Home help jobs in NottinghamCreate job alerts

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Scientist (Model Developer) / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire QA Insights Specialist - Principal Coordinator About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance, actionable insights and reporting to the business. You will be responsible for monitoring agent interactions, providing actionable insights and influencing change to improve customer outcomes. What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Error trends and root causes System failures Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes and scoring rationales, and maintaining a robust calibration record, along with meaningful participation and contribution within calibration sessions Reporting and Insights: Provision of actionable insights for key stakeholders making recommendations to improve outcomes and drawing connections across multiple lines of business inclusive of: Analysis of results, insights and data from multiple viewpoints Partnering with key stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the “why” beyond the “what” Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we’re looking for Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Ability to prioritise own day to day workload effectively Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change Ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance Excellence A positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes including scorecards and Scorebuddy Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location: Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you’ll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment. As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available _. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Research Head of Research About This Role We’re looking for a Head of Research to lead our research function at Capital One UK, reporting into our Head of Marketing. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. The Research team is critical to this and to support teams across the business in ensuring human-insight is at the heart of every decision. This role will lead the research team into its next evolution, strengthening our research operations and prioritising high-impact research which naturally combines a range of methodologies (qualitative and quantitative) to deliver rigorous insight across the organisation. The role requires someone who understands market insight, continuous CX programmes and UX research, offering an opportunity to showcase holistic research leadership. Success will look like strong partnerships across all disciplines in the organisation, at multiple levels. This will also be reflected in research helping to shape our long-term business and product strategy, whilst also supporting customer centric delivery near-term. This is all underpinned by leading a practice which delivers quality insights, through well planned and managed research. Leading a research function in the financial sector comes with unique challenges. We’re a heavily regulated industry and we ensure we maintain the highest standards in how we plan, conduct and manage all our research work. It’s detailed, collaborative, customer-centred work. What You’ll Do Lead and grow a team of 9 researchers, focusing on talent development, driving impact through insights, and demonstrating the value of research within the company.. Build deep cross-functional relationships across the business (marketing, analytics, design, product management, and engineering) to enable the research team in identifying, prioritising, planning, and delivering on research initiatives. Strike a balance between near-term needs of the business and identifying future-facing opportunities based on market and customer insights. Provide technical coaching on research best practice to your team, embedding a culture of continuous learning. Expand this approach across the business, helping democratise access to insights and scale the impact of research within the company. Actively monitor and analyse data and trends from internal sources, academic research, and industry published reports to discover and act on opportunities to drive our customer centricity agenda Actively contribute and elevate the customer voice through our formal reporting and informal channels, raising the profile of our work Improve research practice tooling and processes to create speed and efficiency, ultimately enabling your team to have impact. Manage relationships with our external research vendors, and partner with our internal Supplier Management team. . Ensure high standards of regulatory compliance in all facets of research, and implement on-going programmes of work to ensure continuous improvement. What We’re Looking For A research leader who is able to balance commercial and customer needs Experience developing research talent and up-leveling research functions Evidence of leading a collaborative research function that serves the needs of the broader business and helps integrate customer insights at the heart of decisions Deep knowledge and experience in quant and qual research and a track record of delivery of mixed method studies, driving demonstrable impact. Fluency in triangulating data from multiple sources to create clear and compelling narratives that influence at a leadership level. Experience managing-managers, developing different research profiles and skill-sets, and leading across a range of experience-levels. Hands-on experience across a range of qualitative and quantitatve research methods, and experienced in relationship management of external partners/vendors.. Fluency/familiarity across CX insights, Market Research, Competitor Intelligence and UX Research disciplines. Beneficial Qualifications: Experience in heavily regulated environments, ideally within Financial Services. Experience in large, matrixed organisations, where driving consensus across different functions is critical. Experience conducting internal workshops and programmes to promote the value of research. Where and how you'll work This is a permanent position based in our [Nottingham / London] office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do Develop and maintain the machine learning models which define our competitive advantage in the financial services market. Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. Consult on complex statistical test design, to efficiently learn our way into new areas of the market. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. Experience using deep learning models, particularly for sequential data. Familiarity with Open Banking or Credit Bureau data. Experience working with multi-modal data; in multiple formats from a variety of different sources. Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share Identifying, assessing and reporting on data management related issues across the UK business Providing advice across the business on how we drive value and change through great data management Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices Execute and engage in data management assessments through control performance or 2nd and 3rd line review Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change Be able to influence decisions, have a strong network and communication skills to drive change Help data owners understand more about the data they use or create and the further embed the value of good data management Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks Bring new ideas and establish new processes that support the UK data strategy Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes Be an advocate for great data management practices across the business Perform risk and control requirements where applicable Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too Understanding of, or interest in, Data Management & Data Risk Management Ability to manage a process Basic knowledge of Cloud data / AWS Experience in managing and delivering large value add activities Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Steward Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role Data sits at the very heart of everything we do at Capital One, and establishing a robust data foundation is a key enabler for our strategic initiatives across both the Enterprise and the UK division. With a multitude of systems capturing, storing, and processing data, our goal is to drive operations and analytics that help our customers and associates succeed. As we scale up our AI solutions, ensuring a thorough understanding of the data the UK business creates and uses is more crucial than ever. This role is essential for maintaining a well-managed business, giving decision-makers absolute confidence that their data is available and of the highest quality. We are seeking an energetic individual to bridge the gap between data and the wider business, delivering well-governed, impactful data that drives real value for our stakeholders. What You'll Do Champion Data Governance: Act as the focal point for data governance and stewardship within the UK business, ensuring data is managed through its entire lifecycle and treated as a true corporate asset. Support Data Owners: Manage day-to-day data activities on behalf of Accountable Executives and Senior Leaders who act as the designated ‘Data Owners’. Enhance Data Quality: Drive actionable improvements to data quality and enrichment, focusing on the most critical data first and tracking the tangible ‘value-add’ with data consumers. Ensure Compliance & Transparency: Maintain complete metadata, data descriptions, and lineage while ensuring data is correctly classified, protected, and compliant with GDPR and internal security protocols. Manage Risk & Alignment: Engage with stakeholders to agree on common data definitions, whilst proactively flagging data risks or control issues to relevant risk and governance committees. The Skills and Experience You Need Stakeholder Influence & Collaboration: Excellent communication and relationship-building skills, with a proven ability to influence across teams and drive cultural change. Data Storytelling: Ability to translate complex data concepts into plain language, summarising information effectively and tailoring communications for diverse audiences. Critical Thinking & Problem Solving: A natural analytical mindset with the ability to resolve complex data issues, identify trends, and take ownership of problem resolution. Strategic Prioritisation: Ability to focus on high-value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions. Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data-centric culture across the division. Desirable Experience Data Frameworks: Familiarity with recognised industry data management frameworks such as DAMA or DCAM. Data Modelling & Governance: Understanding of data governance principles, business glossaries, and how data flows via logical and physical data models. Data Maturity Assessment: Experience evaluating data maturity and providing recommendations to align current capabilities with long-term strategic goals. Technical Proficiency: Practical experience with SQL, particularly within Snowflake database environments. Cloud Infrastructure: A general understanding of cloud resources, specifically AWS architectures. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Company Secretary About this role Capital One (Europe) plc (Capital One) has an exciting opportunity within its Legal, Governance and External Affairs team for an experienced Company Secretary and corporate governance professional to join as our Company Secretary. You’ll lead a governance team responsible for supporting the Board, CEO and the wider executive management. You will have the opportunity to help develop and shape Capital One’s corporate governance arrangements as it continues to enhance the effectiveness of its Board to support the delivery of its strategy. What you’ll do Provide Board secretariat advice and governance, including coordinating the effective delivery of Capital One’s Board and Board Risk Committee meetings (including active engagement with Board and executive management in helping to shape and prepare effective agendas, Board packs and minutes, following up action points, and making sure meetings run in accordance with prevailing rules) Work closely with the Head of Legal and External Affairs, Chief Counsel and Chair of the Board to continue to review and enhance the effectiveness of Capital One’s Board, committee structure and corporate governance arrangements Work closely with Capital One’s executive management team to support them in the proactive identification of matters that should be presented to Board, the production of high quality Board papers and effective engagement with the Board Support the Board in their interactions with executive management, including through developing a strong relationship with Non-executive Directors to enhance the value of their interactions with executive Directors and the broader business Manage the appointment and resignation process of Board directors, including the onboarding and training of new Board directors (both executive and non- executive directors) Manage relevant corporate filings to companies house and FCA as appropriate Develop and oversee the processes that ensure the company compliance with all applicable codes, including the Wates Principles for Large Private Companies Partner with the Corporate Governance team of our parent company in the US in relation to other UK entities within the Capital One global footprint, reporting on close links, shareholder requirements and knowledge sharing With support from external counsel, maintain statutory books, including registers of members, directors and secretaries Take responsibility for ensuring other corporate non-financial reporting required of Capital One, such as climate related annual reporting, is undertaken in accordance with prevailing rules Monitor changes in relevant legislation and corporate governance guidelines, including regulatory expectations Partner with legal, external affairs and regulatory relations functions to support external engagements that involve the Board What we’re looking for The role would suit a Chartered Governance Institute professional with experience leading on Company Secretarial matters within a financial services environment Track record of strong stakeholder management and an ability to influence Excellent organisational and drafting skills and an eye for detail Strong communication skills A desire and ability to shape, lead and drive change, including supporting key stakeholders through change Great problem solving skills to be successful in identifying, evaluating and resolving issues of strategic, legal and reputational importance Confidence in building new relationships and connections, both internally and externally An ability to work autonomously and effectively manage conflicting priorities Ability to work in a fast paced environment, with flexibility to adapt to our changing business needs We are committed to creating teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels \n Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star rated driving school with 500 instructors already on the road nationwide — and we’re expanding across the UK. \n This opportunity is ideal for anyone considering a career change. You don’t need previous instructing experience — just a professional attitude, good people skills and the willingness to learn. We’ll train you from the start and guide you all the way to becoming an Approved Driving Instructor (ADI). \n Why this opportunity stands out \n Excellent Earning Potential (£38/hour typical lesson rates) Lesson rates average around £38 per hour, supporting strong income whether you work part-time or full-time. For example, working 32 hours per week can deliver earnings up to £39k per year, and those working 40hrs have the opportunity to reach £50,000+. \n Total Flexibility You decide when you work — mornings, evenings, weekends, or a full-time diary. It’s a career that fits around your life. \n Local Work, Less Travel Most instructors teach within 30 minutes of home, typically covering 6–8 postcodes, helping you maximise teaching time and reduce travel. \n Earn While You Train After passing DVSA Part 2, you are able to apply for a trainee licence, allowing you to begin teaching and earning sooner while completing the final stage of qualification. \n New Training Academy – Full Support Built In Our new Training Academy provides a structured route through DVSA Parts 1, 2 and 3, combining: \n\n • Flexible online learning for theory and preparation\n, • In-car coaching to build driving and teaching ability\n, • Live classroom sessions for extra guidance and confidence\n, • Lesson plans, resources and ongoing support to help you succeed\n\n Dual-Control Vehicle Options We can support you with access to dual-control car options through established providers, including new and nearly-new models such as Ford Puma, Renault Clio, MG3 and Vauxhall Corsa, subject to availability. \n A Rewarding Career You’ll help learners gain independence, improve road safety, and experience the satisfaction of seeing students pass and succeed. \n Training Fees Paid Back in Full All instructors pay for training. Training fees can be paid back in full after you have worked with us for 1 year (ask for details). \n Eligibility (DVSA Requirements) To apply, you must: \n\n • Hold a full UK driving licence for at least 3 years\n, • Have no more than 5 penalty points\n, • Have no bans in the last 5 years\n, • Be reliable, patient, and confident communicating with people\n\n Apply Now Submit your details today and our team will contact you to explain the training route, timescales and how quickly you can get started.

