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Implementation ManagerPosition/Title: Implementation ManagerOrganisation: Think Eleven LimitedReporting to: Managing DirectorLocation: Spectrum 5, Spectrum Business Park, Co. Durham, SR7 7TTTerms: Permanent, 37.5 hours per weekSalary: Up to £45,000 p.a. depending on experienceBenefits: • At least 80% (4:1) office-based with flexible & hybrid working, • 25 days holiday plus 8 statutory bank holidays, • Company Pension, • Additional benefits including Westfield Heath, Death in Service and Tusker, • Volunteering Day, • Free onsite parking, • Free refreshments, • Training & development as required, • Shared rewards The RoleYou will lead and support our team of Implementation Consultants to deliver an exceptional onboarding customer experience, ensuring that customers are supported through a seamless onboarding journey Key Responsibilities• Lead, coach, and develop a team of implementation specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations • Build strong relationships with clients and internal teams (e.g., sales, product, support) • Manage expectations and ensure clear communication throughout projects • Maximise customer retention through ongoing service delivery• Develop and optimise implementation processes, tools, and methodologies • Drive efficiency, scalability, and consistency across projects • Monitor KPIs and continuously improve team performance • Ensure all implementations meet quality standards and business requirements • Conduct post-implementation reviews and gather feedback • Resolve escalations and complex issues • Provide regular updates to senior leadership on project status and team performance • Contribute to strategic planning and growth initiatives • Support pre-sales activities where implementation expertise is required Key Skills & Experience• Proven experience in implementation, project management, or delivery roles • Strong leadership and people management skills • Excellent communication and stakeholder management abilities, demonstrated in customer facing roles.• Experience with project management methodologies (e.g., Agile, PRINCE2) • Strong problem-solving and decision-making skills • Ability to manage multiple projects simultaneously • Data-driven mindset with experience tracking KPIs Desirable Qualifications• Degree in Business, IT, or a related field • Project management certification (e.g., PMP, PRINCE2, Agile) • Experience in [industry-specific tools/software] Key Competencies• Leadership & coaching • Strategic thinking • Customer focus • Organisation & planning • Adaptability • Conflict resolution Technical Proficiency• Implementation experience with SaaS platforms• Advanced Microsoft Excel skills • Proficient in Microsoft Word, PowerPoint, Outlook, and Teams. The Small Print• Strictly no agencies.• All applicants must have the right to work in the UK.

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required.

A well established organisation within the UK development and construction consultancy sector Your new companyMy client is seeking a Quantity Surveyor to join their team. Operating within the UK development and construction consultancy sector, they deliver project management, cost consultancy, and Employer’s Agent services across a broad portfolio. Your new roleAs a key member of the team, you will: • Lead the delivery of multiple projects across various sectors (with support from Senior Consultants where required)., • Manage all aspects of cost planning, financial reporting, and project forecasting., • Prepare appointments, contracts, and all core documentation for commissions., • Deliver Employer’s Agent / Contract Administrator duties, including issuing project certification., • Prepare interim valuations, contract instructions, and final accounts., • Provide contract and dispute advice to clients., • Attend and contribute to pre-contract meetings with clients, contractors, and wider professional teams., • Undertake site visits for inspections, snagging, valuations, and handovers., • Manage tender processes including issuing ITTs, evaluating bids, and making contract award recommendations., • Prepare agendas, meeting minutes, reports, and client documentation., • Arrange and occasionally chair project meetings., • Support business development and marketing activities to help drive company growth.What you'll need to succeed, • Minimum 3 years’ experience within a construction or consultancy environment., • Strong capability in workload planning and resource management., • Solid understanding of procurement routes and forms of building contract., • Demonstrable experience managing and controlling project budgets., • Strong financial planning abilities, including negotiation and problem-solving., • Confident user of Microsoft Word, Excel, PowerPoint, with the ability to prepare high-quality reports and presentations., • Experience using estimating tools and relevant industry software.What you'll get in return, • Competitive salary based on experience, • Clear opportunities for progression, • Supportive, collaborative working environment, • Exposure to a diverse range of projects and sectors, • Flexible/Hybrid working optionsWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4782609

