Hr operations manager jobs in Newcastle Upon TyneCreate job alerts

Brilliant New - Commercial Billing Manager - Newcastle Global HQ (Hybrid 6 month FTC) Who: Tenth Revolution Group (same investment portfolio as Uber/Airbnb/Spotify!) What: Commercial Billing Manager (Contract Finance - Billing/Invoicing) Where: Newcastle, UK (Global Head Office) When: Immediate or ASAP April Start Ideal Why: strategic projects/automation/upskilling Tenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practise/process/stakeholder management & actively developing a small team (3-4 people) About Us Tenth Revolution Group are the global leaders in trusted technology talent. We find, train & deploy Cloud IT professionals and deliver top tier technology projects and services. The group has c.1000+ employees across 20+ offices worldwide and does business in circa 50 countries. You will be joining our global HQ in Newcastle, with some hybrid working available after initial induction. What You’ll Do As the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success! Key Responsibilities Team Leadership & Day-to-Day Management • Provide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching., • Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA), • Monitor team productivity/output through daily dashboards, performance metrics, • Ensuring service standards and deadlines are consistently met weekly/monthly etc, • Lead daily or weekly operational stand-ups to review progress, resolve bottleneck, • Keep the team focused on delivery (collaborating with successful current staff too), • Final escalation point for invoicing issues, swift resolution/stakeholder confidence. Billing Operations Management • Supervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time), • Maintain direct oversight of all invoice workflows, actively reviewing req's/compliance docs, • Smooth client experience through clear communication, proactive follow-up,/ownership. Reporting & Compliance • Generate/review KPIs. Ensure all processes comply with company policies and standards., • Conduct regular audits of files and documentation to maintain full compliance readiness., • Partner with Commercial Finance team to resolve complex cases/minimize risk exposure. Stakeholder & Client Engagement • Primary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements., • Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction. Continuous Improvement & Performance • Own Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals), • Identify daily/weekly operational issues, process/system improvements, increase efficiency., • Champion best practice/contribute to the design rollout of automation or workflow tools. Why Join Us as a Commercial Billing Manager? • Take full ownership of a critical operational function (lead, coach, and empower the team), • Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation. Why work for Tenth Revolution Group? • Performance based career plan to higher/leadership levels, • Performance based discretionary bonus*(*not guaranteed), • Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day, • 10 days of 'Work From Anywhere' after passing probation, • ‘Family Matters’ (Maternity/Paternity/loss/fertility support), • Discounted travel (Corporate Pop Card: +1 years’ service), • Perkbox & NE1 discounts at local area retail/hospitality, • End of year/Xmas Company Closure (25th Dec-1st Jan), • EAP (Phone Counselling, Legal/Financial/HR/Health), • 4pm ‘Wellbeing Weekend’ early finish for all staff, • 3pm 'Summer Fridays' early finish in July/August, • Monthly socials (complimentary drinks/food), • Central Services awards/recognition bonus, • Salary sacrifice workplace pension, • Employee benefits platform, • Frequent team/TRG events, • Fantastic team culture Salary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion) TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: Contact: Sarah McKinnell, TA Manager for UKN & CS () Or, Justin Hughes - Senior Director Contract Operations () Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. We are not able to provide sponsorship. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.

Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • o Support with offshore resource development and upskilling, • o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • o Experienced in recruiting social value candidates and/or working in social value employment, • o Strong stakeholder management and communication skills., • o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • o Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • o Excellent problem-solving, organisation, and time-management skills

My client is seeking an experienced and highly organised HR Manager to take ownership of all human resources operations across our organisation. Salary: Between £35,000 - £40,000 Location: Gateshead Working Pattern: Monday to Friday, 07:30 until 16:30 (Hybrid working possible - to be dis

A well-established tech business in Newcastle is looking for a Senior People Manager to become the driving force behind HR operations and people strategy.In this stand-alone role, you'll own the recruitment lifecycle, manage employee engagement, and provide guidance on performance management and tea

A leading HR service provider based in Gateshead is seeking an experienced HR Manager to take ownership of all HR operations for the organization. The ideal candidate will have a degree in HR or Business Administration and proven experience in HR management. This pivotal role requires overseeing wor

