Hotel customer service jobs in London - Page 3Create job alerts

Millennium Hotel And Conference Centre Gloucester London Kensington is seeking a Receptionist to be responsible for providing guest services to a high level of customer service. The Millennium Gloucester Hotel London Kensington is an impressive 4-star deluxe hotel in the heart of charming Kensington

Senior Pump Engineer – Within the M25 – Salary £40,000-£50,000 DOE Senior Pump Engineer Package Overview: • Salary £40,000-£50,000 – Depending on Experience, • Full-Time - Permanent,, • Excellent Progression and Training Opportunities, • Area Covered – Within the M25, • On Call & Call Out Rota Company Overview – Senior Pump Engineer Our client, a leader in their sector, are currently looking for a Senior Pump Engineer to join their highly valued team on a full-time basis. This Company are continuing to grow at an impressive rate due to their excellent reputation and trusted expertise in their field. They offer a number of products and services across their many divisions and are currently looking for someone who shares their passion and drive for the Industry. This is an exciting time for the company and the right candidate for the role will need to be enthusiastic, forward thinking and personable with the drive to hit the floor running in order to take full advantage of the opportunities available to them. Senior Pump Engineer Role and Responsibilities: • Working in the following sectors: such as: Blue-Chip companies, Broadcasters, Retail Outlets, Hotel Chains, Private Housing, Social Housing, Education Establishments, Commercial Buildings., • Take responsibility for the overall quality of the work delivered on-site, • Carry out effective communications with the client and administration team, • Ensure the company meets its obligations and adheres to guidelines and regulations laid down by the professional bodies they subscribe to., • Installation, servicing, and maintenance of booster pump and sewage systems, • Ensure all installations and works comply with relevant safety standards and regulations, • Troubleshoot technical faults and deliver prompt, effective solutions, • Assist with the training and development of junior engineers when required, • Support the supervisor in monitoring team performance and output, • Contribute to planning and strategic development of the pumps division, • Build and sustain strong client relationships, providing a high standard of customer service, • Prepare service quotations when required, in collaboration with the supervisor Senior Pump Engineer Skills and Experience: • A Full UK Driving Licence or equivalent (Essential), • Must hold a valid Confined Space Certificate, • At least 5 years of experience working within the sector, • Relevant qualifications are desirable such as IPAF, PASMA, CSCS, City & Guilds, • A positive attitude and the ability to self-motivate is a must, • Good product knowledge within the Pump Industry, • Self-motivated with excellent problem-solving and communication skills DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. We are seeking a professional and confident Female Security Officer to join our expanding UK hospitality security team. This role requires a woman due to duties involving female searches, privacy‑sensitive areas, and guest safeguarding requirements. You will play a key part in maintaining a safe, welcoming, and secure environment for guests, staff, performers, and VIP clientele About the Role Maintain a confident, professional, and approachable security presence throughout the venue. Ensure the safety and protection of guests, staff, and property across hotel and theatre environments. Carry out female searches in accordance with venue policy, safeguarding standards, and legal requirements. Oversee access control, monitor entry points, and support all search procedures. Conduct thorough internal and external patrols to identify and address potential risks. Manage crowd flow and guest safety during live performances, events, and peak periods. Respond quickly and effectively to incidents, emergencies, and disturbances, ensuring calm and controlled resolution. Produce clear, accurate, and detailed incident reports and maintain all required records. Communicate professionally with venue management, staff teams, and emergency services when required. Provide exceptional customer service, ensuring guests feel safe, supported, and welcomed at all times. Requirements Valid SIA Door Supervisor licence Experience within hotels, theatres, or hospitality venues Excellent written and spoken English Strong communication and conflict‑management skills Smart, professional appearance Ability to remain calm and decisive under pressure Flexibility to work evenings, weekends, and public holidays

