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Job Description: AI Adoption & Enablement Lead Job Title AI Adoption & Enablement Lead (Alternative titles: AI Transformation Lead, Head of AI Adoption, AI Business Partner, AI Enablement Manager) Role Overview We are seeking an experienced AI Adoption & Enablement Lead to help accelerate the effective, responsible and commercially valuable use of Artificial Intelligence across the business. This role will act as the bridge between technology and business teams, identifying practical AI opportunities, driving adoption, establishing governance standards, and ensuring AI investment delivers measurable business outcomes. Working closely with leadership, marketing, sales, account management and customer-facing teams, the successful candidate will help embed AI into day-to-day operations while maintaining appropriate controls around risk, cost, accuracy and ethical usage. Key Responsibilities AI Opportunity Identification & Delivery • Identify, assess and prioritise practical AI use cases across business functions., • Work with stakeholders to understand operational challenges and determine where AI can improve productivity, efficiency and customer outcomes., • Support the development and execution of AI pilots, proof of concepts and business-led AI initiatives., • Evaluate emerging AI technologies and recommend suitable solutions aligned to business objectives. AI Adoption & Change Management • Drive AI adoption across marketing, sales, account management and customer-facing teams., • Support business teams in integrating AI tools into everyday workflows and processes., • Develop and execute AI adoption plans that encourage sustainable behavioural change., • Build communities of practice and facilitate knowledge sharing across the organisation. Training & Enablement • Educate employees on effective AI usage and best practices., • Develop training materials, user guides and enablement resources., • Deliver workshops, demonstrations and coaching sessions to improve AI literacy and confidence., • Create and support a network of AI Champions or Super Users to drive adoption at a local team level. Governance, Risk & Responsible AI • Advise stakeholders on AI governance, responsible use and compliance requirements., • Promote best practice around AI accuracy, validation, human oversight and decision-making., • Develop guidance and policies that support ethical and controlled use of AI technologies., • Help identify and mitigate risks associated with AI implementation and usage. AI Performance, ROI & Value Realisation • Establish measures to track AI adoption, utilisation and business impact., • Help define and monitor success metrics for AI initiatives., • Produce evidence-based reporting that demonstrates productivity gains, cost savings or revenue impact., • Support leadership in assessing return on investment and scaling successful implementations. Vendor & Tool Management • Provide advice on AI tools, platforms and licensing options., • Support evaluation and selection processes for new AI technologies., • Help optimise AI-related costs and ensure effective licence utilisation., • Maintain awareness of market developments and emerging AI capabilities. Key Skills & Experience Essential • Experience leading AI adoption, digital transformation or technology enablement programmes., • Strong understanding of Generative AI tools and their business applications., • Experience engaging stakeholders across multiple business functions., • Excellent communication, facilitation and training skills., • Understanding of AI governance, ethics, risk management and responsible AI principles., • Ability to develop business cases and demonstrate measurable value from technology investments., • Strong analytical and problem-solving skills. Desirable • Experience with Microsoft Copilot, Microsoft 365, Azure AI or other enterprise AI platforms., • Knowledge of change management methodologies., • Experience creating training programmes and user adoption frameworks., • Familiarity with data governance and information security principles., • Relevant certifications in AI, technology transformation or project management. Key Success Measures • Growth in AI adoption and active usage across the business., • Increased productivity and efficiency delivered through AI-enabled processes., • Number of AI champions established and actively supporting teams., • Demonstrable ROI from AI initiatives and use cases., • Compliance with AI governance and responsible AI standards., • Reduction in unmanaged AI usage, risk exposure and unnecessary costs., • Positive employee feedback and increased confidence in using AI tools. Reporting Line The AI Adoption & Enablement Lead will work closely with senior leadership, business function heads, technology teams and external partners to ensure AI becomes a practical, responsible and value-generating capability across the organisation. Provide your feedback on BizChat

