Contrata Personal

Head of customer experience jobs in Reino Unido - Page 3

Whelans pubs
General Manager
hace 1 mes
£33000–£38000 anual
Jornada completa
Kingston upon Thames
We are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues. Key Responsibilities • Oversee day-to-day pub operations and ensure high service standards, • Lead, train, and motivate bar, floor, and kitchen teams, • Manage stock, suppliers, scheduling, and compliance, • Deliver excellent customer service and handle guest feedback, • Drive revenue through events, promotions, and strong financial management Requirements • Proven management experience in a busy pub or hospitality venue, • Strong leadership and communication skills, • Solid understanding of budgeting, reporting, and P&L, • Ability to thrive in a fast-paced, customer-focused environment, • Experience with live entertainment venues is an advantage What We Offer • Competitive salary + performance incentives, • Career progression within the Whelan’s group, • Supportive, dynamic work environment
Inscripción fácil
Mr baker
Site Manager
hace 1 mes
£34000–£35000 anual
Jornada completa
Hendon Central, Barnet
Site Manager – owner led, multifaceted family business – once in a lifetime opportunity! 35,000pa 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Site Manager, you will be supporting and working alongside the owners to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Guided recruitment, training and development of all team members to reach their full potential., • Monitor financial performance, including sales, costs, and budgets., • Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: • Management experience within counter service / QSR sites., • A love and understanding of what it takes to serve the community through your business, • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment, • A calm, kind and genuine person. What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠A supportive and caring work environment. -⁠ ⁠Opportunities for professional growth and development.
Inscripción fácil
Unlock
Pizza Chef
hace 1 mes
Jornada parcial
London
Are you passionate about pizzas? Do you have what it takes to join a dynamic team in our pizza and cocktail bar? We are seeking an experienced and team-oriented individual to join us as a Pizza Chef. Responsibilities: Prepare and cook gourmet pizzas, ensuring high quality and consistency Assist in organizing and maintaining the kitchen, including inventory management and food stock rotation Collaborate with the Head Chef and other team members to create new pizza recipes and develop innovative ideas Monitor food levels and ensure efficient use of ingredients to minimize waste Adhere to all health and safety regulations, maintaining a clean and organized work environment Contribute to a positive and energetic atmosphere, working collaboratively with the team to provide exceptional service to our customers Requirements: Proven experience as a Pizza Chef, with a strong knowledge of dough stretching, pizza topping, and oven management Ability to work well under pressure and in a fast-paced environment, maintaining consistency and quality during busy periods Knowledge of different types of pizzas and various cooking techniques is essential Excellent communication skills and the ability to work effectively as part of a team Strong organizational and time management skills, with attention to detail Positive and energetic attitude, with a willingness to learn and develop new skills Flexible availability, including evenings and weekends If you possess the desired skills and qualifications and are excited about joining our new venture, we would love to hear from you. In return, we offer a competitive salary, a supportive working environment, and opportunities for growth and development. We look forward to welcoming a talented and enthusiastic Pizza Chef to our team in Hackney Wick!
Inscripción fácil
Urban Baristas
Cafe Manager
hace 1 mes
Jornada completa
London
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Inscripción fácil
Uncle Johns Bakery
Bakery Manager - Join Our Passionate Team at Uncle John's Bakery
hace 1 mes
£15 por hora
Jornada completa
Tottenham Green, London
Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.
Inscripción fácil
Loaf
Restaurant Manager
hace 1 mes
£14–£16 por hora
Jornada completa
London
Seeking a motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining a positive work environment. Key Responsibilities: • Manage and coordinate restaurant operations, including staff supervision and scheduling., • Monitor and maintain high standards of food quality and customer service., • Develop and implement marketing strategies to attract new customers and retain existing ones., • Handle customer inquiries and complaints professionally., • Oversee inventory management and ordering supplies as needed., • Ensure compliance with health and safety regulations. Qualifications: • Proven experience in restaurant management or a similar role., • Strong leadership and organizational skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced environment and handle high-pressure situations., • Knowledge of restaurant management software is a plus. Join us to lead our team in delivering exceptional dining experiences and contribute to our restaurant's success.