We are seeking a Sales, Events and Business Development Executive, to join a hotel that prides itself on delivering warm hospitality, efficient service, and a memorable guest journey from enquiry to event delivery. With a strong focus on sales growth and client relationships, the hotel is committed to maximising revenue across bedrooms, meetings, events, and weddings. The Sales, Events & Business Development Executive plays a key role in promoting the hotel, securing new business opportunities, and ensuring the successful planning and execution of events, while maintaining the highest standards of customer service and guest satisfaction. As a dynamic and detail-oriented Sales, Events Business Development Executive, you will support the planning, coordination, and execution of a wide range of events while driving sales opportunities. This role requires a proactive professional with excellent organizational skills, strong client relationship management, and the ability to balance creativity with commercial focus. This role includes a dedicated proactive business development focus (1–2 days per week), identifying and converting new corporate and event opportunities to drive revenue growth and expand the hotel’s market presence. The ideal candidate will play a key role in ensuring seamless event delivery, maximizing revenue, and providing exceptional service to clients and guests. Key Responsibilities Business Development Responsibilities (Proactive Sales Focus): * Proactively identify, target and develop new corporate, local business, and agency accounts to increase meetings, events and bedroom revenue. * Conduct outbound sales activity including telesales, personalised email campaigns, LinkedIn outreach and appointment setting to generate new enquiries. * Arrange and conduct external client visits and face-to-face networking meetings within the local and regional market to build brand awareness. * Represent the hotel at local networking events, exhibitions, and industry showcases to source new business opportunities. * Work proactively to convert lapsed accounts and past clients into repeat business through structured follow-up plans. * Develop and implement quarterly sales action plans with measurable targets, reporting weekly on new business activity and pipeline performance. * Maintain and grow a strong sales pipeline within the CRM, tracking prospecting activity, conversion ratios, and revenue generated from proactive efforts. Sales & Events Office Responsibilities: * Confident in selling Weddings, Meetings and all types of Restaurant and Event private bookings. * To manage event bookings, meetings, and reservations efficiently, ensuring accuracy and attention to detail. * Act as the primary point of contact for clients, providing expert guidance and support throughout the planning process. * Prepare detailed event proposals, function sheets, and post-event reports to ensure seamless communication between teams. * Maintain strong relationships with corporate clients, event suppliers, and other stakeholders to maximise repeat business. * Process enquiries, quotations, contracts, and confirmations in a timely and professional manner. * Conduct show rounds and meetings with clients to discuss their events and arrangements. To adopt good telephone skills in order to create the right impression to the customer. * Ensure the sales journey for customers in managed professionally and efficiently to ensure their satisfaction. * To ensure meeting and event space is tidy and presentable before taking clients into for appointments * Support the sales team in achieving revenue targets by proactively identifying opportunities for upselling and cross-selling hotel services. Working in a team to ensure targets are met and as many sales can be achieved * Monitor event budgets and client billing, ensuring accuracy and timely payment follow-ups. * Maintain accurate records and databases of client interactions, bookings, and contracts using CRM systems. * To attend internal meetings to present functions sheets for the following week to brief the team of upcoming business. To also attend other business meetings as and when required. * To manage are respond to clients’ emails, calls and feedback in a timely and professional manner. * Ensure compliance with health, safety, and licensing regulations for all events hosted on hotel premises. * Stay up to date with competitor activity, industry trends, and market opportunities to contribute to the hotel’s sales strategy. * Additional duties as requested by the Sales & Event Manager. The salary for the role of Sales, Events and Business Development Executive, is given as £27,810 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefits and free car parking. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Are you an elite Hospitality Security Officer ready to become an integral part of a growing business, surrounded by amazing people and opportunity. FRG is actively seeking dedicated Hospitality Security Officers to become part of our team. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. If you are looking for a workplace that values innovation and excellence, FRG could be your next career move ! About the Role Maintain a confident and professional security presence across hotel and theatre environments, ensuring guests, staff, performers and visitors feel safe, welcome and supported at all times. Manage entry points and access control, verifying credentials, monitoring guest flow and ensuring only authorised individuals access restricted areas. Conduct proactive internal and external patrols, identifying potential risks, safety hazards or suspicious behaviour before issues escalate. Support live events and performances by managing crowd movement, maintaining order and ensuring a smooth and safe guest experience during high traffic periods. Respond quickly and effectively to incidents, disturbances or emergencies, using sound judgement and calm decision-making under pressure. Deliver high-level customer service, assisting guests with directions, enquiries and support while maintaining security standards expected within premium hospitality venues. Complete accurate incident reporting and security documentation, ensuring all events, observations and actions are recorded clearly and professionally. Work collaboratively with venue management, staff teams and emergency services to uphold safety standards and ensure operational excellence across the venue. Requirements Requirements: Valid SIA Door Supervisor Licence (Essential) Previous experience in hospitality, hotels, theatres or event venues Strong communication and interpersonal skills Professional appearance and presentation Ability to remain calm, confident and decisive in high-pressure situations Strong awareness of customer service within security environments Flexibility to work including evenings, weekends and event days What We Offer: Consistent Shifts Competitive Pay – £13.85 per hour with opportunities for additional shifts across other venues and events. Professional Development Opportunities – Access to ongoing training, skill development and potential progression Work in Unique Hospitality Environments – Gain experience across hotel and theatre settings, supporting live events, guests and hospitality operations. Supportive Team Culture – Be part of a professional and collaborative team where reliability, professionalism and strong performance are recognised and valued

