Are you a business? Hire head of customer experience candidates in United Kingdom
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervison of a particular Food and Beverage Shift, ensuring high standards of service and cleaniness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delagating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Shift Leader, you will need the following qualities and skills. Experience of working in a Food and Beverage department within a medium to large hotel. Attention to detail Excellent customer service skills Supervisory experience, is preferred, but not neccessary for this role. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £25869.64 - £25869.64 per annum A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervision of a particular Food and Beverage Shift, ensuring high standards of service and cleanliness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delegating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
We are seeking a Front Of House Manager to lead and support our team of beauty experts work 5 days per week between the hours of 9am-8pm. you will provide consultations to our Expert Partners, maintain and improve services, ensuring they are carried out in a professional manner at all times. You will be writing treatment protocols and suggesting products to our Expert Partners that meet our clients’ needs. you are required to be customer-service oriented and are familiar with a wide range of beauty products. you should be a beauty expert, up-to-date with all the latest trends and able to offer exceptional service to our service providers. Must have experience in dealing with customers, sales and must be familiar with ordering and maintaining stock along with dealing with our international partners Responsibilities: • Manage the booking diary • Manage the opening and closing of the business. • Manage staff scheduling. • Give 5 star customer service. • Upsell products and treatments • Take advantage of retail opportunities when engaging with clients • Handle customer enquiries, complaints, and concerns. • Handle issues that arise during service delivery. • Increase product sales through effective customer service and promotion. Job Types: Full-time, Permanent Pay: £30000-£35000 per annum Benefits: • Company pension • Employee discount • Health & wellbeing programme • Store discount Schedule: • 8 hour shift • Day shift • Weekend availability Supplemental pay types: • Commission pay Experience: • Customer service: 1 year (required)
Head Breakfast Chef We are currently seeking a talented and motivated Breakfast Chef to join our team at Limes, an all-day dining brasserie concept located in the heart of Hadley Wood, EN4 0EJ. Limes is situated in a communal and affluent residential area, providing a fantastic opportunity to work in a vibrant and thriving community. As the Breakfast Chef, you will be responsible for running the kitchen and developing the other kitchen staff, consisting of a team of three and one kitchen porter. This role requires you to have excellent leadership skills and the ability to build and mentor a team, ensuring that they are trained in all aspects of the menu. The position offers day-time hours only, with the shift finishing by 4-5pm daily. The average working hours are 50 hours per week, and the pay ranges from £750 to £850 per week, depending on experience. Key Responsibilities: - Create and develop an all-day dining menu, including daily salads, baked goods counter, and brunch classic dishes like eggs Benedict, avocado on sourdough, and granola bowls. - Prepare brasserie classic lunches, such as burgers and fries, roast chicken, and pasta dishes. - Maintain a high standard of hygiene, including proper hand washing, cross-contamination safety checks, and temperature monitoring. - Demonstrate excellent communication skills, with a high level of written, verbal, and reading proficiency in English, as our kitchen operates in an English-speaking environment. - Collaborate with our team to curate a menu that can be changed seasonally, while keeping a base of favorite dishes for year-round enjoyment. - Contribute to the growth of the Limes brand, as we aim to expand from 2 branches to 10+ in the coming years. - Utilize high-quality seasonal produce to create dishes that are priced well and served in generous portions. - Provide exceptional customer service, ensuring high customer retention and satisfaction. Requirements: - Proven experience as a Breakfast Chef or similar role, with a strong background in all-day dining cuisine. - A passion for creating innovative and delicious dishes. - Strong leadership and team-building skills. - Excellent knowledge of food safety and hygiene practices. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Flexibility to adapt to changing menus and customer preferences. - A proactive and positive attitude, with a commitment to delivering exceptional culinary experiences. - Eligibility to work in the UK. We offer a unique opportunity to join a growing team with plenty of career growth potential as the Limes brand expands. Our kitchen is equipped with top-of-the-line brands, including Blue Seal, Rational, Foster, Williams, Thermomix, Robocoupe, Carpigiani, and more. If you are a talented and ambitious Breakfast Chef with a passion for creating memorable dining experiences, we would love to hear from you. Join us at Limes and be part of our journey to success. To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining our team. We look forward to reviewing your application.