Inscripción fácil
Tapas Brindisa
Assistant Manager
hace 1 mes
£45000 anual
Jornada completa
London
About the Role We are seeking a passionate and hands-on Assistant Restaurant Manager to support the day-to-day running of our busy restaurant. You’ll work closely with the Restaurant Manager to lead the team, deliver outstanding guest experiences, and help drive the success of the business. Key Responsibilities • Support the Restaurant Manager in daily operations, • Lead, motivate, and train front-of-house team members, • Ensure excellent customer service at all times, • Assist with rota planning, staffing and onboarding, • Maintain high standards, • Handle guest queries and resolve any issues professionally, • Support financial and stock controls, • Uphold health & safety and food hygiene standards About You • Experience as an Assistant Manager / Supervisor in hospitality, • Strong communication and leadership skills, • Calm under pressure with a positive attitude, • Passionate about great service and guest satisfaction, • Reliable, organised and proactive, • Flexible availability including evenings & weekends Salary: Up to £50,000 per year
Inscripción fácil
Getoday Global Limited
Business Development Manager
hace 1 mes
£42000–£44000 anual
Jornada completa
Ilford
Pay: £42,000.00 - £46,000.00 per year Job description: Getoday UK is a growing UK-based e-commerce business focused on fast delivery, marketplace expansion, and scalable digital retail solutions. The company has successfully completed its initial trading phase and is now entering a structured expansion stage involving marketplace seller onboarding, category growth, service-based offerings, and long-term logistics development. We are seeking an experienced Business Development Manager to lead strategic growth initiatives and support the execution of the company’s long-term business objectives. Role Overview This is a senior strategicoringic role, not a sales-only position. The Business Development Manager will be responsible for designing, coordinating, and executing growth initiatives across e-commerce platforms, third-party marketplaces, international sourcing, and new business verticals. The role requires a combination of strategic thinking, commercial awareness, Basic technical understanding, and international market exposure, working closely with the Directors to scale the business sustainably. Key Responsibilities Plan and manage the expansion of the company’s third-party marketplace, including seller onboarding frameworks, compliance standards, commercial structures, and performance evaluation Identify, negotiate, and manage supplier and brand partnerships, including authorised and international suppliers Conduct cross-border product and market analysis, assessing demand, pricing, margins, logistics feasibility, and regulatory considerations Lead category expansion initiatives, including technical products such as CCTV and security systems, ensuring commercial and operational viability Develop and manage partnerships with third-party service providers, including installation and maintenance partners Analyse customer behaviour, market trends, and seasonal demand across international communities, using this insight to plan and execute festival- and season-specific product strategies Contribute to long-term growth planning, sustainable development strategies, and investor-facing business proposals Collaborate with internal teams to ensure alignment between commercial strategy, operations, and customer experience Skills & Experience Required Proven experience in business development, commercial strategy, or growth management, market entry strategy, preferably within e-commerce, marketplaces, or digital platforms Strong understanding of e-commerce platforms and third-party marketplaces (e.g. Amazon Seller-type environments or similar) Demonstrable experience in international sourcing, cross-border trade analysis, or global supplier relationship management Basic technical awareness of CCTV systems, security products, or similar technical hardware categories (commercial-level understanding is preffered) Strong analytical and planning skills with the ability to evaluate long-term commercial viability and risk analysis Experience developing structured, sustainable growth strategies aligned with investor expectations Ability to manage multiple complex projects simultaneously and work autonomously in a growing business environment Qualifications A Master’s degree in International Business, Global Business, Business Strategy, or a related field or Equivalent professional experience demonstrating advanced capability in international markets and strategic business development What We Offer Opportunity to play a key role in shaping the growth of a fast-developing UK e-commerce business High level of responsibility and strategic involvement Long-term career progression aligned with company expansion Competitive salary based on experience and performance Job Type: Full-time Benefits: Company pension Employee discount Profit sharing Referral programme Store discount Work Location: In person