AE Partners are working with an electrical engineering company, specialising in low voltage (LV) switchgear, bespoke to clients’ needs. Due to continued growth, they are looking for a proactive Operational & Client Support Coordinator, who will ensure the smooth running of deliveries and be vital to supporting our estimating team by chasing up quotes and scheduling quotes. In addition to this, providing general admin support to all departments including engineering, estimating and programmes will ensure smooth operation of the business as a whole. About the Role The Operational & Client Support Coordinator role provides organisation and support to various departments in the company. The role involves organising transport as necessary with instruction from the engineering department, maintaining accurate records, building a rapport with clients and potential clients to enhance the client experience and supporting the estimating department. General administrative tasks to be undertaken as necessary across all departments, to offer support in a growing business. Primary Responsibilities • Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines., • Working with engineers to ensure client needs are met during the delivery process, • Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries, • Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes, • Supporting the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development, • Updating records on quote status to reflect the most relevant information, including the completion of customer account plans • Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience, • Assisting with entering enquiries (new/revisions & variations) onto the system that have been requested from clients for a job that they are either tendering or have won. Enquires include specific information from the client that enables estimators to prepare quotations., • Scheduling support for programmes and site teams as necessary, • Calling clients to request more information or discuss return dates, • General administrative tasks which will vary and develop over time in line with the needs of the business Key Requirements • Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone., • Ability to proactively chase leads and follow up opportunities in a structured and professional manner., • Strong organisational skills with attention to detail., • Comfortable working independently as well as part of a team., • Competent IT skills, including Microsoft Office (Excel, Word, Outlook). What We Offer • Competitive salary dependent on experience, • 25 days annual leave + Bank Holidays, • Company pension scheme, • Opportunities for training and development, including educational pathways, • A supportive, collaborative working environment within a growing business

Materials & Logistics Manager sought by a world leader in the manufacture of automotive components. The company provides quality products, services and solutions worldwide to customers in over 150 countries. Due to an internal promotion, they seek a senior materials management professional to join their Sunderland team as the Materials & Logistics Manager. Your role as Materials & Logistics Manager: Reporting to the Operations Manager, you will be responsible for a team of Materials Expeditors and a Materials Supervisor operating in a fast-paced, customer-driven JIT environment. JIT Materials Planning & Control • Ensure continuous material availability to support JIT production with zero line stoppages, • Manage supplier call-offs, sequenced releases, and short lead-time adjustments driven by customer schedule changes, • Lead expediting activities to mitigate material shortages and supply risk, • Proactively identify potential disruptions and implement effective recovery and contingency plans, • Maintain accuracy of MRP parameters, BOMs, and sequencing data to support JIT performance, • Operate confidently with large and complex data sets (e.g. 1,500 part numbers with multiple data attributes) Logistics & Warehousing • Oversee inbound, internal, and line-side logistics within a low-inventory, high-velocity JIT environment, • Ensure efficient goods receipt, storage, picking, kitting, and line feeding, • Maintain high standards of inventory accuracy, FIFO, traceability, and space optimisation, • Minimise premium freight and non–value-added handling Leadership & Financial Accountability • Lead, motivate, and develop materials and warehouse teams operating across shifts, • 5 x direct reports: 4 x Expeditors and 1 x Materials Supervisor, • Set clear expectations aligned to KPIs such as OTIF, material availability and line stoppage prevention, • Manage MP&L budgets, inventory investment and freight spend, identifying ongoing cost reduction opportunities, • Ensure full compliance with company policies and procedures Supplier, Customer & Cross-Functional Interface • Act as the primary escalation point for suppliers within the JIT supply chain, • Work closely with Production, Quality, Finance and Customer teams to respond rapidly to schedule fluctuations, • Manage model phase-out activity to minimise obsolescence and support robust customer liability recovery, • Provide accurate forecasting and KPI reporting using designated SCM tools, • Support customer audits, launches and internal reviews Continuous Improvement • Drive lean logistics initiatives, including kanban systems and line-side optimisation, • Improve inventory turns while protecting production continuity, • Track and improve performance across material availability, inventory accuracy, premium freight and supplier delivery Your experience as Materials & Logistics Manager: • Proven leadership experience in Materials, Logistics or Supply Chain within a JIT automotive, manufacturing or engineering environment, • Strong knowledge of JIT operations, schedule volatility and risk management, • Experience leading materials expediting and warehouse teams, • Strong ERP/MRP knowledge with a data-driven approach to decision making, • Degree or equivalent experience in Supply Chain, Logistics, Operations or related discipline, • Experience of end to end material and logistics management with focus on inbound freight, • Excellent communication and stakeholder management skills, • Strong people leadership capability with a results-focused mindset, • Proficient in Microsoft Office, • Will consider relocators at own expense Desirable experience: • Working knowledge of QAD and/or SAP, • Familiarity with IATF 16949, • Professional logistics qualification Benefits Package: • Salary from £58,000 depending on experience, • Optional 9 day working fortnight, • Employee well-being program, • Occupational health & physiotherapy availability, • Ongoing training and career development, • Access to High Street discounts & benefits, • Reward & Recognition awards, • Employee Assistance Program (available for family members too) 24/7, 365 days, • 24/7 Virtual GP (available for family members too), • 26 days holiday + bank holidays, increasing with service, • Enhanced pension scheme and death in service benefits, • Cycle to work salary sacrifice scheme, • Onsite facilities including free parking, • Potential to travel and support other sites and initiatives Materials & Logistics Manager Sunderland, Tyne & Wear From £58,000 depending on experience + benefits