We are an established local restaurant, trading over 14 years, known for seasonal, made from scratch food. Our focus has always been on quality over quantity. We also serve specialty coffee and directly import artisan products from Europe. We are looking for an experienced and creative Chef to work alongside our team and under the direction of our Head Chef. Ideal candidate would also be happy to contribute and help in improving existing brunch and dinner offerings as well as helping out in daily running of all aspects of the Kitchen. Main requirements: - experience in modern restaurants/hotels/bakeries - high attention to detail - ability to follow and create new recipes - adaptable, team player, customer focused and setting high standards and producing consistently high quality - cleaning and maintaining high standards
We are looking for a talented head waiter/waitress to join our team here at ROKA. Our head waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements • A passion for delivering an exceptional guest experience, hunger to learn and lead from the front • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today.
Job Overview: We are seeking a skilled and experienced Head Chef to join our team. As the Head Chef, you will be responsible for overseeing all aspects of food production and ensuring the highest quality of culinary offerings. This is a leadership role that requires strong supervisory skills and a passion for delivering exceptional dining experiences. Responsibilities: - Manage and coordinate all food preparation and cooking activities - Create and develop innovative and delicious menu items - Ensure compliance with food safety and sanitation standards - Train and supervise kitchen staff, including assigning tasks and monitoring performance - Collaborate with restaurant management to plan and execute special events or themed menus - Maintain inventory levels and order supplies as needed - Monitor food costs and implement cost-saving measures without compromising quality - Stay updated on industry trends and new culinary techniques Qualifications: - Proven experience working in a high-volume restaurant as a Head Chef or similar role - Strong leadership skills with the ability to motivate and inspire a team - Extensive knowledge of culinary techniques, flavor profiles, and food presentation - Excellent organizational skills with the ability to multitask in a fast-paced environment - Knowledge of food safety regulations and best practices - Ability to work well under pressure and meet deadlines - Strong communication skills to effectively interact with staff, management, and customers Skills: - Food production expertise - Proficient in food safety standards and practices - Experience in restaurant operations - Supervising kitchen staff - Strong leadership abilities - Culinary creativity and innovation - Food preparation techniques - Cooking skills across various cuisines - Team management capabilities We offer competitive compensation based on experience. If you are a talented Head Chef looking for an exciting opportunity to showcase your culinary skills in a dynamic restaurant environment, we would love to hear from you. Apply now! Job Type: Full-time Pay: £24,641.23-£35,000.00 per year Benefits: Company pension Discounted or free food Employee discount Experience: Chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Food Hygiene Certificate (preferred) Work Location: In person Application deadline: 01/07/2024 Expected start date: 10/07/2024
Job description Taco Taco is born from the idea of bringing high quality taco's into the fast casual dining market. Our motto is 'Anything Can Taco' . We want to break the boundaries of traditional Tacos, offering unique flavour combinations alongside high quality sourced ingredients. Taco Taco aims to deliver amazing food, with a focus on excellent customer service. We are looking for a General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. It's vital we find someone who loves working with local communities, has a passion for great food and hospitality, and who is prepared to go the extra mile to create unforgettable guest and team member experiences. Someone who thrives in a busy service and who takes initiative to solve challenges and create systems to drive efficiencies. At Taco Taco we offer: - A bonus scheme, which actually pays out; - Training and development opportunities - personal development plans and internal workshops. - Full-time contract - Great prospects in a new & growing company - Competitive salary - Discounted Food - Up to £44K annual salary PREVIOUS RESTAURANT GENERAL MANAGER EXPERIENCE IS REQUIRED. General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We are a start up so we want someone confident to impose themselves on the company, and has one eye on the long term goals of the company. The "day to day" as a General Manager includes: - Leading shifts and delivering the Taco Taco service at all times - Maintaining back office duties (keeping on top of all admin e.g., rotas, ordering, reviews, reports) - Overseeing food and drinks quality, ensuring high consistency at all times - Driving sales and inspiring your team, keeping them motivated, engaged and happy! - Ensuring all corporate and delivery platforms are kept to a high standard, and orders are met efficiently and effectively - Flash reporting and ensuring KPI's are exceeded - Ensuring compliance with all Health and Food Safety and security procedures (e.g. cash handling and stock control) We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. We are a dynamic and rapidly growing business that first opened our doors in September 2023. Thanks to our commitment to quality and customer satisfaction, we have quickly expanded, opening a second store in Peckham. Our success doesn't stop there; we are excited to announce that a third location is on the horizon, set to open soon in Canary Wharf. This rapid growth provides exciting opportunities for career advancement and the chance to be part of a thriving team from the ground up. Join us and contribute to a brand that is making its mark in the industry.
