Monday to friday hospitality jobs in LondonCreate job alerts

Junior Sous Chef- Monday- Friday. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Junior Sous Chef to work with us at a wonderful B&I site in Hammersmith. Will have a passion for pastry,

Head Chef – Hospitality & Events | Monday to Friday | £48,000 | London. As Head Chef, you'll be responsible for the overall kitchen operation, managing a talented brigade, and delivering exceptional food and service across a range of hospitality functions.

Head Chef, N1 London, £50k Monday to Friday. Our client is looking for a passionate and enthusiastic Head Chef to lead the kitchen and create exciting modern and on trend food for every day dining as well as high profile hospitality/events. A strong Head Chef with a stable proven work history.

Head Chef, EC4 London, £55k Monday to Friday. Our client is looking for a passionate and enthusiastic Head Chef to lead the kitchen and create exciting modern and on trend food for every day dining as well as a busy hospitality/events department.

Head Chef - Fine Dining & Hospitality, City, London £55k Monday to Friday only. We are currently recruiting for an exceptional Head Chef to oversee the fine dining and hospitality at our client's site based in the City of London. A Head Chef with a proven work background in fine dining ideally with

Provide top-notch customer service. Set up and restock meeting rooms. Shifts to suit your schedule via an amazing app.

You will bring that same level of refinement and excellence into a MondayFriday role, ensuring clients, visitors, and staff receive nothing short of five-star hospitality every day. Hospitality Manager, Up to £55,000 Benefits, London W1, Monday to Friday (Daytimes only), A Truly Amazing Corporate C

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a General Manager to work with us in London on a wonderful B&I workplace site. Location: W1T 3JJ Salary: £46,000 - £48,000 per annum Working Pattern: 40 hours per week, Monday- Friday Key Responsibilities: • Holding regular feedback sessions with customers and clients to ensure we are exceeding their food service expectations, • Full of innovation and creativity to develop the food offering, • Lead, develop and manage the team of 12-14 staff members, ensuring you and staff members are up to date with COSHH and Food hygiene training and any other relevant trainings, • Develop and sustain strong working relationships with the relevant clients at the individual business, • Ensure the site achieves the financial targets agreed with the client in line with the budget Our Ideal Candidate: • Hungry and ambitious for a GM role, • Able to lead, manage and develop a small team, • Creative and innovative, • Candidates who are keen to work in a hip environment! What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0209/48819001/52686151/SU #Vacherin Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you looking for a new challenge in a merchandising role? If so, we have an exciting opportunity for you to join our Merchandising team as a Merchandiser for the Home & Furniture categories! We offer hybrid working between your home and one of our collaborative spaces based on Wigmore Street, Central London. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 'Perks*' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid working (Typically Monday-Wednesday working in-office and Thursday & Friday working from home) About the role We’re looking for a driven Merchandiser to join our team and take ownership of merchandising activity across our Home & Furniture product categories. This pivotal role involves executing a strategic merchandising plan that aligns with our annual business goals and commercial ambitions. You’ll play a key part in enhancing the customer journey both in-store and online through effective range planning, pricing, visual merchandising, and promotional execution that maximises sales and profitability. You’ll lead stock management and supply chain optimisation, ensuring the right stock is in the right place at the right time. A strong understanding of Open-to-Buy (OTB), inventory turnover, and markdown management is essential to maintaining efficiency and profitability. Working closely with space planning and retail teams, you’ll help shape impactful customer experiences and support smooth operational execution across our stores. This role calls for a commercially astute merchandiser with a proven track record in retail (preferably multichannel), excellent analytical skills, and the ability to lead and inspire a team. Strong collaboration with buying, digital, logistics and support functions will be key to success, alongside the ability to drive continuous improvement and deliver against ambitious sales and margin targets. What we are looking for in a candidate... • Mid-level experience in merchandising & selling., • Ability to develop product strategies, building business cases., • An analytical background keen to identify opportunities for efficiency and improvement., • Negotiating and contracting skills., • Developed communication, influencing and relationship skills., • Experience operating at mid-level within a Retail multichannel environment. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Senior Supervisor to join our team in London. Location: EC2M 4UJ Rate of Pay: £34,000 - 36,000 depending on experience Working Pattern: Monday - Friday , 40 hours per week Key Responsibilities: Food and Service Development • • Coordinate the entire operation of the restaurant during scheduled shifts., • Meet and greet customers and be a presence in the restaurant., • Oversee the table booking system to ensure maximum use of tables., • Advise customers on menu, describing food choices and food style and making suggestions for wine choice., • Ensure that the client expectations of food and food service are consistently delivered in line with the CH&CO brand., • Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards., • Continually monitor the service and food provided in the restaurant, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality., • Check stock levels and order supplies., • Act as the first point of reference for all customer comments and concerns and take any necessary action. Where necessary respond to customer complaints and provide service recovery and follow through., • Actively gain customer feedback and to use the information to improve the food and service offering., • Work with the Restaurant Manager to ensure the restaurant achieves financial targets., • Understand and interpret the relevant financial control systems., • Organise and supervise the shifts of waiting and cleaning staff., • Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate CH&CO manual., • Provide induction, initial skills and on the job training for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards., • Manage and report staff absence, timekeeping, sickness as necessary and provide the information to the relevant department in CH&CO., • Provide feedback and coaching to any member of staff ensuring that all team members are aware of CH&CO standards and requirements and carry out their jobs to the best of their ability in a timely and efficient manner., • Work with the Restaurant Manager to maximise sales at the restaurant, • Maximise sales at the restaurant through effective up selling and marketing promotions., • To keep up to date with all COSHH and HACCP procedures and methods., • Ensure that all employees adhere to the uniform standards., • Take responsibility for personal development looking for opportunities to expand knowledge of industry trends in food and food service, leadership and management practices, • To attend training courses and attend CH&CO meetings when necessary What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Long service awards, • Access to some great high street discount vouchers

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Business Development Manager at Charlton FC. Location: Charlton FC Rate of pay: £40,000 per annum Working pattern: 40 hours per week, Monday - Friday, 9:00-17:00 (occasional weekends) Key responsibilities • Drive sales efforts to promote and sell the conference and event facilities at Charlton FC, targeting potential clients, corporate groups, and event planners for bookings, • Maintain and nurture relationships with current clients, ensuring they are satisfied with the facilities and services, and identify opportunities to increase business through repeat bookings or upselling services, • Identify new business opportunities, generate leads, and conduct market research to understand trends, customer needs, and competitive offerings, helping Charlton FC stay ahead in the events and hospitality market What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

Estates Manager – East London Location: East London (E3) Salary: £70,000 – £75,000 Hours: Monday – Friday, 8am–5pm Start Date: Ideally before mid-November 2025 Why Apply? Be at the heart of a flagship new East London community from day one. You’ll shape the resident experience, lead a team, and work with a top UK developer on one of their most ambitious schemes. What’s in it for you • 25 days holiday + bank holidays + birthday off, • Healthcare, wellbeing & reward schemes (SmartHealth, Medicash, Perkbox), • Pension, life assurance & Cycle2Work, • IWFM qualification support & career progression About the Development • Large new residential community, phased over 10 years, • 1,500+ homes, with first residents arriving late 2025, • Premium amenities: pool, gym, cinema, landscaped gardens, commercial space, • On-site team of 10+ (concierge, security, estate operatives) The Role As Residential Estates Manager, you’ll: • Lead mobilisation and prepare the estate for first residents, • Oversee daily operations, safety compliance, and contractors, • Deliver a best-in-class resident experience, including move-ins, • Recruit, manage, and mentor concierge, security, and estate staff, • Manage budgets, inspections, and compliance reporting About You • Experienced in managing prestigious residential estates (or transferable hospitality/forces background), • Strong leadership and contractor management skills, • Resident-focused, with excellent communication skills, • Financial management knowledge desirable, • Mobilisation experience a plus, • Driving licence beneficial This isn’t just another management role – it’s the chance to build something lasting and shape one of East London’s most exciting new communities. Interested? Apply now to take the lead.

