Trabajos microsoft teams en LeicesterCrear alertas

Mode Search is delighted to be partnering with a leading British design and manufacturing brand to appoint a Client Services Manager. This newly created leadership role offers an exciting opportunity to shape the client services and sales operations function within a highly respected business, known for its quality craftsmanship and global client base. The position is based in Leicester working 5 days in the office and reports directly to the UK & Export Sales Director. The Client Services Manager will oversee and coach teams located across both Leicester and London sites, ensuring exceptional service delivery across all stages of the client journey. This role will include regular travel to the London office. The Role • Lead and manage the global Sales Operations team, providing coaching, structure and support, • Act as the key link between sales, manufacturing, logistics, and client development to ensure seamless operations, • Oversee all stages of the sales process, from onboarding and quoting to in-production support and issue resolution, • Drive operational excellence by standardising processes across product categories and sales territories, • Monitor and enhance client satisfaction through consistent communication and intelligent customer service, • Collaborate with senior management to develop and implement commercial strategies, • Deliver insights, KPIs, and reporting to the wider team and leadership to drive informed decision-making, • Guide and support team members to exceed performance targets and foster a values-led, collaborative environment, • Engage in continuous improvement initiatives, leveraging client feedback and internal knowledge-sharing, • Actively contribute to high-profile projects, including luxury hospitality installations and bespoke commercial work Requirements • Minimum 5 years of experience in B2B sales or customer service, ideally in interiors, design, or hospitality, • Proven leadership experience with the ability to inspire, coach and manage high-performing teams, • Strong interpersonal and communication skills, with the ability to resolve complex client issues effectively, • Highly organised with excellent presentation and project management capabilities, • Commercially minded and confident working with data to deliver insights and improvements, • Proficient in Microsoft Office, especially Excel and PowerPoint; experience with SAP Business One and/or Power BI is advantageous, • Comfortable working in a fast-paced, collaborative office setting with a hands-on approach, • Additional languages would be an asset Interested? Please send your CV to or click the apply button. Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

Broking Team Leader – Schemes 📍 Leicester / Northampton | Hybrid | Permanent – Full-Time We’re looking for a dynamic and hands-on Broking Team Leader to join the high-performing Schemes Team of a leading UK broker. This is a fantastic opportunity to lead a talented team, drive operational excellence, and deliver outstanding client service across a diverse portfolio of scheme-based insurance solutions. The Schemes Team is known for its energy, collaboration, and advice-led approach. They work in a fast-paced, high-volume environment — serving clients from sole traders to multi-site operations — and pride themselves on exceptional service, delivered entirely through remote communication. The Role As Broking Team Leader, you’ll: • Lead, coach, and develop brokers in both the SME and Affinities teams, • Oversee daily operations, ensuring service levels, compliance, and workflows are on track, • Act as a key escalation point for complex queries and decision-making, • Support all aspects of broking activity — renewals, MTAs, new business, and client servicing, • Work closely with underwriting, compliance, claims, and finance to deliver seamless client outcomes, • Monitor performance, identify improvement opportunities, and implement positive change, • Cover two sites across Leicester and Northampton, which will require fairly regular travel About You We’d love to hear from you if you have: • Experience in a broking or insurance environment, • Previous supervisory or leadership experience, • Strong communication, organisational, and interpersonal skills, • Solid understanding of FCA regulations and insurance principles Why Join? A company that lives by their values — professionalism, excellence, resilience, respect, commitment, and simplicity. You’ll be part of a collaborative, inclusive environment where people are empowered to succeed and supported to grow. They offer: • Competitive salary + benefits package, • Hybrid working (2 days in and 3 from home), • Opportunities for professional development and CII qualifications, • A positive, team-focused culture 📩 Interested? Apply now or get in touch for a confidential conversation about the role.