Inscripción fácil
Tapas Brindisa
Restaurant Manager
hace 1 mes
£50000 anual
Jornada completa
London
About the Role We are seeking an experienced and motivated Restaurant Manager to lead our front-of-house team and deliver an exceptional guest experience every day. This is an exciting opportunity for a hospitality professional who is passionate about people, quality service, and operational excellence. Key Responsibilities • Oversee daily restaurant operations and ensure smooth service, • Lead, motivate, and develop the team, • Deliver exceptional guest service and handle customer feedback, • Manage staffing levels, rotas, and recruitment, • Monitor financial performance, stock, and cost controls, • Ensure standards of health & safety and food hygiene are maintained, • Work closely with senior leadership to drive business performance About You • Previous experience as a Restaurant Manager or Assistant Manager, • Strong leadership and people-management skills, • Passionate about hospitality and customer service, • Commercially aware with strong organisational ability, • Hands-on, positive and proactive attitude, • Ability to work flexibly, including evenings and weekends Salary: Up to £50,000 per year
Inscripción fácil
Aya Markets
Courier, North London
hace 1 mes
£18 por hora
Jornada parcial
London
Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home — simply, reliably, and with pride. We’re looking for a Courier Lead for North London to own deliveries in the area and help us build a reliable, high-quality experience from day one. This role is more than just delivery. You’ll be our on-the-ground lead in North London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow. Your role (North London Lead) As the North London Courier Lead, you’ll: • Shop and pack grocery orders directly from African & Caribbean markets, • Lead deliveries across North London (primary coverage area), • Be the main point person for North-side routes, reliability, and execution, • Communicate clearly with customers and Aya’s ops team during each shift, • Flag issues early (store closures, out-of-stock items, delays, routing challenges), • Handle items with care, accuracy, and pride, • Represent Aya’s values of professionalism, warmth, and cultural authenticity You’re not just delivering — you’re helping us prove this model works in North London. Shift details 🕓 Shift window: 4:15 PM – 7:15 PM 💷 Base pay: £18/hour 🧾 Guaranteed minimum: £75–£80 per shift (you’re paid even if volume is light) 🚴‍♀️ Our ideal candidate has a: motorcycle or e-bike As our North London lead, consistency matters more than volume — we’re building reliability first. Who we’re looking for ✅ Based in or very familiar with North London ✅ Comfortable navigating areas like Tottenham, Palmers Green, Wood Green, Edmonton, or nearby ✅ Reliable, punctual, and highly organized ✅ Friendly, professional, and customer-first ✅ Proud of your roots and excited to serve the community ✅ Confident using mobile apps for routing, messaging, and delivery updates ✅ Comfortable taking light ownership and responsibility for your zone Bonuses & recognition ✨ Monthly reliability bonus: £50–£100 for 100% on-time delivery 🌟 Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise 🛍️ Aya-branded gear 📈 Opportunity to grow into expanded responsibility as we scale North London Requirements • Legal right to work in the UK, • Access to a bike, e-bike, scooter, or car, • Availability for weekday and/or weekend shifts (4:15–7:15 PM), • Strong communication and attention to detail Why join Aya? ✨ You’re not “just a courier” — you’re helping build something meaningful ✨ Work rooted in culture, community, and pride ✨ Be part of a small, ambitious team shaping the future of African & Caribbean commerce ✨ Real opportunity to grow as Aya expands across London
Inscripción fácil
Michelangelo restaurant
Head Waiter / Waitress
hace 1 mes
£12–£15 por hora
Jornada completa
Cockfosters, Enfield
Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Supervisor here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge
¡Incorporación inmediata!
