Head of customer experience jobs in United Kingdom - Page 4

At Allied World we have over 1,400 talented and loyal employees working in 20 offices globally who service clients throughout the world. We are focused on providing superior customer service and creative risk solutions, building long-term, mutually beneficial relationships. Our employees share our passion for progress and success, and we are looking for talented committed people to join our team. We take great pride in our culture, offering an inclusive, friendly and rewarding working environment, and are excited at the prospect of hiring for this role. Description of the Role & Responsibilities • Working closely with the Head of Business Development to support the Allied World European Distribution Strategy, • Develop Key Broker relationships and identify growth opportunities within appetite across Open Market and Portfolio Solutions, • Support and develop the approach to Client Management across multiple lines of business, • Develop and maintain strong relationships with a wide range of stakeholders internally and externally to drive in-house efficiency and promote Allied World’s capabilities, • Leverage data and analytics to drive and support Broker performance and Business growth initiatives including Pipelining and Cross Sell Broker & Client Engagement • Coordination and leverage of the Company’s European strategic broker partnerships, • Initiating new and developing existing Broker relationships aligned to Allied World’s strategy across the London, Manchester and Dublin offices, • Managing Broker Leadership and Line of Business meetings ensuring the involvement of appropriate personnel with a clearly defined purpose and demonstrating follow up activity, • Promoting Allied World products and services to Broker partners to enhance our profile, • Providing visibility for Broker Facility opportunities and supporting tender responses, • Coordination of cross-class client opportunities, • Attending key Broker conferences across the UK, • Tracking Industry news and M&A activity Business Growth • To work closely with closely with colleagues in the London, Manchester, Dublin offices to fully understand appetite and embed Business Development, • Connect with Business Development & Distribution colleagues globally to stay aligned on Broker engagement/ performance and share best practice, • Coordination of Underwriters engagement with broker pipelining and cross sell tools, including levels of usage and ensuring regular training undertaken, • Maintaining and evolving the European Distribution Sharepoint page to provide colleagues with access to market intelligence and broker insights, • Create and drive project ideas to support Business Development efforts, • Work with the MI and Data team to continuously review and develop Business Development MI and Dashboards, • Collaborate with Marketing team – Content, Announcements, Events, Conferences, • Compliance with all internal processes and maintaining up-to-date records Person Specification • Strong account/ relationship management experience, • Highly organised with planning and prioritisation skills, • Excellent interpersonal skills and the ability to work within a team, • An enthusiastic individual who is committed to a career in the insurance industry, • Be able to demonstrate outstanding academic and extracurricular achievement, • Professional Insurance Designation such as DipCII/ACII desirable

THE BIG PICTURE VCCP is the Challenger Agency for Challenger Brands. An independent, 1,650-person strong creative company, that exists to transform its clients fortunes by disrupting the categories they operate in. VCCP is fully integrated, with deep capabilities in data and analytics, brand strategy, communications, customer experience, media, production and distribution. The company was founded in 2002 in London, with offices in New York, San Francisco, Singapore, Shanghai, Sydney, Madrid and Prague. Our London office has been shortlisted for Campaign magazine’s Agency of the Year almost every year for the past decade, topping the new business table 9 years out of the last 10. OUR CULTURE The VCCP has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes: • A collaborative nature, • An entrepreneurial spirit, • Take pride in their work, • An honest approach, • Be un-precious and able to recognise that a good idea can come from anywhere, • Take responsibility OUR PURPOSE So what do we actually do? Put simply we exist to transform the fortunes of our clients by challenging and disrupting the categories they operate in. It’s why we describe ourselves as ‘the challenger agency for challenger brands’. ACCOUNT MANAGEMENT AT VCCP: OUR VISION To be the best account management department in London where we challenge harder to make the BEST POSSIBLE WORK that populates culture. WHAT DO WE MEAN BY THIS? We want people who… • ARE BRILLIANT AT THE BASICS: We challenge ourselves to be brilliant at the basics and create the right conditions for the best possible work, • HAVE A POINT OF VIEW AND OPINION: We challenge others with our thinking on strategy and creative. We come to meetings ready to contribute, debate, build, and challenge to make the best possible work., • MAKE BRAVE CHOICES: We challenge ourselves, our team and our clients to make brave choices to ensure we have done all we can to make the best possible work. WHAT MAKES A BRILLIANT VCCP ACCOUNT DIRECTOR: COMMERCIAL AND FINANCIAL • VCCP ADs are the lead strategic adviser to their client(s) and the ‘go-to’ person for helping them with their business issues. You will report directly to the Business Director/Managing Partner, but share the responsibility for managing the account., • You will lead your account team to develop proactive and responsive strategic proposals which drive demonstrable value for your clients., • You will identify and develop relationships with key budget-holding clients across their business at levels, seeking opportunities and developing plans for business growth within your accounts., • You will develop and nurture relationships with people in partner agencies., • You will be accountable for client revenue targets on your account – in terms of forecasts, the buck stops with you – you need to take responsibility for them, anticipating and reacting rapidly to changes in your client's businesses which impact revenue., • You will take the lead in client negotiations with procurement and marketing contacts to agree agency fees and retainers. ACCOUNT AND PROJECT ORGANISATION AND MANAGEMENT • VCCP ADs are encouraged to work with their account team as they would their own mini agency and should be comfortable with the entrepreneurial atmosphere this creates – we take the INITIATIVE, we encourage ENTREPRENEURS., • With the above in mind, VCCP ADs lead and motivate the account teams to deliver first-class account management; ensuring projects delivered are of a high standard, on time and on budget., • You will ensure compliance with VCCP company reporting and legal procedures as well as the management of the client account to the terms of any contractual agreements., • You will ensure your team(s) are adhering to account billing processes, maintaining a sense of urgency in timely and accurate invoicing in line with, or ahead of, your forecast sessions with your Business Director and MD. DELIVERING ‘CHALLENGER AGENCY’ PRODUCT • You will proactively develop, implement and share new ways to improve the quality of work within the agency – living up to the agency’s founding principles and challenger philosophy., • You will head up and take responsibility for the agency’s strategic and creative response to briefs, helping to evaluate in terms of quality and budget and benchmarking against objectives/KPIs set., • You will work with your team to develop brilliant and inspiring briefs which help to deliver the very best strategic and creative work., • You will oversee the formal evaluation of completed campaigns and sharing of results – it is important that you make sure learnings are shared across the agency as well as within your team., • You will take leadership in reviewing creative work in an objective and constructive manner, working closely with the creative teams to deliver the best product possible in the pursuit of work that populates culture. TALENT MANAGEMENT • You will work with your Team and The People Team to recruit, develop and retain the best staff across the department., • You will lead, motivate, develop and appraise staff – working to motivate and inspire your team to love what they do. Involve and educate them to help them excel individually and as a team. Appraise them in a timely manner, ensuring best practice career development. INTEGRATION: • Written large across the walls of the agency is VCCP’s founding mantra ‘IT ONLY WORKS IF IT ALL WORKS’. ADs at VCCP should have a broad range of skills to ensure ideas are conceived and delivered with this in mind. They are responsible for challenging siloed thinking by ensuring an idea is media agnostic and that it is a simple enough thought that can work across every consumer touch points. VCCP DE&I Statement We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via .

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Head of Hospitality, Events and Experience to work with us on a wonderful, national B&I contract. Location: National position but ideal base would be London with travel required Salary: £50,000 - £60,000 per annum depending on experience Working Pattern: 40 hours per week - Monday - Friday Job Purpose: We are looking to recruit a Head of Hospitality, Events and Experience to be responsible on a national contract for the strategic planning, leadership and execution of high quality events and client experiences to meet financial goals and exceed guest/client expectations. Key Responsibilities: • Strategic Planning & Development:, • Develop and implement event strategies, operational plans, and quality assurance mechanisms to enhance client experiences and achieve business objectives., • Event Execution:, • Oversee the end-to-end planning, setup, and delivery of diverse events, such as conferences, meetings, banquets, and private functions., • Financial Management:, • Manage budgets, monitor performance against financial targets, and negotiate with suppliers to secure the best value and maximise revenue., • Client & Stakeholder Relations:, • Act as a key point of contact for clients and internal stakeholders, building strong relationships and ensuring their needs are met., • Supplier & Vendor Management:, • Liaise with and manage external suppliers and contractors to ensure efficient logistics and a high standard of service delivery., • Quality Assurance:, • Implement and maintain robust processes to ensure all events and services meet agreed quality standards, safety regulations, and customer expectations., • Operational Efficiency:, • Drive improvements in event processes, leverage systems for documentation and management, and ensure a smooth flow from planning to event conclusion. Essential Skills • Operational Expertise: Proven experience in large-scale event planning, logistics, and delivery., • Financial Acumen: Experience in budgeting, P&L management, and financial analysis., • Customer Service Excellence: A passion for service and the ability to deliver exceptional experiences to guests., • Communication Skills: Excellent verbal communication skills for interacting with diverse stakeholders and clients., • Detail-Oriented: Thoroughness and a strong attention to detail are critical for event success. Our Ideal Candidate: • Happy to travel nationally when required, • Previous multi site ideally National experience, • Confident to prepare high level costed proposals, • Confident to liaise with senior stakeholders, • We do need to ensure they understand it is national with travel and they will also need to prepare high level costed proposals and liaise with senior stakeholders What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

What’s the opportunity? 🚀 Recruited are working with a profitable, remote first SaaS scaleup on a mission to help millions of people and teams work smarter, plan better, and stay focused. They’ve grown to over 130 people across 40+ countries and are now entering their next chapter, moving from a single product to a true multi-product suite. Bootstrapped, customer-funded, and with strong global adoption, they’re doubling down on product-led growth and scaling from $20M to $50M ARR. To make that leap, they’re hiring a Product Director to lead and elevate their product organisation. What You’ll Do 🖥️ As Product Director, you’ll take charge of a high performing team of 7 PMs and 9 designers, working closely with engineering, design, marketing, and leadership. You’ll set the direction, define the strategy, and guide the transition into a cohesive multi-product suite. Your role will be a mix of vision and execution , balancing strategy with hands-on leadership. You’ll: • Define and execute the product strategy to drive ARR growth and market expansion, • Lead the transition from one product to a multi-product SaaS suite, • Build scalable product practices around discovery, delivery, and PLG optimisation, • Partner with Engineering, Design, and Go-To-Market to align execution and outcomes, • Coach, mentor, and empower PMs to step up while instilling consistency and focus, • Bring clarity to strategy and roadmap while championing customer experience, • Work closely with the CEO and exec team to shape direction while gaining buy-in across the org About You 🧠 You’re a senior product leader with proven experience scaling B2B SaaS and PLG companies. You thrive in ambiguity, know how to move from strategy to execution, and have already led multi-product roadmaps. • 8–10+ years in product, with senior leadership experience (Head/Director level), • Track record in B2B SaaS and product-led growth environments, • Experience scaling ARR ($20M–$50M+ ideal) and leading multi-product expansion, • Strong people leader, you’ve coached and grown PMs into senior operators, • Excellent communicator, able to balance listening, coaching, and decisive leadership, • Comfortable leading remote, distributed teams with a culture of trust and ownership This is a chance to lead a talented, mission driven team, shape a multi-product strategy from the ground up, and build SaaS tools used by millions globally.

SENIOR CRM MANAGER UP TO £60,000 HYBRID – LONDON, 3 DAYS A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of 11 partners with direct-to-consumer brands to deliver high-impact lifecycle strategies. They work exclusively with Klaviyo and Shopify, positioning themselves as true experts in their niche. Collaboration, accountability, and culture are at the heart of the business. With a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook. The Role This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts. This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation. Key Responsibilities: • Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts., • Act as the strategic lead for client CRM/retention programmes, advising on lifecycle strategies and optimisation., • Oversee all CRM briefs and execution across 20+ client accounts., • Own and report on CRM KPIs across accounts, ensuring measurable client growth., • Drive campaign testing, measurement, and optimisation., • Collaborate with account managers, designers, and copywriters to deliver best-in-class campaigns. Role Requirements Must-haves: • Strong Klaviyo expertise and enthusiasm (active in the community, e.g. events)., • Proven experience with ecommerce retention, ideally within Shopify., • CRM leadership experience (managing at least one direct report)., • Strategic background in CRM, ideally across multiple accounts., • Agency background or experience in a fast-growth ecommerce brand., • Ambition to step into a Head of CRM role, with a roadmap for progression in place.