FIELD SALES EXECUTIVE GBP30-35k basic, dependent on experience Monthly Bonus Scheme 20 days Holiday Car Allowance or Company Car Bridge Recruitment are currently partnering with a large, expanding and successful organisation who provide a full range of waste and recycling collection and processing services for waste producers. Services include skip hire to businesses, trade and homeowners, commercial waste collection services and waste and recycling processing capacity to domestic and commercial markets across the East of England. The Field Sales Executive job typically involves identifying and securing new business opportunities, whilst managing and growing some existing customer accounts. Providing technical and consultative sales support. This role requires strong communication and interpersonal skills, the ability to develop and execute sales strategies, and an understanding of products and services. Key Responsibilities: Business Development: Identifying and pursuing new sales leads and opportunities, primarily through cold calling, but also market research, networking, and attending industry events. Client Relationship Management: Building and maintaining strong relationships with potential clients and some existing, understanding their needs, and providing tailored solutions. Sales Cycle Management: Managing the entire sales cycle, from initial contact and needs assessment to proposal development, contract Negotiation, and closing deals. Technical Expertise: Providing technical expertise and support to clients, often involving site visits and problem-solving. Reporting and Analysis: Tracking sales progress on a daily basis using our CRM system, and analysing sales data to identify trends and areas for improvement. Collaboration: Working closely with other teams within the company, such as Customer Services, Operations, and Marketing, to ensure seamless service delivery and customer satisfaction. Skills and Qualifications: Sales and Negotiation Skills: Proven ability to identify, pursue, and close sales opportunities. Communication and Interpersonal Skills: Strong verbal and written communication skills, with the ability to build rapport and influence clients. Technical Aptitude: Ability to understand and explain aspects of company products and services. Problem-Solving Skills: Ability to identify and resolve customer issues and challenges. Customer Focus: A strong commitment to customer satisfaction and building long-term relationships. Proficiency in relevant software: Knowledge of CRM systems, Microsoft Office Suite, etc. Specific examples of responsibilities include: Developing and executing sales strategies for assigned territory or customer group. Preparing and delivering presentations and proposals to potential clients. Managing customer accounts and ensuring client satisfaction. Troubleshooting and resolving customer issues and complaints. Maintaining accurate records of sales activities and customer interactions. Participating in industry events and networking opportunities. Collaborating with internal teams to ensure efficient service delivery. As Field Sales Executive you will play a crucial part in driving revenue growth and building strong customer relationships, and will require a combination of sales, technical, and interpersonal skills. Full Induction and an indepth training programme will be provided. TPBN1_UKTJ

Job Title: Team Leader - Home Claims Location: Leicester or Bexhill (Hybrid) - one day a week in the office Please note: This position has a rotating shift pattern which does include some weekend hours. Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview You'll be leading, motivating and inspiring a team of 8-10 colleagues within our Home Claims department, which has been going through some exponential growth - making for exciting times! Job details - you'll need to have demonstrable experience in: Supporting the Hastings Direct goal to become a market leading home claims handling function Setting and managing annual and monthly objectives, providing coaching and development plans to support ongoing progression and ensuring annual PDR's are conducted Ensuring payments are authorised in line with our departmental SLA's and overseeing guidance and advice in respect of technical referrals Conducting regular monthly audits on colleagues Engaging and motivating the team, delivering effective meetings Supporting the overall quality of claims handling internally and by outsourced partners Essential skills/experience: Previous leadership experience (contact centre, claims or home claims experience highly beneficial) Strong customer and colleague focus Excellent communication and coaching skills The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader (1 hour via Microsoft Teams) 2nd interview with our Home Claims Director (30 minutes via Microsoft Teams) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Benefits: In addition to a competitive salary you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. TPBN1_UKTJ