At Essence Promotions, we prioritize advancement based on individual effort rather than seniority. Our commitment to meritocracy ensures that talent and hard work are the driving forces behind success. Join us on this journey where opportunities are earned through dedication and excellence. Current Job Openings Position: Brand Ambassador Location: Room 5&6, 31 Worship St, London EC2A 2DX Type: Full-Time / Part-Time Salary: uncapped performance earnings with performance-based bonuses About the Role: As a Brand Ambassador at Essence Promotions, you will be the face and voice of our clients' brands. This role is perfect for outgoing, enthusiastic individuals who love interacting with people and are passionate about marketing and promotions. Key Responsibilities: Engaging with customers and creating a positive brand experience. Providing feedback and insights on customer interactions. Collaborating with team members to ensure campaign success. Qualifications: Excellent communication and interpersonal skills. Outgoing personality with a passion for brand promotion. Previous sales experience is not required. Ability to work independently and as part of a team. Must be 18 years or older. No higher education required. What We Offer: Opportunities for performance-based bonuses. International travel opportunities. Professional development and career advancement. Comprehensive training and support. A dynamic and supportive work environment. Why Join Essence Promotions? Merit-Based Advancement: We prioritize individual effort and dedication over seniority, ensuring that hard work and talent are recognized and rewarded. International Opportunities: Excelling in your role can lead to international travel and work experiences. Career Growth: We believe in promoting from within and offer various paths for career advancement. Dynamic Environment: Be part of a vibrant and supportive team that values creativity and innovation. Comprehensive Training: We provide all the training you need to succeed and grow in your role.
Gerry’s Club is an iconic and prestigious members club nestled in the heart of Soho. With a rich history and a reputation in the industry, we are seeking an experienced and dynamic General Manager to lead our team and elevate the member experience to new heights. Our General Manager will be expected to work alongside the active ownership team to achieve the below roles: Leadership and Team Management: Recruit, train, and supervise bar staff, ensuring a high level of professionalism and customer service. Foster a positive work environment, encouraging teamwork and motivation among the staff. Conduct regular staff meetings and training sessions to maintain high standards. Operational Management: Oversee day-to-day operations, ensuring smooth and efficient running of the bar. Monitor inventory levels, order supplies, and manage stock control to prevent shortages or wastage. Customer Service: Ensure a high standard of customer service is maintained, addressing customer concerns promptly and effectively. Create a welcoming atmosphere, encouraging repeat business and positive word-of-mouth. Compliance and Licensing: Ensure the bar operates in compliance with all relevant laws, regulations, and licensing requirements. Implement health and safety protocols to create a safe environment for customers and staff. Entertainment and Events: Help to organise and coordinate events, live music, and entertainment. Communication: Maintain open and effective communication with the bar owners, staff and suppliers. Progression: An achievable bonus structure can be discussed. There is also the option of development within the owner’s wider ownership pool within the hospitality.
