Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events
About Us Life Stay is a leading HMO (House in Multiple Occupation) management specialist in London, dedicated to delivering exceptional service, compliance, and returns for our property investors and tenants. We pride ourselves on integrity, innovation, and a collaborative culture that empowers every team member to drive business growth. The Role We’re looking for a Hungry Business Development Manager who thrives on closing deals, building lasting relationships, and driving revenue in a dynamic property environment. You’ll be the face of Life Stay, responsible for both direct landlord outreach and establishing partnerships with agencies to source new HMO opportunities. ** Key Responsibilities** - Direct Landlord Sales: Identify, approach and pitch HMO management services directly to private landlords. - Agency Partnerships: Develop and nurture relationships with estate agents and property finders to secure off‑market HMOs. - Prospect & Pipeline Development: Research and target prospects via cold calling, networking events, and digital channels. - Pitch & Present: Deliver compelling presentations that articulate Life Stay’s unique value proposition in HMO management. - Negotiation & Closure: Lead deal negotiations, prepare proposals and secure contracts to meet or exceed revenue targets. - Market Insight: Monitor London’s HMO landscape, competitor offerings, and landlord feedback to refine our sales strategy. - Cross‑Functional Collaboration: Coordinate with operations, compliance, and marketing teams to ensure seamless onboarding and landlord satisfaction. What We’re Looking For Essential - Dual‑Channel Expertise: Comfortable selling directly to landlords and forging partnerships with agencies. - Hungry & Driven: Self‑motivated, goal‑oriented, and comfortable in a fast‑paced environment. - Excellent Communication: Strong verbal and written skills; confident presenter capable of influencing stakeholders at all levels. - Negotiation Skills: Skilled at handling objections, structuring win‑win deals, and closing efficiently. Desirable 1. Property Sector Experience: Background in real estate, property management, or lettings is a plus—but not mandatory. 2. London Market Knowledge: Familiarity with London boroughs, HMO regulations, and landlord/investor pain points. 3. CRM Proficiency: Experience with Salesforce, HubSpot, or similar platforms to manage pipelines and client data. What We Offer Competitive Salary + Commission: Uncapped earning potential. Career Progression: Clear pathways into senior leadership or strategic roles. Training & Development: Ongoing sales coaching, industry certifications, and attendance at property events. Team Culture: Collaborative, supportive environment with regular social events and team‑building activities.
Title: Chef for Pan Asian Fusion Restaurant Location: Clapham High Street Employment Type: Full Time or Part Time Salary Range: up to £35,000 Reports To: Head chef/Sous chef Job Summary: We are looking for a skilled and passionate **Chef ** to join our Asian fusion kitchen team. In this role, you will be responsible for managing a specific section of the kitchen (e.g., wok station, cold section, grill, or momo) while maintaining high standards of taste, presentation, and efficiency. You will work closely with the Sous Chef and line cooks to ensure smooth service and consistency in our innovative Asian fusion dishes. Key Responsibilities: - Station Management: Oversee and execute all dishes from your assigned section with precision, speed, and attention to detail. - Food Preparation: Prepare, cook, and plate dishes according to restaurant recipes and standards. - Quality Control: Ensure every dish leaving your station meets taste, texture, and presentation expectations. - Team Collaboration: Assist other kitchen sections when needed and communicate effectively with front-of-house staff. - Inventory & Waste Control: Monitor stock levels for your station, report shortages, and minimize food waste. - Hygiene & Safety: Maintain a clean, organized workstation and follow all food safety and sanitation guidelines. - Training Support: Guide and mentor junior cooks and commis chefs in your section. - Qualifications & Skills: - Experience: At least 2-3 years of experience in a professional kitchen, preferably in Asian or fusion cuisine. - Technical Skills: Strong proficiency in your assigned station (e.g., wok cooking, grilling, or dumpling / momo making). - Team Player: Ability to work efficiently in a fast-paced, high-pressure environment. - Attention to Detail: Keen eye for presentation and consistency in food quality. - Adaptability: Willingness to learn new techniques and contribute to menu development. - Food Safety: Knowledge of proper food handling (ServSafe or equivalent certification is a plus). - Flexibility: Available to work evenings, weekends, and holidays as required. Preferred Qualifications: - Culinary school training or apprenticeship in Asian cuisine. - Experience in a high-volume or upscale restaurant. - Familiarity with both traditional and modern Asian cooking methods. **Benefits (if applicable) - Competitive pay and NEST pension scheme - Staff meals - Opportunities for advancement How to Apply: Submit your resume and a brief cover letter