A unique opportunity to join a company that is making a difference in the business world! Windward provides energy companies, traders, banks, and shipowners with an in-depth understanding of the maritime ecosystem by fusing AI, generative AI, big data, and maritime expertise. We are seeking an experienced manager to lead the commercial Solution Expert Manager (SEM) team. In this role, you will work closely with the Trading and Shipping SEMs team and our sales directors to establish new business relationships and achieve targeted revenue objectives across the globe. This position is based in London and reports to the Head of Global SE. Our work environment is dynamic, fun, and fast-paced, enabling you to take initiative and grow alongside the company. The SEM Team Lead role is a mix of team management and some hands-on responsibilities as follows: SEM's Team Lead Main Responsibilities: • Team Leadership & Development - Lead, coach, and grow a high-performing SEM team by setting clear goals and enhancing their technology and technical capabilities., • Strategic & Operational Planning - Shape and execute presales strategies that align with market trends and company direction, including the shift to the Service as Software model., • Technical Leadership & Enablement - Provide expert guidance and training on how to deliver impactful AI-driven & Gen AI technical demonstrations that translate complex technology into customer value., • Cross-Functional Collaboration - Act as the strategic liaison between sales, technical, and client teams to co-create effective, customer-centric AI and Generative AI solutions., • Sales Execution & Acceleration - Support portfolio-based sales by driving tailored proposals and helping secure high-impact deals through technical and business alignment. Requirements: • 5 years of experience as a Solution Expert / Pre-Sales Manager in a SaaS company., • At least 2 years of experience leading a global team of at least 5 Solution Experts / Pre-Sales, • Experience selling into the shipping / Maritime industry - Huge Advantage, • Experience in compliance risk analysis and familiarity with its valuation methodologies - Advantage., • Experience with complex Sales, preferably with AI solutions, • In-depth understanding of how decisions are made in enterprise dynamic environments, • Willingness to travel as needed., • Excellent interpersonal skills, quick learner, curious, and open-minded, • Familiarity with CRM (Salesforce, etc)- an advantage, • Experience working in a global company with HQ outside Europe- an advantage

From its beginnings as a family business who were committed to bringing quality malt to Glasgow’s brewers, Bairds Malt now operates five Malthouses across the UK, having grown and developed into a trusted partner to many of the world’s leading brewers and distillers. With 200 years of malting heritage, Bairds is celebrating the next chapter of its malting story, having added capacity at two of its Scottish maltings to help meet the demand from customers principally in the distilling industry. Bairds seeks to continually ensure that its barley supply is coming from farms that the business knows by name, and that the growers who supply the barley are supported throughout the crop cycle by the direct relationships with its merchanting business - Scotgrain. Bairds is the largest UK maltster operating five plants, three in Scotland and two in England. Following a transaction in late 2023, the business is now part of Soufflet Malt, the worlds largest maltster operating 41 plants in 20 countries with a global malting capacity of 3.7 million tonnes. Bairds is now looking to appoint a new Brewing Sales Manager to develop customer relations, sell malt and actively manage ongoing customer relationships communicating effectively both externally and internally. They will create and execute a sales strategy for Soufflet Bairds Malt in England; managing relationships with craft distributors in the UK and overseas. The post-holder will head up the local connection with the major key account customers in England. This is an excellent opportunity for an experienced individual looking to work for a global business with a local feel. We are looking for a candidate with proven sales experience within the brewing or related industry. Candidates should be able to clearly demonstrate extensive knowledge of the industry and customer base. A professional brewing qualification would be preferable but not essential. We require an individual adept in building and maintaining strong relationships, offering solutions to customers as and when required. If of interest, please reach out to Kirsty Mclardy at . All third party applications to Bairds will be redirected to our retained advisors Livingston James. Soufflet Bairds Malt are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Required Background: Estate Management for an agency or developer About the Role We are seeking a proactive and detail-driven Estate Manager to join a highly respected, national PLC developer based in East London. This is an exciting opportunity to play a key role in the successful operation and management of our growing residential portfolio. You’ll work closely with our Head of Estate Management, overseeing managing agents, supporting estate handovers, and ensuring the smooth running of our developments for residents and stakeholders alike. Key Responsibilities • Monitor Managing Agent Performance, • Conduct regular site visits to assess standards and compliance., • Participate in quarterly reviews and presentations with managing agents., • Support annual performance audits to ensure service excellence., • Estate Reporting & Administration, • Produce accurate and timely Estate Management reports for the Head of Estate Management., • Support block handovers, ensuring all documentation and information is complete and accurate., • Health, Safety & Compliance, • Monitor and ensure completion of statutory inspections and record-keeping., • Oversee Health & Safety inspections, review action plans, and ensure timely resolution., • Financial Oversight, • Monitor the financial “health” of service charge funds, including arrears and capital expenditure., • Review service charge budgets and accounts prior to final approval., • Customer & Stakeholder Management, • Manage and process applications for customer consents efficiently., • Collaborate with Sales, Build, and Customer Service teams to ensure cohesive estate delivery and management., • General Support, • Provide assistance with all other duties as required by the Head of Estate Management. About You • Experience in Estate or Property Management (developer, managing agent, or client-side)., • Strong understanding of service charge management, health & safety compliance, and leasehold legislation., • Excellent communication, organisational, and stakeholder management skills., • Proactive approach with strong attention to detail and ability to work independently., • Ideally IRPM or RICS qualified (or working towards). Ref:4021JR

Boutique Manager, Valentino, Selfridges London Description We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements • Ensure service standards are consistently met in your boutique, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure boutique and company sales targets are consistently achieved by setting and monitoring these for your boutique and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the general and host store managers on trade and team performance, • Support the wider management team with recruitment and onboarding talent, whilst working with the HR talent team, • Maintain a high-performance team through regular one-to-one meetings, • Build and maintain excellent customer relationships for repeat business, • Maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for boutique, • Protect the Valentino brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of the boutique which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during stressful situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Senior Relationship Manager (Real Estate Finance) - International Bank Main responsibilities will include; • Support reporting manager in the CDD onboarding process (and in the absence of reporting manager drive the process independently, including sign off on regulatory elements), • Prepare and review heads of terms for prospective customers, • (In the absence of reporting manager) Negotiate head of terms for prospective customers with support senior management, • Instruct, monitor, and liaise with professionals in respect of the preparation of due diligence reports and legal documentation for different transactions and projects, including the negotiation of the following; relevant clauses in facility agreements and commercial aspects, • Provide feedback and present to all relevant parties who are involved in the credit process including; legal department, external solicitors (if required) and agency roles (if applicable), • Negotiate on relevant aspects of the documentation process, • Review and analyse project monitor reports, • Review and liaise with professionals and our customers to ensure legal documentation reflects credit approved terms and policies, • Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational risks, • Collaborate with Group and Legal colleagues to deliver appropriate needs-based solutions for customers, • Attending client meetings, analyst meetings and banker presentations in support of the relationship manager, • Support customers and place their needs at the forefront of all that we do, setting world class standards and ensuring demonstrating fair customer treatment and delivery of customer satisfaction To be considered for this position, ideal candidates must have the following experience and skills; • Academic background in a relevant field complemented with relevant qualification (RICS qualification as example or LLB), • Minimum 5-10 years’ experience in: Legal Background; and/or Real Estate Finance, • The job holder will have had previous exposure in dealing with senior management and be familiar with requirements in terms of reporting and communication, • Excellent command of written and spoken English, • Excellent interpersonal and verbal skills, • An able team player, • Ability to work on own initiative and ability to priorities work, • Accurate organized individual, flexible and happy to undertake any task in support of the team members and thus the client, • Excellent knowledge of MS Office skills in Word, Excel and PowerPoint, • Should have a positive “can do” attitude combined with a flexible approach to the tasks required

Who We Are Looking For: Accenture Song seeking an Engagement Strategy Director to join our London-based global team, who will be responsible for supporting the development of data-rich, behavior-shaping engagement solutions to deliver better customer experiences for our life sciences clients. We are looking for a results-oriented team player who supports executing our HCP and patient engagement strategy deliverables, quickly sees patterns and solutions from an avalanche of data, moves from information and insights to implications and recommendations with ease, and is also prepared to roll up their sleeves and partner with our full strategy, account, creative and production team talents. The ideal candidate will utilise a diverse set of qualities, such as intellectual and creative curiosity, problem-solving skills, attention to detail, hypothesis generation and determination. You will know the media and technology landscape widely used in life sciences fluently – and are already predicting how this landscape will evolve in the health & wellness vertical. This person will be working with a team of talented individuals at Accenture Song to help create prescriptive, actionable, and market changing experiences for our clients customers. Reporting to the Head of Strategy in London, you will help build and manage a team of talented strategists. Your team will guide our clients to shaping the data and intelligence gathering process, crafting engagement solutions, and defining the ambitions of these solutions internally and with our clients. What You Will Do: • Work as a part of an integrated strategy team to proactively propose HCP and patience engagement solutions to help clients achieve relevant customer experiences while aligning to client goals and business challenges, shaping their data and intelligence gathering architecture, and their capacity to introduce viable solutions into the marketplace, • Serve in client-facing capacity for omnichannel programming and content/channel integration, • Contribute to data and intelligence gathering efforts (including 1st party data) that uncover opportunities, and pinpoint how these can be used to enhance the customer's overall experience with the brand, • Translating historical analytics and performance reports into meaningful recommendations to optimise campaigns “on-the-fly” as well as input into future campaign strategies, • Remove the mystery on the translation from facts and information to ideas and impact, • Ensure that engagement and content solutions developed by strategic planning, account, production, and creative teams are properly integrated within larger marketing programs aligned to drive customer experience, • Collaborate with executional teams during the development of projects to ensure strategies are pulled through effectively during development and handoff, • Contribute to the development of cross-channel measurement plans and KPIs and develop recommendations and approaches based on performance analytics, • Contribute to the success in achieving digital, social, and innovation fluency across the agency as a whole, • Partner with the broader strategy team to contribute to the development of pitches, proposals & POVs, strategies, and tactical programs that satisfy the business goals of our healthcare clients and beyond, • Continually educate internal teams and our clients on the vital role insights play to being critical to growth and success, • Drive ideas from data to conceptual platforms to deployment that drive business results, • Stay up-to-date on market trends, societal shifts, and strategic initiatives in health and wellness and across other key verticals, promoting innovative and acting as an ongoing evangelist for alternative approaches, • Facilitate workshops to develop groundbreaking experience led strategies and programs with clients, • Support the development of CRM and Omnichannel planning with support from brand/content strategy and analytics teams, • Facilitate service introduction & change confirmation focusing on market opportunities What you Bring: • 7+ year of experience working in Digital, CX or Engagement Strategy at a creative agency, • Experienced in life sciences marketing, including both HCP and patient, • Strong analytical skills, • Expert in engagement channels and technology widely used in Life Sciences, • Impeccable written and verbal communication skills, • Ability to tell a simple story visually and verbally behind a strong strategic point of view, • A drive to elevate thinking and the work, • A curious mentality, • The desire to be great About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at ___ Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Job Role Drive the growth of the Bank’s retail business by sourcing and promoting retail products—primarily Buy-to-Let (BTL) mortgages—while ensuring a seamless end-to-end customer experience. Identify and pursue new business opportunities through networking and enhancing awareness of the Bank’s offerings. Key Responsibilities • Deliver excellent service to brokers/customers to encourage business placement with the bank., • Proactively generate new business in the target market., • Achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations., • Build and maintain strong relationships with brokers, clearly communicating product features and lending criteria., • Attend business meetings and events to promote brand visibility and identify sales opportunities., • Network with brokers, networks, and stakeholders to expand business reach., • Act as key account manager for selected brokers/networks., • Ensure compliance with Bank policies and regulatory guidelines., • Manage the sales pipeline effectively with timely follow-ups., • Handle administration, reporting, and communication efficiently., • Set and manage broker/customer expectations to encourage repeat business., • Support brokers in case submission and ensure quality applications., • Onboard new brokers and networks to increase market share., • Perform additional tasks as assigned by line managers.