Inscripción fácil
Okko
Chef de Partie
hace 1 mes
£14.5–£16 por hora
Jornada completa
London
Position: Chef de Partie - Hot Kitchen Location: Okko, Broadway Market, Hackney, London Job Type: Full-time | busy service environment- Immediate Start Rate: £14.5-16 per hour (DOE) + Tronc Restaurant: OKKO — Japanese Izakaya OKKO is a hugely popular and long-established Japanese Izakaya style restaurant on Broadway Market, with a second site in Victoria Park. We have been trading successfully for 10 years and are known for: • A fast-paced, high-volume kitchen a large sushi bar + hot kitchen operation, • Running your section during busy service, • Prepping, cooking and presenting Japanese dishes to a consistently high standard, maintaining pace and precision throughout service, • Ensure the freshness and quality of ingredients, following all food safety and HACCP procedures, • Maintain a clean, well-organised section, applying a 'clean as you go' approach, • Support daily mis en place and carry out weekly plans as directed by the Head or Sous Chef, • Communicate closely with kitchen and floor teams to ensure smooth coordination and timely service, • Contributing to prep, service and stock control, • Take ownership of your section’s performance, proactively improving quality and consistency, • Good knowledge of Japanese/Asian cuisine with previous experience, • Experience as a CDP in a busy kitchen, • Confidence on hot line / grill / fryer / wok, • The ability to work well under pressure and as part of a brigade, • A minimum of one year’s experience in a Chef de Partie or similar roles, • Exceptional knife skills, • Strong attention to detail and ability to stay calm and focused under pressure, • A hardworking, organised and reliable attitude, • Food Safety Level 2 certificate (or willingness to complete), • Competitive industry pay or £15+ per hour (Hourly + Tronc) - experience dependent, • Full-time hours in a busy, popular restaurant, • 28 days of annual holiday (pro-rata), • Company pension scheme, • Supportive, friendly working environment, • Career progression opportunities
Inscripción fácil
Sapore Vero
Manager / Floor Supervisor/Head Waiter
hace 1 mes
£15–£18 por hora
Jornada completa
Norwood, London
Experienced Manager/floor supervisor or head waiter required for a bubbly restaurant in Crystal Palace and Hither Green Knowledge of Italian food is a plus Duties includes • Answering question related to the menu with recommendation, • Opening and closing restaurant/bar, • Preparing drinks, cocktail and coffees up to Sapore Vero standard, • Answering phone and taking orders, • Delivering food and drinks to customers, • Processing payments, • Cleaning tables after customers, • Maintain a tidy floor and bar, • Clean and polish glassware, • You must have a positive personality always smiling to engage customers, • Most important is to make sure that customers have enjoyable experience YOU MUST HAVE: • 2+ years experience with Italian restaurant, • Good English, • Experience with coffees and cocktails If you are interested please answer here and we will be in touch with you Salary is based on skills and experience.
Inscripción fácil
Tunnel Vision
Bartender and Waiter / Waitress
hace 1 mes
£15–£20 por hora
Jornada parcial
London
Bartender / Bar Waiter (Nightclub) – Up to £20 per hour Location: Afrobeats Club, 37 Jewry Street, EC3N 2ER Hours: 9:00 PM – 4:30 AM Fridays & Saturdays (plus occasional Sundays) Pay: £20 per hour for fully experienced bar professionals £15–£17.50 per hour for less experienced staff, with opportunity to increase based on performance We are seeking a confident, well-presented bartender to join a fast-paced and high-energy nightclub environment. Key Responsibilities Deliver excellent bar service while maintaining high standards Work efficiently in a busy club setting Dress professionally in a suit — presentation is essential Lead energetic bottle presentations to enhance the club atmosphere Provide strong customer service and support staff coordination under pressure Requirements Proven experience working in a bar or nightclub environment Ability to create energy and engage with guests Strong communication and leadership skills Reliable availability on weekends (Friday & Saturday nights are essential) Start Date New Year’s Eve (Wednesday) 9:00 PM meeting and training, followed by immediate start on shift Ready to bring your energy and presence to the night?
¡Incorporación inmediata!
Inscripción fácil
SYA Brunch House
Head Barista
hace 1 mes
£11–£15 por hora
Jornada completa
Acton, Ealing
We are looking for an experienced barista who is passionate about coffee and can confidently prepare espresso-based drinks and matcha beverages. Requirements Proven experience as a barista Strong skills in: Espresso extraction Milk steaming & latte art (preferred) Matcha preparation (traditional & flavored drinks) Good customer service and communication skills Ability to work efficiently during busy hours Clean, organized, and reliable Responsibilities Prepare high-quality coffee and matcha drinks Maintain cleanliness of the coffee station and equipment Provide friendly and professional customer service Follow recipes and shop standards
Inscripción fácil
NG-Terminal Ltd
Warehouse Supervisor
hace 1 mes
Jornada completa
Harmondsworth
We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible
¡Incorporación inmediata!
