IT Support Apprentice
hace 9 días
Alloa
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up! \n Employer description: \n Beatsons Building Supplies is a large, independent Scottish builders' merchant founded in 1966, known for serving trade and DIY customers with a wide range of construction, landscaping, plumbing, and decorating materials from its branches in Central Scotland and online. \n Overview: \n We are looking to bring on at IT Support Apprentice who will provide first-line technical support to staff, assist with system maintenance, and learn core IT skills through on-the-job experience. This role is ideal for someone passionate about technology and eager to start a career in IT. \n Responsibilities: \n\n • Respond to helpdesk queries and resolve basic IT issues (hardware, software, network).\n, • Set up and configure desktops, laptops, and mobile devices.\n, • Install and update software applications.\n, • Assist with user account management and password resets.\n, • Support IT projects such as system upgrades and deployments.\n, • Maintain accurate documentation of support requests and solutions.\n, • Follow company IT policies and security procedures.\n, • Basic understanding of computers, operating systems, and networks.\n, • Strong problem-solving skills and attention to detail.\n, • Good communication and customer service skills.\n, • Ability to work as part of a team and follow instructions.\n, • Enthusiastic and willing to learn new technologies.\n, • Pension after a month.\n, • 29 days pro rata holiday per year.\n, • Long term holiday incentive programme.\n