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You will lead a team of Service Delivery Managers responsible for ensuring that critical IT services remain stable, resilient, secure, and aligned to operational, customer, and regulatory needs. Ensure service governance aligns with regulatory expectations within the water sector, including operatio

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Experience in Service Delivery or IT

You’ll be joining an IT Operations team of 16, who are made up of IT Service Managers, IT Supplier Managers, IT Asset Managers, an IT System Administrator, and an IT Change Manager. We’re currently recruiting for an IT Service Manager to join our IT Service Management team. We’re looking for s

Job Description IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37. The Role As a Service Manager, you will be part of an established service management team responsible for the day to

Are you an experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment?Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Founded in 1997, with an in-house Contractor Care Team to support all external e

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

Your responsibilities will include managing service delivery teams, optimizing IT service management processes, and maintaining client relationships to ensure high-quality customer service. As a Service Delivery Manager, you will oversee the end-to-end delivery of services to clients, ensuring they

We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. Continually investing in global technology and services across the spectrum of distribution ch

Technology Services sits at the heart of DWP Digital, providing the robust foundations that power some of the UK’s most important digital services. As an IT Asset Manager, you will have responsibility and accountability for IT Asset Management at mid-level tier publishers. Together, we deliver an

A technology services firm in the United Kingdom is seeking an experienced asset and configuration management professional to oversee the IT Service Portfolio, manage the Service Catalogue, and ensure the integrity of service assets and configuration items. The ideal candidate will have over 5 years

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Unsere Expertise umfasst Shared Services, Support Services, Consulting Services und Service Management. Seit fast 35 Jahren sind wir der innovative und herstel

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading logistics company is seeking a Project Manager to join their Digital Transformation team. The successful candidate will be responsible for managing IT projects from inception to completion, collaborating with multiple departments to identify and implement systems. Applicants should have a

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

Flexible Arbeitszeiten und ein unbefristeter Vertrag werden geboten. Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusamm

A leading conservation charity is seeking an IT Service Manager to enhance the IT service delivery. Candidates should have strong knowledge of IT Service Management tools, experience in busy environments, and the ability to translate technical concepts clearly. This role requires excellent stakehold

Partner with Engineering, Security, and Operations to ensure IT initiatives support scalable architecture and innovation. Excellent communication and leadership skills, with the ability to work across technical and non‑technical teams with clarity and empathy. Deep familiarity with ITSM principles

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

This role is critical for managing end-to-end service relationships, driving continual improvement and ensuring high service quality. The position involves working closely with customers to maintain service quality and performance while building trusted relationships. A leading service management co

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

The role includes managing incident responses, engaging with stakeholders, and ensuring service quality. Ideal candidates have strong backgrounds in IT operations and service delivery, with excellent communication and analytical skills. A prominent consulting firm is seeking an Interim Service Deliv

Candidates should have experience in Service Transition, IT Project Management, and familiarity with ITSM tools. The role involves ensuring successful transitions of IT services, creating detailed transition plans, and enhancing service management. A prominent news organization in England seeks a Se

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. Tradition welcome all suitable applications and are an equal opportunity employer who value diversity.

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Collaborate with Security, Oper

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

The Senior IT Service Continuity Manager is responsible for ensuring the resilience and continuity of IT services within Tesco IMS. We’re looking for a Senior IT Service Continuity Manager to join our Insurance Money and Services team. Perform Business Impact Analysis (BIA) to determine the critic

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Excellent communication skills, both verbally and in writing with the ability to influence. We celebrate diversity and are committed to creating an inclusive environment for all employees

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

Reporting to the ITSM Manager, the role is accountable for the design, operation, management and maintenance of the IT CMDB, Service Catalogue, Service Pipeline and overall Service Portfolio, responsible for onboarding new services, updating live services and retiring discontinued services, and the

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factor. C

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager. Ability to work within a team framework, as well as under own supervision.

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin