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Join Barclays as a Customer Service Advisor, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a role where you can learn, grow and thrive, we’d love to hear from you. The training will be on a full-time basis for the duration of 7 weeks. Monday-Friday 9am-5pm. To be successful as a Customer Service Advisor, you should have: * Experience in customer service (internal or external). * Ability to manage a high volume of customer queries without compromising quality. * Excellent communication skills, both written and verbal, with the ability to tailor your message. * Solid PC skills, including proficiency in Microsoft Office. Some other highly valued skills may include: * A genuine desire to develop and progress your career. * Confidence in balancing personal, team and client commitments. * Strong time management skills, with the ability to prioritise in fast-paced, governed environments. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This is more than just a job, it’s a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way. The role is hybrid and based in Sunderland. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities • Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner., • Collaboration with teams across the bank to align, promote, and integrate customer care initiatives., • Management and maintenance of customer records and documentation to ensure accuracy., • Participation in training and development initiatives to improve customer skills, knowledge, and services., • Identification of industry trends and developments related to customer service to implement best practice in customer care., • Execution of escalation requests to the relevant team or senior management as required in a timely manner., • Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required.

As the Cloud & Infrastructure Engineer, you’ll be responsible for the design, implementation, and support of cloud and core infrastructure services. This role focuses on delivering secure, reliable, and high-performing systems while supporting business growth and continuous improvement.You will also provide mentoring within the team and occasionally support complex 3rd line technical issues, ensuring incidents are resolved professionally and in line with service expectations.???????This is an excellent opportunity to work with modern cloud technologies while continuing to develop your technical skills across a broad infrastructure environment.The successful candidate must be commutable to the head office Sunderland. Key Responsibilities • Design, implement, and maintain cloud and infrastructure services, • Manage and optimise Microsoft Azure environments and cloud resources, • Ensure system availability, reliability, and security through monitoring, backups, and disaster recovery planning, • Respond to and resolve major incidents and technical issues, performing root cause analysis where required, • Implement security best practices, vulnerability management, and compliance controls, • Develop automation and infrastructure-as-code solutions to streamline operations, • Provide technical support and mentoring to colleagues and Service Desk teams, • Support IT integrations and onboarding of new organisations, including due diligence and infrastructure planning, • Work with third-party providers and vendors to maintain service delivery, • 3 years’ plus experience in a Cloud or Infrastructure Engineering role, • Strong troubleshooting, analytical, and problem-solving skills, • Ability to manage multiple priorities and work effectively in a fast-paced environment, • Excellent communication and customer service skills, • Microsoft Azure (VMs, networking, storage, security, cost management), • Microsoft 365 / Entra ID / Active Directory / Group Policy, • Windows Server (2016/2019/2022) administration, • Networking fundamentals (VLANs, routing, firewalls, VPNs), • Security platforms including firewall management and endpoint protection, • Microsoft Intune and endpoint management, • Backup and disaster recovery solutions (e.g. Veeam), • Microsoft Azure or Microsoft 365 certifications, • Experience with cloud automation and scripting, • Experience supporting complex infrastructure environments

Student Support Officer Location: Sunderland – UKMC Campus (On‑site) Contract: Full‑time, Permanent Working Hours: 37.5 hours per week, plus a 30‑minute paid break. Working days may vary depending on operational requirements, so flexibility is essential. Salary: £25,397 per annum Department: Academic Services Reports to: Head of Academic Services Company Description UK Management College (UKMC) is a growing higher‑education provider offering business‑focused and professionally oriented programmes. Our aim is to deliver practical, career‑driven education that prepares students for real opportunities in industry. We work with experienced academics, professionals and industry partners to ensure our courses remain relevant, supportive and high‑quality. Our Sunderland campus is home to a diverse community of staff and students. UKMC values collaboration, professionalism and a student‑centered approach. As we continue to expand, we are seeking individuals who demonstrate reliability, integrity and a genuine commitment to education. Job Purpose The Student Support Officer provides essential administrative and operational support to students, ensuring all queries are handled promptly, professionally and in line with institutional standards. This role is primarily office based and includes managing email and telephone enquiries, checking registration and enrolment status, conducting ID verification, supporting timetable queries and resolving a range of student administrative issues. You will work closely with Academic Services and wider campus teams to ensure a smooth and supportive student experience. Key Responsibilities Student Communication • Respond promptly and professionally to student emails, • Handle incoming and outgoing student phone calls, • Provide accurate information regarding enrolment, registration and academic processes, • Ensure all communication is recorded, tracked and resolved appropriately Registration and Enrolment Support • Check student registration and re‑enrolment status, • Support students in completing enrolment within required deadlines, • Resolve registration issues in collaboration with partner universities when necessary, • Escalate complex enrolment cases to senior staff where required ID Verification and Compliance • Conduct student ID checks in line with institutional requirements, • Ensure documentation is verified, recorded and stored correctly, • Support compliance processes related to onboarding and right‑to‑study checks Timetable and Academic Support • Respond to timetable queries and direct students appropriately, • Work with timetabling and academic teams to resolve scheduling issues, • Provide guidance on class allocations and delivery arrangements General Administrative Support • Manage day‑to‑day student administrative queries, • Maintain accurate and up‑to‑date student records, • Support attendance monitoring processes when required, • Assist during peak periods such as enrolment, induction and assessment deadlines Person Specification Essential • Experience in an administrative or student‑facing role, • Strong written and verbal communication skills, • Ability to manage high volumes of emails and calls, • Excellent organisational skills and attention to detail, • Ability to work under pressure and meet deadlines, • Confident using IT systems and Microsoft Office, • Fully flexible with working days and operational requirements Desirable • Experience within Higher Education or Further Education, • Familiarity with student record systems such as EBS or eVision, • Understanding of enrolment and compliance processes Key Skills and Attributes • Professional and approachable manner, • Strong problem‑solving mindset, • High level of accuracy and attention to detail, • Ability to prioritise workload effectively, • Team‑oriented with the ability to work independently when required

