109 Best office customer service Jobs in Woodford Green (August 2025)

We are an established electrical company seeking a reliable and organized Office Administrator to join our team. The role involves handling day-to-day office tasks, supporting management, and ensuring smooth operations. Responsibilities: Manage phone calls, emails, and customer inquiries Schedule appointments and coordinate with electricians Maintain records, invoices, and office documentation Assist with payroll, quotations, and basic bookkeeping Provide general administrative support to the team Requirements: Previous experience in office/admin work preferred Strong organizational and communication skills Basic knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and work independently Attention to detail and customer service mindset Benefits: Friendly and supportive work environment Competitive salary (depending on experience) Opportunity to grow within the company

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Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.

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Maple Gate

Administrative Assistant – Customer Liaison

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

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Top Advice Limited

Customer Service Manager

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

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ARROW SERVICE CENTRE LIMITED

We are professional and agile. Our work environment includes: Modern office setting Work on High End vehicles Modern Work Job Title: Mechanic Duties: • Perform routine maintenance and repairs on vehicles and equipment, • Diagnose mechanical issues and provide appropriate solutions, • Conduct inspections and tests to identify faulty components, • Repair or replace defective parts, such as engines, transmissions, brakes, and suspension systems, • Perform tune-ups and oil changes, • Maintain accurate records of all repairs and maintenance performed, • Collaborate with other mechanics and team members to ensure efficient workflow, • Experience:, • Proven experience as a mechanic or similar role, • Strong knowledge of automotive systems and components, • Proficient in using diagnostic tools and equipment, • Ability to read and interpret technical manuals and diagrams, • Excellent problem-solving skills, • Detail-oriented with a strong focus on quality workmanship, • Ability to work independently and as part of a team, • Benefits:, • Competitive salary based on experience, • Health insurance coverage, • Retirement savings plan, • Paid time off and holidays, • Requirements:, • High school diploma or equivalent, • Valid driver's license, • Certification from a recognized automotive training program is preferred but not required, • If you are a skilled mechanic with a passion for fixing vehicles and ensuring their optimal performance, we want to hear from you! Apply now to join our team of dedicated professionals., • Job Types: Full-time, Permanent, • Pay £2600 per month, • Additional pay:, • Bonus scheme, • Performance bonus, • Tips, • Yearly bonus, • Benefits:, • Store discount, • Transport links, • Schedule:, • 8 hour shift, • Every weekend, • Ability to commute/relocate:, • Ilford: reliably commute or plan to relocate before starting work (required), • Experience:, • Mechanic: 2 years (preferred), • Licence/Certification:, • Driving Licence (preferred), • Work Location: In person

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INTERFACE PROPERTIES LIMITED

Business Sales Executive

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: • discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements;, • establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs;, • collates and interprets findings of market research and presents results to clients;, • discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments;, • briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications., • Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs., • Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines., • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard., • Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team., • Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: • An interest in working and growing a career within a marketing agency., • The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo., • Great organisational skills with excellent attention to detail and ability to follow processes., • A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing., • Exceptional communication and relationship skills for managing ke stakeholders., • Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK, • Demonstrate excellent knowledge of various marketing tactics., • Excellent negotiation and sales skills, • A result-driven and organized individual., • Excellent oral and written communication skills., • Proficiency in Microsoft Office Tools., • Outstanding project management skills., • Demonstrate excellent leadership skills., • Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

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NJ DIGITAL SOLUTIONS LTD

Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London

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Ilford College of Business Management

Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: • Acting as a point of contact between Students, Associate and Universities, Colleges., • maintain relationships with students, agents and Universities to understand their needs., • Engage with offer holders through multiple communication channels., • you will be meeting with many students, parents, agents and universities every day., • Contributing to our rapidly growing UK and international marketing and sales strategies., • Responding to Clients queries and resolving their objections to get them to make a purchase., • Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university., • Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion., • Providing associates, students with detailed and accurate quotations and cost calculations., • Meeting with Students, Associates and Universities virtually or during sales visits., • Collaborate with the marketing team to develop and implement effective sales strategies., • Maintain accurate and up-to-date records of all sales activities in our Company system., • Creates sales plans and recommends cost-effective sales practices., • Represent Escape Ilford College of Business Management at events and exhibitions as needed., • Serves as primary sales resource and helps address issues.

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