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As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

BESS Delivery & Service Manager / Engineer (Utility Scale). BESS Delivery & Service Manager / Engineer – Utility Scale Projects. Operations Support & Service Management.

Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK &l

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery. This role offers co

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

A well-established technology-focused business in Greater London is seeking an experienced IT Project Manager. The individual should be Prince 2 accredited and have experience managing mid-sized projects with budgets between £200k-£500k. Offering a competitive salary of up to £68,000, this is an

A reputable insurance company in London seeks an experienced IT Project Manager to support IT project delivery. You will oversee project management from planning to execution, ensuring successful delivery within budget and time. With the right to work in the UK, you will work closely with stakeholde

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training. Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery. Support c

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

Ciena Corporation is seeking a Partner Manager for the EU & UK region to oversee service partner relationships and ensure delivery performance. Responsibilities include managing service level agreements and leading partner business reviews.

A leading heritage brand in the United Kingdom is seeking an Ecommerce Service Delivery Manager to oversee service delivery across their digital ecosystem. Successful candidates will have experience in service delivery, cloud technologies, and ecommerce platforms, along with a solid understanding of

Key Words: Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. As the Delivery Manager focusing on system implementation and service ma

This role involves driving delivery, managing priorities, and ensuring successful execution in a dynamic, fast-paced environment. Familiarity with AI tools will be beneficial. A leading consumer technology company in Greater London is seeking a Senior Product Manager for a 6-month contract role to t

NXA Talent is looking for an experienced IT Programme Manager to lead the delivery of critical technology initiatives in a logistics environment. This senior role requires strong leadership, extensive logistics and WMS experience, and the ability to drive large-scale programmes from conception to de

Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of services to meet customer expectations and contractual obligations. As Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of

A global insurance leader seeks a Multinational Service Delivery Manager in Greater London to enhance operational capabilities and improve service delivery. This position offers the opportunity to work with large clients across various product lines globally, requiring significant experience in proc

Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. A people person with the ability to enjoy others company and build relationships with people at all levels.

The ideal candidate will have extensive experience in service delivery within broadcast technology, strong incident management skills, and a proven track record of collaborating with internal teams to implement effective solutions. All is looking for an Operations Manager in London to oversee channe

The role is open to all applicants with a proven record of operational delivery and service management, or those wishing to progress their career with experience of staff management, service improvement and operational delivery. An exciting opportunity has arisen for a Service Delivery Manager. This

Ensuring delivery aligns with client contracts, licensing, and capability boundaries. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Supportive, ambitious team with autonomy and growth opportunities.

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, an

Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficiently, and in alignment with business priorities. High level of organisation, with the ability to

A leading educational services provider in Greater London seeks a Project Manager to drive business growth and operational excellence across international programmes. The role involves managing project teams, leading client interactions, and ensuring the effective delivery of solutions. A comprehens

A leading utilities organization in Greater London is seeking an experienced Operational IT Service Manager to oversee service performance across multiple external suppliers. Candidates should have strong experience in managing IT service operations and stakeholder engagement skills. Knowledge of IT

A tech solutions provider based in London seeks a Senior Service Delivery Manager to oversee service delivery and manage key client relationships. A competitive salary of 65,000 GBP P/A is offered, with opportunities for personal development and training in new technologies. The ideal candidate will

Workplace Resources (WPR) are looking for a dynamic Service Delivery Manager (Technical Services) for the EMEA region. IT & Tech Literacy: Familiarity with AI‑driven workplace tools, Integrated Workplace Management Systems (IWMS), or smart building IoT platforms. Understand FM Service Delivery con

A leading independent technology partner is seeking a Service Delivery Manager to oversee managed services in data centres for major clients. Responsibilities include managing staff, ensuring compliance with service quality, and maintaining strong client relationships. The ideal candidate will have

As our SAP Service Delivery Manager, you’ll take full ownership of service delivery for a single, strategic customer. You’ll need to be comfortable switching between conversations with senior executives and deep operational discussions with architects and delivery teams. A large proportion of de

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

An innovative housing service provider in Greater London is seeking a Service Delivery Manager to lead a new Rapid Response team. The position offers a competitive salary and diverse employee benefits including 25 days of annual leave and a pension scheme. This role involves managing up to 20 operat

Oversee the effective delivery of preventive and corrective maintenance, ensuring system availability, service quality, and contractual compliance. Familiarity with workshop operations, spares forecasting, MTTR/MTBF analysis, and quality assurance frameworks. Applicants are considered without regard

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. A

A leading IT Services Consultancy in Greater London is seeking a Competency Centre Manager to lead consulting talent development and resource planning. Responsibilities include executing recruitment strategies, managing team utilization, and fostering a positive team culture. The ideal candidate wil

We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. Share updates on IT Initiatives and support delivery of the IT strategy within the business. E

A community-focused housing organization in the United Kingdom is looking for an experienced ICT Service Delivery Manager. This role involves overseeing the delivery of IT services, managing the IT Service Desk, and ensuring high customer satisfaction. The ideal candidate will have significant exper

A retail technology firm in the UK is looking for a talented Project Manager to oversee delivery across its technology roadmap. The role is hybrid, requiring on-site presence 2-3 days per week, complemented by remote flexibility. You'll work closely with technical teams, maneuvering through complex

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

Service Delivery Manager in the Emergency Department of Royal London Hospital. Support clinical teams to develop the service in line with the clinical strategy, working with Clinical Directors, Consultants, Matrons and Head of Nursing. Resolve operational problems, escalating to the Service Manager

BritBox is seeking a Service Delivery Manager to oversee end-to-end service management across its technology platform. The ideal candidate will possess strong IT service management experience, with a focus on AI-driven tools and vendor relations. A solid understanding of ITIL principles and experien

ITV is seeking a hands-on Service Delivery Manager to manage the end-to-end service lifecycle within the SIAM team. Responsibilities include overseeing service operations, leading initiatives for continual service improvement, and managing stakeholder relationships. The ideal candidate will have ITI

A leading global brand in the United Kingdom seeks an experienced IT Service Delivery Manager to oversee its UK IT Service Desk team. The role involves managing service delivery in accordance with ITIL principles and contributing to Digital Transformation strategies, including AI adoption. The ideal

Candidates should have significant IT management experience, particularly within cloud ecosystems like Microsoft 365 and Azure, along with strong communication skills. An inclusive and supportive employer in Greater London is seeking an IT Product & Applications Manager to lead product strategy acro

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t