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Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - Up to £16ph About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business.
Nursery Manager to oversee a nursery in London Borough of Haringey. Come and join a small family run nursery!! Our client provides children aged from 3 months to 5 years old with educational and fun learning and development activities. Our client offers both full and part time day care, catering to individual requirements. We are recruiting a very experienced and dedicated Nursery Manager to oversee the daily operation of our client’s nursery working with a motivated and experienced team. Do you have a passion for early childhood education? Do you have strong leadership skills? Proven experience in childcare or nursery management. Can you communicate effectively with parents, staff, and children? Can you provide leadership and guidance to nursery staff? Do you have the experience in ensuring a safe and nurturing environment for all children in the nursery. Can you drive the overall success of the nursery by managing staff, programs, and resources effectively? Have you got experience in developing and implementing age-appropriate curriculum and activities for children? IF YOU HAVE ANSWERED “YES” THEN WHY DON’T YOU APPLY TODAY. Is it time for a new challenge? Requirements: Bachelor’s degree in early childhood education or related field preferred. Proven experience in childcare or nursery management. Strong communication skills in English. Ability to lead and motivate a team. Knowledge of nursery best practices and regulations. Diploma of Higher Education (preferred) Nursery: 4 years (preferred) Nursery experience: 4 years (preferred) Childcare: 4 years (preferred) Management: 2 years (preferred) What we offer · £38,000.00-£45,000.00 per year · Mon to Fri · Health & wellbeing programme · On-site parking · Driving Licence (preferred) but not essential
Laravel Developer Responsibilities Discussing project aims with the client and development team. Designing and building web applications using Laravel. Troubleshooting issues in the implementation and debug builds. Working with front-end and back-end developers on projects. Testing functionality for users and the backend. Ensuring that integrations run smoothly. Scaling projects based on client feedback. Recording and reporting on work done in Laravel. Maintaining web-based applications. Presenting work in meetings with clients and management. Create, test, and maintain web-based applications using Laravel Framework. Work with members of the other teams to design, develop, and implement software solutions. Implement and manage the entire web application development lifecycle, from conception to delivery and post-launch maintenance. Write clean, efficient, and well-documented code. Make use of back-end data services and support the growth of current data services API. Effectively communicate all project updates, evaluations, suggestions, schedules, and technical and procedural difficulties. The development procedure, architecture, and similar information should all be documented. Requirements & Skills Troubleshoot and debug software issues. Continuously improve software quality and performance. Keep up with the latest web development technologies and trends. roven work experience as a Laravel Developer or similar role Strong knowledge of PHP, Laravel Framework, and MySQL Knowledge of HTML, CSS, JavaScript, and jQuery front-end technologies Experience with RESTful APIs, Git, and Agile development methodologies Excellent problem-solving and analytical skills A keen eye for detail and the flexibility to operate well under pressure Bachelor's degree in Information Technology or a related field
Full job description Calling all Wich Makers! Which Wich Superior Sandwiches, the highly successful US fast-casual Superior Sandwich operator with over 300 locations worldwide is expanding its UK footprint! We care about our people and we’re looking for more great people to join us on our UK journey. We have Full-time and Part time Team Member and Supervisor vacancy in our Central St-Giles location. As a Team Supervisor you will be provided with an extensive training period which would prepare you to deliver the Which Wich “Vibe” and a superior customer experience. Position Objectives: (Supervisor) Make superior sandwiches in a clean, freindly and vibacious environment while delivering excellent guest service Perform managerial duties in the absence of direct line Manager Profile attributes/Job Responsibilities: Act as Manager On Duty in the absence of GM and/or AGM Stock Control, ordering and goods receipt Maintaining high level of cleanliness and brand standards at all times Adhere to safety and hygiene regulations at all times Superior Guest Service Honesty, Reliability and Punctuality Tenacity Friendly and Enthusiastic High quality Service Minded Flexibility Teamwork Skills/Qualifications: Preferred to have foodservice experience Must possess basic math skills Must have basic computer skills and fundamentals Must read, communicate and understand English from a guest service point of view and also as it relates to the job and safety regulations Must be able to follow directions Job Type: Full-time, Part-Time If you have a relevant supervisor/team leader experience in Fast Casual, QSR, Food Retail or Casual Dining get in touch now! Part-time hours: 10-30 per week Full-time hours: >30 hours per week Job Types: Full-time, Part-time, Contract, Permanent Position Objective: (Team Member) Make superior sandwiches in a clean, freindly and vibacious environment while delivering excellent guest service Profile attributes/Job Responsibilities: Superior Guest Service Honesty, Reliability and Punctuality Tenacity Freindly and Enthusiastic High quality Service Minded Flexibility Teamwork Skills/Qualifications: Preferred to have foodservice experience Must possess basic math skills Must have basic