Infrastructure & Cloud Engineer Location: On-site in Sunderland (Hybrid working available) Travel: Occasional travel to other UK offices (approximately one day per month) Hours: 37.5 hours per week, Monday–Friday The Infrastructure & Cloud Engineer is responsible for the management, support, and improvement of core IT infrastructure and cloud services. The role focuses primarily on on-premise infrastructure, networking, and security, with additional responsibility for supporting Microsoft Azure and Microsoft 365 environments. The successful candidate will help maintain a secure, reliable, and high-performing infrastructure environment, while also supporting automation, monitoring, disaster recovery planning, and continuous improvement of IT services. The role will also provide 3rd line support and mentoring to service desk staff where required. Key Responsibilities • Manage and maintain core IT infrastructure, including Windows Server environments, Active Directory, and enterprise networking., • Support Microsoft Azure and Microsoft 365 services where required., • Maintain and optimise network topology, firewalls, and security platforms., • Monitor infrastructure performance and system availability., • Troubleshoot incidents and perform root cause analysis., • Maintain backup and disaster recovery solutions., • Implement and maintain security best practices and vulnerability management., • Develop automation and configuration management to improve operational efficiency., • Provide 3rd line technical support and guidance to IT support teams., • Maintain documentation for infrastructure, systems, and procedures., • Assist with IT due diligence, integrations, and onboarding of partner organisations. Skills and experience: • Minimum 3 years’ experience in an Infrastructure or Systems Engineering role., • Strong experience with Windows Server (2016/2022) and enterprise infrastructure., • Experience managing Active Directory, Entra ID, and Group Policy., • Experience with networking technologies including VLANs, routing, DHCP, DNS, and 802.1x., • Knowledge of firewalls, VPNs, and cyber security best practices., • Experience with Microsoft 365 administration., • Working knowledge of Microsoft Azure infrastructure services., • Experience with SQL Server, IIS, SharePoint administration, and endpoint management tools such as Intune., • Backup and recovery experience (e.g. Veeam)., • Strong troubleshooting and documentation skills.

We are seeking a skilled Quality Control Inspector to ensure that all manufactured products and services meet customer expectations, internal quality standards and relevant regulatory requirements. You will work closely with production teams, suppliers and customers to uphold high-quality standards and ensure compliance with the company’s Quality Management System. The Quality Control Inspector will: • Raise and manage non‑conformance reports (NCRs), concessions and certification documentation., • Support investigations into quality concerns and warranty claims using root‑cause analysis techniques., • Drive corrective and preventative actions as part of ongoing improvement activities., • Maintain effectiveness of the Quality Management System, including calibration and compliance controls., • Liaise with customers, suppliers and inspectors to ensure all quality requirements are met., • Conduct internal audits and coordinate inspections with customers and third‑party inspectors. The Quality Control Inspector will have: • CSWIP 3.1 preferred (CSWIP 3.0 considered), • Apprenticeship or relevant engineering qualification (desirable)., • Previous experience in a manufacturing or engineering environment., • Strong ability to read and interpret engineering drawings and specifications., • Knowledge of ISO 9001 and relevant industry standards such as ASME., • Experience working with suppliers and customers on quality-related topics., • Proficiency in Microsoft Office and relevant quality reporting tools. If you are a dedicated quality professional who values accuracy, compliance and continuous improvement, this role offers the opportunity to make a real impact within a growing engineering environment. Apply now and we will contact you shortly to provide more details!