About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally. Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit:___ Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: Context of The Role Reporting to the Head of Onboarding, this position will manage the end - to - end onboarding process for prospects that want to onboard with Thunes.The onboarding support will be the point-of-contact for the internal stakeholders and the future member. Responsibilities include supporting the member with the required steps and follow up internally to streamline the onboarding. This position requires a detailed-oriented and proactive individual to streamline processes, manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities • Assist prospect and BD after the qualification stage, • Onboarding Support to follow up and enhance internal processes, • Close follow up on the onboarding process (compliance, legal & technical integration) with internal & external stakeholders, • Coordinate with various internal stakeholders to remove obstacles, • Once onboarded, guide the customers through the internal Hypercare program, • Identify inefficiencies in the sales/onboarding process and implement improvements, • Monitor and update the CRM, ensuring data accuracy for internal reporting, • Work closely with internal teams, such as Finance, Compliance, Treasury, Legal and Solution Delivery to ensure all onboarding / offboarding processes are followed Professional Experience/ Qualifications At Thunes to ensure we set out clear expectations for the business and you to succeed, it is equally important for us in defining not only the nature of the role responsibilities but that the cultural fit in working style and approach is a match! So please read carefully below before putting yourself forward • ~Bachelor’s Degree in a Business, Sales or related field, • Has work experience in commercial corporate environment- ideally in Financial Services or a Tech Company, • High level of Microsoft Office Suite competency including at least intermediate Excel proficiency (Creating visual representations of data, creating & managing pivot tables, ability to organize data using SUMIF, COUNTIF, and VLookup.), • Salesforce/ Hubspot or other CRM proficiency, • Must be highly organised, independent and able to prioritise tasks, • Ability to work under pressure in a rapidly evolving fast-paced environment, • Adept at developing and executing actions synthesized from analysis issues, • Detail-oriented and a believer in value of process, • Must be flexible, self-motivated and team-oriented, • Highly adaptable, able to accept and create change, • Project management skills are desirable Key Skills & Qualifications • Bachelor’s degree in Business, Sales, Marketing, or related field., • 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment., • Strong understanding of sales processes and CRM systems (Salesforce experience is a plus)., • Excellent written and verbal communication skills with a customer-centric approach., • Strong organizational and multitasking abilities., • Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment., • Detail-oriented with strong analytical skills and problem-solving capabilities., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits • Great compensation package, including performance & company bonus, • Private Health insurance for you and your family, • Life insurance, • Mobile allowance, • Employee wellbeing & support program, • Learning & Development budget, • Work-life balance (flexibility and hybrid working policy), • Great offices in Liverpool Street, • Our team is global, you will work with 40+ different nationalities spread across 5 continents

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform — ___ — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure  Guide the design and optimisation of new data infrastructure  Oversee implementation of new system(s) and guide team members on usage  Maintain the database and make recommendations on best practice Analytics Strategy  Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives  Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming  Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting  Audit and optimise weekly and monthly sales reporting, automating work flows where possible  Provide actionable insights and strategic recommendations to senior leaders, enabling them to makeinformed business decisions  Oversee the development of dashboards, reports, and advanced analytics products that support organisational objectives Customer Analytics  Lead analytics initiatives, including customer segmentation, membership model and growth, sales forecasting, and price modelling, to drive targeted business strategies  Identify opportunities to enhance customer experience, marketing performance, and operational efficiency using data insights Collaboration Stakeholder Engagement  Work closely with senior stakeholders and cross-functional teams to prioritise analytics initiatives and ensure data-driven decisions  Champion a culture of analytics across the organisation, promoting the use of data to guide strategy and performanc Continuous Improvement & Innovation  Stay up to date with trends in BI, analytics, and AI/ML to bring innovative approaches to the organisation  Identify opportunities to improve analytics frameworks, processes, and methodologies to maximise impact The Package  Salary £45,000 - £50,000 depending on experience  25 days annual leave  Bonus leave - Mental Wellbeing Day and a day off in the month of your Birthday  £120 per quarter Employee wellbeing allowance  Access to private healthcare (following 1 years’ service)  Access to free counselling and mental wellbeing services through our Employee Assistance Programme  4% pension contribution  Life Assurance of 4 x base salary  Annual season ticket loan  Bike to work scheme  Complimentary tickets to Fane shows, Kilimanjaro Live events and access to free books Location The office is based in Farringdon, London with the option to work from home up to 40% of the time

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use our vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. The SEO manager role will play a pivotal part in the new customer growth of all our brands. With strong knowledge of SEO methodologies, ranking strategies, some technical understanding, and a passion to stay on top of trends in SEO. The ideal candidate is data driven, a clear communicator who can translate data into insight seamlessly. What you’ll be doing day to day • Applying best in class SEO practices to all our websites to achieve organic acquisition objectives, • Work with the Department Head to develop and execute comprehensive SEO strategies per country to improve site performance and organic search rankings., • Conduct in-depth technical audits of websites, identifying issues such as crawlability, indexation, site structure, and Core Web Vitals, and implement solutions., • Work closely with developers to ensure SEO best practices are integrated into website architecture, platform migrations, and new site builds., • Collaborate with the content team to optimise on-page elements, including metadata, internal linking, and keyword targeting., • Analysing, sourcing and checking links for our link building strategy., • Keyword research, search intent modelling and keyword mapping to achieve high rankings., • Stay updated with the latest Google algorithm updates, technical SEO trends, and industry best practices. What your background looks like • 3+ years’ experience in an SEO role, • Ideally having worked in online gambling before, • Is well-rounded in all pillars of SEO including technical, content, and off-site link acquisition, • Has great experience in the typical SEO toolset i.e. Ahrefs, SEMRush, Google AnalyticsGoogle Search Console, or similar., • Has experience or a desire to innovate and elevate SEO and the wider organic earned and owned product offering including integrated search, • Organisational commitment and performance excellence skills, • Good public relations/relationship building, management report writing, and communication skills, • A strategic thinker with strong analytical, visionary, and problem-solving skills, • French speaking would be advantageous but not a must * We operate with a hybrid working model of 3 days per week at our office on Fenchurch Street, and 2 days working from home. Please ensure this works for you before applying! *

Legal Counsel | Shape the Future of Legal Operations | London Are you a dynamic legal professional ready to redefine what in-house legal counsel looks like? Join Tecknuovo, a deliberately different technology consultancy where legal advice isn't just reactive, it's integrated into every business decision, driving commercial value, and enabling agile operations across our scaling business. This isn't your typical legal role Forget siloed legal departments. As our Legal Counsel, you'll be at the heart of business operations, working face-to-face with our London team 4 days a week, embedded within our innovative Business Operations Hub. You'll report directly to our Chief Legal & Sustainability Officer and have the unique opportunity to build the legal function alongside our growth trajectory. What makes this opportunity special? • Business Integration: Your legal expertise directly shapes commercial strategy and day-to-day operations, • Growth Pathway: Perfect stepping stone for ambitious lawyers eyeing Head of Legal positions, • Diverse Portfolio: From cutting-edge IP and AI compliance to commercial contracts and employment law, • Agile Environment: Work with cross-functional teams in a fast-paced, innovation-driven consultancy, • Ownership Culture: Take genuine ownership of legal matters in a business that values autonomy and initiative You'll thrive here if you: Have 3-4 years post-qualification experience with at least 2 years in-house Combine strong commercial acumen with pragmatic legal thinking Excel at stakeholder management and cross-functional collaboration Are curious about emerging tech (AI, machine learning) and their legal implications Want to challenge the status quo and drive continuous improvement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence: Draft and negotiate customer agreements (with a focus on public sector frameworks) and supplier agreements, managing full contract lifecycles Strategic Advisory: Provide commercially focused legal guidance across employment, data protection, public procurement for customer frameworks, procurement/supply chain, and regulatory compliance Innovation Leadership: Navigate IP protection for proprietary technologies and advise on AI/emerging tech legal frameworks Operational Excellence: Develop legal systems and processes that scale with our growth Risk Management: Support dispute resolution and ensure regulatory compliance across IT consultancy operations Why join our Business Operations Hub? Our Hub isn't just support, it's the engine that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. This role offers genuine progression potential for the right candidate looking to evolve into senior legal leadership. Location: London (4 days in office) Experience: 3-4 years PQE, with strong in-house background Industry: Technology Consultancy (professional services experience advantageous) Equal Opportunities: At Tecknuovo, we're committed to providing and creating an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application. We are a Disability Confident Committed employer; We want to hear from you if you require any reasonable adjustments during your recruitment process. Please email to let us know how we can support you through the process with us

About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland. Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell’s daughter, Elizabeth, and George Bromley – today the business remains family-owned, operated, and proudly independent. The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role We’re looking for a Collection Merchandiser to join our Head Office in Central London. You will be responsible for helping define the collection architecture of the season based on the overall strategic goals of the brand, factoring in key elements such as past season performance, trends in the market and strategically identified opportunities to diversify and grow sales. Based on this seasonal plan you will guide and shape the collection from the very beginning of the season, following through to how that product lives in the market. Collection merchandising drives the commercial and strategic objectives of the brand by working collaboratively with the relevant teams to deliver the collection. Key Responsibilities • Work with the Head of Collection Strategy to create the seasonal Collection Plan (product assortment, price positioning overview and working range grid) at the opening of the season, • Work with Trade Merchandising to define clear pricing architecture and margin targets across categories, • Meet regularly with design and product development throughout the season to feedback on assortment, price positioning and margin, working collaboratively to define a working product assortment, • Help identify key styles for both image and volume driving and contribute to defining store grading and delivery phasing, • Support on creating education packs for retail training, • Support on Retail training, • Work closely with all channels to report customer feedback, • Build product assortment proposals for SMU (store specific assortments, collabs etc, special projects), • Support on creating and owning the end of season final ‘range plan’ About You • Minimum 7 years’ experience within Buying/Merchandising, • Experience in Collection/Product Merchandising would be preferred, • A degree in a relevant field ideally a business or fashion degree, • Broad knowledge of the fashion landscape, with a focus on footwear & accessory competitor brands, • Strategic thinking and the ability to form action-based conclusions from data, • Clear communication and interpersonal skills, • Excellent PC skills (excel and PowerPoint), • Good organisational skills and ability to work to deadlines To apply for this role please submit a cover letter along with a CV. At Russell & Bromley we are an equal opportunities employer and we value diversity and inclusion in our team. We encourage applications from candidates with diverse backgrounds and identities. If you need any reasonable adjustments during the hiring process please let us know by email. Due to the high volume of applications, we regret that we will only be able to contact successful candidates within two weeks.

GROWTH & ACQUISITION MANAGER UP TO £55,000 EDINBURGH – 3X A WEEK IN OFFICE ABOUT THE BUSINESS A fast-growing UK e-commerce brand in the ready-meals space, specialising in high-quality ambient meals designed for convenience and long shelf-life. With nationwide next-day delivery, the business is rebranding and scaling, targeting a customer base that values ease, independence, and reliable service. THE TEAM You’ll join a small but agile Marketing team, reporting into the Head of Brand and working closely with the Brand Manager (retention) and Product Manager. This is a hands-on environment where collaboration is key — campaigns move quickly from ideation through to execution and measurement. At this level, you’ll be the growth specialist in the team, trusted to shape and deliver the acquisition strategy end-to-end while leveraging support from agencies and colleagues where needed. THE ROLE This is a brand-new position with a clear focus: driving new customer acquisition and converting them into loyal, repeat purchasers. You’ll be responsible for developing and delivering integrated growth campaigns across both online and offline channels, while managing significant budgets and optimising performance at every stage of the funnel. Key responsibilities include: • Designing and executing multi-channel growth and acquisition strategies (digital + offline), • Developing campaign messaging, activation, and end-to-end delivery, • Managing and optimising customer acquisition journeys and conversion funnels, • Overseeing significant marketing budgets (£1M+) and ensuring ROI, • Working cross-functionally with product, brand, and external agencies to deliver impact, • Contributing to CRM development and lifecycle marketing as the function expands SKILLS & EXPERIENCE REQUIRED • Hands-on experience in growth and acquisition, ideally within e-commerce, FMCG, or food, • Proven track record managing £1M+ marketing budgets, • Experience across both digital and offline acquisition channels (e.g. social, search, TV, radio, press, direct mail), • Strong data-driven mindset with ability to analyse, test, and optimise campaigns, • Strategic thinker who is also comfortable being hands-on, • Experience working in-house within a fast-growing £10M+ brand, • Excellent communication and stakeholder management skills, • Edinburgh-based (or able to relocate within an hour’s commute) Nice to have: • Exposure to CRM buildouts and lifecycle marketing (Mailchimp or similar), • Experience with consumer subscription models, • Familiarity with analytics tools (Google Analytics, Looker), • Understanding of older adult consumer demographics WHY APPLY? • Play a pivotal role in shaping the growth strategy of a fast-scaling e-commerce brand, • Lead significant acquisition projects with both online and offline reach, • Hybrid working in modern offices in central Edinburgh, • Collaborate with a close-knit, hands-on team while driving big-budget campaigns, • Opportunity to make a visible impact on customer growth and retention strategy