computer skills and fundamentals Must read, communicate and understand English from a guest service point of view and also as it relates to the job and safety regulations Must be able to follow directions Job Type: Full-time, Part-Time Apply now! Part-time hours: 10-45 per week Job Types: Full-time, Part-time, Permanent Job Types: Full-time, Part-time, Permanent Pay: £11.00-£13.00 per hour Expected hours: 10 – 40 per week Benefits: Company pension Discounted or free food Employee discount Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We are looking for a Floor Manager who is passionate about wine, to join our crew at Hyde London City. Reporting to the Restaurant Manager, the Wine Lead Floor Manager will be responsible for the overall wine program and supporting the daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What you’ll do… Run the show for our wine program and keeping the list up to scratch. Taking charge of wine service on the floor and behind the bar, making sure the team nails every step of service. Suggesting food and wine pairings to the team and guests, monitoring service quality and interacting with guests to ensure satisfaction. Teaming up with the culinary team on menus, service, and product availability. Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques. Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting. Supporting the Restaurant Manager with Food & Beverage stock; ordering and stock take. Being the wine guru, leading on wine training and supporting for food and beverage. Handling the cash flow and making sure our revenue reports are in line with hotel standards. Team’s scheduling. Ensuring the restaurant/bar area are Health and Safety compliant for each shift. Responsible for the safe opening and closing of the restaurant. Qualifications3 years’ experience in R&B, with wine experience. You understand hospitality, it’s in everything you do. WSET Level 1 qualified. Personal licence holder, WSET Level 2 or 3, desirable. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Our story Norlake Hospitality Limited is a London based owner and developer of unique hospitality properties and experiences around the world. The group owns eight trading hotels, operating under The Hoxton brand in the UK, Europe and USA, a private members club in Mayfair as well as the landmark Gleneagles Hotel in Scotland. In addition to these, there is another member club & SPA recently opened in London. Once stabilized, these all put together will bring the market value of the owned assets to around $2.5bn with annual Group revenues in excess of $500m. Our sites are operated by third-party managers, with the majority falling under the remit of Ennismore, who is a world leading lifestyle hospitality brand. Both Ennismore and Norlake started their journeys together in 2012 when Norlake purchased its first hotel in London (Hoxton Shoreditch) and Ennismore was created to manage the site. Whilst Ennismore and Norlake have different ownership structures, the two companies have been close partners ever since and each are a fundamental part of the others business. The role The role sits in the finance team, reporting into the Finance Director, and responsible for the group reporting to both internal and external stakeholders. What you’ll do… ● Responsible for managing the monthly and annual consolidation process for The Hoxton & Gleneagles groups to ensure key information is provided to our internal and external stakeholders in accordance with agreed timetables. ● Manage the annual audit for the Group, including preparation of the statutory accounts and dealing with the group auditors ● Responsible for maintaining various group related deliverables including but not limited to Acquisitions, Disposals, consolidation, Fair valuation, cash flow etc ● Contribute to the ongoing process of improving the quality of key information to internal and external stakeholders. ● Leading implementation & ongoing maintenance of new accounting systems. ● Prepare briefing papers on commercial and accounting issues. ● Responsible for day-to-day accounting & audit of Parent/ Holding Company ● Management of Group Reporting Accountant. ● Ad hoc project work, as per need What we’re looking for… ● Minimum 4 to 5+ years Qualified ACA or ACCA ● Previous experience with global, multi-currency consolidations in line with UK GAAP/IFRS; you’ve been involved in delivering group monthly, quarterly and annual management and statutory financial reporting and an external audit process ● Technical proficiency in UK GAAP (FRS 102) ● Experience of managing relationships and working closely with other accounting departments ● Strong Excel Skills ● Self-starter with ability to work on own initiative and get the job done ● Continuous learner always looking to improve on the status quo ● Competent communicator of financial information to non-finance persons What’s in it for you… ● Competitive salary and bonus ● 22 days holiday (and bank holidays) ● Private medical insurance and life assurance ● Opportunities to develop and grow in a fast-paced work environment ● Pay Day Lunch
Future Connect is a dynamic Training and Recruitment company dedicated to delivering exceptional service and innovative solutions to our clients. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Accounts Assistant Apprentice. This role offers an exciting opportunity for professional growth and development in the field of accounting. Job Description: The Accounts Assistant Apprentice will play a crucial role in supporting the finance department with various accounting tasks and ensuring the smooth operation of financial processes. The ideal candidate will have a strong aptitude for numbers, excellent organizational skills, and a proactive approach to problem-solving. Responsibilities: - Assist with day-to-day accounting tasks such as accounts payable, accounts receivable, and general ledger entries. - Process invoices, expense reports, and other financial documents accurately and in a timely manner. - Reconcile bank statements and credit card transactions to ensure accuracy and completeness. - Assist in preparing financial reports, including balance sheets, income statements, and cash flow statements. - Maintain accurate and up-to-date financial records and documentation. - Assist with payroll processing and related tasks as needed. - Respond to inquiries from vendors, clients, and internal stakeholders regarding billing and payment issues. - Collaborate with team members to streamline processes and improve efficiency within the finance department. - Support month-end and year-end close processes by preparing journal entries and performing reconciliations. - Assist with ad hoc projects and tasks as assigned by management.