Student Support OfficerDepartment: Academic Services Location: Sunderland Campus Position Type: Permanent Working Hours: 37.5 hours per week Working Pattern: Full‑time, 5 days per week. Working days may vary in line with operational requirements. Reports To: Head of Academic ServicesCompany DescriptionUK Management College (UKMC) is a growing higher education provider offering business‑focused and professional programmes. We aim to deliver practical, career‑driven education that prepares students for real opportunities in industry. Working with experienced academics, established professionals, and industry partners, we ensure our programmes remain relevant, supportive, and high‑quality.Job PurposeThe Student Support Officer will deliver high‑quality administrative and operational support to students across the campus. The role involves responding to student enquiries, supporting enrolment and registration processes, verifying documentation, and assisting with timetable and general administrative matters.This is primarily an office‑based role requiring professionalism, accuracy, and a strong customer‑service approach.Key ResponsibilitiesStudent Communication• Respond promptly and professionally to student emails. • Handle incoming and outgoing student telephone enquiries. • Provide accurate guidance on enrolment, registration, academic processes, and general campus queries. • Ensure all interactions are logged and tracked in accordance with internal procedures.Registration & Enrolment Support• Check and verify student registration and re‑enrolment status., • Support students in completing enrolment within required deadlines. • Resolve registration‑related queries, liaising with partner universities when required. • Escalate complex cases to senior staff as appropriate.ID Verification & Compliance• Conduct ID checks in line with institutional and regulatory requirements., • Ensure documentation is verified, recorded, and stored correctly. • Support compliance processes relating to onboarding and student records.Timetable & Academic Queries• Respond to timetable queries and direct students appropriately. • Liaise with timetabling and academic teams to resolve scheduling or allocation issues., • Provide guidance on class allocations and delivery arrangements.General Administrative Support• Handle day‑to‑day student administrative queries. • Maintain accurate and up‑to‑date student records. • Support attendance monitoring processes as required., • Assist during peak operational periods such as enrolment, induction, examinations, and assessments.Person SpecificationEssential• Experience in an administrative or student‑facing role. • Strong written and verbal communication skills. • Ability to manage high volumes of emails and calls professionally., • Excellent organisational skills and strong attention to detail. • Ability to work under pressure and meet deadlines. • Confident using IT systems, including Microsoft Office., • Flexible and able to adapt to changing operational requirements.Desirable• Experience within Higher Education or Further Education. • Familiarity with student record systems (e.g., EBS, eVision or similar). • Understanding of enrolment, registration, and compliance processes.Key Skills & Attributes• Professional and approachable manner., • Strong problem‑solving ability. • High level of accuracy. • Ability to prioritise effectively in a busy environment., • Team‑oriented but able to work independently