We are an established local restaurant, trading over 14 years, known for seasonal, made from scratch food. Our focus has always been on quality over quantity. We also serve specialty coffee and directly import artisan products from Europe. We are looking for an experienced and creative Sous Chef to work alongside our team and under the direction of our Head Chef. Ideal candidate would also be happy to contribute and help in improving existing brunch and dinner offerings as well as helping out in daily running of all aspects of the Kitchen. Main requirements: - experience in contemporary/modern cuisines (Brunch/Lunch/Dinner) - high attention to detail - ability to follow and create new recipes - adaptable, team player, customer focused and setting high standards and producing consistently high quality - cleaning and maintaining high standards
Company Overview: We are a newly established company specializing in connecting restaurants in need with immediately available workers. Our platform offers flexible employment opportunities ranging from hourly, daily, weekly, to monthly shifts. Position: Server/Head Waiter/Manager Job Description: We are seeking dynamic and reliable individuals to join our network of hospitality professionals. Each day, we present numerous job offers to our members based on their availability and the needs of our partner restaurants. This role provides an excellent opportunity to earn income with the flexibility to choose your working hours and payment schedule. Responsibilities: • Provide exceptional service to restaurant patrons • Take and deliver orders accurately and efficiently • Manage tables and ensure customer satisfaction • Oversee staff and restaurant operations (for manager roles) • Maintain cleanliness and organization in the dining area Requirements: • Previous experience in the hospitality industry • Excellent communication and customer service skills • Ability to work in a fast-paced environment • Strong organizational and multitasking abilities • Leadership experience (for manager roles) Benefits: • Flexible work hours • Opportunities to work at various establishments • Competitive pay • Daily, weekly, or monthly payment options Join our network today and take control of your work schedule while earning a steady income. Application Process: Submit your availability and contact information to our platform, and we will match you with job opportunities that fit your schedule. Start working and getting paid as soon as tomorrow! Contact Us: For more information or to apply, contact our recruitment team directly. We look forward to helping you find your next opportunity in the hospitality industry!
Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual. Role Overview: As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences. Key Responsibilities: • Supervise, inspire and support the barista team so that everyone performs to their absolute best. • Encourage and create a vibrant and sociable place of work • Ensure an efficient and friendly service • Manage daily operations, including opening and closing procedures • Maintain high standards of cleanliness and organisation • Train and mentor new staff, fostering a positive and team-focused environment • Handle customer enquiries and resolve any issues with professionalism • Monitor inventory levels and assist with ordering supplies • Ensure the café is always appropriately stocked • Ensure compliance with health and safety regulations What We’re Looking For: • Proven experience in a supervisory role within a fast paced coffee environment. • Strong leadership and communication skills • A commitment to delivering an unrivalled customer experience • Exceptional customer service skills with a friendly and approachable demeanor • Ability to work under pressure in a fast-paced environment • Attention to detail and a commitment to maintaining high standards • Passion for coffee and a deep understanding of coffee preparation and equipment Contract: Full-Time/Permanent Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits: • Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays. • Enjoy free unlimited hot drinks during your shifts • Recharge with a free lunch during every shift. • Fully paid lunch shift • Celebrate your birthday with a paid day off. • Service length holiday accrual • Great flexible shift times • Annual pay review • Pension scheme • Team Socials If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Head Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
WAITER/WAITRESS - BAO KINGS CROSS Salary - £13 to £15 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Waiter/Waitress to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Located in Pancras Square, BAO Kings Cross is a reimagined take on nostalgic Taiwan. The old foam teashop classics and cafes with a focus on rice plates, tea snacks and BAO Bakery Goods. Bubble teas, BAOs and BBGs can be ordered to go from the Counter. The Position As Waiter/Waitress, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Runner, Commis Waiter or Waiter/Waitress within a high quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Good knowledge of or experience in Asian cuisine and culture is a bonus!