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
This is an exciting opportunity for an experienced mechanic / mot tester to join our well established, busy and growing business. There is room for growth within the role and opportunities to progress. Responsibilities include: - Perform routine maintenance and repairs on vehicles and equipment - Diagnose and troubleshoot mechanical issues - Repair or replace faulty components, such as engines, transmissions, brakes, and suspension systems - Conduct inspections and perform preventative maintenance tasks - Keep accurate records of all repairs and maintenance work - Opening and closing procedure (depending on shift pattern) - Talking to customers and clearly communicating information relating to their vehicle. Requirements: - Proven experience as a mechanic or similar role - Strong mechanical knowledge and aptitude - Proficiency with power tools and hand tools - Ability to read and interpret technical manuals and diagrams - Excellent problem-solving skills - Attention to detail and accuracy in work - Physical stamina to perform tasks that may require heavy lifting or working in awkward positions Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be required as assigned by management. Note: Salary is subject to experience and expertise. Please submit your resume highlighting your relevant experience and qualifications for consideration. Job Types: Full-time, Permanent Pay: £25,000.00-£35,000.00 per year Benefits: Company pension Employee discount On-site parking Schedule: Monday to Friday Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Licence/Certification: level 3 in vehicle maintenance and repair (preferred) Driving Licence (preferred) Work Location: In person
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Location: Friern Barnet Road, LB of Barnet. Salary: - £15.50 per hour plus paid Induction (Hourly rate paid between 08:00 – 10:00pm.) - Night Shift Flat Rate £120.00 (Night shift flat rate paid between 10:00pm – 08:00am) Hours are negotiable - Monday to Sunday on a shift rota basis. Shift Patterns: 8am – 8.30pm, 8am – 4.30pm, 4pm – 8.30pm, 8pm overnight to 9am. Employment Type: Fulltime, part-time, bank basis. Overview We are looking for Residential Child and Family Assessment Support Workers for Ty Connections III Residential Family Assessment Centre – located in the LB of Barnet. We are looking for talented professionals who can provide a positive living experience for the family’s resident, where compassion and innovation meets quality and expertise, dedicated to safely uplifting our most vulnerable families navigating complex journeys into parenthood. About us Ty Connections III - provides a holistic, nurturing environment where parents are supported every step of the way, with specialized services designed to meet each parent’s individual needs. From personalized counselling sessions to skill-building workshops to maximise their capacity to manage risks, we are committed to fostering a sense of confidence and capability in every parent using our services. And for the little ones? Innovative engaging activities and educational programs await, ensuring a vibrant and enriching learning experience for children of all ages. About the role You will work as part of a ‘team around the family’ where every family is supported, empowered, and guided towards a brighter future. We do this together, ensuring that every family receives the resources, care and understanding they require and deserve, whilst evidencing their capacity to change and safely parent their child. In addition, you will work in partnership with wider family groups and carers of children, Social Workers, and other outside agencies, as required. About you You will be: Committed to working with Families and their Children within a residential setting, redefining what it means to thrive in the face of challenges. Have appropriate knowledge and experience of working with Families and children and committed to training and continued professional development. Be creative and able to use your own initiative whilst working in a complex and challenging environment. Enthusiastic and highly adaptable to changing circumstances. In addition, you should possess good written, IT and communication skills. Ideally, although not essential, you should have a relevant qualification (NNEB/QCF /NVQ 3 in Care ) and experience of working in a social service-related setting (including voluntary work.) Other information You will be required to apply for a DBS at an enhanced level. Our values We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy. By joining Ty Connections III, you can expect: - A fair and inclusive culture. - The chance to really make a difference to those around you. - Health and well-being initiatives including an Employee Assistance Programme. - Ongoing support, and the opportunity to develop and progress in your career with us. - Ty Connections is committed to equal opportunities policies and action to ensure that the best candidates for any post are appointed irrespective of gender, sexual orientation, age, marital or civil partnership status, disability, race, colour, ethnic or national origin, religion or creed.
