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Head of Reward Hemel Hempstead, Hybrid (3 days/ week in office) Annual salary + bonus and benefits We're looking for a senior reward leader to be of the People Operations leadership team and own our reward strategy and delivery – someone with deep expertise in pay, benefits and job architecture, but who also thinks beyond reward. You'll see reward as part of a wider people system, connected to payroll, people services, finance and operations – and you'll be motivated by building and evolving how it all works together. This means bringing technical credibility and commercial judgement, but also an operational mindset that turns ideas into delivery. We're a business with a large frontline team on NMW/NLW, so understanding reward at scale – and what works in practice for frontline teams – is important. You'll lead a small team of Reward Partners, report to the Director of People Operations, and work closely with Payroll, People Services, Finance and senior leaders across the business. Why this role is different This isn't a steady-state role. The foundations are in place, but there's real opportunity to modernise, simplify and better connect reward across a complex, fast-paced business. You'll have genuine influence in shaping how reward supports wider people and commercial priorities. We're a commercially focused business operating at scale – so pace and complexity come with the role, along with the opportunity to make a visible impact. This role sits within our People Operations leadership team. We're committed to developing our leaders, and individuals who demonstrate strong performance and ambition typically have opportunities to progress and broaden their impact over time. What you’ll be doing • Acting as a trusted adviser to senior leaders on pay, bonus, benefits and job architecture – shaping decisions, not just responding, • Owning key reward cycles – including pay review, bonus and benefits – delivered on time, on budget and aligned to business priorities, • Partnering with Finance on cost modelling, forecasting and budgeting to ensure reward decisions are commercially sound, • Turning strategy into delivery through clear policies, practical processes and communications that land across the business, • Using data and insight to inform decisions, identify opportunities and tell a clear story, • Leading and developing your team to deliver consistently and at pace, • Modernising reward through improved processes, systems (including Workday) and automation, • Contributing to broader direction across reward and people operations, • Acting as the reward SME for REMCO papers and keeping us ahead of regulatory changes and best practice – you're the person who spots what's coming and makes sure we're ready Who we’re looking for We're open to candidates at different stages – whether you're a senior reward manager ready to step up into your first Head of role, or an established Head of Reward looking for a new challenge. What matters most is that you bring: • Deep reward expertise, but with a broader perspective that goes beyond pure reward, • You're a systems thinker who connects reward with payroll, people services and finance, • Strong commercial awareness – you balance cost with employee value and make decisions that stack up, • Confidence influencing senior stakeholders and building credibility quickly, • Operational strength – you manage detail and deliver consistently, • Proven people leadership experience and a track record of developing others, • A data-driven and curious approach, using insight to improve outcomes, • Experience working in or alongside people operations, payroll, HR operations or HR partnering is a real plus, • Experience working with frontline, NMW/NLW populations in retail, hospitality, leisure or similar sectors – you understand what reward looks like at scale What’s in it for you? This is an opportunity to do more than lead reward. You'll play a key role in shaping how people operations works in a complex, evolving organisation – with the backing, investment and senior support to make things happen. We invest in our leaders and create space for people to grow – where that takes you depends on what you bring and where your ambitions lie. What can we offer you? • ‘Holiday Buy Scheme’, • Annual bonus, • Generous discounts on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday–Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you’ll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you’ll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities • Embed exceptional customer service across the organisation by supporting and implementing company policies, • Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery, • Lead, coach and develop the team, setting clear targets, performance plans and career pathways, • Identify talent and support succession planning to ensure long‑term team strength, • Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required, • Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead, • Conduct performance reviews, manage standards and apply corrective actions in line with HR policies, • Work closely with IT to improve system functionality and respond to evolving customer needs, • Maintain strong relationships with internal stakeholders and represent the business at meetings and events, • Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS, • Support group-wide alignment and the rollout of new processes and best practices, • Champion company values and promote a culture of excellence and continuous improvement Skills & Experience • Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable), • A confident, motivating leader with strong team‑building and coaching skills, • Excellent communication skills with the ability to engage stakeholders at all levels, • Strong problem‑solving and decision‑making capability in a fast‑moving environment, • Results‑driven with a passion for improving customer service performance, • Flexible, adaptable and comfortable managing change, • Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation.