Customer Care Coordinator (Repairs & Aftercare) \n \nContract: Temp - Sick cover (4 weeks initially)\nLocation: Sunderland\nHours: Monday-Friday, 9:00am-5:00pm\nContract: Temporary (Sick Cover)\nRate/Salary: £26,500 - £27,500 dependent on experience\n\nThe Role\n \nWe're recruiting for a Customer Care Coordinator to provide sick cover within a busy social housing customer care team in Sunderland. This is a fast-paced role focused on providing high quality customer care.\n\nYou'll act as a key point of contact for tenants/residents and internal teams, ensuring cases are logged accurately, progressed efficiently and resolved within agreed service standards.\n\nKey Responsibilities\n \n* Managing inbound customer queries relating to repairs, defects and aftercare\n* Logging, updating and closing cases using a customer care system (Clixifix experience desirable)\n* Tracking tickets from report → assignment → resolution, ensuring clear case notes throughout\n* Coordinating with site teams, subcontractors and supervisors to progress and resolve issues\n* Managing contractor appointments and access arrangements\n* Keeping residents informed with clear, timely updates and setting expectations professionally\n* Monitoring SLAs and escalating cases where required\n* Resolving complaints professionally and empathetically\n* Maintaining accurate records, uploading photos/documents and ensuring a full audit trail\n* Supporting basic reporting and performance tracking where required\n* Ensuring compliance with customer care standards and data protection requirements\n\nEssential Experience & Skills\n \n* Proven customer service experience (social housing/repairs/maintenance/construction or FM preferred)\n* Strong written and verbal communication skills\n* Experience handling complaints and sensitive conversations\n* High attention to detail with strong administration and case management skills\n* Confident liaising with internal teams and external contractors/subcontractors\n* Comfortable working in an SLA/KPI-driven environment\n* Competent with Microsoft Office (Outlook, Word, Excel)\nDesirable\n\n* Experience using Clixifix customer care software\n* Experience within social housing, regeneration, or maintenance contracts\n* Understanding of repairs/defects workflows and aftercare processes\n* Experience working for a principal contractor or housing association\n \nInterested?\nPlease submit your CV or call Jess on (phone number removed)

Job Title: Project Manager - R&D/NPD Location: Newcastle-Upon-Tyne Salary: £50-65K per annum Ready to Elevate Your Career as an NPD Project Manager? Know your way around electronic product development in an R&D environment? Join a leading innovator in technology solutions and play a pivotal role in shaping the future of product and technology roadmaps. This is your opportunity to make a real impact within a dynamic environment that values creativity, precision, and strong leadership. As a New Product Development (NPD) Project Manager, you will oversee a diverse portfolio of development and product introduction projects. You'll be instrumental in ensuring cutting-edge products are delivered on time, within budget, and to the highest quality standards. What You'll Be Doing: Leading cross-functional collaboration across Engineering, Purchasing, Production, Finance, Sales, Marketing, Quality, and Senior Leadership Managing end-to-end project delivery, including budgets up to £2m annually Driving daily scrum meetings and providing clear updates to stakeholders Improving KPIs and SLAs across New Product Development and Introduction Ensuring seamless execution from concept through to launch What We're Looking For: R&D / NPD project management of electronic products Strong background in waterfall/linear project management (e.g., PRINCE2 Practitioner) Proven leadership skills with the ability to motivate and align teams Experience managing multiple projects and engaging senior stakeholders Detail-oriented with a passion for delivering results Desirable (but not essential): Agile project management experience Familiarity with Microsoft Project and SharePoint Why Join? Be part of a forward-thinking organisation where your ideas, leadership, and expertise will directly influence innovative product development. TPBN1_UKTJ

The rewards and benefits on offer: • Immediate start available, • A permanent role from day one, • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • Collaborative and supportive work environment., • Cycle to work scheme, • Gym membership, • Private medical insurance, • Sick pay MTrec’s New Opportunity: MTrec Technical are proudly representing our prestigious engineering client in their 2026 recruitment initiative with the recruitment of a permanent Document Controller to join their team. If you have experience in a similar technically focused role, apply now for an immediate response! The job you’ll do: • Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint), • Control, distribute, track, and archive project documentation, ensuring accuracy, control, and timely circulation., • Coordinate document workflows with project managers, engineers, subcontractors, and clients., • Ensure all documentation complies with company standards, QA procedures, and regulatory requirements., • Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability., • Scan, copy, file, and distribute documents to internal teams and external stakeholders., • Assist with the preparation and submission of reports, schedules, and project close-out documentation., • Follow engineers’ instructions to create, update, and revise drawings using AutoCAD, • Handle confidential and sensitive information with discretion and professionalism., • Attend site as required for scanning, filing, and document control activities (may include occasional overnight stays). About you: • Must be IT literate and proficient with Microsoft Office software, • Willingness to travel (quarterly) and stay overnight if needed, • Proven experience in a similar role (Document Controller/Administration/Technical Support), • Experience using AutoCAD or similar to update engineering drawings (desirable), • Experience using document management systems such as Meridian and/or Aconex or similar (desirable)., • Excellent organisational skills with strong attention to detail and a structured approach to document control., • Ability to manage multiple priorities and adapt to changing project requirements., • Strong written and verbal communication skills with the confidence to liaise across teams., • Ability to work both independently and as part of a team., • Full UK driving licence required

About the Company AE Partners are working with an electrical engineering company, specialising in low voltage (LV) switchgear, bespoke to clients’ needs. Due to continued growth, they are looking for a proactive Operational & Client Support Coordinator, who will ensure the smooth running of deliveries and be vital to supporting our estimating team by chasing up quotes and scheduling quotes. In addition to this, providing general admin support to all departments including engineering, estimating and programmes will ensure smooth operation of the business as a whole. About the Role The Operational & Client Support Coordinator role provides organisation and support to various departments in the company. The role involves organising transport as necessary with instruction from the engineering department, maintaining accurate records, building a rapport with clients and potential clients to enhance the client experience and supporting the estimating department. General administrative tasks to be undertaken as necessary across all departments, to offer support in a growing business. Primary Responsibilities • Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines., • Working with engineers to ensure client needs are met during the delivery process, • Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries, • Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes • Supporting the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development, • Updating records on quote status to reflect the most relevant information, including the completion of customer account plans • Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience, • Assisting with entering enquiries (new/revisions & variations) onto the system that have been requested from clients for a job that they are either tendering or have won. Enquires include specific information from the client that enables estimators to prepare quotations., • Scheduling support for programmes and site teams as necessary, • Calling clients to request more information or discuss return dates, • General administrative tasks which will vary and develop over time in line with the needs of the business Key Requirements • Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone., • Ability to proactively chase leads and follow up opportunities in a structured and professional manner., • Strong organisational skills with attention to detail., • Comfortable working independently as well as part of a team., • Competent IT skills, including Microsoft Office (Excel, Word, Outlook). What We Offer • Competitive salary dependent on experience, • 25 days annual leave + Bank Holidays, • Company pension scheme, • Opportunities for training and development, including educational pathways, • A supportive, collaborative working environment within a growing business

Red Recruitment is recruiting a driven, results-focused and people-oriented individual to join our client in Boldon as a Telesales Team Leader. You will play a key role in leading and developing a small telesales team, ensuring high performance, strong morale and consistent delivery of qualified appointments for the new business function. This is a fantastic opportunity for someone with leadership experience in a sales environment who enjoys coaching others and driving results. Benefits and Package for Telesales Team Leader: * Salary: £31,746 - £34,254 DOE * Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). * Contract: Permanent * Location: Boldon * Competitive holiday allowance * Opportunity to progress personally and professionally * Supportive and collaborative team environment Key Responsibilities of Telesales Team Leader: * Lead and supervise a small telesales team, ensuring targets and objectives are consistently met * Support the team in booking high-quality appointments from inbound and outbound enquiries * Coach and develop team members through regular training and one-to-one sessions * Monitor individual and team performance, providing feedback and implementing improvements * Oversee day-to-day telesales operations, ensuring efficient processes and workflows * Act as the escalation point for team queries and support with complex enquiries * Motivate the team by fostering a positive, target-driven environment and introducing incentives * Ensure accurate data capture and effective use of CRM systems * Liaise with internal stakeholders to support business objectives and optimise performance * Assist with recruitment, onboarding and training of new team members * Manage attendance, performance tracking and reporting in line with company procedures Key Skills and Experience of Telesales Team Leader: * Proven experience in a telesales or sales leadership role * Strong ability to motivate, coach and develop a team * Excellent communication skills, both verbal and written * Ability to manage multiple priorities and meet deadlines * Strong analytical skills with the ability to interpret performance data * Confident using CRM systems and Microsoft Office tools * Ability to build strong working relationships across teams * Results-driven with a proactive and positive approach * Experience within a sales or contact centre environment is highly desirable If you have the relevant skills and experience and are interested in the position as a Telesales Team Leader, please apply now! Red Recruitment (Agency)

