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  • Ecommerce Admininstrator
    Ecommerce Admininstrator
    2 days ago
    £12.21–£12.25 hourly
    Full-time
    Cheetham Hill, Manchester

    Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

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  • Writer
    Writer
    1 month ago
    £16–£22 hourly
    Part-time
    Oldham

    Senior Academic Writer (Law Specialisation) Law Essay Pros We are looking for a highly skilled Senior Academic Writer specialising in Law to join our professional academic writing team at Law Essay Pros. The successful candidate must have strong expertise in legal subjects and the ability to produce well-researched, original, and academically sound written work. This role involves working on legal essays, dissertations, case studies, research papers, coursework, legal arguments, and other academic content. Applicants must have a keen understanding of academic research standards, legal referencing styles, and the ability to articulate complex legal concepts clearly and accurately. You will play a key role in maintaining the quality, credibility, and academic integrity of our services. Key Responsibilities • Produce high-quality academic writing on a wide range of Law-related topics., • Conduct thorough legal research using credible academic and legal sources., • Write essays, assignments, dissertations, research proposals, case notes, and legal analysis papers., • Ensure accuracy, originality, and adherence to academic standards, including correct referencing (e.g., OSCOLA)., • Edit, revise, and proofread written materials to ensure clarity, precision, and academic excellence., • Communicate closely with our team to meet client requirements and deadlines., • Stay up to date with legal developments, case law, and academic writing trends. Required Qualifications & Skills • Proven experience as an Academic Writer, ideally within Law disciplines., • Strong understanding of legal principles, case analysis, and legal writing structure., • Ability to research independently and write clearly, concisely, and persuasively., • Expertise with academic referencing systems, particularly OSCOLA., • Excellent grammar, editing, and proofreading skills., • Degree in Law (LLB, LLM, JD) or equivalent is highly preferred. Candidates with strong demonstrable experience may also be considered., • Attention to detail and commitment to academic integrity., • Ability to manage deadlines and handle multiple tasks efficiently., • Strong communication and collaboration skills. Why Join Us? At Law Essay Pros, we value quality, professionalism, and dedication. You will be part of a supportive and growth-oriented team where your expertise will directly contribute to helping students and professionals excel in their academic and research goals.

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