YT Technologiesare proud to represent a pioneering, multi-award-winning HealthTech SaaS provider undergoing a major enterprise expansion.Our clients core platforms are already deeply embedded across the sector. However, as the group acquires new business units and broadens its macro product portfolio, they require a high-calibre, consultative Strategic Accounts and Markets Lead to architect long-term, high-value retention and growth solutions.This is not a traditional feature-selling or reactive support role. This is an enterprise-level relationship engineering position where you will partner directly with executive stakeholders to map corporate health tech strategies.The RoleStepping into a newly formed commercial function, you will take ownership of a select, high-impact portfolio. Your accounts are defined not just by revenue size, but by their critical importance to national retention and their latent expansion potential.Key Responsibilities:- Macro Portfolio Solutions: Look across the client's entire group portfolio to build comprehensive technology solutions aligned directly with the growth strategies of your accounts.- Orchestrating the "Art of the Possible": Run highly collaborative, strategic client workshops. You will act as the commercial conductorbringing in internal Directors, Product Owners, and Technical Experts to close macro-expansion opportunities.- Enterprise Stakeholder Management: Navigate long-cycle, complex decision-making landscapes to build trusted partnerships with corporate commissioners and senior health sector leads.- Market Presence: Attend industry conferences and national networking events to stay ahead of market trends and discover untapped, high-level growth pathways.About YouYou do not need to be a deeply technical software expert; our client has teams of specialists to handle the system intricacies. Instead, we are looking for a sophisticated relationship builder with strong corporate commercial instincts.What we're looking for:- Enterprise Account Management: A proven track record of managing and expanding complex corporate or enterprise portfolios, ideally within SaaS, B2B technology, or parallel public-private landscapes.- Consultative Commercial DNA: Exceptional listening skills and the ability to find "the new" within established relationships by uncovering hidden pain points.- Natural Autonomy: You will thrive in a unique flat hierarchy with a self-managing structure. There are no traditional managers setting daily KPIs; you must be comfortable directing your own workload and market strategy.- Flexibility to Travel: This is a national role. While you will collaborate with the team at the beautiful Bath head office for key cross-team alignments, you will be driven entirely by where the work needs you to be (workshops, client sites, and remote strategy days).Ready to lead a major transition in digital health? Apply now for a confidential conversation with YT Technologies.TPBN1_UKTJ

They need a Head of Client Services to lead their operations and act as the “glue” between the advice, technology, HR and leadership teams.

You are an energetic and focused technical leader who thrives in a fast‑moving digital environment. Motivated by delivering exceptional products, driving high‑performing teams, and elevating technical quality, you excel at turning complex requirements into scalable, secure and high‑value solutions. Bringing your strong experience across engineering, data, AI and IT operations, to make confident architectural decisions and lead multidisciplinary teams. You have a passion for continuous improvement, operational excellence and delivering predictable, high‑quality product iterations that create meaningful value for both customers and colleagues. Your client and product-first mindset and commitment to technical excellence will thrive in a collaborative, commercially focused environment where innovation, delivery and purpose go hand-in-hand. At SelectScience® we are accelerating science by connecting scientific communities with trusted solutions. We produce and publish high-quality digital content and deliver content marketing solutions, whilst also informing scientists about the best products and technologies in their field through the power of peer‑to‑peer recommendation and reviews. We are an essential partner to deliver value to marketers and businesses in the USA, Europe, UK and Asia Pacific. Our Headquarters is near Bath and Bristol, and we are an established brand with over 26 years of experience in digital publishing. As Head of Technical Delivery, you will lead the engineering, data and IT functions to ensure SelectScience’s digital products, systems and platforms are delivered, supported and continuously improved. You will own the product delivery roadmap, drive technical execution, and ensure reliability, performance and security across all systems. You will work closely with Product, Commercial, Editorial and external technology partners to deliver high‑quality platform enhancements, new features and scalable technical solutions that support our growth. This is a full‑time hybrid role, reporting directly to the CEO. • Lead and develop high‑performing engineering, data and IT operations teams., • Drive predictable delivery of product iterations, new features and system improvements., • Make key architectural decisions to ensure platforms remain scalable, secure and customer‑centric., • Oversee sprint planning, execution, QA and release processes., • Own the stability, reliability and performance of digital platforms, systems and integrations., • Ensure robust cybersecurity, compliance, governance and monitoring processes., • Collaborate closely with senior