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description Core Responsibilities to support the UMON 6 Progamme. The succesful candidate will work closely with the Northumbrian Water Project Manager to assist with the following: 1. Delivery Coordination & Planning Support The role will: • Maintain the master uMon6 installation programme, tracking site readiness, install dates, and completion status, • Coordinate with contractors, operations, and IDS teams to confirm access, sequencing, and dependencies, • Proactively chase actions and resolve basic scheduling conflicts before escalation to PM level 2. Contractor & Documentation Management The role will: • Collate and manage contractor documentation (RAMS, permits, site packs, MCERTS), • Ensure required documentation is in place ahead of installations, • Maintain a clear audit trail of approvals and changes 3. Asset & Data Handover Assurance The role will: • Coordinate post-install data handover checks (asset ID, telemetry configuration, commissioning status), • Ensure uMon6 assets are correctly registered and linked across relevant asset data, • Flag missing or inconsistent data for resolution 4. Performance Tracking & Reporting The role will: • Maintain accurate delivery trackers feeding Power BI dashboards, • Update SharePoint with current programme data, • Produce routine progress updates and exception reports 5. Governance, RAID & Action Management The role will: • Maintain the programme RAID log, tracking actions and mitigations, • Capture and circulate meeting actions and decisions, • Monitor overdue actions and prompt owners 6. Stakeholder & Interface Support The role will: • Act as a consistent coordination point between PMs, Ops, and contractors, • Support preparation of briefing packs and updates, • Reduce ad-hoc requests landing with PMs Qualifications Strong Organisational Skills. Proficient with the Microsoft Office suite. Experienced in Microsoft Project or similar programme software preferred. Able to self motivate and manage own work proactively.

Job Summary / Overview As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • o Support with offshore resource development and upskilling, • o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • o Experienced in recruiting social value candidates and/or working in social value employment, • o Strong stakeholder management and communication skills., • o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • o Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • o Excellent problem-solving, organisation, and time-management skills

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation in the search for a dynamic and experienced HSE Manager. This is an exciting opportunity to lead health, safety, and environmental initiatives in a fast-paced, innovative manufacturing environment, making a real impact on operational excellence and workforce wellbeing. Overall Purpose: • To ensure compliance with UK HSE legislation and relevant industry standards, ensuring safe operations at Washington Manufacturing site.. Health and Safety Leadership: • Develop implement and continuously improve health and safety policies and procedures tailored to the manufacturing environment, wider office locations and home office environments., • Lead and champion a proactive high performing safety culture., • Ensure compliance with all relevant legislation including but not limited to Health and Safety at work Act, COSHH, PUWER, RIDDOR and relevant HSE guidance., • Support alignment with external standards such as ISO 13485/MDR in co-ordination with Quality teams, • Conduct and maintain risk assessments, COSHH Assessments, DSE Assessments, and machine safety reviews across all manufacturing site environments and office locations., • Oversee safe systems of work including lock out/tagout, manual handing, working at height and equipment validation and training compliance., • Carry out regular health and safety inspections/audits of production areas, office areas, storage, warehouse, rest areas and vehicle movements both onsite and access/egress to the sites., • Ensure compliance with machine guarding and PUWER requirements., • Work with Engineering and Quality on equipment qualification, process change and layout improvements to ensure continued safety., • Lead timely investigations into all incidents using root cause analysis tools., • Work cross functionally to implement corrective actions and preventive actions using CAPAs., • Deliver and co-ordinate health and safety training covering PPE, Induction, Chemical handling, production activities, first aid, emergency response, mental health first aid, fire marshals and equipment safety., • Support operational managers and SLT in coaching staff, reinforcing daily safe operating practices., • Maintain accurate safety documentation including training records, COSHH, audit, permits and HSE incidents., • Prepare safety performance reports and presentations as required for Senior Leadership Team and Line manager as directed., • Promote environmental sustainability initiatives and ensure environmental compliance., • Ideally hold a degree in Occupational health & safety, Environmental health, engineering or related field., • Risk Assessment methodologies., • Strong working Knowledge of UK HSE legislation., • £49,000 - £55,000 per annum., • Day shift role: Monday to Friday 9AM - 5PM., • Flexible Working is offered for this position. Employee is able to build a Flexible allowance 2 days credit/1 day deficit., • Pension contribution 5%., • Pension Salary Sacrifice Scheme., • Death In service Benefit 2 x Annual salary., • Perkbox., • Health Shield, Cash Health Scheme.

