Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately
Company Description REMOLI is a renowned pasta restaurant located in Westfield , dedicated to producing fresh homemade pasta and sauces daily with superior quality ingredients. Offering a variety of pasta options, including wholemeal, egg-free, and gluten-free selections, REMOLI ensures an authentic Roman culinary experience. With multiple locations across London, including Westfield Stratford, Ealing Broadway, Bromley South, and Wembley Park, REMOLI is committed to delivering exceptional pasta dishes with love and care. Role Description This is a full-time on-site role for a Sous Chef at REMOLI in Westfield Stratford. The Sous Chef will be responsible for assisting the Head Chef in daily food preparation, cooking, and presentation. Tasks include supervising kitchen staff, ensuring food quality, maintaining kitchen cleanliness, and contributing creative ideas for menu development. The Sous Chef will work closely with the culinary team to deliver exquisite pasta dishes and uphold REMOLI's culinary standards. Qualifications Proficiency in pasta preparation, cooking, and presentation Experience in Italian cuisine and cooking techniques Knowledge of food safety and sanitation procedures Ability to work in a fast-paced kitchen environment Strong communication and teamwork skills Creative culinary skills and attention to detail Prior experience as a Sous Chef or similar role Culinary degree or relevant certification is a plus
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Kitchen Porter, you will assist other kitchen member by keeping all areas tidy and clean. Where are we located? We are London’s first Italian dining bakery, sharing the same heritage as the grand cafes of Milan, that brings the best of Italy from breakfast through dinner. Located on Long Acre in The Yards, we’re just a two minute walk from Covent Garden Station or two minutes from Leicester Square station. What we bring to the table: Dine with us: Enjoy discounts at all Aqua venues Celebrate YOU: Take your birthday off and earn additional long service leave Grow with us: Ongoing training and development to support both your professional and personal development Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge Breaks: Food provided during your breaks - Restaurant perk Work out: Discounted gym membership Lunch & Learn: Head Office perk Share the Talent: Bring a friend on board and earn £500 Your day at Aqua: Proactiveness: Collect and wash up pots and pans speedily to keep them in rotation. Your initiative will keep the kitchen running smoothly Keeping clean: Keep all work surfaces hygienic by cleaning and sanitizing them throughout your shift Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Kitchen Porter and be part of Aqua’s global culinary adventure!
we are a small italian restaurant located in Leicester Square. We have lovely staff with good atmosphere.
Seeking a skilled FULL TIME Team Member for our new store opening in Spitafields Market - Bread&Truffle. Bread&Truffle is an italian gourmet focaccia sandwich brand with a grab and go concept. The focaccia's will be made from scratch in our Spitafields location, so an ability to work under pressure with a smile is essential! We are looking for someone organised and self motivated, who can provide outstanding customer service and is eager to progress and grow! Candidates must be fully flexible and able to work weekends/early mornings/evenings as required. The successful candidate would have at least 1 hospitality experience and be able to provide references. Responsibilities will include but are not limited to; - Opening and closing of the store to the standards set by manager. - Preparing focaccias that are made to order. - Preparing a variety of beverages(barista skills preferred). - Taking payments accurately through our POS system. - Preparing orders for our catering service. - Assisting with daily stock counts. - Adhering to high health and safety standards and standards of cleaning. Pay from £11.50-£12ph dependant on experience.
Hi everyone, We are looking for full time and part time Barista to join our team in our Coffee Bar in Spitalfields Market. We offer: Very competitive hourly wage FLEXIBLE ROTAS The perfect candidate must have: experience in busy coffee shop, customer service skills, friendly attitude. A good knowledge of Italian products and a conversational level of English is a MUST Immediate start.
Line cook Michelin star level best Italian restaurant London immediate start
10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £35,500 - £45,000 + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
We are looking for an experienced pizza chef to work on a part time or full time basis. Wood fire oven experience necessary. You will be in charge of pizzeria orders and stock check, creating dough from scratch and work along side the kitchen and waiters to provide too customer service. approximately 38 hours per week monthly pay pay review every 6 months free meals on shift discounts for friends and family
We looking for chef have experience on Italian cooking can start immediately wages £30k -£35k Harborne Birmingham full time