leadership, aligning technical execution with business goals., • Manage internal and external engineering, data and IT vendors and partners., • Foster a culture of accountability, innovation, collaboration and continuous improvement., • Oversee data infrastructure, analytics tooling, event tracking and delivery of AI‑driven capabilities., • A high‑impact leadership role shaping the future of SelectScience’s digital platforms., • Huge opportunity for professional growth, autonomy and influence., • Hybrid working, competitive salary and a comprehensive benefits package., • Friendly, collaborative and innovative culture., • 25 days holiday + bank holidays. Our team has an infectious drive for innovation, creativity and supporting the scientific community. At SelectScience, we promote passion, teamwork, trust and striving to be the best we can. #J-18808-Ljbffr

Leads the IT Service Operations function, accountable for the reliable, secure and efficient day to day running of IT services across HL's technology estate. The role ensures clear ownership of service performance, consistent operational practices across heritage and cloud native platforms, and effective coordination with engineering teams to deliver stable, resilient and scalable services. What you will be doing • Lead and manage IT Service Operations, setting clear priorities, standards and performance expectations across all teams, • Own end-to-end service stability, availability and operational performance, ensuring services meet agreed SLAs and business expectations, • Provide senior leadership during Major Incidents, acting as escalation point and ensuring effective cross-team coordination and communication, • Ensure effective L1/L2 operational support capability, delivering consistent incident triage, resolution and service restoration, • Drive clear accountability and ownership of services, reducing hand-offs and improving speed and quality of response, • Oversee service performance, capacity and resilience, ensuring risks are identified early and managed appropriately, • Ensure consistent execution of IT Service Management processes (Incident, Problem, Change, Knowledge, SACM) About you • Extensive experience leading IT Service Operations or production support functions in complex, business-critical environments, • Demonstrable track record of managing large, multi-disciplinary operational teams and delivering measurable service outcomes, • Proven experience operating across hybrid technology estates (heritage and cloud-native platforms), • Strong working knowledge of ITIL / IT Service Management practices and their practical application, • Demonstrated experience leading Major Incident Management, including senior stakeholder engagement, • Proven ability to improve service performance using data, KPIs and operational insight, • Experience working closely with engineering, platform and DevOps teams in modern delivery environments, • Strong stakeholder management skills, with the ability to influence senior leaders, Risk & Audit and third-party suppliers, • Demonstrable track record of driving operational transformation, including automation and tooling adoption, • Clear, confident communicator able to engage both technical and executive stakeholders Interview process 3 stage interview process - Initial call | Competency & Scenario based questions | Leadership & Culture Interview. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 3 days a week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? • Discretionary annual bonus* and annual pay review, • 27 days* holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday**, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance*, • Health care cash plans - including optical, dental, and out patientcare, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI JBRP1_UKTJ

Home Based with UK travel Are you an experienced leader in medical equipment, healthcare projects, or managed services? Do you thrive on delivering complex programmes, building high-performing teams, and working with senior NHS stakeholders? We are looking for an ambitious Head of Implementation to lead the planning, installation, commissioning, and decommissioning of medical equipment across major healthcare contracts throughout the UK. This is a senior leadership role where you will drive project delivery, manage client relationships, oversee budgets and KPIs, and ensure medical equipment is safely integrated into healthcare environments while maintaining compliance and protecting commercial interests. What You Will Bring • Significant experience managing large-scale medical equipment implementation projects, • Strong leadership and people management skills, • Excellent project management and organisational abilities, • Commercial awareness and contract management experience, • The confidence to engage and influence senior NHS and healthcare stakeholders, • Knowledge of medical device technologies, regulations, and lifecycle management What our client can offer you • Lead nationally significant healthcare projects, • Work with leading NHS organisations, • Home-based role with flexibility, • Opportunity to shape and develop a growing implementation function, • Competitive salary and benefits package If you are a strategic leader with a passion for healthcare technology and delivering exceptional client outcomes, we would love to hear from you. JBRP1_UKTJ