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation in the search for a dynamic and experienced HSE Manager. Apply (by clicking the relevant button) after checking through all the related job information below. This is an exciting opportunity to lead health, safety, and environmental initiatives in a fast-paced, innovative manufacturing environment, making a real impact on operational excellence and workforce wellbeing. Overall Purpose: • To ensure compliance with UK HSE legislation and relevant industry standards, ensuring safe operations at Washington Manufacturing site Health and Safety Leadership: • Develop implement and continuously improve health and safety policies and procedures tailored to the manufacturing environment, wider office locations and home office environments., • Lead and champion a proactive high performing safety culture., • Ensure compliance with all relevant legislation including but not limited to Health and Safety at work Act, COSHH, PUWER, RIDDOR and relevant HSE guidance., • Support alignment with external standards such as ISO 13485/MDR in co-ordination with Quality teams, • Conduct and maintain risk assessments, COSHH Assessments, DSE Assessments, and machine safety reviews across all manufacturing site environments and office locations., • Oversee safe systems of work including lock out/tagout, manual handing, working at height and equipment validation and training compliance., • Carry out regular health and safety inspections/audits of production areas, office areas, storage, warehouse, rest areas and vehicle movements both onsite and access/egress to the sites., • Ensure compliance with machine guarding and PUWER requirements., • Work with Engineering and Quality on equipment qualification, process change and layout improvements to ensure continued safety., • Lead timely investigations into all incidents using root cause analysis tools., • Work cross functionally to implement corrective actions and preventive actions using CAPAs., • Deliver and co-ordinate health and safety training covering PPE, Induction, Chemical handling, production activities, first aid, emergency response, mental health first aid, fire marshals and equipment safety., • Support operational managers and SLT in coaching staff, reinforcing daily safe operating practices., • Maintain accurate safety documentation including training records, COSHH, audit, permits and HSE incidents., • Prepare safety performance reports and presentations as required for Senior Leadership Team and Line manager as directed., • Promote environmental sustainability initiatives and ensure environmental compliance., • Ideally hold a degree in Occupational health & safety, Environmental health, engineering or related field., • Risk Assessment methodologies., • Strong working Knowledge of UK HSE legislation., • £49,000 - £55,000 per annum., • Day shift role: Monday to Friday 9AM - 5PM., • Flexible Working is offered for this position. Employee is able to build a Flexible allowance 2 days credit/1 day deficit., • Pension contribution 5%., • Pension Salary Sacrifice Scheme., • Death In service Benefit 2 x Annual salary., • Perkbox. xrnqpay, • Health Shield, Cash Health Scheme.

Hydraulic/Mechanical Engineering Manager Job Description: We are seeking a highly skilled and organised Hydraulics/Mechanical Engineering Manager to oversee and coordinate contractual agreements within our organisation. The successful candidate will be responsible for managing multiple projects, ensuring compliance with contractual obligations, and fostering strong relationships with clients and stakeholders. This role offers an excellent opportunity for a proactive professional with a background in management, negotiation, hands on hydraulic/mechanical project execution and project oversight to contribute to our ongoing success. Duties * Develop, review, and negotiate contracts to ensure favourable terms and compliance with legal standards. * Manage the full lifecycle of contracts from initiation through to completion, including amendments and renewals. * Coordinate with project teams, clients, and suppliers to ensure contractual obligations are met efficiently and effectively. * Utilise Microsoft Project and other project management tools to plan, monitor, and report on contract progress. * Lead negotiations with clients and suppliers to secure advantageous terms while maintaining positive relationships. * Oversee project timelines using organisational skills and time management techniques to ensure deadlines are consistently met. * Prepare detailed reports and documentation using Microsoft Office applic...

Salary: £40,076.40 per annum Permanent, Full Time (35 hours per week) About the role Here at Joseph Rowntree Foundation, we are seeking an Accounting Services Supervisor to be responsible for all month-end, quarterly and year-end processes and ensuring they are completed in a timely manner with accurate transactions on general ledger and cash book. In this role, you will work collaboratively and proactively with the Procure to Pay Team, the JRHT and JRF Embedded Finance Teams, Group Central Services, and a wide range of internal and external stakeholders, while championing the continuous improvement of procedures and processes. You will take responsibility for approving and processing HSBC priority payments in line with the Bank Mandate, providing Civica Financials administration cover to the Finance Systems Owner, and ensuring all reconciliations are completed, recorded, checked, and appropriately signed off across the cash book, Cx/CF, Creditors Ledger and Debtors Ledger. You will play a key role in meeting month-end and year-end closedown deadlines, authorising non-supplier creditors and general ledger journals, and investigating and resolving queries and anomalies within Accounting Services. The role also involves managing a small team and providing cover for the Senior Accounting Services Analyst on rent and tenancy charge changes together with liaising with External Auditors on routine transactional audit requests, providing a bridge between the audit team and colleagues and coordinating the flow of audit requests in the process. About you We are seeking a candidate with strong, demonstrable experience of transactional processes within a Finance Department, supported by an AAT qualification, part-qualified CCAB status, or equivalent experience. You will bring proven experience in managing reconciliations, overseeing end-to-end processes, and ensuring all activity is monitored, recorded and checked in line with audit requirements. The successful applicant will be a confident and capable user of intermediate Excel and Microsoft Office applications, with hands-on experience of using financial systems such as Sage, Civica or similar accounting packages. A sound understanding of accounting principles and budget management is essential, particularly in relation to financial coding and user structures across the Group. You will have excellent accuracy and numeracy skills, strong organisational and time-management abilities, and demonstrable experience of managing a small team to deliver a varied workload to tight and precise deadlines. Exceptional communication skills and a positive, proactive approach to self-development and learning are also key to this role. How to apply If you share our passion and this role sounds like you, then we’re looking forward to hearing from you. Please submit your CV and supporting information via our online application platform. The closing date for applications is 3 March 2026 Interviews will take place on 12 March 2026 We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Additional Information Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty. We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for. At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in our office). We encourage you to read our EVP, which is located here: We are a Disability Confident Employer . This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