1. Keeping the kitchen clean When you're a commis chef, one of your core duties is to keep the kitchen clean. You tidy up after other chefs and keep your section clean. You focus on maintaining food hygiene and health and safety standards in the kitchen at all times. This reduces the chance of food becoming contaminated, which can lead to food poisoning and sickness among customers and have a devastating impact on the business. It also reduces the risk of slips and falls among the kitchen staff. 2. Preparing and cooking food Another key duty of a commis chef is to prepare and cook the food. While you don't invent recipes, you follow the chef de parties' instructions and perform various food-related tasks. This might involve peeling and dicing vegetables, marinating meats and cooking various components of dishes. It provides a wonderful opportunity to hone your skills, as you learn culinary tips and tricks at the various sections you maintain. Related: 3. Measuring ingredients Commis chefs measure the ingredients required at their sections and often arrive early to do this. Doing it well ensures the other chefs have all the necessary ingredients to create their dishes. This work provides valuable insight into the various components of different meals, which is essential learning for future head chefs. 4. Rotating stock Another commis chef duty is controlling and rotating stock. To do this effectively, it's important to know exactly what ingredients are available in the kitchen and their expiration date. Regular stock rotation reduces the chance that food will go to waste and ensures ingredients are in the best condition when they're needed for use. 5. Helping with deliveries Commis chefs help with stock deliveries. This may involve early starts, as you might have to receive deliveries. There's a place for everything in a professional kitchen, so you unpack the stock carefully and put every item where it should be. This task helps you understand how a commercial kitchen operates, what items the kitchen needs on a daily or weekly, and which items are more seasonal. It also provides insight into the business side of the kitchen. Related: 12 tips for starting a new job and making a good impression Commis chefs skills Being a commis chef can be busy and demanding. Here are some skills and traits that can help you succeed: Work ethic: Commis chefs work long hours in a busy, sometimes hectic, environment. Good communicator: When you work as a commis chef, you work as part of a team. It's important that you can receive instructions correctly and communicate with the other chefs and kitchen staff effectively. Calm under pressure: Commis chefs often have several tasks, so it's important to remain calm during high stressed times. Quick learner: Commis chefs are constantly learning, so it helps if you're a quick learner. As you move from section to section, you're exposed to new skills and techniques, and you're expected to pick them up fast. Food lover: When you work as a commis chef, you're surrounded by food all day and you're involved in its preparation. So, it helps if you're a food-lover who's passionate about quality food, ingredients and recipes. Meticulous: Commis chefs measure ingredients and portion sizes and do it precisely. If you have a meticulous nature and pay close attention to detail, a commis chef position could be the ideal role for you.
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
Our team members are the reason our guests keep coming back for more. Always ready with a smile. Forever part of the family. Take your career to the next level at Gugsu. we enjoy a hugely loyal following thanks to the quality and consistency of our fantastic food. Team Members in Gugsu Restaurants are: • Warm and charming • Confident • Passionate about great food and service • Dedicated to the details We invest in our teams, providing industry-leading training that will enable you to progress as a Waiter or Waitress. And then there are the perks: • Learning and Development programme • Unrivalled career opportunities • Performance-related incentives • Restaurant discounts • Childcare voucher scheme • Long service gifts, and more! Our Restaurant is inspired by the modern bistros of Thailand/China . It starts with authentic Fusion Thai/Chinese cuisine in a relaxed ambience. It means the finest attention to detail, from prep to plate. Let’s deliver the extraordinary. Become a Team member. & Expect more from GUGSU.
