Head Of Quality Assurance
5 days ago
Brick Lane
An opportunity has arisen for an experienced Head of Quality Assurance to join a large, technically complex MEP contracting organisation operating on major UK projects. This is a senior leadership role with responsibility for setting and embedding quality strategy across the business, modernising quality system and leading the transition to a fully digital QA environment. Overview on Head of Quality Assurance Role: Reporting into senior operational leadership, the Head of Quality Assurance will take ownership of the company’s Quality Management System, ensuring consistent application across projects, regions and disciplines. A key focus of the role will be the review, rationalisation and digitisation of existing QA procedures, embedding them within a newly implemented project management platform (PROCORE.) The successful candidate will play a critical role in driving standardisation, audit readiness and right first time delivery across a high-value project portfolio. Key Responsibilities Quality Management & Compliance • Develop, implement, and continuously improve the Quality Management System in line with ISO 9001 and industry best practice, • Review and modernise existing QA procedures, work instructions, and templates, • Ensure consistent application of quality standards across all projects and departments, • Provide technical quality guidance to project and delivery teams, • Lead the management and close-out of non-conformances and corrective actions, • Digital Systems & Process Improvement, • Lead the migration of QA systems and documentation into a digital project management environment, • Convert legacy QA processes into structured, electronic workflows, • Define system governance, document control and version management, • Support system rollout, training and ongoing optimisation Auditing, Assurance & Accreditation • Lead internal and external audit programmes across projects and offices, • Act as the primary point of contact for certification bodies and auditors, • Maintain ISO 9001 and other relevant industry accreditations, • Support bid, tender and pre-qualification submissions with quality input Leadership & Strategy • Lead, mentor and develop QA Managers and Engineers, • Work collaboratively with Operations, Commercial, Design, HSE and IT teams, • Champion a culture of quality ownership and continuous improvement, • Provide quality performance reporting, KPIs and risk insights to senior leadership About You You will be a senior QA professional with strong leadership experience gained within an MEP or construction contracting environment as well as knowledge in Procore. Essential: • Senior-level QA / Quality leadership experience within construction or MEP, • Proven experience developing and managing ISO 9001-aligned QMS, • Strong internal and external audit background, • Experience modernising QA systems and processes, • Excellent stakeholder engagement and leadership skills Why Apply? • Senior leadership role with real influence across the business, • Opportunity to modernise and digitise QA systems at scale, • Exposure to complex, high-value MEP projects, • Strong platform for long-term progression within a growing organisation environment