Technical Sales Specialist - North UK, Scotland & Northern Ireland Drive sales and build strong customer relationships We are seeking a Technical Sales Specialist to develop our business across the North of England, Scotland, and Northern Ireland. You will be responsible for driving sales, nurturing customer relationships, and identifying new opportunities while supporting existing clients. This role involves regular interaction with internal teams including Sales, Marketing, Technical Support, and R&D. Location: Candidates must be based within the territory, preferably between Newcastle, Edinburgh, and Glasgow. About the Role Reporting to the Global Sales Manager, you will work closely with the UK Sales Manager to: * Identify and develop new business opportunities. * Manage the full sales cycle and build strong relationships with key accounts. * Conduct on-site sales visits, product demonstrations, and training sessions (overnight travel may be required). * Maintain accurate records in CRM systems and follow structured sales processes. * Support marketing activities, including exhibitions, symposiums, webinars, and training videos. * Monitor competitor activity and market trends. Experience and Skills * Educational background in Chemistry, Chemical Engineering, or a related field. * Familiarity with products in process and organic chemistry. * Knowledge of Pharmaceutical, CRO, Biotech, BioPharma, and Research organisations. * Experience with CRM systems and Microsoft Office. * Proven track record of meeting or exceeding sales targets. * Full UK driving license. JBRP1_UKTJ

Senior Full Stack Developer - Remote - Competitive Salary I'm working with an exciting organisation that is looking to appoint a Senior Full Stack Developer to help design and deliver secure, cloud-native applications within a modern Microsoft and Azure ecosystem. This is an excellent opportunity for an experienced full-stack engineer who thrives in structured architectural environments and enjoys building scalable, enterprise-grade systems using the latest .NET and Angular technologies. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Key Responsibilities You will be responsible for: • Designing and developing scalable backend services using .NET 10 and ASP.NET Core Web APIs, • Building and maintaining Angular 21 front-end applications using DevExpress DevExtreme v25, • Implementing Azure-native solutions (App Services, Azure SQL, Storage), • Developing and maintaining Infrastructure as Code using Bicep, • Integrating Azure Entra ID for authentication and role-based access control, • Managing secure secrets via Azure Key Vault, • Writing and maintaining unit and frontend tests (NUnit and ViTest), • Contributing to CI/CD pipeline improvements and secure deployment practices, • Participating in architecture and technical design reviews Core technologies: • .NET 10 / ASP.NET Core, • Angular 21 (mandatory), • DevExpress DevExtreme v25 (mandatory), • Entity Framework Core, • TypeScript / RxJS, • Microsoft Azure, • Azure Entra ID, • Azure Key Vault, • Bicep (Infrastructure as Code), • CI/CD pipelines What They're Looking For • 5+ years' commercial software development experience, • Strong expertise in modern .NET, • Proven experience with modern Angular (15+ ideally), • Hands-on Azure architecture and deployment experience, • Experience implementing Infrastructure as Code (Bicep preferred), • Experience integrating Azure Entra ID authentication, • Strong understanding of RESTful API design, • Experience implementing CI/CD pipelines Why This Role? This is a standout opportunity for a senior engineer who values secure architecture, clean code, and modern Azure cloud engineering. You'll join a mature technical environment with clearly defined standards, strong DevOps practices, and a genuine commitment to security and scalability. If you're open to a confidential discussion, apply now and I'll be in touch. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. xrnqpay To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job Title: Test Section Leader Location: Washington, Tyne and Wear, UK Salary: Negotiable depending on experience Benefits: • Competitive benefits package, • Company pension, • 25 days holiday plus bank holidays, • Training and career development opportunities, • Exposure to international engineering projects, • Modern engineering and testing facilities The Company: A well-established and globally recognised engineering and manufacturing organisation is seeking an experienced Test Section Leader to join their growing R&D team in the North East. The company operates within a highly innovative engineering sector, working closely with global OEMs to develop advanced thermal management and HVAC technologies used in modern vehicles. This is an exciting opportunity for a Test Section Leader to join a business with a strong reputation for engineering excellence, collaborative global teams and continuous investment in research and development. The organisation offers a supportive environment where a Test Section Leader can develop their leadership skills while contributing to technically challenging and rewarding projects. Job Description: The Test Section Leader will be responsible for leading a bench testing team within the R&D function, ensuring components and systems are tested accurately and efficiently in line with customer and internal engineering requirements. As Test Section Leader, you will oversee the daily operation of the test facility, ensuring all testing activities follow internal procedures, safety standards and quality requirements. This includes planning test programmes, coordinating resources and ensuring test rigs, equipment and fixtures are available to support engineering schedules. The Test Section Leader will analyse customer specifications and develop detailed functional test plans. You will ensure that test procedures are followed correctly, with all results recorded and reported clearly to internal engineering teams. A key part of the role involves analysing test data, producing technical reports and presenting findings to relevant stakeholders. The Test Section Leader will also play an important role in mentoring and supporting engineers within the team while contributing to resource planning and performance targets. Working closely with design, quality and manufacturing teams, the Test Section Leader will support cross-functional collaboration both locally and with international engineering teams. This role is ideal for a technically capable Test Section Leader who enjoys combining hands-on testing work with team leadership and problem solving. Skills & Experience: • Degree in Mechanical, Electrical or Electronic Engineering (or equivalent experience), • Proven experience working within a testing or validation environment, ideally within automotive or manufacturing engineering, • Strong understanding of HVAC systems and testing methodologies, • Previous experience leading, mentoring or supervising engineering teams, • Knowledge of manufacturing processes such as injection moulding, brazing or pipe bending would be beneficial, • Strong analytical skills with the ability to interpret complex test data, • Experience with testing instrumentation, thermal analysis or noise analysis, • Excellent communication and technical reporting skills, • Strong organisational skills and the ability to manage multiple projects, • Proficiency with Microsoft Office and engineering documentation systems, • Willingness to travel occasionally within the UK or internationally if required

