Operations & Production Director
21 hours ago
Stafford
Operations & Production Director Location:Stoke-on-Trent Make your application after reading the following skill and qualification requirements for this position. Job Type:Full-time Working Hours:8:00 am 5:00 pm, with a 30-minute break Salary:£55,000 £65,000 per annum Our client is a leading design and build partner delivering high-quality exhibitions, interiors, and brand experiences through fully integrated, in-house production. Whats In It For You • Full ownership across production, planning, warehouse, logistics, and facilities, • Opportunity to build a truly best-in-class operational function, • Auto-enrolment Workplace Pension The Peoples Pension:Automatic enrolment into a workplace pension to help you save for retirement. Envisage contributes 3% of qualifying earnings (£6,240£50,270 per year before tax), • Health Cash Plan Healthshield: Cashback on everyday healthcare costs including dental, optical, physiotherapy, and more. Dependents covered for free; claims usually paid within 5 days, • Life Cover:Employee life insurance paying 1x your annual salary, with access to additional services such as GP24 (24/7 health experts), employee assistance programme, funeral planning, bereavement and probate support, • Birthday Holiday:Take your birthday as a paid day off (or the next working day if it falls on a weekend/public holiday) Essential • Proven experience in a senior operations or production leadership role within:, • Exhibition/event build, • Interior fit-out / commercial interiors, • Manufacturing / bespoke joinery, • Demonstrable experience managing project-based production environments with multiple concurrent projects, • Strong track record of delivering projects on time and on budget, • Experience managing production teams, workshop environments, and multi-disciplinary teams (joinery, graphics/scenic, logistics/installation), • Strong experience in production planning, scheduling, and resource management across multiple departments, • Ability to balance resource allocation, manage capacity, and resolve bottlenecks, • Strong commercial mindset with experience managing project budgets, cost control (materials, labour, subcontracting), and margin performance, • Experience tracking estimated vs actual costs, labour efficiency, and cost-to-complete, • Strong understanding of production workflows, technical drawings, manufacturing processes, and materials, • Experience overseeing workshop operations, warehouse/logistics, and site delivery, • Experience managing operational facilities, including machinery, plant, equipment, and site layout, • Strong understanding of health & safety, compliance, and statutory obligations, • Strong leadership skills with the ability to build high-performing, accountable teams, • Highly organised, methodical, proactive, and solutions-focused, • Excellent communicator across all levels, • Experience within a full in-house production environment, • Familiarity with SolidWorks or similar CAD systems, • Experience working within ISO-certified environments (9001 / 14001), • Lead the end-to-end delivery of all project-based production from design handover to installation, • Own the full operational lifecycle, including manufacturing, warehouse coordination, logistics, and final delivery, • Own production planning, scheduling, and resource allocation across all live and upcoming projects, • Ensure projects are delivered on time, on budget, and to the highest quality standards, • Lead all workshop operations, including CNC, joinery, scenic, paint, graphics, and finishing, • Oversee warehouse operations, including goods in/out, picking, packing, storage, and asset tracking, • Ensure accurate stock control, inventory management, and efficient dispatch, • Oversee logistics, load planning, and installation readiness, • Ensure all projects leave the warehouse complete, checked, and ready for installation, • Drive quality control, snagging, and final sign-off processes, • Take full ownership of production-related project costs (materials, labour, subcontracting, logistics), • Monitor labour utilisation, material usage, cost-to-complete, and margin performance, • Work closely with Commercial and Project teams to validate budgets and manage performance, • Own and improve operational workflows, production processes, and SOPs, • Lead structured production planning and coordination, • Implement lean processes to improve efficiency and reduce waste, • Manage site and facilities, including workshop, warehouse, yard, and office environments, • Oversee maintenance of machinery, plant, and equipment, • Lead site improvements, layout optimisation, and operational flow, • Lead health & safety standards, RAMS, and compliance (including ISO 9001 / 14001), • Build and lead high-performing teams across production, warehouse, and logistics