About Us: We are an exciting, high-volume Mexican restaurant known for bold flavours, vibrant atmosphere, and top-tier hospitality. We are now looking for a talented and passionate Head Chef to lead our kitchen team as we continue to grow and deliver exceptional dining experiences. ** The Role:** As Head Chef, you will be responsible for managing all aspects of the kitchen, ensuring high standards of food quality, consistency, and hygiene. This is a fast-paced, high-volume environment serving up to 300 covers daily, so strong leadership, calm under pressure, and efficient organisation are essential. ** Key Responsibilities:** Lead and manage the day-to-day kitchen operations Ensure consistency and quality across all dishes Oversee food preparation, stock control, ordering, and waste management Recruit, train, and mentor kitchen staff Maintain excellent standards of hygiene and health & safety compliance Work with the management team to develop seasonal and promotional menus Manage kitchen budgets and control food costs effectively ** Requirements:** Minimum 3 years' experience as a Head Chef in the UK, ideally in a high-volume setting Strong background in Mexican cuisine or a proven passion for Latin American flavours Excellent leadership and team management skills Experience in managing a kitchen capable of handling 300+ covers Strong understanding of food safety and kitchen compliance standards Ability to remain calm, efficient, and positive under pressure Creativity and a commitment to quality and innovation ** What We Offer:** Competitive salary and performance-based bonuses Opportunity to shape the menu and influence the direction of the kitchen Supportive management team and a positive working environment Career progression opportunities within a growing brand
Chef – Weekend Role with Growth Opportunity Location: Mac Bae @ The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (Potential to expand as business grows) Experience Required: Minimum 3 years in a professional kitchen About Us: Mac Bae is a fresh Caribbean kitchen with a bold Latin twist, proudly operating inside The Golden Anchor in Peckham/Nunhead. Our signature dishes revolve around rich, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate startup with big goals and even bigger flavours. At Mac Bae, we believe in fostering a respectful, productive, and high-energy environment. We’re committed to building a workplace where team members feel valued and empowered to grow. We take both our food and our customer experience seriously — and we're looking for someone who does the same. Role Responsibilities: Lead the kitchen team during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand vision Ensure consistency in taste, presentation, and food safety standards Oversee inventory, prep, and ordering to keep kitchen operations smooth Train and guide junior staff during service and prep Uphold kitchen hygiene, cleanliness, and organisation Collaborate on menu innovation and specials Maintain a calm, solution-focused attitude in high-pressure situations Who We’re Looking For: Minimum 3 years of experience in a commercial kitchen Strong leadership and time-management skills Passion for bold flavours and modern Caribbean/Latin cuisine High attention to detail and standards of cleanliness Able to work efficiently in a startup environment with limited resources Committed to excellent food and customer experience Positive, team-oriented mindset with a hands-on attitude Why Join Mac Bae? Be a key part of a growing brand with room for creative input Fast-track to Head Chef or leadership positions for the right person No early morning shifts Collaborative and respectful team culture One-month training period to get up to speed with our menu Three-month probation period Paid monthly
Location: Sanderstead, South Croydon Position Type: Full-time/Part-time Shift Patterns: Morning shifts (7:00 am - 4:00 pm) or evening shifts (5:00 pm - 10:30 pm). About Maple Maple is a brand-new, exciting restaurant that’s bringing high quality food and service for brunch, sweet treats, coffee and dinner. With a focus on quality ingredients, innovative dishes, and exceptional service, we’re creating a dynamic environment for both our guests and our team. Join us as we open our doors and build something extraordinary together! The Role We are looking for an enthusiastic and hardworking Kitchen Porter to join our team. As a vital member of the kitchen team, you’ll ensure the kitchen runs smoothly, stays spotless, and is ready to deliver exceptional food service. Key Responsibilities • Maintain the cleanliness of all kitchen areas, including equipment, floors, and workstations. • Operate dishwashers and ensure crockery, cutlery, and equipment are cleaned, dried, and stored appropriately. • Assist chefs by keeping the kitchen stocked with clean equipment and utensils. • Manage waste and recycling efficiently and in line with health and safety standards. • Support the kitchen team during busy service periods, maintaining organization and efficiency. • Perform deep-cleaning tasks as required. What We’re Looking For • A reliable team player with a strong work ethic. • Ability to work flexibly across morning and evening shifts. • Strong attention to detail, ensuring hygiene and cleanliness standards are met. • A proactive attitude, ready to jump in and help wherever needed. • No previous experience necessary – just a willingness to learn and a passion for supporting a busy kitchen. What We Offer • Competitive hourly rate and opportunities for overtime. • Meals on shift. • A supportive, friendly working environment. • The chance to be part of an exciting new restaurant from the very start. • Opportunities for growth and development within the team. Ready to be part of something new and exciting? Apply now and join the team at Maple!
Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!