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

M4 Recruitment are currently looking for x3 HGV2Drivers for a temporary to permanent contract in south Mimms Location: South Mimms Hourly Rate: £18 per hour Shift Pattern: 4 on, 4 off (0830 to 2030) - 12 hour shift Permanent Salary: £38,500 per year once permanent Start date - ASAP Are you a reliable and experienced driver looking for a new opportunity? We have an exciting position available for a Delivery Driver in South Mimms. This is a temp-to-perm role, offering great pay and the chance to secure a permanent position with a competitive salary. Key Responsibilities: Bulk deliveries in cages 2 London runs - hotel deliveries - unloaded on each floor. Ensuring timely and safe delivery of goods. Providing excellent customer service at each stop. Requirements: Previous driving experience, preferably in a similar role. A HGV valid driving license Good knowledge of London and surrounding areas. Ability to work efficiently and manage a busy delivery schedule. What We Offer: £18 per hour with the potential to earn £38,500 per year once permanent. A shift pattern that allows for 4 days on and 4 days off. Full training and support. Temp-to-perm opportunity, with the chance to secure a permanent role. If youre looking for a rewarding driving job with a great company, apply today and join our team! TPBN1_UKTJ

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14519 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Territory-Based | Field Sales | Great Earning Potential | Career Acceleration Are you a true business development professional? The kind of sales "hunter" who thrives on the chase, refuses to accept "no," and knows that resilience, grit and smart strategy are what separate top billers from the rest? If you're ambitious, commercially sharp, and driven by results - and you want your income and career progression to reflect your effort - this could be your next big move. The business is part of a hugely successful, dynamic international organisation and a market leader in textile, hygiene and facility services. Our hospitality division partners with hotels, spas and independent groups, delivering premium bed linen, table linen and spa ranges through a professional rental model that drives operational efficiency and cost control. Now, we're looking for a Regional Sales Consultant to join the team in the South West London area, who can take ownership of their territory and win. The Opportunity As a Regional Sales Consultant, you will be responsible for driving new business growth across our hospitality portfolio - including bed linen, table linen and spa ranges. Your mission is clear: · Win new independent and small group hotel accounts · Influence decision-makers to switch to our linen rental solution · Deliver profitable, sustainable bottom-line growth This is not an account management role. This is not a "wait for leads" role. This is a proactive, territory-owning, business development position for someone who wants to build something - and be financially rewarded for it. What You'll Be Doing · Targeting and winning new linen rental contracts within the Hospitality sector · Taking full accountability for sales performance across your territory · Delivering compelling, commercially focused sales presentations to General Managers, Buyers and Housekeeping teams · Developing strategic business plans to optimise new business generation · Forecasting accurately in line with regional strategy (pricing, scale, account type, pipeline opportunities) alongside the General Manager · Managing your diary to maximise face-to-face customer interaction · Leveraging CRM systems to drive structured pipeline management · Achieving and exceeding monthly, quarterly and annual sales targets · Collaborating with Commercial Directors, Regional Directors, National Sales, Key Account Managers and Customer Service teams to secure wins You will represent the business with credibility, professionalism and commercial authority at every level. Who We're Looking For We want a results-driven, resilient sales professional with a proven record of business development and bottom-line growth. You will likely bring: · A strong track record in B2B sales - ideally within hospitality or service-led sectors · Experience influencing hotel stakeholders and operational decision-makers · Success selling technical or service-based solutions with a strong after-sales component · Demonstrated achievement of sales targets and revenue growth · Commercial awareness and strong negotiation skills · The ability to persuade and influence at all organisational levels · Self-motivation, organisation and personal accountability · Confidence using CRM systems, MS Office and sales performance metrics · A full UK driver's licence Most importantly, you are: · Ambitious · Competitive · Goal-oriented · Financially motivated · Resilient under pressure · Energised by winning new business Why Join Us? This is a role for someone who doesn't just want a job - but wants to build a high-earning, high-impact sales career inside a globally successful organisation. With us, you'll benefit from: · The credibility of a recognised international brand · Structured regional strategy and leadership support · Cross-functional collaboration to secure complex wins · A clear pathway for career progression · The opportunity to directly influence your earning potential Your results will be recognised. Your success will be rewarded. Your career growth will be earned - and accelerated. Ready to Hunt? If you're a driven business development professional who thrives on resilience, hard work and winning - and you want the financial rewards and career trajectory to match your ambition - we want to hear from you. Apply now and take ownership of your territory. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Guest Experience Manager Quest Employment are currently recruiting for an experienced Guest Experience Manager to join a prestigious five-star luxury resort and venue . This is an exciting opportunity for a passionate hospitality professional who thrives on delivering exceptional service and creating memorable guest journeys. The successful candidate will lead the Guest Experience team and ensure every interaction reflects the highest standards of luxury hospitality. The Role As Guest Experience Manager , you will oversee every stage of the guest journey, ensuring a seamless and personalised experience from arrival through to departure. Working closely with operational departments across the resort, you will focus on: Anticipating guest needs and exceeding expectations Managing guest relationships and service delivery Personalising guest stays and special occasions Leading service recovery where required Coaching and developing the Guest Experience team to deliver outstanding service You will be highly visible across the property, acting as a host, mentor, and ambassador for the guest experience. Key Responsibilities Guest Experience Create memorable wow moments through surprise-and-delight initiatives for VIPs, families, couples, corporate guests and long-stay visitors Work closely with Marketing, Sales and Reservations teams to ensure brand promises align with the on-property experience Act as a visible and approachable host within guest areas, welcoming and following up with VIPs, repeat guests and key visitors Monitor VIP, repeat and special-occasion bookings, ensuring guest preferences and histories are recognised Coordinate special requests such as anniversaries, proposals, birthdays and extended stays to deliver memorable experiences Team Leadership Lead, supervise and mentor the Guest Experience team Deliver regular training and service audits to maintain luxury service standards Foster a positive and high-performing team culture Manage team scheduling and performance Act as Duty Manager when required, supporting smooth operations across the property Business Performance Uphold company policies and operational standards to ensure consistent service delivery Support front office operations through professional guest service and effective issue resolution Identify opportunities for continuous improvement based on guest feedback Build strong guest relationships to encourage loyalty and repeat business Person Specification Essential Skills & Qualifications Proven experience managing customer service or guest experience teams Excellent communication and interpersonal skills with strong guest engagement ability Strong problem-solving and conflict-resolution skills Experience handling VIP guests and leading service recovery Highly organised with strong attention to detail Passion for delivering personalised, luxury-level guest experiences Experience Previous supervisory or management experience within Front Office or Guest Experience in a five-star or luxury hospitality environment Experience in team training, development and performance management Demonstrated success in improving guest satisfaction and the overall guest journey Behaviour Leads by example and motivates teams to exceed expectations Builds strong relationships across departments Approachable, empathetic and highly visible in day-to-day operations Desirable Experience using Opera PMS or similar front office systems Strong understanding of hotel operational procedures About the Opportunity This role is based at a renowned luxury resort set within a large countryside estate , offering premium guest experiences including fine dining, leisure facilities and wellness services. Benefits Access to on-site leisure facilities including spa, gym and golf Complimentary meals during shifts Staff transport options from the local town centre Generous discounts on stays for employees and their friends and family If you are a hospitality professional passionate about creating exceptional guest experiences, Quest Employment would love to hear from you. TPBN1_UKTJ

Mobile Mechanical Maintenance Engineer – London - £46K Overview We are looking for a skilled and proactive Mechanical Maintenance Engineer to join our growing team. This role involves carrying out planned preventative maintenance (PPM), fault diagnosis, and minor remedial works across high-end residential properties. This is an excellent opportunity for an engineer who takes pride in their work, enjoys problem-solving, and wants to work within a supportive, professional environment where individual contributions are recognised. Key Responsibilities Carry out planned preventative maintenance (PPM) on mechanical building systems. Diagnose faults and undertake minor remedial repairs to ensure systems remain fully operational. Assist with installation and upgrade works when required. Maintain and service key building systems, including fan coil units, ventilation systems, and heating systems. Work collaboratively with colleagues, contractors, and residents to ensure a high standard of service delivery. Maintain accurate maintenance records and ensure compliance with health and safety regulations. Deliver a professional and customer-focused service within residential environments. Qualifications & Experience Proven experience servicing mechanical systems within high-end residential, hospitality, or similar environments. Strong working knowledge of: Fan coil units Heat recovery ventilation systems Underfloor heating systems Lighting and associated building systems Familiarity with BMS and home automation systems within residential apartments. Ability to troubleshoot both mechanical and basic electrical issues. Relevant technical qualifications in mechanical, electrical, or building services engineering. Strong communication skills with the ability to interact professionally with residents and colleagues. Ability to work independently as well as part of a team. Physically capable of carrying out manual tasks and working in confined or elevated spaces where required. Preferred Skills & Experience Experience working in luxury residential developments or hotel environments. Knowledge of smart home technologies and integrated apartment systems. A proactive approach to maintenance and problem-solving. Salary & Benefits £40,000 – £46,000 per year (depending on experience) Company van and fuel card – personal use 23 days annual leave, increasing to: 24 days after two years 25 days after three years (plus bank holidays) Call-out rota: 1 in 10–15 Company pension scheme Annual company Christmas party Supportive, team-focused culture within a stable and well-established business Opportunity to work in premium residential environments To apply, please send a copy of your most updated CV