A vibrant secondary academy in Luton is looking for an energetic HR Manager to lead HR operations and develop staff welfare strategies.

HRBP Specialist/Senior Manager-Logistics(Warehouse). Support JD Logistics' business by implementing HR strategies and building effective teams. Support JD Logistics' related businesses, deeply understand the business and team operations, grasp the business strategy, and promote the effective impleme

Our client has a full-time, permanent vacancy for an Administrator/Receptionist to join their friendly team. Their receptionists are the first point of contact for clients and the firm. They work as part of the administration team, reporting to the HR Manager. This role involves managing all the reception duties, answering client enquiries and ensuring correct call handling to appropriate departments whilst always displaying the highest standards of client care. Additionally, the role also includes administration tasks supporting the operations and facilities within the firm. Responsibilities: Welcoming clients, visitors and staff attending the office in a professional manner and providing refreshments within the meeting rooms as and when required Answering and directing incoming calls across offices Manage incoming and outgoing post and correspondence Book and prepare meeting rooms, ensuring they are kept in good working order and assist with catering arrangements for client / staff events Support in ordering supplies/ stationary Ensure reception area is neat and tidy at all times Assisting with general administrative duties and ad hoc administrative project work Requirements: • Previous experience in a similar role would be ideal but experience in a customer facing role would be beneficial, • Excellent verbal and written communication skills, • A friendly, professional manner and a genuine commitment to client care, • Ability to demonstrate a courteous, helpful and service-orientated manner both in person and on the phone, • Ability to work both autonomously and within a team with a positive ‘can-do’ attitude and strong interpersonal skills, • Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframes Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Our client, a prominent organisation in the aerospace, airline and operations sector, is seeking a highly skilled ER Partner to join their HR team on a contract basis. Key Responsibilities: Proactively managing complex, high-risk employee relations matters, ensuring appropriate risk management and resolution. Managing escalated ER cases to ensure appropriate oversight and responsibility. Understanding ER trends within the functional area to inform proactive interventions and strategic decision-making. Building and maintaining strong stakeholder relationships to align ER advice with business and functional priorities. Providing regular data and insights to functional leaders with recommendations to improve case management and mitigate risk. Identifying capability concerns and developing bespoke training plans to enhance capability. Leading and delivering on change programmes with proposed people impacts, providing expert technical advice and support. Updating case management systems to support reporting needs and requirements. Driving continuous improvement opportunities to enhance manager self-service and streamline ER processes. Engaging with key stakeholders, including unions and consultative groups, as appropriate. Communicating changes clearly and effectively, ensuring messaging is well-structured and impactful. Engaging with professional networks to benchmark ER practices and stay informed on emerging best practices. Job Requirements: Experience in Employee Relations, advising on complex, high-risk ER activity. Previous experience managing large-scale business changes with significant ER implications. Ability to build relationships with internal and external stakeholders at various levels of seniority. Evidence of a project influenced by a change in employment law and its practical application. Strong communication skills, with the ability to influence and articulate complex issues to a diverse range of stakeholders. Methodical and organised approach, with attention to detail and the ability to manage competing priorities. Ability to analyse and use metrics to identify ER insights and opportunities for improvement. Experience with MS Office and relevant HR systems. Detailed working knowledge of UK employment law. Ability to travel across various locations within the UK to support delivery. Benefits: Competitive base salary Bonus opportunities Holidays Pension schemes Life Assurance Flexible benefits package Excellent staff travel benefits If you are a dedicated and knowledgeable ER Partner looking for a new and exciting challenge in the HR and aerospace sector, we would love to hear from you. Apply now to join our client's dynamic and supportive team

Operations Manager Luton £60,000-£70,000 per annum We are partnering with a long-established, family-owned trailer and logistics business to appoint an ambitious Operations Manager. This is a rare opportunity with a clear pathway to a board-level role within ~18 months. The Role Reporting directly to the Owner, you will oversee daily operations across fleet, workshop, and service functions. You'll lead a multi-disciplinary team, maintain high performance levels, and support continued growth and expansion. About You • Background in operations, logistics, fleet, or engineering environments * Hands-on leader with a proactive, "get stuck in" mindset * Driven, resilient, and looking to step into senior leadership * Open to developing high-potential candidates with the right attitude Why Apply? • Clear succession into a senior leadership role * Work closely with an experienced owner in a fast-paced business * Supportive, close-knit team with high standards * Genuine opportunity to make a long-term impact If you're looking for progression, ownership, and a role where you can truly grow into leadership, get in touch by applying for the job description below. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit .

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday-Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you'll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You'll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you'll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities Embed exceptional customer service across the organisation by supporting and implementing company policies Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery Lead, coach and develop the team, setting clear targets, performance plans and career pathways Identify talent and support succession planning to ensure long‑term team strength Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead Conduct performance reviews, manage standards and apply corrective actions in line with HR policies Work closely with IT to improve system functionality and respond to evolving customer needs Maintain strong relationships with internal stakeholders and represent the business at meetings and events Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS Support group-wide alignment and the rollout of new processes and best practices Champion company values and promote a culture of excellence and continuous improvement Skills & Experience Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable) A confident, motivating leader with strong team‑building and coaching skills Excellent communication skills with the ability to engage stakeholders at all levels Strong problem‑solving and decision‑making capability in a fast‑moving environment Results‑driven with a passion for improving customer service performance Flexible, adaptable and comfortable managing change Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Manage core HR operations from HR Systems and processes, appraisals and HR metrics to support executive decision-making. Reporting to the Head of Human Resources, the Senior HR Operations Manager will work in partnership with the business, supporting a diverse workforce covering multiple UK location

A leading HR services company is seeking an HR/People Operations Manager to oversee the HR and Payroll administration team in Greater London. This role focuses on enhancing workplace culture and managing the daily operations of People Services, ensuring compliance with HR practices. Ideal candidates

A prestigious independent school in Bexley is seeking a highly skilled School Business Manager to oversee financial operations and HR functions from January 2026.

Lead the implementation and ongoing management of core HR systems, including HRIS and payroll. HR Manager role within a fast-paced environment. Experience implementing HR systems and building HR processes from the ground up.

We are seeking an experienced People & Culture (P&C) Operations Manager with strong Employee Relations expertise to lead end‑to‑end HR operations for the UK & Ireland. Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compl

A global health and security services provider in Greater London is seeking an HR/People Operations Manager. This role involves leading HR and Payroll administration, collaborating with stakeholders, and enhancing employee engagement. Candidates should have extensive HR experience, excellent communi

We are seeking an experienced People & Culture (P&C) Operations Manager with strong Employee Relations expertise to lead end‑to‑end HR operations for the UK & Ireland. Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compl

Administrative Services Manager. Design questions related to the occupation of Administrative Services Manager. Work independently and asynchronously around your schedule.

Greater London is seeking an HR Manager / People Operations Manager to oversee day-to-day HR operations. The successful candidate will own processes like hiring, onboarding, and employee operations while partnering with executive leadership to align HR with business strategies. They will need extens

Talent Guardian is seeking an experienced HR Manager to take full ownership of HR functions within a growing business based in Camberley, UK. This hands-on role includes managing HR operations across multiple sites, employee relations, and supporting business changes and growth. Candidates should ha

Quantifi is hiring an HR Manager / People Operations Manager to own and run day‑to‑day HR operations. Master’s degree or professional HR certification (SPHR, SHRM‑SCP, or equivalent) preferred. Implement and optimize HR systems and tools that support scalable HR operations.

HR Operations Manager Experience Essentials. HR Operations Manager Responsibilities. Advising managers on HR policies, employment legislation, and effective workforce planning to contribute to the long‑term objectives.

We have an exciting opportunity for an HR/People Operations Manager to join our HR team in Chiswick, West London. Additionally, the People Operations Manager will collaborate with leadership and stakeholders to align people strategies, compliance, continuous improvement and employee communications.