Job title – Housing Administrator Location – Seaham, SR7 (Office attendance required every Wednesday) Contract – Temporary (until September) Hours – Full time We are currently recruiting for a Housing Administrator to support a busy and fast-paced team within a housing environment. This role will provide key administrative support across compliance and asset-related functions, ensuring accurate record-keeping and efficient handling of enquiries. This is an excellent opportunity for a highly organised individual who can manage multiple priorities and is available to start immediately. Duties would include: Provide comprehensive administrative support to the wider team Act as the first point of contact for internal and external enquiries Handle incoming phone calls, emails, and correspondence in a professional manner Redirect queries to the appropriate teams or colleagues Manage diaries and coordinate customer appointments Accurately input data into internal systems and spreadsheets Maintain and update records and databases as required Check and validate information for accuracy and completeness Produce reports, spreadsheets, and summaries as needed Monitor deadlines and key dates to ensure timely delivery Ensure all records are maintained in line with data protection requirements Skills & Experience Required Strong organisational and time management skills High level of attention to detail and accuracy Excellent communication skills with a customer-focused approach Confident IT skills, including Microsoft 365 and database systems Ability to handle confidential information with professionalism and discretion If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

The Rewards and Benefits on Offer: • A full-time, permanent position with long-term career opportunities., • Comprehensive training and continuous professional development., • Work within a supportive and experienced maintenance team., • Free on-site parking., • Company pension scheme., • Three-shift pattern following initial training/orientation period. New Job Opportunity: We are delighted to be recruiting for an experienced Maintenance Technician to join a well-established and expanding manufacturing site. This is an excellent opportunity for a multi-skilled engineer—preferably with a background in food manufacturing—who enjoys problem-solving, teamwork, and working with a wide range of mechanical and electrical systems. You’ll play a key role in maintaining and improving production machinery, ensuring equipment runs efficiently, safely, and to the highest quality standards. The Job You’ll Do: • Carry out planned and unplanned maintenance on site equipment, including mixers, blenders, form-fill packaging machines, sachet machines, and metal detectors., • Maintain electrical and mechanical systems, as well as site facilities and infrastructure., • Perform basic boiler care (steam and thermal fluid) and chiller maintenance., • Correctly handle and use approved chemicals and food-contact equipment., • Manage documentation including certification records, machine data sheets, and inventory logs, • Order spare parts, approved chemicals, and maintenance tools when required., • Ensure precise shift handovers and clear communication across teams., • Supervise contractors and issue permits to work., • Support and oversee installation of new machinery and equipment., • Conduct root cause analysis to prevent recurring breakdowns., • Undertake special projects and continuous improvement initiatives., • Assist operators with machine operation and troubleshooting., • Lead and support technicians and trainee engineers as needed., • Drive site improvements in hygiene, quality, and performance., • Participate in internal and external audits., • Occasionally attend off-site training related to new or upgraded equipment. About You: Recognised engineering qualification (NVQ Level 3, BTEC, or time-served apprenticeship). Electrical qualification with 18th Edition IET Wiring Regulations certification. Strong PC skills, including Microsoft Office (Word, Excel, Teams, etc.). Proven experience in maintenance within a manufacturing environment (food sector preferred). Excellent problem-solving and diagnostic abilities. A proactive and safety-conscious approach to all tasks. Strong teamwork and communication skills. Welding skills – preferred but not essential. Food hygiene experience – training provided if required