Private Residence Manager Skilled in Hospitality Operations, Lifestyle Management & Private Client Services Base Salary: Competitive – depending on experience Reporting to: Director of Private Residences Location: Head Office (Victoria) & Client Residences Schedule: Monday – Friday 9am to 6pm Additional: Weekend Duty Manager shift – once a month Townhouse – Who We Are: For over 12 years, Townhouse has been dedicated to enhancing every aspect of our clients’ daily lives through anticipatory service and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, our team embodies luxury, discretion, and highly personalised service. We pride ourselves on delivering comprehensive lifestyle and hospitality management within private residences. Job Specification – What You’ll Do As Private Residence Manager, you will oversee the care, upkeep, and smooth running of clients’ London homes. This is a hands-on role requiring excellent organisational skills, attention to detail, and the ability to anticipate needs. You will build trusted relationships with clients, ensuring their residences are always ready for arrival, while continuously seeking ways to enhance their living experience. You will also liaise with internal teams, household staff, and external service providers to deliver seamless operations and uphold the high standards expected by our clients. Responsibilities Client Relationships • Act as the primary point of contact for clients and their representatives., • Maintain regular communication, providing timely updates and reports., • Build and maintain detailed client preference profiles to anticipate needs., • Proactively manage household requests, procurement, and special projects., • Collaborate with the Account Management team to ensure seamless delivery of Lifestyle and Travel services. Residence Management • Conduct weekly property checks, ensuring residences are guest-ready at all times., • Oversee day-to-day operations, upkeep, and presentation of properties., • Manage stock, procurement, and purchasing for household supplies., • Ensure privacy and security protocols are always upheld, including NDAs where required., • Coordinate and supervise contractors, service providers, and suppliers. Service Providers • Deliver flawless project execution through effective coordination of all stakeholders., • Build, manage, and expand a trusted network of providers., • Source competitive quotes, negotiate favourable terms, and ensure clients receive the best available options through research and alternative bids., • Maintain strong relationships with existing providers while fostering new connections., • Suggest innovative, value-enhancing, and revenue-generating ideas for clients., • Schedule appointments and property visits effectively, ensuring compliance with limits and avoiding operational inefficiencies. Relocation Projects • Manage end-to-end relocation projects, ensuring seamless client transitions into new residences., • Coordinate logistics, including property handovers, packing/unpacking, and installation of furnishings., • Liaise with contractors, service providers, and suppliers to meet agreed timelines and budgets., • Oversee set-up of household systems (utilities, security, AV/IT, maintenance contracts) to ensure immediate functionality., • Prepare detailed relocation plans and post-move reports, highlighting completed actions and outstanding requirements. Staff & Housekeeping Oversight • Liaise with the Housekeeping team on schedules and priorities., • Recruit, onboard, and train temporary household staff as required., • Monitor standards of cleanliness and presentation. Maintenance & Operations • Manage recurring maintenance tasks (gardening, window cleaning, boiler servicing, alarms, air conditioning, etc.)., • Take full responsibility for all planned and preventive maintenance (PPM), ensuring that all building systems, equipment and appliances are serviced, compliant, and up to date at all times., • Oversee ad-hoc repairs (plumbing, electrical, IT, AV, upholstery, stonework, carpet cleaning, interior design, etc.)., • Plan and deliver projects with defined scope, budgets, and timelines., • Anticipate operational issues, propose proactive solutions, and escalate roadblocks to the Director of Private Residences., • Prepare and deliver comprehensive monthly reports for the client, covering property status, maintenance updates, and key activities., • Maintain accurate records of invoices, receipts, and project documentation., • Handle administrative tasks, including receipt uploading and account tracking., • Develop and implement standard operating procedures (SOPs)., • Conduct post-departure reviews and implement action plans., • Attend regular Townhouse meetings to provide property updates and client account reports., • Utilise internal systems (ClickUp and other tools) to track and monitor work completion across residences. Health & Safety • Develop and enforce policies to ensure a safe working environment across all properties., • Ensure full compliance with health and safety regulations for staff and contractors. Person Specification – About You: • Discreet, loyal, and highly professional., • Leadership skills, with experience managing teams., • Exceptional organisational and problem-solving abilities., • Confident communicator with excellent interpersonal skills., • Calm and adaptable under pressure, with the ability to pre-empt client needs., • Proven experience in private households and/or luxury hospitality., • Entrepreneurial mindset with strong analytical and commercial skills., • Excellent written and spoken English (additional languages desirable)., • Degree and/or industry qualifications in luxury hospitality preferred., • 20 days annual leave plus bank holidays (increasing with service)., • Bi-annual performance and discretionary bonuses., • Regular performance reviews with personalised objectives., • Aviva pension scheme., • Monthly team socials, plus summer and winter events., • Monthly working-from-home allowance., • 1-month paid sabbatical after 5 years’ service.

