendly team environment ✅ Staff meals ✅ Career progression opportunities 📩 Apply now with your CV and experience.

We’re looking for an experienced Barista to join the team at Fika Hackney. You’ll be confident preparing high-quality espresso-based drinks, maintaining consistency during busy service, and creating a warm, welcoming experience for every customer. The role involves dialling in coffee, latte art, managing workflow under pressure, handling orders efficiently, and keeping the coffee station clean and organised throughout the day. The ideal candidate has previous specialty coffee experience, strong communication skills, attention to detail, and a positive team attitude. You should be comfortable working in a fast-paced café environment, passionate about coffee and hospitality, and able to bring energy and professionalism to every shift. Weekend availability and flexibility are preferred.

Sous Chef Salary – Up to £18.92 per hour depending on experience, PLUS BONUS At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Sous Chef who knows how to support & inspire a team, and who's passionate about cuisine and wants to share that passion with their team & guests. We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Sous Chef and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. What you'll be doing as a Caravan Sous Chef: • You’ll be serving up our ‘well-travelled’ food, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels., • Support the restaurant team with our ‘Caravan of Love’ customer experience, • You will work with your Head Chef to nurture and develop your team leading them from the front in every service., • You will be open to learning in order to develop your knowledge and skills and you’ll take ownership of your role and your kitchen., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven’t. Caravan Values We live by 4 core values. We expect our Sous Chef and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Costa Coffee Manager We are looking for an experienced and motivated Costa Coffee Manager to lead our busy store and inspire the team to deliver exceptional customer service. Key Responsibilities: Oversee daily store operations Lead, support and develop the team Deliver excellent customer service standards Drive sales and store performance Maintain high standards of cleanliness and food safety Ensure full compliance with Costa brand standards What We’re Looking For: Previous management or supervisory experience Strong leadership and communication skills Ability to work in a fast-paced environment Positive, organised and hands-on approach Passion for customer service and team development Benefits: Lifestyle Card Free drinks on shift Staff discount Employee Assistance Programme Career development opportunities

Job description We are looking for a super star experienced restaurant manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kitchen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a restaurant manager who will: • Be responsible for the day to day activities at the restaurant, • Lead, coach and develop a successful team who take pride in their work, • Set standards to consistently deliver the best quality food and outstanding service to all, • Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: • Be passionate about food and delivering a first class customer experience, • Have at least 3 years experience in a restaurant manager position, • Be an exceptional communicator, • Have a great work ethic that they can instil in others, • Have experience of leading a successful team in a fast paced environment, • Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus!

Job Summary We are seeking a motivated and experienced Barista/Supervisor to join our vibrant team. This role involves preparing and serving high-quality beverages, ensuring excellent customer service, and supervising daily operations to maintain a welcoming environment. The ideal candidate will possess strong organisational skills, a passion for coffee, and the ability to lead by example. This position offers an opportunity to develop leadership skills whilst delivering exceptional service in a fast-paced setting. Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. Responsibilities • Ensure food safety and hygiene standards are consistently maintained throughout all operations., • Manage customer orders efficiently, ensuring accuracy and timely service., • Handle cash register operations, process payments accurately, and manage daily financial transactions., • Monitor stock levels and place orders for supplies as needed., • Uphold health and safety regulations at all times, promoting a safe environment for staff and customers., • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security, • Supporting your fellow staffs during periods of high volume to keep the store operating, • Anticipating and delivering on your customer and store needs by getting to know your store environment and customers, • Supporting in creating the third place environment during each shift, • Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections, • Maintaining a clean and organised workspace for your customers and staffs, • Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Qualifications • Proven barista experience with knowledge of coffee brewing techniques and beverage presentation., • Experience in serving customers in a fast-paced environment with excellent interpersonal skills., • Knowledge of food safety standards and best practices in food handling., • Basic maths skills for cash handling and inventory management., • Strong time management abilities to prioritise tasks effectively during busy periods., • Previous supervisory or leadership experience is desirable but not essential; leadership qualities will be developed on the job., • A friendly attitude with excellent communication skills and a professional demeanour. This role is ideal for individuals passionate about coffee culture who wish to grow their career within the hospitality industry while delivering outstanding customer experiences in a supportive team environment. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: • Free drinks and food when you’re on shift, • Bean stock options for all staffs, • Comprehensive training (including coffee knowledge!), • A free bag of coffee each week and a 30% staff discounts on food, beverages, and merchandise, • Great long-term career opportunities in store So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

