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ABOUT BY DR. VALI Twice Medically Board-Certified Dermatologist at King’s College London & UCLA, Dr Vali spent two decades diligently researching before even considering a beauty venture. This attitude - An uncompromising demand for innovation and performance - extends to everything the “By Dr Vali” Brand does. Through her international presence, Dr Vali swiftly established a culturally diverse rolodex of clients, seeking a more personalised approach. By Dr Vali 360 Experiential Centre came as an urban nucleus where innovative approaches in cutting-edge treatments and game-changing protocols redefine the conventional understanding of Medical Wellness, Biohacking & Cosmetic Dermatology. With Advanced Formulations and Cutting-Edge Tech Innovation, “By Dr Vali” has launched with one of the most advanced Micro Contouring Devices & Patented Adaptive Skincare in the beauty Industry. ‘By Dr Vali has a client base that spans Royalty, Victoria Secret models and the world’s most powerful CEOs’ – Vogue. By Dr Vali has earned a place in international black books as the artistic genius, who takes men and women of all ages and ethnicities on the ultimate journey to optimal performance & aesthetic. This unique opportunity pairs working alongside industry thought leaders, exceling in innovative medical wellness and cosmetic dermatology, continually driving personalised and professional growth and ensuring optimal client care is at the core of development. 8 billion skin types. One Technology. One Patent: Role Description By Dr. Vali is seeking an E-Commerce Manager to lead the strategic direction and operational performance of the BDV digital storefront at a pivotal stage in the brand's commercial growth. Reporting directly to Dr. Vali, this senior commercial role holds full accountability for online revenue, conversion, retention, and customer lifetime value across the BDV product portfolio. This is a rare opportunity to shape the direct to consumer engine of one of the most distinctive luxury medical brands in the world. The successful candidate will combine sharp commercial acumen with digital craftsmanship, deep Magento expertise, fluency in AI driven workflows, and an instinct for the elevated retail experience BDV is known for. KEY RESPONSIBILITIES Strategy and Commercial Performance • Lead the development and delivery of the BDV global e-commerce strategy, aligned to the brand's product roadmap, launch sequence, and commercial objectives., • Own the digital storefront profit and loss, with accountability for revenue, conversion rate, average order value, customer acquisition cost, and customer lifetime value., • Define and deliver quarterly and annual e-commerce targets across the full product portfolio., • Develop pricing, promotional, and bundling strategies that protect brand equity while driving sustainable revenue growth., • Serve as the senior commercial voice on all matters relating to the BDV digital storefront and report directly to Dr. Vali. Magento Platform Ownership • Own the BDV Magento storefront end to end, including catalogue management, attribute and category architecture, extension management, theme configuration, and release planning., • Lead the technical roadmap for the Magento platform in close collaboration with the technical lead, prioritising upgrades, integrations, and performance work that drive conversion and retention., • Manage Magento integrations across Klaviyo, Pabau, payment providers, shipping, tax, and analytics, ensuring data integrity across the stack., • Oversee Magento security, patching, performance monitoring, and platform stability, working with the technical lead to maintain merchant grade reliability. Website Operations and User Experience • Own the operational performance of the BDV digital storefront, including site speed, uptime, mobile experience, and checkout flow., • Oversee product page optimisation across the full BDV portfolio within Magento, ensuring every product detail page reflects clinical accuracy, brand voice, and conversion best practice., • Maintain a continuous improvement programme for site navigation, search, information architecture, and accessibility., • Manage Magento content workflows, including landing page builds, campaign pages, category merchandising, and seasonal updates. Conversion Optimisation and Funnel Performance • Lead a structured testing programme across landing pages, product detail pages, cart, and checkout to drive measurable improvements in conversion., • Identify and resolve friction points across the full customer funnel, from first touch through to post purchase. Product Launches and Merchandising • Lead the e-commerce execution of all product launches, including device, skincare, and longevity propositions., • Coordinate with the Communications team on launch storytelling, content sequencing, and campaign rollout., • Own the merchandising calendar, including seasonal campaigns, gifting moments, and category specific activations., • Manage the production and approval pipeline for product photography, video, and copy assets used across the digital storefront. AI and Personalisation • Embed AI driven workflows across the e-commerce function to accelerate analysis, content production, merchandising, and customer service operations., • Identify, evaluate, and implement AI tools for product recommendation, personalisation, dynamic pricing, conversion optimisation, and predictive analytics., • Build prompt libraries, custom workflows, and skill based systems that allow the wider team to operate at higher speed and quality without compromising brand voice or clinical accuracy., • Partner with the Communications and Clinical teams to ensure all AI generated outputs meet BDV editorial, regulatory, and brand standards before publication., • Stay current on AI developments relevant to luxury direct to consumer commerce and bring forward considered recommendations for adoption. Data, Analytics, and Reporting • Build and maintain a clear performance dashboard covering revenue, conversion, traffic, retention, and product level metrics., • Deliver weekly and monthly commercial reporting to Dr. Vali and the senior leadership team, with a clear point of view on performance and recommended action., • Conduct cohort analysis, customer behaviour analysis, and channel attribution to inform strategic and tactical decision making. Cross Functional Collaboration • Work in close partnership with the Communications, Clinical, and Operations functions to ensure all e-commerce activity reflects clinical accuracy, brand integrity, and operational reality., • Collaborate with the Communications team on email marketing, content production, influencer activation, and the affiliate programme., • Manage external vendor and agency relationships across e-commerce platform, performance media, AI tooling, and analytics. REQUIREMENTS • A minimum of 3 years of experience in a senior e-commerce, digital, or direct to consumer commercial role., • Deep hands on experience managing and optimising a Magento storefront (Magento 2 or Adobe Commerce), including catalogue management, attribute and category architecture, extension and theme management, release planning, and merchant facing configuration., • Demonstrable experience managing Magento integrations across email, payment, shipping, tax, and analytics platforms., • Comfortable briefing, managing, and quality assuring Magento developers and agencies, with sound judgement on what should be built in house versus delivered through a partner., • A proven track record of growing online revenue and improving conversion in a luxury, premium, or medically adjacent brand environment., • Demonstrable fluency with AI tools applied to commercial workflows, including large language models, AI assisted analytics, AI driven personalisation engines, and prompt engineering for repeatable team workflows., • Hands on knowledge of Klaviyo, Google Analytics 4, and conversion testing tools., • Demonstrable success launching premium consumer products and managing subscription or auto replenish programmes., • Strong analytical capability, with the ability to translate data into a clear commercial point of view., • Excellent written and verbal communication skills, with sound editorial judgement and respect for brand voice., • Comfortable operating in a senior, founder facing role across multiple high priority workstreams simultaneously., • Familiarity with regulatory and compliance considerations within the cosmetic, medical, or wellness sector is highly desirable. YOU ARE • A commercially minded e-commerce leader with impeccable taste and editorial judgement., • Equally confident with profit and loss accountability and pixel level attention to brand detail., • Curious about AI as a commercial multiplier, with a track record of integrating new tools without losing the human craft that defines a luxury brand., • Exceptionally organised and able to operate across multiple high priority workstreams without compromising quality., • Curious about consumer behaviour, with a structured approach to testing, learning, and scaling what works. WHAT WE OFFER • Monthly treatment credit at the BDV 360 Experiential Centre., • Leadership and development training throughout your career., • Senior exposure to a globally ambitious, founder led luxury brand at a high growth stage., • 28 days holiday allowance including bank holidays., • Access to clinical and medical grade training., • Cosmetic dermatology and medical wellness programmes. EQUAL OPPORTUNITY EMPLOYER By Dr. Vali actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, colour, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other criteria protected by applicable law.