We're on the lookout for a dynamic and enthusiastic individual to join our team as an Assistant Manager, infusing a genuine passion for hospitality to elevate our pub experience. 🚀 As a key player in our establishment, you'll lead with charisma, training and motivating our team to create a warm and welcoming atmosphere for both staff and patrons alike. 🤝 If you revel in fostering a positive environment and take pride in delivering exceptional customer service, we invite you to apply and thrive in a role that seamlessly blends leadership with a love for the pub industry. 🌟 Cheers to a rewarding career! 🍻
We are seeking a dynamic and results-oriented General Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. Key Responsibilities: Manage all aspects of restaurant operations, including front-of-house and back-of-house activities. Lead, mentor, and develop staff to provide exceptional service and uphold our restaurant's standards. Oversee inventory management, ordering, and scheduling to ensure efficiency and profitability. Implement and maintain high standards Handle customer inquiries, feedback, and complaints promptly and professionally. Develop and execute marketing and promotional strategies to attract and retain customers. Ensure compliance with health, safety, and sanitation regulations. Monitor financial performance, including budgeting, cost control, and revenue generation. Foster a positive work environment and team culture. Qualifications: Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of restaurant operations and financial management. Ability to work in a fast-paced environment and handle stressful situations with grace. Strong problem-solving skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required. Proficiency in restaurant management software and Microsoft Office. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to be part of a dedicated team and contribute to our restaurant's success.
✨ Front of house: Who We Are BSB is a sanctuary for holistic beauty and well-being in Clapham, founded in 2012. Our team is committed to delivering excellence, professionalism, and soulful relaxation. The Opportunity Are you an inspirational leader with organizational skills and a passion for beauty? Join us as our Salon Manager and become the cornerstone of an unforgettable client experience. What's On Offer Work Schedule: Tuesday to Friday (9:45 AM - 7:15 PM), Saturday (9:45 AM - 5:15 PM) Rest & Relaxation: 28 days annual leave, Sundays and Mondays off, plus holiday breaks Financial Security: Private Pension Scheme Incentives: Performance-Based Bonus Scheme Celebrations: £50 Gift Card + Team Party on your Birthday Uniform: Provided Refreshments: Complimentary beverages Key Responsibilities ✨Opening & Closing: Manage daily operations ✨Customer Service: Maintain a beautiful and serene environment ✨Communication: Manage calls, emails, and appointments ✨Inventory Management: Oversee booking systems and inventory ✨Team Leadership: Lead and develop our team ✨Financial Acumen: Manage invoices and expenses ✨In-Salon Bar: Manage the customer experience at the bar ✨Digital Presence: Contribute to our online community ✨Client Experience: Exceed customer expectations to maintain our online reputation Your Skills & Qualities Bilingual in English and Portuguese Meticulous eye for detail Exceptional leadership and communication skills Basic proficiency in photography and videography Skill in small-scale bar management Ability to handle customer complaints gracefully The Rewards Financial bonuses for optimized scheduling, bar sales, and customer ratings Comprehensive professional training Let's Build Something Beautiful Together To apply, submit your credentials and tell us how you can contribute to Brazilian Soul Beauty. Additional Details Job Types: Full-time, Permanent Salary: £13 per hour Benefits: Casual dress, Company pension, Employee discount Schedule: Weekend availability Supplemental Pay: Tips , bonus. Experience: Administrative experience and customer service (preferred), Receptionist (required) Language: Portuguese (required) Work Location: In person
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business
Kapara CDP/ CHEF DE PARTIE Soho Salary: £13-£15/PH Depends on experience Our restaurant group is looking for an experienced and talented CDP to join our team and help us delight our guests with exceptional food and service. About Bala Baya Bala Baya is a vibrant middle eastern restaurant in Southwark, London. We bring the laid-back vibe of Tel-Aviv food to the city, offering a spectrum of Middle Eastern flavours & naughty cocktails. The Successful candidate will have: · At least 2 years’ experience as CDP. · Experience is high volume environment · An eye for details, always eager to help with a positive problem-solving approach · Huge Passion for food and hospitality, along with the eagerness to continually learn · Strong food/product knowledge with the ability to appreciate the finer aspects of food · Be an inspiring and positive leader helping others to do the right thing and achieve result Some of the key duties and responsibilities: · To liaise and report directly to the Head Chef · Create positivity throughout your team, ensuring Bala Baya remains a great place to work · Creating a vibrant and engaging atmosphere for both our guests and staff ensuring our customers returns on a regular basis · You actively participate in the training of team members, using the Bala Baya training books and supporting materials, always giving constructive and balanced feedback · To follow all recipes and system of work ensuring constancy of execution. · To manage and adhere to all Health & Safety/Food Hygiene What we can offer you: · Fortnightly payroll · Share of profits with the team upon achieving targets · 6 shifts, 48 hour per week, extra time is paid · Good work/life balance · Opportunity to progress & learn new skills within a growing, critically acclaimed restaurant · A supportive, respectful, people-focused culture · 28 days' holiday per year · Discounted gym membership · Staff discounts on food and beverage · Staff meals · Pension · Private medial health care after 1 year in employment · Awesome staff parties · So, if you think you’re the right match for this position, get in touch!