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation in the search for a dynamic and experienced HSE Manager. This is an exciting opportunity to lead health, safety, and environmental initiatives in a fast-paced, innovative manufacturing environment, making a real impact on operational excellence and workforce wellbeing. Overall Purpose: To ensure compliance with UK HSE legislation and relevant industry standards, ensuring safe operations at Washington Manufacturing site.. The role holder will work closely with colleagues within HR team, continuous improvement team, heads of departments and CEO, in consultation and collaboration with maintenance, engineering, design, warehousing and production teams to proactivity identify, eliminate and manage risks, enhance safe working practices and maintain a safe compliant and highly efficient quality operation.Key Duties: Health and Safety Leadership: Develop implement and continuously improve health and safety policies and procedures tailored to the manufacturing environment, wider office locations and home office environments. Lead and champion a proactive high performing safety culture. Provide expert advise to senior leadership and operational management on safety risk management and regulatory requirements.Regulatory Compliance: Ensure compliance with all relevant legislation including but not limited to Health and Safety at work Act, COSHH, PUWER, RIDDOR and relevant HSE guidance. Support alignment with external standards such as ISO 13485/MDR in co-ordination with Quality teams Lead interactions with external regulatory bodies, auditors and certification partners on Health, Safety and Environmental matters.Risk Assessment & Controls: Conduct and maintain risk assessments, COSHH Assessments, DSE Assessments, and machine safety reviews across all manufacturing site environments and office locations. Oversee safe systems of work including lock out/tagout, manual handing, working at height and equipment validation and training compliance. Carry out regular health and safety inspections/audits of production areas, office areas, storage, warehouse, rest areas and vehicle movements both onsite and access/egress to the sites. Ensure compliance with machine guarding and PUWER requirements. Work with Engineering and Quality on equipment qualification, process change and layout improvements to ensure continued safety. Provide Environmental monitoring and waste management aligned with both regulatory requirement and business environmental improvement initiatives.Incident & Near Miss Management: Lead timely investigations into all incidents using root cause analysis tools. Work cross functionally to implement corrective actions and preventive actions using CAPAs. Analyse trends to identify high risk areas and implement targeted improvement actions.Training & Engagement: Deliver and co-ordinate health and safety training covering PPE, Induction, Chemical handling, production activities, first aid, emergency response, mental health first aid, fire marshals and equipment safety. Support operational managers and SLT in coaching staff, reinforcing daily safe operating practices. Lead the Health and Safety Committee to drive employee engagement and participation in continuous improvement practices.Emergency Preparation: Fire safety management, maintain and regularly test emergency response procedures including fire, chemical spillage and first aid.Documentation & Auditing Maintain accurate safety documentation including training records, COSHH, audit, permits and HSE incidents. Prepare safety performance reports and presentations as required for Senior Leadership Team and Line manager as directed. Support all internal and external audits.Environmental: Promote environmental sustainability initiatives and ensure environmental compliance. Provide Environmental Data reporting to ROKO.Key Requirements: Ideally hold a degree in Occupational health & safety, Environmental health, engineering or related field. Risk Assessment methodologies. Strong working Knowledge of UK HSE legislation. Strong Microsoft skills relating to Excel, Word and other Microsoft packages.The Package: £49,000 - £55,000 per annum. Day shift role: Monday to Friday 9AM - 5PM. Flexible Working is offered for this position. Employee is able to build a Flexible allowance 2 days credit/1 day deficit. Pension contribution 5%. Pension Salary Sacrifice Scheme. Death In service Benefit 2 x Annual salary. Perkbox. Health Shield, Cash Health Scheme