Head Chef – Italian Cuisine 📍 Location: Fiorenza Restaurant, London 💷 Salary: From £47,000 per annum (depending on experience) 🕒 Job Type: Full-time, Permanent About Fiorenza Restaurant Fiorenza Restaurant is a well-established Italian dining destination in London, renowned for delivering authentic Italian cuisine and exceptional customer experiences. We are currently seeking an experienced and passionate Head Chef to lead our kitchen team and maintain the highest culinary standards in a fast-paced, high-quality restaurant environment. This is an exciting opportunity for a talented culinary professional with strong leadership skills and a deep understanding of traditional Italian cuisine to join a growing hospitality business. Key Responsibilities • Lead and manage all kitchen operations on a daily basis, • Prepare and present authentic Italian dishes to exceptional standards, • Design and develop seasonal menus in collaboration with management, • Supervise, train, and motivate kitchen staff, • Ensure consistency, quality, and presentation across all dishes, • Manage food ordering, stock control, and cost management, • Maintain high standards of cleanliness, hygiene, and food safety, • Ensure compliance with all health & safety and HACCP regulations, • Work effectively under pressure in a busy kitchen environment Candidate Requirements • Minimum 2 years’ experience as a Head Chef or Senior Sous Chef in a high-end restaurant or 5-star hospitality environment, • Strong expertise in authentic Italian cuisine, ingredients, and cooking techniques, • Excellent leadership, communication, and team management skills, • Experience managing kitchen operations, rotas, and food costs, • Ability to work in a fast-paced, high-pressure environment, • Strong organisational and multitasking abilities, • Passionate about food quality, presentation, and customer satisfaction, • Food Hygiene certification preferred Salary & Benefits • Competitive salary from £47,000 per year, depending on experience, • Career progression opportunities within a growing hospitality group, • Supportive and professional working environment, • Staff meals and additional company benefits How to Apply If you are a passionate and experienced Head Chef with a love for authentic Italian cuisine, we would love to hear from you.

We are seeking an experienced and passionate Barista Supervisor to join our team. In this role, you will be responsible for overseeing daily operations at the coffee bar, ensuring exceptional service and high-quality beverages. You will lead by example, fostering a positive and efficient work environment. Key Responsibilities: • Supervise and train barista staff, ensuring adherence to quality and service standards., • Prepare and serve a variety of coffee, tea, and other beverages to customers., • Maintain a clean, organized, and inviting coffee bar area., • Manage inventory, stock rotation, and ordering of supplies., • Handle customer inquiries and resolve any issues to ensure satisfaction., • Operate and maintain coffee equipment, performing minor troubleshooting as needed., • Process transactions accurately and efficiently., • Contribute to a positive team atmosphere and uphold company values. Requirements: • Proven experience as a barista, with previous supervisory or leadership experience preferred., • Extensive knowledge of coffee preparation techniques and equipment., • Excellent customer service and communication skills., • Ability to work effectively in a fast-paced environment., • Strong organizational and problem-solving abilities., • Passion for coffee and a commitment to delivering outstanding experiences., • Flexibility to work various shifts, including weekends and holidays. If you are a dedicated professional with a love for coffee and a knack for leadership, we encourage you to apply!

Elvet Steakhouse Restaurant Manager Full-Time / Part-Time About the Role Elvet Steakhouse is seeking an experienced and motivated Restaurant Manager to lead daily operations, deliver exceptional guest experiences, and maintain the high standards of a premium steakhouse environment. The ideal candidate is a strong leader with excellent hospitality skills, operational knowledge, and a passion for customer service. Key Responsibilities • Oversee daily restaurant operations, ensuring smooth and efficient service, • Lead, train, and motivate front-of-house staff to deliver outstanding customer experiences, • Maintain high standards of food quality, presentation, cleanliness, and service, • Manage staff scheduling, attendance, and performance, • Handle guest feedback and resolve complaints professionally, • Monitor inventory levels and coordinate ordering with suppliers, • Ensure compliance with health, safety, and hygiene regulations, • Support revenue growth through upselling, promotions, and operational efficiency, • Collaborate with kitchen and bar teams to maintain seamless service, • Monitor budgets, labour costs, and operational expenses Requirements • Previous experience in restaurant or hospitality management, • Strong leadership and team management skills, • Excellent communication and customer service abilities, • Ability to work in a fast-paced environment, • Knowledge of restaurant operations, food safety, and hospitality standards, • Strong organisational and problem-solving skills, • Flexible availability, including evenings and weekends Preferred Qualifications • Experience in a steakhouse or restaurant environment, • Strong organisational and multitasking skills, • Experience managing staff schedules, training, and performance, • Right to work in the UK What We Offer • Competitive salary, • Staff meals, • Opportunities for career growth and development, • Supportive and professional team environment How to Apply Please submit your CV and a short cover letter outlining your experience and suitability for the role.