Manage core HR operations from HR Systems and processes, appraisals and HR metrics to support executive decision-making. Reporting to the Head of Human Resources, the Senior HR Operations Manager will work in partnership with the business, supporting a diverse workforce covering multiple UK location

A leading HR services company is seeking an HR/People Operations Manager to oversee the HR and Payroll administration team in Greater London. This role focuses on enhancing workplace culture and managing the daily operations of People Services, ensuring compliance with HR practices. Ideal candidates

HR Manager role within a fast-paced environment. Experience implementing HR systems and building HR processes from the ground up. Lead the implementation and ongoing management of core HR systems, including HRIS and payroll.

We are seeking an experienced People & Culture (P&C) Operations Manager with strong Employee Relations expertise to lead end‑to‑end HR operations for the UK & Ireland. Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compl

A global health and security services provider in Greater London is seeking an HR/People Operations Manager. This role involves leading HR and Payroll administration, collaborating with stakeholders, and enhancing employee engagement. Candidates should have extensive HR experience, excellent communi

A prestigious independent school in Bexley is seeking a highly skilled School Business Manager to oversee financial operations and HR functions from January 2026.

A family-run dental clinic near Bedford is seeking a Practice Manager to oversee two practices. The role involves leading HR and team performance, making it ideal for a Head Nurse transitioning to management or an experienced administrator.

Candidates should hold a CIPD Level 5 and a degree in HR or Business Management. This position offers a unique opportunity to shape an inclusive culture and develop HR initiatives in a fast-paced environment. This role encompasses leading workforce planning and compliance with employment law while e

Our global financial services client is looking for a strategic HR Operations Manager to lead a high‑calibre, multi‑country HR Ops function across EMEA. You'll lead three strong HR Ops Managers across Europe, with accountability for a wider team of 12-14, acting as the escalation point, strategi

Promote best practices in crisis management, business continuity, and emergency operations.

We have an exciting opportunity for an HR/People Operations Manager to join our HR team in Chiswick, West London. Additionally, the People Operations Manager will collaborate with leadership & stakeholders to align people strategies, compliance, continuous improvement & employee communications. You

The HR Business Partner & People Operations Manager (London) will be the primary HR representative for our London office, acting as a trusted advisor to the London leadership team and all London‑based employees, while operating as part of a global People team. The role is a senior individual contr

A leading specialist in medical communications is looking for an EA & HR Operations Manager to support its Managing Director and leadership team during a 12-month maternity cover. The role involves managing the calendar, coordinating executive meetings, handling HR operations, and overseeing office

A leading HR solutions provider in Greater London is looking for a Senior HR Operations Manager to oversee HR operational processes across multiple locations and ensure compliance with legal standards. The candidate should have a degree, CIPD Level 5 qualification, and significant experience in HR o

A global communications group is seeking a People Operations Manager to coordinate HR operations, enhance digital transformation, and ensure compliance with HR policies. Ideal candidates will have a degree in HR or a related field and 3-5 years of experience in HR operations in a fast-paced environm

HR Operations Manager Experience Essentials. HR Operations Manager Responsibilities. Managing the day‑to‑day transactional HR operations, including recruitment, onboarding, and employee relations to ensure effective support for staff and academic colleagues.

We have an exciting opportunity for an HR/People Operations Manager to join our HR team in Chiswick, West London. You will be responsible for leading and managing the daily operations of the HR and Payroll administration team ensuring the successful delivery of comprehensive services across the enti

Act as a trusted HR Operations partner to business leaders, HR Business Partners, and payroll teams, ensuring seamless and compliant HR service delivery. We are seeking an experienced People & Culture (P&C) Operations Manager with strong Employee Relations expertise to lead end‑to‑end HR operati

Administrative Services Manager. Administrative Services Manager. Design questions related to the occupation of Administrative Services Manager.