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance, • Sick pay MTrec’s New Opportunity: MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Attend site as required for scanning, filing, and document control activities (may include occasional overnight stays). About you: • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required

As a Document Controller, you will play a critical role in managing, organising, and maintaining project documentation to ensure accuracy, accessibility, and compliance. You’ll work closely with project managers, engineers, and other stakeholders to support smooth operations and timely delivery. Key Responsibilities * Maintain and manage all incoming and outgoing documents, ensuring proper * version control and traceability. * Set up and manage document control systems and workflows. * Ensure documents are filed and stored in accordance with company and regulatory * standards. * Liaise with internal teams and external partners to distribute and retrieve * documentation. * Monitor deadlines and ensure timely submission of required documents. * Conduct regular audits to ensure documentation integrity and compliance. * Train staff on document control procedures and systems as needed. Requirements * Proven experience in document control, ideally within Viewpoint. * Ideally, experience working with M&E documentation. * Strong understanding of document management systems. * Excellent organisational and communication skills. * High attention to detail and accuracy. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite

Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic and professional Property & Facilities Management organisation. This is a fantastic opportunity for someone with front-of-house, customer service, property, or facilities experience who is looking to develop their career within commercial property operations. You'll be at the heart of a busy business centre - supporting tenants, coordinating contractors, overseeing facilities, and ensuring smooth day-to-day operations. This role offers hands-on exposure to commercial property management, operational coordination, and compliance, with genuine scope for progression. You'll be joining a friendly, supportive and highly professional team who pride themselves on delivering exceptional service. Location: Sunderland City Centre, parking available, close to transport links Salary: £26,520 per annum Contract: Permanent Working Pattern: Fully office-based Working Hours: Shifts are worked between 8:00am and 5:30pm in line with business centre opening hours. You will work 7.5 hours per day (37.5 per week), with shift patterns shared across the team (for example, 8:00am-4:30pm or 9:30am-5:30pm).Benefits 25 days annual leave + bank holidays, Your birthday off, Free on-site parking, Pension scheme (5% employee / 3% employer contribution), Life assurance, Health & wellbeing support, Employee Assistance Programme, Cycle to work scheme, Eye care vouchers, Discounted gym membership, Dental plan, Technology discounts, Volunteering days, Health cash plan.Key Responsibilities Acting as first point of contact for tenants, contractors, visitors, and staff Managing front-of-house operations, calls, emails, and enquiries - please note this role is not based on a reception desk Responding to helpdesk requests and urgent maintenance issues Coordinating contractors on-site, including inductions and documentation Supporting H&S compliance, fire safety procedures, and emergency preparedness Attend contractor meetings, providing assistance as needed. Conducting weekly building walkarounds to ensure cleanliness, safety and maintenance standards Supporting ESG initiatives, tenant engagement activities and events Managing petty cash and assisting with operational administration Liaising with internal teams and reporting to senior management on operational mattersWhat We're Looking For 2+ years' experience in Front of House, Facilities, Property Management or Customer Service Experience coordinating contractors and managing compliance documentation Confident using Microsoft Office and web/app-based systems Excellent communication skills with a professional, corporate approach Highly organised with strong attention to detail Self-motivated, proactive and able to work independently Ability to prioritise tasks in a fast-paced environmentWhy Apply? This is a varied and rewarding role where no two days are the same. You'll gain exposure to commercial property operations, facilities coordination, compliance, and tenant engagement - all within a supportive and forward-thinking environment. If you're ready to take the next step in your facilities or property career and want a role where you can genuinely make an impact, we'd love to hear from you. Due to the high volume of applicants, we cannot provide individual feedback. If shortlisted, you will be contacted within 3 business days of sending your CV. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Company Our client is a market leading manufacturing company. Due to sustained growth, they are now recruiting for a Quality Inspector. The Role The Quality Inspector will ensure the company meet strict industry standards by performing in-process and final inspections. You will verify technical specifications; document defects using ERP systems and collaborate with production to maintain high-quality standards. Inspections: conducting raw material, in-process and final inspections of assemblies to ensure adherence to drawings and standards. Record inspection results, non-conformities and corrective actions. Ensuring all products meet stringent industry standards. Working with assembly operators and production teams to resolve quality issues, prevent failures and improve processes. Reading technical drawings, schematics and using precision tools to verify product conformity. The Person Must have previous experience in a similar role. An ability to read technical drawings. Experienced in using quality tools and techniques. IT Proficiency in Microsoft Office. Excellent organizational and communication skills. Manufacturing experience is essential. The Benefits You will be working for a well-established growing employer. An excellent salary. A company experiencing continued growth, expansion and investment. The company are fully compliant with the latest health and safety requirements for current safe working practices. TPBN1_UKTJ