Criterion Hospitality Limited manages a portfolio of residential and commercial buildings across London. Our lifts serve thousands of people every day, and we’re focused on safety, uptime and a great experience for residents and tenants. The Opportunity A hybrid role blending admin and hands‑on site support. You’ll work closely with our Lift Engineer to keep lifts across our portfolio running smoothly—learning on the job while handling essential coordination and simple supervised tasks. Training is provided. For the right candidate, we’re willing to invest in relevant courses to support progression toward a Lift Engineer role. Key Responsibilities • Log lift issues and schedule visits; keep the lift register and service records up to date., • Prepare straightforward reports and updates after visits/inspections (attach photos and notes)., • Attend sites with the Lift Engineer; assist with safe access, housekeeping and basic supervised tasks., • Collect and deliver parts occasionally from local merchandisers., • Support simple checks/tests under supervision (e.g., buttons, lights, alarms, door operation)., • Maintain tidy, safe work areas; manage waste/returns and keep tools/PPE in order., • Communicate updates to building teams/residents as directed and follow up on actions. What We’re Looking For • Full UK driving licence and own car (essential)., • Past administration experience (essential)., • Good IT skills (MS Office/Google Workspace), comfortable with spreadsheets and shared drives., • Excellent communication and a calm, customer‑focused manner., • Willingness to learn and work hands‑on under supervision; motivated to progress toward a Lift Engineer role., • Nice to have: experience in a lift/service company in a junior role (not essential). Training & Progression • Structured onboarding and safety training for working around lifts., • Mentoring from our Lift Engineer with a clear development plan., • Investment in relevant courses/qualifications for the right candidate. Working Pattern & Travel • Monday–Friday, full‑time hours; occasional flexibility for access or urgent issues., • Mobile role across London and nearby areas; mileage and approved expenses reimbursed.

Graphic Designer - up to £42,000 depending on experience. This position is FULL TIME ON SITE Monday – Friday 9am – 5:30pm in our head office in Baker Street. About us: We are looking for an experienced Graphic Designer with the versatility to maintain and evolve the visual identities of Chotto Matte. With Chotto Matte, you’ll ensure consistency across our fine dining Japanese-Peruvian brand known for its bold flavours and events. We have iconic locations in London, San Francisco, Toronto, Riyadh and coming October 2025 - Manchester! If you enjoy balancing sleek sophistication with fun, personality-driven design, this role is perfect for you. Job Description: As a Graphic Designer, you will oversee and execute all graphic design needs, from menu designs to restaurant clothing merch. You will be responsible for creating visually compelling materials that align with our brand's identities and help us engage with our audience. Key Responsibilities: • Develop and design visually appealing graphics for various platforms, including social media, website, email campaigns, and print materials., • Ensure consistency and alignment with brand guidelines across all design projects., • Collaborate with the marketing and content teams to create compelling promotional materials and campaigns., • Design menus, brochures, signage, and other print collateral., • Provide creative input and suggestions to enhance the overall visual aesthetic of our brands., • Manage multiple design projects simultaneously and meet deadlines., • Stay updated with the latest design trends and techniques. Requirements: • Proven experience as a Graphic Designer within the food and hospitality industry., • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software., • Strong portfolio showcasing a variety of design projects., • Excellent understanding of typography, colour theory, and layout design., • Ability to work independently and collaboratively in a fast-paced environment., • Strong communication skills and attention to detail., • Ability to meet deadlines and manage multiple projects efficiently.

