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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    6 days ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

    No experience
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  • Logistics Manager
    Logistics Manager
    2 months ago
    £41700–£43000 yearly
    Full-time
    London

    Job Description: Logistics Manager Job Title: Logistics Manager (SOC Code: 1243) Company Name: Southeat LTD Location: 133 Creek Road, London, SE8 3BU Employment Type: Full-time, Permanent Salary: £41,700 - £43,000 per annum About Us Southeat Ltd is a UK-based e-commerce business operating through a fully online platform and serving customers nationwide. The company specialises in professional nail supplies and high-quality dried food products, supplying both individual consumers and trade customers through a single digital sales channel. With a strong focus on accessibility, product quality, and reliable fulfilment, Southeat Ltd continues to develop its online operations, customer engagement activities, and supply chain infrastructure to support sustainable growth across both sectors. Role Overview The Logistics Manager oversees the coordination of supply chain and fulfilment operations, ensuring efficient movement of goods from suppliers to storage facilities and onward to customers across the UK. The role supports the company’s e-commerce model by maintaining delivery reliability, inventory accuracy, and operational efficiency across both nail supplies and dried food product lines. Key Responsibilities • Plan, coordinate, and monitor inbound and outbound shipments to ensure timely delivery of customer orders nationwide., • Manage inventory levels across warehouses, maintaining accurate stock records aligned with sales demand., • Implement stock rotation and expiry management procedures for dried food products to minimise waste and maintain quality., • Oversee storage, handling, and packaging standards to protect fragile items, liquids, and consumable goods., • Coordinate with domestic and international suppliers to manage lead times, delivery schedules, and continuity of supply., • Oversee import and export processes, including customs documentation and compliance requirements., • Review and negotiate shipping rates and service agreements with logistics providers., • Set and maintain schedules for inbound deliveries and outbound dispatch., • Supervise logistics staff and coordinate daily warehouse and fulfilment activities., • Work with other departments to identify and implement logistics and process improvements., • Experience in logistics, supply chain management, or warehouse operations, preferably within e-commerce or consumer goods sectors, • Strong understanding of inventory control, distribution planning, and fulfilment processes., • Experience in managing imported goods and international shipping procedures., • Strong organisational and analytical skills, • Ability to supervise staff and manage operational workflows. What We Offer: • 28 days of paid holiday per year, including UK public holidays, • A supportive and professional working environment within a growing digital business, • Opportunities to contribute to the development and expansion of an evolving e-commerce operation

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