Rewards and Benefits on Offer; Competitive basic salary Long term career progression Permanent from day one Immediate start available Dayshift Early Friday finish Free onsite parking MTrecs New Opportunity; MTrec Technical are proudly representing our prestigious manufacturing client, based near Sunderland with their plans for growth and expansion, by recruiting a HVAC Test Engineer to join their team. You will be joining a well renowned, forward-thinking company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a very secure and well renowned business, where you will enjoy a varied working environment, a great team culture and a fantastic new career move. If you are a Test Engineer with experience of HVAC systems, please apply now for an immediate response. The Job Youll Do; Direct and coordinate the day-to-day operations of the testing area. Ensure all tests are properly prepared, executed, and concluded in accordance with SOPs Analyse and interpret customer technical specifications and requirements. Plan and schedule both internal and external testing activities, including effective resource allocation. Own and manage the functional test plan, contributing to the overall project schedule. Ensure scheduled preventive and planned maintenance activities are completed effectively. Maintain, track, and update the test request database to ensure accuracy and visibility. Apply robust testing methodologies and data analysis techniques. Oversee the collection and management of test data from internal, regional, and third-party sources. Compile, evaluate, and present comprehensive test reports with clear data-driven insights. Lead the procurement and/or development of test fixtures and equipment. Ensure full compliance with Quality Management System (QMS) and Environmental, Health & Safety (EHS) policies. Support team training initiatives and contribute to ongoing technical capability development. Collaborate closely with Quality Assurance and cross-functional teams Drive KPI achievement through effective resource planning and team development. About You; HND qualified or higher in a relevant engineering discipline (Electrical, Electronic, or Mechanical Engineering). Extensive experience within a manufacturing or engineering test environment. In-depth knowledge of HVAC systems and associated components. Strong technical testing expertise, including software applications, acoustic analysis, thermodynamics, and instrumentation. Excellent verbal communication and technical presentation abilities. Skilled in preparing clear, precise, and comprehensive technical reports. Highly organised, self-driven, and proactive in approach. Advanced problem-solving skills with solid engineering analysis capability. Proficient in Microsoft Office applications. Able to work independently with flexibility and minimal supervision. Willing and able to travel within the UK and internationally as required. Effective collaborator with R&D, Development Engineering, and global cross-functional teams. TPBN1_UKTJ

Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales Administrator to join our well-established and experienced team based at our branch in Seaham. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive and who isn’t afraid to get stuck into a range of tasks. You’ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also. Working hours: 40 hours per week, Monday – Friday. 08:30 – 17:30 with 1hr lunch. What we're looking for in our Internal Sales Administrator: Prior internal sales experience or experience within a customer service / administrative environment. Knowledge of MRO/Engineering products is desirable, however full training will be provided Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return: From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Thursday 26th March, but we may close early depending on the level of applications received - so be quick! Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally... We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Dexis – please click ‘apply’ now to become our Internal Sales Administrator - we'd like to hear from you

Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales person to join our well-established and experienced team based at our branch in Seaham. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We’re looking for someone confident and proactive and who isn’t afraid to get stuck into a range of tasks. You’ll be highly customer service driven and come from an office / administrative or prior internal sales position. Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also. Working hours: 40 hours per week, Monday – Friday. 08:30 – 17:30 with 1hr lunch. Key responsibilities as our Internal Sales person: Processing orders and assisting order book management. Quotations & product sourcing Preparing orders and deliveries for customers. Supporting the Trade Counter. Face to Face & telephone customer service General office duties, including filing What we're looking for in our Internal Sales person: Prior internal sales experience or experience within a customer service / administrative environment. Knowledge of MRO/Engineering products is desirable, however full training will be provided Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return: From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Friday 27th March, but we may close early depending on the level of applications received - so be quick! Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally... We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Dexis – please click ‘apply’ now to become our Internal Sales person - we'd like to hear from you