Must have experience in quality restaurants and have a passion for attentive customer service we offer 4 days a week with share of tips

CC Commercial Cleaners is looking for a motivated Field Sales & Lead Generation Representative to help identify and generate new commercial cleaning opportunities across London. This is an ideal role for someone confident, proactive, and comfortable speaking with businesses face-to-face. Your role will involve visiting commercial areas, identifying potential cleaning opportunities, and helping build relationships with businesses including: • Offices, • Restaurants & cafés, • Pilates & wellness studios, • Retail stores, • Clinics & healthcare premises, • Newly refurbished commercial units Responsibilities: • Visiting commercial areas across London, • Identifying businesses requiring cleaning services, • Speaking with business owners/managers, • Collecting site information and lead details, • Sending photos/videos of potential opportunities, • Booking appointments/site visits where possible, • Supporting business growth and outreach efforts Requirements: • Confident communication skills, • Presentable and professional appearance, • Self-motivated and reliable, • Comfortable walking/travelling across London, • Previous sales or customer-facing experience preferred but not essential What We Offer: • Flexible working structure, • Performance-based incentives, • Opportunity to grow with a developing commercial cleaning company, • Supportive and ambitious environment Location: London (field-based) To apply, please send a short introduction with your experience and availability.

We have a full-time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: We’re looking for an energetic, hands-on Supervisor to help lead our fast-paced restaurant team. As a key member of the management crew, you’ll ensure every shift runs smoothly — delivering great food, excellent service, and a clean, friendly environment. WHEN? The earliest shifts start at 8am and the latest shifts end by 11:30pm. THE ROLE: You will be supporting the manager to lead the team in handling very busy quick paced services in our street food kitchen. We are a small team and you will be trained to work in all aspects of food preparation and front of house service in addition to your supervisory role. Key Responsibilities • Supervise daily restaurant operations and team performance, • Lead and motivate team members to deliver top-quality customer service, • Ensure food safety, hygiene, and company standards are consistently met, • Handle inventory checks, and stock ordering, • Support training and development of new team members, • Deal with customer queries or complaints professionally and efficiently, making sure every customer leaves happy About You • Previous experience in a supervisory or team leader role in food service or hospitality., • Strong communication and leadership skills, • Ability to work under pressure and stay positive during busy periods, • Reliable, punctual, and hands-on attitude, • Flexibility to work evenings, weekends, and holidays as needed WHAT WE OFFER: Training and development within a positive dedicated team. Work / life balance Growing Independent business with potential for career progression Quality product and company values Free meal on shift HOW MUCH? The hourly rate is £15 per hour while on training and will increase to £16 when fully trained.

Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

Cinta Café is a neighbourhood café in London known for great coffee, fresh food, and a warm, welcoming atmosphere. We’re looking for a confident Breakfast Chef with strong baking skills to join our small, friendly team. You’ll be part of a hands-on team of 6, focused on creating high-quality food and a space our regulars genuinely enjoy returning to. Hours & Pay 3 days per week (with potential for additional shifts) 6:30am – 1:30pm 30-minute unpaid break per shift £14 per hour What You’ll Be Doing Preparing and cooking breakfast and brunch dishes during service Baking and preparing pastries, cakes, and other baked items Supporting with prep for lunch service Creating fresh, seasonal salads and contributing ideas for lunch specials Maintaining a clean, organised kitchen and storage areas Managing prep, stock rotation, and food safety standards Supporting the wider team during busy periods Working efficiently during fast-paced morning service Helping maintain the warm, community-focused atmosphere we’re known for What We’re Looking For Confident breakfast chef with previous experience in a busy kitchen Strong baking skills are essential Experience with pastries or bakery work is a huge bonus Someone creative with food and confident developing colourful, fresh salad and lunch ideas Organised, proactive, and able to work with urgency Calm under pressure and able to manage a busy breakfast service Reliable, hardworking, and team-oriented Someone who takes pride in presentation and consistency Why Join Cinta A genuinely lovely working environment A loyal customer base you’ll get to know A supportive, close-knit team Creative input encouraged As we head into summer, we get significantly busier — so it’s a great opportunity to be part of a fast-paced, energetic service environment

Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.