About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Part-Time Paralegal / Family Law Intern (Flexible, Remote/Hybrid) I am a litigant in person seeking ongoing support in a family law matter. I am looking for a part-time paralegal or family law intern who can assist me with case-related tasks and communication. About the Role Managing and drafting communications with my ex-partner. Assisting with case documents, filings, and correspondence. Providing general support in family law proceedings. Estimated workload: 10–15 hours per week (flexible). Who I’m Looking For Law student, trainee, or qualified paralegal with an interest or experience in family law. Strong written communication skills. Reliable, organised, and discreet. Comfortable working independently. What’s Offered Hourly rate to be discussed, depending on experience. Sponsorship visa could be offered for the right candidate. Option to be paid hourly or added to payroll through my IT company. Flexible working arrangements (remote, hybrid, or occasional in-person). Valuable experience in family law practice. This role is ideal for someone looking to gain hands-on experience in family law while working flexibly around studies or other commitments. If you are interested, please get in touch with a brief introduction and your availability.
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Job Summary: We are seeking a detail-oriented and analytical IT Quality and Testing Professional to join our IT team. This role is responsible for ensuring the quality and functionality of software applications through the design and execution of test plans, identification of bugs, and collaboration with development teams to resolve issues. The ideal candidate will have strong problem-solving skills, an eye for detail, and a solid understanding of software testing methodologies. Key Responsibilities: Develop, document, and execute detailed test cases, test scripts, and test plans for various software applications. Perform functional, regression, integration, system, and user acceptance testing. Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure quality is built into the development process. Identify, log, and track defects using bug tracking tools (e.g., JIRA, Bugzilla). Conduct root cause analysis of defects and recommend solutions or preventative steps. Participate in sprint planning and reviews within Agile or other SDLC frameworks. Design and implement automated testing solutions (if applicable). Maintain documentation of testing processes and quality metrics. Support the release process through validation of build readiness and deployment testing. Computer Games Testing: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience in software quality assurance and testing. Strong knowledge of software QA methodologies, tools, and processes. Experience with both manual and automated testing techniques. Familiarity with testing tools such as Selenium, JUnit, TestNG, LoadRunner, or similar. Proficiency in test management tools (e.g., TestRail, Zephyr). Excellent analytical, problem-solving, and communication skills. Ability to work both independently and in a team-oriented, collaborative environment. Familiarity with Agile/Scrum development processes. Employment Type: Full-time Location: On-site / Hybrid / Remote (as per company policy)
Support Is Us is a dedicated and compassionate adult mental health supported accommodation provider. We offer a safe, supportive, and person-centred environment for adults aged 18+ living with mental health conditions. Our mission is to empower residents to regain independence, improve well-being, and move towards a more fulfilling and stable future. ⸻ Job Summary: We are seeking committed and empathetic Support Workers to join our growing team. You will play a vital role in providing day-to-day practical and emotional support to individuals with mental health needs. This includes supporting residents with their recovery goals, daily living tasks, and promoting positive mental health in a safe and respectful environment. ⸻ Key Responsibilities: • Build trusting, professional relationships with service users, • Support individuals in managing mental health and promoting independence, • Assist with daily living activities such as personal care, budgeting, medication prompts, and cooking, • Encourage and support engagement in social, educational, or work-related activities, • Monitor and record progress, updating care and support plans as needed, • Respond appropriately to risk, safeguarding concerns, or crisis situations, • Work collaboratively with professionals such as social workers, GPs, and mental health teams, • Experience working with adults with mental health conditions (preferred but not essential), • NVQ Level 3 in Health and Social Care (or willingness to work towards it), • A caring, resilient, and non-judgmental attitude, • Strong communication and teamwork skills, • Ability to work flexible hours, including weekends or nights, • Understanding of safeguarding and risk management
Job Title: Business Development Manager – Heating & Plumbing Company: Emergency Heating and Plumbing Location: Wembley, London Job Type: Full-time Experience Required: 5+ years in Business Development (Heating & Plumbing industry) Full Job Description About Us: Emergency Heating and Plumbing is a fast-growing company dedicated to providing high-quality services across residential and commercial sectors. We are currently seeking a Business Development Manager to help drive our expansion, develop strong client relationships, and grow our brand across the region. Key Responsibilities: Proactively seek and develop new business opportunities through cold calling, emails, LinkedIn, and networking. Build and maintain strong relationships with both new and existing clients. Provide tailored quotations and proposals to prospective customers. Manage sales cycles from lead generation to close. Collaborate with internal teams to deliver outstanding customer experiences. Deliver presentations and product/service demonstrations as required. Monitor and report on market trends, customer feedback, and competitor activity. Take a hands-on approach to responding to enquiries and converting leads into sales. Maintain accurate sales records and reports to track KPIs and performance. What We're Looking For: Minimum 5 years of experience in business development, specifically in the heating and plumbing industry (required). Proven track record of growing sales and customer bases within this sector. Strong communication and interpersonal skills – both in person and over the phone. Confident, proactive, and able to build long-term customer partnerships. Comfortable working independently and within a collaborative team. Excellent telephone manner and attention to detail. Degree in Business, Marketing, or related field is preferred but not essential. Strong IT skills; proficient in CRM systems, email outreach, and Microsoft Office. Full UK driving licence is essential. Why Join Us? Be a key player in a growing and ambitious company. Competitive salary + commission and performance-based incentives. Supportive and collaborative work culture. Opportunities for professional development and career progression. How to Apply: Submit your CV and a short cover letter outlining your experience and why you're the right fit for this role.
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process, • Provide exceptional service both face-to-face and over the phone, • Oversee administrative tasks related to sales and customer records, • Coordinate custom vehicle orders and aftersales requests, • Handle post-sale support, ensuring ongoing client satisfaction, • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred), • Excellent English communication skills – both written and verbal, • Well-organised, with a strong attention to detail, • Confident, polished, and customer-focused, • Able to manage multiple tasks in a fast-paced environment