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Supervisor for London Hampstead! Sales generation: • Regularly achieve the personal sales target, • Analyse available sales reports and data to determine business needs and establish sales strategies., • Support the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise sales., • Demonstrate sales leadership to staff by playing an active role on the sales floor., • Work with the Store Manager / Assistant Store Manager to identify marketing opportunities to support sales. Customer Service: • Provide the highest level of customer service., • Manage customer database and use information to increase sales and customer contact., • Resolve customer problems and complaints quickly and effectively., • Help sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods). Operations: • Ensure the upkeep, presentation and organisation of the premises., • Ensure deliveries are processed correctly and on time., • Control the movement of all stock and ensure that staff adhere to all transfer and receiving policies and procedures., • Adhere to stock accuracy and reduction requirements., • Understand and perform all point of sale management functions correctly., • Support, promote and take responsibility for loss prevention in all areas of risk management, physical security, till controls, stock management and shop communication. Merchandising/Visual: • Implement and maintain all merchandising guidelines and ensure the execution of effective merchandising strategies., • Ensure that the sales area is neat, clean and organised and that it reflects the correct visual image at all times., • To ensure that the presentation of all displays, accessories and visual areas reflect the current visual orientation., • Identify and communicate product issues in a timely manner., • Communicate stock requirements to support the business objective. Human Resources: • Based on the KPI target, provide guidance and support to the Senior Sales Associate and Sales Associate., • Ensure that image and housekeeping standards are professional, reflect the brand image and are maintained at all times., • Provide ongoing feedback to the Senior Sales Associate and Sales Associate to ensure results., • Act as second in charge when the Store Manager is not on duty.

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Company Overview Our client is one of the UK's leading and fastest-growing Fragrance & wellness brands, known for their commitment to quality and excellence. With a strong presence across global retail, travel retail, and distributor networks, they are driven by a clear purpose and embrace a growth mindset. The company's culture is built on extreme ownership, where individuals take full responsibility for outcomes, and fosters continuous learning, resilience, and adaptability. Position Overview As a Global Account Manager, you will play a crucial role in managing and expanding our client's retail and distributor partnerships globally. You will be the primary liaison between the company and its trade partners, cultivating strong relationships and driving sales growth. This position offers an exciting opportunity to contribute to the success of a dynamic and purpose-driven wellness brand. Responsibilities · Act as the primary point of contact between the company and its retail and distributor partners globally · Build and maintain strong relationships with current and potential trade partners · Provide timely and responsive support to key accounts · Collaborate with the Retail Team to achieve sales targets · Manage travel retail expansion, including merchandising strategies, staff training, market analysis, and logistics · Develop and execute tailored promotional campaigns and activation's for key accounts · Plan promotional calendars in collaboration with retailers · Deliver impactful in-store activation's and support new store openings, counter launches, and special events · Monitor and ensure the correct implementation of new listings, promotions, and online presence · Manage all in-store marketing materials and liaise with designers · Standardize marketing proposals and sales decks · Educate and up-skill retailer staff on the brand and products · Oversee order processing and fulfillment for key accounts · Address any order discrepancies or fulfillment issues · Manage new partner on-boarding, overseeing product listings, and providing standardized assets and product information Requirements · Bachelor's degree · Experience in account management and/or sales within consumer goods, wellness, or retail industries · Strong communication, negotiation, and problem-solving skills · Proficiency in CRM tools and account management systems · Ability to work effectively in a fast-paced, dynamic environment · Knowledge of the retail and travel retail industries is a plus · Multilingual proficiency is advantageous · Entrepreneurial mindset with a detail-oriented and proactive approach

E-commerce Manager ripple⁺ | London ripple⁺ is one of the UK's leading and fastest-growing wellness brands. We operate across two key categories: • ripple⁺ inhalables: A revolutionary approach to nicotine-free inhalation. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives., • Droplet: Our modern home fragrance brand, spanning incense, reed diffusers, and upcoming scent innovations that transform spaces with clean, high-quality aromas. ripple⁺ Brand DNA • Extreme Ownership: Take full responsibility for every outcome within your control., • Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit., • Purpose: Be here because you want to be — we are a passionate, long-term-focused team., • Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive. The Role As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You are responsible for making our sites fast, flawless, conversion-optimised, and continuously improving across both ripple⁺ and Droplet. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint. This is a detail-obsessed, ownership-first role. Ideas matter here, but execution matters more. Key Responsibilities • Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet, • Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing, • Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs. desktop inconsistencies; maintain documentation and QA checklists, • Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues, • Lead CRO across all sites through structured testing of landing pages, PDPs, checkout flows, and traffic-source funnels using A/B and multivariate frameworks, • Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify, • Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership What We're Looking For • 3+ years in DTC e-commerce, with deep hands-on Shopify experience, • Proven CRO and structured experimentation experience, • Experience managing sites across multiple regions or storefronts, • Extremely high attention to detail — you catch things others miss, • Comfortable owning projects end-to-end with minimal hand-holding, • Strong grasp of analytics, attribution, and what drives conversion Reports Into Co-founders & Head of Performance & Digital

Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

HUISHAN ZHANG, the internationally acclaimed luxury fashion house celebrated for its fusion of Eastern heritage and Western design, is seeking a commercially driven Senior Ecommerce Manager to lead and scale our digital business. This is a high-impact role with full ownership of ecommerce performance, responsible for driving online revenue growth while maintaining the brand’s luxury positioning and customer experience. The Role You will own the ecommerce channel end-to-end, combining trading, optimisation, and performance oversight in a fast-paced, entrepreneurial environment. Key responsibilities: • Own ecommerce performance, including revenue, conversion rate, and AOV, • Lead weekly and monthly trading, using data to drive decisions and prioritise growth opportunities, • Manage and optimise the Shopify site, ensuring a seamless, high-converting customer journey, • Oversee product launches and onsite merchandising to maximise sell-through, • Identify and implement CRO and UX improvements, • Manage and challenge external paid media agencies to deliver strong, efficient growth, • Use Shopify, GA and analytics tools to evaluate performance and define clear actions, • Develop pricing and markdown strategies to balance margin and inventory, • Collaborate with creative and brand teams to align content with commercial performance, • Oversee junior support (intern) for site operations and admin About You • 4-7+ years in ecommerce, digital trading, or performance-led roles within fashion or luxury, • Proven track record of driving ecommerce growth and improving conversion, • Strong Shopify experience and understanding of ecommerce operations, • Commercially minded, with a strong grasp of trading, margins, and performance levers, • Confident managing external agencies and holding them accountable, • Analytical and proactive, with a bias toward action and ownership, • Comfortable operating in a lean team where you balance strategy and execution Why Join • Full ownership of a growing ecommerce channel, • Opportunity to shape and scale digital within a luxury brand, • High visibility and direct impact on business performance, • Entrepreneurial, hands-on environment