We have an exciting opportunity for an HR/People Operations Manager to join our HR team in Chiswick, West London. Additionally, the People Operations Manager will collaborate with leadership & stakeholders to align people strategies, compliance, continuous improvement & employee communications. You

A leading specialist in medical communications is looking for an EA & HR Operations Manager to support its Managing Director and leadership team during a 12-month maternity cover. The role involves managing the calendar, coordinating executive meetings, handling HR operations, and overseeing office

The HR Business Partner & People Operations Manager (London) will be the primary HR representative for our London office, acting as a trusted advisor to the London leadership team and all London‑based employees, while operating as part of a global People team. HR experience, including experience a

A family-run dental clinic near Bedford is seeking a Practice Manager to oversee two practices. The role involves leading HR and team performance, making it ideal for a Head Nurse transitioning to management or an experienced administrator.

Our global financial services client is looking for a strategic HR Operations Manager to lead a high‑calibre, multi‑country HR Ops function across EMEA. You'll lead three strong HR Ops Managers across Europe, with accountability for a wider team of 12-14, acting as the escalation point, strategi

Promote best practices in crisis management, business continuity, and emergency operations.

This role encompasses leading workforce planning and compliance with employment law while ensuring HR policies are implemented effectively. Candidates should hold a CIPD Level 5 and a degree in HR or Business Management. This position offers a unique opportunity to shape an inclusive culture and dev

A telecommunications company in Greater London is seeking a mid-senior level HR professional with expertise in UK employment law and experience in talent acquisition. The ideal candidate should be fluent in English and Mandarin, hold a CIPD Level 5 qualification, and have at least 5 years of HR gene

A global communications group is seeking a People Operations Manager to support HR processes and digital transformation initiatives. This role involves coordinating HR lifecycle processes, providing first-line support to employees, and managing HR systems. Ideal candidates should have a degree in hu

A vibrant architecture practice in Greater London is seeking a skilled Practice Manager to oversee day-to-day operations and ensure compliance across HR, IT, and finance.

Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. We create a feel-good experience through our CARE values:. Reporting to the Cleaning Supervisor, you will be responsible for performing

Working remotely, this varied position will allow you to demonstrate your skills and experience in coaching managers to implement best practice HR policies and procedures in conjunction with a dedicated HR Business Partner. You will specifically focus on providing HR support to a multi-million pound

Negotiate confidently (Part 36, JSM/mediation) and develop people through coaching/training.

Project Management Team Leader – Capital Projects.We’re seeking an experienced Project Management Team Leader to drive delivery across a growing capital projects programme.You’ll lead a small, high-performing team, ensuring projects are delivered on time, on budget, and to the highest standard

The ability to multitask and thrive in a dynamic environment.

This is a management-level role, focused on overseeing caseloads and ensuring work is progressed efficiently through the system. Provide direction on cases and ensure progression through the system.

Team Leader – Caller Operations (Remote). We're looking for a Team Leader to take charge of our caller operations across multiple brands. You'll run recruitment interviews, take new starters through induction, track output and quality, coach underperformers, and step in when things need sorting.

Ongoing learning and development through structured programmes and hands-on experience. Through our family of services – including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools –

UK (National role with travel).We are working on behalf of a leading global consultancy, looking to appoint an experienced MEP Team Leader.This is a chance to join a globally recognised consultancy delivering high-impact projects across sectors such as Education and Healthcare, with opportunities to

You’ll oversee day-to-day operations, coach and develop your team, and drive service excellence across all channels.

The National Trust is renowned for its food and hospitality.We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job descrip

Supporting rota planning and assisting the Deputy Manager and Registered Manager with meetings and appointments. Carrying out all other reasonable duties as directed by the Registered Manager and/or Deputy Manager. Providing supervision in the absence of the Registered Manager or Deputy Manager.

This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation initiatives for our key railway customers. Report progress and escalate risks and is

You'll create an environment where the ladies can thrive - enjoying life at home, in their garden, and making the most of opportunities in the community.

We are looking for Holiday Cottage Cleaners to help prepare and care for our beautiful popular National Trust Holiday cottages across locations such as Countisbury, Lorna Doone and the Holnicote Estate.Increase your chances of an interview by reading the following overview of this role before making

Multitask and carefully listen to picking instructions through your headset to carry them out swiftly. Report any damaged items to your manager. Responsibly and independently work through your orders.