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer 'Please note that this is a training course and fees apply’

Head of Finance / Financial Controller – FMCG / Food Manufacturing Senior Leadership Opportunity in a Scaling SME Location: Nottingham Salary: £75,000 – £80,000 Are you a commercially focused finance leader from an FMCG or food manufacturing background who wants to play a key role in the growth of an ambitious SME? This is an excellent opportunity to join a fast-growing, entrepreneurial FMCG manufacturing business at an important stage of its development. The business has built strong retail channels, continues to scale quickly, and is now looking for a senior finance professional who can help strengthen financial control, improve commercial insight and support the next phase of growth. This is a broad, hands-on leadership role with real influence. You will work closely with the MD and senior leadership team, initially alongside an experienced interim FD, before taking on increasing ownership of the finance function. The OpportunityThe business is moving from a successful, founder-led SME into a more structured, scalable organisation. Finance has a critical role to play in that journey. You will be responsible for improving visibility across cost, margin, stock, cashflow and operational performance, while helping the leadership team make better commercial decisions. This is not a narrow reporting role. It is a chance to be close to the business, influence operational performance and help shape how finance supports future growth.Key ResponsibilitiesYou will lead and develop the finance function, with a focus on financial control, operational finance and commercial insight. Responsibilities will include: • Leading the day-to-day finance function, • Producing accurate management accounts, reporting and board-level commentary, • Managing cashflow forecasting and working capital, • Improving visibility around stock, COGS, margins and product profitability, • Reviewing labour, material and production variances, • Supporting pricing, promotions, customer profitability and commercial decisions, • Strengthening financial controls, reporting processes and procedures, • Supporting budgeting, forecasting and business planning, • Working closely with operations, sales and senior leadership, • Providing financial insight to support strategic decision-making, • Improving systems, reporting and finance processes as the business scales, • Helping develop a more data-driven and commercially focused finance functionThe CandidateWe are looking for a senior finance professional with strong experience in FMCG, food manufacturing, drink manufacturing or a closely related consumer goods environment. You may currently be operating as a Financial Controller, Head of Finance, Site Finance Lead, Commercial Finance Lead, Finance Director or senior Finance Manager within an FMCG or food manufacturing business. You will need:, • Strong FMCG, food manufacturing or consumer goods manufacturing experience, • Excellent understanding of stock, costings, margins and variance analysis, • Experience managing cashflow and working capital, • Strong management accounting and reporting capability, • Ability to work closely with operations, sales and commercial teams, • Confidence influencing senior stakeholders, • Experience improving financial controls, systems and reporting, • A hands-on approach suited to a growing SME, • Commercial curiosity and the ability to challenge the business constructively, • The capability to operate as part of a senior leadership team Experience in food production, grocery, wholesale, retail supply, D2C, stock systems or ERP improvements would be highly advantageous. Why This Role Stands Out This is a senior finance opportunity in a growing FMCG manufacturing business where finance will be central to the next stage of growth. You will have:, • Direct exposure to the MD and senior leadership team, • The opportunity to take real ownership of the finance function, • Support and handover from an experienced interim FD, • A broad role covering financial control, commercial finance and operational finance, • The chance to improve cashflow, margins, reporting and decision-making, • Real influence over how the business scales, • The opportunity to become a key member of the senior leadership team This role would suit someone who enjoys being close to the operations of a business and wants to use finance to drive meaningful improvement.Package, • £75,000 – £80,000 salary, • 25 days holiday, • 5% matched pension, • Bonus scheme, • 4 days office-based, 1 day from home, • Senior leadership exposure and long-term progression If you are an FMCG or food manufacturing finance leader who wants a broader, more influential role in a scaling business, this could be an excellent next step.