Are you one of London's top social media content creators? Join team Propeller. We're more than just a cool London agency. We are the social media partner of some of the UK's hottest bars, clubs and event venues. And we're looking for our newest content creator. You'll build social media strategy, create dynamic content and manage the social profiles of a growing client base across hospitality, luxury and retail. If you love the thrill of nightlife and buzzing party scenes, know how to capture the energy of unforgettable nights out and bring venues to life online, and you have a deep passion for hospitality, you'll be perfect for this role! Key details • Social Media Content Creator, £30-40k (dependant on experience), • Hybrid working - Tuesday-Thursday based in our Angel office, Monday & Friday work-from-home., • Minimum of 2 years’ experience Who we are At Propeller, we're more than just a digital agency, we're passionate individuals who love what we do. We're dedicated to delivering exceptional results for our clients by helping them capture digital attention and turn that attention into more conversions, engagement, and bookings. Key responsibilities • Develop and implement comprehensive social media strategies for assigned clients, considering target audiences, brand voice, and industry trends, • Create graphic, photographic and video-graphic content for our clients. You must have a creative streak!, • Manage social media accounts across various platforms (e.g. Facebook, Instagram, X, LinkedIn, TikTok) including scheduling, engagement and community management., • Identify influencers who align with client brands and target demographics, managing partnerships, developing briefs and campaigns, and overseeing content creation, • Monitor and analyse social media performance, generating reports and presenting insights to clients, • Stay up-to-date on the latest social media trends, platforms, and influencer marketing best practices, • Collaborate with internal teams to ensure a cohesive digital marketing approach, • Opportunities to work on new business RFPs and pitches with the Growth team What we offer • Annual budget for you to spend on your personal wellbeing, • 33 days’ annual leave (incl public holidays), • Central London office with our own bar, free drinks & snacks, • Regular social events, parties, and after work drinks, • Treats on your birthday & at Christmas Apply now to join our team at Propeller.

Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for an Experience and Innovation Manager to work at a prestigious banking firm in the city. Location: EC2V 5DD Working Pattern: Monday - Friday 40 hours per week Rate of Pay: £40,000 per annum Scope and general purpose: Responsible for enhancing the guest experience at Standard Chartered Bank through 5-star guest experience delivery, culinary & service innovation Key Responsibilities: • Delivery a 5-star client experience service – Ensure best in class guest experience service delivery whiles developing and implementing protocols of consistent improvements within the hospitality client suite, • Delivery of the Marketing Calendar - Development and implementation of this key Vacherin marketing tool – to encourage consistent engagement with our customers., • Sourcing new ‘retail’ products – Ensuring our client is informed on new confectionary/retail products for addition to our current range, • Sourcing new trends of Well Being activities and products – Ensuring our day to day client is informed on new Wellbeing trends, activations, retail innovations to enhance the staff restaurant facility experience and product range, • Sourcing and negotiating with external ‘pop up’ suppliers – Utilising industry media and in person site visits, to identify potential suppliers for our client to incorporate in its schedule of counter ‘pop ups’ and themed events. Facilitate the logistics involved in engaging with agreed suppliers their services, • Client Reporting – Regularly (frequency to be agreed) update the General Manager on new high end London restaurants and ‘High Street’ openings. Report on food trends and highlight potential new services that could be operated at on site, • Events – To support stakeholders with internal/external bespoke events as requirement with creative and innovative ideas. In addition, play an active role in the sourcing and delivering of Vacherin led onsite events and functions., • ROI – To monitor and report on the qualitative and quantitative success of all innovative activities, marketing initiatives and hospitality client suite performance, • Standards – To monitor standards of all guest service delivery within hospitality, marketing/look & feel activities/activations with in retail and ensure that the Vacherin high standards and creativity are exceeded., • Trade Shows – To attend industry trade shows as required and report back to our client on innovation and trends to aid improvement of service delivery., • Administration - To assist in any other activity to support business development and service enhancement., • Communication:, • To ensure all internal and external communication is professionally presented., • Communicate effectively with all stakeholder, EA and PA’s, members of the Vacherin and Workplace teams as appropriate., • To liaise regularly with the General/Operations Managers with regard to agreeing targets, monitoring performance & business development actions Our Idea Candidate: • Excellent communication skills., • Self-motivated and capable of using own initiative., • Creative and innovative with the ability to encourage ideas from stakeholders and the team., • Strong IT skills - preferably with experience of design software., • Flexibility and quick thinking, • To enjoy working with stakeholders, clients and building relationships with the wider community and external suppliers., • The ability to negotiate financial agreements with external suppliers., • Quality focused, with an eye for premium experience, design and creative display in the hospitality, retail and wellbeing environment., • To be well-organised and thorough, even when under pressure. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Private medical eligibility, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