About Us - The Social Shepherd 🐑 We're one of the leading Social-first agencies in the UK and US, helping global brands, household names, and high-growth scale-ups accelerate their business growth. We’re a team of 70+ across London, Bath, New York & Miami, with big ambitions to be one of the leading Social agencies and Social Commerce teams worldwide. The Role & Key Responsibilities We’re looking for an Account Manager to join our growing Social Commerce team. This is an exciting opportunity to work closely with the Head of Social Commerce to help build and scale this new offering from the ground up. You’ll play a key role in managing day-to-day client relationships, supporting TikTok Shop operations, and helping deliver strong commercial results for brands. This role is ideal for someone with 2–4 years’ experience in Social Commerce and/or TikTok Shop—either agency-side, brand-side, or within TikTok. • Support the management of client accounts across TikTok Shop, acting as a key day-to-day contact, • Assist in planning and executing social commerce strategies to drive sales and growth, • Manage TikTok Shop operations, including product listings, promotions, and campaign coordination, • Optimise product listings across TikTok Shop (titles, imagery, descriptions, pricing and merchandising), • Support the delivery of Creator Campaigns, working directly with creators or managing agencies, • Monitor performance and report on key metrics, including GMV, conversion rates and ROI, • Identify opportunities for optimisation and contribute to test-and-learn strategies, • Collaborate with Paid, Creative and Organic to deliver integrated campaigns, • Help onboard new clients and support smooth delivery from day one, • Stay up to date with TikTok trends, platform updates and social commerce best practice. Skills & Experience • 2–4 years’ experience in growing brands on TikTok Shop, • Hands-on experience with TikTok Shop (agency, brand or platform side preferred), • Strong organisational skills and ability to manage multiple projects, • Confidence working with data and performance metrics (Excel/Google Sheets), • Good communication skills and experience working with clients or stakeholders, • A proactive mindset and willingness to learn in a fast-moving environment, • Interest in social commerce, TikTok trends and digital marketing Compensation £38,000 to £48,000 DOE Some other key information 🏠 Work From Home: We operate a hybrid model where team members come to the office 3 days a week. A lot of our team loves working collaboratively, but they also like the option and balance of working from home. 🏋️ Benefits Package: Our collaboration with Bupa & Perkbox grants you access to a spectrum of health services, discounts, benefits, and perks. And that's not all – enjoy your birthday off and kickstart a healthier commute with our cycle-to-work scheme, all yours upon successfully completing your probationary period. 🕐 Flexible hours: Some of our team are early birds, and others like to start later. Our team set their own times, with some starting at 8am and finishing earlier! ❤️ We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

Assistant Store Manager - Fashion Retail (London, UK) Urban Revivo, a fashion brand under the FMG Group, is seeking a commercially minded Assistant Store Manager to support our Covent Garden store in London. In this role, you will work closely with the Store Manager to drive sales performance, maintain operational excellence, and deliver a strong customer experience. We are looking for a proactive leader with solid commercial awareness and strong product understanding and someone who can identify best sellers, respond quickly to slow-moving stock, and adjust merchandising strategies to maximise sell-through and profitability. You will support the leadership and development of the team, contribute to achieving sales targets, and ensure brand standards are consistently upheld. This is an excellent opportunity for a results-driven retail professional to grow with URBAN REVIVO in a key London location. Key Responsibilities: • Sales & KPI Achievement - Support the Store Manager in driving store performance by monitoring key KPIs, analysing sales trends, and implementing clear action plans to maximise sales and profitability., • Team Leadership & Development - Lead and motivate the team to deliver high service standards and strong sales results. Provide regular coaching and feedback to build a confident, performance-driven culture., • Operational Excellence - Ensure smooth day-to-day operations, including opening and closing procedures, cash handling, health and safety compliance, and loss prevention., • Stock & Merchandising - Monitor product performance and support effective stock control. Maintain high visual merchandising standards and adjust product placement in line with commercial priorities and trading trends., • Customer Experience - Lead by example on the shop floor, champion a customer-first approach, and handle customer queries professionally and efficiently. What We’re Looking For: • Passion for fashion retail and an understanding of current industry trends, • Minimum 3 year of experience in fashion retail management, • Strong knowledge of stock management, visual merchandising, and team leadership, • Ability to analyse sales data and implement commercial strategies, • A proactive and organised approach with excellent problem-solving skills Why Join URBAN REVIVO? • Exciting career growth opportunities in a leading fashion retailer, • Competitive salary with performance-based bonuses and commission, • Generous staff discount on the latest collections, • Extra allowances and incentives If you're passionate about fashion and ready to take the next step in your retail career, apply now and be part of URBAN REVIVO’s journey in the UK market!

Assistant Store Manager – Slowear London (King’s Road) Slowear is seeking an experienced and passionate Assistant Store Manager to join our boutique in King’s Road, London. This is a unique opportunity to take on a leadership role within a premium retail environment while also supporting the development of our new womenswear project. As an Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver exceptional customer service, and drive business performance. Your role will be pivotal in enhancing the customer journey, fostering long-term client relationships through CRM, and analyzing sales trends to help the team exceed targets. Key Responsibilities • Support the Store Manager in overseeing daily store operations and team performance, • Monitor and analyze store KPIs, identifying opportunities to drive sales and improve results, • Lead and support the execution of CRM strategies to build and retain a loyal client base, • Play an active role in the launch and development of the new womenswear category, • Train and motivate the team to deliver an exceptional customer experience aligned with the Slowear brand values, • Ensure adherence to all internal procedures, visual merchandising standards, and inventory management processes, • Promote and embody Slowear’s commitment to sustainability, inclusion, and timeless Italian style Profile • Minimum 2–3 years of experience in a premium or luxury retail environment, ideally in a leadership or senior sales role., • Preferred experience in both menswear and ladieswear fashion retail, • Strong CRM knowledge and clienteling mindset, • Comfortable with sales performance analysis and turning insights into actions, • A passion for quality craftsmanship, timeless fashion, and refined aesthetics, • Excellent communication, organizational, and team leadership skills, • Creative, proactive, and eager to contribute to the growth of a new product category Why Join Us At Slowear, we offer more than a job — we offer the chance to be part of a brand that celebrates lasting quality, cultural heritage, and authentic human connection. You’ll work in a dynamic and supportive environment, where your ideas and contributions truly matter. If you’re passionate about fashion with purpose and want to help shape the future of a brand rooted in slow living and timeless elegance, we’d love to hear from you. Apply now and join the Slowear world!

We are currently recruiting for an experienced Store Manager to join a leading food retailer. As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance. As the Store Manager some of your duties will include; • Lead & develop the store team, • Ensuring achievements of store KPIs across various brand offerings, • Working with the Area Manager to set priorities and delivery goals, • Responsibility for the store representation, including customer experience, merchandising, layout etc., • Maintaining relationships across the regional stores with other Store Managers, • Recruiting and develop the store team to ensure they fulfil their individual career potential, • Analysing sales figures, • Presenting weekly reports / figures and key information to the Senior Management team, • Dealing and resolving escalated customer queries, • Ensuring the store runs efficiently by organising your time & staff effectively Key requirements for the role; • Proven previous food / FMCG retail store management experience, • Ability to influence and negotiate effectively, • Able to be resilient and adapt swiftly in a fast paced, retail environment., • Excellent communication skills and the ability to liaise effectively at all levels, • Good working knowledge of budgets and delivering results, • Excellent understanding of all sales and service., • If you think you have the right experience as a Store Manager and are looking for a new opportunity to develop your career with a leading employer, then get in touch and apply today.

We’re opening our newest MAAP LaB in London and we’re looking for an Assistant Store Manager to help bring it to life. This isn’t just retail. It’s a space where cycling, culture and community intersect. Rides, coffee, conversation - all anchored by a premium product experience. As #2 in store, you’ll partner closely with the Store Manager to lead the team, drive performance and deliver the MAAP experience on the floor. What you’ll do • Support the Store Manager in the day-to-day running of the LaB, • Lead from the floor, driving service standards, sales performance and team engagement, • Act as the key escalation point during trading hours when required, • Coach and develop team members through in-the-moment feedback and support, • Execute visual merchandising standards with precision and consistency, • Support roster execution, inventory management and operational processes, • Step into Store Manager responsibilities as required, • Play an active role in delivering community rides, events and activations What you bring • Solid retail experience with exposure to team leadership or keyholder responsibilities, • Strong execution focus - you deliver consistently and at pace, • Confident communicator with the ability to coach and influence others, • High attention to detail across product, VM and customer experience, • Commercial awareness and understanding of retail KPIs, • Hands-on, proactive and solutions-oriented, • Connected to cycling, fashion or cultural communities What’s on offer • Product allowance, • Staff discounts, • Competitive salary

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Ariane London is recruiting a Store Manager to lead the opening of Figaret Paris’ first London boutique. Founded in 1968, Figaret embodies the art of shirtmaking, elevating it to an icon of the wardrobe while combining classic heritage with contemporary vitality. The brand offers a complete range of shirts for men and women, designed to accompany every moment of life, as well as ready-to-wear pieces and accessories created to form timeless silhouettes. With a strong network of boutiques and department stores in France, Figaret is also present in Belgium and Switzerland and operates an international e-commerce website. Figaret Paris is experiencing strong growth, supported by the investment fund Experienced Capital (Oh My Cream, Dynamo, etc.). Your role · Recruit, train and lead a high-performing sales team · Drive sales, KPIs and customer loyalty · Ensure smooth daily operations and services · Implement visual merchandising and brand standards · Act as a key link with head office in Paris Your profile · Successful experience as a Store Manager in premium fashion retail · Strong leadership and commercial skills · Passion for customer experience · French is a plus · Store opening experience appreciated 📍 Location: Central London 💼 Contract: Full time 💰 Package: Competitive salary, commission, benefits 👉 Ready to be part of Figaret’s international growth? Apply now

About the Company Our wholesale team is growing, and we are looking for a passionate Account Manager to help continue driving Skinnydip forward! The role will be based at our Head Office in Camden, London and the ideal candidate will need to have had experience working within a fast-paced company in a similar position. The role will see you managing and working with some of the biggest retailers across the globe, with the aim of growing our Skinnydip offering within their stores. If you are a driven and motivated individual up for the challenge of working within a rapidly growing lifestyle style brand, then this is the role for you. Responsibilities • Responsibility in maintaining existing relationships with key retail partners, selling in our seasonal collections, and maximising new business opportunities with each partner., • Driving forward new business development in particular focusing on licensing opportunities with retail partners., • Solid understanding of the production process and Critical Path Management, • Ensure timely and successful delivery solutions according to each customer’s needs and objectives., • Report clearly the progress to internal departments and business executives., • Ensuring customer relationships are maintained and developed., • Liaise regularly with our suppliers in the Far East/India/Vietnam to negotiate commercial terms, ensure timely production and delivery of all orders., • Retain a very good relationship with Merchandising, Production and Design Team to ensure any production/delivery issues are dealt with and all orders run smoothly. Qualifications Minimum 4 years’ experience in working in a similar role, preferably within the fashion or consumer goods industry. Required Skills • Highly Driven and able to work under pressure to meet deadlines., • Ideally has previous experience working in licensing (brands such as Disney, Mattel or Hasbro), • Exceptional attention to detail and organisation skills., • Excellent knowledge in Microsoft Office, in particular Excel and PowerPoint., • Understanding of the order, production, shipping and invoice process., • Excellent communication skills both externally and at all levels internally., • Enthusiastic, self-confident and self-motivated., • Ability to work on an individual level as well as a team environment., • Proactive with problem solving skills., • Willing to adapt and take on new challenges and driven to continually improve., • Ambitious and entrepreneurial. The Skinnydip Experience – what we can offer you! • Progression and career development., • A bonus scheme that financially rewards based on individual and team performance., • A fun and relaxed office environment – just check out our TikTok!, • Unlimited Paid Holiday – yes that is correct!, • Flexi time – start early/finish early or start later/finish later, • Up to 50 WFH days a year, • Regular company social events., • Wine Time every Friday

Retail Village Supervisor OVERVIEW An exciting opportunity has arisen for a Retail Supervisor within the Anya Hindmarch Village, reporting to the General Retail Manager (GRM), working 5 days a week across Monday to Sunday. The Anya Village consists of 5 stores and a café on Pont Street, with a flagship store on nearby Sloane Street. The Supervisor’s primary focus will be on the smooth running of the Pont Street Stores. The role requires an energetic, driven individual to support the GRM and Assistant Manager (AM), ensuring all stores are prepared and stocked to offer a consistent, exceptional customer experience. You will also support the GRM on additional retail projects as required, including Village Hall activations. KEY RESPONSIBILITIES Sales & Customer Experience • Drive sales across all stores to achieve company targets, identifying opportunities and presenting recommendations to the General Retail Manager., • Nurture existing customer relationship, and develop new through effective, targeted outreach, clienteling, communication channels and in-person appointments., • Coach and support the team to uphold expected sales floor standards., • Act as a brand ambassador, embodying company values and setting an example for the team. Team Leadership & Development • Monitor uniform and presentation standards across the retail team, ensuring alignment with brand standards, including mobile phone rules, professional etiquette and customer-interaction standards., • Spot staff training needs and raise any gaps in training with the AM to ensure all staff in the Village are fully trained., • In the absence of the GRM, hold daily morning meetings for the Village teams with a focus on target setting and clientelling in preparation for opening., • Monitor individual performance and raise any concerns or issues with the RGM. Operational Excellence & Stock Management • Manage deliveries, stock movement and transfers, resolving any discrepancies promptly whilst knowing when escalation to the AM or GRM is necessary., • Work with the teams to ensure all Village stores are restocked daily, including packaging., • Communicate stock and consumables needs to the General Retail Manager in line with delivery lead times., • Maintain high back-of-house standards in every store, ensuring stockroom organisation, product coding accuracy, and overall stock safety., • Continually check product presentation in all stores, following merchandising guidelines and collaborating with the VM team., • Oversee weekly cycle counts and bi-annual stocktakes to maintain accurate stock levels., • Support the team with end-of-day procedures, ensuring accurate reporting and a successful close of the trading day., • Adhere to all Health & Safety regulations to maintain a safe environment for colleagues and customers. What you need to succeed • Experience in a retail or customer-facing role, with exposure to supervisory responsibilities., • Organised and detail-oriented, particularly in day-to-day operations and stock handling., • Able to work in a fast-paced environment and adapt to changing priorities., • A strong customer-first mindset and enthusiasm for delivering great service., • A positive, proactive attitude with a willingness to learn and take on responsibility., • Good communication skills and the confidence to support and guide team members. EQUAL OPPORTUNITIES Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know. Thank you for your interest in Anya Hindmarch. Unfortunately, due to the volume of interest in the role we cannot get back to every applicant, however we will be in touch by email if your application is selected beyond initial screening. Thank you and best wishes, The People Team

About Arabian Oud Arabian Oud marks the largest Middle Eastern fragrance house in the world since opening our doors in 1982 in the traditional former marketplace of Riyadh, Souk al-Zal, with an objective to source one of the rarest scents, Oud, which has served Middle Eastern perfumery for centuries. A renowned brand formulating unconventional fragrances, incense and oils of the finest quality. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, Istanbul, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, Westfield London, and Bluewater. Job Purpose: We are seeking a motivated and customer focused Assistant Store Manager to support the Store Manager in delivering exceptional guest experiences, driving sales, and leading a high performing team. The ideal candidate combines leadership, retail operations expertise, and a genuine interest in fragrance to inspire both staff and customers. Duties and responsibilities: Leadership & Team Management • Assist the Store Manager in daily store operations and brand standards., • Lead, coach, and develop sales associates to achieve individual and store overall goals., • Schedule staffing to ensure optimal coverage and peak business periods., • Foster a positive team culture, escalate performance issues, and recognize top performers., • Champion a customer centric approach, delivering personalized fragrance experience and recommendations., • Drive sales through effective product demonstrations, scent pairing, and cross-selling/up selling strategies., • Resolve escalated guest concerns with empathy and timely follow-through., • Execute visual merchandising standards to create a premium instore experience., • Monitor inventory levels, coordinate receiving, stock transfers, and back of house organization., • Support seasonal launches, promotions, and fragrance launches with compelling displays., • Assist with opening/closing procedures, cash handling, and POS accuracy., • Ensure store maintenance, cleanliness, and safety compliance at all times., • Prepare and analyze daily/weekly sales reports and KPI tracking (e.g., conversion rate, average transaction value, retention rates)., • Maintain strong knowledge of fragrance notes, brands, and trends., • Coordinate with suppliers, vendors, and brand representatives for events, samples, and promotions., • Uphold company policies, privacy laws, and health & safety regulations., • Ensure accurate pricing, ticketing, and promotions in line with brand guidelines., • Protect company assets and minimize loss (shrink) through vigilant controls. Qualifications: • 1–2 years of retail experience, preferably in beauty/fragrance or luxury retail., • Proven leadership or supervisory experience in a retail environment., • Excellent guest service and relationship building skills., • Strong communication, coaching, and conflict-resolution abilities., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Basic retail math, POS system proficiency, and familiarity with inventory processes., • Knowledge of fragrance notes, brands, and fragrance culture is a plus. Position: Assistant Store Manager – Full Time On-site Hours per Week: 40 (Permanent) Location: Oxford Street

We are seeking a commercially strong and hands-on Retail Director to lead our retail operations across the UK and US markets. This is a key leadership role within a fast-growing international fashion brand, ideal for someone with a strong fast-fashion background (e.g., ZARA, H&M, Bershka, Pull&Bear) who thrives in a high-speed, trend-driven and expansion-focused environment. You will play a critical role in driving store performance, building scalable retail structures, and supporting new market growth. Key Responsibilities • Own and drive retail performance across the UK and US, with full accountability for sales, KPIs, and operational excellence., • Lead multi-site store operations, ensuring strong execution across staffing, VM, stock flow, and customer experience., • Implement and optimise fast-fashion operating rhythms (e.g., weekly trading reviews, rapid stock rotation, fast replenishment)., • Partner closely with Buying and Merchandising teams to ensure product-market fit, reacting quickly to sales and customer trends., • Analyse weekly and daily sales data to identify opportunities and take immediate action to drive sell-through and margin., • Support new store openings and market expansion, including building teams, setting up processes, and driving early-stage performance., • Benchmark competitors (e.g., ZARA, H&M) and translate insights into actionable strategies for local markets., • Build and develop a strong retail leadership pipeline, coaching Store Managers and Area Managers to deliver consistent results., • Establish clear and scalable SOPs to support a growing store network., • Ensure compliance with UK and US employment regulations and retail best practices. Requirements • 8+ years’ experience in fast-fashion retail, with at least 4–5 years in a multi-site leadership role (e.g., Area Manager, Regional Manager, Retail Director)., • Background in brands such as ZARA, H&M, or similar high-volume, trend-led retailers is highly preferred., • Strong understanding of fast-fashion trading logic (e.g., sell-through, stock turn, weekly KPI cadence)., • Proven track record of driving sales growth and improving store performance across multiple locations., • Experience in new market entry, store openings, or scaling retail operations is a strong advantage., • Highly commercial, data-driven, and action-oriented mindset., • Comfortable working in a fast-paced, evolving environment with a hands-on approach., • Strong leadership skills with the ability to manage and influence teams across different markets., • Fluent English required; Mandarin is a plus. Why Join Us • Opportunity to play a key role in building and scaling retail operations in the UK and US markets, • Join a fast-growing international fashion brand with strong global momentum, • High level of ownership and visibility within the business

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

Store Supervisor - Oxford Street Industry: Designer collectible pieces Location: Oxford Circus Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Oxford Street store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

JOB TITLE Sales Associate ROLE TYPE - Full Time Permanent contract REPORTING TO Store Manager LOCATION London - Motcomb DATES : Asap COMPANY PROFILE Innovative and audacious, ERES is a French luxury brand, ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort . ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES is acquired by the CHANEL Group. Since then ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear . Based in Paris designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms . THE POSITION Your role is to offer to the customers a unique and memorable experience in order to maximize the sales and to establish long term relationships with the customers, in accordance with the standards and the image of Eres. RESPONSIBILITES Because of your position of Sales Consultant, your responsibilities include, but are not limited to the following aspects: Brand Image • Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look, • Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worth a luxury environment, • Share your expertise with the customers and with the teams Sales skills • Master and observe the Eres Art of Sale techniques, • Have a perfect knowledge of Eres, of the collections and the stocks, • Know and follow the KPI’s, • Develop and work with the customer file, • Support the other Sales assistants Operations • Master the management of the cash desk, • Permanently ensure the compliance of the merchandising guidelines, the tidiness of the counters and of the fitting rooms, • Participate to the reception of goods, to the stock management and to the boutique reorders PROFILE A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy Strong customer Service Mindset Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy Structured, organized, show initiative At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions... We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

An industry leading promotional merchandising company is looking for a Senior Account Manager or Account Director with industry experience. Top tier brands, strong earning potential and a massive support network on offer. The Company This London company are one of the top businesses in their sector. Specialising in the design, production and delivery of promotional products for multiple sectors, they work with over 20 of the World’s most valuable brands in sectors including, automotive, finance, food, logistics, technology and retail. The company is proud of its office and workplace environment and the large team are a welcoming, diverse and social group. As a result of this growth, the company is very keen to speak with experienced Senior Sales professionals in the promotional merchandising industry as they look for an Account Director to manage high value accounts and help lead a team… The Role Reporting directly to the Senior Management team, this important role will see the successful candidate working across several key clients to foster lasting relationships and maximize revenue opportunities. You’ll work with established brands/accounts from the start, have the backing of a seasoned team and the commission scheme on offer presents very strong earning potential. Responsibilities include: • Develop and maintain relationships within all key departments for assigned clients, including sales, marketing and procurement contacts., • Understand client business initiatives, sales and marketing strategy, sales distribution channel, procurement process, brand strategy, brand identity guidelines, event schedules, ad campaigns, anniversaries, product introductions, in order to proactively present product ranges and secure merchandise orders., • Maintain up-to-date knowledge of company’s product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers., • Help to manage and mentor more junior sales team members The Opportunity This company are extremely well backed and form part of large global group. They have a commitment to offering an excellent work and staff well-being is a top priority here. On top of this, they offer strong progression opportunities to senior leadership roles. Benefits include: • Flexible and home working (3 days home working offered), • Private Healthcare cover, • Above average Pension contribution, • 33 days holiday, • Bonus and commission structure I've personally placed several people with this business and would be happy to provide a full job specification and company info on application or request (just drop me a message)

We are looking for a motivated, results-driven Junior Area Manager to join our rapidly growing European team. Reporting to the Senior Business Development Manager, you will support the management and development of our brand’s presence across a specific European region (The House of Creed, Balenciaga Fragrances, Bottega Veneta Fragrances). This role offers an excellent opportunity to develop your skills in sales, marketing, and brand management within the dynamic fragrances industry. You will work closely with distributors, retailers, and internal stakeholders to drive sales, increase brand awareness, and ensure consistent brand representation. Key Responsibilities Sales & Distribution Support • Support the Senior Business Development Manager in developing and executing commercial strategies to achieve regional sales targets., • Assist and support existing distributors and retailers by providing product knowledge, training, and promotional tools., • Monitor sales performance, analyze trends, and identify growth opportunities within the assigned region., • Coordinate and follow up on marketing activities and events to maximize brand visibility and drive sales., • Help the Senior Business Development Manager in strategizing the A&P (Advertising & Promotion) budget per country., • Contribute to the implementation of marketing campaigns and initiatives within the region., • Ensure consistent brand representation and compliance with visual merchandising standards across all points of sale., • Monitor competitor activity and market trends to identify opportunities and challenges., • Collect market feedback and consumer insights to support product development and marketing strategies., • Build and maintain strong relationships with distributors, retailers, and internal stakeholders., • Act as a point of contact for regional partners’ requests and inquiries., • Prepare regular reports on sales performance, marketing activities, and market trends., • Analyze data to identify key performance indicators and areas for improvement., • Contribute to the preparation of annual budgets and sales forecasts. Profile & Requirements • 1–2 years of experience in a similar role within the cosmetics industry., • Full professional proficiency in English (written and spoken); any additional language is a plus., • Strong analytical skills with the ability to interpret sales data and market trends., • Excellent communication and interpersonal skills, with a strong ability to build relationships., • Proactive, organized, and results-oriented mindset., • Ability to work in a fast-paced, international environment

Company Overview: Our client is a rapidly expanding UK wellness brand operating across multiple product categories and retail channels. They're building a direct-to-consumer presence across global markets, with a strong focus on quality, ownership, and long-term growth. The company culture is built on extreme ownership where individuals take full responsibility for outcomes, paired with a genuine commitment to excellence as a habit. They're looking for people who are passionate, purpose-driven, and embrace continuous learning and adaptability. Position Overview: As E-Commerce Manager, you'll own the complete Shopify ecosystem across multiple regions and storefronts. You'll be responsible for driving conversion performance, ensuring flawless user experience, and turning traffic into revenue. This is a fast-paced, detail-driven role where you'll partner with performance marketing, retention marketing, and creative teams to execute strategy and deliver results. You'll report directly to the co-founders and Head of Performance & Digital, giving you direct influence over the company's e-commerce direction. Responsibilities: • Own end-to-end e-commerce performance across all Shopify storefronts, ensuring fast load times, seamless UX, and optimised conversion rates across regions, • Define and execute e-commerce strategy across product categories, tailoring site experience, merchandising, and landing pages by campaign and traffic source, • Conduct regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile versus desktop inconsistencies, • Lead new site builds from brief to launch, acting as the internal lead across designers, developers, and stakeholders to deliver on time and on brief, • Support retail-connected platforms including major retailers, maintaining direct-to-consumer level performance and quality standards, • Lead conversion rate optimisation through structured A/B and multivariate testing across landing pages, product pages, and checkout flows, • Implement and test e-commerce software, CRO tools, analytics, tracking, and personalisation solutions with clean integrations, • Own performance reporting across conversion rate, average order value, revenue by site and region, and funnel-level performance, • Translate insights into clear actions and share regular updates with leadership and marketing teams Requirements: • 3+ years experience managing direct-to-consumer e-commerce operations, • Deep, hands-on experience managing and optimising Shopify stores, • Proven conversion rate optimisation and experimentation experience with structured testing frameworks, • Experience managing multiple storefronts or regions simultaneously, • Strong analytical skills with clear understanding of e-commerce analytics and attribution, • Extremely high attention to detail with ability to spot UX friction and technical issues, • Comfortable owning projects end-to-end from concept through execution and reporting, • Experience with e-commerce tools, CRO platforms, and analytics integrations, • Ability to communicate complex data insights clearly to non-technical stakeholders, • Self-motivated with a growth mindset and commitment to continuous improvement

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

SUMMARY: A Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the Customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. SALES LEADERSHIP: • Assumes Manager’s role in supervising staff in absence of Store Manager and Assistant Manager, • Strives for sales excellence and results, • Ensures selling standards are met, • Works with customers and models excellent customer service and clientelling skills, • Maximizes sales through strong floor supervision ASSOCIATE DEVELOPMENT: • Ensure associates are trained on product knowledge, selling skills and customer service and operations • Provides information and feedback for Sales Associates, • Team sells with Sales Associates to contribute to the development of the selling team OPERATIONS EXCELLENCE: • Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook • Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: • Helps execute floor-set and promotional directives, • Works as a member of the team to insure all store standards are met, • Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times, • Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction FASHION SAVVY: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles, • Appreciation and demonstration of an overall finished fashion look PHYSICAL DEMANDS: • Ability to operate computer/cash register, • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds WORK ENVIRONMENT: • Ability to create a quality working environment that will encourage others to develop and excel, • Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals QUALIFICATION REQUIREMENTS: • Minimum of 2 years retail Store Management position/ experience in women’s apparel (or related field) • Ability to work flexible schedule including nights and weekends, • Strong verbal and communication skills, • Strong observation skills – identifying and assessing customer and employee behavior, reactions, and floor awareness • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

BIMBA Y LOLA is a creative collective. A multidisciplinary group of people spreading art and culture through fashion. We believe in creativity and its power to shape a better world. Creativity for external and internal use only. Creativity for each and everyone. Deeply fresh, seriously playful. From Spain to the world. Vigo, 2005. What are we looking for? We are looking for a part-time (32h &16h) Sales Assistant for one of our stores in London. As our best asset, our salespeople will help us growing the Bimba y Lola culture in United Kingdom. We recruit a dynamic and motivated Sales Associate, who have an interest in the world of fashion, who have a certain sense of touch, know how to listen and work as a team. At BIMBA Y LOLA we offer a very competitive salary+commission package, in addittion to other extra-salary benefits. You will also have corporative discounts, personal uniform, induction and product training with every season. What will you do? Reporting to the Store manager, the Sales Assistant should bring an excellent customer service, becoming our principal brand ambassador and helping to build the BIMBA Y LOLA experience. • Whole service on the customer journey, from welcoming to the final sale, dealing with any requests or complains, • Stock counting and control, deliveries organization and stockroom maintenance, • Product organization on the shop floor, as well as visual merchandising guidelines implementation and collaboration in the visual changes and windows Profile • We are looking for a sales assistant with at least one year of experience with customer service, with a sense of fashion and orientation for the clients

At TENZING Natural Energy, we're on a mission to shake up energy with a clean, plant-based alternative. Inspired by Himalayan Sherpas, we've built a greener, healthier energy drink and we're scaling fast. As the UK's #1 Natural Energy brand and a certified B Corp, we're here to do things differently. DTC is a serious growth channel for us and we're hiring the person who'll manage it day-to-day. The future of energy needs bold thinkers and doers to make it happen. Join us if you’re ready to take on the climb. THE ROLE This is a hands-on ecommerce role with real commercial impact. You'll report into our Head of Growth and run the channel alongside her - site operations, trading calendar, retention, and the onsite improvements that move revenue. The work is visible, the impact is measurable, and there's genuine scope to grow as the channel does. If you're someone who spots a problem in the data and has a fix live before the week is out, you'll fit here. WHAT YOU'LL OWN → Day-to-day site operations - keeping things accurate, live and performing → Trading calendar execution - launches, promotions, key moments, delivered with pace → Retention and subscription - reducing churn, improving repeat purchase journeys, increasing LTV → Weekly performance tracking - pulling the numbers, reading them, acting on them → Onsite performance - merchandising, UX and content updates that move conversion and AOV → Developer and agency relationships - scoping improvements and prioritising ruthlessly WHAT WE'RE LOOKING FOR 2-4 years in ecommerce or DTC, ideally in a consumer brand Strong Shopify experience - hands on, not theoretical Comfortable with data - you can find the insight and know what to do with it Exposure to subscription or repeat purchase models, Recharge experience ideal Organised, accountable and good energy Nice to have but not essential: CRM or lifecycle marketing, CRO testing, FMCG background WHY TENZING A strong strategic partner in your manager. A brand with real momentum and a high energy team that notices good work. JOIN ONE OF THE FASTEST GROWING SCALE-UPS IN THE DRINKS INDUSTRY where your ideas and passion drive real impact. BE PART OF A PURPOSE-DRIVEN COMPANY - we're not just making better energy drinks, we're redefining what the category stands for, from natural performance to planet-first values. WORK WITH AN ADVENTUROUS, AMBITIOUS TEAM AND ENJOY AMAZING PERKS - free gym & climbing memberships | one adventure team trip per year | work from anywhere for 2 weeks | monthly team socials | free entry to our sports events | unlimited TENZING to keep you, your friends, and family energised - plus more. If this sounds like you then APPLY NOW !!

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

We are seeking a passionate and driven Assistant Manager to join a beautifully curated contemporary fashion brand known for its effortless style, strong identity, and loyal global following. This is an exciting opportunity to play a key role in supporting the day-to-day running of a high-profile boutique, delivering exceptional client experiences while driving team performance and commercial success. Key Responsibilities: • Support the Store Manager in leading, motivating, and developing a high-performing team, • Deliver an elevated, personalised client experience with a strong focus on styling and storytelling, • Drive sales performance through KPI management, team coaching, and clienteling, • Build and maintain long-term client relationships to encourage loyalty and repeat business, • Oversee visual merchandising, ensuring the store reflects brand standards at all times, • Manage daily operations including stock control, rota planning, and store organisation, • Act as a brand ambassador, embodying the brand’s values and aesthetic About You: • Previous experience in a supervisory or management role within fashion retail, • A natural leader with a hands-on and collaborative approach, • Strong passion for clienteling and building meaningful customer relationships, • Commercially aware with a proven ability to drive sales and team performance, • Well-presented with a keen eye for styling and detail, • Energetic, proactive, and thrives in a fast-paced retail environment This role is ideal for someone who loves fashion, people, and storytelling, and is looking to grow within a dynamic and inspiring retail environment.

Programme Manager – Data, AI & Retail Transformation Contract – 6 months Start: May Location: WFH & London Rate: 500/day We’re partnering with a leading retail organisation undergoing a major digital and data transformation, and we’re looking for an experienced Programme Manager to take the lead on a portfolio of high-impact initiatives across data, AI, and customer-centric retail innovation. This is a pivotal role, sitting at the intersection of technology, analytics, and commercial strategy—ideal for someone who thrives in fast-paced retail environments and knows how to turn complex data-led ambitions into tangible business outcomes. The Opportunity As Programme Manager, you will own the end-to-end delivery of a multi-stream transformation programme focused on leveraging data and AI to enhance customer experience, optimise operations, and unlock new revenue opportunities. You’ll work closely with senior stakeholders across technology, digital, merchandising, and operations, ensuring alignment between business goals and programme execution. Key Responsibilities • Lead and deliver complex programmes spanning data platforms, AI/ML use cases, and retail systems, • Define programme roadmap, governance, and delivery frameworks across multiple workstreams, • Translate strategic objectives into actionable plans with clear milestones and measurable outcomes, • Manage cross-functional teams including data scientists, engineers, product owners, and third-party vendors, • Drive adoption of AI-driven solutions (e.g. personalisation, demand forecasting, pricing optimisation), • Ensure robust risk, dependency, and stakeholder management across the programme lifecycle, • Champion data-driven decision-making and foster a culture of continuous improvement What We’re Looking For • Proven experience as a Programme Manager within retail, eCommerce, or consumer-focused industries, • Strong track record delivering data and AI-led transformation programmes at scale, • Solid understanding of data platforms, analytics ecosystems, and AI/ML applications in a commercial setting, • Exceptional stakeholder management skills, with the ability to influence at C-suite level, • Experience working in agile and hybrid delivery environments, • Commercially astute, with a clear focus on value realisation and ROI, • Excellent communication skills, able to bridge technical and non-technical audiences

We are looking for a commercially driven Merchandiser to join our Merchandising team in London. This is a full-time role based in London and reports to our Senior Merchandising Manager. Our Story Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the Role This role is part of our Merchandising Operation with the goal to maximize commercial opportunities through effective management of inventory, driving sales through improved availability, forecasting, reducing mark down and maximizing profit. More specifically you will have the following responsibilities. Trading: • Provide weekly summary of KPI’s within departments of responsibility and the wider business, relating to sales, stock, profit, versus budget and previous year, • Provide analysis relating to departments of responsibility and the wider business, • Oversee weekly stock sales and intake forecasts, • Manage intake flow into business to hit monthly forecasts, drive sales and minimize risks and communicate to relevant departments, • Management of the correct movement and forecast of inventory and allocations, • Provide analysis and summary of promotional activity, • Ensuring activity and event calendar for the business to prioritize launch and sale, • Partner with other teams to improve performance and drive best practices Planning and Forecasting: • Work with sales teams and supply chain management to improve forecast accuracy, • Analyze every aspect of bestsellers (for example, the bestselling price points, family or styles) and ensure that they reach their full potential., • Monitor slow sellers and take action to reduce prices/set promotions or discontinue products as necessary, • Provide historical analysis to develop planning forecasts, • Maintain planning processes and systems to improve forecasting accuracy About You We are looking for an experienced Senior Merchandising Manager with strong commercial and analytical skills, able to propel our Merchandise Operation to the next level. • Minimum 3-5 years experience in Merchandising within a faced-paced environment. Relevant industry experience would be a plus but not essential, • Proven track record of delivering commercial success in high-growth, fast-paced businesses, • Experienced in delivering a large volume of SKU’s, • Data-driven mindset, proactive in identifying risks and opportunities—and taking decisive action to resolve them, • Commercially sharp and agile, confident making trading decisions at pace in a constantly evolving landscape, • Highly analytical and innovative, with strong numerical skills and a genuine passion for product, • Previous experience of stock management across multi sites using a stock control system, • Impeccable standards and attention to detail, • Extremely proficient in Microsoft Office with advanced Excel skills, • Experience in using NAV, JET and CUBE is preferential For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. The successful applicant must have eligibility to work in the UK. We embrace diversity in all applicant’s backgrounds.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

