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Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

We are currently recruitingtwo experiencedSupport Workers for dedicated roleswith our client based inColeraineand surrounding areas.These roles are both temporary positions for a minimum of 3 months,offeringan immediate start and involves supporting adults with learning disabilities, mental health c

We are recruiting permanently for an Industrial Cleaner to join our client in the Coleraine area.This position is an immediate start with a pay rate of £12.The successful candidates must have previous experience working as an Industrial Cleaner.The main job duties of this role will be cleaning mach

MPA are currently recruiting Staff Nurses to join our team in the Portstewart area to work within a nursing setting. This position will have an immediate start and flexible working hours available. Within this role you will ensure that the provision of care is appropriate to the social, emotional, and physical needs of each resident. £24-£27.50 per hour (depending on shift worked). As a token of our appreciation, we're offering a generous £1000 sign-up bonus to nurses who join our agency. Start your journey with MPA Recruitment on a positive note and receive a warm welcome to our team! • To create a caring and supportive environment for patients whilst encouraging maximum independence., • To ensure high standards of care are maintained at all times which reflect the social, emotional and physical needs of each patient., • To maintain all records identified as necessary by the Association and Inspection agencies., • To ensure confidentiality within the ward is maintained by all staff., • To Association Policies, Procedures and Standards are adhered to and properly implemented by staff., • Qualified RGN/SEN, • Must be currently registered on the Nursing & Midwifery Council (NMC), • 6 months Experience, • Experience of supervising staff., • £1000 sign up bonus*, • £24-£27.50 per hour depending on shift worked, • Part time, full time and Ad Hoc hours available, • Day and night shifts available, • Weekly pay, • Holiday allowance, • Flexible work patterns to suit you! *T&Cs apply #J-18808-Ljbffr

MPA Recruitment is seeking Staff Nurses for the Portstewart area to join a nursing setting. The role offers an immediate start, flexible working hours, and a compensation of £24-£27.50 per hour depending on shift. A £1000 sign-up bonus is available for nurses joining the agency. Shifts include day and night options with weekly pay, holiday entitlement and a flexible pattern to suit you; both part-time, full-time and ad hoc hours are available. #J-18808-Ljbffr

An established industry player is seeking a motivated SHO to join their A&E team in Northern Ireland.This role offers a fantastic opportunity for medical professionals with NHS experience to enhance their skills in a dynamic and diverse clinical environment.With responsibilities including providing

We are recruiting an Executive Assistant on a permanent, full-time basis.The role is based at our stunning Head Office in Tickhill, Doncaster.The Executive Assistant provides high-level administrative support to the CEO and other members of our Executive Team, ensuring efficient operation of the Exe

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

We are recruiting an Executive Assistant on a permanent, full-time basis.The role is based at our stunning Head Office in Tickhill, Doncaster.The Executive Assistant provides high-level administrative support to the CEO and other members of our Executive Team, ensuring efficient operation of the Exe

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

We are recruiting an Executive Assistant on a permanent, full-time basis.The role is based at our stunning Head Office in Tickhill, Doncaster.The Executive Assistant provides high-level administrative support to the CEO and other members of our Executive Team, ensuring efficient operation of the Exe

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

Ready to start your feel-good career? Apply today – we can’t wait to meet you!.

Seeking a full-time agency Chef with an Enhanced DBS certificate for immediate start.

Apply today and start your feel-good career with Avenues.

Warehouse operative and reach truck driver needed for immediate start in Maidstone, working rotating shifts Monday to Friday.

Be a self-employed Home Delivery Driver for Evri, earning potential bonuses and weekly payments.Requires a car/van and a driving license.Flexible hours with local rounds.

Seeking a flexible Primary Teacher for EYFS, KS1, and KS2 roles in Nottingham.Requires QTS, curriculum knowledge, and ability to create engaging environments.Full-time with competitive daily rates.

Start Date: Immediate start available xdjnayx. Hourly Personal Care Assistant in Stoke On Trent - Immediate start.

Monday to Friday, 5:00am starts.

Class 2 Driver – Aylesford – Immediate Start (£17. This is an immediate start position with long-term, ongoing work available.

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

Seeking a proactive Sales Administrator with customer service skills for an immediate start on a 6-month contract.

Seeking a MIG Welder and Fabricator to manufacture and assemble steel components.Responsibilities include MIG welding, sanding, grinding, and assembly using tools, ensuring quality weld joints and finishes.

Where those who love pizza can be their true self.Plus tips - You'll receive tips/Tronc* .Wellbeing Support for you and your family .Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers .Learning and Development Opportunities to invest in you .You’ll be the

At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning route as a self-employed Partner.

Domestic Assistant, St Brendan's Care Home (3614).You will provide domestic assistance in the Home, with particular responsibility for the overall cleanliness of the Home, to the standard necessary for the health and safety of the service users.You should have experience of cleaning, preferably to a

ACTUAL CLOSING DATE: Applications must be received by Thursday 22 October 2026 at 11:55pm.Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process.If you require to submit additional information to supp

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

SSSC stipulate you must submit your application within three months of your start date.

Start sooner and you could earn more. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%* off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0. Once you have uploaded all required documents and passed your background check, you can start deliverin

Start sooner and you could earn more. The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%* off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%* off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

Domino’s is hiring a Car Delivery Driver to bring hot, fresh pizzas to customers and be the face of the brand in your local community.You’ll work in a fast-paced, friendly team environment, delivering orders safely and efficiently, while providing top-notch customer service and upholding safety

Royal Mail in Coleraine is seeking a Postie (Postal Delivery Driver) to sort and deliver letters and parcels across the local area.You will be on a rotating schedule, working five days in seven, with weekend work and a structured rota that may vary by demand.The role requires a full manual UK drivin

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

Hazelwood Care Home, part of Care Concern Group, is a purpose-built care home delivering Nursing, Residential, Dementia & Respite Care for 50 residents in the north Kent countryside.As a Care Assistant you’ll support residents with daily living, follow care plans and work with a friendly team.We o

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

You know who we are, you’ve probably tried our delicious pizzas and now you’re thinking about joining our team – fantastic!.At Domino’s we’re passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it’s a busy Friday night or a midweek treat

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.

A driving assessment is required to start.

The earlier you start delivering, the more weekly bonuses you can qualify for, up to £2,500 in total.