Chief Product Officer Job Type: Permanent Location: London (Hybrid) Salary: £135,000 - £150,000 base + benefits Consultant: Mags Rendle The Organisation I'm working with a pioneering tech organisation that is redefining how software engineering performance is measured and optimised across industries. Their cutting-edge technology delivers objective, data-driven insights that empower large enterprises to build better software—faster, more efficiently, and at reduced cost. With a global footprint spanning the UK, US, India, and Mexico, and a diverse team of over 110 professionals speaking more than 25 languages, this is a high-growth, multicultural environment where innovation and performance go hand in hand. The culture is open, ambitious, and supportive—ideal for individuals looking to shape their own success story in a fast-paced, forward-thinking setting. Job summary: As the Chief Product Officer, you’ll be responsible for developing our product strategy in alignment with the business strategy. You’ll be managing a cross functional team of Product Managers, UX & Technical Writing across London, India and Mexico to deliver on the product goals. This is a critical senior leadership role for an experienced professional with a deep understanding of software engineering, data analytics and a proven track record of P&L ownership. The successful candidate will be instrumental in shaping our product roadmap, accelerating growth and ensuring our offerings continue to ensure customer satisfaction in a rapidly evolving market. Key Responsibilities: • Define and articulate a compelling product vision and strategy that aligns with the company's overall business objectives and market opportunities., • Full ownership of the product P&L, driving revenue growth, market share expansion and profitability through strategic product development and lifecycle management., • Lead the end-to-end product lifecycle, including ideation, research, design, development, launch, and iteration. Develop and manage a robust product roadmap, ensuring timely and high-quality delivery., • Act as a leader who not only understands but actively leverages software engineering metrics to guide the product roadmap. You will use data on system performance, developer velocity, and other key engineering metrics to identify product opportunities, improve efficiency, and ensure our products are built for scalability and long-term success., • Lead, mentor and grow a high-performing product organisation, including managing, managers, leaders and product managers. Foster a culture of excellence, collaboration and continuous improvement within a team of 10+ individuals., • Partner closely with engineering, sales, marketing, customer success and other departments to ensure seamless product development, launch and adoption. Champion a collaborative and agile approach across the organisation., • Act as a key customer advocate, deeply understanding user needs, pain points, and market trends. Engage directly with customers to gather insights and validate product concepts., • Conduct thorough market research and competitive analysis to identify opportunities, anticipate trends, and maintain a competitive edge. Qualifications Skills and Experience You’ll Need to Succeed: • Extensive experience in a senior product leadership role (e.g., Global Head of Product, CPO, or similar) within a software or technology business, preferably in a company with 200-2,000 employees., • Deep expertise in software engineering and data analytics, with a specific focus on using software engineering metrics to inform product strategy. Your career has been defined by using this data, not just general analytics, to make strategic product decisions, optimise engineering efforts and create products that are technically sound and commercially successful., • Proven track record of building and delivering solutions for persona ranging from software engineers up to CIO/CTOs., • A track record of successfully managing P&L, demonstrating a clear ability to drive revenue and foster significant business growth., • Proven experience in building, leading and scaling high-performing product teams, including managing managers and multiple product lines (10+ direct/indirect reports)., • Highly adaptable and comfortable working in a fast-paced, dynamic scale-up environment. Adept at navigating cross-functional complexities and driving alignment across departments., • Confident and articulate in engaging with customers, partners, and stakeholders, with a proven ability to translate market insights into product innovation., • Ability to think strategically and translate vision into actionable plans and deliver tangible results., • Superior verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Why join our team? • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Flexible Work from Home policy - 2 days a week, 3 days in office, • International travel opportunities, • Global meetups (most recent meetups have been held in India and Thailand), • Modern office at Elephant and Castle, • Cycle-to-work scheme If you are a passionate and experienced product leader ready to make a significant impact on a growing company, we encourage you to apply. We’re excited to hear how your expertise can help us achieve our ambitious goals. Apply below And Mags will be in touch to discuss the role further. The Digital Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. To apply for this role please contact us at: To apply for this role please contact: Mags Rendle 📞 0203 640 2133 📧 🌐

Location: Rainham, Essex - on-site full-time Reporting to: Head of Technical About Us Frive is on a mission to revolutionise healthy eating with 100% natural, ready-to-eat meals. As the UK’s highest-rated ready-to-eat meal brand, we’ve delivered over 10 million meals - and we’re just getting started. Frive (formerly Lions Prep) is the UK’s highest-rated ready-to-eat meal delivery subscription, delivering tens of thousands of fresh, natural, chef-prepared meals to customers’ doors across the UK each week. We are committed to our vision of creating 100% organic meals without the hefty price tag, freeing us from a food system that compromises our health for profit We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness Mission We help busy people enjoy natural, healthy eating with ready-to-eat meals delivered to their door, proven to support their health goals. Vision To transform health by revolutionising eating habits and restoring food to its natural form. Values Empowerment: We empower our people to make strong, independent decisions with confidence Transparency: We share information openly and with intention Open Communication: We communicate directly and honestly High Performance: We foster an environment that attracts, retains, and rewards high performance Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity Impact We are seeking a proactive and experienced Technical Manager to lead the technical, food safety, and quality agenda at our meals manufacturing site. This role is critical to ensuring our chilled meals meet all legal, customer, and safety requirements while driving continuous improvements in compliance, hygiene, and quality standards. Responsibilities Food Safety & Compliance: • Maintain and develop the site’s HACCP plans for meal production (including high-care areas)., • Ensure full compliance with UK Food Safety legislation, FSA, and with the Quality Systems & Compliance Manager, lead the practical implementation of BRCGS standards., • Act as the technical lead during inspections and regulatory visits., • Manage allergen control, traceability, and shelf-life validation processes. Quality & Technical Systems: • Lead the practical elements of the Quality Management System (QMS), ensuring accurate records and documentation across all processes., • Oversee the label verification and pack copy approval processes in line with UK food labelling laws., • Drive site standards in GMP, hygiene, and environmental monitoring. Team Leadership & Training: • Manage, mentor, and develop the site QA team., • Provide training across departments to uphold food safety and quality culture., • Ensure technical KPIs (e.g., complaints, non-conformances, audit scores) are met and communicated. Customer Engagement: • Be the key point of contact for technical queries and product launches., • For future B2B ensure all products meet customer specifications and portal requirements, • Lead customer complaint investigations and implement corrective actions. Supplier & Raw Material Assurance: • Approve and monitor raw material suppliers, ensuring ingredient compliance for ready meal applications., • Coordinate supplier audits and maintain up-to-date raw material specifications and risk assessments. NPD & Launch Support: • Work closely with NPD and Commercial teams to support the launch of new ready meals, from concept through to shelf., • Ensure food safety, shelf-life, and legal compliance of new recipes and packaging. Qualifications & Experience: Degree in Food Science, Food Technology, or related discipline. Minimum 3–5 years in a senior technical or quality role within chilled or frozen ready meals manufacturing. Proven knowledge of BRCGS for Food Safety, HACCP, retailer standards, and UK food regulations. Experience working in high-care/high-risk environments. Desirable Skills: Lead Auditor Qualification (BRC/ISO). Level 4 Food Safety & HACCP certification. Strong communication and leadership skills. What's next? If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision.

Area Sales Manager - Wine We have an incredible opportunity for an Area Sales Manager covering North and East London for a market leading Wine & Spirits business. The Role: The Area Sales Manager will be the key driver in generating new business in a very important area. You will be responsible for retaining and growing our existing retention clients, identifying new commercial opportunities and delivering excellent customer service. Key Responsibilities: • Deliver excellent levels of customer service across your account portfolio, • Identify, develop and deliver insight driven innovation opportunities across all parts of the marketing mix, in order to drive portfolio and brand growth., • Build account plans with key customers to deliver your business objectives and ensure strong business relationships, improve rate of sale and profitability, • Work closely with your Head of Sales to ensure agreed Regional plans are delivered at field level, • Deliver against budgets set by the business as part of the overall on trade budget in conjunction with your Head of Sales, • Present account updates and future plans at bi-monthly sales team meetings, • A deep understanding of the business, its composition, brands and value proposition making key decisions in light of strategic and financial plans., • Create alignment and integration by working with others, involving them at the right level throughout the process, to achieve clear decisions that can be executed quickly., • Communicating insights in a compelling way, so that it is easy for our business partners to leverage them for improved decision-making., • Clearly articulate brand vision, positioning, renovation and equity development to profitably grow the brand., • Plan, develop and deliver inspiring, integrated and impactful communication and activation at point of purchase that bring the brand to life and deliver the brand growth targets Knowledge & Skills Required: • Experience for winning new business in the On-Trade., • WSET Qualified (Ideal), • You have a minimum of 3 years of experience gained in a Sales / Business Development role within wine & spirits, • An excellent understanding of On-Trade channel (bars, hotels, restaurants), • A thorough understanding of premium Wine & Spirits, • You have a comprehensive understanding and working knowledge of brand building with the ability to balance commercial delivery, strong problem-solving skills and ability to identify sales/ brand opportunities, • You have a strong commercial understanding of customer P&L’s, • You are client centric, results driven, proactive and creative, structured, reliable and inquisitive, • Self-motivated, confident and outgoing with the ability to build relationships at various levels., • Creative with a can do attitude able to overcome challenges and find solutions in order to succeed, • Energetic and ambitious with the drive and determination to win, • Excellent communication skills with the ability to influence at all levels What's in it for you: • Up to £45,000, • Company car or car allowance (£4.9k), • Competitive Bonus, • Up to 20% Staff Discount, • 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme, • Life Assurance (Worth 3 times your annual salary), • A contributory Company Pension Plan, • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 15 countries, GOAT represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: • Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries, • Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time frame, • Design and optimise automated onboarding, retention and reactivation campaigns across multiple channels (push, in-app, email, SMS), • Executing, analyzing, and reporting on campaign effectiveness through various data platforms, suggesting, AB testing and implementing new strategies to improve campaign performance, • Monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value, • Develop an in-depth understanding of activity from all customer value and lifecycle segments, • Use key data insights to help build new customer segments, ensuring customers get the right communication, at the right time, • Explore ever improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time, • Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team, • Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries, • Conduct competitor analysis and market development to enable Premier Bet and its associated brands to better the offering of our competitors. Essential Background: • Data driven with a strong analytical mind to turn these insights into actions and resolutions, • Have gambling/gaming industry experience (Sportsbook, casino & lotto), • Experience working with CRM platforms/Tools, • Experience in forecasting and costing campaign impact, • Experience in implementing CRM campaign automation, • Experience in planning and executing end to end campaigns, • Experience implementing campaigns across the full customer lifecycle, • Experience mentoring and developing less experienced team members, • Able to build strong working relationships with multiple stakeholders across multiple departments, • Quality project & time management skills, • Strong communication skills, • Good attention to detail & creativity, • A challenging mindset, always on the lookout to better processes, • Can-do attitude with an appetence to fast paced working environments, • Ability to perform in a hybrid office/home working environment Desirable background: • Have a keen Interest in Sports, especially football, • Undertaken competitor analysis & reporting previously, • Experience in localization of content for foreign markets (preferably Africa) * We operate on a hybrid working model of 3 days per week at our office on Fenchurch Street! Please ensure this is suitable for you before applying *

Head of Commercial Analytics Very competitive Salary + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact • Own and lead analytics across pricing, promotions, customer behavior, and trading performance, • Partner closely with Strategy, Commercial, and Marketing to drive revenue and market share growth, • Identify and action opportunities across core and emerging customer segments, • Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For • Experience leading large, high-performing analytics teams (including managing other managers), • Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end P&L performance, • Marketplace/platform experience preferred, • Experience across global or multi-region environments is a plus Package • Competitive base salary, • Discretionary bonus, • Full benefits package Interview Process • Intro interview with Analytics Director, • Case presentation with Strategy leadership, • Final interview with the UK Managing Director, • Ready to make a strategic impact at scale? Apply in confidence to learn more.

Branch Manager - Steve Madden, White City WE NEED YOU TO: • Ensure service standards are consistently met in your store, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Maintain strong relationship with senior stakeholders and area manager by providing regular update, • Recruit and onboard talent for your store, whilst working with the HR talent team, • Regularly communicate store activities with Regional Management & team, • Maintain a high-performance team through regular one- to-one meetings., • Build and maintain excellent customer relationships for repeat business, • Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and main stock accuracy standards, • Plan, organise and execute impactful store promotions to boost overall sales for store, • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies., • Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during stressful situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic hourly rate, • Generous bonus structure, • Amazing employee discounts, • Fabulous shoes!

Senior Data Analyst - Green Tech / Energy Sector 📍 Central London (3 days per week onsite) | 💰 Up to £80,000 + Benefits | ⚡ Private Equity-Backed Scale-Up Are you passionate about using data to drive real-world impact in the green tech space? This is a fantastic opportunity to join a fast-growing, sustainability-focused business that's revolutionising how we power electric vehicles across the UK. You'll work closely with the Head of Data to shape the company's analytical direction and deliver actionable insights that directly influence commercial, operational, and energy strategies. The Role As Data Scientist, you'll act as the analytical lead across the business - tackling forecasting, pricing, and data modelling projects to support commercial, operations, energy, and marketing teams. You'll help answer key strategic questions, such as: * How should we price energy dynamically across the day? * What patterns exist in customer charging behaviour? * How can we use data to drive operational efficiency and profitability? This is a hands-on analytical role, ideal for someone who enjoys statistical problem-solving, building predictive models, and presenting clear insights that drive action - but not a pure machine learning role. Key Responsibilities * Develop and maintain forecasting and pricing models * Support business teams with actionable insights and data storytelling * Analyse large data sets in Snowflake / AWS using SQL and Python * Apply statistical techniques (segmentation, regression, predictive modelling) * Partner with stakeholders to translate business questions into data-driven answers About You * Strong experience with SQL and Python (Jupyter Notebooks) * Solid grounding in statistical analysis and forecasting methods * Commercially minded - able to connect technical outputs to business goals * Excellent communicator, proactive and adaptable to a fast-paced environment * Comfortable working in a smaller, scaling data team * Ideally some exposure to AWS / Snowflake / Power BI Why Join * Work in a purpose-driven, sustainability-focused organisation * Be part of a rapidly scaling team with genuine ownership and impact * Shape data-driven decisions in one of the UK's most exciting green tech businesses * Collaborative, communicative, and mission-led culture Find out more and apply via the link below.