Exciting opportunity for a Category Manager - Convenience Food & Soft Drink Retail to join this global energy company for a 6 month initial contract. Pay Rate: £400 - £435 per day, PAYE/ Umbrella. As a Non-Fuel Retail business, Convenience Retail Team sources goods and services across a broad spectrum of own-label and consumer packaged goods across 13 product categories. The team has a core offer of products and services complemented with a food-for-now proposition. This is enhanced with a food-for-later and top-up convenience offer developed in close collaboration with major UK Retailer Alliance partners. To drive long term sustainable growth, the business is focused on developing an ever-evolving offer that satisfies the needs of a diverse customer base. Each service station must provide customers with the best mobility offer and must cater to customers with different retail shopping missions. The role: The purpose of this role will be to manage assigned Categories and/or Alliance Partners for the UK business, ensuring the key KPI metrics are met. This will require best-in-class category management skills and the successful candidate will be required to build extensive knowledge of their categories and the wider dynamics of the retail environment. Pivotal to the role will be interaction with suppliers and partners, negotiating then managing the execution of annual Joint Business Plans. -Manage the Category performance and P&L against key KPI deliverables. -Thorough analysis and understanding of the category and market dynamics - measuring the category performance and maintaining an optimal balance between the long-term view and business demands of the annual targets. -Developing profitable category business plans and ensuring all performance levers are optimized eg range, merchandising, price, promotions, operational excellence etc -Owning the relationships and negotiation of trading terms with suppliers or alliance partners and identifying opportunities to drive efficiencies. Building appropriate JBPs with the supply base. -As part of a global business, work collaboratively with the global category management team to unlock broader opportunities -Develop and implement appropriate seasonal or event driven activities to maximise incremental sales and revenue -Effectively manage relationships with broader stakeholders and other teams within the business to deliver against our objectives -Provide an agile response when required to respond to changing market and business dynamics. The Candidate: *Experience as a Category Manager / Buyer in a FMCG Convenience Food / Soft Drink Retail environment is essential. -Result driven mindset; able to deliver against or support delivery of stretching business targets -Strong commercial acumen, strong understanding of sales, margin and profitability metrics, supported with understanding of all factors that can influence performance -Analytical skills, robust analytical skills demonstrable across different tools with high attention to detail -A willingness to take ownership to deliver against the targets set. -Excellent relationship management skills; able to adapt approach to different audiences or circumstances -Strong interpersonal skills, able to communicate, engage, influence or challenge different stakeholders where required This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing

JD Retail | UK Sourcing & Merchandising Manager Department: JD Retail - Cross-Border Business Department - Global Direct Sourcing Center Report To: Global Direct Sourcing Leader 1. Job Positioning Responsible for the full-category direct sourcing and merchandising work in the UK market, integrating local UK supply chain resources such as brands, factories, and traders, focusing on the UK's advantageous categories, promoting direct supply of goods to JD International, exporting to the Chinese market to serve Chinese consumers, and achieving merchandising and GMV growth targets. 2. Core Job Responsibilities • Market Insight and Strategy: Deeply cultivate the UK consumer market and industrial belts, analyze the trends of the UK's advantageous categories, competitor dynamics, and Chinese users' demand for British products, and formulate local direct sourcing and merchandising plans for the UK., • Supplier Development: Focus on developing local UK brands, suppliers of pharmacy chains (Boots), factories, and British cross-border e-commerce sellers, complete merchandising negotiations through local exhibitions, industry associations and other channels, and promote cooperation in core categories., • Product Selection and Implementation: Focus on the UK's core advantageous categories, select compliant best-selling products that meet Chinese users' needs, promote the implementation, listing and marketing promotion of direct sourcing, control product quality and delivery time, and coordinate with the Chinese team to ensure the smooth operation of the supply chain., • Supplier Management: Establish a hierarchical system for UK suppliers, provide operational support and training, review operational data, optimize cooperation models, handle compliance and sudden risks, and maintain a healthy supplier ecosystem., • Cross-Departmental Collaboration: Coordinate with JD International's Chinese team, synchronize UK market information, link up with major promotion activities, and complete core KPIs. 3. Job Requirements • Language: Fluent in English (required, able to independently complete business negotiations and contract signing)., • Professionalism: Familiar with UK product compliance requirements (such as UKCA), with the ability of health care and beauty product selection and best-selling product development, and an understanding of the demand pain points of British products in the Chinese market., • Others: Priority will be given to candidates with local UK merchandising and purchasing experience, or experience in cooperating with health care and beauty categories.

We are looking for a motivated, results-driven Junior Area Manager to join our rapidly growing European team. Reporting to the Senior Business Development Manager, you will support the management and development of our brand’s presence across a specific European region (The House of Creed, Balenciaga Fragrances, Bottega Veneta Fragrances). This role offers an excellent opportunity to develop your skills in sales, marketing, and brand management within the dynamic fragrances industry. You will work closely with distributors, retailers, and internal stakeholders to drive sales, increase brand awareness, and ensure consistent brand representation. Key Responsibilities Sales & Distribution Support • Support the Senior Business Development Manager in developing and executing commercial strategies to achieve regional sales targets., • Assist and support existing distributors and retailers by providing product knowledge, training, and promotional tools., • Monitor sales performance, analyze trends, and identify growth opportunities within the assigned region., • Coordinate and follow up on marketing activities and events to maximize brand visibility and drive sales., • Help the Senior Business Development Manager in strategizing the A&P (Advertising & Promotion) budget per country., • Contribute to the implementation of marketing campaigns and initiatives within the region., • Ensure consistent brand representation and compliance with visual merchandising standards across all points of sale., • Monitor competitor activity and market trends to identify opportunities and challenges., • Collect market feedback and consumer insights to support product development and marketing strategies., • Build and maintain strong relationships with distributors, retailers, and internal stakeholders., • Act as a point of contact for regional partners’ requests and inquiries., • Prepare regular reports on sales performance, marketing activities, and market trends., • Analyze data to identify key performance indicators and areas for improvement., • Contribute to the preparation of annual budgets and sales forecasts. Profile & Requirements • 1–2 years of experience in a similar role within the cosmetics industry., • Full professional proficiency in English (written and spoken); any additional language is a plus., • Strong analytical skills with the ability to interpret sales data and market trends., • Excellent communication and interpersonal skills, with a strong ability to build relationships., • Proactive, organized, and results-oriented mindset., • Ability to work in a fast-paced, international environment

Senior Product Manager (Product Development & Production) 📍 London | 🧵 Fashion / Streetwear | 🚀 High-Growth Brand About the Brand Our client isn’t just building a brand, they’re building a movement. Born to redefine streetwear for a new generation, they exist at the intersection of culture, community, and creativity. Operating globally from a single eCommerce platform (UK 35%, US 35%, ROW 30%), they’re scaling fast and looking for exceptional talent to help shape what’s next. The Role As Senior Product Manager, you’ll take full ownership of the end-to-end product lifecycle from design handover through to production and delivery. Reporting to the Head of Product, you’ll ensure products are technically sound, commercially viable, and delivered on time, all while maintaining the highest standards of quality and brand integrity. This is a pivotal leadership role where you’ll drive operational excellence, influence product strategy, and elevate the brand’s global offering. What You’ll Be Doing Product & Critical Path Ownership • Own the full product lifecycle from concept to warehouse intake, • Manage development calendars, ensuring key milestones are met, • Ensure sampling accuracy and production readiness, • Deliver cost prices aligned with margin targets, • Lead supplier negotiations within commercial parameters, • Oversee production planning across all product categories, • Build and manage strong factory relationships, • Negotiate MOQs, timelines, and capacity planning, • Drive initiatives to reduce returns and improve product quality, • Maintain high standards across materials, fit, and construction, • Partner with Design, Merchandising, and Marketing teams, • Align product delivery with campaign and trading calendars, • Lead Product Development, Garment Tech, and Production teams, • Set priorities and ensure delivery against key milestones, • Coach and develop team members You are: • Exceptionally organised with strong project management skills, • Detail-oriented, with a sharp eye for product quality, • Commercially minded, balancing creativity with margin delivery, • Passionate about fashion and product innovation, • 5+ years in product development / production (fashion or trainers or shoes), • Strong knowledge of garment technology, materials, and fit, • End-to-end supply chain and production expertise, • Experience managing suppliers and negotiating costs, • Proven leadership experience managing cross-functional teams, • Competitive salary, • Generous staff discount + family perks, • 32 days holiday (incl. bank holidays), • Birthday off + gift, • Flexible working + WFH options - currently 4 days in office, • Health cash plan + Virtual GP, • Regular socials, events & team parties, • Modern studio space, • Pension scheme

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.