Finance Manager – FMCG / Food ManufacturingGenuine Progression Towards Senior Leadership Location: NottinghamSalary: £50,000 – £60,000 Are you an ambitious finance professional from an FMCG or food manufacturing background looking for a role that can genuinely move your career forward? This is an excellent opportunity to join a fast-growing, entrepreneurial FMCG manufacturing business at an exciting stage of its development. The business has already built a strong presence across major retail channels and is now investing in the systems, controls, reporting and commercial insight needed to support its next phase of growth. This is not a “steady-state” Finance Manager role. It is a chance to step into a broader, more influential position where you will work closely with an experienced interim FD, gain exposure to senior decision-making, and develop towards a future senior leadership role.The OpportunityThe business is scaling quickly and needs a commercially minded Finance Manager who can help turn financial information into better operational and strategic decisions. You will have the opportunity to get close to the numbers behind the business, including product margins, cost of goods, labour, materials, stock, cashflow and working capital. You will also work closely with operations, sales and senior management to identify where improvements can be made. For someone who wants more ownership, more commercial exposure and a clear progression path, this is a highly attractive next step. What You’ll Be DoingYou will play a key role in strengthening the finance function and supporting the business through its next stage of growth. Your responsibilities will include: • Preparing monthly management accounts and clear financial reporting, • Supporting cashflow forecasting and working capital management, • Reviewing product costs, margins and stock performance, • Analysing labour, material and production variances, • Helping improve cost visibility across the business, • Supporting budgeting, forecasting and commercial planning, • Working closely with operations, sales and senior stakeholders, • Improving financial controls, reporting processes and procedures, • Providing insight to support pricing, margin and operational decisions, • Helping shape the finance function as the business continues to scaleWhat We’re Looking ForWe are looking for someone who understands the pace, complexity and commercial demands of an FMCG or food manufacturing environment. You may currently be working as a Finance Manager, Senior Management Accountant, Cost Accountant, Finance Business Partner, Commercial Finance Analyst or junior Financial Controller. Most importantly, you will be someone who wants to step beyond reporting and play a more active role in improving business performance. You will need:, • Experience in FMCG, food manufacturing, drink manufacturing or a closely related consumer goods environment, • Strong understanding of stock, costings, margins and variance analysis, • Experience preparing management accounts, • Good commercial awareness and curiosity beyond the numbers, • Confidence working with operations and non-finance stakeholders, • Strong Excel and reporting skills, • A hands-on approach suited to a growing SME, • The ambition to develop into a more senior finance leadership role Experience with food production, grocery, wholesale, retail supply, D2C, stock systems or ERP improvements would be advantageous. Why This Role Stands OutThis is a rare opportunity to join a scaling FMCG business where finance is central to the next phase of growth. You will benefit from:, • Direct mentoring from an experienced interim FD, • Exposure to the MD and senior leadership team, • A clear route towards greater responsibility, • The chance to influence how finance supports the business, • A broad role covering financial control, commercial finance and operational finance, • The opportunity to help improve margins, cashflow, reporting and decision-making, • A business that is growing, ambitious and investing in its future This role would suit someone who is ambitious, commercially minded and ready to move into a position with greater influence.Package, • £50,000 – £60,000 salary, • 25 days holiday, • 5% matched pension, • Bonus scheme, • 4 days office-based, 1 day from home, • Genuine progression towards senior leadership If you are an FMCG or food manufacturing finance professional who wants more than just another month-end role, this could be the opportunity to take the next meaningful step in your career. Apply now!

Job title: Internal Sales Executive Location: Nottingham (NG11 – Hybrid work available) Salary: up to £30,000 p/a + up to £6,000 commission Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We’re looking for a commercially aware and organised Internal Sales Executive to join our IT Channel sales team. You’ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative • Manage quotations and complex order processing, • Maintain CRM and pipeline accuracy, • Respond to inbound enquiries, • Conduct outbound calls into the install base, • Identify upsell and cross-sell opportunities, • Support vendor engagement and deal registrations We’re looking for: Internal Sales Representative • Experience in inside sales, B2B sales or sales support, • Comfortable in a target-driven environment, • Strong organisation and attention to detail, • Confident communicator (phone & email), • IT Channel experience (desirable) If you’re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we’d love to hear from you. We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Keywords: Inside Sales, Internal sales, inside sales representative, order management, sales support, proactive sales, IT Channel, B2B Sales

Business Analyst Placement Programme - No Experience Required Our training will help you kick-start a new career in Business Analysis. We are recruiting for companies who are looking to employ our Business Analyst Traineeship graduates to support their continued growth. The best part is, you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion of the training programme. Whether you are working full time, part time or currently unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 simple steps and can be completed in as little as 3-6 months. Step 1 – Online Training Complete a selection of professional and industry recognised Business Analysis courses through our online learning platform. You will study from home using video tutorials, presentations and quizzes while working towards recognised BCS certifications. Step 2 – Practical Training Put your new skills into practice by completing real-world Business Analysis projects and case study scenarios. Our tutors will provide guidance and support throughout, helping you build practical experience that can be added to your CV. Step 3 – Official Exams At the final stage, we will prepare you to sit your official BCS Business Analysis exams. Exams can be taken online or at one of the approved test centres across the UK. Guaranteed Job Placement Once you have completed the Business Analyst Traineeship, our recruitment support team will help place you into an entry-level Business Analysis role within your local area. You could work in positions such as: • Junior Business Analyst, • Business Analyst Administrator, • Change Analyst, • Project Support Analyst, • Business Change Coordinator Through our employer network across the UK, we guarantee you will be offered a role upon completion of the programme or we will refund 100% of your course fees. At a one-off cost of £1499, or 13 interest-free monthly instalments of £130, this represents a fantastic opportunity to start a rewarding new career in Business Analysis with real long-term progression opportunities. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. Please note that this is a training course and fees apply.

Job title: D365 Test, Release & Change Control Manager Location: Nottingham (Preferably onsite, but hybrid working available – 3 days office)Salary: £60,000 - £80,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across critical business systems, ensuring all system changes are properly tested, documented, and deployed smoothly with minimal business disruption. This is an ideal opportunity for someone with experience in release management, testing, or change governance within enterprise environments. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. The Role: D365 Test, Release & Change Control Manager You’ll be responsible for managing the end-to-end release lifecycle across the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). Key responsibilities will include: D365 Test, Release & Change Control Manager • Owning and managing the D365 release calendar and deployment schedules, • Coordinating testing activities including SIT, UAT, regression, and smoke testing, • Managing change control processes, approvals, and release readiness, • Supporting go/no-go decision making for releases and deployments, • Coordinating releases across multiple environments including Dev, Test, UAT, Pre-Prod, and Production, • Managing defects, risks, dependencies, and post-release validation activities, • Producing and maintaining release documentation including test plans, release notes, RAID logs, and cutover plans, • Working closely with internal teams and external suppliers to ensure smooth delivery, • Driving continuous improvement across release and change processes What We’re Looking For: D365 Test, Release & Change Control Manager We’re looking for someone with strong coordination, governance, and stakeholder management experience within enterprise systems environments. Experience required: • Experience managing releases, testing, or change control within enterprise applications, • Exposure to Microsoft Dynamics 365 environments (CE and/or F&SCM), • Strong understanding of release governance and testing lifecycles, • Experience coordinating stakeholders across technical and business teams, • Experience managing defects, risks, dependencies, and release readiness, • Comfortable working within Agile and/or ITIL environments, • Strong organisational and communication skills Desirable experience: • ERP/CRM transformation programmes, • Test automation exposure We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT . This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights • Swiftly respond to customer queries via email or phone., • Expertly determine the best solution based on customer-provided issue details., • Skillfully diagnose system errors and other technical challenges., • Keep detailed logs of events and problem resolutions., • Stay proactive with follow-ups, ensuring customer satisfaction., • Request feedback and monitor calls to enhance our training methods., • Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: • Can you write/speak Italian fluently?, • Have you worked in a fast-paced Help Desk/Support Centre or Retail environment?, • Do you thrive in a target-driven environment, boasting excellent customer service skills?, • Can you communicate effectively over the phone with individuals of varying IT expertise?, • Does pressure fuel your performance, turning challenges into victories?, • Do you revel in taking ownership to secure successful resolutions?, • Are Tech-savvy, well-versed in hardware, software, databases, and remote access., • Have a solid grasp of computer systems, mobile devices, and tech products., • Ability to diagnose and resolve basic technical issues. What's in it for you? • Enjoy 33 days of annual leave (inclusive of bank holidays)., • Take advantage of our travel pass loan and cycle to work scheme., • Keep your eyes in top shape with free eye tests., • Join our discounted Dental Care Scheme., • Explore the option to purchase additional holidays., • Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it’s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further—we're here, eagerly awaiting your arrival. Join us today!

