Trabajos learning support en SunderlandCrear alertas

Start date: 19 January 2026 Rate of Pay: £26,748.80 per annum Location: Gateshead - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday – Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities • You should be confident in conducting challenging but effective conversations, • You are required to maintain multiple cases simultaneously, varying by type and stage, • You will be responsible for managing a designated caseload, • You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence, • You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence, • You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills, • At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes, • You should be proactive in talking to relevant people to get advice and information when unsure how to proceed, • You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements, • You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case, • You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case, • Gathering, verifying and assessing all available information, and deciding on an appropriate course of action, • You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years), • Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish excellent customer relationships in a fast-paced environment, • A can-do attitude with the ability to interact with lots of different people, • Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants, • PC skills, and the ability to navigate multiple systems competently, with ease, • A good consistent typing speed and the ability to multi task, • Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence, • Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Title: Lecturer in Health and Social Care Location: UK Management College - Sunderland Campus We are open to full-time as well as part-time applications Job Purpose: As a Lecturer in Health and Social Care at our institution, you will design, develop, and deliver teaching materials for undergraduate students in Health and Social Care. This role involves ensuring high-quality educational experiences, aligning with institutional goals and quality standards, and contributing to ongoing research and practice in the field. You will also guide and assess students, support field activities, and foster collaborative learning environments. Key Responsibilities: Teaching & Curriculum Development: o Deliver engaging, effective lectures and seminars across core Health and Social Care modules. o Develop and revise curriculum materials, ensuring alignment with current industry standards and regulatory guidelines. o Apply varied teaching techniques to address diverse student needs and improve learning outcomes. Student Assessment & Support: o Supervise student projects, internships, and field placements. o Develop fair and transparent assessment methods, providing timely feedback to support student development. o Act as a personal tutor, supporting students academically and pastorally, and connecting them to additional resources as needed. Research & Scholarship: o Engage in scholarly activities that contribute to the field of Health and Social Care. o Collaborate with colleagues on research projects, publishing findings that impact teaching and practice. o Seek funding for research initiatives and support knowledge exchange activities. Networking & Partnerships: o Establish and maintain links with health and social care providers for student placements, research, and community projects. o Represent the institution in conferences and networks relevant to Health and Social Care education and research. Administrative & Quality Assurance: o Handle academic duties such as student admissions, timetabling, and assessment records. o Ensure that all course content and delivery methods comply with quality assurance guidelines, contributing to program reviews and accreditation processes. Person Specification: Qualifications: o Master's degree in Health and Social Care or related discipline; a PhD is preferred or equivalent industry expertise. • Demonstrable experience in teaching or training in Health and Social Care at the higher education level., • Practical experience within the health or social care sectors is preferred., • Strong communication and interpersonal skills., • Ability to adapt teaching methods to diverse learning styles., • Competitive salary and benefits package., • Opportunities for professional development and advancement., • Access to resources and support from a reputable university network. Equal Opportunities: Commitment to fostering an inclusive and supportive environment for all students and staff members, respecting diversity and promoting equal opportunity in all activities. This role may require travel to other locations for student placements and outreach, as well as occasional work outside standard hours.

About Us: 8 Hours Location: Dalton Park Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

We are looking to add Relief Support Workers to our team in Sunderland.Our service supports individuals with learning disabilities and mental health support needs related to communication Committed to helping our clients recognize their strengths, abilities and personal resources, we seek warm, car

ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

January 2026 – ongoing The School and Role A welcoming primary school in Sunderland is seeking a full-time Teaching Assistant to support pupils’ learning across the school. Requirements: The desired Teaching Assistant will have; Experience of working within KS1/2.

Are you adaptable and flexible to the needs of others? Are you pro-active in supporting young people? Do you have experience working with children with challenging behaviours? TeacherActive is proud to be working with several schools across the Sunderland area, we are looking for experienced Lear

Early Years Educator (Level 2 or 3) Wanted! Join Our Pre-School in Sunderland!. Are you a dedicated and passionate Level 2 or 3 Early Years professional ready to inspire and nurture young minds?. Planning and delivering engaging, age-appropriate activities that support children's learning and develo

• High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week)., • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours., • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential., • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers., • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates., • Teach learners of all skill levels, helping them develop safe and confident driving habits., • Structure lessons to suit individual learning styles., • Offer guidance and support to ensure students pass their driving tests., • Have held a full UK driving licence for at least three years., • Have no more than five penalty points and no driving bans in the last five years., • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.

• High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week)., • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours., • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential., • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers., • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates., • Teach learners of all skill levels, helping them develop safe and confident driving habits., • Structure lessons to suit individual learning styles., • Offer guidance and support to ensure students pass their driving tests., • Have held a full UK driving licence for at least three years., • Have no more than five penalty points and no driving bans in the last five years., • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.