Business travel consultants Required for this global TMC. The role is homebased, they are looking for 2 business travel consultants experience with sabre to cover US and some UK business. Salary up to £42,000 plus benefits. Shifts listed below but some flexibility will be required. Business travel consultants Answering calls and emails from clients in a polite, efficient, and professional manner. Dealing with both UK and US clients -Offering expert advise in all aspects of travel -Maintain the outstanding level of customer service provided by the ‘day’ team -Work as part of an efficient team, communicating effectively both internally and externally -To issue, re-issue and perform re-calculations of international and domestic airfares using sabre -Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel and all ground product Business travel consultants Skills Required: -Previous business travel consultant experience -Knowledgeable on Sabre is essential -Knowledge of Microsoft products, including Outlook, Word, and Excel -Possess good geographical and product knowledge of destinations and airlines -On the pulse with world events and likely travel implications Additional information Shifts below Monday 11pm to 8am Tues 6pm to 11pm Wed off Thur 6pm to 11pm Fri 6pm to 11pm Sat 8pm to 8am Sun off If you are interested in the above role please apply online or send your cv to (url removed) quoting DT60521

Murphy is recruiting for a Senior Administrator to support the Executive Assistant and Personal Assistant in the Executive Office at ( Kentish Town ) 5 days a week on site Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. Senior Administrator/Assistant to the PA. You will support the Executive Assistant and Personal Assistant in the Executive Office through the provision of high quality customer service and administration support. The executive office supports the CEO, CFO, UK Managing Director Group Commercial Director, Group People Director, this is a fast paced role and will suit a candidate that enjoys the variety of supporting “C level” executives. Can be flexible on working hours to accommodate the right applicant. Senior Administrator/Assistant to the PA. You will support the Executive Assistant and Personal Assistant in the Executive Office through the provision of high quality customer service and administration support. The executive office supports the CEO, CFO, UK Managing Director Group Commercial Director, Group People Director, this is a fast paced role and will suit a candidate that enjoys the variety of supporting “C level” executives. Can be flexible on working hours to accommodate the right applicant. What you will be doing General office duties Lots of travel arrangements/ hotels /car hires/trains/ taxi’s and flights. Keeping all databases / folders / files up to date Internet research where applicable heavily involved with (hotel bookings, venues) for conferences/ meetings Arranging all name tags and labels/ invitations when required for meeting/ conferences Assist with making bookings where necessary and reconfirming appointments Making sure all appointments are in the Outlook diary Company credit cards and statements Reconfirming appointments Stationary ordering, ensuring office is neat and well kept Couriering packages and documents abroad Collecting and opening post Collecting & greeting visitors Arranging lunch for meetings, where required Assisting with expense claims Any other ad hoc duties as and when required Who we are looking for Confident in the use of Microsoft word, PowerPoint proficient at intermediate level Excellent customer service skills, positive approach to your work with a can do attitude Demonstrable experience of working in a secretarial support role or equivalent Enjoy working in a fast paced environments with the ability to keep calm Professional yet personable and able to communicate well at all levels

PROPERTY ADMINISTRATOR Monday to Friday 09:00-17:00 Nouvo Recruitment are supporting an organisation based in Barnet who are looking to recruit a strong Administrator to support their Operations Manager The Role This will be a busy and varied job; duties will include but not limited to: • Ensure maintenance works are scheduled., • Ensure checks are in place and works are logged correctly and updated on a continuous basis. Arrange reactive and planned maintenance., • Assign and contact relevant resources (in-house/ contractor) to attend., • Liaising with contractors to log, progress and attain updates on reactive work orders and PPMs., • Responding to queries, amending data and re-issuing tasks/work orders as and when required., • Raising purchase orders and keeping on top of payment of invoices., • Providing cover and support for reception, answering calls, arranging couriers and sorting post, arranging hotel books for employees, as and when necessary., • Ensuring all compliance documentation is received, recorded and filed correctly., • Ensure work orders have been accurately created, assigned, prioritised and categorised in-line with appropriate SLA., • Support with new vendor set-up procedures, attaining/filing and keeping track of relevant legal documents, maintaining the approved contractor tracker. What you'll need to succeed To succeed in this job, you will need to be an experienced administrator who is organised, methodical and logical; you will need to be able to work at pace in a structured manner and manage your own workloads within a team environment. • Friendly, yet professional and helpful, with exceptional customer service and the ability to work well in a team., • Experience in administration or customer service role., • FM experience preferred would be beneficial but not essential., • Willingness to learn knowledge, a fast learner, organised and able to multitask and work to deadlines., • The ability to work under pressure, deal with challenging situations., • Problem solver with the ability to think outside the box, make decisions, take ownership and use initiative to resolve issues with attention to detail., • Good level of numerical aptitude, with commercial awareness., • Experience processing and raising POs would be advantageous. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search. Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checksCould you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differentlyIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Brookwater House Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

Student Accommodation Manager – £23.00 per hour – Temporary – Fulham A leading student accommodation provider is seeking an experienced Accommodation Manager to oversee operations at their Fulham site on a temporary basis, with the opportunity to go permanent. This role is to start immediately and pays £23.00 per hour. Working hours: 37.5 hours per week, Monday–Friday, between 8am and 6pm on a rota basis. Role Overview As the most senior member of staff on site, the Accommodation Manager will hold full responsibility for day‑to‑day operations, team leadership, and ensuring an excellent student experience. Key Responsibilities Managing the overall running of the site Delegating tasks and supporting the on‑site team Handling student enquiries and complaints Escalating issues to relevant internal departments Overseeing reception duties, including greeting visitors and managing emails/phone calls Monitoring building facilities and coordinating maintenance About You The ideal candidate will bring: Previous experience in a management or supervisory role within residential accommodation, hotel or a customer‑focused environment Proven ability to lead and motivate a small team Strong customer service skills Excellent communication and interpersonal abilities

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Reservations Coordinator to join a Luxury Hotel Group who have a European Head Office based in London. As a Reservations Specialist you will be responsible managing guests' phone calls and email enquiries for all hotels within the Group. Listening to guests needs and being able to address them with the most suitable options and solutions. Reservations specialists are the gems of our clients global contact centre. Key Responsibilities: Responsible for assisting guests with their enquiries about reservations for all the hotels within the group. Processing all bookings via telephone and email and follow-up activities related to reservation aspects, to ensure guests receive nothing but the best experience. Address any special requests guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and hotels. Person Specification: Native or proficient command of the French language, spoken and written, is a requirement. Previously worked as a Reservations Coordinator within hospitality (Hote/Travel/Retail/VIP/Spa/Gold) Excellent Customer Service experience Strong Communication skills Has ideally worked for a high end / luxury brand.This is a full-time permanent position offering an attractive salary of £31,700 - £37,700 + Amazing Company Benefits Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Night Concierge 7pm to 7am 4 on 4 off Green Park SW1 £29,000 Exceptional and experienced Concierge required to join a small high end residential building. Candidates need only apply if they totally self-disciplined and are highly experienced in customer service and dealing with VIP clients and possess a critical eye for detail when it comes to carrying out specific instructions and duties/tasks. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety, and have a strong proven track record. The right candidate will also ideally have some technical/maintenance knowledge when it comes to dealing with reactive maintenance and technical faults in the building in order to assist in the smooth running of the building. The concierge services for the property include but are not limited to holding keys, taking deliveries, carrying parcels & shopping, greeting, screening and escorting visitors, and generally providing lifestyle services for residents. The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be extremely well presented and polite. All applicants must have a strong command of the English language, must be assertive, show initiative. Must have a strong proven track record of working in either a five-star hotel or high end serviced or private residences as the Day Concierge will be responsible for the smooth running of the day-to-day operations of the Front Desk & Lobby, consistently deliver service excellence to the Residents keeping in view the ever-changing residents’ needs Multi-Skill/ Multi-Tasking is seen as an imperative