Graduate Software Developer - Hybrid - Nottingham - C# .NET/Angular/Azure - £30,000 The Role An innovative, industry-leading software company based in Nottingham is looking for a Graduate Software Developer to join their growing Development team and help support their ambitious expansion plans. This is an excellent opportunity for a recent graduate to kick-start their career working across a diverse product suite, gaining exposure to the full software development lifecycle. You'll work alongside experienced Software Engineers on both greenfield projects and enhancements to existing applications, developing your skills with modern technologies in a supportive and collaborative environment. As a Graduate Software Developer, you'll receive structured mentoring from senior team members, hands-on experience with the latest tools and technologies, and a clear progression pathway as you develop your technical and professional skills. You'll become part of a close-knit Development team of 8 developers and other technical specialists who are passionate about delivering high-quality software solutions. Requirements • Degree in Computer Science, Software Engineering, or a related subject (2:1 or above preferred), • Experience with C# .NET through university projects, placements, internships, or personal projects, • Knowledge of JavaScript/TypeScript, HTML, and CSS, • Strong problem-solving skills and a passion for software development, • Excellent communication skills and willingness to learn Desirables • Experience with Angular (React/Vue/Blazor will be considered), • Knowledge of .NET Core, • Understanding of Azure or cloud technologies, • Exposure to Azure DevOps, Git, or CI/CD practices, • Placement year, internship, or commercial development experience, • Understanding of Agile/Scrum methodologies The Company This company develops a range of innovative software solutions for an ever-evolving industry. By staying at the forefront of technology, they continue to lead their sector and deliver products that are used by customers across the globe. As they expand into new markets, technology remains central to their ongoing success. Founded over 20 years ago as a family-run business, they have grown to a team of over 50 employees while maintaining a friendly, collaborative culture. The Software Engineering team has played a key role in this growth, and the business continues to invest heavily in technology, training, and career development to support the next generation of developers. The role offers a salary of £30,000 alongside a hybrid working policy (2 days per week in the office, 3 days working from home), 25 days holiday plus bank holidays, company pension scheme, healthcare options, dedicated personal development time, structured mentoring, and clear progression opportunities. Apply Now If you're about to graduate from your Computer Science degree (or similar) looking to get a foothold in the industry with a company where you be working on exciting global projects, then this could be the perfect opportunity for you. Graduate Software Developer - Hybrid - Nottingham - C# .NET/Angular/Azure - £30,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£56,000 - £70,000 dependent on experience + | ✨ ⭐ Our Finance team We're looking for a highly proactive, enthusiastic and commercially-minded Treasury product control analyst to work within our Financial team, and help us build a world-class finance function. This role would be well suited to a qualified, or soon to qualify, accountant with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll join the Finance team and report to our Treasury Product Controller. 🔑 You’ll play a key role by... • Working very closely with our Product Controller and Treasury team as we continue to build our product control capabilities in Finance, helping support Treasury with all market execution activity., • Take ownership of the daily control processes around Treasury products, including trade confirmations, trade market matching, collateral management, daily profit and loss reporting, valuation controls around Treasury financial instrument pricing and helping to build out best-practice, scalable controls., • Help manage a tight process with the rest of our Finance team to ensure a swift month-end close process for Treasury reporting, including derivative and hedge accounting processes., • Understand the Treasury business and their products to write insightful management commentary., • Work with our engineers and data teams to automate the production elements of this role, allowing you to focus on the parts of the role where your knowledge and skills provide the most value., • Assist with the implementation of our new accounting system, from a Treasury perspective, to make sure we are taking advantage of all its features to minimise manual elements of reporting., • Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable., • Maintain existing and develop new controls that protect our financial data and our balance sheet substantiation process., • Support our year end process working with external auditors and our Financial Reporting squad., • Review new Treasury products, assessing the accounting and implementing them in our banking platform and accounting system; including configuration of account mapping in our Treasury Management system., • Work with 2LoD and 3LoD to develop a robust control environment., • Prepare monthly management and ad-hoc reports, offering meaningful analysis of movements., • Resolve miscellaneous inquiries and supporting the overall Finance team wherever needed - from forecasting and valuations, to bank transfers and new system implementations. 🤩 We’d love to hear from you if… • You’re a qualified, or soon to qualify, accountant and have had 1-2 years’ experience in product control (bonus points for Treasury experience)., • You have a great eye for detail., • You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls., • You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors., • You’re comfortable translating complex information into simple words for people with diverse backgrounds., • You’re interested in using data (SQL skills would be a bonus)., • You thrive in a dynamic and constantly evolving environment., • What we’re doing at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£56,000 - £70,000 dependent on experience ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London/Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps: • Recruiter Screening Call, • 45 Minute Role Specific Interview, • 45 Minute Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. For more insight into the hiring experience at Monzo, check out our blog post. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP2 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer. ● Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our vision is that our Finance team plays a central part of the business, somewhere the Board can rely on to support strategic planning. The team are thought leaders in relation to finance, regulatory, planning and strategic matters. You'll be reporting directly to our Treasurer, as well as working closely with other functions of the business. You will have a real and meaningful impact on the success of the Finance function at Griffin, as we lay the foundations of the future of global financial infrastructure. The ideal candidate for this job will have most of the following: 2–5 years of experience in treasury function in banking or financial services sector Confident working in Excel or Google Sheets Familiar with or eager to learn about liquidity and capital regulation (e.g., CRR, Basel III, LCR, NSFR, IRRBB) Strong analytical skills, with a careful eye for detail Proactive, self-starter, and able to operate independently We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) As our Treasury Manager, you’ll help shape and run the daily and monthly rhythms of our treasury function. You’ll prepare and develop reporting across liquidity, capital and interest rate risk; support cash-flow forecasting; and keep our treasury mandates up to date. Daily reporting: you’ll produce the daily treasury dashboard covering liquidity, capital, and interest rate risk while maintaining and improving the processes behind our management information Monthly reporting: you’ll support our month-end cycle (including preparing materials for ALCO), calculate interest income on treasury assets (such as treasury bills, supranational bonds, and covered bonds) and deliver monthly reporting on deposits, interest-earning assets, net interest income, and customer profitability Cash-flow forecasting: you’ll prepare daily and intra-day cash-flow forecasts to flag any surplus or shortfall and update key balances, including the Bank of England Reserve Account, liquid assets, and customer deposit positions Maintaining treasury mandates: you’ll ensure authorised signatory lists, counterparty lists, and user-access levels are consistently accurate and up to date. Other responsibilities: You’ll prepare capital-issuance submission forms and reconcile treasury balances and transactions, ensuring all activity is accurately recorded and well documented. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 DOE 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we’re building Remote-first flexibility - work from anywhere in the UK WFA - Everyone gets up to 20 ‘work from abroad’ days a year Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading R&D consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal working within a company at the forefront of digital innovation in the Life Sciences, you will help grow our practice in Europe. The focus will be on building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers to deliver on their complex business challenges. \n What You'll Do • Lead business development opportunities - identify and generate new project opportunities, clarify customers challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and develop our business and build new relationships, • Be the R&D consulting lead on one of our top enterprise accounts, • Build strong and trusted relationships with customers, serving as the primary contact for strategic and tactical questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate R&D consulting in the market, • Lead multiple project engagement teams - empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and R&D consulting experience (at least 10 years), • Experience in the Life Sciences, particularly in the clinical operations area, • Extensive network of relevant stakeholders within leadership positions in Top 20 Life Sciences companies, • Credibility and experience in operating and engaging at senior levels with key Life Sciences customers, • Proven track record of developing new, high value/impact, customer engagements, • Demonstrated experience in designing and implementing digital transformation and R&D innovation/improvement programs, • Deep understanding of the entire R&D value chain Nice to Have • Fluency in multiple European languages (e.g. German, French, Spanish) in addition to English, • Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc., • Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by R&D consulting services, • Experience working with SaaS solutions, • Veeva certified on any of our relevant R&D products Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCRD Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

