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Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. You will be responsible for the day�

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. It believes its business success is a direct reflection of its employees and recruits.

Partner with Engineering, Security, and Operations to ensure IT initiatives support scalable architecture and innovation. Excellent communication and leadership skills, with the ability to work across technical and non‑technical teams with clarity and empathy. Deep familiarity with ITSM principles

As the IT Service Support Manager, you will be a key leader in our IT team, responsible for ensuring the efficient, high‑quality delivery of IT support services to all 1,900+ global employees. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include

From the Policy Unit, Press Office, Switch and Custodians, to the Events & Visits team and the Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. Working to the Head of Service Support, you will be responsible for managing all

A leading national laboratory in the UK is seeking an IT Service Delivery Manager to lead its technical operations. The ideal candidate is a confident technical leader with experience in IT service delivery, focusing on compliance and continuous improvement. You will drive a high-performing IT team,

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager. A structured and analytical approach to problem solving, ensuring efficient IT service desk operations

Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. A leading government office in London is seeking an ICT Service Support Manager to lead a dynamic team of 8. The role requires exceptional people management sk

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konzerne, mittelständische Unternehmen und öffentliche Auftraggeber in der Rhein-Main-Region, deutschlandweit und in Österreich. Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. In addition, you will analyse operational

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. This role offers a dynamic

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Join us at Greene King the country's leading pub company and brewer, where ou

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

Be able to provide hands-on technical support when required, along with managing service delivery projects, managing a small team of 3 analysts and the ability to identify and implement new IT systems. The role holder will lead the team, ensuring that Service across the department is delivering to t

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. In this hybrid role, you will oversee daily

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. Ideal candidates will have strong

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. Excellent experience in Service Transition and improvements within IT Services. We are seeking an experienced IT Service Delivery Manager to join our t

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. The

The role includes managing incident responses, engaging with stakeholders, and ensuring service quality. Ideal candidates have strong backgrounds in IT operations and service delivery, with excellent communication and analytical skills. A prominent consulting firm is seeking an Interim Service Deliv

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. You will work closely with the European IT Director, senior stakeholders and business partners to e

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse operational dat

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. As IT Service Delivery Manager, your main responsibilities will include:. Founded in 1997, with an in-house Contractor Care Team to support all external e

A leading energy transition firm is seeking a UK Service Delivery Manager based in Preston. The manager will oversee service delivery across multiple partners, drive continuous improvement, and ensure reliability and user satisfaction. Applicants should have proven experience in IT service managemen

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. If you're interested in applying for this position, submit your application and

Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Share updates on IT Initiatives and support delivery of the IT strategy within the business. The successful can