Bartender – £16 per hour + Service Charge Opening May 2026 | Premium New Venue Ready to be part of something special from day one? We’re launching an exciting new high-end venue this May and are looking for a talented, passionate Bartender to help create an unforgettable guest experience. This is your chance to join a premium environment, showcase your skills, and play a key role in shaping a standout bar offering from the ground up. ⭐ What’s in it for you? £16 per hour + service charge Work in a high-end, stylish venue Be part of a brand-new opening team Opportunity to influence menus and cocktail creations Develop expertise in premium drinks and cigars Flexible full-time or part-time hours What you’ll be doing Crafting and serving drinks to exceptional standards Delivering outstanding, memorable customer service Maintaining a clean, organised, and professional bar Supporting stock control and deliveries Collaborating with the team to ensure smooth service Bringing creative ideas for cocktails and specials What we’re looking for Experience in a prestigious bar, hotel, or premium venue (essential) Strong knowledge of cocktails, wines, spirits, and draught beers Confident, professional, and passionate about hospitality Thrives in a fast-paced, high-end environment Reliable and committed to a long-term opportunity Flexible to work evenings and weekends Interest in premium experiences (cigar knowledge a bonus) Why join us? This isn’t just another bartending role — it’s an opportunity to be part of a launch, shape the experience, and grow with the business. If you take pride in your craft and love delivering exceptional service, we want to hear from you

We have a new opportunity for a Technical Events Manager to join a leading AV provider delivering high-end events within some of Londons most prestigious five-star venues. This is a hands-on role where youll take ownership of the technical planning and on-site delivery of events ranging from executive meetings to large-scale productions, working with premium clients and state-of-the-art equipment. The Technical Events Manager areas of responsibility: Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London teams and sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels Required skills of a Technical Events Manager: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong background in AV / Live events, while managing teams. Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Company Benefits for our Technical Events Manager role: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme TPBN1_UKTJ

5 Star Hotel Security Officer (Previous 5 Star Hotel Security Experience Required!) Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills. and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities * Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart. * Demonstrate excellent customer service and engage with every person positively. * Carry out all duties in accordance with the Assignment Instructions and Risk Assessment. * Follow relevant customer policy and procedures. * Utilise access controls systems and ensure the integrity of building perimeter security. * Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity. * Deter crime and anti-social behavior through awareness of behavior and intelligence. * Carry our relevant testing of security and safety systems. * Perform internal and external patrols as required. * Report incidents in an accurate and timely manner, follow the correct escalation model. * Collaborate with the Emergency Services, including detection and protection of evidence. * Support the customers brand and culture and follow any reasonable requests. Person Specification * SIA Licence for specific site (Door Supervision) * Previous security experience within a 5 star hotel * Conscientious, alert and a strong attention to detail. * Adapts to changing priorities and is flexible and collaborative. * Punctual, reliable, committed, demonstrating respect for colleagues. * Highest standards of integrity, maintains confidentiality when handling sensitive information. * Effective communication skills, both verbal and written. * Responds well to positive change and innovation

Job Title: Director of Rooms – Luxury Hotel | Rooms Division Leadership We are recruiting a talented Director of Rooms to oversee all Rooms Division operations within a luxury hotel environment. This senior leadership role covers Front Office, Housekeeping, Concierge, and Butler Services, ensuring exceptional guest experiences, strong team performance, and smooth day-to-day operations. Benefits: Competitive executive-level salary Performance-based annual bonus Pension contributions Key Responsibilities: Lead and manage Rooms Division teams, ensuring high standards of service across all guest-facing areas. Oversee daily operations for Front Office, Housekeeping, Concierge, and Butler Services. Drive guest satisfaction by proactively addressing service issues and implementing improvement plans. Monitor performance KPIs, occupancy trends, and service metrics to maximise departmental efficiency. Ensure compliance with hotel brand standards, SOPs, safety procedures, and financial controls. Work closely with Engineering, Concierge, and senior leaders to ensure seamless hotel operations. Recruit, coach, train, and develop team members, fostering a culture of motivation and continuous improvement. Support budget management, cost control, and annual quality audits. Key Requirements: 4+ years’ management experience in hotel guest services, Front Office, Housekeeping, or Rooms Division OR Hospitality/Hotel Management degree + 2 years’ experience. Strong background in luxury or high-volume, luxury hotel operations. Exceptional leadership, communication, and people management skills. Proven ability to enhance guest satisfaction and improve operational performance. Highly organised, detail-oriented, and confident in resolving guest and team issues A passion for driving the highest levels of customer services and customer experience Strong understanding of hotel systems, reporting, and financial processes. Please apply now for immediate consideration