About Wintermute Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high profile blockchain projects and traditional financial institutions moving into crypto. Wintermute also has a Wintermute Ventures arm that invests in early stage DeFi projects. Wintermute was founded in 2017 by industry leaders and has successfully navigated crypto industry cycles. Culturally, we combine the best of the two worlds: the technology standards of high-frequency trading firms in traditional markets and the innovative and entrepreneurial culture of technology startups. To Wintermute digital assets is not just another asset class, we believe in the innovative potential of blockchain, the fundamental innovations, we have a long-term view on the digital asset market and are taking a leadership position in building an innovative and compliant market. Read more _ Working at Wintermute We are looking for a C++ Trading Platform Developer who is passionate about technology, interested in both low level details of how computer hardware operates and high-level design of large systems, as well as in data infrastructure. Someone who likes opening the hood to see how things work, has understanding of data structures, experience writing client-server network applications, and writing and optimising code for high performance. We welcome your previous experience from your own personal projects as well as commercial experience. We are looking for people who are passionate about technology and have experience looking under the hood to see how C++ standard libraries and other solutions are implemented. Interest in algorithmic and quantitative trading is a plus. At Wintermute you will have an opportunity to grow and make direct impact on trading by developing and improving all the parts of the trading platform, data infrastructure and related software, while also getting advice and guidance from very experienced developers and traders, including the founders. You will get a lot of independence and responsibility right away, and you'll learn at an unprecedented speed! No legacy systems, no multiple levels of approvals, no bureaucracy; all developers report directly to CTO who is very hands on. You are judged by what you deliver, not by the hours your do. It is up to you to make an impact! You will work alongside exceptionally sharp colleagues, learn how to write fail-safe code and improve performance and scalability of the trading system, a real challenge and a rare opportunity! We have flexible working arrangements, it’s the productivity that matters. What will you work on A great advantage of this position is that it is varied, and it is also up to you to shape it in the direction that matches your talents and company needs. The focus of the role would be to work on the global trading platform that spans across many continents, with real time data capture, order entry on dozens of exchanges, robust connectivity and built in monitoring. You would be working on expanding and scaling up our trading platform, mainly using C++ and Python. All the workstations and servers are running Linux, no windows in trading and the development team. We also keep things simple and easy to understand wherever possible which means designing, scalable and robust C++ and Python code is a main skill. We will share more technical details in the interviews. You will have opportunity to improve your knowledge of software optimisations, of building robust large-scale systems and to understand crypto currency trading. \n Hard Skills requirements • Strong C++ skills are required - we will test, • Experience with looking under the hood to see how C++ standard libraries work - we will test, • Strong analytical skills - we will test, • Understanding of networking, CPU and memory model, assembly language - desirable Join our dynamic team and benefit from: • Working at one of the most innovative trading firms globally., • Engaging projects offering accelerated responsibilities and ownership compared to traditional finance environments., • A vibrant working culture with frequent team meals, holiday celebrations, gaming events, and company-wide outings, including our annual Wintermute weekend getaway., • A Wintermute-inspired office in central London, featuring an array of amenities such as table tennis and foosball, personalized desk configurations, a cozy team breakout area with games and free food., • Great company culture: informal, non-hierarchical, ambitious, highly professional with a startup vibe, collaborative and entrepreneurial., • A performance-based compensation with a significant earning potential alongside standard perks like pension and private Health insurance. Note: • Although we are unable to accept fully remote candidates, we support significant flexibility in regards to working from home and working hours., • We offer UK work permits and help with relocation Find out more: • _, • _, • _, • _, • _ \n

.NET Developer - Liverpool (Tech stack: .NET Developer, .NET 9, C#, Azure, Angular 19, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer) After 15 years' experience in the fashion industry, our client has a mission to change the way people find clothes they love by combining technology with the personal touch of seasoned style experts. Our client is not merely concerned with supplying clothes, but truly believes in supplying a personal touch to every single customer. They are aiming to help customers save time, look great and evolve personal styles over time. How? Our client is creating a new subscription service to supply tailored clothes with every fashion season. Every season our client prepares a box full of stylish pieces from well-loved brands, selected in accordance with each customers' preselected unique fashion tastes. To achieve this, our client is looking for .NET Developer with excellent experience of: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. There are opportunities for training into technologies such as: .NET 9, Azure, Angular 19, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and MongoDB. Their benefits include the following: • Bonus (10-15%)., • Share options., • Private medial healthcare (family plan included)., • Company pension (15% company contribution)., • Home working opportunities., • Free subscription to the service once online., • Pluralsight subscription., • 27 days holiday. Customers come first. They want a shopping experience that is easy, accessible and supplies well-known brands hassle free. Our client believes this is achievable and wants to revolutionize the shopping experience. If you would like to explore the possibility of joining the revolution, please do apply today! Location: London, UK / Remote Working Salary: £55,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETREC NOIRUKREC

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

As a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve.No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering.It's because this is such

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

At Norman Galloway Homes, we believe that care-experienced young people deserve not just a place to live, but the opportunity to thrive. We’re recruiting passionate Youth Workers to work across three key areas aligned with a care-experienced version of Maslow’s Hierarchy of Needs. 1. Meeting Physical Needs, Safety and Belonging You will play a vital role in helping young people feel secure and valued from the moment they move in. • Our accommodation offers more than just shelter – it is a place of safety, rest, and dignity., • You will ensure basic needs like warmth, food, rest, and physical safety are consistently met, in line with the foundational level of the Children’s Commissioner’s Hierarchy of Needs for Care Experienced Young People., • Every member of our team – from senior staff to youth workers – shares responsibility for creating a space where young people feel a deep sense of belonging, supported by trusted relationships and a trauma-informed approach. 1. Building Confidence Through Our Life Skills Programme Once safety is secured, your focus will shift to nurturing self-esteem, independence, and autonomy. We are launching a brand-new Life Skills Training Space, replicating a real home environment. You'll deliver these sessions in a practical, hands-on way using workbooks, self-assessment tools, and photo evidence to celebrate progress. Young people will learn over 150 essential skills, including: • Administration, bulk waste collection budgeting, energy, • Decorating, painting, and DIY, • Changing locks and putting up shelves, • Bleeding radiators and installing appliances You'll have access to a purpose-built, fully equipped simulated flat and practical skills training environment, a structured Life Skills Workbook, and digital support tools to track development and build confidence. 1. Empowering Young People into Employment As part of our Jobs Programme, you'll guide young people towards real, paid work with trusted employers. Our programme goes beyond employability workshops – we offer actual subsidised roles (up to 22.5 hours/week) for young people. You will: • Match young people with employers based on their strengths and aspirations, • Provide in-work coaching and soft-skills development, • Offer regular feedback and troubleshooting support to both employer and employee, • Help young people build workplace confidence and long-term independence What You Bring • Experience supporting young people, ideally care leavers or vulnerable groups, • Confidence delivering structured sessions or one-to-one support, • Practical skills and a willingness to get your hands dirty (literally – DIY, budgeting, cooking, etc.), • Patience, empathy, and a genuine belief in young people’s potential, • A team spirit – we work collaboratively, with a shared sense of purpose What We Offer Employees At Norman Galloway Homes we invest in the people who make our mission possible. Join us and you’ll benefit from a package that goes far beyond a pay cheque: Thorough Induction and Development A structured 6-month onboarding programme followed by personalised ongoing development. Monthly Well-Being Day A therapist comes to our offices 1 day per month and staff can enjoy a half hour treatment to relax and rejuvenate, with complimentary treatments such as reflexology, aromatherapy, Swedish massage, facials and nail treatments. Company Pool Car Making travel between properties, employers and appointments easier and more accessible. 24/7 Employee Assistance Programme Confidential helpline offering counselling plus advice on stress, finances, housing, relationships, medical queries and more – whenever you need it. Flexi-Day Take an additional day off every month (unpaid) to focus on family, hobbies or simply re-charging, giving genuine work life balance. Blue Light Discount Card Enjoy hundreds of discounts on high-street shopping, food, tech and travel as a thank-you for the work you do. Upskilling & Qualifications Funded training from entry-level to Level 6 leadership; continuous CPD in trauma-informed practice, safeguarding, life-skills delivery and employability coaching. And apprenticeships and career progression in Youth Work. Family Culture & Inclusive Team A fair, transparent environment where every voice matters, lived experience is valued and collaboration is the norm. Employee of the Month award Employee of the Month: Recognition with a certificate and a £50 reward. Mission-Led Work Daily impact helping care-experienced young people build safety, independence and employment – purpose you can feel.

Housing Project Worker - Homelessness Service Nottingham £24,871 - £25,371 per annum Housing Project Workers needed for a new project in Nottingham This opportunity within our 28-bed temporary accommodation service for single adults experiencing homelessness is perfect for someone who thrives in a role that blends practical support, housing progression, and person-centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long-term housing—typically within 6 months. Key Responsibilities Housing & Move-On Support • Create and monitor Move-On Plans and Ready-to-Move Plans within the first week of arrival., • Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice., • Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly., • Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities., • Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move-on options., • Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration). Operational & Safety Responsibilities Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non-engagement through persistent, flexible support and escalate concerns where necessary. About You • Clear, friendly and professional communicator with a genuine desire to help others progress., • Able to read, follow and record information accurately., • Confident using basic IT (emails, Word, updating records)., • Resilient, calm under pressure, and able to manage challenging situations., • Understands professional boundaries and confidentiality., • Positive attitude, strong work ethic, and values-driven approach. Working Hours 37 Hours a week Shifts include • 07:15 - 14:30, • 13:15 - 20:45, • 20:45 - 07:00 We reserve the right to close the vacancy early if we receive sufficient interest in the role. This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.