A leading global business focused on delivering customer-centric solutions across the travel industry. In this pivotal role, you'll oversee the delivery of high-impact legal services across multiple regions and business units. Reporting to the Chief Legal Officer and working closely with the VP Legal, you'll be responsible for translating global legal strategy into effective local execution, ensuring alignment with business priorities and driving measurable results. Key Responsibilities • Lead and guide legal teams, often through direct reports and team leaders, ensuring effective oversight and support., • Engage effectively with senior stakeholders to build strong relationships, enabling timely, business-focused legal advice and support., • Execute global and regional legal strategies at the local level, ensuring they align with business objectives and drive operational efficiency., • Manage governance, compliance, and risk matters aligning with broader organisational standards., • Deliver clear, commercially focused legal guidance across corporate, commercial, compliance and regulatory matters., • Collaborate with senior stakeholders and operational teams to support strategic decision-making and ensure policies, terms, and conditions are both legally sound and commercially effective., • Enhance leg operations by refining processes, templates, and internal policies for greater efficiency., • Promote team development through performance management, succession planning, and fostering an inclusive and diverse work environment. What you'll need to succeed • Qualified as a Solicitor with substantial experience gained across both private practice and in-house roles., • Experience in complex, fast-paced international environments across multiple jurisdictions., • A strong communicator with excellent stakeholder engagement skills, bringing a pragmatic, adaptable, and solutions-oriented approach to complex legal and commercial challenges., • Experienced in leading legal teams with a collaborative, inclusive leadership style that fosters alignment and accountability., • Strong commercial and operational insight, balancing legal risk with business objectives. This is an excellent opportunity to be a leader within a global, innovation-driven business. As Head of Legal, you'll play a central role in shaping legal strategy and driving operational excellence across multiple regions. You'll work closely with senior leadership to ensure legal alignment with business priorities, while fostering a collaborative and high-performing team culture. Next Steps If you're interested in this role, click 'apply now' to submit an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

From our founding, American Beverage Marketers set out to be the best at one thing and one thing only – cocktail mixes and ingredients. Each of our four core brands, Master of Mixes, Finest Call, Reàl Infused Exotics, and Agalima Organic, serve a very specific market, and they have been created to successfully address a cross section of functions throughout the category. By offering a variety of product lines, we’re better able to meet the multiple and varied needs of our diverse global customer base. From source to sip, we’re dedicated to creating the best cocktail ingredients in the world. We are excited to announce a fantastic career opportunity as we continue our rapid growth throughout 2025 with our UK distribution partner Global Brands Limited. As the global leader in cocktail solutions, with our brands consistently ranked #1 worldwide, we are now seeking a London Sales Manager to join our expanding UK team. This role will be at the forefront of strengthening and driving the presence of our On Trade brands while also building momentum across our Off Trade portfolio. Based in London, this position provides a unique platform to take ownership of a key market and play a pivotal role in shaping the next stage of our success story. Key Responsibilities The candidate will be responsible for surpassing customer sales budgets across a broad section of sales channels (On-Trade and Off-Trade), maximising sell-through of the full ABM range—including Finest Call, Re’al Infused Exotics, Master of Mixes, Cocktail Essentials, Big Buckets, and Agalima Organics—and ensuring full alignment with brand owner objectives and the overall sales strategy. • Drive sales growth and brand visibility within the London on Trade sector, cultivating strong relationships with bars, restaurants, and distributors., • Expand and develop our presence within the Off Trade market, securing partnerships with retail, wholesale, and e-commerce channels., • Deliver sales targets through a combination of strategic planning, market activation, and relationship management., • Act as a brand ambassador for American Beverage Marketers, ensuring our products remain the go-to cocktail solution for professionals and consumers alike., • Leverage insights, market knowledge, and industry networks to identify opportunities, influence decision-makers, and strengthen our market leadership., • Record daily activity and maintain an up-to-date Daily Sales Report in Salesforce. The person London-based, with a strong knowledge of the On Trade and Off Trade beverage landscape. • Proven track record in sales, ideally within the drinks industry., • Established relationships and networks in both trade environments, with the ability to quickly build new partnerships., • Commercially driven, ambitious, and passionate about mixology, hospitality, and premium beverages., • Strong communicator and negotiator, able to thrive in a fast-paced, competitive market., • Highly motivated to succeed in a fast-paced, competitive environment, • Hands-on and hard-working, with a proactive, can-do approach, • Flexibility as some evening and weekend work will be required to meet customer needs and drive growth across key on-trade periods and special events. Why Join Us? This is a rare opportunity to join a global category leader at a time of extraordinary growth. You will be able to make a real impact in one of the world’s most dynamic beverage markets, supported by innovative brands that are loved and trusted worldwide. If this opportunity excites you and aligns with your experience, we’d love to hear from you. Let’s connect to discuss how you can contribute to the continued success of American Beverage Marketers in the UK. What’s in it for you? • Full-time / Permanent Contract (long-term position), • Competitive salary, • Performance based annual bonus, • Travel expenses, • Enrolment into our health & wellbeing scheme, • Death in service, • 25 days holiday, • Pension, • Opportunities for career progression within the business, • Access to our in-house Global Academy Global Brands - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories. We’ve developed some of the best performing brands in the marketplace such as VK, HOOCH and Franklin & Sons. At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector. Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, Northeast Derbyshire.

HR Advisor Opportunity – Immediate Start Up to £50,000 + Benefits | Hybrid Working Available We are excited to present an HR Advisor opportunity with a Super Prime Property Management organisation renowned for delivering Five-Star service excellence. About the Role: This role supports Resident General Managers across a prestigious portfolio, focusing on Employee Relations (ER) and full HR advisory duties. Given the nature of the business, candidates with ER experience in high-end hospitality (e.g., luxury hotels or private members’ clubs) will be ideally suited. Key Responsibilities: • Manage the full employee lifecycle, including onboarding, offboarding, and contractual changes, • Support General Managers on all ER-related cases, • Maintain accurate employee records and documentation, • Provide sound HR advice to the wider leadership team, ensuring compliance with company policies, • Handle all employee relations matters, including grievances, disciplinaries, and dismissals What We’re Looking For: • CIPD Level 5 qualified (or working towards), • Solid ER experience, ideally within hospitality or a customer-focused environment, • Professional, proactive, and collaborative approach to HR support, • Willingness to travel to property locations as required (hybrid working model) Why Join? This is an opportunity to become part of an award-winning Head Office HR team within a business that values collaboration, excellence, and employee engagement. The work environment is fast-paced, energetic, and supportive, offering real opportunities for career growth.

MERJE is seeking a highly skilled Senior Risk Manager to take on a lead role and the new position of Head of Risk for this dynamic and successful insurance company. This pivotal role involves designing and implementing a robust risk management framework, shaping risk culture, and aligning risk strategy with ambitious growth plans. The ideal candidate will possess strong leadership skills and deep technical expertise in insurance and operational risk management and excellent stakeholder skills. Salary: £90,000 – £100,000 Location: London /Surrey (very flexible working available) The Company This company is a prominent player in the insurance sector, specialising in the GI sector. With a focus on innovation and growth, they are committed to providing excellent customer service and developing cutting-edge risk management strategies to stay ahead in a competitive market. The Role The Head of Risk position offers an exciting opportunity to lead the development of the Enterprise Risk Management Framework (ERMF) and work closely with senior stakeholders. This role combines strategic leadership with hands-on risk management, ensuring compliance with FCA regulations and fostering a culture of risk awareness across the organisation. Key Responsibilities of the Head of Risk: • Design and implement the company's risk strategy and ERMF, • Oversee risk registers, RCSAs, scenario analysis, and KRI dashboards, • Provide second-line oversight across key insurance and operational risk areas, • Ensure compliance with FCA regulations and support Board Risk Committee engagement, • Build and lead a risk team suited to the scale and ambition of the business Required knowledge and experience for the Head of Risk role: • Proven track record in a risk leadership role within insurance or financial services, • Experience in building and embedding risk frameworks in growing organisations, • Deep understanding of insurance and operational risk management, • Strong working knowledge of FCA regulatory framework, including Consumer Duty, • Excellent communication and influencing skills at senior management and board level, • Ability to work effectively cross functionally If you are an experienced risk professional looking to make a significant impact in a dynamic insurance environment, apply now for this Head of Risk position and take your career to the next level. Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Boutique Manager to join our Boutique in Mount Street, Mayfair, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence & Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising in the Boutique • Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively. Provide regular reports on sales performance and relevant activities. • Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance. Collaborate with relevant parties to ensure the success of promotional initiatives. This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to achieve a standard of luxury retail excellence. ✂Line of Reporting Reporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional customer experience. ✂Key Personal Qualities We are looking for individuals who: • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector, • Exceptional leadership abailities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Are highly organised team players with effective communication skills., • Demonstrate ability to exceed sales targets and drive business growth., • Strong organisational skills and proficiency in administrative tasks., • Familiarity with retail industry regulations and compliance standards., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Creed Mount Street Boutique ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding

Unique Training Solutions Ltd (UTS) are the leading provider of training and apprenticeships to the Health, Housing and Social Care sectors across the UK. With over 20 years’ experience we have built a brilliant reputation for developing and delivering high quality programmes, providing our customers with an outstanding experience in both training delivery and customer service. We are excited to be delivering Oliver McGowan accredited training and are welcoming applications from trainers who are either; already approved Oliver McGowan trainers or those who are willing to undertake the Oliver McGowan facilitating trainer training with us. These positions are offered as full or part time, either as associate or permanent employees. As a Trainer you will be required reasonable distances to deliver the Oliver McGowan Tier 2 programmes. We are keen to hire associate Trainers with qualifying levels of expertise and experience in supporting individuals who are Autistic or have a Learning Disability and can competently deliver training at managerial level. As a facilitating trainer you will support the delivery of Tier 1 & Tier 2 training sessions. Requirements We are ideally looking for experienced facilitating trainers who have a background in delivering training in Autism, Learning Disabilities or both. • Deliver high quality Oliver McGowan training., • Work alongside experts with lived experience., • Have in-depth knowledge and experience of working within services supporting people with a Learning Disability or Autism and be able to work as part of a team of trainers. This includes experts with lived experience, with a Learning Disability and/or Autism., • Ensure all delivery is in accordance with The Oliver McGowan delivery model, current legislation, best practice and within UTS policy., • Provide guidance and support to all learners., • Deliver within an agreed timescale that meets a customer and learners needs., • Communicate content with enthusiasm, articulation, and confidence., • Become a part of the UTS training community which will invite you to attend company meetings, provide programme updates and give you a platform to communicate with our network of national trainers. We would like you to: • Be excited and driven to deliver exceptional programmes and customer service. We want you to really be motivated by motivating and influencing positive change in others., • Have prior experience of delivering training across the sector, ideally both face to face and virtually., • Have a strong background in Health and Social care with a great emphasis and proven competencies in the sector., • Have experience of working in, or training within, a clinical setting, • Be passionate about our sector and want to share your knowledge and experience through delivery of subjects, maintaining a high skill level in training and supporting our learners and customers to achieve exceptional results., • Want to raise the bar and continuously champion excellent training within Health, Housing and Social Care., • Hold a teaching qualification, • We do need you to:, • Pass a DBS check., • Evidence your sector expertise and training capabilities, • Training you will be delivering:, • Oliver McGowan mandatory training Tier 1 and Tier 2. Benefits UTS are competitive payers and as importantly, we value and support our training team, whether permanent or associate and with a great head office team and benefits. We want to make sure we are adding value to your portfolio and that we are the hassle that you might incur as a freelance trainer elsewhere. If you are also interested in permanent opportunities, please make a note on your application. Our Trainers and Associate Trainers will receive: Competitive day rates Mileage at a set rate per mile Fully developed materials for delivery CPD sessions at our head office and via teams A yearly AGM to include a CPD session and a social event We are able to offer either Permanent/Associate and full-time or part-time (full days only) Our training is delivered Monday to Friday but travel and overnight stays may be required dependant on location of bookings,, reasonable costs are covered.