Our Waiters & Waitresses are the reason our guests keep coming back for more. Always ready with a smile. Forever part of the family. Take your career to the next level at Gugsu. we enjoy a hugely loyal following thanks to the quality and consistency of our fantastic food. Team Members in Gugsu Restaurants are: • Warm and charming • Confident • Passionate about great food and service • Dedicated to the details We invest in our teams, providing industry-leading training that will enable you to progress as a Waiter or Waitress. And then there are the perks: • Learning and Development programme • Unrivalled career opportunities • Performance-related incentives • Restaurant discounts • Childcare voucher scheme • Long service gifts, and more! Our Restaurant is inspired by the modern bistros of Thailand/China . It starts with authentic Fusion Thai/Chinese cuisine in a relaxed ambience. It means the finest attention to detail, from prep to plate. Let’s deliver the extraordinary. Become a Waiter or Waitress. Expect more from GUGSU.
Are you dedicated to making a positive difference in the lives of others? Do you have a compassionate heart and a desire to support individuals in need? If so, we have an exciting opportunity for you! Our organization is seeking caring and empathetic individuals to join our team as Care/Support Workers. If you're ready to provide essential care and support to those who need it most, we want to hear from you. Job Description: As a Care/Support Worker, you will play a vital role in assisting individuals who may require support due to aging, disability, illness, or other challenges. Your duties will include, but are not limited to: Providing personal care and assistance with activities of daily living, such as bathing, dressing, grooming, and toileting Assisting with mobility, including transferring and positioning individuals safely Administering medications and following care plans as directed by healthcare professionals Offering companionship and emotional support, and actively engaging clients in social activities Supporting individuals with meal preparation, feeding, and nutrition management Helping clients maintain a clean and safe living environment by performing light housekeeping tasks Documenting care provided and communicating any changes or concerns to the appropriate parties Requirements: Previous experience in caregiving, healthcare, or a related field is preferred but not required Compassionate and patient demeanor with a genuine desire to help others Excellent communication and interpersonal skills Ability to work effectively both independently and as part of a team Reliable and responsible nature with a commitment to providing high-quality care Flexibility to adapt to changing needs and schedules Willingness to undergo background checks and relevant training/certifications Benefits: Competitive hourly wage or salary, depending on experience and qualifications Flexible scheduling options to accommodate work-life balance Opportunities for professional growth and career advancement within the organization Ongoing training and support to enhance your skills and knowledge Rewarding work that makes a meaningful difference in the lives of individuals and their families Employee assistance programs and benefits packages
We are seeking a highly skilled and versatile IT Consultant to join our team. The ideal candidate will possess expertise in network infrastructure, report generation, and exceptional communication skills. As an IT Consultant, you will play a critical role in providing strategic guidance, technical expertise, and innovative solutions to our clients. Responsibilities: 1. Collaborate with clients to understand their business objectives, IT needs, and challenges, and provide tailored recommendations and solutions. 2. Conduct comprehensive assessments of clients' IT infrastructure, network systems, and processes to identify opportunities for optimization, enhancement, and cost reduction. 3. Develop and implement strategic IT plans, roadmaps, and initiatives aligned with clients' business goals and objectives. 4. Design, deploy, and manage network infrastructure solutions, including routers, switches, firewalls, VPNs, and wireless networks, to ensure reliability, performance, and security. 5. Generate insightful reports, presentations, and documentation summarizing findings, recommendations, and project progress for clients and stakeholders. 6. Provide ongoing support, guidance, and troubleshooting assistance to clients, resolving technical issues, and ensuring the smooth operation of IT systems and networks. 7. Stay updated on emerging technologies, trends, and best practices in IT consulting, network architecture, cybersecurity, and report generation. 8. Collaborate closely with internal teams, vendors, and partners to deliver high-quality solutions and services that exceed client expectations. 9. Cultivate strong client relationships through effective communication, responsiveness, and a customer-centric approach. Requirements: 1. Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree or relevant certifications (e.g., CCNA, CCNP, ITIL, PMP) is a plus. 2. Proven experience as an IT Consultant, Network Engineer, or similar role with a focus on providing strategic IT guidance, network solutions, and consulting services.
About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.