Inscripción fácil
Dallas Burger Joint
Restaurant Manager
hace 2 meses
Jornada completa
London
About the job Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all. We are thrilled to take our much beloved, Dallas Burger, from Lisbon to London, and excited to search for an experienced and ambitious individual to help preserve the reasons why Dallas has become so special. ⭐️ The Role As a Restaurant Manager for Dallas Shoreditch, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and ensure a successful entry to market. Since we have ambitious expansion plans, the ideal candidate will have the desire to grow with us on this journey. 📋Your Key Responsibilities 1. Operational Excellence & Guest Satisfaction • Maintain high service standards to ensure guests have a positive dining experience. We feel that the little details make the biggest of differences., • Address guest feedback promptly, engaging with customers to foster strong relationships and build long lasting loyalty., • Oversee restaurant opening and closing procedures, brand standard compliance, and food & beverage quality. 2. Team Leadership & Staff Development • Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth-oriented work environment. It’s important for us to support and lift each other up., • Take the lead on training the team to ensure constant evolution of soft and hard skills, provide regular feedback to the team, and lead candidate selection., • Foster a culture of respect, ambition, and teamwork within the restaurant. 3. Financial & Budget Management • Manage budgets and targets by tracking revenue and expenses., • Optimise labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability. 4. Problem Solving & Crisis Management • Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem-solving strategies., • Quickly assess and address operational issues to minimize disruptions and maintain smooth restaurant operations. 5. Health, Safety & Compliance • Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices., • Conduct regular audits to uphold regulatory requirements and ensure a safe environment for both staff and customers. 6. Collaboration & Best Practices • Work closely with HQ to share and implement best practices across all Vida Plena venues. We’re only better together!, • Maintain alignment with the company’s hospitality standards, cultural philosophy, and operational goals. ⚒️ What We Expect From You • Proven experience in a senior role in a similar restaurant., • Strong leadership; empathetic, and driven., • Ability to analyse financial reports and optimise budgets., • Excellent problem-solving and decision-making capabilities., • Deep understanding of health and safety regulations in the U.K market., • Experience in staff recruitment, training, and motivation., • Strong guest service and communication skills., • Ability to work in a fast-paced, dynamic environment., • Knowledge of restaurant POS systems and operational tools., • Passion for hospitality and commitment to providing outstanding service. 🚀 What You’ll Love About Working Here At Vida Plena, you’re not just taking a job - you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!
¡Incorporación inmediata!
Inscripción fácil
Faros London
Assistant Restaurant Manager
hace 2 meses
£45000–£48000 anual
Jornada completa
London
We are seeking an enthusiastic and dedicated Assistant Restaurant Manager to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our restaurant, delivering exceptional service to our guests while supporting the management team. Your experience in the hospitality industry will be essential in maintaining high standards of food safety and customer satisfaction. Job Types: Full-time, Permanent
¡Incorporación inmediata!
Inscripción fácil
Marta
Head Waiter / Waitress
hace 2 meses
£15–£18 por hora
Jornada completa
London
Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!
Inscripción fácil
Southeat LTD
Logistics Manager
hace 2 meses
£41700–£43000 anual
Jornada completa
London
Job Description: Logistics Manager Job Title: Logistics Manager (SOC Code: 1243) Company Name: Southeat LTD Location: 133 Creek Road, London, SE8 3BU Employment Type: Full-time, Permanent Salary: £41,700 - £43,000 per annum About Us Southeat Ltd is a UK-based e-commerce business operating through a fully online platform and serving customers nationwide. The company specialises in professional nail supplies and high-quality dried food products, supplying both individual consumers and trade customers through a single digital sales channel. With a strong focus on accessibility, product quality, and reliable fulfilment, Southeat Ltd continues to develop its online operations, customer engagement activities, and supply chain infrastructure to support sustainable growth across both sectors. Role Overview The Logistics Manager oversees the coordination of supply chain and fulfilment operations, ensuring efficient movement of goods from suppliers to storage facilities and onward to customers across the UK. The role supports the company’s e-commerce model by maintaining delivery reliability, inventory accuracy, and operational efficiency across both nail supplies and dried food product lines. Key Responsibilities • Plan, coordinate, and