c£60,000 but with uncapped commission, profit share & an outstanding package Remote with UK travel (periodic visits to Cheshire head office & R&D functions) This is an outstanding opportunity to join a market-leading manufacturer of sustainable, ethical and technologically advanced products, primarily serving the food packaging market. The company enjoys an enviable reputation and an equally impressive client list, yet remains focused on scaling even greater heights through its groundbreaking “next-generation” products, innovations already attracting major attention across its markets from customers, consumers and technology partners seeking to commercialise new sustainable solutions. Put simply, this is a rare innovator that, following a major eight-figure investment, is now quietly setting the pace for what comes next in its sector. This is a business that applies its ethical and sustainable focus not only to its products, but to every aspect of its operations and decision-making. It sits at the forefront of advanced material science, creating sustainable solutions that will reshape products and manufacturing for decades to come. They sit at the forefront of advanced material science, building the kind of sustainable solutions that will help reshape global products and manufacturing for decades to come. From its roots in more traditional allied sectors, they have evolved into a modern engine of innovation, blending chemistry, engineering and digital precision to create next-generation materials that are transforming the way brands think about product performance, removing less sustainable, more damaging products/plastics. Their highly technical team delivers renewable, recyclable and biodegradable alternatives, barrier coatings, laminates and bespoke substrates designed not just to perform, but to protect the planet. Every aspect of the business is driven by sustainability. Energy use, waste management, carbon footprint and circular-economy principles are scrutinised with scientific rigour. The company’s in-house R&D and technical teams work directly with global partners and OEMs to design smarter, cleaner materials for a world that can no longer afford disposable thinking. Its laboratories and production lines are powered by an ethos that innovation must serve both customer and climate, and that true progress lies in creating products that leave nothing harmful behind. This is a deeply ethical business: values-driven, and committed to long-term stewardship. Its people are encouraged to think like owners, to take pride, act with integrity, and build enduring partnerships with clients who share the same belief that technology should make things better. Now, with state-of-the-art capabilities, the product of their £8-figure investment) and a surge in global demand for sustainable materials, the company is expanding its commercial team in response to sustained growth. They are seeking a Sales Account Manager with both entrepreneurial energy and technical curiosity, someone who can translate customer challenges into breakthrough solutions, and who sees the enormous potential of a market that is rapidly moving beyond plastic. The rewards are outstanding: a dynamic, role with uncapped commission, uncapped career potential, genuine influence, and the chance to be part of a business that is changing the future of sustainable manufacturing. About the Role A newly-created, customer-facing sales and account management position responsible for generating new business growth and further developing existing relationships in line with short, medium, and long-term strategic plans. The focus is on exploiting newly installed operational coating capability for both new and existing customers. The appointee will take a high degree of autonomy in the management, development and leadership of their key markets, but with the full support of the Board and technology functions across this global business. The successful candidate will design, develop and implement clear strategies to profitably expand the sales in their markets, and beyond. They will be tasked with the management of new and existing customers to achieve the agreed profitability and sales targets as well as the on-going performance. But this is not a stand-still role. The appointee will be on a set succession planning strategy to broaden their role and see it develop. Opportunities are as uncapped as the appointee's aspiration, and earnings. Key Accountabilities & Responsibilities • Deliver planned sales growth in markets requiring advanced coatings and production methods., • Translate customer needs into and manage early-stage new business opportunities to determine key success factors., • Develop new relationships at customers, OEMs and key suppliers of materials., • Project-manage new business development activity in specific designated areas., • Contribute to the annual budgeting process and strategy review., • Develop and maintain an in-depth understanding of the current product portfolio and technical/operational capability., • Liaise with technical and product development functions on future customer and market requirements., • Develop detailed and sense-checked roadmaps to gain access to new markets., • Keep abreast of competitor activity and technically driven market developments., • Coordinate and ensure new business / new product development activity is well managed., • Provide the business with a depth of market knowledge and customer insight to facilitate tactics for entry into target areas of growth., • Attend and coordinate relevant industry trade shows. Key Competencies • Effective communication and influencing skills., • Planning and delivering results., • Strategic thinking and innovation., • Effective decision-making skills., • Commercial awareness., • Building effective working relationships, internally and externally. The Person Candidate profile and chemistry fit is critical for this pivotal role. Working within a fast-paced, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. The brightest stars in this impressive business are all about having the right. Attitude along with technical knowledge and a sustainable focus. This is a tight business with open communication; the ability to ‘get along’ and build relationships is essential. Suitable candidates will be experienced Sales Professionals with demonstrable commercial and operations capability. They will crucially have had commercial (and sales) exposure within broadly relevant technology/scientifically led products, and/or sustainable sectors. The appointee will have worked within in a fast-paced, entrepreneurial, commercial environment. They will have designed commercial sales and business development strategies, worked closely with operations and technical teams in designing solutions and have had success in doing to. They will be ready to take that step up to lead the expansion into some of world’s high-growth markets; markets fuelled by consumer demands as well as legislation. The successful candidate will have had extensive experience of controlling the entire sales cycle, and doing so with high levels of autonomy and commerciality. Suitable candidates will already be high achieving, experienced BD/Sales/Account Managers with a track record of personal success. They will possess a strong ethos in supreme service delivery, customer engagement and a background in creating and managing a culture of success. They will have significant entrepreneurial ability and desire, and be hugely excited by a very fast paced environment, thick with USPs – technical strength is underpinned by a real “Just Do It” attitude. Skills • Technically competent, capable of gaining trust and respect of clients at a senior level., • Able to multi-task and manage diverse customer requirements., • Strong networking skills and direct sales experience with accounts of £100k+., • Entrepreneurial spirit, self-motivated, comfortable working remotely., • Balances long-term strategic goals with immediate priorities., • Demonstrates broad commercial and operational awareness through experience or study., • Flexibility to travel in line with new customer and market needs. Knowledge & Experience Essential: • Demonstrable experience in international technological product sales, account management or business development., • Proven new-business generation skills., • Excellent communication and organisational skills., • Experience interacting globally with customers, suppliers and OEMs. Desirable: • Background in specialist coating markets., • Familiarity with business model generation and formal review processes., • Knowledge of coating, laminating, paper, synthetics, printing and conversion., • Degree level education, • Recognised sales and or project management training Technical Skills & Abilities • Project management and problem-solving skills., • High motivation with a performance-driven mindset., • Technically capable of conducting advanced product dialogue with clients., • Financial and technical interpretation, analytical and business-modelling skills., • Proficiency with Microsoft Excel., • Understanding of coating operational technologies such as curtain and slot bead. This is an exceptionally rare opportunity to join a pioneering, values-led organisation that blends technical excellence with true purpose, where your sales success will help shape a cleaner, more sustainable future for you as well as the planet.

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location London or Manchester - Working pattern - On-site at either Head Office with regional travel Assets: With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with retail & shopping centres, • Experience with service charge budgets, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

Key Account Manager – Leading Fitness and Wellness Provider This is a rare opportunity to join a global fitness and wellness brand in a Key Account Manager role. My client is focused on innovation and design which enable their fitness and wellness products to enhance people’s life experiences, whether at home, in club or beyond. The main responsibility of the Key Account Manager is to identify and win new business within the health and fitness sector. You will hit or exceed revenue sales targets through excellent account management and new business development. Working to achieve daily, weekly, monthly and annual KPi’s in addition to meeting the revenue targets is essential. This role can require extended hours and travel, mainly within the UK and occasionally abroad, therefore commitment and flexibility is important. Key Responsibilities: • Meet or exceed sales targets as agreed with the Key Account Director within agreed gross margin guidelines., • Develop and maintain strong relationships with prospects, customers and strategic partners to create sales opportunities., • Stay up to date on market conditions within the territory/sector, including the competition and in conjunction with the Head of Sales, develop and execute an annual sales strategy to maximise results and efficiency., • Working both individually and with the Sales Support team, ensure that daily, weekly, monthly and annual activities and pipeline forecasting are always accurate and up to date within the CRM system., • Compile sales and accurate forecast reports as required by the Key Account Director, • Deliver product training both on use of products as well as the benefits of the products to the customer’s staff at all sites on a regular basis., • Attend internal sales meetings as required and represent the business at trade shows and new products launches as required., • Attend all customer installations to whom you have sold product and support other Key Account installs when required. Profile Experience: • Proven selling and presentation skills into health and wellness sectors., • Self motivated, KPI driven and a desire to succeed., • Efficient in time management and personal organisation skills., • Highly developed communication skills, both written and oral., • A good existing network in this territory and sectors with a strong knowledge and understanding of specific requirements to secure business., • Must think outside of the box, be innovative and solutions driven, • A good team player willing to support and help to develop colleagues., • Proficient in MS Office, in particular PowerPoint, Word and Excel. For further information on this fantastic job in the fitness and wellness sector please contact James now!

Job Title/Req Number: Commercial Consultant Base Location: London plus network of 20 offices nationally: ___ Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Commercial Consultant We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed consortium led approach in the learning supply chain. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims. What will you be doing? The role requires the ability / flexibility to work across learning clients where multiple programmes in the portfolio require a strong understanding of the sector. The Commercial Consultant is primarily responsible for managing the sourcing and competition of the appropriate supply chain to support relevant client engagements driving the commercial outcomes of particular supplier partnerships through effective procurement and relationship management. As a Commercial Consultant you will be part of a Commercial team who is responsible for managing day-to-day supplier relationships while ensuring that supply chain activities are undertaken in accordance with the firm’s policies and procedures, risks are managed, and third-party spending is contained, and profitability targets are met. The Commercial Consultant will have demonstrated knowledge of procurement and contract law, strong communication and negotiation skills, and an ability to drive team performance under tight deadlines. Strong management, delegation, and mentorship skills and a keen eye for detail are essential. A key strength required for this position is someone who is a strong stakeholder Manager and thrives on developing and maintaining relationships with suppliers. As a team leader, the Commercial Consultant must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals. • Sourcing and onboarding of new suppliers to support business needs- running open and fair competitions. Setting evaluation criteria to demonstrate the best outcome for clients and ensuring the process is effectively managed end to end, • Manage external relationships with the client commercial teams, • As required by the Head of Commercial, manage commercial activity to support particular contracts, • Escalate issues to Head of Commercial and manages upward effectively. Knows when is appropriate to draw in support to ensure that firm is represented externally at the appropriate level of seniority., • Ensures that Head of Commercial is briefed on issues, risks and matters which go beyond the ordinary course of business., • Horizon scanning on the learning marketplace and development and stakeholder management of relationships with particular contract supplier chain, • Support the business to drive commercial outcomes through effective procurement and supplier management practices, • Ensure that all supply chain activity is in accordance with the firm’s policies and procedures, • Work day to day with suppliers and KPMG stakeholders, • Manage conflicts of interest and risk appropriately in order to protect KPMG, • Manage day to day learning supply chain relationship responsibilities, • Proactively manage Intellectual Property Rights and associated risks, • Manage internal interfaces with the wider operational team including Finance, Project Operations, Curriculum, Engagement team, Communications, Service Centre, Finance, Security and areas of the wider firm: Quality and Risk Management and Contracts Unit, • Prioritise the workload of the team to support and meet the strategic objectives set by the Head of Commercial., • Regularly manages risk and supervises junior team to ensure that risk is being managed carefully Leadership & Management Day-to-day responsibility for successful sourcing and procurement activities to support our client learning services business. The role will report directly to the Head of Commercial and needs clear articulation of any risks and mitigations. Line management of the supply chain team supporting these activities (typically at Assistant Manager and Graduate grades) whilst coordinating delivery activity with central MLS services (e.g. Finance, Service Centre, Technology). Stakeholder Interaction & challenges: Frequent client interaction to build trusted relationships as day-to-day point of contact, underpinned by a clear governance structure. Impact, Risk, Accountability & Governance: The role is important to the learning business as it ensures successful delivery of multi-year contracts. KPMG’s reputation in the market is essential for future MLS opportunities / extensions. What will you need to do it? • Strong commercial acumen, ideally supported with formal procurement or supplier management qualification, • Extensive experience in running mini competitions and RfP exercises at scale, • Knowledgeable in contract law and Intellectual Property law, • Excellent stakeholder management and relationship-building skills, • Excellent verbal and written communication skills, • Can demonstrate significant success in negotiations and a track record of creating profit, • Able to work at pace to tight client deadlines while remaining focused on the commercial goal, • Extensive knowledge of working with Suppliers, • Leadership skills, • Able to work effectively in a consulting environment and in a matrix type governance structure, • Management skills: able to manage a team of junior colleagues, delegate appropriately and prioritise workload in accordance with priorities as set out by Head of Commercial, • Strong numerical skills and ability to understand pricing of products and pricing strategies To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • Leeds, • London Canary Wharf, • Birmingham This position will largely be based from London. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • Consulting at KPMG:, • ITs Her Future Women in Tech programme: ___, • ITs Her Future Women in Tech programme:, • KPMG Workability and Disability confidence: ___, • Applying to KPMG: ___, • Applying to KPMG:, • Tips for interview: ___, • Tips for interview:, • KPMG values: ___, • KPMG values:, • KPMG Competencies: ___, • KPMG Competencies:, • KPMG Locations and FAQ: ___, • KPMG Locations and FAQ:

