Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Restaurant: Maple Maple is an exciting new restaurant opening in early December in Sanderstead, Croydon. We’re looking for passionate chefs to join our team as we prepare to bring something unique to the area. We’re offering positions for both seasoned chefs and those looking to take their skills to the next level. A Sous Chef role is also available for the right candidate. About Us: Maple will be open for fresh pastries and patisserie with brunch options by day and transition into a refined à la carte service by evening. We’re all about using quality ingredients, modern techniques, and crafting everything in-house. Our style is rooted in European cuisine with a fresh, modern twist. What to Expect: • Start Date: At your next convenience. • Team Atmosphere: Maple is a family-run business, and our team is friendly, enthusiastic, and supportive. • Creative Kitchen: This is a place where chefs can hone their craft and learn new techniques in a hands-on environment. Who We’re Looking For: • All Levels of Experience: Whether you’re just starting your culinary journey or have years under your belt, there’s a spot for you. • Team Players: You’ll be part of a close-knit team working together to deliver a memorable dining experience. • Commitment to Quality: We’re looking for chefs who share our passion for high-quality, made-from-scratch food. Ready to be part of Maple’s journey? Send us a message to learn more about the roles available, or inquire directly about our Sous Chef position. Don’t miss the chance to join us from day one and grow with a restaurant set to make its mark!