A residential care provider in Murton is looking for a Care Team Leader to provide support to individuals with learning disabilities and/or autism. Full-time hours with benefits such as a pension scheme, career development opportunities, and employee support programs are included.

• High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000+ for full-time hours (40-hour week)., • Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours., • Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential., • Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers., • 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates., • Teach learners of all skill levels, helping them develop safe and confident driving habits., • Structure lessons to suit individual learning styles., • Offer guidance and support to ensure students pass their driving tests., • Have held a full UK driving licence for at least three years., • Have no more than five penalty points and no driving bans in the last five years., • Be reliable, punctual, and patient, ensuring students feel comfortable and supported.

Role Overview: Join Our Team at Busy Bees Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, youll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Our beautiful Sunderland Fulwell nursery has an Ofsted rating of Good, and has a capacity of 82. We have a longstanding and dedicated team that has the children at the centre of everything that we do. We also have strong links with local care home.Local bus stops and metro stations 5 minutes walk in both directions. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our Hive benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off its our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education., • Proven experience in working with children under 5 and a genuine interest in early childhood education

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Service: Essential Care and Support Limited. Job DescriptionSenior Support

We are a residential care home in the heart of Murton, County Durham, providing 24/7 support and care to 10 people with learning disabilities and/or autism. We are looking for a Care Team Leader who cares about making every moment matter for the people we support. Our residential service is about he

Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday,

Unity House use a person centred approach which matches the support staff skills with people we support to ensure the best quality of support can be offered. The service provides support to adults who can present with behavioural distress which require passionate, empathetic and understanding suppor

Support both classroom-based and outdoor learning experiences. Are confident supporting both structured learning and creative, outdoor experiences. This is an exciting opportunity to join our brand new school from day one and help shape a supportive, inclusive culture for pupils and staff alike.

Team Leader – Supported Living. Are you ready to lead a team that empowers people to live independently? Lifeways Group is seeking an experienced Team Leader to join our Supported Living services in Newcastle. Support the Service Manager in overseeing service delivery.

Supporting off-site learning experiences that bring lessons to life and build real-world understanding. From supporting hands-on learning in the classroom to joining pupils in outdoor, sensory, or community-based activities, you’ll help them develop confidence, resilience, and independence — bot

To provide support and supervision of Support Workers within the identified team. To promote and support the health and safety of both people using the service and support staff. Due to the needs of the individuals, each person will be supported at minimum on a 1-1 basis through the day and in some

As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to del

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Senior Support Worker you will support

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. Access to wellbeing and support tools.

Our residents need highly specialised care to get the most out of life, and you'll be there deliver that by assisting with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be doing anything from supporting residents with th

You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Ready to work together and make a real difference? Join us as our Payroll Lead and help keep Sandwell Council running smoothly! Are you ready to step up and make a real impact at the heart of Sandwell Council? Do you thrive on solving challenges, supporting your team, and making sure every detail is

Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning a

An understanding of child development and the ability to support children with emotional, behavioural, and social challenges. Role Overview:As a Residential Support Worker in our Children’s Services, you will play a pivotal role in helping children and young people lead fulfilling, positive lives.

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities.

Whether you are an experienced care assistant or support worker or are looking to start a new career in a rewarding and fulfilling role we will provide you with a thorough induction and training programme to further develop your skills along with the support and guidance of a well-established team

We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. Access to wellbeing and support tools. As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deli

To enable students to participate in learning activities by providing support, as appropriate for their specific difficulties. Supervise and support students in both the classroom and off site in the community. Committed to providing educational guidance and support to our young people.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories t

Are you a compassionate and resilient individual with a passion for supporting young people with Social, Emotional and Mental Health (SEMH) needs?. SEN Teaching Assistant | SEMH Support | Barnet, London | Immediate Start.

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed t

The employer fully supports Equality in Employment.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

You’ll be highly flexible and able to respond to quick changes in demands upon you including responding to urgent jobs and supporting colleagues across the Estates/Facilities team.

Supporting Contract Managers in assessing Engineers progressing to Senior Engineer and Seniors Engineers to Support Engineer. Occupational health support and wellbeing Portal. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and background

What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an

Alnwick Road is a Supported Living service providing individualised and proactive support where people's rights, independence and choi. We are an award-winning organisation, and we are also an Investors in People accredited organisation, so you can be sure we will offer support and guidance during y

About the Role: We are currently recruiting Young Adult Support Workers to support individuals aged 16-25 with a variety of needs, including mental health challenges, learning disabilities, autism, and complex backgrounds. Key Responsibilities: Provide 1:1 or group support in supported accommodati