Category Buyer – 12-Month Contract Location: Desford | Rate: £20.18 p/h Are you a confident and proactive purchasing professional ready to make an impact from day one? This is your opportunity to join a collaborative team in a varied and rewarding Category Buyer role where no two days look the same. The Role You’ll be at the heart of indirect procurement—one day coordinating the refurbishment of a canteen, the next sourcing paint for a new project. You’ll manage category strategies, negotiate contracts, maintain supplier relationships, and identify opportunities for cost savings, inventory efficiency, and quality improvements. What You’ll Be Doing • Develop and execute category purchasing strategies for indirect goods and services., • Negotiate contracts, agreements, and supplier terms with confidence., • Build and maintain strong supplier relationships, ensuring performance meets expectations., • Work closely with internal teams at all levels to meet strategic objectives., • Analyse purchasing data to inform decisions and drive improvements. What We’re Looking For • Solid purchasing experience, ideally in indirect procurement., • Strong contract management and negotiation skills., • Excellent attention to detail and a proactive, can-do attitude., • Proficiency in Microsoft Office, particularly Excel; Power BI experience a plus., • Comfortable working independently while being a strong team player. Why You’ll Love It Here You’ll be joining a supportive team of six, led by a manager who values independence and initiative. This role offers the freedom to manage your own workload while contributing to team success, with the chance to get involved in a broad range of projects. Details • Hours: Monday–Friday, 08:00–16:00 (fully on-site), • Contract: 12 months, likely extension, • Interview Process: 1st stage (Teams) | 2nd stage (Face-to-face) If you thrive in a fast-paced, varied environment and are ready to hit the ground running, we’d love to hear from you.

?? Credit controller ?? £26k-£27k PA, bonus & benefits ?? Leicester ?? Perm, Hybrid Hamilton Woods are currently working with a well established business within Leicester. A fantastic credit control opportunity suited to someone with strong communication skills and the ability to develop good working relationships internally and external customers. Responsible for effective and efficient management / monitoring of a portfolio ledger. Minimising aged debt and maximising cash collection whilst developing good working relationships with internal and external customers via phone and email. Duties & Responsibilities: Ensure effective control of customers by monitoring shortfalls and taking appropriate action. Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts. Ability to build great relationships with both external customers and internal teams at all levels within the business. Monitor large queries ensuring that issues are progressed and resolved in a timely manner. Escalate any serious concerns accordingly. Review payment plans when requested. Regular review calls and some face-to-face meetings with customers. Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity. Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold. Essential Skills At least 1-2 years' experience in Credit Control. Strong communication skills, capable of building effective, long-term relationships. Enjoys interaction with internal and external customer focus. Competent user of Microsoft Office and Outlook. Ability to manage and prioritise workloads in a fast paced environment. Microsoft excel - pivot tables and lookups If you would like to apply for this role, please get in contact with your CV attached to TPBN1_UKTJ

Senior Customer Care Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our East Midlands Division, is looking to recruit a Senior Customer Care Coordinator to join the Divisions Customer Care team. The Role This role reports of the Divisions Head of Customer Care. Principal accountabilities of the Senior Customer Care Coordinator role include: Ensure all calls received into the department are managed appropriately and issues are logged. Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. Maintain the relevant Customer Care log/monitor. Check invoices and forward for payment. Liaise with the Buying department to order materials as and when required. Ensure defects are reported to sub-contractors on a regular basis. Arrange completion of end of defect works for Housing Associations. Liaise with Site Teams to ensure remedial works are completed within timescales. Liaise with Sales Teams to ensure customer queries are answered. Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. Experience, Qualifications and Skills Experience Experience of working as an Administrator in a fast paced environment. Experience of working within the construction or house building sector is desirable. Qualifications and Training GCSE Maths and English Grade 4+ (or equivalent) Skills and Aptitude Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people Ability to liaise with internal and external personnel Good administration skills with the ability to coordinate numerous issues during the working day Able to work to deadlines in a fast paced environment Ability to work on own initiative Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked Ability to travel to all development sites, including the divisional office This role requires occasional Saturday working from 09:00am - 13:00pm In return we can offer you: Competitive salary Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Holiday purchase scheme Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. TPBN1_UKTJ

Customer Advisor Motor Claims (Write Off) Working Hours/ Shift Patterns: You will work 37.5 hours per week on a Monday to Friday rotational shift pattern between the hours of 09:00 - 17:30. Training: The main training period runs for the first 4 weeks and takes place face to face in the office. Salary: The role offers a starting salary of £25,150 . Upon successful completion of your training (typically 8 weeks), this will increase to £25,500 . From there, we're committed to supporting your growth- with tailored coaching and development tools to help you reach the level of Mastery Customer Claims Handler, which comes with a salary of £30,000 . Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station. At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve. Your role: You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communicating with our customers through both verbal and written means, and discussing their options if their vehicle was been deemed a write-off. Our main objective is to get our customer back on the road as quickly as possible. As a motor claims handler, you will prioritise giving our customer a simple and straightforward journey by keeping customers updated throughout the lifecycle of their claim, proactively chasing updates from our repair suppliers. If the vehicle has been deemed a write-off, you will update our customers on the valuation of their vehicle. It's vital to communicate with confidence and precision from the outset to prevent any confusion and provide our customers with a seamless customer journey. Job Details Manage a portfolio of policyholder's write-off claims. Handle incoming calls from customers and external partners while also making outbound calls. Provide excellent customer service, empathy and understanding when our customers need us most, whilst ensuring clear expectations set and regular updates provided throughout the claims process. Maintaining accurate record keeping, reserves and a proactive diary system to ensure timely case reviews. Skills we would love you to have Outstanding customer service, with excellent verbal and written communicational skills Strong active listening skills Strong negotiation skills Proactive in your approach to work Organisational skills with the ability to prioritise workload Natural ability to lead conversations and objection handle High attention to detail What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Why become a part of the Hastings Direct family: Full training with industry experts and friendly coaches guiding you throughout your career with Hastings. We also use a buddying system once training is complete, so there will always be someone to guide you Up to 5% annual discretionary Bonus We promote a relaxed, friendly & diverse working environment Career stepping stones, we love investing and progressing our people by helping them hit their career goals and gain professional qualifications 'Harrys' - a great onsite restaurant, with a wide range of choice from breakfast time to dinner time & an on-site Costa coffee Refer a friend scheme - earn £500 for every friend you refer We will provide you with all the tech that you need! Including a brand-new Microsoft Surface laptop 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. For this position, we're regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case by case basis. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. TPBN1_UKTJ

An exciting opportunity for an ambitious experienced Design Coodinator to join Tetra Techs extremely successful and versatile team. This is a unique opportunity to become part of the growing Design Management team working on varied and interesting commissions. Reporting directly to the Technical Director for Design Management, you will lead and manage Tetra Tech design consultants and design subconsultants inputs on projects. You will primarily be delivering projects within the Midlands and Southern region as well as the wider UK Engineering teams. In your role, with support from the Design Manager, you will liaise with the project controls team to manage the commercial aspects of the design and align design risks with commercial outcomes. You will lead on technical risk management and mitigations for the client and will be working on large, multi disciplinary projects in the defence, science, nuclear and government property sectors. Pre Contract, Inc Work Winning and Tenders Assists the Design Manager and bid/project teams where support is being provided for a bid process andidentify and coordinate the multi-disciplinary design team inputs to the bid process. Provide assistance in formulating fee proposals and proposal documents as required by the Design Manager and project/bid team. Ensure compliance at project opportunity outset with the Tetra Tech Project Lifecycle governance process Develop and manage the Project Execution Plan in conjunction with design discipline leads, including design deliverables and programme Live Projects Overview Supports the Design Manager in managing multidisciplinary design teams, to allow the production of coordinated design solutions, within the agreed programme and budget. Assists in delivering complete, accurate and viable design information in a timely manner. Reviews and challenges the information received Uses workshops to ensure the project team fully coordinate design solutions, while implementing effective design solutions. Undertaking design related risk management reviews workshop with project team and input into project risk register. Produces Progress Reports as required for the projects. To ensure compliance throughout each project design stage with the Tetra Tech Project Lifecycle governance process and the Project Execution Plan Financial and Reporting Coordinates the design process to an agreed commercial proposal. Actively manages the commercial and contractual project risk profile, including pre-emptive mitigation Fully understands the project contract, including all subsequent contract variations. Actively manages the change control mechanisms to maintain/improve the project commercial performance Assists in project forecasting, application for payments and invoicing as required and agreed with the Design Manager and Project Manager. Systems and Quality Supports and assists the design process to produce designs which are compliant with all applicable regulations and obtain the requisite approvals. Coordinates the design process to produce information to agreed design programme. Controls Monitors and support the implementation of project specific design management process and protocols e.g., design execution plan, in line with Tetra Techs design procedures and reporting process against programme. Ensure effective implementation and management of document control processes of design information relating in line with Tetra Tech and/or clients procedures. Supports and coordinates design and specialist consultants and third-party consultants to the agreed scope of service. If required for the project, supports the Design Manager in chairing and leading design coordination meetings and/or workshops and issues actions to all involved. Attend Design Team Meetings lead by client, input into the meetings and take and distribute notes and actions as required. Supports the Design Manager in managing the Client review process as identified in the contract. About you Previous experience as a Design Coordinator preferred. An enthusiastic and professional approach Adaptable with good interpersonal and communication skills. Good attitude to health and safety practices within the work place and design. Fully IT literate and proficient in the use of standard Microsoft Office. Be suitable for security clearance (all staff need to be security vetted to a minimum SC level). Located in the Midlands / South of England with flexibility to travel About Tetra Tech: Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. For more information on our company, please visit our website at. To apply, please submit your CV and cover letter on the Careers section of our website. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. We are veryhappy to discuss flexible working for this role, including the possibility of reduced hours, flexible start and finish times, or compressed hours.We can offer a range of solutions to help you to get the most out of your work / life balance. We thank all applicants for their interest; however only those selected for an interview will be contacted. TPBN1_UKTJ

