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  • Delivery Driver
    Delivery Driver
    hace 6 días
    £14 por hora
    Jornada parcial
    London

    Job Title: Weekend Delivery Driver (VAN/SPRINTER) Reports to: Head of Sales & Head Driver Responsible for: Timely delivery of goods to customers Contract Type: Permanent Salary: £14.00 per hour- overtime available Location: Pick up from Luminary bakery sites: • Hackney Downs Studios, E8 2BT- with daily routes around London for delivery, • Luminary Hackney, N16 8RY- with daily routes around London for delivery, • Luminary Kings Cross, NC1- with daily routes around London for delivery, • Any future sites Hours of Work: • Saturday & Sunday: 6:00 AM – 2:00 PM There will be occasional flexibility required for early starts, late finishes, annual leave cover (during weekdays) or weekend work based on business needs. Purpose of Role As a Delivery Driver at Luminary Bakery, you play a vital role in ensuring our freshly baked goods are delivered safely, efficiently, and with care to our valued wholesale partners and customers. Beyond logistics, you’re a key part of our mission: empowering and supporting women who have overcome social and economic challenges. Deliveries aren’t just about products—they represent the dedication, resilience, and hope of the women we work with. Reporting to our Operations Team, you’ll take responsibility for delivering high-quality baked goods with exceptional customer service. While we aim to provide a regular delivery round so you can build strong connections with our customers, we appreciate flexibility to step in and support colleagues when needed. This isn’t just a driving role—it’s a chance to contribute directly to Luminary’s impact story while ensuring our customers get everything they need to succeed. Key Deliverables Operational Responsibilities • Complete early morning wholesale deliveries to cafés and corporate clients, ensuring orders are delivered on time and in perfect condition., • Return to the bakery for midday delivery preparation, including handling new sales opportunities for customers south of the river., • Follow loading procedures to optimise efficiency and reduce errors., • Conduct pre- and post-operation vehicle checks, promptly reporting any defects to the Operations Team., • Maintain the delivery vehicle’s cleanliness, tidiness, and fuel levels, ensuring it is always ready for the next shift., • Collect orders from customers or suppliers as required by the Operations or Purchasing team., • Ensure accurate recording of deliveries and collections using designated software and paperwork systems. Customer Service & Stakeholder Engagement • Act as a professional and courteous representative of Luminary Bakery during all deliveries, providing loyal and helpful service to customers., • Build strong relationships with wholesale and corporate clients, offering excellent customer service and addressing any delivery concerns effectively., • Share the Luminary story with clients and customers where appropriate, acting as an ambassador for our mission and values., • Assist customers with unloading their orders where needed, ensuring their experience is smooth and positive. Health & Safety • Conduct thorough vehicle checks pre- and post-operation, reporting any issues in line with operational policies., • Ensure compliance with all Health & Safety policies and procedures to maintain a safe working environment., • Adhere to food safety and hygiene regulations when handling chilled and baked goods. Example Daily Activities • Loading and unloading deliveries at the bakery and customer sites., • Completing accurate records of deliveries and collections, ensuring all paperwork is signed upon delivery., • Handling multi-drop deliveries across London, including ambient and chilled products., • Conducting midday customer collections and new sales deliveries., • Cleaning and servicing the delivery vehicle after use, ensuring it is fully fuelled and ready for the next day. Role Requirements • Full, valid UK driving licence held for a minimum of 8 years, • Clean driving license- no penalty points, • Previous delivery driving experience, ideally with a van but not necessary, • Excellent understanding of the highway code, • Strong geographical knowledge of London, Greater London, and the South East, with confidence driving in these areas., • Good accuracy and organisational skills, • Excellent communication and teamwork skills, with a passion for delivering exceptional customer service., • A positive, ‘can-do’ attitude, self-motivation, and a willingness to support colleagues., • Experience of multi drop work with baked goods

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  • Store Manager
    Store Manager
    hace 16 días
    Jornada completa
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Graphic and Multimedia Designer
    Graphic and Multimedia Designer
    hace 2 meses
    £30000–£40000 anual
    Jornada completa
    London

    We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

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