Sector Growth Manager (M&E / Data Centres)\n\nNottingham / Midlands / Hybrid / Remote\n\n£60,000 - £70,000 Negotiable DOE + Excellent Bonus + Car (EV) + Home/Field based + pension + career development\n\nAre you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector?\n\nAre you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you?\n\nOn offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression.\n\nYou will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions.\n\nReporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline.\n\nWith experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for…\n\nThe Role:\n\nDevelop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe\nIdentify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector\nWork closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirementsThe Person:\n\nConsultative Sales experience from the construction / data centre or M&E sectors\nExperience dealing with major construction firms, procurement teams, and multi-million-pound contracts\nExperience of the different phases of Construction and selling to principal and main contractorsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\n\nReference: BBBH25677\n\nKeywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2\n\nWe are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.\n\nErnest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Nursery Nurse Key InformationLocation: Beeston, Nottinghamshire, United Kingdom Nottinghamshire NG9 1EJContract Type: Full-time Contract Length: PermanentSalary: £13.00-£13.70 per hour (£27,248 - £28,715.20 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and working in a role where you can have fun, be creative, and help develop little minds? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Nursery Nurse to our friendly and dedicated team in Beeston, Nottinghamshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: A relevant Level 2 or Level 3 qualification in Childcare Extensive knowledge and understanding of the Early Years Foundation Stage (if applying for a qualified role). A commitment to ongoing professional development and staying updated with best practices in early years education A positive, can-do attitude towards problem solving. Desirable: Previous experience working in an Early Years setting Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Qualified Nursery Nurse, you will: Work as part of a team and provide a home from home environment for all children Keep and maintain accurate records and reports Model best practice in accordance with regulatory guidelines Support the Room Leader to ensure the highest standards of Early Years care and Education across the setting Responsibilities: Use a friendly approach with parents and carers, children, and colleagues Provide a safe, stimulating, and educational environment for the children to learn, play, explore and develop Maintain a homely environment for all children, which is clean and organised Implement interesting and inspiring activities for children to learn through play Build relationships with Key Children, record their interests and achievements through observations Be always available for your Key Children, having a responsibility for your children’s care and development Communicate with parents/carers through our Satchel app, face to face meetings or report writing Ensure that you understand and follow company Policies and Procedures Safeguarding is a shared responsibility to protect children, parents, and staff from harm Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours and flexible shift options Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling interviews Expected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised, • Background checks, References, DBS, Qualification Verification will be carried out in accordance with our Safer Recruitment Policy Ready to Start Your Kindred Journey? To apply for the Qualified Nursery Nurse position with us, please click the "Quick Apply" button complete the application form and include your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check. IND1 ROL

We have full-time and part-time cleaning jobs available in your area.\nJust click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!\nWho are Housekeep?\nWe're the best agency for home cleaners. We go out of our way to make cleaning work as simple, safe & seamless as possible.\nWe're the UK's biggest home cleaning service. So whichever local area you work in, you’ll earn more with Housekeep than any other cleaning agency. Because we match you with local customers, you’ll also spend less time travelling.\nYou can work full-time or part-time and choose your own hours. We're perfect whether you want full-time work or regular part-time hours. Need to work around the school run? Need to work around a second job? No problem! You can set your hours around your other commitments.\nIf you ever need help, our super-responsive support team is here for you 7 days a week.\nWhy should you join our team?\n Start immediately\n Manage everything through our safe & simple app\n Choose hours that suit you (part time or full time)\n Choose where you work\n Get as many jobs as you like\n Keep the same jobs every week\n Get jobs that are close together, so you can get from one job to another faster\n Earn £14.00-£15.00 per hour, plus tips\n Get paid on-time, every time - straight into your bank account\n Our support team will go above and beyond to help you\nAre you on a student visa?\nUnfortunately, you cannot work with Housekeep with this type of visa.\nReady to join Housekeep?\nJust click 'apply' and complete our online application form - it only takes a couple of minutes

Project Manager Placement Programme - No Experience Required\n\nOur training will help you kick-start a new career in Project Management.\n\nWe are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses.\n\nWhether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.\n\nThe traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks:\n\nStep 1 - Online Training\n\nThe first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home.\n\nStep 2 - Practical Training\n\nNow that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations.\n\nYou will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV.\n\nStep 3 - Official exams\n\nAt this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home.\n\nGuaranteed Job Placement\n\nAt this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back.\n\nAt a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.\n\nRead through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch.\n\n'Please note that this is a training course and fees apply

Role: Regional Manager - Face to Face Fundraising\nSalary: £30,000–£35,000 (dependent on experience) + bonuses (OTE £60,000+)\n\nAre you ready to recruit, lead and inspire fundraising teams while making a genuine difference? Wesser is on the lookout for talented face to face managers to drive the success of our fundraising operations across the UK.\n\nWhether you’re an experienced manager in the Face-to-Face fundraising sector or a Team Leader eager to step up, we want to hear from you!\n\nAs a Regional Manager, you’ll build and spearhead our regional face to face fundraising operation, raising vital funds for our charity partners. This is a hybrid role – with one day a week you’ll be working from home, focused on admin, interviewing potential fundraisers and planning the week ahead. The rest of the week you’ll be in the field with your fundraisers – training, motivating and leading from the front to get the best out of your team!\n\nWhat We’re Looking For:\n\n Experience: At least 1 year of leading or managing face-to-face fundraising teams.\n\n Performance-Driven: A proven ability to inspire and motivate teams to hit and exceed targets.\n\n People Skills: Outstanding interpersonal and active listening skills.\n\n Training Excellence: A knack for developing others and nurturing new talent.\n\n Passion: A deep commitment to fundraising and the missions of our charity partners.\n\n Compliance-Focused: A solid understanding of industry standards, compliance and quality.\n\nWhat You’ll Be Doing:\n\n Recruiting, building, and leading face to face fundraising teams in your region.\n\n Training fundraisers to excel and monitoring their ongoing performance.\n\n Developing Team Leaders to drive regional success.\n\n Creating a positive, motivated, and collaborative team culture.\n\n Ensuring compliance with internal policies and industry standards.\n\n Managing up to 25 staff, including fundraisers and Team Leaders.\n\nWhat We Offer:\n\n Competitive Salary: £30,000–£35,000 + bonuses (potential OTE £60,000+).\n\n Rewards: Team and individual bonus structures tied to results.\n\n Company life insurance policy.\n\n Leadership seminars and career development opportunities.\n\n International charity visits and team-building events (family days, team meals).\n\n Autonomy: The freedom to shape and manage your region with genuine independence.\n\n * Culture: Join a people-first organisation with a proven 58-year track record of success in fundraising.\n\nWhy Join Wesser?\n\nAt Wesser, we believe in recognising and rewarding your hard work. Our fundraisers and managers are at the heart of everything we do, and we’re dedicated to helping you grow your career while making a lasting impact. If you’re ready to help us change lives and achieve incredible results for some of the UK’s most respected charities, this is the role for you

We Make Morrisons…\nFrom a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.\nOur business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.\nWe’re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed.\nMarket street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day\nWith a passion for Fresh Food and a keen eye for details.\nOur Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers\nReporting into the Store Manager, you will also:\n Lead and empower colleagues to always put the customer first and deliver outstanding customer service\n Listen and respond to our customers feedback and react accordingly\n Ensure market leading availability across the store.\n Work with the other Managers in store to lead a supportive and performance driven department\n Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations\n Deliver training to ensure team have the capability and confidence to deliver their role\n Enable colleagues to work with confidence across various departments\n Identify and develop talent within the department\n Build effective relationships with other operating departments\n Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)\n Take a leadership role within the store\n Ensure resource is planned thoroughly\nAbout You\nWhether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.\nWhat do we need from you?\n Experience of managing a team in a fast paced environment\n You will need to be a great communicator who can share knowledge, experience and best practices\n You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible\n You must be adaptable to change, whilst being able to challenge effectively\n As a Manager, you will actively listen to and respond effectively to customers and colleagues\nWe are an equal opportunities employer and welcome applications from all sections of the community.\nHow do we say thank you?\nYou will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.\nAs part of our total rewards package we offer:\n 15% uncapped Morrisons discount for you (both in store and online)\n 10% discount for a designated friend/family member\n 25 days holiday plus 8 statutory holidays pro rata\n Annual bonus scheme\n Healthcare/Wellbeing benefits including Aviva Digital GP\n Enhanced company pension contributions\n 4 x life assurance through our company pension scheme\n Enhanced maternity, paternity and adoption schemes\n Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers\n Opportunity to purchase additional annual leave\n Subsidised staff canteen\n * Free parking\n 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave\nIf you’re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you