Head of IT Transformation £80,000 - £90,000 + car Hybrid (Somerset 2 days/week) Job Purpose The Head of IT Transformation is accountable for driving technology-enabled change across the organisation, delivered primarily through a structured ecosystem of third-party suppliers and technology partners. This is not a traditional IT operations role. The successful candidate will be a commercially astute transformation leader who can define the technology change agenda, commission and govern delivery through external partners, and maintain clear accountability to the Executive and Board for outcomes, pace, and value for money. Reporting and Structure Reporting Line: Chief Financial Officer Direct Reports: IT Programme Manager, Project Manager, Business Analysis Manager, Data and Insights Manager Key Accountabilities Transformation Strategy and Roadmap • Own the organisation's technology transformation roadmap, aligned to business strategy and agreed with the Executive Team and Board. • Identify and prioritise change initiatives that drive operational improvement, service quality, and organisational resilience. • Translate business requirements into clear technology change briefs suitable for external delivery partners. • Maintain a forward view of the technology landscape, bringing relevant innovation and best practice to leadership attention. Supplier and Partner Governance • Act as the primary accountability owner for all third-party technology suppliers and delivery partners, ensuring contractual obligations, performance standards, and value for money are consistently met. • Lead supplier selection, commercial negotiation, and ongoing contract management across the change portfolio. • Establish clear governance frameworks for partner-delivered programmes, including assurance gates, escalation routes, and executive reporting. • Manage supplier relationships at a senior level, holding partners to account for delivery quality and pace. Programme Oversight and Assurance • Maintain single-point accountability for the end-to-end delivery of the IT change portfolio, whether delivered internally or through third parties. • Ensure robust programme governance, risk management, and dependency oversight across all active workstreams. • Provide regular, board-ready assurance reporting on portfolio status, risks, investment, and outcomes. • Lead escalation management where supplier performance or programme risks require executive intervention. Stakeholder and Business Engagement • Act as the senior technology change interface for all Heads of Department, Operational Leads, and the Executive Team. • Ensure business functions are engaged, prepared, and supported through change, with technology adoption embedded effectively across services. • Build trusted relationships with non-technical colleagues, making technology change accessible and relevant to operational audiences. Financial Oversight • Own the IT transformation budget, including capex and opex across all change programmes. • Provide final sign-off on technology investment proposals and ensure spend is aligned to strategic priorities and delivers measurable return. About You You are a commercially minded technology transformation leader with a proven track record of governing complex, partner-delivered change programmes. You are as comfortable negotiating with a supplier as you are presenting to a Board, and you understand that in a third-party-led delivery model, clarity of requirements, strong governance, and commercial leverage are the levers that determine success. You do not need to be a hands-on technologist. You do need to be an expert at commissioning, managing, and holding accountable the people and organisations who are. Essential Experience and Skills • Proven track record of governing technology transformation programmes delivered by third-party suppliers and managed service partners. • Experience defining technology change roadmaps and translating business strategy into supplier-deliverable requirements. • Strong commercial acumen: supplier selection, contract negotiation, and performance management. • Experience preparing and presenting investment cases, portfolio dashboards, and assurance narratives to Executive and Board audiences. • Demonstrated ability to manage a complex portfolio of concurrent change initiatives, balancing pace, risk, and budget. • Confident stakeholder leader, able to influence at Executive and Board level and engage non-technical audiences across operations. • Experience managing and developing high-performing internal teams alongside external delivery partners. • Familiarity with IT governance frameworks, risk management, and change control best practice. Desirable • Familiarity with digital care, workforce, or back-office system transformation programmes. • PRINCE2 Practitioner, MSP, or APM/PMP qualification. Compensation and Benefits • Salary: Up to 90,000 per annum plus car allowance of 5,000 and annual bonus of 5%. • Hours: 37 hours per week, Monday to Friday. • Leave: 28 days plus bank holidays, with additional days accruing after 5 years of service. • Pension: 7% matched contribution. • Private healthcare with BUPA. • Life cover: 2x salary. • Access to employee assistance programme, Wagestream, and retail discounts platform