Key Responsibilities - Design and implement menus based on customer preferences and seasonal ingredients. - Making traditional Chinese dim sum. - Oversee and train kitchen staff to maintain high standards of food production. - Support the procurement of necessary food ingredients, following company guidelines. - Manage your budget by reducing controllable costs and minimizing food waste. - Deliver outstanding customer service through our dedicated service program. - Comply with all food safety regulations and standards. - Keep the kitchen clean and well-organized. - Stay updated on industry trends and integrate new technologies into menu development. Who are we looking for (qualifications, experience and skills) - Demonstrated experience as a Head Chef or in a comparable position. - Preferred: Culinary degree or equivalent certification. - In-depth knowledge of food preparation methods and flavour profiles. - Exceptional leadership abilities to inspire and motivate the team. - Comprehensive understanding of kitchen operations, including inventory management and cost control. - Capable of thriving in a fast-paced environment while maintaining meticulous attention to detail. - Superior communication and organizational skills.
We are looking for someone who is enthusiastic about cooking, has experience multitasking and working in a fast-paced environment. A successful candidate will be also be able to communicate effectively with the management team and help in creating new menu items and recipes. Responsibilities: Ensure food is prepared to the approved recipe and consistently meets quality expectations. Balance time and energy between the needs of staff and the needs of customers. Work quickly and productively in a fast-paced environment. Work with others as a team to provide exceptional service. Meet production standards for daily food production. Prepare food products using various cooking techniques (grilling, deep-frying, boiling, etc.). Job Type: Full-time 5 days a week Pay: From £40,000.00 per year Benefits: Flexitime Supplemental pay types: Tips Experience: Cooking: 3 years (preferred
Salary/Rate: £13.50 Per/Hour (Depending on Experience) Guaranteed Hours: 30-45 Hours Per Week Start Time: Rotating/Varying. 07:30-17:30 (Suggested may be shorter or longer depending on business and pre-orders.) Description: · The Secret Sandwich Shop is a great place to work due to the young and dynamic team, which has a professional yet enjoyable culture. In the heart of Notting Hill, next to Portobello Road, we get a great footfall of customers. · Responsible for upkeeping/monitoring of team morale and professional standards, such as checklists. · Leading by example is crucial, whilst training and performing day-to-day tasks we expect the Head Chef to maintain tangible and intangible standards. · This role will cover kitchen operations and report to the Manager to arise any areas of improvement or issues. · The Head Chef will help orchestrate and take joint ownership of working with suppliers and kitchen pre-orders. · Contribute to monthly meetings and help develop operational and business systems. · Potential for progression as we look to expand the business in the next 6-12 months. · Full training available led by George, current Manager. Desired Skills/Experience: · Working fluency in English. · 1+ Years of Management/Kitchen/Chef Experience. · Time/Organisation Management. · Attention to detail and open-mindedness to new recipes. · Able to work in a fast-paced environment.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :