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Role Overview & Purpose\nWe are looking for a skilled Developer to design, maintain, enhance and support both new and existing internally built systems, primarily using Microsoft .NET technologies. You will work on developing high‑quality applications and creating robust interfaces between systems using the most appropriate methods (e.g., APIs, file transfers). The role also involves contributing to sustainable development practices and standards, and assisting with the design and development of SQL databases, views and stored procedures. You will collaborate closely with IT colleagues and wider Voyage Care teams to deliver successful and effective solutions.\nKey Stakeholders\n\nInternal Voyage Care colleagues\nExternal suppliers\nKey Responsibilities\n\nDevelop new internally built .NET applications\nEnhance and maintain existing .NET applications\nProvide ongoing support for internally developed systems\nAssist in the design and development of MS SQL databases, including views and stored procedures\nSkills, Experience & Qualifications\nEssential:\n\nProven experience with current Microsoft development tools and technologies\nStrong knowledge of .NET, C#, Blazor and Entity Framework\nExperience developing and consuming RESTful APIs\nFamiliarity with Azure DevOps\nStrong T‑SQL skillsDesired (but not essential):\n\nExperience with legacy technologies such as WebForms or VB.NET\nRelevant degree or industry-recognised qualifications\nExperience working with Microsoft Dynamics\nExperience using AI-assisted coding tools

Are you passionate about delivering exceptional IT support and helping people resolve technical problems with confidence and clarity? If you thrive in a fast‑paced environment, have a natural ability to explain technical information in a simple and friendly way, and enjoy being the first point of contact for users, we’d love to hear from you!\nWe’re looking for a 1st Line IT Support Analyst to join our busy Service Desk team. This is a fantastic opportunity to grow your IT career within an organisation that values proactive problem‑solvers, great communicators, and team players. You’ll work on a hybrid basis, spending 2–3 days per week in our Lichfield office.\n\n⭐ About the Role\nAs a key member of our IT Service Desk, you will:\nAct as the first point of contact for IT queries via phone, email, tickets, and live chat.\nTroubleshoot and resolve common hardware, software, and connectivity issues.\nLog and manage incidents in line with SLAs and KPIs, keeping users regularly updated.\nEscalate issues promptly where required and ensure critical incidents are highlighted immediately.\nRecord clear troubleshooting steps and outcomes for every ticket.\nSupport queue management on scheduled days to help deliver a high‑quality service.\nCreate and maintain knowledge base articles for colleagues and end users.\n\n⭐ What We’re Looking For\n✅ Essential Technical Skills\n\nStrong understanding of PC hardware components and their functions.\nExperience supporting Windows 10/11 devices.\nConfident troubleshooting printer, software, and hardware issues.\nWorking knowledge of Microsoft 365 apps (Outlook, Word, Excel, Teams, OneDrive).\nGood understanding of Active Directory (accounts, groups, policies, password resets).\nBasic networking knowledge including IP, DNS, and DHCP.\nFamiliarity with Azure Active Directory and device management tools such as Intune.✅ Essential Personal Skills\n\nExcellent customer service skills with the ability to remain calm and professional.\nClear verbal and written communication abilities.\nAbility to prioritise workload effectively in a busy, fast‑paced environment.\nStrong problem‑solving mindset with logical, methodical troubleshooting skills.\nEagerness to learn and apply new technical skills quickly.\nAble to explain technical information in a way non‑technical users can easily understand.⭐ Desirable Skills & Qualifications\n\nPrevious experience in a service desk environment.\nExperience using remote support tools such as TeamViewer or LogMeIn.\nIT‑related degree or working towards certifications such as CompTIA A+, Azure Fundamentals, or Microsoft 365 Associate certifications.\n\n⭐ Why Join Us?\n\nBe part of a supportive and friendly IT team.\nOpportunities to develop your skills and work toward industry-recognised certifications.\nA role where you can directly improve colleagues’ day‑to‑day experience across the organisation.\nHybrid working with a collaborative office environment 2–3 days per week.\n\n✅ How to Apply\nIf you’re ready to grow your IT career, provide great service, and make a real impact across the organisation, we’d love to hear from you.\nApply today and start your journey with us

Job Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts as an escalation point for 1st line support, taking ownership of complex incidents and ensuring issues are resolved efficiently with minimal disruption. You will play a key role in diagnosing root causes, resolving recurring problems, and supporting core infrastructure and business systems. Collaboration with the wider IT team is essential to maintain high service levels and continuously improve support operations. Key Responsibilities • Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution, • Perform advanced troubleshooting across desktop, server, network, and cloud environments, • Identify root causes of recurring issues and implement long-term fixes, • Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and Intune, • Manage identity and access across Active Directory and Entra ID (Azure AD), • Support Conditional Access, MFA, security policies, and endpoint management, • Manage devices via Intune, including enrolment, compliance, and deployment, • Troubleshoot networking issues (DNS, DHCP, VPN, and connectivity), • Support Windows Server environments, file services, and basic virtualisation, • Collaborate with 3rd line engineers on escalations, projects, and infrastructure improvements, • Identify opportunities to improve service quality and automate repetitive tasks, • Maintain accurate documentation and contribute to the knowledge base, • Assist with software deployments, patching, and system updates, • Provide on-site and remote support across multiple locations as required, • Ensure all work is logged and tracked within the ticketing system, • Support helpdesk operations during peak periods, including ticket triage and escalation, • Participate in an out-of-hours support rota where required, • Travel between sites when necessary, sometimes at short notice, • Maintain endpoint and identity security controls, ensuring compliance with security policies, • Assist in identifying and resolving security-related incidents Essential Skills & Experience • 3–5 years’ experience in a 2nd Line IT Support role, • Strong troubleshooting and problem-solving skills across a range of technologies, • Ability to take ownership of issues through to resolution, including root cause analysis, • Excellent communication skills, with the ability to engage technical and non-technical users, • Strong organisational and time management skills, • Full UK driving licence Technical Expertise: • Microsoft 365 administration (Exchange Online, Teams, SharePoint), • Intune (device enrolment, compliance policies, deployment), • Active Directory and Entra ID (Azure AD), • Conditional Access, MFA, and endpoint security controls, • Windows 10, Windows 11, and Windows Server, • Networking fundamentals (DNS, DHCP, VPN, connectivity troubleshooting), • Server infrastructure support (file services, permissions, basic virtualisation), • Experience with ITSM / ticketing systems Desirable Skills • Experience in a multi-site environment, • Experience providing both on-site and remote support, • Exposure to warehouse or logistics environments, • Knowledge of virtualisation platforms (Hyper-V or VMware), • Basic scripting skills (PowerShell), • Exposure to Linux systems, • Relevant IT certifications (e.g., Microsoft, CompTIA)

Job Title: Group IT Infrastructure Manager Reports To: Group IT Director Salary: £65,000 - £70,000 About the Role We are seeking an experienced and strategic Group IT Infrastructure Manager to lead and evolve a modern, multi-site IT environment supporting over 300 users across international locations. This is a senior leadership role responsible for ensuring the resilience, security, and optimisation of core infrastructure services while driving innovation and continuous improvement. The successful candidate will combine strong technical expertise with proven leadership capability, overseeing infrastructure operations and delivering technology solutions aligned with business objectives. You will lead a team of IT professionals, including a Service Desk function and 3rd Line Engineers, fostering a collaborative, high-performing, and service-focused culture. Key Responsibilities Strategic Leadership & Collaboration -Act as a visible and engaged IT leader across multiple locations -Partner with business departments to understand requirements and deliver proactive technology solutions -Contribute to management meetings, providing strategic IT guidance aligned with organisational goals -Support cross-functional operations during critical business periods -Maintain high service standards while resolving challenges efficiently and creatively Essential Skills & Experience -Strong networking knowledge (CCNA-level or equivalent) including Cisco, Fortinet, or Ruckus environments -Experience managing server infrastructure, storage solutions (SAN/NAS), and enterprise hardware -Microsoft ecosystem expertise: Windows Server, Azure AD, Microsoft 365, Exchange Online, Intune, Windows 10/11, Virtualisation platforms including Hyper-V and VMware, Cloud platforms such as Azure, AWS, or GCP -Experience with VoIP and IP-based communication systems -Backup and disaster recovery solutions (e.g., Veeam, replication, failover technologies) -Cybersecurity tools and frameworks including firewalls, endpoint protection, SIEM platforms, ISO 27001, and GDPR Infrastructure & Operations Management -Oversee daily IT operations including servers, software platforms, and network infrastructure -Manage installation, upgrades, and ongoing maintenance of enterprise systems -Lead procurement, deployment, and lifecycle management of hardware and software -Monitor performance and ensure optimal system availability through testing and troubleshooting WAN Infrastructure & Security -Manage and maintain resilient WAN connectivity across all sites -Implement and enforce robust cybersecurity controls and security policies -Proactively identify vulnerabilities and ensure compliance with security standards Disaster Recovery & Business Continuity -Develop and maintain disaster recovery and backup strategies -Assess technology risks and implement mitigation plans -Conduct regular testing of disaster recovery and business continuity procedures Project Management -Lead infrastructure projects including deployments, migrations, and system upgrades -Align infrastructure initiatives with wider organisational technology roadmaps -Develop project plans, manage resources, and deliver projects on time and within budget Budget & Vendor Management -Manage annual IT infrastructure budgets and track expenditure -Maintain vendor relationships and negotiate contracts -Ensure supplier performance meets agreed service level agreements (SLAs) Team Leadership & Development -Lead, mentor, and develop Helpdesk and 3rd Line Engineering teams -Oversee service desk performance and customer satisfaction -Promote a collaborative, learning-focused team culture Technology Advancement -Stay current with emerging technologies and industry best practices -Recommend and implement improvements to enhance IT capability and efficiency -Align infrastructure strategy with long-term business growth plans

Job Description Contact Centre Team Manager – Lead Generation Working Monday to Friday 37.5 £32,926 plus an a competitive bonus structure - Excellent career development, discounted products and services and much more! We are currently recruiting a for a Team Manager to join the Lead Generation team in our Tamworth Contact Centre. As a Brakes Team Manager Responsible for leading and motivating a team of up to 12 Lead Generation Executives. The Team Manager is directly accountable for the recruitment, selection and ongoing performance and development of their team, leading a culture of empowerment where every sales and service opportunity is realised. We will provide you with all the training and support that you need and you will be a valuable member of the Team, contributing to the success of our business whilst working with a great team of people and having fun along the way! Typical responsibilities include: • Responsible for the direct management and motivation of up to 12 Lead Generation Executives ensuring each individual is fully developed to their maximum potential., • Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business., • Support and identify opportunities to improve revenue and customer experience., • Energise team to fully participate in incentives and process improvements, ensuring they understand clear goals., • The role will be a mixture of coaching, advisory, co-ordinating and delivering., • To be successful post holder will be required to explain goals and objectives clearly and deliver important messages to teams., • KPIs, aligned to our business objectives, will be set for each Team Manager depending on roles (Sales, Care or Account Mgt) incorporating sales, service, cost, employee engagement, customer satisfaction dimensions. About You: • You’ll be a natural people person and problem solver with a real drive to deliver results. Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team., • Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness, • A customer centric approach to business in all dealing with customers, peers, staff and suppliers, • Ability to proactively give feedback and act on feedback given – Champions a coaching culture, • Computer literacy, confident user of Microsoft Office applications, excel, word, powerpoint etc, • Excellent communication, influencing and negotiation skills, both written and verbal, • Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment, • Role model Brakes values at all times, • An ability to build and maintain good working relationships at all levels, • Leads, inspires and promotes confidence within a Team, • A competitive salary, • Huge discount on all sorts of lovely food and award-winning products, • Generous holiday allowance, with option to purchase more, • Recognition awards and Incentives, • Pension, • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility

Job Description Lead Generation Team Manager Working Monday to Friday 37.5 £32,926 plus an a competitive bonus structure - Excellent career development, discounted products and services and much more! We are currently recruiting a for a Team Manager to join the Lead Generation team in our Tamworth Contact Centre. As a Brakes Team Manager Responsible for leading and motivating a team of up to 12 Lead Generation Executives. The Team Manager is directly accountable for the recruitment, selection and ongoing performance and development of their team, leading a culture of empowerment where every sales and service opportunity is realised. We will provide you with all the training and support that you need and you will be a valuable member of the Team, contributing to the success of our business whilst working with a great team of people and having fun along the way! Typical responsibilities include: • Responsible for the direct management and motivation of up to 12 Lead Generation Executives ensuring each individual is fully developed to their maximum potential., • Support the Operations Manager in delivering the strategic plan for the department, this may include participation in projects as required by the business., • Support and identify opportunities to improve revenue and customer experience., • Responsible for sales pipeline prospecting, • Energise team to fully participate in incentives and process improvements, ensuring they understand clear goals., • The role will be a mixture of coaching, advisory, co-ordinating and delivering., • To be successful post holder will be required to explain goals and objectives clearly and deliver important messages to teams., • KPIs, aligned to our business objectives, will be set for each Team Manager depending on roles (Sales, Care or Account Mgt) incorporating sales, service, cost, employee engagement, customer satisfaction dimensions. About You: • You’ll be a natural people person and problem solver with a real drive to deliver results. Minimum 2 years’ experience at team manager or supervisor level, ideally in a contact centre environment managing a sales based team., • Results Orientated – Confident, self-motivated and positive attitude with strong commercial awareness, • A customer centric approach to business in all dealing with customers, peers, staff and suppliers, • Ability to proactively give feedback and act on feedback given – Champions a coaching culture, • Computer literacy, confident user of Microsoft Office applications, excel, word, powerpoint etc, • Excellent communication, influencing and negotiation skills, both written and verbal, • Outstanding planning and organisational skills, with an ability to work under pressure and prioritise in a deadline driven environment, • Role model Brakes values at all times, • An ability to build and maintain good working relationships at all levels, • Leads, inspires and promotes confidence within a Team, • A competitive salary, • Huge discount on all sorts of lovely food and award-winning products, • Generous holiday allowance, with option to purchase more, • Recognition awards and Incentives, • Pension, • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility

Oakley Recruitment is working in partnership with an established organisation based in Tamworth. This is an excellent opportunity to join the team as a Credit Controller on a full-time permanent basis Culture and Environment Our client is a values-led organisation with a strong sense of identity and purpose at the heart of everything they do. Their core values are not just words on a page but are genuinely embedded into the day-to-day culture, guiding how the team works, collaborates, and supports one another. Personality As a Credit Controller, youll be working closely with the Financial Controller by managing the sales ledger and ensuring timely collection of outstanding in line with the agreed terms. Were looking for someone with a Can do attitude. Someone who takes pride in the workplace appearance, standards, and always happy to go the extra mile. This is your opportunity to make a real impact in a thriving, growth-focused environment. Reward 5% Pension, Health care, Life Cover, Income Protection, Denplan all available following successful completion of a 6-month probationary period 37.5 hours (8:30 17:00) Salary competitive basic salary plus quarterly and annual bonus Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol/flight costs Charity events, match funding and volunteering opportunities Retail discounts and savings An extensive EAP suite to support health and financial well-being Job Role: Proactively contacting customers to ensure payments are received in line with agreed terms Monitoring customer credit limits and payment behaviours, escalating concerns to the Finance Controller and the relevant Brand Managers/Area Sales Teams if required Investigating, resolving and communicating invoice queries in collaboration with relevant departments Raising credit notes as required Reviewing and releasing sales orders in line with internal controls and procedures Opening new customer accounts and performing credit checks in line with company policies Raising manual or service invoices and credit notes as required Accurately allocating payments received and maintaining clean, tiny ledger accounts Initiating and managing debt collection procedures where necessary Maintaining and communicating up to date lists of accounts placed on stop Preparing rebate reports, complete relevant reconciliations and issue rebate payments via credit note or BACS Building and maintaining strong relationships with internal teams and external customers Skills and experience: Experience in a busy finance environment with relevant experience in a Credit Control role is essential Excellent communication skills Good knowledge of Microsoft Excel Good commercial acumen, integrity and credibility Good attention to detail Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process TPBN1_UKTJ