Baltic Recruitment are delighted to be partnering with a market-leading manufacturing organisation in the search for a dynamic and experienced HSE Manager. This is an exciting opportunity to lead health, safety, and environmental initiatives in a fast-paced, innovative manufacturing environment, making a real impact on operational excellence and workforce wellbeing. Overall Purpose: To ensure compliance with UK HSE legislation and relevant industry standards, ensuring safe operations at Washington Manufacturing site.. The role holder will work closely with colleagues within HR team, continuous improvement team, heads of departments and CEO, in consultation and collaboration with maintenance, engineering, design, warehousing and production teams to proactivity identify, eliminate and manage risks, enhance safe working practices and maintain a safe compliant and highly efficient quality operation.Key Duties: Health and Safety Leadership: Develop implement and continuously improve health and safety policies and procedures tailored to the manufacturing environment, wider office locations and home office environments. Lead and champion a proactive high performing safety culture. Provide expert advise to senior leadership and operational management on safety risk management and regulatory requirements.Regulatory Compliance: Ensure compliance with all relevant legislation including but not limited to Health and Safety at work Act, COSHH, PUWER, RIDDOR and relevant HSE guidance. Support alignment with external standards such as ISO 13485/MDR in co-ordination with Quality teams Lead interactions with external regulatory bodies, auditors and certification partners on Health, Safety and Environmental matters.Risk Assessment & Controls: Conduct and maintain risk assessments, COSHH Assessments, DSE Assessments, and machine safety reviews across all manufacturing site environments and office locations. Oversee safe systems of work including lock out/tagout, manual handing, working at height and equipment validation and training compliance. Carry out regular health and safety inspections/audits of production areas, office areas, storage, warehouse, rest areas and vehicle movements both onsite and access/egress to the sites. Ensure compliance with machine guarding and PUWER requirements. Work with Engineering and Quality on equipment qualification, process change and layout improvements to ensure continued safety. Provide Environmental monitoring and waste management aligned with both regulatory requirement and business environmental improvement initiatives.Incident & Near Miss Management: Lead timely investigations into all incidents using root cause analysis tools. Work cross functionally to implement corrective actions and preventive actions using CAPAs. Analyse trends to identify high risk areas and implement targeted improvement actions.Training & Engagement: Deliver and co-ordinate health and safety training covering PPE, Induction, Chemical handling, production activities, first aid, emergency response, mental health first aid, fire marshals and equipment safety. Support operational managers and SLT in coaching staff, reinforcing daily safe operating practices. Lead the Health and Safety Committee to drive employee engagement and participation in continuous improvement practices.Emergency Preparation: Fire safety management, maintain and regularly test emergency response procedures including fire, chemical spillage and first aid.Documentation & Auditing Maintain accurate safety documentation including training records, COSHH, audit, permits and HSE incidents. Prepare safety performance reports and presentations as required for Senior Leadership Team and Line manager as directed. Support all internal and external audits.Environmental: Promote environmental sustainability initiatives and ensure environmental compliance. Provide Environmental Data reporting to ROKO.Key Requirements: Ideally hold a degree in Occupational health & safety, Environmental health, engineering or related field. Risk Assessment methodologies. Strong working Knowledge of UK HSE legislation. Strong Microsoft skills relating to Excel, Word and other Microsoft packages.The Package: £49,000 - £55,000 per annum. Day shift role: Monday to Friday 9AM - 5PM. Flexible Working is offered for this position. Employee is able to build a Flexible allowance 2 days credit/1 day deficit. Pension contribution 5%. Pension Salary Sacrifice Scheme. Death In service Benefit 2 x Annual salary. Perkbox. Health Shield, Cash Health Scheme

Rewards and Benefits on offer; • Permanent opportunity from day 1, • Monday – Friday working hours offering a healthy work/life balance, • Easily accessible offices, • Immediate start, • Competitive salary dependent on experience, • 25 days annual leave + Bank Holidays, • Company pension scheme, • Opportunities for training and development, including educational pathways, • A supportive, collaborative working environment within a growing business The Company you will be working with; MTrec Commercial are proudly representing our prestigious client on their search to appoint an experienced Operational & Client Coordinator to join their team on a full time and permanent basis. If you experience within logistics, transportation or a similar role within a manufacturing-based company then this is the role for you! Please apply for an immediate response. The Role you will be doing; • Arrange outgoing deliveries, liaising with drivers and couriers to meet deadlines., • Working with engineers to ensure client needs are met during the delivery process, • Ensure all documentation is completed at appropriate times and kept in order, including PODs for all outgoing deliveries., • Conduct outbound calls to potential and existing customers, following active leads for outstanding quotes, • Supporting the work winning function, collaborating with internal stakeholders including engineering, test, commercial and business development, • Updating records on quote status to reflect the most relevant information, including the completion of customer account plans, • Maintain regular contact with customers, providing updates, responding to queries, and ensuring a positive customer experience, • Assisting with entering enquiries (new/revisions & variations) onto the system that have been requested from clients for a job that they are either tendering or have won. Enquires include specific information from the client that enables estimators to prepare quotations., • Scheduling support for programmes and site teams as necessary, • Calling clients to request more information or discuss return dates, • General administrative tasks which will vary and develop over time in line with the needs of the business, • You will be working Monday – Thursday 8am – 4:30 and Friday 8am – 2pm About You; Excellent communication and interpersonal skills, with confidence speaking to customers and suppliers by telephone. Ability to proactively chase leads and follow up opportunities in a structured and professional manner. Strong organisational skills with attention to detail. Comfortable working independently as well as part of a team. Competent IT skills, including Microsoft Office (Excel, Word, Outlook). Right to work in the UK. Desirable (but not essential) Previous experience in logistics, transport coordination, or a similar role (manufacturing environment preferred) Previous experience in telesales/customer service Basic electrical knowledge or previous experience in the electrical industry Experience using CRM systems

Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation.About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems.Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems.How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information

Materials & Logistics Manager sought by a world leader in the manufacture of automotive components. The company provides quality products, services and solutions worldwide to customers in over 150 countries. Due to an internal promotion, they seek a senior materials management professional to join their Sunderland team as the Materials & Logistics Manager. Your role as Materials & Logistics Manager: Reporting to the Operations Manager, you will be responsible for a team of Materials Expeditors and a Materials Supervisor operating in a fast-paced, customer-driven JIT environment. JIT Materials Planning & Control Ensure continuous material availability to support JIT production with zero line stoppages Manage supplier call-offs, sequenced releases, and short lead-time adjustments driven by customer schedule changes Lead expediting activities to mitigate material shortages and supply risk Proactively identify potential disruptions and implement effective recovery and contingency plans Maintain accuracy of MRP parameters, BOMs, and sequencing data to support JIT performance Operate confidently with large and complex data sets (e.g. 1,500 part numbers with multiple data attributes)Logistics & Warehousing Oversee inbound, internal, and line-side logistics within a low-inventory, high-velocity JIT environment Ensure efficient goods receipt, storage, picking, kitting, and line feeding Maintain high standards of inventory accuracy, FIFO, traceability, and space optimisation Minimise premium freight and non–value-added handlingLeadership & Financial Accountability Lead, motivate, and develop materials and warehouse teams operating across shifts 5 x direct reports: 4 x Expeditors and 1 x Materials Supervisor Set clear expectations aligned to KPIs such as OTIF, material availability and line stoppage prevention Manage MP&L budgets, inventory investment and freight spend, identifying ongoing cost reduction opportunities Ensure full compliance with company policies and proceduresSupplier, Customer & Cross-Functional Interface Act as the primary escalation point for suppliers within the JIT supply chain Work closely with Production, Quality, Finance and Customer teams to respond rapidly to schedule fluctuations Manage model phase-out activity to minimise obsolescence and support robust customer liability recovery Provide accurate forecasting and KPI reporting using designated SCM tools Support customer audits, launches and internal reviewsContinuous Improvement Drive lean logistics initiatives, including kanban systems and line-side optimisation Improve inventory turns while protecting production continuity Track and improve performance across material availability, inventory accuracy, premium freight and supplier deliveryYour experience as Materials & Logistics Manager: Proven leadership experience in Materials, Logistics or Supply Chain within a JIT automotive, manufacturing or engineering enviroment Strong knowledge of JIT operations, schedule volatility and risk management Experience leading materials expediting and warehouse teams Strong ERP/MRP knowledge with a data-driven approach to decision making Degree or equivalent experience in Supply Chain, Logistics, Operations or related discipline Experience of end to end material and logistics management with focus on inbound freight Excellent communication and stakeholder management skills Strong people leadership capability with a results-focused mindset Proficient in Microsoft Office Will consider relocators at own expenseDesirable experience: Working knowledge of QAD and/or SAP Familiarity with IATF 16949 Professional logistics qualificationBenefits Package: Salary from £58,000 depending on experience Optional 9 day working fortnight Employee well-being program Occupational health & physiotherapy availability Ongoing training and career development Access to High Street discounts & benefits Reward & Recognition awards Employee Assistance Program (available for family members too) 24/7, 365 days 24/7 Virtual GP (available for family members too) 26 days holiday + bank holidays, increasing with service Enhanced pension scheme and death in service benefits Cycle to work salary sacrifice scheme Onsite facilities including free parking Potential to travel and support other sites and initiatives Materials & Logistics Manager Sunderland, Tyne & Wear From £58,000 depending on experience + benefits

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