ABOUT THE ROLE We are recruiting an experienced General Manager to lead the day-to-day and strategic operation of a leading late-night events venue, Colour Factory. This senior post carries full responsibility for operational delivery, licensing and compliance, financial control, staff leadership, facilities, bar operations, and external stakeholder management. The remit includes shaping culture, setting standards, and ensuring the venue runs safely, efficiently, and to a consistently high level for artists, audiences, partners, and neighbours. Experience overseeing food court or kitchen operations, including multiple traders and food hygiene compliance, is desirable but not essential. KEY RESPONSIBILITIES Operational leadership • Act as the central point of coordination for all departments, ensuring smooth pre-event, live, and post-event operations., • Hold or obtain DPS status, uphold the premises licence, and ensure conditions are met at all times., • Lead incident management and post-incident follow up, including statements, reports, evidence collation and authority liaison., • Maintain robust SOPs for opening, trading, cash handling, alcohol service, guestlists, queues, searches and close-down., • Safeguard the customer journey from entry to exit, including show calls, changeovers and EOP sign-off. Staffing, leadership and people operations • Build, lead, and motivate high-performing teams across bars, floor, technical, production, security, ticketing and office., • Oversee recruitment, onboarding, induction, rota planning, and training matrices; coordinate payroll inputs and approvals., • Run performance management, 1-to-1s, and development plans; manage conduct, capability, and grievance processes in line with policy., • Maintain accurate personnel records, right-to-work checks, and training certification logs. Diversity, equity, inclusion, accessibility and neurodivergence • Champion an inclusive, respectful workplace and audience environment., • Demonstrate awareness of and sensitivity to POC and LGBTQIA+ communities, accessibility needs, and neurodivergence in staff and audiences., • Embed fair recruitment, training, progression, and representation practices., • Ensure welfare, safeguarding, and safer-spaces policies are visible, understood, and enforced. Finance, controls and administration • Own the day-to-day financial controls: daily takings, safe counts, floats, tills, cash lifts, variances and end-of-night sign-offs., • Oversee reconciliations, supplier invoices, payment runs, and aged payables; track accruals and event settlements., • Monitor labour, GP, stock variance, and wastage; implement cost controls without compromising standards., • Maintain structured logs for ordering, purchasing, maintenance, incidents, and complaints., • Prepare weekly ops summaries and monthly reports for the Managing Director and where relevant, investors or a board. Food and beverage oversight • Lead bar operations, cellar and dispense standards, stock controls, deliveries, line checks, and product quality., • Desirable experience: oversight of food courts and kitchens, coordinating multiple traders, service standards, allergen management, and food hygiene compliance., • Uphold Challenge 25, intoxication management, and refusal logs; monitor pour policy and waste. Venue, facilities and technical • Keep the venue safe, clean, and guest-ready; set standards for presentation and housekeeping., • Manage planned and reactive maintenance with contractors; keep asset registers and service schedules up to date., • Ensure statutory compliance and inspection cycles are current: fire alarms and emergency lighting, extinguishers, PAT, EICR, gas safety where applicable, water hygiene, first aid kits and accident books, CCTV uptime and retention. Sales, marketing and event support • Support programming, advancing, and event delivery, coordinating with promoters, agents, artists, and partners., • Contribute to audience development, customer communications, and on-the-night execution to protect brand reputation., • Provide accurate post-event feedback on operations, staffing, and bar performance to inform continuous improvement. Community, neighbours and authorities • Represent the venue at Pubwatch or Clubwatch, licensing and police meetings and local forums., • Maintain professional relationships with the licensing authority, police, EHO and other regulators., • Proactively manage neighbour relations, including