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Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Monitor system performance and coordinate troubleshooting if needed.

Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK &l

The position requires a bachelor's degree and over six years of experience in a similar function, with a strong grasp of ITIL practices and customer service excellence. This is a full-time opportunity with a focus on supporting customer needs 24/7. A leading global healthcare provider in the East Mi

Where needed, the Service Delivery Manager will also be expected to share expertise with those internal stakeholders that work with our suppliers, helping to ensure continued provision of service that is fast, efficient, and of excellent quality, and that any problems that arise are resolved as quic

Understand FM Service Delivery concepts with the ability to explain this effectively to management or cross-functional teams. An experienced professional, commercially aware with broad technical knowledge and understanding of Facilities Service Delivery and Performance Management. Workplace Resource

A well-established technology-focused business in Greater London is seeking an experienced IT Project Manager. The individual should be Prince 2 accredited and have experience managing mid-sized projects with budgets between £200k-£500k. Offering a competitive salary of up to £68,000, this is an

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training. Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams. Stay up to

A reputable insurance company in London seeks an experienced IT Project Manager to support IT project delivery. You will oversee project management from planning to execution, ensuring successful delivery within budget and time. With the right to work in the UK, you will work closely with stakeholde

Key Words: Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. As the Delivery Manager focusing on system implementation and service ma

A global insurance leader seeks a Multinational Service Delivery Manager in Greater London to enhance operational capabilities and improve service delivery. This position offers the opportunity to work with large clients across various product lines globally, requiring significant experience in proc

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

Ciena Corporation is seeking a Partner Manager for the EU & UK region to oversee service partner relationships and ensure delivery performance. Responsibilities include managing service level agreements and leading partner business reviews.

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

A leading educational services provider in Greater London seeks a Project Manager to drive business growth and operational excellence across international programmes. The role involves managing project teams, leading client interactions, and ensuring the effective delivery of solutions. A comprehens

A leading heritage brand in the United Kingdom is seeking an Ecommerce Service Delivery Manager to oversee service delivery across their digital ecosystem. Successful candidates will have experience in service delivery, cloud technologies, and ecommerce platforms, along with a solid understanding of

Ensuring delivery aligns with client contracts, licensing, and capability boundaries. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Supportive, ambitious team with autonomy and growth opportunities.

Familiarity with AI tools will be beneficial. This role involves driving delivery, managing priorities, and ensuring successful execution in a dynamic, fast-paced environment. A leading consumer technology company in Greater London is seeking a Senior Product Manager for a 6-month contract role to t

The role is open to all applicants with a proven record of operational delivery and service management, or those wishing to progress their career with experience of staff management, service improvement and operational delivery. This position will be responsible for the day-to-day operational delive

Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. A people person with the ability to enjoy others company and build relationships with people at all levels. Use our support systems to produce regular service reports and quality documentat

The ideal candidate will have extensive experience in service delivery within broadcast technology, strong incident management skills, and a proven track record of collaborating with internal teams to implement effective solutions. All is looking for an Operations Manager in London to oversee channe

High level of organisation, with the ability to manage parallel priorities across time zones. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficiently, and in alignment with business priorities. Partner with team leads to adjust priorities and sequencing ba

NXA Talent is looking for an experienced IT Programme Manager to lead the delivery of critical technology initiatives in a logistics environment. This senior role requires strong leadership, extensive logistics and WMS experience, and the ability to drive large-scale programmes from conception to de

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, an

Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery. Experience as a Service Delivery Manager or similar, with Agile experience. Coordinate delivery through outsourced teams without direct line management responsibility.

As Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of services to meet customer expectations and contractual obligations. Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of

DWP Digital is seeking an IT Service Manager to join their team in Blackpool, England. Ideal candidates will have significant experience in service management, specifically within the ITIL framework. The compensation includes a competitive salary of £38,772 and excellent benefits, including a civil

A leading independent technology partner is seeking a Service Delivery Manager to oversee managed services in data centres for major clients. Responsibilities include managing staff, ensuring compliance with service quality, and maintaining strong client relationships. The ideal candidate will have

As our SAP Service Delivery Manager, you’ll take full ownership of service delivery for a single, strategic customer. You’ll need to be comfortable switching between conversations with senior executives and deep operational discussions with architects and delivery teams. Lead the transition from

This position requires 2+ years of experience in a related role, familiarity with MSPs, and strong skills in communication and time management. A leading Managed Service Provider in the UK is seeking an organized Operations & Service Support Coordinator.

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. Competitive compensation, global exposure, and the opportunity to shape operating excellence.

This role will lead the delivery of high-quality IT services, manage supplier performance, and ensure a reliable IT support system for the organization. WSET is looking for an IT Service Delivery Manager in Greater London. The ideal candidate will have experience in managing third-party service prov

A growing software and technology consultancy seeks a Senior Service Delivery Manager with experience in MSP environments. The position offers a competitive salary up to £85k and a pension, with a hybrid work pattern. The role involves managing an account on the Isle of Grain, ensuring client satis

Minimum 3 years’ experience in an operational delivery role within IT/managed services. Monitor service quality metrics and contribute to enhancements in delivery tooling and process playbooks. Cybanetix is a fast-growing UK cybersecurity specialist providing managed security, advisory, and compli

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package, and so much more! If you believ

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

This fixed‑term contract provides the additional delivery capacity needed to support this defined period of high‑demand work, enabling the organisation to bring in specialist skills for time‑bound upgrades and remediation without creating long‑term cost commitments. Coordinate and collaborat

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A global finance firm is seeking an experienced Project Manager to oversee multiple complex IT projects with budgets ranging from £1m to £3m. The successful candidate will ensure these projects meet business and technical requirements within set timelines and budgets. If you're passionate about pr

A technology consultancy in Greater London seeks a highly experienced Senior Project Manager to lead the end-to-end delivery of complex, multi-discipline technology projects, including AV and IT infrastructure. Key responsibilities include managing project budgets, guiding stakeholder meetings, and

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

HM Revenue & Customs is seeking an IT Delivery Manager to oversee the delivery of complex technical projects. This role involves managing project delivery plans, financial forecasting, and coaching team members in Agile and Delivery Management practices. Successful candidates will demonstrate prior

A financial software company in Greater London seeks a Cloud Service Delivery Manager to lead cloud-based managed services for clients. This role involves overseeing service delivery, managing executive-level client relationships, and ensuring compliance with industry regulations. The ideal candidat