LOCATIONS: Nottingham\n\nSHIFT PATTERN: Early shift 06:30 - 15:00 & late shift 11:30 - 20:00, also covering 1 weekend in 4, 40 hours per week\n\nSALARY: Competitive\n\nIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!\n\nOVERVIEW OF JOB DESCRIPTION\n\nTo efficiently manage and support the continual running of the technical services & fabric maintenance contract on a day-to-day basis at the Victoria Centre on behalf of ABM Technical Solutions. Ensuring consistent operational delivery through smart working and the efficient execution of daily, weekly & monthly planned maintenance & reactive maintenance activities to ensure the property remains safe, compliant and in smooth operational order for ABM, our customers & visitors.\n\nKEY RESPONSIBILITIES\n\n· Experience with using CAFM systems, ordering parts and understanding of KPIs\n\n· To carry out planned and reactive maintenance as instructed by the Contract Manager. Including, but not limited to fault finding, test, repair and preventative maintenance of building fabric and other duties in support of the rest of the team. Duties will also include carrying out various nonspecialist building fabric maintenance tasks.\n\n· To close / update completed PPM tasks on the site computerised maintenance system.\n\n· Ensure engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems.\n\n· To co-ordinate specialist subcontractors' requirements both for PPM and reactive works.\n\n· To ensure company QA and site procedures are adhered to in all aspects.\n\n· Maintain accurate site records/documentation in association with all site works.\n\n· To inspect the condition of services and proactively deal with callouts/repairs as required, and requested by management\n\n· Attend site emergencies\n\n· Carry out tasks within typical plantroom environments and at high level, working from platforms and ladders. All access and PPE will be provided\n\n· Keep and maintain all company issued tools in a safe and serviceable manner.\n\n· To proactively work towards the continued success and support of the contract with a positive approach.\n\n· Comply with Health, Safety and Environmental procedures, as detailed in the site plans.\n\n· Complete any other associated task requested by the management.\n\n· This job description sets out the main duties of the post at the date when it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.\n\n· Experience with training and supervising engineers to build a positive relationship within the team and assisting engineers as required to get works completed a satisfactory level.\n\n· Good IT skills - Intermediate level, excel, word, power point.\n\n· Excellent communication skills as this will be a client facing role, along with team talks/ toolbox talks with the team.\n\n· Good understanding of Health & Safety in the workplace\n\n· Excellent understanding of M&E Building Services, Facilities management experience. Electrical, L8 (legionella awareness), fire systems, asbestos, F-Gas etc\n\n· Excellent skills required in keeping site logbooks fully up to date to evidence compliance.\n\n· Dealing with a wide range of M&E emergencies in a professional manner and being hands on to help resolve.\n\nREQUIRED SKILLS AND EXPERIENCE\n\n· City & Guilds Technical qualifications - Electrical\n\n· Electrical and Multi Skilled.\n\n· L8 (legionella awareness), IPAF (working at height).\n\n· Smart appearance, presentable\n\n· Logical thinker in fault finding situations\n\n· Excellent interpersonal skills\n\n· Good written and verbal communication skills\n\n· Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others.\n\n· Able to work unsupervised\n\n· Self-motivated\n\n· Adaptable and flexible approach to work requirements, willing to accept change.\n\n· Customer focused\n\n· Willing to volunteer help\n\nDesirable\n\n· IOSH/NEBOSH qualification\n\n· Authorised Person - Electrical / Mechanical / Confined Spaces / Working @ Height / LOTO.\n\nBenefits\n\nWe're proud to offer a great range of benefits including:\n\n24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home\nMental Health support and Life Event Counseling \nGet Fit Programme\nFinancial and legal support \nCycle to work scheme\nAccess Perks at Work, our innovative employee app where you can find:\nPerks: discounts, gift cards, cashback, and exclusive offers\nLife: Search for resources and tools on topics ranging from family and life to health, money and work\nSupport: Online chat or telephone service for urgent support in a crisisFor more information about ABM's benefits, visit our \n\nAbout ABM:\n\nABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.\n\nABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.\n\nFor more information, visit

Outbound Sales Advisor | Full-Time, Permanent | Hybrid Nottingham | £25,506 Base (OTE £33.5k+)\n\nReady to build a long-term career in sales?\n Join Domestic & General, the UK’s leading specialist warranty and insurance provider, supporting over 9 million customers and partnering with globally recognised brands. You’ll be part of a supportive, high-performing team with structured development, hybrid flexibility and strong earning potential.\n\nWorking hours:\n Monday to Thursday 10:30am to 7:00pm, Friday 9:00am to 5:30pm\n\nLocation:\n Hybrid, Nottingham office and home working\n\nWhat’s on offer\n\n£25,506 basic salary plus average bonus of £8,000 per year (OTE £33.5k+)\nMonday to Friday working. No weekends\nHybrid working with a mix of Nottingham office and home working\nStructured six-week training with ongoing coaching and support\nClear progression through leadership programmes and internal opportunities\n33 days’ annual leave including bank holidays\nHealth Cash Plan, discounts, salary finance tools, EV leasing and long service awards\nSupportive, inclusive culture recognised as a Great Place to WorkWhat you’ll be doing day to day\nYou’ll be part of a busy outbound team, speaking to customers about protecting their household appliances. It’s a target-driven role, but just as importantly, it’s about having real conversations and doing the right thing for the customer.\nOn a typical day, you’ll:\n\nMake outbound calls and introduce customers to appliance protection plans\nBuild rapport, understand customer needs and recommend the right cover\nExplain features and benefits in a clear, simple and compliant way\nHandle questions and objections with confidence and empathy\nBalance performance targets with great customer outcomesTraining and onboarding\nYou’ll get a structured start to help you feel confident from day one:\n\nWeeks 1–2: immersive training in the Nottingham office (Monday to Wednesday)\nWeeks 3–6: continued development with support from your team and leaders (office Tuesdays and Wednesdays)\nOngoing hybrid pattern with regular in-office days to support your development\nReal-time coaching, peer support and continuous learning built into your weekWhat we’re looking for\nWe’re looking for people who are motivated, positive and ready to develop in a sales environment:\n\nAt least 12 months’ outbound cold calling sales or door-to-door sales experience within the last 3 years (essential)\nSelf-driven and comfortable working towards targets\nEmpathetic, with strong listening skills and a focus on customer outcomes\nResilient and adaptable in a fast-paced environment\nClear and confident communicator\nOrganised and comfortable working independently in a hybrid roleQuick recruitment process\n\nInitial conversation to discuss your experience\nOnline assessment (around 30 minutes)\nVirtual interview (around 1 hour)\nFast turnaround with feedback typically within 24 hours\nOffer, pre-employment checks and IT equipment sent ahead of day oneImportant information\n\nStart date: Monday 3 August 2026\nApplicants must be based in mainland UK with the right to work.\nFull referencing process including credit and criminal record checks appliesFinal note\nThis is a fast-paced, target-driven role, but also a genuinely rewarding one. If you’re someone who enjoys speaking to people, building trust and being rewarded for your performance, you’ll do well here.\nFor the best chance of being shortlisted, make sure your CV is up to date, includes clear dates and explains any gaps.\n\nApply now and take the next step in your sales career with Domestic & General

Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects work–life balance.\n\nWe are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable.\n\nThe main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business.\n\nThis role will be based around the Nottingham area with a mixture of office/ Site and home working.\n\nMain Duties:\n\n Dealing with Stakeholders and advising them of upcoming works\n\n Stakeholder Management\n\n Developing a customer complaints process and dealing with complaints in a timely manner\n\n Monitoring complaint data to identify trends and logging complaints on a monthly basis\n\n Communication with internal and external clients, PR and JCE senior management\n\n Attend and contribute to regular process meetings with the project team\n\n Compilation of monthly reports\n\n Organisation of regular public exhibitions\n\n Organising and undertaking newsletters and press releases\n\n Going on site visits and taking site photos\n\n Having involvement of insurance claims\n\n Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme\n\n Involvement with partnering workshops\n\n Liaison with local schools including arranging presentations and events\n\n Preparing for and assisting in the hosting of Considerate Contractors scheme audits\n\n Development of social value initiatives\n\nAre you the person we are looking for?\n\nWe are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required.\n\nDue to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas.\n\nExcellent benefits package and personal development opportunities:\n\nWe don’t just offer a great place to work with a supportive, family atmosphere. We also offer:\n\n Life assurance cover (4x annual salary)\n\n Company pension scheme (we match up to 8%)\n\n Company car\n\n The ‘great escape’ – leave off 2 early every Friday\n\n 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday)\n\n Extensive training programmes\n\n Employee Assistance Programme\n\n Employee benefits platform\n\n Free on-site parking\n\n Company social calendar\n\n Regular fun days and a broad range of charity events\n\n A supportive business that genuinely wants to help you progress in your career.\n\nWe are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status.\n\nWe place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments.\n\nDue to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful

Entry Level Tutor - Immediate starts available\n\nAre you passionate about supporting young people who have disengaged from education?\n\nDo you have the patience, empathy, and resilience to build strong 1:1 relationships with children who need guidance, support, and a different approach to learning?\n\nAre you looking to start a rewarding career making a genuine difference to the lives of vulnerable children and young people?\n\nAbout the Role\n\nWe are looking for hands-on and compassionate individuals looking to support children and young people who are unable to access mainstream education and require a personalised approach to learning.\n\nThe children and young people we support have a wide range of needs and backgrounds. This may include SEND (Special Educational Needs and Disabilities), SEMH (Social, Emotional and Mental Health needs), complex needs, communication difficulties, trauma backgrounds, and behaviours that can be challenging. Many of the children we work with struggle to regulate their emotions and access learning successfully within mainstream educational settings.\n\nThis role focuses on working 1:1 with young people, helping to rebuild their confidence, support their learning, and re-engage them with education. You will play a key role in being a consistent, positive adult who understands their challenges and is committed to helping them succeed.\n\nFor some young people, your day may begin by collecting them from home and supporting them to access learning at a learning centre or through educational activities within the local community. For others, support may begin in the family home, where your primary focus will be building trust, developing a positive relationship, and creating a foundation from which learning can take place.\n\nRelationship-building is at the heart of this role. For many children, feeling safe, understood, and valued is the first step towards meaningful engagement and progress.\n\nKey Responsibilities\n\n Provide 1:1 educational and engagement support to children and young people who are unable to access mainstream education.\n\n Deliver tailored learning activities based on individual needs, interests, and abilities.\n\n Build strong, trusting relationships and act as a positive role model.\n\n Support children to develop confidence, emotional wellbeing, and social skills.\n\n Collect young people from their home and transport them to a learning centre or approved educational activities where required.\n\n Deliver learning and enrichment activities within the community when appropriate.\n\n Support children who experience emotional dysregulation, anxiety, and barriers to learning.\n\n Use therapeutic and relationship-based approaches to engage children in education.\n\n Ensure activities outside of learning centres take place in approved and fully risk-assessed environments.\n\n Record progress, engagement, and learning outcomes.\n\nWhat is Therapeutic Support?\n\nOur approach is rooted in therapeutic practice, recognising that behaviour is often a form of communication and that many children have experienced challenges that impact their ability to engage with education and relationships.\n\nAs an Entry Level Tutor, you will be supported to:\n\n Build safe, trusting, and consistent relationships.\n\n Understand the impact of trauma and adverse experiences on learning and behaviour.\n\n Use empathy and curiosity rather than judgement.\n\n Create calm, predictable learning environments.\n\n Focus on strengths, achievements, and positive outcomes.\n\n Help children develop confidence, resilience, and self-esteem.\n\nTherapeutic support is not about managing behaviour through consequences alone. It is about understanding the reasons behind behaviour and helping children feel safe enough to engage, learn, and succeed.\n\nSupporting Children Who Struggle to Regulate\n\nMany of the children we support find it difficult to regulate their emotions within mainstream settings. This can present in different ways, including:\n\n Anxiety and school avoidance.\n\n Frustration and emotional outbursts.\n\n Low confidence and withdrawal from learning.\n\n Difficulty managing transitions and change.\n\n Impulsive or risk-taking behaviours.\n\n Challenging behaviour that stems from unmet needs.\n\nIn this role, you will learn to support children through:\n\n Building strong and consistent relationships.\n\n Maintaining calm and predictable boundaries.\n\n Identifying triggers and early signs of dysregulation.\n\n Supporting emotional literacy and communication.\n\n Adapting learning approaches to meet individual needs.\n\n Celebrating progress and small successes.\n\nYour role is to help children feel safe, supported, and ready to learn in a way that works for them.\n\nIdeal Backgrounds & Experience\n\nExperience working with children or young people with SEND, SEMH needs, complex needs, or challenging behaviour is desirable but not essential. Full training and ongoing support will be provided.\n\nWe're looking for someone with a genuine passion for supporting children and young people, who has strong communication and relationship-building skills and can build trust with those they support. The ideal candidate will be patient, empathetic, and resilient, with the ability to remain calm in challenging situations. They should be eager to learn and develop therapeutic approaches, confident working independently, and able to use their initiative when needed. Above all, they will be committed to making a real difference in a young person's life. A full UK driving licence and access to a vehicle are essential, as the role involves transporting young people

Non-Executive Board Member\n\nNottingham\n\n£6,782.00 per annum\n\nDo you want to be a voice for change? If so, join our Board as a Non-Executive Board Member and help shape change at NCHA.\n\nAbout Us\nA force for good in the East Midlands for over 50 years, NCHA’s mission is to provide homes and support by people who care. We house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.\nWe employ over 1,300 people, who receive training opportunities, apprenticeships and a huge range of colleague benefits.\n\nWe’re building new homes all the time and work with 19 local authorities to build affordable homes that meet the needs of people in their area. This includes homes for sale, rent, shared ownership and everything in between. We’ve got an annual turnover of £100 million, and we have invested more than £800 million in properties.\n\nBut we don’t just do houses - we also provide a range of care and support services all over our region.\n\nAbout our Board and the roles\n\nNCHA strives to be an inclusive workplace and we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women and people with disabilities to ensure we fully represent our communities.\n\nAs we also value diversity in experience and sector, we review the make-up of our Board annually to ensure we’ve got the right representation to enable us to continue to make the right decisions for our customers, colleagues and the organisation as a whole.\n\nAnd this is where you come in.\n\nWhat we’re looking for:\n\nYou will have current or very recent experience within a regulated, property-based Adult Social Care organisation (for example, supported living or care home services), potentially gained as a Quality Lead, Registered Manager, Commissioner, Inspector, or in a similar role. As well as in-person attendance at our Board meetings and strategic awayday, you will be required to be a member of one of NCHA’s separate committees. In total, your obligation will be around 12 meetings a year, plus additional time for reviewing documents.\n\nAll applicants should be enthusiastic team players with links to the East Midlands who share our CLEAR values, have a passion for housing and social care, and are looking for a Non-Executive Board Member role with a socially conscious Housing Association.\n\nYou will work as part of a team and be collectively responsible for ensuring the success of NCHA, and its compliance with all legal and regulatory obligations.\n\nYou will contribute to setting our strategic aims and take key strategic decisions about future development; whilst providing entrepreneurial leadership and oversight across the NCHA Group; including playing a part in managing the Chief Executive and executive management team.\n\nFinally, you will accept the legal duties, responsibilities and liabilities of Board Membership including meeting the fit and proper persons test under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.\n\nWhat’s in it for you?\n\n Training and support towards your personal development\n\n A chance to expand your existing Board skills\n\n Opportunities to network as you would be representing NCHA externally when required\n\n IT equipment provided\n\nRemuneration: £6,782.00 per annum\n\nIf you’ve got a passion for what we do, please click APPLY now and be assured that you will be joining a successful Board and contributing to our vision of “More Homes, Great Services, Better Lives”.\n\nWe are looking forward to receiving your application!\n\nSave the dates\n\nBy midnight on 22nd June - Applications close for the role\n\nBy 8th July 2026 - Completion of Personality Questionnaire (if shortlisted)\n\nBy 10th July 2026 - In-person interviews at

Business Development Manager (M&E / Water Treatment)Nottingham / Midlands / Hybrid / Remote£60,000 - £70,000 Negotiable DOE+ Excellent Bonus + Car (EV) + Home/Field based + pension + career developmentAre you a Technical Sales professional from an M&E or Water Industry background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector?Are you looking for an independent role where you will own and deliver sector growth in the UK's Water Treatment industry with the opportunity to build a team around you?On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression.You will be responsible for driving growth within the Water industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions.Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline.With experience and a thorough understanding of the water industry, the phases of construction and principal and main contractors you will be responsible for…The Role: • Develop and implement a strategic sales plan to expand market share within the water treatment industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the water sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / water or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.Reference: BBBH25673AKeywords: Water Treatment, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.