noise management, dispersal and complaints handling. Legal and compliance framework You will ensure compliance with relevant UK legislation and best practice, including: • Licensing Act 2003 and premises licence conditions, • Health and Safety at Work etc. Act 1974, Management of Health and Safety at Work Regulations, • RIDDOR and accident reporting requirements, • Fire Safety Order, emergency lighting and alarm testing regimes, • Food Safety Act and Food Hygiene Regulations where food traders operate, • GDPR and data protection, CCTV usage and retention, • Smoke-free legislation, drugs policy, and safer-spaces policies, • SIA deployment and record keeping for contracted security Systems and tools Experience with modern venue and hospitality systems is expected. Useful platforms include: POS and PDQ systems, ticketing and guestlist tools, workforce management and rota software, stock and inventory platforms, digital incident logs, and document control. Familiarity with Resident Advisor or Eventbrite style ticketing, and Deputy or similar workforce tools, is advantageous. Core outcomes and KPIs • Beverage gross profit within target, with controlled wastage and stock variance within tolerance., • Labour cost as a percentage of net sales within budget, with accurate rota forecasting., • Cash and till variances within tight limits, with prompt investigation and resolution., • Zero critical compliance failures, passing internal audits and authority inspections., • Incident rate managed and reported, with clear corrective actions., • Event delivery on time and to specification, with positive artist and promoter feedback., • Staff retention, training completion, and engagement at healthy levels., • Neighbour and authority relationships maintained with minimal complaints., • Accurate and timely weekly and monthly reporting to the Managing Director. Essential Knowledge, skills and experience • Senior leadership experience in hospitality, nightlife, or large-scale venue operations., • Proven operational command during live events, with calm decision-making under pressure., • Strong financial literacy: reconciliations, cash controls, labour management, supplier management, and GP analysis., • In-depth understanding of licensing, DPS responsibilities, alcohol retailing, refusals, and incident recording., • Excellent people leadership: recruitment, induction, rotas, training, performance and conduct management., • Clear, confident communication with staff, artists, promoters, suppliers, neighbours, and authorities., • Track record of implementing SOPs, audits, and corrective action plans., • Commitment to diversity, equity, inclusion, accessibility and neurodivergence awareness. Desirable • Oversight of multi-trader food courts or kitchens, including allergens, HACCP style controls, and EHO liaison., • Experience with workforce management platforms, ticketing systems, POS back-office and digital reporting dashboards., • Knowledge of dance music culture and contemporary audience expectations. Shift expectations and example patterns This is a flexible mix of office hours and late-night event operations. Example patterns are provided for transparency and may vary with business needs. Weeks with major weekend events • Monday: Off, • Tuesday: 10:00 to 18:00 (office-based), • Wednesday: Off, • Thursday: 10:00 to 18:00 (office-based), • Friday, Saturday, Sunday: From 19:00 until close (venue-based) Weeks with weekday events or general operations • Monday: On (office or event-based), • Tuesday: 10:00 to 18:00 (office-based), • Wednesday: On (office or event-based), • Thursday: 10:00 to 18:00 (office-based), • Friday, Saturday, Sunday: From 19:00 until close (venue-based) Days off are balanced across the week depending on weekend commitments. Authority and reporting • Budget holder for day-to-day operational spend within agreed limits., • Approval of rotas, labour targets, and routine purchasing., • Escalation to the Managing Director for capex, contract awards, or non-routine spend., • Weekly operational review with the Managing Director, monthly performance report with KPIs, risks, actions, and forecasts. How to apply Please send a CV and a covering letter outlining your relevant experience and your approach to leading complex late-night venue operations. Include examples of compliance, financial control, people leadership and event delivery that demonstrate impact to

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