monitor inbound and outbound shipments to ensure timely delivery of customer orders nationwide., • Manage inventory levels across warehouses, maintaining accurate stock records aligned with sales demand., • Implement stock rotation and expiry management procedures for dried food products to minimise waste and maintain quality., • Oversee storage, handling, and packaging standards to protect fragile items, liquids, and consumable goods., • Coordinate with domestic and international suppliers to manage lead times, delivery schedules, and continuity of supply., • Oversee import and export processes, including customs documentation and compliance requirements., • Review and negotiate shipping rates and service agreements with logistics providers., • Set and maintain schedules for inbound deliveries and outbound dispatch., • Supervise logistics staff and coordinate daily warehouse and fulfilment activities., • Work with other departments to identify and implement logistics and process improvements., • Experience in logistics, supply chain management, or warehouse operations, preferably within e-commerce or consumer goods sectors, • Strong understanding of inventory control, distribution planning, and fulfilment processes., • Experience in managing imported goods and international shipping procedures., • Strong organisational and analytical skills, • Ability to supervise staff and manage operational workflows. What We Offer: • 28 days of paid holiday per year, including UK public holidays, • A supportive and professional working environment within a growing digital business, • Opportunities to contribute to the development and expansion of an evolving e-commerce operation
Inscripción fácil
The Fort London
Head Barista
hace 2 meses
£12–£15 por hora
Jornada completa
London
Barista Required – The Fort, Hendon We are hiring a Barista for our café/restaurant The Fort, Hendon. Experience preferred, must be reliable and customer-friendly. 📍 Location: 87–89 Church Road, Hendon
¡Incorporación inmediata!
Inscripción fácil
The Taru
Bar / Restaurant Supervisor
hace 2 meses
Jornada completa
Buckhurst Hill
We are seeking an experienced Restaurant & Bar Supervisor to oversee daily operations and ensure excellent customer service. Responsibilities: Supervise restaurant and bar operations Lead and support front-of-house and bar staff Ensure high service, hygiene, and safety standards Handle customer queries and complaints Assist with staff scheduling, cash handling, and stock control Requirements: Previous experience in a similar role Strong leadership and customer service skills Ability to work flexible hours Competitive pay/ will be discussed on interview
¡Incorporación inmediata!
Sin experiencia
Inscripción fácil
Crown Jewels London Ltd
Sales model
hace 2 meses
Jornada parcial
London
As a Director at Crown Jewels London Ltd, you will lead strategic initiatives to enhance our position in the jewelry retail market. You will be responsible for overseeing daily operations, ensuring the highest standards of customer service and product quality. Your role will involve managing a small but dedicated team, fostering professional growth, and driving sales performance. You will also collaborate with stakeholders to develop and implement business strategies that align with our brand's vision and goals. An ideal candidate should possess strong leadership skills, experience in business management, and a passion for the jewelry industry.
Sin experiencia
Inscripción fácil
La Mia Mamma LTD
Restaurant Supervisor
hace 2 meses
£13–£15 por hora
Jornada completa
London
La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept
Inscripción fácil
CR WHITECHAPEL LTD
Business Development Manager
hace 2 meses
£35000–£40000 anual
Jornada completa
London
CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week
¡Incorporación inmediata!
Inscripción fácil
Monterre Restaurant & Bar - Battersea
Bar Manager / Supervisor
hace 2 meses
Jornada completa
Nine Elms, London
We are seeking an experienced and enthusiastic Bar Manager / Supervisor to join our team and lead our vibrant bar operations with passion and professionalism. You will be responsible for overseeing day-to-day service, managing staff, ensuring exceptional customer experiences, maintaining high standards of quality and compliance, and driving sales in a busy, dynamic environment. The ideal candidate will bring strong leadership skills, excellent product knowledge, and a hands-on approach to training, mentoring, and motivating the team to deliver outstanding service every shift. In return, we offer great perks including a 50% employee discount, competitive pay, opportunities for career growth, and a supportive, friendly workplace culture. If you have a flair for creating memorable guest experiences and thrive in fast-paced hospitality settings, we want to hear from you. 🇮🇹🍸
¡Incorporación inmediata!
Inscripción fácil
The Arden Pub Group Ltd
Assistant Manager
hace 2 meses
£36000–£38000 anual
Jornada completa
London
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
¡Incorporación inmediata!
Inscripción fácil

Página 3

Búsquedas de empleo más populares en Reino Unido

Lugares de trabajo head of customer experience más populares