Buyer Hybrid £35,000 - £45,000 DOE + Benefits Full time/Permanent Are you a commercially focused Buyer with a passion for product, supplier management and category strategy? Do you thrive in an analytical and structured environment, and enjoy building strong supplier relationships? If so, we want to hear from you. This role will focus on managing a large and varied portfolio of non-food disposable products - supporting category growth, margin improvement, and ensuring the right products are in place at the right time, at the right price. What You'll Be Doing • End-to-end management of product procurement within the assigned category * Developing and delivering immediate to long-term category plans * Evaluating suppliers for cost, compliance, service and innovation * Supporting tender processes and customer proposals * Building strong working relationships with key stakeholders including suppliers, sales teams and operations * Delivering cost savings and COGS reductions through effective negotiation * Benchmarking products and leading strategic sourcing initiatives What We're Looking For • Proven experience in a buying, procurement or category role (FMCG, non-food or B2B preferred) * Strong commercial and analytical skills with an eye for detail * Excellent communication skills, with the ability to collaborate cross-functionally * A methodical and structured approach with the ability to manage multiple priorities * Proficient in Microsoft Excel and confident analysing data * Passionate about sustainability and proactive in driving positive change What's In It For You? • Salary up to £45,000 depending on experience * Hybrid working * Strong company benefits including generous holiday allowance, pension scheme and employee discounts * A supportive, values-driven culture with long-term career opportunities About Cast UK Cast UK is a leading specialist recruitment consultancy delivering tailored solutions across supply chain, logistics, procurement and operations. We're proud to be partnering with this client on a confidential basis - apply today to learn more.

Receptionist Temporary holiday cover (cover from Monday 20th April for 1 week ) £12.71ph Seeking a friendly, experienced Receptionist to provide front-of-house cover during a holiday period. In this role, you will be responsible for greeting visitors, managing phone calls, and handling a variety of general administrative tasks to ensure smooth and efficient operation of a busy Office. Working within a Housing orgionational covering holiday cover. Key Responsibilities Welcome and greet external customers, tenants, contractors, and visitors with warmth and professionalism Manage incoming calls, answer queries, take messages, and route calls appropriately — demonstrating a good telephone manner Handle incoming and outgoing mail, packages, and courier services Complete general administrative duties, including filing, data entry, scanning, and photocopying Support office operations such as maintaining reception area tidiness and ensuring a welcoming environment Liaise with internal teams to coordinate meeting room bookings or other front-of-house needs Assist with ad hoc tasks as required Person Specification / Requirements Previous receptionist or front-of-house office experience is required Strong administrative experience, including handling post and basic clerical duties Excellent telephone manner, Exceptional interpersonal and communication skills — able to present a professional and welcoming Organised, with good attention to detail IT literate, with proficiency in Microsoft Office (e.g., Word, Outlook) and comfortable using office equipment Offering weekly pay and a chance to work for a growing company with free parking and a supportive office enviroment

Quality Inspector Location: Tamworth Salary: Competitive Hours: Mon-Thu 08:00–17:00 (30 min unpaid lunch), Fri 08:00–13:00 (38.5 hours/week) Employment: Permanent, days-based, site-based About the Company My client produce precision cut ground gears, splines, threads, gauges and tooling to the most exacting specifications for automotive, aerospace, motorsport, oil & gas, marine and defence. Our unique blend of skills, advanced equipment and metrology ensures every component is perfect—precision engineering with precision delivery. The Role Join the Quality Laboratory team of 7, reporting to the Laboratory Manager, working within an AS9100, ISO 9001 & ISO 17025 environment. Interpret engineering drawings, perform detailed visual inspections on CNC machined/ground components, record results accurately and maintain full traceability—all while upholding the highest laboratory standards (safety, cleanliness, calibration, FOD control). Key Responsibilities Clean and prepare samples for inspection; maintain laboratory standards (safety, environmental, cleanliness, calibration, FOD). Perform visual inspections using microscope, video measurement and defect evaluation equipment; record results and identify rework needs. Use general measuring tools (micrometers, surface testers, contour tracers; CMM experience advantageous). Complete route cards and Mie Trak entries for every work order, ensuring full product/document traceability. Build excellent rapport with manufacturing teams and undertake any suitable duties requested by the Lab Manager.About You Essential: Quality background in precision CNC engineering (aerospace, motorsport or automotive bias). Ability to interpret engineering drawings and inspect to requirements. Experience in AS9100 Rev D, ISO 9001:2015 & ISO 17025 (or IATF 16949). Strong understanding of measurement evaluations. Proficient in Microsoft Office (Excel, Visio, Word); comfortable with Mie Trak/work booking systems.Desirable: CMM and other metrology equipment experience. To find out more please contact Max Sinclair (url removed)

Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus.Details: Salary: £30,000 - £35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: PermanentRole of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function.Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking

Receptionist and Administrator Our Tamworth based client is looking for a Receptionist and Administrator to join their team. This is a dual role covering administration duties in the morning and front of house receptionist in the afternoon. As a Receptionist and Administrator, you will need to have/be: Extremely personable, professional and well-presented Excellent verbal and written communication skills Flexible and adaptable, with the ability to prioritise effectively in a dual role Proactive and helpful, with the initiative to resolve queries or find the right information Able to manage workload independently while also working effectively as part of a team Strong customer service skills with a professional and friendly approach Highly organised with strong attention to detail, accuracy and administration skills Confident with data entry and general office systems Experience using Microsoft Outlook and Excel, and Sage or a similar ERP system Previous experience in a customer service or administration role (essential) Previous reception or front-of-house experience (preferred)Details: Salary: £26, 000 - £28, 000 Working Hours: Monday - Friday 9.30am - 5.30pm Location: Tamworth (full time on site) Duration: PermanentRole of Receptionist and Administrator: Processing debit notes and credits using the internal ERP system, and scanning documentation onto the archive system Monitoring the returns inbox and resolving queries from customers, internal teams, and external partners Investigating returns issues including mis-picks, pricing queries, POD requests, and faulty goods collections Liaising with Customer Service, Sales, Credit Control, carriers, and operations teams to resolve returns and debit queries Producing reports and regularly chasing outstanding returns and debit notes Acting as the first point of contact for visitors and managing the reception area and switchboard Handling incoming calls, visitor sign-in procedures, meeting room preparation, and general front-of-house duties Managing internal post, document scanning, and ordering office refreshments and supplies Supporting the wider team with general administrative tasks as requiredBenefits of working as a Receptionist and Administrator: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking

Electrical Design Engineer Location: Tamworth Commutable from: Nuneaton, Lichfield, Sutton Coldfield, Birmingham, Atherstone Salary: £38,000 - £55,000 depending on experience Hours: Monday to Friday 07:45 - 16:30 (flexibility available) About the Company This is a well-established engineering business specialising in automation, special purpose machinery and materials handling equipment. The company supports a range of high-performance industries and offers long-term career development within a technically advanced environment. The Role This role sits within the engineering team and focuses on electrical controls design, development and support for special purpose automation and materials handling equipment. Employ a good level of knowledge in the concept, design and build of complex electro-mechanical systems Produce electrical designs that meet cost targets, project schedules and requirement specifications Design electrical systems and control panels to relevant standards and customer specifications Consider reliability, ease of assembly and serviceability within designs Support fault finding and root cause analysis during design, build, commissioning and support phases Use EPLAN Electric P8 for schematic design and generation of manufacturing drawings and documentation including bills of materials Apply knowledge of pneumatic and hydraulic systems Support identification of standard assemblies to improve efficiency Keep up to date with UK, European and international legislation Create documentation including technical risk assessments, recommended spares and maintenance requirements About You Degree in Electrical or Controls Engineering or equivalent Minimum 3 years electrical design engineering experience Experience designing electro-mechanical systems within industrial, automotive or aerospace environments Strong understanding of system level design including reliability and maintenance Proficient in EPLAN Electric P8 Knowledge of pneumatic and hydraulic systems Strong communication skills and ability to work with internal teams, suppliers and stakeholders Ability to produce technical documentation and reports Competent with Microsoft Office including Word, Excel and Outlook Key Responsibilities Liaise with sales and design teams to support projects Communicate design choices and progress across project teams Interact with subcontractors and suppliers Contribute to internal and external design reviews Support concept generation and detailed design Complete assigned tasks to agreed schedules and report progress How to Apply To apply for the Electrical Design Engineer position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Operations Support to join their well-established team. In this role, you will coordinate with multiple departments, manage deliveries, track performance, and ensure our customers receive a seamless service experience. Your attention to detail and ability to solve problems will be key to keeping our operations running smoothly. Salary is between £26,000 to £28,000 depending on experience. Hours of work are 8:30am to 4:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your duties will include: Coordinate administrative processes and support departments across the business. Manage daily delivery reports, liaising with carriers, Customer Service, and warehouse teams to resolve issues. Track deliveries, obtain Proof of Deliveries (PODs), and manage claims, verifying carrier invoices for accuracy. Analyse carrier performance, identify trends, and prepare reports with actionable insights for senior management. Work closely with the warehouse to amend orders, run reports, and ensure accurate dispatch. Investigate delivery incidents, collate information, and provide data-driven reports to support operational improvements. Monitor stock levels, back orders, and works orders, providing updates to relevant teams. Schedule and coordinate deliveries with key customers. Manage returns and quality-related collections, monitoring carrier performance and providing detailed reports. Capture and analyse quality enquiries and returns, ensuring thorough investigations and reporting repeated issues. Prepare customs clearance documentation for Irish deliveries and returns. Handle sample requests, marketing orders, replacement orders, and internal orders across affiliated companies. Maintain accurate records by scanning and verifying documents for archival purposes. Support house accounts and assist in troubleshooting operational challenges. Cover switchboard overflow and provide support for Customer Service Advisors and Returns Coordinators. Undertake additional administrative tasks as needed to support the wider team. As the Customer Service Operations Support, you will: Have previous experience working within a customer service or administration position. Be professional, personable, and detail-oriented with a commitment to excellence. Have strong organisational skills with the ability to manage multiple tasks efficiently. Be a proactive problem solver, adaptable, and able to work under pressure. Be an excellent team player who can also work independently. Be skilled in Microsoft Word, Outlook, and Excel; experience with Sage or similar ERP systems is a plus

Maintenance Engineer - CNC Machine Maintenance Permanent | Day Shift Shorterm Group is recruiting on behalf of a specialist precision engineering manufacturer, with this position specifically focused on the maintenance, reliability and performance of CNC machining equipment. The business supplies high‑precision components into demanding sectors such as aerospace, automotive, motorsport, oil & gas, marine and defence, where machine uptime, accuracy and repeatability are critical. This is a site‑based, permanent role offering autonomy, stability and the opportunity to take ownership of CNC machine maintenance within a high‑quality machining environment. The Role Reporting to the Production Manager, the Maintenance Engineer will be responsible for maintaining and supporting CNC machines, supporting production equipment and associated site infrastructure. The role combines planned preventative maintenance, fault diagnosis and continuous improvement, ensuring minimal downtime and consistent machining performance. Key Responsibilities - Deliver and maintain a planned preventative maintenance (PPM) schedule for CNC machinery - Diagnose and rectify mechanical and electrical faults to minimise downtime - Carry out corrective maintenance, component replacement and machine adjustments - Monitor breakdown trends and recommend improvements to machine reliability - Support process optimisation, tooling improvements and machine upgrades - Work with production teams to identify root causes and implement corrective actions - Maintain accurate maintenance records, service logs and spare parts tracking - Ensure compliance with ISO standards and support audit activity - Manage on‑site contractors, ensuring RAMS are in place - Support new equipment installation and commissioning - Conduct weekly fire alarm checks Shift Pattern: - Monday-Thursday: 08:00-17:00, Friday: 08:00-14:30 - 40 hours per week, days - Some flexibility subject to business needs - Overtime available depending on site demand Candidate Requirements - Experience as a Maintenance Engineer in a CNC machining or precision engineering environment - Strong mechanical and electrical maintenance capability - Ability to read engineering drawings and schematics - CNC control experience desirable (e.g. Fanuc, Heidenhain) - Comfortable working independently and managing a broad maintenance remit - Experience with TPM, lean manufacturing or continuous improvement activities - Confident using Microsoft Office (Excel, Word, Outlook) Package & Benefits - Company pension - 5% employer contribution - Health cash plan - Employee Assistance Programme - Increasing holiday entitlement with service - Company social activities Apply If you're a Maintenance Engineer with strong CNC machine maintenance experience looking for a long‑term, stable role in a precision engineering environment, apply today or contact Shorterm Group for a confidential discussion

Position : Hygiene Manager - Distribution Centre Location : North Warwickshire Salary: Circa £35,000 per annum (depending on experience) Hours: 40 Hours per Week | 5 days out of 7 | Monday-Friday | Flexibility for weekend work, where necessary Job Purpose: Our client, a national Facilities Management company, is recruiting for a Hygiene Manager to oversee operations within a high-profile, 24/7 distribution centre. The role is responsible for driving operational performance, ensuring consistently high service standards, and delivering continuous improvement across cleaning and hygiene services. Acting as the key point of contact for all cleaning-related matters on site, the Hygiene Manager will lead, engage, and develop a team of approximately 30 colleagues while maintaining strong client relationships Key Responsibilities: * Demonstrate company values and lead by example at all times * Act as the primary interface between the client and service providers on a day-to-day basis * Manage and develop a team, ensuring high levels of engagement, performance, and compliance * Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), both internally and externally * Oversee financial performance, ensuring services are delivered within agreed budgets * Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency * Ensure all cleaning operations meet required standards, policies, and client expectations * Maintain strong working relationships with stakeholders, ensuring clear and effective communication Experience Requirements: Candidates must demonstrate the following qualifications and experience: * Proven Facilities Management experience across Soft Services, ideally within a fast-paced distribution or retail environment * Strong written and verbal communication skills * Previous experience managing and developing teams * Proficiency in Microsoft Office applications, particularly Outlook and Excel * Sound knowledge of Health & Safety regulations, including COSHH * Demonstrable background in Hygiene/Cleaning Management * Full UK driving licence and access to a vehicle, due to early start requirements Compliance & Responsibilities: * Take responsibility for the Health, Safety and Welfare of self and others, ensuring full compliance with all relevant legislation * Maintain strict confidentiality, only disclosing information to authorised personnel where appropriate * Adhere to the requirements of the Data Protection Act * Comply with company policies, including Equal Opportunities To apply, please submit your CV in strict confidence to Andrew Bridges at PDA Search & Selection Limited

Strong experience as a Microsoft Teams SME with hands‑on expertise in Teams administration. Knowledge of Teams Voice, Microsoft Calling Plans, and associated configurations. Familiarity with Teams Voice and Microsoft Calling Plans.

This role involves supporting presales activities, creating solution blueprints for Microsoft Teams phone, and working closely with sales teams on client engagements. The ideal candidate will have substantial experience with Microsoft telephony solutions, strong communication skills, and the ability

A leading global technology company in London seeks a Microsoft Teams Subject Matter Expert (SME). You will provide expert support for Microsoft Teams services, focusing on troubleshooting and configuration while ensuring compliance with enterprise standards. The ideal candidate will possess strong

Microsoft Teams SME with 10-12 years of hands‑on enterprise experience across Teams collaboration and voice workloads. The team relies on deep expertise in Microsoft Teams to enhance collaboration, streamline communication, and ensure seamless operation across a regulated enterprise. Support Teams

A technology solutions provider is looking for an experienced M365 Teams Voice Engineer to deliver Microsoft Teams Enterprise Voice deployments and unified communications solutions at customer sites across the UK. The ideal candidate should have experience in Microsoft 365, Azure, and networking.

A leading technology services organisation in Greater London seeks a Microsoft Teams Subject Matter Expert to enhance enterprise collaboration. The ideal candidate has 10-12 years of experience with Microsoft Teams and automation, ensuring communication is efficient across a regulated enterprise. Yo

A leading consultancy firm in London seeks a Microsoft Teams SME to deliver expert support and configuration guidance for Microsoft Teams services. Candidates should have significant experience in Teams administration and proficiency in PowerShell scripting.

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us