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  • Deputy Head Housekeeper
    Deputy Head Housekeeper
    2 months ago
    £26500 yearly
    Full-time
    London

    Deputy Head Housekeeper The Hotel The Leonard Hotel, awarded by the travel industry as one of the best boutique hotels in London, is located in the heart of the West End behind Marble Arch and just a few minutes’ walk from Hyde Park. The hotel offers 56 unique and quintessentially English style rooms and suites, in addition to a range of 15 gorgeous apartments for extended stays. Position Summary The Deputy Head Housekeeper supports the Head Housekeeper in managing the housekeeping department to ensure a consistently high standard of cleanliness, presentation, and guest satisfaction across the hotel. This role includes staff supervision, quality control, and operational support, stepping in for the Head Housekeeper when required, 40 hours per week including weekends. Key Responsibilities • Assist the Head Housekeeper in managing daily housekeeping operations., • Supervise, train, and motivate the housekeeping team., • Allocate room and cleaning assignments to staff., • Inspect guest rooms and public areas to ensure high standards of cleanliness., • Handle guest requests and complaints professionally and promptly., • Assist in staff scheduling and rota planning., • Monitor and manage stock levels of cleaning supplies, linen, and amenities., • Ensure compliance with health, safety, and hygiene regulations., • Report and follow up on maintenance issues with the relevant departments., • Strong leadership and team management abilities., • Excellent attention to detail., • Effective communication and interpersonal skills., • Problem-solving skills with the ability to remain calm under pressure., • Good organizational and time management skills., • Knowledge of cleaning techniques, products, and equipment., • £26500 per year, • Complimentary meal provided while on duty, • 28 days paid holiday per annum including bank holidays

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  • Tech-IDC-IT Ops Engineer
    Tech-IDC-IT Ops Engineer
    2 months ago
    £30000–£40000 yearly
    Full-time
    London

    Infrastructure Operations and Maintenance Assistant Job Responsibilities: 1. According to Alibaba's requirements, perform 5*8 IDC room duty, and can quickly arrive at the scene according to the requirements of the operation and maintenance event management specifications outside working hours., 2. Update and maintain the completeness and 100% accuracy of infrastructure information, regularly check the platform alarm settings, monitor system availability and stability., 3. Familiar with IDC room environment and monitoring system, complete facility inspections according to Alibaba's requirements, including but not limited to facility status checks, review and tracking of maintenance/repair MOP., 4. Respond quickly and arrive at the scene according to the operation and maintenance event management specifications, timely handle events and report them according to EOP., 5. Familiar with the power, HVAC, weak current architecture and working principles of IDC room infrastructure in the jurisdiction, can quickly locate fault points and restore faults when an event occurs., 6. Familiar with infrastructure monitoring management, capacity management, security management, and availability management to improve operational efficiency., 7. Can independently develop and implement proprietary change MOP to ensure that no faults are caused by changes., 8. Complete other related work required in the "Service Contract," "Outsourcing Requirements Specification," and attachments. Education: Undergraduate degree Major Requirements: Relevant major Industry experience: Basic knowledge of data center management Work experience: 1 year of work experience Skill requirements: Basic infrastructure knowledge, basic IDC knowledge. Communication ability: Clear and logical expression, polite listening Assistance ability: Ability to collaborate and communicate with multiple teams, remote collaboration skills, cross-language, and cross-regional teamwork skills. Foreign language ability: English + Chinese

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  • Care / Support Worker
    Care / Support Worker
    2 months ago
    £12.21–£12.5 hourly
    Full-time
    London

     NO SPONSORSHIP AVAILABLE  MUST BE AVAILABLE FOR 40 HOURS PER WEEK  To maintain a high quality of care and support which meets the physical, emotional, intellectual, social and cultural needs of children and young people within the care of Inspirations. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation.  To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.  Establishing positive relationships with young people and always offering them unconditional and positive regard.  Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.  Ensuring that each young person’s care plan is followed and amended as appropriate to reflect their changing needs  Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc)  To act as a key worker or co worker for a young person to ensure that the young person’s care plans are up to date and that all their care needs are being met. To provide a positive role model to be able to offer advice, guidance and assistance where appropriate.  Establishing relationships which young people perceive to be positive, warm and rewarding  Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties  Providing emotional support at times of difficulty or stress

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  • Receptionist
    Receptionist
    2 months ago
    £14 hourly
    Part-time
    South Kensington, London

    Job Title: Receptionist Employer: The Lavery Location: South Kensington Reports to: Reception Supervisor Hours of Work: full time or part time options available minimum 20 hours. Start Date: Immediate start preferable Salary: £14 per hour plus tronc Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant, private dining and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and confident working in a fast-paced environment. What you will be doing: Telephone & Restaurant Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Ensure restaurant shared email inboxes are managed. Be the first point of contact for customer feedback and escalate complaints to management when necessary. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. General Support Tasks and Operational Support: Assist with printing and preparing menus, place cards, or signage. Ensure the teapoint areas are kept stocked up and ensure stock areas are kept tidy. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels with attention to detail. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments when required. Ensure front desk areas and back office areas are kept organised and tidy. Liaise and update security teams with any changes or updates, keep communication with security teams during shift. Work alongside the building and cleaning teams to log and follow up on any maintenance or cleaning issues.

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