Regional Account Manager - Fashion (Field-Based) An exciting opportunity has opened for a driven Regional Account Manager to join a growing and well-established fashion brand in Poole. This role is ideal for someone who thrives in a field-based position, enjoys building long-term retail partnerships, and has a passion for fashion and commercial growth. You'll be responsible for managing and expanding a portfolio of retail partners across London, the South-East, Suffolk, and Norfolk, including independent boutiques, department stores, and selected garden centres. Alongside nurturing existing accounts, you'll actively seek out new stockists and represent the brand at seasonal hotel showrooms and major trade events. What You'll Be Doing: Managing and growing relationships with retail partners across your region Conducting range reviews, maintaining brand standards, and securing prime in-store placement Driving seasonal sales performance and contributing to sales forecasting Identifying and developing new business opportunities and stockists Attending hotel showrooms during peak seasons and representing the brand at tradeshows Sharing market insights, competitor activity, and customer feedback with internal teams Working closely with Head Office, including monthly visits to Poole What We're Looking For: Proven experience in sales, field sales, or account management Confident communicator with strong negotiation and relationship-building skills Highly organised, proactive, and comfortable managing your own territory A genuine interest in fashion and retail trends Full UK driving licence (company car or allowance provided) Salary & Benefits: £35,000 - £40,000 basic salary + uncapped bonus Company car or car allowance Remote working with monthly Head Office visits £1,000 annual product allowance (£500 per season) 22 days holiday, increasing to 25 with service Monday-Friday working hours (9:30am-5:30pm) with early Friday finishes in summer Travel expenses covered, free parking, and company laptop provided COMLP

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Receptionist CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. The successful candidate will be primarily responsible for the delivery of the Customer Service experience, ensuring exceptional customer interaction, leaving guests and callers with a positive, professional and lasting impression. Role Summary: Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have. Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times. Efficient guest registration and host notification with the ability to remember guest names and faces. Issue passes in accordance with the laid down procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors. Ensure the reception desk is kept immaculate and tidy at all times. Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours. Completion of the daily activity spreadsheets and shift checklists to promote the running of an efficient reception service. Book taxis and cars for staff and visitors as required from the approved site suppliers. Administer the bookings for meeting rooms and inductions. To be competent and confident in the use of a range of relevant IT systems. To proactively assist guests with luggage on their arrival at the building, providing receipt tags for all items stored. To undertake general team administration duties for the Facilities Management operation as directed. To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience. Able to provide, general information on the local area, directions, traffic & travel updates, information on flights and travel timetables. Contribution to and use of the Customer Service team noticeboard at all times. Experience Required: Experience in operating a resource or a hotel reservation system Strong experience of operating within a Customer Service environment Computer literate Strong customer services skills and experience Present a self- image of confidence and authority Service orientated attitude Ability to easily memorise names and recognise individuals' particulars Ability to provide services to the highest specification within a Corporate Head Office Building Strong team player Excellent time management and organisational skills Excellent computer skills and the ability to learn new software and systems

Employee of the Month' rewards and Long Service Awards'.

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Employee of the Month' rewards and Long Service Awards'.

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

Employee of the Month' rewards and Long Service Awards'.

We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. To provide excellent service to clients delivering the highest standard of customer service and ensuring all duties are carried out to the highest standard at vario

We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. Working closely together with our clients we provide a besp

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Full-time Kitchen Team Member vacancy at GAIL's!.If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Kitchen Team Members who have a.GAIL’s family and for great food made from quality ingredients.With no day being the same, you must be

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Full-Time Hours Available | Crisis Placements.This role is well suited to professionals with backgrounds in.Our crisis placements support young people who require long or.Supporting young people within.Supporting daily routines, engagement and structure.Managing and responding appropriately to.Maint

Employee of the Month' rewards and Long Service Awards'.

Health & Wellbeing team, helping to deliver exceptional care and lead by example in upholding our core values:.As a Senior Care Assistant, you will play a key role in supporting the wellbeing of our Pensioners, including:.Leading by example in delivering high-quality personal care.Supporting and men

Employee of the Month' rewards and Long Service Awards'.

Specialist residential or crisis services.

Please note: We do not offer visa sponsorship for this role.Applicants must have the legal right to work in the UK.Are you passionate about making a positive difference in the lives of older people? Do you have a caring nature and enjoy working as part of a supportive team? If so, we would welcome y