Vertex Resourcing Ltd is the exclusively assigned partner for this project and will be managing all applications. Job Description White Rabbit was founded on the belief that no one should have to compromise on good food. With an Italian chef as a co-founder, we've used traditional family recipes and the very best ingredients to create gluten free dishes inspired by Italian classics. We’ve even built our very own gluten free bakery to deliver on our promise. Whilst pizza is our heartland, we’ve also dedicated ourselves to perfecting the beloved Italian-inspired dishes that you were missing, like focaccia, pasta and desserts. As we’ve expanded the range of food we make, we’ve remained true to our ambition to craft delicious, high-quality food that everyone is proud to eat. Our growth has always been driven for and by you, our consumer. It’s an incredibly exciting time at White Rabbit! We’re growing 4x faster than gluten free meal solutions in the market* & we’ve just re-launched. With a new & improved range, brand refresh and our latest investment into custom built equipment at our bakery, we’re truly challenging what it means to be gluten free. We have ambitious growth plans across the next few years, and our core behaviours Be Agile, Be Proud, Be a Leader, are at the heart of that. So, if you’re looking to learn in a fast paced environment with plenty of responsibility, then we’d love to hear from you. What you’ll be doing: In this role, you'll be owning a proportion of the White Rabbit revenue as a fundamental member of the sales team. You will report directly to our Head of Sales and collaborate with multiple members of the team and our customers to deliver growth through share winning plans. • Own the numbers: full P/L management of a range of Foodservice and Wholesale accounts as well as a national retail account with budgets & KPIs to be delivered and variable and fixed spend management, in line with budgets., • A natural hustler: you’re a go-getter, proactively engaging new leads or landing new products, creating engaging sells that focus on White Rabbit’s gluten free credentials., • A customer champion: manage and develop strong relationships with key decision makers at these accounts, working closely with them to understand their needs, develop strategic plans and unlock sales growth., • A brand ambassador: clearly communicate our brand and product strategy externally to customers., • A strategic thinker: develop a strategic plan for accounts across channels, with consideration as to how this fits within the broader business plan for White Rabbit., • A collaborator: you’ll work within dynamic multi-functional teams which include supply chain managers, category managers, brand manager & the bakery team. Perks & Benefits • Be part of our next growth chapter - we’re already the UK’s #2 gluten-free pizza brand and just getting started., • Join an experienced, passionate team making gluten-free food more accessible every day., • Enjoy great benefits: competitive salary, bonus, pension, 25 days holiday plus your birthday off, volunteering days, socials, free snacks, coffee, onsite gym and more., • Gain valuable experience with real opportunities to grow and progress. Requirements We’re seeking a candidate with a minimum of 2 years experience in sales, ideally within a fast-paced challenger brand or FMCG environment. • Ability to negotiate commercially on JBPs, promotional plans, NPD listings etc., • Ability to think strategically & not be afraid to go after new business across multiple channels., • Ability to build & maintain relationships with ease & a strong communicator with all levels of stakeholders (internally & externally)., • Succinct presentation of data through Excel and PowerPoint., • Time management & effective prioritisation to balance growing existing customers and winning new business., • Are committed to continuous improvement, seeking ways to optimise how we do things., • A team player with a collaborative mindset., • A passion for working in a fast paced & collaborative challenger brand environment! Salary: Competitive & Bonus Location: Hammersmith 3 Days Ref: V11687

The Opportunity: Taking a Critical Product from 0 to 1. As Head of Product, AI, Biometrics, Identity, Cyber you will work for a Global Leader in Trust and Identity Assurance, providing science-based authentication solutions to the world’s most security-conscious organisations. Their mission is to streamline secure remote access and authentication for digital and physical use cases. They specialise in award-winning technology and advanced AI solutions, offering unmatched resilience against emerging deepfake and generative AI threats. Trusted by leading global governments and financial institutions, they set the benchmark in biometric identity assurance. They are a high-growth scale-up, over 4 years old, with revenue growing approximately 20% year-over-year. They employ 180–200 people globally, maintaining a strong culture with 85%+ employee satisfaction and low attrition. They foster a culture of diverse thought, curiosity, and innovation, striving for excellence while ensuring psychological safety. As the recognised leader in consumer-facing secure biometrics, they are now aggressively expanding their expertise into a new sector. Cybercriminals are increasingly using AI and social engineering attacks to target major enterprises. They believe their strong, science-based biometric assurance, integrated with existing workforce identity platforms (like the Microsoft Entra ecosystem), is the necessary protection. They are seeking a Head of Product to champion this exciting new business line. This is a greenfield leadership opportunity where you will take full ownership of the product line. You will be the central hub for the product strategy, roadmap, positioning, and Go-To-Market (GTM) approach for this critical product pillar. The product currently has a beta version built and is entering the crucial stage of finding Product-Market Fit (PMF) through initial customer conversations. How You Will Make an Impact As the Head of Product you will be responsible for all aspects of product success, including: • Vision & Strategy: Define and evolve the product vision, value proposition, and strategic roadmap for our workforce solution suite, ensuring alignment with enterprise customer needs., • Leadership & Team Building: Be part of the leadership of a 12-person product team. While initially an individual contributor with no direct reports, you will define the standards for Product Management best practices and have the potential to build out the team as the product scales., • Customer Discovery: Conduct deep discovery with enterprise customers, IT security leaders, and partners to identify pain points and buying behaviours in the USA target market., • Roadmap Ownership: Translate user needs into clear, prioritised product requirements for maximum impact and feasibility., • Go-To-Market: Partner extensively across commercial, marketing, and channel teams to shape launch plans and sales enablement. What We Look For In You You are an experienced Product Leader who thrives in high-growth, fast-paced tech environments, combining strategic vision with operational rigour. • Proven Product Leadership: Experience leading the strategy and roadmap for enterprise-grade solutions., • 0-to-1 Mastery: A track record of taking a product (not just a feature) from initial concept, through finding Product-Market Fit (PMF), developing the GTM strategy, launch, and iterative refinement., • Domain Expertise: Deep understanding of Identity Access Management (IAM), security, or enterprise B2B SaaS. Specific experience with workforce platforms and employee identity management is key., • Stakeholder Management: Exceptional communication skills to work cross-functionally across Engineering, Sales, and Marketing, translating the company vision into a clear product and technology roadmap., • Data-Driven: An analytical mindset, using data as evidence to inform decision-making., • Highly Desirable (Nice-to-Haves):, • Familiarity with regulatory frameworks (e.g., NIST, GDPR, ISO27001)., • Prior experience at a high-growth scaleup or security-first technology company.

Role: Solicitor – Property (with Planning Experience) Directorate: Legal and Democratic Services Reports to: Head of Law (Place) Responsible for: Property Law Contract Type: Inside IR35 Pay Rate: £450 per day (Umbrella) Working Pattern: Monday to Friday, hybrid working (2–3 days per week office-based) Location: London (with a local authority) Interviews: To take place at the earliest opportunity, with commencement thereafter Role The postholder will play a pivotal role in ensuring the efficient and cost-effective delivery of legal services within a culture of customer focus, continuous improvement, and service excellence. Working within Legal and Democratic Services, the Solicitor will provide high-quality professional and technical advice across all aspects of Property Law, including urban redevelopment, acquisition and disposal, public/private partnerships, and compulsory purchase orders, with cross-over expertise in Planning law. This role directly supports the council’s strategic priorities and will require the successful candidate to work collaboratively with colleagues, senior managers, elected members, partner agencies, and external stakeholders to achieve organisational objectives. Responsibilities • Manage a caseload of Property Law matters, including the provision of legal advice and the drafting and negotiation of legal documentation relating to property transactions., • Assist the Senior Lawyers, Head of Law, and Assistant Director (or Director) with complex and high-profile cases concerning property and planning law., • Provide timely and accurate advice to the Borough Solicitor and the Head of Law with respect to legal implications or risks affecting council decisions and strategy., • Prepare and present detailed legal reports for Cabinet, Committees, and Sub-Committees, ensuring compliance with constitutional, procedural, and standing order requirements., • Conduct or assist with legal proceedings, public inquiries, appeals, and judicial reviews before the High Court, Court of Appeal, or relevant Tribunals as required., • Maintain appropriate records relating to all matters handled, ensuring compliance with internal systems and objectives., • Provide guidance and supervision to junior team members, including interns, Legal Assistants, and Trainee Solicitors., • Develop and implement efficient legal processes, precedents, and systems to improve the performance and cost-effectiveness of the Property team., • Support governance by providing authoritative advice on emerging legislation, equality issues, information law, and related corporate matters affecting local government functions. Essential Skills and Experience • Qualified Solicitor, Barrister, or Fellow of CILEX with current practising rights in England and Wales., • Demonstrable experience of managing complex and high-profile property, regeneration, or planning matters within a local authority or equivalent setting., • Strong understanding of the statutory, regulatory, and governance framework of local government., • Proven ability to advise senior officers, directors, and elected members on legal and strategic matters with clarity, impartiality, and professionalism., • Excellent drafting, advocacy, and negotiation skills, particularly in relation to complex legal agreements and large-scale regeneration initiatives., • Clear and concise written and verbal communication abilities tailored to diverse audiences., • Ability to lead, motivate, and develop legal staff to achieve high standards of professional performance., • Commitment to continuous professional development and maintaining up-to-date knowledge of relevant legislation and case law., • Flexibility to attend evening meetings and respond to urgent issues outside normal working hours when necessary., • Experience in Regeneration and Planning Law, and previous employment within a Local Government legal service. Interviews will take place as soon as possible, with the successful candidate commencing promptly thereafter. If you have the skills and experience required for this role and are looking to make a real difference for a local community submit your cv now for immediate review.

We are currently looking to recruit a Bid Writer to join our Strategic Accounts Services Team, based in London. This is a hybrid role with a mix of remote and office-based working. The Bid Writer will support the Head of National and Strategic Proposals and the wider Proposals team in planning and delivering written content for bids and bid submissions that meets the highest standards across the public and private sectors. The Bid Writer will be responsible for producing compelling and persuasive content for tender responses and supporting the development of bid strategies. This role requires excellent writing skills, creativity, and the ability to work under pressure to meet tight deadlines. The role will involve collaboration with colleagues across various departments and adhering to robust quality assurance procedures. The main duties and responsibilities of the Bid Writer will involve: Pre-bid • Support the development of bid strategies, including storyboarding, identifying USPs, and win themes. Bid • Develop a proposal structure and produce written bid responses and presentation collateral in line with deadlines., • Draft new and review and edit previously written content where necessary, working with other bid team members and wider Willmott Dixon group employees to gather evidence and craft compelling win themes/propositions., • Writing effective, concise and compelling content for bid presentations and all supporting documentation, ensuring a cohesive and consistent alignment to client needs., • Support other bid team members to give them confidence to write and produce materials themselves., • Submit and upload PQQs, tenders, and supporting information. Post-bid • Communicate bid feedback to the core bid team., • Work with the Knowledge Services Team to ensure that new content is captured within the Knowledge Hub., • Provide lessons learnt and next practice feed-forward review of bid process and engagement. General: • Produce detailed answer planning notes and provide bid administration support and maintain accurate records., • Ensure compliance with all bid requirements and internal standards. Indicators of success in the role: • National Frameworks – 100% win rate Essential and Desirable Criteria Essential • Significant and proven experience in a similar role, • Schedule (Resource/Time) Management Platforms, • Ability to write in various styles, • A high attention to detail with excellent communication, English language literacy, editing and proofreading skills, • Identify were graphics, tables, design can support written content, • Absorb information quickly and be able to make considered and informed decisions, • Ability to project manage and meet deadlines, • Ability to multitask and prioritise workload, strong organisational and process skills, • Ability to work independently and as part of a team, • Strong interpersonal skills and ability to develop rapport with stakeholders, • Ability to work as a team and to get accurate, high-quality information from all bid stakeholders to produce bid collateral Desired • APMP Practitioner Certificates, • InDesign Technical Understanding, • Bachelor of Arts Degree, • Journalism experience Personal Qualities Behaviours • A trusted relationship builder, respectful of people’s time and engagement, • A coordinator and collaborator mindset to building relationships and compelling responses, • Strategic in delivering best-in-class bid writing and striving for ‘next practice’, • Flexibility to meet operational requirements, including attending networking, training, and team meetings, • A growth mindset open to accept detailed and positively critical peer reviews, and confidently make thoughtful decisions on opposing feedback, • A considered and curious listener able to articulate people’s ideas in a way the customer would understand, • Creative flair to bring ideas to life with attention to detail, • Flexible and resilient to change and implementation, remaining humble in mindset and engagement with others

Enterprise Sales Executive @ Greenpixie Hybrid x2 days in the central London office Base salary £75-90k + OTE Greenpixie are hiring an Enterprise Sales Executive, selling Greenpixie's SaaS GreenOps data to help enterprises tackle their cloud emissions head-on. Why Greenpixie? Their mission is simple: give organisations the data they need to accelerate their FinOps and IT Sustainability goals. They already work with enterprise leaders like Mastercard, and they’re just getting started: • They've moved from start-up to scale-up - with the product, customers, and partners to prove it., • Their data is the de-facto standard in the space, trusted by enterprises with mature data needs. What you’ll be doing: • Own and deliver on revenue targets across direct and partner deals, • Manage the full sales cycle, from opportunity creation to customer onboarding, • Build long-term relationships with enterprise customers, partners, and influencers, • Leverage Salesforce + MEDDIC to run your pipeline like a business, • Travel across Europe and the US to connect with customers and partners, • Selling 100k-1m+ sized deals What we’re looking for: • 5+ years of selling enterprise SaaS software into large organisations, selling into more than one department, • Track record of closing C-level, ROI-driven deals with complex sales cycles, selling 100k+ sized deals, • Excellent in Salesforce and MEDDIC (or similar methodologies), • Solid knowledge of cloud ecosystems (AWS, Azure, GCP) and adjacent practices (FinOps, ITAM, DevOps, Cloud Cost Management), • Experience working across EMEA (US exposure a plus), • Experience working with partners (such as Flexera, IBM, ServiceNow) and direct selling, • GreenOps experience a bonus Ultimate Asset Recruitment are working in an exclusive partnership with Greenpixie to hire for an Enterprise Sales Executive. Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. Follow us on LinkedIn ___