Customer Advisor Motor Claims (Repair) Working Hours/ Shift Patterns: You will work 37.5 hours per week on a Monday to Friday rotational shift pattern between the hours of 09:00 - 17:30. Training: The main training period runs for the first 4 weeks and takes place face to face in the office. Salary: The role offers a starting salary of £25,150 . Upon successful completion of your training (typically 8 weeks), this will increase to £25,500 . From there, we're committed to supporting your growth- with tailored coaching and development tools to help you reach the level of Mastery Customer Claims Handler, which comes with a salary of £30,000 . Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station. At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve. Your role: You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communicating with our customers through both verbal and written means, and discussing their options if their vehicle is repairable. Our main objective is to get our customer back on the road as quickly as possible. As a motor claims handler, you will prioritise giving our customer a simple and straightforward journey by keeping customers updated throughout the lifecycle of their claim, proactively chasing updates from our repair suppliers. It's vital to communicate with confidence and precision from the outset to prevent any confusion and provide our customers with a seamless customer journey. Job Details Manage a portfolio of policyholder's repair claims. Handle incoming calls from customers and external partners while also making outbound calls. Provide excellent customer service, empathy and understanding when our customers need us most, whilst ensuring clear expectations set and regular updates provided throughout the claims process. Maintaining accurate record keeping, reserves and a proactive diary system to ensure timely case reviews Skills we would love you to have Outstanding customer service, with excellent verbal and written communicational skills Strong active listening skills Strong negotiation skills Proactive in your approach to work Organisational skills with the ability to prioritise workload Natural ability to lead conversations and objection handle High attention to detail What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Why become a part of the Hastings Direct family: Full training with industry experts guiding you throughout your career with Hastings. We also use a buddying system once training is complete, so there will always be someone to guide you Up to 5% annual discretionary Bonus We promote a relaxed, friendly & diverse working environment Career stepping stones, we love investing and progressing our people by helping them hit their career goals and gain professional qualifications 'Harrys' - a great onsite restaurant, with a wide range of choice from breakfast time to dinner time & an on-site Costa coffee Refer a friend scheme - earn £500 for every friend you refer We will provide you with all the tech that you need! Including a brand-new Microsoft Surface laptop 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. For this position, we're regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case by case basis. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. TPBN1_UKTJ

WAREHOUSE MANAGER - NIGHT SHIFT Sunday - Thursday: 8pm - 6am £40,000 per annum People Solutions are currently recruiting for a WAREHOUSE MANAGER to join our well-established client based in LEICESTER on a full-time permanent basis. This is a fantastic opportunity offering an amazing annual salary and room to grow and progress. Benefits Site parking Growing company Permanent position from day one Friday and Saturday nights off Day to Day Duties Oversee night shift operations including goods receiving, storage, and dispatch. Lead, supervise, and motivate a team of warehouse operatives to achieve performance goals. Monitor and improve operational processes to ensure accuracy, efficiency, and cost-effectiveness. Maintain the security of the warehouse, staff, and stock during night hours. Liaise with other shift managers and departments to ensure smooth handovers and continuous operations. Monitor team performance and conduct regular briefings and coaching as needed. Investigate and resolve any discrepancies or issues arising during the shift. Prepare reports on shift performance and any incidents. Essential Skills Proven experience in a warehouse supervisory or team leader role , ideally on night shifts. Strong knowledge of warehouse operations including goods-in, storage, and dispatch. Ability to lead, supervise, and motivate teams to achieve performance targets. Good understanding of Health & Safety and warehouse security requirements. Competence with warehouse management systems (WMS) and Microsoft Office (Excel, Word, Outlook). Strong problem-solving skills and ability to make decisions under pressure. Excellent communication skills to liaise with other departments and ensure smooth handovers. Experience in conducting briefings, coaching, and performance monitoring . High attention to detail to ensure accuracy in stock control and reporting . Flexibility to work night shifts and adapt to operational demands. Desirable Experience Formal qualifications in Warehouse Management, Logistics, or Supervisory Leadership. Experience with continuous improvement / lean processes to drive efficiency. Knowledge of automated warehouse systems or advanced stock control systems. First Aid, Fire Marshall, or Health & Safety certifications. FLT licence or experience operating MHE (Material Handling Equipment) Training Industry related training and ongoing support throughout Contact If you are ready to take on this exciting opportunity, apply today by clicking the link below or get in touch with our recruitment team to find out more People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process TPBN1_UKTJ

An Engineering Product Data Change Controller is required for a 2-year contract in Desford, Leicestershire. This role is full time on site 5 days per week, with a pay rate of £16.00 per hour. Duties Coordination Changes to Product Data for modifications to existing products, and assisting with engineering data changes for New Product Introduction. Maintain accurate Change Management Data using Manufacturing Control System / ERP system. Interpret engineering releases and drawings to define Change Requirements Create item masters and product structures in MCS Set up?a Plan for Every Part?in ERP system Coordinate timely procurement, manufacturing, or rework of materials by managing effective dates in?MCS/EMCC (Engineering Material Change Control) Collaborate with manufacturing, engineering, logistics, and planning teams to implement changes efficiently Track daily progress of materials and documentation to ensure availability aligns with scheduled effective dates. Requirements Accuracy and Attention to Detail: Demonstrates strong organisational skills and a high level of precision in processing large volumes of detailed information. Uses a variety of cross-checking methods to ensure data accuracy Decision Making and Critical Thinking: Applies informed judgment to analyse complex situations, prioritise issues across the product lifecycle and MRP cycle, and make sound decisions. Communicates effectively in both written and verbal formats, supporting collaborative decision-making across teams. Problem Solving: Identifies and documents specific problems, considers multiple stakeholder perspectives, and develops practical resolution strategies. Leverages tools like Product Release Work Bench and MCS Releasing to assess and resolve change-related issues efficiently. Manufacturing Requirements Planning (MRP): Ability to describe basic concepts of materials and capacity management processes and procedures. Able to identify parameters and considerations used in making decisions. Describes the use of bills of materials and other documentation needed to support production requirements. IT Skills: Good with?Microsoft Excel?for organising and analysing data. Some experience using tools like?Power BI?or?Python?to create charts or reports. This role could be suitable for: Change Controller Change Coordinator Change Administrator Engineering Administrator Manufacturing Controller Manufacturing Coordinator Supply Chain Planner Design Office Assistant Design Office Administrator CAD Administrator Production Planner Production Scheduler Production Controller ECN Administrator Engineering Configuration Controller Parts Coordinator BOM Controller JBRP1_UKTJ