Greater London is seeking an HR Manager / People Operations Manager to oversee day-to-day HR operations. The successful candidate will own processes like hiring, onboarding, and employee operations while partnering with executive leadership to align HR with business strategies. They will need extens

Talent Guardian is seeking an experienced HR Manager to take full ownership of HR functions within a growing business based in Camberley, UK. This hands-on role includes managing HR operations across multiple sites, employee relations, and supporting business changes and growth. Candidates should ha

Quantifi is hiring an HR Manager / People Operations Manager to own and run day‑to‑day HR operations. Implement and optimize HR systems and tools that support scalable HR operations. Master’s degree or professional HR certification (SPHR, SHRM‑SCP, or equivalent) preferred.

A vibrant architecture practice in Greater London is seeking a skilled Practice Manager to oversee day-to-day operations and ensure compliance across HR, IT, and finance.

A telecommunications company in Greater London is seeking a mid-senior level HR professional with expertise in UK employment law and experience in talent acquisition. The ideal candidate should be fluent in English and Mandarin, hold a CIPD Level 5 qualification, and have at least 5 years of HR gene

A global communications group is seeking a People Operations Manager to support HR processes and digital transformation initiatives. This role involves coordinating HR lifecycle processes, providing first-line support to employees, and managing HR systems. Ideal candidates should have a degree in hu

Working remotely, this varied position will allow you to demonstrate your skills and experience in coaching managers to implement best practice HR policies and procedures in conjunction with a dedicated HR Business Partner. You will specifically focus on providing HR support to a multi-million pound

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Area Operations Manager leads and develops Club Managers, ensuring consistent execution of brand standards, cleanliness, service delivery and operational processes, while driving performa

As Operations Manager, you can expect a lot of responsibility and pressure and you'll be a strong, resilient and confident individual who will thrive on this. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make

Cleaner - Lilleshall, Shropshire. Lilleshall Sports Centre, Shropshire, TF10 9AT. As the Cleaner you will ensure that cleaning tasks are undertaken to the required standard in a safe manner throughout the facility.

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. Producing weekly rotas following the manager's guidelines. We want our colleagues to feel valued, empowered t

As Team Leader, you’ll work closely with the Service Manager to oversee the day-to-day running of the service, ensuring high standards of care and compliance with regulatory requirements.

Deputising for the StreetScene Operations Manager and responding to out-of-hours emergencies. For an informal discussion, please contact Julia Woodbridge, StreetScene Operations Manager on or email. StreetScene Deputy Operations Manager.

We are looking for an organized, proactive, and detail-oriented business office manager to oversee the smooth day-to-day running of our company and operations. We are looking for someone with previous business operations manager experience in the jewellery business, or alternatively, in the art and

StreetScene Deputy Operations Manager. Working alongside our existing deputy operations manager you will each manage a team of 3 assigned Area Officers, with this vacancy also having responsibility for our Horticultural Officer. Deputising for the StreetScene Operations Manager and responding to ou

Experience as an Operations Manager or Factory Manager within dairy manufacturing, brewing, or chemical manufacturing. As part of their continued investment in the future, they are looking to appoint a high-calibre Operations Manager to elevate site standards, develop the team, and enhance operation

We are looking for a Workforce Operations Manager who can lead three critical functions: a high-performing talent acquisition operation, people performance and development, and workforce-related operational support. HR, people management, and operational delivery. Commercially astute — understands

Operations Manager – Food Retail. We’re looking for an experienced Operations Manager who knows how to drive performance, lead from the front, and keep standards high without overcomplicating things. Strong multi-site or high-performing single-site operations experience.

Ready for real ownership, equity upside, and the chance to build something? We're looking for a Supply Chain & Operations Manager to own the operational engine behind Unfabled's growing product line from supplier to shelf to customer. You'll come in knowing how supply chains work, roll up your elbow

Performance of the Operations team. Supporting Quality Team with the Operations data for the Annual Self Assessment Report (SAR). Able to create and shape strategy that focuses on delivering business goals to timeframes through a team.

We are seeking an experienced and highly organised Operations Manager to provide operational. Maintain HR systems (BambooHR). Proven experience in an Operations Manager or similar role within a creative, professional.

Operations Manager or Senior Project/Contracts Manager role. Operations Manager (Mechanical Bias Preferred). Provide leadership and support to project teams and site managers.

We are partnering with a leading legal firm to appoint a Senior Legal Operations Manager into a highly visible and influential role at the centre of their business. Senior Legal Operations Manager. This is not a traditional back office operations role.