Head of customer experience jobs in AndoverCreate job alerts

Lead Chiller Engineer Location: Andover Job Type: Full-Time Salary: Competitive, DOE About Us Cross Rental Services is the UK & Irelands leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long-term partnerships with some of the countrys leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements. Guided by our core valuesRespect, Accountability, Teamwork, Commitment, and Integritywe offer a dynamic workplace where innovation and impact thrive. Job Summary Were recruiting a Lead Chiller Engineer to head up service, maintenance, and breakdown response for a fleet of industrial chillers across based out of our Andover Depot. Youll combine hands-on technical work with team coordination, client liaison, and continuous improvement of service delivery. This is a key operational role within a specialist HVAC provider supporting blue-chip clients in food processing, pharmaceuticals, data centres, and manufacturing. Youll ensure maximum uptime of critical cooling systems, mentor junior engineers, and drive best practice in safety, efficiency, and compliance. Key Responsibilities Complete management of the fleet of chillers, AHUs and other similar asset Lead planned preventative maintenance (PPM) and reactive repairs on industrial chillers. Diagnose complex faults using refrigerant analysis, vibration monitoring, and control systems. Supervise and mentor a small team of site based engineers allocate jobs, review reports, and provide technical guidance. Conduct risk assessments, method statements, and F-Gas compliance documentation. Manage stock levels of spare parts and coordinate with suppliers. Qualifications Minimum Level 3 NVQ/City & Guilds in Refrigeration & Air Conditioning (or equivalent). F-Gas Category 1 certification. 5+ years experience with industrial chillers. Process Cooling with experience of chilled water systems. Proven leadership or supervisory experience in a service environment. Strong electrical knowledge (3-phase, controls, inverters). Full UK driving licence. Desirable: CO2 experience, IOSH, experience with BMS integration. What We Offer Competitive salary + 5% employer pension contribution 25 days holiday + bank holidays Private medical insurance, Life assurance & Corporate eyecare scheme Continuous learning & development opportunities Clear career progression pathways Why Join Us? At Cross Rental Services, we live by four key values: Customer Centric Delivering agile, accurate, and first-time-right service. Trusted Partners Solving complex engineering problems with precision. Innovative Always looking for ways to improve and evolve. One Team Developing our people, growing talent, and celebrating success together. How to Apply Click Apply below or send your CV to Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results! Work Location: In person

Head of Customer Experience | Southampton | up to £100k Basic. The Head of Customer Experience & Operations.

Head of Customer Experience & Operations. Head of Customer Experience | Southampton | up to £100k Basic. The Head of Customer Experience & Operations.

Head of Customer Success – with strong progression to director level. Customer Success experience in the hospitality space. Scale Up – Hospitality Management Software working with Hotels, Bars, Restaurants etc.

Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programs. This is a tremendous opportunity to shape t

As the Head of Sales – United Kingdom, you will be the senior sales leader in the region and will play a critical role in scaling Cloud Assess’ footprint across the UK. Define clear goals and KPIs to drive revenue growth, market share, and customer acquisition. Foster a results-driven, collabor

Head of Customer Experience | Southampton | up to £100k Basic The Head of Customer Experience & Operations will take ownership of every customer touchpoint; online, in-person, and post-purchase, ensuring every interaction reflects the brand's passion, purpose, and attention to detail.

As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. As Head of Customer Success you will be expected to work in a hybrid office environment. You will bring knowledge and expertise

Head of Customer Experience | Southampton | up to £100k Basic The Head of Customer Experience & Operations will take ownership of every customer touchpoint; online, in-person, and post-purchase, ensuring every interaction reflects the brand's passion, purpose, and attention to detail. As part of

The Economist is seeking an experienced and strategic Head of Customer Retention to lead our efforts in retaining and renewing our B2B subscriber base. The successful candidate will report to the Global Head of Sales and play a vital role in influencing revenue stability and customer lifetime value.

Job Description Head of Customer Experience | Southampton | up to £100k Basic The Head of Customer Experience & Operations will take ownership of every customer touchpoint; online, in-person, and post-purchase, ensuring every interaction reflects the brand's passion, purpose, and attention to det

Our client is looking for an experienced Head of Customer Experience to oversee all aspects of customer interactions across online, telephone, showroom, and installation touch points, ensuring consistency, efficiency, and excellence. The ideal candidate will bring a deep understanding of delivering

As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. As Head of Customer Success you will be expected to work in a hybrid office environment. You will bring knowledge and expertise

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both custo

The Economist is seeking an experienced and strategic Head of Customer Retention to lead our efforts in retaining and renewing our B2B subscriber base. The successful candidate will report to the Global Head of Sales and play a vital role in influencing revenue stability and customer lifetime value.

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments—from SMB to Enterprise—to ensure the Customer Success is understood and championed internally. Establish and maintain a deep understanding of our customers’ needs across al

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience in service management and/or customer service reviews. Substantial experience of leading a service desk.

Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of users engage with the brand. Deep understanding of guest experience technologies and omnichannel engage

Head of Customer Success – with strong progression to director level. Customer Success experience in the hospitality space. Experience working to commercial targets is a huge bonus.

Head of Customer Experience Southampton up to £100k Basic. The Head of Customer Experience & Operations.

Head of Customer Success – with strong progression to director level. Customer Success experience in the hospitality space. Experience working to commercial targets is a huge bonus.

Head of Customer Success - High Growth SaaS Scale Up. They're looking for a Head of Customer Success to continue to build, scale and elevate their global CS function. This is a rare chance to step into a high-impact role, own the customer journey end-to-end, and partner with some of the world's lead

The Royal College of Surgeons of England is a world-leading professional membership body representing tens of thousands of surgeons, dental professionals, trainees and students across the UK and internationally. In this new role, you will lead the design and delivery of a comprehensive customer expe

Director of Product: Core Experience & Customer Lifetime Value. Deep understanding of customer lifecycle, from activation and adoption to retention and advocacy. Work cross-functionally with a senior leadership team of design, engineering, data science, and marketing to deliver world-class product e

As the Head of Sales – United Kingdom, you will be the senior sales leader in the region and will play a critical role in scaling Cloud Assess’ footprint across the UK. You’ll be responsible for building and executing a high-impact sales strategy, expanding our client base, and leading the dev

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

As the Head of Customer Services, you'll lead and inspire your team to deliver exceptional service and maintain a truly customer-centric culture. V3 Recruitment are seeking a Head of Customer Services to join a dynamic organisation based in Gosport. Represent the voice of the customer to influence c

We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. Head of Supporter Experience and Optimisation. You understand the drivers behind supporter/customer loyalty and can use data, insight and experimentation to refine experiences.

We're excited to share we have a great opportunity for a Head of Business Development and Customer Experience to join the NHS Supply Chain Food team, reporting directly to the Business Director. Job Title: Head of Business Development and Customer Experience. Experience of working in a corporate/bus

Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programmes. Head of Customer Success (Digital Program

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

Minimum of 6 months driving experience (12 months driving experience desirable). Career progression – if you suddenly decide that being a driver isn’t for you, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!. Whilst a safe working

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities.

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:. A range of retail discounts

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. Keeping the home clean and safe is no small t

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrou

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching a

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities th

Whatever your role, you can help us change lives in coffee growing communities and help your local community too. Keeping standards high, from excellent espressos to monthly coffee excellence scores. At Costa Coffee, we are what we craft.

If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today. Whether you are an experienced care assistant or support worker or are looking to start a new career in a rewarding and fulfilling role we will provi

OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights. Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. No experience needed – just bring your motivation.

Genuine concern for the needs of customers and colleagues. As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns tog