Who we are: Tayto Group Ltd is a major player in the snack industry, known for producing iconic and flavoursome products. You’ll be familiar with our Golden Wonder, REAL, TAYTO, Mr Porky and The Real Pork Crackling Co. brands, but we’re also a leading supplier of private label! With a rich heritage spanning decades, we are, and have always been, committed to delivering quality and innovation with every bite! About the role: We are seeking an experienced, dynamic and results-driven Wholesale National Account Manager to join our team! As our new NAM, you will be responsible for managing and developing key National wholesale accounts across the country, driving sales growth, and fostering long-term partnerships with our customers. What you’ll be doing: • Hold full P&L responsibility for key national accounts, ensuring profitable growth and alignment with company objectives., • Manage and grow a diverse brand portfolio in line with overarching sales and brand strategies., • Develop and maintain strong customer relationships, while proactively identifying and pursuing new business opportunities., • Analyze market trends, competitor activity, and consumer preferences to inform strategic decisions and drive product innovation., • Coordinate cross-functionally with production, logistics, and finance teams to ensure accurate and timely fulfilment of client orders., • Monitor and report on sales performance, market developments, and account status to inform continuous improvement., • Excel under pressure with strong communication, strategic thinking, and multi-account management capabilities in a fast-paced wholesale environment. A little about you: • Proven experience in a Wholesale National Account Manager (NAM) role within the crisps/snacking or FMCG industry., • Strong background managing key wholesale accounts, including Bestway and major wholesale buying groups., • Excellent negotiation and influencing skills, with the ability to engage effectively at all levels, both internally and externally., • Analytically minded, with the ability to interpret sales and market data to generate actionable insights and strategic decisions., • Willingness and ability to travel nationally to meet customers and attend key business meetings., • Possess a full, clean UK driving license. This role will operate from Monday – Friday, core hours and will be fully remote. You will be required to travel to customers as well as to our head office in Corby on occasion. You’ll receive a competitive salary, car allowance and bonus scheme as well as all the tools to progress and develop your career within Tayto Group Ltd! If you’re passionate about driving sales growth, building strategic partnerships and making a difference in the snack industry, click apply, because we’d like to hear from you!

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. Proven leadership experience in Customer Service or Customer Experience, ideally within luxury fashion, beauty, or premium retail. We are seeking an experienced Head of Customer S

• Head of Brand, • £80,000–£90,000 DOE, • Remote (UK) | once a month in office We’re working with a global platform at the forefront of digital transformation, driven by a mission to support teachers, schools, and learners worldwide. Fuelled by significant growth, they are investing deeply in their brand presence – expanding their impact across B2C and B2B markets. This is a rare opportunity to lead a global brand that educators already know and trust, and take it to new heights of influence, memorability, and revenue impact. The Head of Brand will lead the evolution of a trusted education brand, crafting its global positioning, strategy, and voice across regions. You’ll blend creativity with commercial rigour, delivering high-impact brand moments, frameworks, and governance models that scale. Your mission? Turn everyday customer interactions into standout brand experiences and make real educators the heartbeat of the brand. Role Highlights The Head of Brand will... – Define and own brand strategy across B2B and B2C portfolios, aligned with market tiers and products – Create and manage a rolling 18-month brand roadmap, regional playbooks, and quarterly brand reviews – Lead evidence-led storytelling, including standards mapping, research libraries, and public trust initiatives – Drive community-driven brand marketing with teacher authorship, rituals, and a Super-User engine – Develop a measurement framework that tracks brand awareness, sentiment, and advocacy You Will Need The Head of Brand will bring... – 8+ years' experience leading brand strategy in product-led or education-focused organisations – Proven track record linking brand to commercial outcomes via MTA, brand lift, and Share of Search – Expertise in AI-era discoverability (AEO, structured data, standards mapping) – A background in creator-led storytelling and scaling brands across global markets – Cross-functional leadership experience across product, data, marketing, and agencies Why You’ll Love It – £80,000–£90,000 base salary DOE – Fully remote working with flexible hours – Big-picture impact with hands-on delivery – Real ownership: lead brand strategy across 10+ international markets – Work with a mission-led company improving access to education – Inclusive, evidence-driven culture with rapid iteration – Career-defining opportunity to scale a household-name brand – Collaborate with cross-functional, international teams – Lead meaningful educator-focused initiatives like conferences and awards – Continuous learning culture – your insight shapes the roadmap Apply now to take your career to the next level with a pioneering company. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Head of D2C Are you experienced in scaling and leading e-commerce and retail operations in a fast-growing environment? Do you have a strong commercial mindset and thrive in a role where you have the autonomy to shape and execute market strategies? Are you ready to lead the expansion of an international brand that combines digital growth with retail presence? MacGregor Black is currently partnering with a Rapidly Growing International brand on the search for a Head of D2C to drive their expansion. This is a full-time onsite role based in London. As the Head of D2C, you will play a key leadership role in establishing and growing the brand's presence, managing both e-commerce and retail operations, and driving marketing and business development efforts. This is an exciting opportunity to build and lead a market from the ground up in a company that is investing heavily in its expansion. Key Responsibilities: • Lead the expansion, developing and executing both e-commerce and retail strategies., • Oversee and optimize the Shopify platform, ensuring a localized and high-converting customer experience., • Develop and implement marketing strategies, working closely with influencer marketing and digital teams to build brand awareness., • Drive the retail expansion, supporting the launch of new stores and ensuring commercial success in physical locations., • Manage inventory and logistics to ensure an efficient supply chain and fast order fulfilment., • Build and lead a local team, hiring key personnel across marketing, sales, and operations., • Own the P&L ensuring profitability and sustainable growth., • Establish new business areas and partnerships to accelerate market penetration and brand positioning. What are we looking for? • Proven experience in e-commerce, retail, or market expansion, ideally in fashion, sporting goods, or consumer brands., • Experience with Shopify or other e-commerce platforms., • Strong leadership skills with the ability to build and scale a team., • Demonstrated success in driving sales, managing P&L, and optimizing commercial performance., • Experience in logistics, inventory management, and omnichannel retail strategies., • Ability to work strategically while also executing hands-on in a fast-paced environment. Competitive salary + performance-based bonus. If this sounds like an opportunity for you, or someone in your network, please contact Gabby Zachrisson for more information.

Insights core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become. In Community Activation we fuel the head and the heart, turning practitioner inspiration into action and community energy into measurable commercial outcomes. By combining consultancy, connection and creativity, we empower practitioners and Faculty to apply Insights' solutions with passion and purpose, again and again. We connect inspiration and activation to accelerate adoption, strengthen belonging and amplify advocacy. Through regional engagement, storytelling and purpose-led experiences, we help practitioners bring the Insights magic to life, driving growth, retention and brand strength across every customer journey. Job Description As our new Head of Community Activation, you’ll lead a global strategic function that fuels both the head and heart of our practitioner community. This is a rare opportunity to shape a role that blends inspiration, activation, and purpose to drive measurable commercial growth and cultural impact. You’ll architect and deliver an enterprise-wide strategy that connects, empowers, and grows our practitioner, Faculty, and Associate Consultant (AC) communities. Your mission: to create vibrant, joyful networks that celebrate belonging while driving adoption, retention, and revenue growth. From championing our purpose-led Gift of Discovery programme to curating flagship experiences like Insights Live, you’ll transform human connection into sustained business success—ensuring our community shines as a living expression of our brand and strategy. What You’ll Do to Succeed Strategic Leadership & Global Alignment • Define and lead the global Community Activation strategy as a key driver of growth and engagement, • Align global and regional priorities to support adoption, retention, and revenue expansion, • Champion a “globally consistent, locally loved” approach to community engagement, • Act as the strategic voice of our practitioner community, influencing culture, product innovation, and enterprise strategy Commercial Growth & Practitioner Impact • Position the community as a strategic growth engine with visible impact on pipeline and renewals, • Embed commercial accountability into community strategy while nurturing creativity, • Drive practitioner lifetime value (LTV) through scalable engagement models, • Use data storytelling to demonstrate ROI and enterprise value Inspiration, Belonging & Advocacy • Cultivate joyful, self-sustaining communities that celebrate Insights’ magic, • Strategically manage the Faculty & AC journey from onboarding to recognition, • Scale Gift of Discovery globally, showcasing its social and business impact, • Elevate storytelling by turning practitioner success into global inspiration Team Leadership & Collaboration • Lead and coach a global team of Community Activation and Inspiration Managers, • Build a high-performing function that champions curiosity, innovation, and results, • Collaborate across Sales, Marketing, Product, and Customer Success to amplify strategic outcomes Innovation & Experience Design • Reimagine community experiences—from Insights Live to digital storytelling, • Champion innovation through platforms, data, and co-creation, • Design experiences that spark pride, energy, and global participation Success Measures • Measurable contribution to adoption, retention, and revenue growth, • Growth in practitioner LTV and global network participation, • ROI from flagship programmes like Insights Live and Gift of Discovery, • Increased Faculty & AC recognition, experience, and retention, • Data-led storytelling that demonstrates commercial and cultural impact, • Strong global collaboration and executive confidence How You’ll Show Up • Strategic & Commercially Grounded: You connect purpose to performance with clarity and confidence, • Inspiring & Energising: You mobilise others with warmth, creativity, and belief, • Collaborative & Influential: You build alignment across a global matrix, • Curious & Innovative: You challenge norms and bring fresh thinking, • Authentic & Playful: You lead with optimism and celebrate success What You’re Great At • Leading global community strategies that drive transformation, • Turning inspiration into measurable growth, • Influencing senior stakeholders across complex structures, • Designing scalable engagement models that boost loyalty and LTV, • Leveraging tech and data to enable smarter community experiences, • Championing storytelling and purpose-led initiatives, • Coaching leaders to deliver creativity and commercial excellence If you’re a visionary leader who thrives at the intersection of purpose and performance, we’d love to hear from you. Join us in creating a world where connection drives transformation—and where community is the heartbeat of business success. Benefits: • 37 days holidays, • Annual Bonus, • Private Medical Insurance/BUPA Menopause Plan, • Income Protection, • Pension Plan, • Health Cash Plan, • Life Assurance, • Electric Car Scheme, • Gym-flex, • Employee Giving, • My Advantage – Employee Discounts, • Critical Illness cover, • Employee Assistance Program, • Holiday purchase option, • Flexible working Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become. Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture. It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody. We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core. Read more about inclusivity at Insights via the vacancy page on our website: ___ Read more about inclusivity at Insights via the vacancy page on our website:

Here at Optum, we are looking for a tech focused Programme Manager to come and join us on a permanent basis. Now is a fantastic time to join us, as you will come in to oversee some of our highest strategic priorities and most crucial programmes that will support us in our vision to become the leading provider of innovative healthcare technology. Imperative to success in this role, will be your ability to build trusted relationships with your peers, internal stakeholders, and our customers. You will work closely with our Head of Portfolio Delivery to ensure that prioritised workstreams align to strategic business objectives and commercial priorities. We operate in a dynamic and fast-paced environment, so if this is what you thrive off, then Optum is the place for you! You will be joining a company where every single person makes an impact on the healthcare industry. We are passionate, innovative, creative, quality driven, talented, and hard-working and we want you to come and be part of our amazing culture. What you’ll do You will be accountable for the end-to-end delivery and reporting for all programmes and projects within one more programme area. This particularly programme will see you manage multiple features and deliverables, as well as being able to coordinate dependencies, whilst maintaining quality and robustness. Ensuring that programmes are managed diligently and consistently in accordance with best practice, that defined governance standards are adhered to and data quality is maintained is key. Collaboration and engagement with sponsors will form a significant part of your role, to define projects objectives and scope, we well as working closely with other departments across Optum to drive programme delivery. We will look to you as Programme Manager to build relationships with customers and support them from pilot to UAT. Other key responsibilities and accountabilities will include; • Provide leadership, oversight, and guidance to those within the programme to help them achieve their objectives, • Champion best practice ways of working, through adoption of delivery methodologies and internal processes, • Employ effective quality controls to ensure that risk, issues, assumptions, and dependencies are properly tracked and managed Who you’ll be You will be a Programme Manager who is able to demonstrate significant experience in managing technology projects within an Agile framework, and have an appreciation of the software development lifecycle. You will pride yourself on your ability to build and maintain great working relationships that allow you to influence, advise and challenge appropriately to ensure the best outcome for the business and customer. Being able to talk to us about your track record of managing and delivering programmes with multiple project teams and within a matrix management environment is essential. Technical skills and experience we are looking for you to demonstrate include; • Experience of using a variety of programme reporting project lifecycle management tools to monitor and report project progress, • Great understanding of agile methodologies, • Ability to work with and manage 3rd parties, • Exposure to working within a complex environment, with competing demands and tight deadlines, • Programme or Portfolio Management qualification e.g., MSP Equality, Diversity, and Inclusion At Optum, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do. Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.