Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events
Pique is one of London’s leading caterers with a production kitchen in Earlsfield and a popular café in Battersea. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. The role: • Day time, weekday role with occasional weekend day, • The ideal candidate will be responsible for preparing, cooking, and presenting high-quality dishes tailored to the specific needs of our clients., • We are looking for an all rounder who is confident in all areas of the kitchen, from baking to meat preparation., • We expect the candidate to have strong presentation skills and to be able to follow product specs accurately, • Culinary degree or equivalent training preferred., • Strong knowledge of food preparation techniques, flavours, and food presentation., • Experience with menu planning and creating dishes for large-scale events., • Excellent organisational skills to ensure smooth execution., • Ability to work under pressure in a fast-paced environment and meet deadlines., • Confidence with food safety regulations and best practices., • Exceptional attention to detail and creativity., • Strong communication skills Health & Safety Compliance: Ensure all food handling and preparation meets health and safety regulations, including allergen management and safe transportation of food. Level 2 or 3 food hygiene is mandatory.
We are seeking a creative and detail-oriented New Products Developer to join our dynamic team. In this role, you will be responsible for researching, conceptualizing, developing, and launching innovative new products that align with market trends, customer needs, and company objectives. You'll work closely with cross-functional teams including marketing, R&D, production, and supply chain. You’ll be responsible for bringing fresh, exciting, and commercially viable menu items from concept to launch, working closely with operations, marketing, procurement, and franchise partners. Key Responsibilities: 1. Lead and manage the product development program, ensuring alignment with consumer demand and market trends., 2. Drive innovation and creativity in developing new products, with a focus on new trending products and new inovations., 3. Collaborate with cross-functional teams, including marketing, site operations, packaging development, nutrition, and regulatory teams, to deliver robust NPD solutions., 4. Conduct thorough financial and business analysis, including P&L management, pricing, and promotion recommendations., 5. Monitor and analyze external market performance and competitor activity, identifying risks and opportunities for actionable insights., 6. Manage EPD (flavor/variant extensions) innovation projects from concept to launch, including P&L ownership and stakeholder approvals., 7. Develop compelling launch plans and collaborate with sales teams to drive retailer sell-in., 8. Lead below-the-line (BTL) activities such as in-store and shopper marketing, pack design changes, and social media campaigns., 9. Contribute to the development of the annual Winning Plan and long-term brand strategy., 10. Build strong commercial plans in collaboration with sales, category, and commercial planning teams., 11. Establish strong connections with internal stakeholders, including finance, operations, packaging, and R&D teams, to ensure successful market delivery., 12. Manage consumer marketing spend effectively. Requirements: • Proven experience (2–5 years) in product development, ideally in [industry: e.g., food and beverage, cosmetics, tech]., • Strong project management and organizational skills., • Creative mindset with strong problem-solving abilities., • Excellent communication and collaboration skills., • Proficiency in product development tools and software (e.g., CAD, formulation platforms, project tracking tools). Preferred Qualifications: • Experience with sustainability and eco-conscious product development., • Familiarity with regulatory requirements in the relevant industry., • Knowledge of consumer behavior and market research techniques. Why Join Us? • Be part of an innovative, growth-driven company., • Work in a collaborative and supportive environment., • Opportunities for career development and advancement., • Competitive salary and benefits package. To Apply: Send your CV and a brief cover letter.
About Us: We are an exciting, high-volume Mexican restaurant known for bold flavours, vibrant atmosphere, and top-tier hospitality. We are now looking for a talented and passionate Head Chef to lead our kitchen team as we continue to grow and deliver exceptional dining experiences. The Role: As Head Chef, you will be responsible for managing all aspects of the kitchen, ensuring high standards of food quality, consistency, and hygiene. This is a fast-paced, high-volume environment serving up to 300 covers daily, so strong leadership, calm under pressure, and efficient organisation are essential. Key Responsibilities: Lead and manage the day-to-day kitchen operations Ensure consistency and quality across all dishes Oversee food preparation, stock control, ordering, and waste management Recruit, train, and mentor kitchen staff Maintain excellent standards of hygiene and health & safety compliance Work with the management team to develop seasonal and promotional menus Manage kitchen budgets and control food costs effectively Requirements: Minimum 3 years' experience as a Head Chef in the UK, ideally in a high-volume setting Strong background in Mexican cuisine or a proven passion for Latin American flavours Excellent leadership and team management skills Experience in managing a kitchen capable of handling 300+ covers Strong understanding of food safety and kitchen compliance standards Ability to remain calm, efficient, and positive under pressure Creativity and a commitment to quality and innovation What We Offer: Competitive salary and performance-based bonuses Opportunity to shape the menu and influence the direction of the kitchen Supportive management team and a positive working environment Career progression opportunities within a growing brand